COMMUNICATIONS

WORKBOOK
[Document subtitle]
 Question 1

Use a Bar graph to represent the following information.

The study in your local clinic shows the following statistics of HIV/Aids infections:

Year New infections

2001 235

2002 290

2003 370

2004 300

2005 280

2006 320

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 [10]

Question 5

Answer the following questions

5.1 What is meant by- implicit message?

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5.2 Give an example of an implicit message?

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5.3 What is meant by an objective statement?

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5.4 What is sensationalism?

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(10)

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Question 6

See if you could follow their instruction.

a) Draw three rows of three dots per row, you will have a total of nine
dots
b) Join all dots horizontally and vertically, do not joint them diagonally
c) Now count and jot down the number of squares you have created.

(10)

Question 7

Write a formal letter to thank the staff of Ekhuphumulemi Clinic for the
good and care that has been given to your sister while she was giving
birth to her first child.

The letter should be address to the Matron and it must mention the date
and time your sister was admitted and it should give details of what
happened thereafter.

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It must not be more than three paragraphs and it must comply with all
criteria’s of a formal letter.

(20)

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Question 8

Visit you local library or resources and pick up two books- one should be
fiction and the other should be non-fiction. Use the template provided
below to preview each book.

Book1: Fiction

Title

Author

Publisher

Copyright

Type of genres

Table of
contents

Layout

Summary

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Book2: Fiction

Title

Author

Publisher

Copyright

Type of genres

Table of
contents

Layout

Summary

(10)

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 Communication – Session 1

US: 119457 and US: 119469/8975

Knowledge Tests

Total marks: 100

Instruction: This assignment should be filed in your POE.

Task 1: Match column A with the corresponding example given in

Column B

Column A Column B

1) Jargon A: Indirect message

2) Acronyms B: Foreign word like Biltong

3) Complex terms C: Men are all the same

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 4) Slang D: Used to build support of a

point of view

5) Hyperbole E: Specialist language

6) Generalization F: page layout

7) Borrowed word G: SAQA

8) Implicit message H: Booze

9) Repetition I: Word made up of more than one

word

10) Typography J: deliberate or obvious exaggeration

Answer to Question 1

Column A Column B

1. Jargon

2. Acronyms

3. Complex terms

4. Slang

5. Hyperbole

6. Generalization

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7. Borrowed word

8. Implicit message

9. Repetition

10. Typography

Task 2: Differentiate; you may use example:

a) paraphrase and summarise

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Summarise………………………………………………………………………………………………………
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b) unfamiliar and ambiguous words

Unfamiliar
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Ambiguous
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c) Facts and opinion

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Facts:
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 Opinion
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Generalization
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Task 3: Analyse the article inserted below:

Taking it easy!!!

Author: Jane kanti

Published: INK News- Vol 2

Some they call it Kasi style but I think it just pure disgusting. You wondering what I am talking
about- let me paint you a picture. It around 12 noon, the sun is sizzling hot and Zanele from next
door is still in her nighties worn over a demin trouser. She has walked over 500 metres dressed
like that in public in broad day light to Mpilo`s spaza to buy lunch – vetkoekies and atchar.

Let me describe Zanele for you, she wears size 46 and you get just imagine how she smells like
at this hour if she is still wearing nighties. Zanele was accompanied by her boyfriend Mzwakhe
who has not taken a bath or even brush his teeth either – how nice.

On their way back the two love birds will have their lunch on the road while walking home and
when they reach home they will be so tired that a bat will be too much for them at this time. So
they will have to take a rest, play some DVD`s, send SMS and surf the net or take a nap. What
kind of a life is this?

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 a) What is the source of this article?

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b) Who is the Author?

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c) What is the author’s attitude?

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d) What is the purpose of this article?

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e) Can you identify and categorise unfamiliar words used in passage?

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 Task 4: Rewrite the following text using a correct text-type,

Poverty is one of the major development challenges facing south Africa this is as a
result of our history that perpetuated inequality amongst different races poverty has
been categorised as being black and rural as the majority of people classified as poor
are black and most of them live in rural areas the government has come up with
various programmes of addressing poverty these include s child support grants food
parcels soup kitchens self help project etc many communities are benefiting from
these programmes but as minister skweyiya has said quite a number of times more
effort are still needed to reach more people especially in rural areas I hope you as a
development worker you will also contribute in ensuring that poor households in you
area also benefit from these programmes.
format and punctuation.

