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Overcoming Resistance to Feedback in Evaluation

Feedback and evaluation are essential for performance improvement in both school and work settings, as they help measure effectiveness and customer satisfaction. Many individuals resist evaluation due to misunderstandings about its purpose and concerns over self-esteem when evaluated by less experienced peers. Solutions include awareness programs and training sessions to address these issues and promote a more positive attitude towards feedback.

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unnicyriac
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3 views1 page

Overcoming Resistance to Feedback in Evaluation

Feedback and evaluation are essential for performance improvement in both school and work settings, as they help measure effectiveness and customer satisfaction. Many individuals resist evaluation due to misunderstandings about its purpose and concerns over self-esteem when evaluated by less experienced peers. Solutions include awareness programs and training sessions to address these issues and promote a more positive attitude towards feedback.

Uploaded by

unnicyriac
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd

You should spend about 40 minutes on this task.

Write about the following topic:

Feedback and evaluation are necessary aspects of school and work, but many people dislike being
evaluated.

What are the causes of this problem? How could it be solved?

Success of any acvities are measured by its result. Similarly, we could only evaluate the effectiveness of
our performance by getting the feedback from our end customers. In the case of teachers, the students
and parents are their customers.

Feedback based evaluation is necessary for performance improvement. For instance, A doctor cannot
understand the success of his treatment until unless he discuss it with his patients. This is applicable in
all the sectors. Moreover, any short comining in someone's performance can only be improved by
measuring the satisfaction of theirs customers. Another important use of it is the performance based
appreciation. In some industries , the employeess are awarded based on their customer satisfaction
performance. Similary , in schools, students must be evaluated by means of exam to measure their
knowledge.

However, all may not be happy to being evaluated. They do not feel comfortable if some one criticise or
question them. One of the reason for this resistance might be their misundersatnding . They thought
that the purppose of feedback or appraisal is to limit their possible appreciation or bonus which they
owe normally. This issue could be solved by providing a proper awarness program. Other reason might
be the self esteam of the employees. Some of them would feel humiliated if one with less experiance
evaluate them. They would thing that they are supreior than the evaluator. This also has to be addressed
by training or one to one interactive sessions.

In summary, the feedback based perfomance measurement is an important aspect of continues


improvement program. However , it is difficult to achieve every ones cooporation to conduct it smoothly.

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