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Essential Social Media Skills Guide

The pdf guide on safe use of social media for senior citizens deveoped by IMDA Singapore. Last updated in 2025.

Uploaded by

Jin Zhen Wang
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
100% found this document useful (1 vote)
26 views44 pages

Essential Social Media Skills Guide

The pdf guide on safe use of social media for senior citizens deveoped by IMDA Singapore. Last updated in 2025.

Uploaded by

Jin Zhen Wang
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Social Media

Communicate Online

In support of:
Content
Introduction 2 Remove a Friend 27

Cyber Security Tips 3 Create a Post 28

About Social Media Apps 4 Comment on or Like a Post 30

Common Features Across Share a Post 31


Different Social Media Apps 5
Block or Report a Page 32
Common Steps to Use a
Social Media App 7 Block or Report a Profile 33

Sign up for a
Report a Post on Your Timeline 34
Facebook Account 14

Report a Photo or Video 35


Manage Personal
and Account Information 18 Deactivate or Delete Account 37

Manage Settings and Privacy 21

Find and Add Friends 24

Accept and Reject


Friend Requests 26

1
Introduction The Digital Skills for Life (DSL) Guide is a series of booklets which comprises of:
• step-by-step instructions and
• quick tips
to help you get online confidently and safely.
It is meant for everyone with or without
any digital experience but is interested
in finding out more about essential STRONG PASSWORD

IhadKAYAtoastAT8am!

digital skills for daily living. Be Safe, Smart & Kind Online
Safeguard against cyber threats; Protect personal
The essential skills are grouped into information; Develop a positive online presence.
5 competency areas as shown in the
diagram.

Learning outcome of Communicate


Explore Communicate Transact
Online competency:
Information Online Online
Able to initiate communication with my Online Connect Carry out
N
S C AA Y
&P

contacts or organisation using different with others online


Search, view
modes of digital online. transactions.
and retrieve
communication.
DSL information online.

To help you acquire the learning


outcome, this guidebook uses different
social media platforms as examples to
Set up & Use Smart Devices
demonstrate the common steps Set up and operate the basic hardware and
involved in using social media for software functions of your mobile device.
communication with others.

The following guide is based on


common software icons and mobile
device settings. Please note that certain
features may differ across different
mobile devices and models.

2
Cyber Security Tips
To stay safe while using social media apps, please keep to the following:

OTP: ******

[Link]
Password: ***** Unknown
User

Do not open or download any Do not share personal or financial


Block unknown users that
unverified links or attachments details, passwords or one-time
send you unsolicited chats.
from unknown sources. password (OTP) with anyone.

Google
****** App Store
Play Store
****** Updating

Check for updates and


Enable two-factor (2FA) update your app promptly Download apps from
authentication. to protect your devices from official sources.
known security vulnerabilities.

3
About Social Media Apps
About Social Media Apps
Social media refers to online platforms and
websites that allow users to create and share
content, connect with others, and engage in
various forms of communication. It has become an
essential component of modern communication,
serving both personal and professional purposes.
Unlike traditional forms of communication, such as
phone calls or letters, social media enables instant
and widespread interaction, often reaching large
audiences across the globe. It facilitates the
exchange of ideas, information, and media content
in real-time, fostering connections and relationships
among individuals, businesses, and communities.
Popular social media platforms include Facebook,
Instagram, and TikTok.

Pre-requisites to learning the app


Learners must:
Have a mobile device (either iOS or Android)
connected to either cellular network or Wi-Fi
with a working camera.
Facebook Instagram
Know how to install an app on the mobile
device.

4
Common Features Across Different Social Media Apps

Facebook Instagram

Home Icon
Return to the app's homepage.

Post Icon
Tap on these icons to create a post.

Like Icon
Tap on the "Thumbs-up" or
"Heart" icon to like a post.

5
Common Features Across Different Social Media Apps

Common Features Across Different Social Media Apps


Facebook Instagram

Comment Icon
Tap on these icons to leave your
comments on a post.

Create or View a Story Icon


Create and view short videos,
known as stories, which will
expire in 24 hours.

Follow or Add a Friend Icon


Tap on these icons to follow a page
or add a friend to view their feed.

6
Common Steps to Use a Social Media App
Create a Post
1 Create a post by inserting text, a photo, a video, or other media files.

Facebook Instagram

A B A B

7
Common Steps to Use a Social Media App
Create a Post

Common Steps to Use a Social Media App


For Facebook, tap "POST", then choose between "Yes, share to Instagram" or
2 "No, share to Facebook only". For Instagram, tap "Next", then tap "Share" to
publish your post.
Facebook Instagram

C D C D

8
Common Steps to Use a Social Media App
Like a Post
Tap on the or icon to like a post.

Facebook Instagram

9
Common Steps to Use a Social Media App
Comment on a Post

Common Steps to Use a Social Media App


Tap on the or icon, input your comment, and tap on the or icon
to share.
Facebook Instagram

A B A B

10
Common Steps to Use a Social Media App
View a Story
Tap on the story icon at the top of the home page to view stories in your feed.

Facebook Instagram

11
Common Steps to Use a Social Media App
Create a Story

Common Steps to Use a Social Media App


Tap on the icon at the top left corner of the home page. Choose your preferred media
file, then tap on or .

Facebook Instagram

A C A C

12
Common Steps to Use a Social Media App
Add or Follow a Friend
Tap on the "Add friend" or "Follow" icon on the profile page to add or follow someone.