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 Task 5: Choose one phrase given in the block below and create a
mind map with at least

a) Two- first levels

b) Two – second levels in each second level
c) One – third level in each second level

Education, community, Diseases, food, Careers, Poverty, Development

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 (10)

Task 6: Circle a correct answer from the list given below:

1. A title page providers the following:

a) Summary of the book

b) Title of the book and an author

c) An author and glossary

2. Real story about the life of a person written by another person;

a) Non fiction

b) Historical fiction

c) Biography

3. Content page gives:

a) Topics to be covered

b) Preface

c) Introduction

4. Typography

a) Layout and format

b) Visual aids used

c) Language structure

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 1. Which statement uses generalisation

a) Block people are violent

b) Men must work and women must stay at home
c) I think kids are more fun to work with than adults

Task 7: This cartoon was published in 1998 and it’s one of Zapiro`s.

Study it and answer the following question:

Picture Picture

3.1 In not more that five (5) sentences what is this story all about?

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3.2 What is the significance of the type of clothing worn by characters in
both cartoons?

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3.3 In the first cartoon “The West” is holding a gun and in the 2nd a
“Document”; What does this tell you?

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3.4 The West is white and the other character is black- does this carry any
meaning at all?

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3.5 In your opinion is this true reflection of the relationship between Africa
and the West? Motivate your answer.

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 Communication – Session 2
US: 119472 and US: 119462/8974

Workbook
Total Marks :100
2 Engage in sustained oral/signed 119462 4 5
communication and evaluate
spoken/signed texts. 8974
Total Marks: 100
Accommodate audience and contexts 119472 3 5

Question 1

Describe four stages of group development.

Step 1:
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Step 2:

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Step 3:

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Step 4:

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(16)

Question 2

Discuss at least three activities that are suitable for group interactions and
explain why each activity is appropriate for group work.

Activity 1:

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Activity 2:

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Activity 3;

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(12)

Question 3

Design a presentation about protection of children rights. Your

presentation should cover at least five-topics and should not be more than
slides/handouts/posters.

Use a correct layout and fonts.

(20)

Question 4

Work in pairs to identify the format you will use to convey each message
listed below:

a) Informing your colleagues about a staff

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b) Requesting a meeting with the local Induna

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c) Requesting a salary increase

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Confirmation payment of your electricity bill at your local municipality

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d) Enquiries about visiting hours in a hospital near you

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(10)

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Question 5

Study the following groups of statements. In each case, identify the

underlined portion as fast or opinion.

1. More and more women are deciding to give birth to their children at
home. A hospital, after all, is not the best place for a baby to be
born.

Fact or opinion? 1.

2. More and more women are deciding to give birth to their children at
home.
A hospital, after all, is not the best place for a baby to be born.

Fact or opinion? 2.

3. B.J. Vukovick, author of Claws, the best-written novel of the

disaster genre, will speak at tonight`s “ How I Became An Author”
meeting.

Fact or opinion? 3.

4. Philip Luttgen, satirical columnist for the Daily Views, will give a
rebuttal entitled “ What Is An Author?”

Fact or opinion?

5. The national coal strict, now into its seventh week, has caused
untold hardships on the miners, their families, and the rest of the
winter-weary nation.

Fact or opinion? 5.

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 6. Janet Guthrie, world famous auto racer, was the least nervous
driver at the Induy 500.

Fact or opinion 6.

7. Once the cavity reaches the dentin ( the hard, dense, bone-like
material that composes the principal mass of the tooth), it must be
cleaned and filled. Some researchers, however, are beginning to
question whether periodic forms a thin layer capping the teeth)
plays a significant role in preventing tooth decay.

Fact or opinion?

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 Question 6

Evaluate the following texts and identify values, attitudes and beliefs of
the author.

