Chapter 10 - Motivation, Personality,
and Emotion (Study Notes)
Multiple Choice Notes
1. Energizing force that activates behavior → Motivation
2. Stable behavioral tendencies across situations → Personality
3. Strong, uncontrollable feelings → Emotions
4. Unobservable inner force that compels behavior → Motive
5. Kelly hungry searching for food → Motive
6. Term interchangeable with motivation → Need
7. Maslow’s hierarchy premise → All of the above
8. Not in Maslow’s needs → Cognition
9. Food, water, sleep, sex → Physiological
10. Katrina victims’ motives → Physiological
11. Smoke detectors, insurance, sunscreen → Safety
12. Desire for love, affiliation → Belongingness
13. Status, prestige, self-respect → Esteem
14. Desire for self-fulfillment → Self-actualization
15. 'Be all you can be' slogan → Self-actualization
16. McGuire motives for orientation/meaning → Cognitive
17. Motives to reach satisfying feeling states → Affective
18. Strive to maintain equilibrium → Preservation-oriented
19. Emphasize development → Growth
20. Not used in McGuire classification → Temporary vs Permanent outcome
True / False Notes
87. Maslow: all humans acquire similar motives → TRUE
88. Affective motives = adaptive orientation → FALSE (they are about feelings/goals)
89. Need to attribute cause = cognitive theory → FALSE (related to attribution)
90. Need for stimulation is active/external → TRUE
91. Affective preservation motives list → FALSE
92. Marketers create needs → FALSE (they create demand)
93. Manifest motives = primary motives → FALSE
94. Laddering identifies latent motives → TRUE
95. Conflicts between motives are rare → FALSE (frequent)
96. Personality = response tendencies → TRUE
Essay Notes (Outline)
Maslow’s hierarchy (lowest → highest): Physiological → Safety → Belongingness →
Esteem → Self-actualization. Premises: (1) Similar set of motives, (2) Some more basic,
(3) Basic satisfied before higher, (4) As satisfied → advanced motives activate.
McGuire’s cognitive preservation motives: Consistency, Attribution, Categorization,
Objectification.
Regulatory focus theory: Promotion-focused → growth, hopes, aspirations (seek positive
outcomes). Prevention-focused → safety, duties, obligations (avoid negative outcomes).
Five-Factor Model of personality: Extroversion, Instability, Agreeableness, Openness,
Conscientiousness.
Brand personality dimensions: Sincerity, Excitement, Competence, Sophistication,
Ruggedness.