Facebook Instagram

13
Sign up for a Facebook Account

Sign up for a Facebook Account


1 Tap on Create new 2 Select Get Started 3 Input Your Name
account

14
4 Set your Date of Birth 5 Select Your Gender 6 Sign up with Mobile
Number or Email Address

15
Sign up for a Facebook Account
7 Create a Password 8 Save Your Login Info 9 Agree to Terms and
Policies

16
Notes

10 Verify Your Account

Verify your account by entering the


code texted to your phone number,
or by clicking the verification link in
the email sent to your email address.
17
Manage Personal and Account Information

1 Tap on Profile Icon 2 Select Edit profile 3 Change Profile Picture

Manage Personal and Account Information


18
4 Change Cover Photo 5 Add a Short Bio 6 Edit Personal Details

19
Notes

7 Edit Your About Info

Manage Personal and Account Information


Tap on "Edit Your About Info" to
update other personal information
about yourself.
20
Manage Settings and Privacy

1 Tap on the Menu Icon 2 Tap on Settings & 3 Select Settings


privacy

21
Manage Settings and Privacy

1 Adjust Your Preferences 2 Set Audience and 3 Change Device


visibility permissions

Manage Settings and Privacy


Tap on each tab to adjust your Tap on each tab to control who can Tap on “Device permissions” to adjust
Facebook settings and preferences. see your profile and posts. your device's permission settings.

22
Manage Settings and Privacy

1 Tap on Settings 2 Tap on Privacy Checkup 3 Adjust Your


Privacy Settings

Tap on each option and follow the steps


to adjust your privacy settings
accordingly.

23
Find and Add Friends

1 Tap on Search Icon 2 Search for a Friend 3 Tap on Add friend

Find and Add Friends


Enter a name into the search bar and Tap on “Add friend” to send a friend
tap on the name in the search field request.
below.

24
4 Tap on See all friends 5 View Your New Friend

Tap on “See all friends” on your If your friend request is accepted,


profile page. your new friend will be displayed on
this page.

25
Accept and Reject Friend Requests

1 Tap on Friends Icon on 2 Accept Friend Request 3 Reject Friend Request


the Homepage

Accept and Reject Friend Requests


Click on the "Confirm" button to accept Click on the "Delete" button to reject
any friend request. any friend request.

26
Remove a Friend

1 Access Your Friend's 2 Tap on Unfriend to


Profile Page Confirm

Tap on the "Friends" button to unfriend


this person.

27
Create a Post

1 Tap on What’s on your 2 Create a Post


mind?
A Input text here
B Attach a photo or video
C Tag a person

Create a Post
A D Insert your current feelings
or activities
B E Add your location
C F Start a live video
D G Edit the background colour
of your post
E
H Take a photo or video
F
I Insert a GIF
G J Share an important moment
H
from your life
K Share a music file
I

28
3 Tap on POST to Post 4 Tap on to Save the 5 Confirm Save as Draft
Your Draft Draft Without Posting

29
Comment on or Like a Post

1 Tap on Comment 2 Post a Comment 3 Like a Post

Comment on or Like a Post


A

Input comment in text box and tap on


to post.

30
Share a Post

1 Tap on Share 2 Share Post to Feed or 3 Tap Send to Confirm


with a Friend Sharing the Post with
a Friend

Tap on “Share now” to share the post Tap on “Send” to share with a friend.
to your feed, or tap on a friend's name (Messenger app required for this
to share it privately. function.)

31
Block or Report a Page

1 Tap on the Menu Icon 2 Block or Report Page 3 Report Page

Block or Report a Page


Tap on “Block“ to block the page. Select the option that best describes
Tap on “Report profile” to report the the issue to confirm reporting the page.
page.

32
Block or Report a Profile

1 Tap on the Menu Icon 2 Block or Report Profile 3 Report Profile

Tap on “Block” to block the profile. Select the option that best describes the
Tap on “Report profile” to report the issue to confirm reporting the profile.
profile.

33
Report a Post on Your Timeline

1 Tap on the Menu Icon 2 Report Post 3 Select a Problem

Report a Post on Your Timeline


Select the option that best describes
the issue to confirm reporting the post.

34
Report a Photo or Video

1 Tap on the Photo or 2 Tap on the Menu Icon 3 Report the Photo or
Video Video

35
4 Select a Problem

Tap “Report photo” to report


a photo, or tap "Report video"
to report a video.

Select the option that best


describes the issue to confirm
reporting the photo or video.

Report a Photo or Video


36
Deactivate or Delete Account

1 Tap on the Menu Icon 2 Tap on Settings & 3 Tap on Settings


privacy

37
4 Tap on See more in 5 Tap on Personal details 6 Tap on Account
Accounts Centre ownership and control

Deactivate or Delete Account


38
7 Select Deactivation or 8 Deactivate Account 9 Delete Account
deletion

Select “Deactivate account” and then Alternatively, select “Delete account”


tap on “Continue” to temporarily and tap on “Continue” to permanently
deactivate your account. delete your account.

39
Notes

40

Deactivate or Delete Account


Notes

41
Notes

42
For more information and
to find your nearest SG
Digital community hubs:

IMDA Contact Centre


Hotline: +65 6377 3800
Email: info@[Link]
Website: [Link]

© 2024 Info-communications Media Development Authority. All rights reserved.


No part of this resource may be used or copied without explicit consent from IMDA.
Materials used in connection with this guide may also be subject to copyright protection.
These are not limited to: documents, slides, images, audio, and video. Unauthorized retention,
duplication, distribution, or modification of copyrighted materials is strictly prohibited.

These resources take reference from publicly available content on Meta Platforms, Inc.

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