The problem with today`s society is that we lost in touch with who we are. We no longer
acknowledge our historical background and we are never proud of being

B lack and Africans.

We pretend to be something we are not, we are like coconuts. We do not even communicate in our
mother tongue language. We no longer perform our ancestral rituals. We are coming from broken
families and most us do not even know our real surnames because we never knew who our fathers.
We were raised by uncles and grandparents.

We are really lost and if there is hope for future generations I doubt it. A nation`s identify is a
nations culture and customs. We have none, are we therefore still a nation. Well I think not, all what
is ours we look down upon and praise all that does not identifies us. Is there hope for our children,
who will tell them our own fairytales- unogwaja nochakijane not about micky the mouse. Who will
tell them about the greatest Shaka kaSenzangzkhona and not about Hilter and napoleon.

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 a) What is the writer`s attitudes towards modern life

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b) What values and beliefs the story is based upon

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c) What assumptions does the writer make

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d) Identify statements that are facts and those reflect writer`s

opinions

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e) What does the write means if s/he “ we are like coconut”

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 (24)

Communication- Session 2

US: 119472 and US: 119462/8974

Knowledge Test

Total Marks: 50

Carefully study the speech below and answer questions thereafter

5. Jacob Zuma`s speech to ANCYL conference June 29 2008-10-24

Prepared text of closing address by ANC president

Closing Address delivered by the President of the African National

Congress (ANC), Comrade Jacob Zuma, to the ANC Youth League
Congress, Johannesburg, June 29 2008

Leadership of the ANC Youth league, led by President

Comrade Julius Malema

Leaders from different youth formations,

Distinguished gentlemen,

Ladies and gentlemen,

Youth of South Africa,

Comrades and friends,

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Comrades, we meet here today to officially close the Congress of the ANC
Youth League.

This ANC Youth League Conference takes place two months after your
conference in Mangaung failed to finish its business. This is therefore a
continuation of that Congress.

The reasons for the adjoumment of your congress were many and varied
largely owing to the fact that it was marked by incidents of intolerance, ill
discipline and a general misbehaviour from delegates.

It was a highly emotional conference that could not discuss matter within
the prescripts of ANC culture. Delegates came to that conference with
their clear preferences on their choices of leadership and were not
prepared to compromise and behave in manner that was expected of
them.

It was shocking to see how far and to what extremes most delegates were
prepared to go to have their preferred candidates elected. The conference
was marred by unruly behaviour that it was difficult to imagine it as an
ANC Youth league conference.

What we there was disgusting to say the least, you treated each other as
enemies rather than as fellow ANC Youth league comrades. You were
prepared to even embarrass this glorious youth movement in front of the
whole country and the international guests that you had invited.

It is not proper or within ANC culture to have comrades carry coffins

bearing the names of other comrades to the conference hall.

It is not proper to howl at ANC speakers because you perceive them to

support one candidate from another.

It is not proper to undress in front of a conference when election results

are announced, no matter how you feel about the outcome. Such
behaviour must stop! Such behaviour cannot be allowed to develop within
our movement.

However we believe that sufficient time has elapsed and has made each
delegate here to do some self-introspection about what happened and
why. You have had time to reflect on the conference and you have came
back to make amends for your mistakes and rectify your weakness.

I want to believe that you have learnt important lessons from that
conference such that you are all committed that this one becomes one of
the most successful conferences you have ever attended.

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It is within this context that I want to draw your attention to a life of
another young person who at roughly your age managed to shape the
thinking and direction of our country in ways more meaningful and more
historic.

The Africa National Congress, the oldest liberation movement in Africa,

Formed in 1912, owes its very existence to young people and the ideas of
young people.

You will remember that it was the idea of a young Pixley ka Isaka Seme
who was the prime mover behind the formation of the ANC. Seme, at the
age of 31, made a clarion call to Africans to unite, when he said:

“The demon of racialism, the aberrations of the Xhosa-Fingo feud, the

animosity that exists between the Zulus and the Tongas, between the
Basutos and every other Native must be buried and forgotten; it has shed
among us sufficient blood! We are one people! These divisions, these
jealousies, are the cause of all our woes and of all our backwardness and
ignorance today”.

Pixley ka Isaka Seme was not just speaking about tensions among ethnic
groups of South Africa, His message was universal to the African continent
as a whole.

His message is still relevant today; it finds reasonance with the present
day Africa. We need to heed his call as we try to build a better Africa and
a better world.

At the age of Pixley ka Isaka Seme was already thinking about the
problems and challenges that face his own people and was making
strategic interventions, such as when he wrote about the regeneration of
Africa when no one else was thinking about such issues. He was young yet
visionary. He was young yet he could properly think and apply his mind to
bigger issues.

Let us forget what he stood for and what he believed in, in our
interactions with our fellow Africans. Lets us honour his memory and
legacy by ensuring that South Africa is a country, which is tolerant of all
Africans from the continent and the Diaspora. Let us stand firm against
xenophobic tendencies.

Comrades, the ANC Youth league should recall that each generation of
young people has always carved its own niche at various stages of our
revolution.

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From Seme in 1912, to the Mandela Generation of 1944, to the Biko
Consciousness Movement Class of the late 1960s, to the Class of 1976
and the Class of Peter Mokaba of the mid-1980s and today’s generation.

Today, in closing this congress, we must remember, honour and salute

the entire ”Class of the 1944” which was responsible for the birth of this
organisation of young people of our country. It is opportune for us to do,
as we move towards the 90th birthday celebration of one of the founding
fathers of the ANC Youth league, Isithwalandwe Comrade President Nelson
Mandela. We salute you Madiba

We must also salute the first President of the ANC Youth League Comrade
Anton Muziwakhe lembede. We salute Comrade Oliver Geginal Tambo,
Walter Sisulu, Ashby Peter mda, Dr William Nkomo, Jordan Ngubane,
David Bopape, Dr Mxolisi Majombozi, Wilson Zami Chonco, Govan Mbeki,
Arthur Letele, Congress Mbatha, Lancelot Gama, Bigvai Masekala, dan
Tloome, Johannes Matlou, Robert Maji and many other who were part of
that histiric founding congress.

We salute the vision and foresight of those young pioneers who were part
of that historic decision and subsequent action to form this giant youth
movement, of all progressive minded young people of our country.

The formation of the ANC Youth league came as a result of a political

vacuum that existed in our national liberation struggle then. It came as a
result of the young people of that time who met at the University of Fort
Hare, and analysed the situation and the challenges that confronted them
at that time.

They realised that these was enough political space and room for an
organisation of young people to exist.

There as a need for an organisation that would champion the concerns of

the youth within the ANC, inject new ideas to the ANC, set the ANC on a
new and revolutionary path and serve as a political preparatory school for
young people within the ANC.

Indeed, the ANC Youth League has been the lifeblood of the ANC. The
Youth League has always played a critical and pivotal role in shaping the
direction and vision of the ANC. This started with the adoption of the
militant Programme of Action of 1949, which changed the methods of
struggle, strategies and tactics of the ANC.

This programme transformed the ANC to a militant, dynamic, vibrant,

mass movement of popular mass mobilization of the people for freedom.

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How did the ANC Youth league transform the ANC/ there were two
important elements to this agenda which were interlinked,

That was: (i) developing a Programme Action to be adopted by the whole

organisation an, (ii) finding suitable leadership to implement that POA.

The ANC Youth League POA of 1949 required a certain type of leadership
to implement, a leadership that would be commited to the vision of
moving the ANC from being an elitist organisation, to a vibrant mass
movement that the ANC became from the 1950s onwards.

The Youth League injected life, enthusiasm and vibrancy of youth in all
major campaigns of the movement.

All campaigns had a major contribution of the Youth League, as an

organised political formation within the African national Congress.

From the Defiance Campaign, to the adoption of the Freedom Charter,

from the anti-pass marches, to the bus boycotts, from the adoption of the
armed struggle, leading to the 1976 student uprising, and the wave of
mass political mobilisation that took place in the mid 1980s to the present
day.

You should always remember Youth Lions, that each generation of Youth
League had specific tasks to perform in our national democratic struggle
imposed by concrete conditions of their times.

When the Soweto 1976 Generation of the youth were faced with issues of
Bantu Education and the imposition of Afrikaans as a medium of
instruction, they rose against the regime and waged one of the most
heroic and historic struggle that were ever waged in South Africa.

The role of the youth was critical in all these developments, the
contribution of young people led OR Tambo to call them the young lions”
who took the liberation movement’s instructions very seriously.

When the ANC called on South African people to “ make the country
ungovernable and make apaithfeid unworkable” the youth took such calls
with enthusiasm.

The historic contribution of youth throughout all the past decades poses a
challenge to young people of today- your generation-as well. You are
challenged to critically look at the matters that exist in our country today
and correctly diagnose the situation and come out with proper solutions to
own challenges.

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For you to be taken seriously as pixley ka Isaka Seme was, or any of the
founding fathers and mothers of the league, you have to start now chart
your legacy.

Firstly you must deal decisively with the issues of discipline, which reared
its ugly head during the first Mangaung conference of the Youth league.

As you are aware the ANC YL is the political preparatory school of the
ANC, and its leadership. In the history of the ANC, the ANC has always
occupied at strategic centre and role in defending and jealously building
unity in the ANC.

This require commitment, selflessness, dedication and level of political

discipline on the members of the ANC YL at all times, however difficult it
may get at times. Before you do anything ask yourself a critical question
is my behaviour befitting of a youth League cadre? Always remember that
we join the ANC as individuals to advance a revolution and to liberate our
people from socio-economic bondage.

You must understand that for any revolution to succeed, it requires

unprecedented levels of political discipline and maturity.

You must always be ready to engage in a disciplined fashion. You must

always be ready to serve and to be the service of the people without any
expectation of material gains.

Comrades, you must understand that the ANC is a democratic

organisation, and naturally within its democratic processes there will
always be divergent views and different ideas.

What is important is how you express those differences. They must never
be taken at a personal level. Points must be raised in a disciplined
manner.

We may differ politically, have different preferences on leadership, but,

regardless of our differences, we must always rise above pettiness and
behaviour that is unbecoming of an ANC member. It is your responsibility
to protect the integrity and image of this movement and serve as bulwark
of unity and cohesion of the ANC.

Historically the ANC has had discipline as one of its most cherished
values; and as a central pillar.

To us discipline is everything it means that you must have a grasp and

understanding of our theory of revolution and the ability to articulate its

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strategic objective, that of building a non-racial, non-sexist, democratic
and prosperous society.

Discipline to the ANC means that we must learn to listen and respect the
opinions of others whilst maintaining the fundamental principle of
collective decision making and a respect for a culture of democratic
centralism.

It is your responsibility to teach the principles, culture and ethos of our

movement, especially to those who have recently joined the movement.
You must teach and educate all on the value system of the ANC.

Democratic centralism should be understood to mean that once the

organisation has taken decisions they are binding even to those who did
not advocate them. In the ANC we put the organisation above the
individual, the unity of the organisation is central and must be protected
at all times. We must fight against liberalism that is permeating the Youth
League as experienced at your last conference.

The respect of our value system means we must refuse to manipulate the
imperfect administration system of the organisation.

We must never see scenes that we saw at the Mangaung conference. We

must reject such abominable behaviour it is un-ANC and anti ANC. No one
should ever be allowed to disrupt the Constitutional meetings of the ANC,
be it a branch meeting, regional congress or a provincial congress or a
conference of any of our leagues.

You as young people must be the agents of change and champions of the
interests of the people and custodian of our organisational discipline and
internal democracy.

The generation of Oliver Tambo and Nelson Mandela taught us to respect

the values that I have spoken about and further emphasized that a
revolution would not accomplish its tasks if it does not display the highest
level of discipline.

Comrades you must concern yourselves with the urgent challenges that
face young people in our country. What are the challenges that face our
young people today? One of the critical challenges is that of defending our
hard won freedom, through taking practical actions.

The Polokwane declaration says that: “ The democratic freedoms that we

won became the corner stone upon which we are advancing towards a
better life for all.

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The faster pace of job creation, the unbroken period of economic growth,
the extension of social security and the delivary of basic services are
improving the conditions of life for millions. Our work is far from complete.

We need to translate the decisions we took at Polokwane into tangible

programmes that make a real difference on each and every issue that
concern the people of South Africa, especially young people.

One of these for the youth is the creation of decent work opportunities.
Most of our youth sit in street concerns due to the fact that there are no
jobs or income generation opportunities for them.

We need young people who understand that the freedom that we have
does not only give us a right to be job seekers.

You must do everything in your power to ensure that young people are
encouraged to look beyond job seeking opportunities but to be job
creators themselves.

That means that our youth must be part and parcel of economic
transformation that is taking place in our country.

It means that the youth must be at the centre of developing policies that
will result in creating decent work opportunities, that will bridge the gap
between the rich and the poor and ultimately confront poverty and
unemployment.

It is also the responsibility of the Youth league, to ensure that youth

development initiatives are strengthened. The Youth League must be at
the centre of spearheading efforts to develop lives of young people by
ensuring that they access opportunities created by state institutions that
deal with youth development.

You must be part and parcel of processes to empower and develop the
youth, by ensuring that the opportunities that have been opened up by
our hard won democracy are utilised to the fullest.

Crime is one critical challenge that faces our country and which poses a
serious threat to our democracy. I am sure that this conference provided
you with an opportunity to deal with this issue.

I am confident that you have discussed strategies of how you are going to
deal with the scourge of crime as it affects our society today.

I n Polokwane we spoke of reviving street committees.

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No structure of the ANC can effectively drive that campaign better than
the ANC Youth League, working with the Community Policing Forums and
our hardworking and dedicated police officials.

You will need to engage in practical and visible actions that should be
geared to finding solutions to crime and its violent nature.

The ANC 52nd Conference thoroughly reflected on issues of safety and

security and resolved that all our structures must take a lead in
supporting and strengthening Community safety Forums (CSFs).

We expect young people to play a leading role in this especially as it

relates to School Safety as well as Tourism safety. We also expect you to
play an instrumental role in participating in CSFs, and the formation of
Community Policing Forums in your communities.

There are a number of other areas in which our youth can practically
assist to take forward the struggle to overcome the current challenges.

These include first and foremost in building and strengthening the people’s
movement, the ANC in all corners of the country. You must swell the
ranks of the ANC as the 1976 Youth Generation did thirty-two years ago.

A stronger ANC means stronger and better programmes and the

possibility of better delivery for our people.

In building the ANC remember what comrade O.R Tambo said to us, when
he said: “A country, a movement, a people, that does not value its youth,
does not deserve its future.’

I want to add and echo his sentiments by adding that as the youth you
must value your country, a movement and your people. As the ANC we
put a lot of value in the talent and commitment of young people hence we
always give enough room for young people to express their ideas and
vision as that is what has sustained us all these years.

The ANC Youth League of today also has a challenge of ensuring that the
youth of our country are prepared for the challenges of the future and has
to emphasise the role that education can play and the importance of
acquiring the skills relevant to the economy.

We resolved in Polokwane that in order to address underdevelopment and

eradicate poverty, we must emphasise the issues of quality education and
health for the next five years.

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Noting the hardships faced by our youth, we resolved to progressively
introduce free education for the poor until undergraduate level.

This goal must be our central focus as is through education that we can
secure the future of our country and build a prosperous South Africa.
Education is the key to meaningful socio-economic transformation.

We said that mathematics, Science and Information Technology must be

promoted and supported and that we should eradicate mud schools as
part of the Expanded Public Works (EPWP) programme.

We also announced the national Mass Literacy campaign in the January 8

Statement, which will see 80,000 tutors engaged to enable 4,7 Million
adults to achieve basic literacy and numeracy by 2012. For all these
things that we say must be done and achieved, we will need to put clear
performance standards by which we can judge ourselves whether we are
achieving our objectives or not.

The youth should be at the forefront of these campaigns nationally, as

they were during the mass struggles of past decades.

I cannot leave this podium before stressing the importance of the role of
the youth in combating the spread of HIV and AIDS. The ANC Youth
League must continue to play a central role in sending out clear and
unambiguous messages when it comes to HIV and AIDS.

It must continue to emphasise the importance of the ABC strategy, of

abstinence for as long as possible for those who are not yet sexually
active, being faithful to a single partner and highlighting the importance of
using condoms to avoid contracting HIV.

If the ANC Youth League of today can deal with these issues and respond
in the affirmative it will remain relevant to the majority of the youth, and
would have carved its own niche like the other generations before this
period. It will have as much impact as the Youth Generation of 1944.
Work begins after this Congress, and we know that you are up to the task!

Our youth will triumph in all endeavours to build a brighter future for
themselves and future generations, in memory of the gallant fighters of
June 16, 1976!

Viva the ANC Youth league Viva!!

Amandla!! Awethu!!

Speech issued by the African National Congress June 29 2008

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Questions

1. Identify facts and opinion the speech (10)

2. What is the line of thoughts or agendas that the speech is

promoting (5)

3. What was deliberately omitted and/ or distorted in this speech

(5)

4. What communication strategies did Jacob Zuma used to capture

the attention and the interest of the listeners.

(10)
5. What this speech appropriate for the target audience and the
context motivate your answer (5)

6. What was Jacob Zuma`s intentions about this speech? Motivate

your answer. (5)

7. Comment about the appropriateness of the registry used in this

speech. (5)

8. Identify any unfamiliar words in the speech or figurative speech.

(5)

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 Communication-Session 3

US: 119465 and US: 119459/8976

Workbook

Total Marks: 100

Session Write/present/sign for wide range 119459 4 5

3 of contexts.
8976

Write/present/sign texts for a range 119465 3 5

of communicative contexts

Question 1

Define the following terms:

a) Expository Writing
b) Narrative writing
c) Fact
d) Opinion
e) Jargon
f) Typography
g) Creative writing
h) Proposal
i) Report
j) Editing
[20]

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Question 2

Instructions:
a) Write up a story about any topic of you choice
b) Your story should be a least two pages- hand written or
three pages- typed
c) After you have finished your story submit your story to
your facilitator who will evaluate it against criteria
outlined criteria outlined below:

CRITERIA YES ALMOST NO

The purpose of the communication

is clearly stated?

Are the needs of the audience

clearly analysed?

Is the format selected suitable?

Is the main idea supporting points

forming an effective topic outline?

Is information contained in the

document organised in an effective
way supporting coherence?

Is the introduction grabbing

attention of the audience?

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39
Question 3

Use a spider diagram to brainstorm at least 5 sub-topics that you would

like to write about under the main topic child development.

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40
Question 4

Write up a report about the activities that you carried out last month. You
report should not be more than five (5) pages and should have the
following format:

i. Title
ii. Acknowledgements
iii. Terms of reference ( the instruction received)
iv. Summary
v. Table of contents
vi. List of illustrations
vii. Glossary
viii. Body of the report
a) Introduction
b) Procedure for gathering of information
c) Conclusion
d) Recommendations
e) Finding
[40]

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 Communication – Session 3

US: 119465 and US: 119459/8976

Knowledge Assessment

Total Marks: 100

This work must be filed in your POE

Task 1: Formal Letter

Write a formal letter to you local clinic, the letter should request nurses to
visit your ECD centre for a routine check up and immunisation.

[10]

Task 2: Memorandum

Write a memo to your colleagues informing them about the upcoming visit
by the nurses from the local clinic.

[10]

Task 3: Essay

Write up an essay about the day nurses visited your centre. Your essay
should be at least two pages. Write convincingly, use correct layout and
check for grammar and spelling errors.

Submit your first version and the edited version.

[40]

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Task 4: Proposal

Write up a proposal to request donation of learning resources to Marko.

Use the correct layout.

[40]

Communication-Session 4

US: 119467 and US: 119471/8979

Workbook

Total Marks: 100

4 Use language and communication in 119471 4 5

occupational learning programmes
8979

Use language and communication in 119467 3 5

occupational learning programmes

Question 1

Identify at least five learning resources that you can access and furnish
the information in the table below.

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43
 Type of Resource Location(where did Summary ( What is
you find it) the resource all about
briefly)

1.

2.

3.

4.

5.

[10]

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44
Question 2

a) What is a mind map.

b) Choose one topic from the list below and develop a mind map with
at least three branches with each branch having three levels.
(child development; poverty, education, culture, community)

[10]

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45
Question 3

a) Discuss at least three ways in which you can improve your reading speed.

i. ………………………………………………………………………………………………
……………………………………………………………………………………………..
ii. ………………………………………………………………………………………………
………………………………………………………………………………………………
iii. ………………………………………………………………………………………………………………………
………………………………………………………………………

b) Discuss at least three reading strategies.

i. ……………………………………………………………………………………………………………………………
……………………………………………………………………………
ii. ……………………………………………………………………………………………………………………………
……………………………………………………………………………
iii. ……………………………………………………………………………………………………………………………
…………………………………………..............................

c) Find a short story in your local library, resource or borrow it from a friend.
Use reading strategies to read effectively and maximise your understanding
of the story. Use the Note sheet provided below to jot down notes about the
short story.

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 Note Sheet

Name: ……………………………………………………………………………………………..

Course: …………………………………………………………………………………………….

Date: ……………………………………………………………………………………………….,

Topic: ………………………………………………………………………………………………

Sub Topic: ……………………………………………………………………………………….

Author(s): ………………………………………………………………………………………..

Title of source: ………………………………………………………………………………..

Date of publication: ………………………………………………

Pages (s): ………………………………………………………………

Web add: ……………………………………………………………..

How it was accessed: …………………………………………………………………….

Pages Number Points from notes and quotations

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47
…………………………….. ………………………………………………………

…………………………….. ……………………………………………………..

…………………………….. ………………………………………………………

…………………………….. ……………………………………………………..

…………………………….. ……………………………………………………..

…………………………….. ……………………………………………………..

……………………………… ………………………………………………………

…………………………….. ……………………………………………………..

……………………………… ……………………………………………………..

[20]

Question 4

a) Discuss in your own words what do you understand about a research

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48
b) What is meant by a research scope

c) Discuss at least two research methods

d) Discuss at least four elements to consider when sifting information for

relevance

e) Tabulate some key elements that should be covered by a research report

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49
 [20]

Question 5

a) What is leadership?

b) Why leadership is important in our organisations

c) Discuss at least five methods in which you can build leadership.

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50
Page
51
 a) Discuss at least four leadership styles, use example.

Leadership Style 1: ……………………………………………………….

Leadership style 2: …………………………………………………………

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52
Leadership styles 3: …………………………………………………………..

Leadership styles 4: ……………………………………………………………..

[20]

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Question 6

a) Why do we need an agenda in a meeting?

b) Why do we have meetings?

c) What should be a possible outcomes of a productive meeting

d) List at least for strategies you can use to negotiate effectively

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54
e) Discuss four stages of negotiation

f) What is conflict?

g) What are the common conflict in an organisation

h) List at least two positive as well as negative impact of conflict

i) List at least three communication barriers

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55
j) Discuss at least three elements to be considered when identifying occupation
learning needs

[20]

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56
 Communication-Session 4

US: 119467 and US:119471/8979

Knowledge Assessment

Total Marks: 100

This work should be filed in your POE. Work as a Pair and complete the following
tasks

Task 1: Topic and scope

a. Choose one topic that relates to child development

b. Define your scope of research

Task 2: Research steps

a) List the sequence of your research steps

b) Outline how you plan to implement each steps, how long will each
step take and what resources do you required
Task 3: Research methods

a) Select your research methods and

b) Motivate why you think they are appropriate

Task 4: Conduct research

a) Conduct your research as plan, bearing in mind your scope and

research methods.

Task 5: Evaluate information

a) Evaluate the information you collected for accuracy, relevancy,

reliability and currently

Task 6: Analyse information and represent your finding

a) Use guidelines provided in your notes to analyse research information

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57
 b) Use graphs to represents your findings

Task 7: Draw conclusions and list your recommendations

a) List all your conclusions-ensure that there is a co-relationship with your

findings
b) List all your recommendations
c) Submit your work to the facilitator for approval before finding your in the
POE.

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