Q1 Assume that you are a risk manager at a large commercial bank and you want to make sure that

the bank meets the short-term financial demands. Which type of banking risk will you be avoiding in
the given scenario?

Select an option

Liquidity Risk

Business Risk

Reputational Risk

Operational Risk

Q2

1-a 2-b 3-c 4-d

1-d 2-a 3-c 4-b

1-b 2-a 3-d 4-c

1-b 2-c 3-d 4-a

Q3 Which goal do you need to set for the students to determine how they are working and practicing
in order to learn the subject?

Specific knowledge goals

Long term goals

Work hard goals

short term goals

Q4 Which power dressing tip is essential to make a good impression at a job interview?

Wear dress in a neutral colour

Wear heavy and unobtrusive jewellery

Wear extreme form fitting garments

Wear provocative clothing

Q5 Which of the following options does not represent the use of block chain?

Cryptocurrency

Machine learning

Q6 Which option represents the most effective form of virtual communication if you set up a virtual
meeting with your team?

Responsiveness

check emails

Use different time zone

Enable email notification

Q7 Which options you will select if you have to learn and complete professional certification in a
technical field?

Identify the factors that made you successful in your past circumstances

Set up only short-term goals instead of long-term goals,

Do not work on past failures.

Set multiple goals

Q8 What are the current areas of focus and emerging trends in BPM that are driving growth and
potential?

Cloud-based Business Application and Al based BPM Solution

KRO based BPM solutions

Cloud-based BPR Solutions

BRO based BPM Solutions

Q9 Your organization is opting for block chain technology for the digital transfer of funds which of the
following points represent the features of that technology?

1 Decentralized

2 Secure
3 Integrity

4 Decreased transparencies

1,3&4 ONLY
2&4 ONLY

3&4 ONLY

1,2 & 3 ONLY

Q10 which solution will you choose if you want to improve your mental health and wellbeing?

Q11 Which option will you choose if you want to practice to improve emotional intelligent

Meditation

Q12 How will you improve your self-awareness to understand your emotions and develop emotional
intelligent skills

Q13 You are asked to build a neural algorithm that possesses multiple layers to perform a particular
function? which of the following technology best describe the algorithm?

Artificial intelligent

Deep learning

Machine learning

Big data

Q14 Which type of banking depicted in the given image?

Investment Banking

Retail Banking

Non-commercial banking

Corporate banking
Q15 Which component is used to design or develop intelligent process automation workflow in RPA?

Bot runner

Control centre

Recorder

Development studio

Q16 Assume that you want to set up a virtual secured meetings for tha IT department teams, which
option will you choose to setup the virtual meeting to maintain the meeting secured?

Disable chat

Disable password

Disable a co-host option

Disable join before host

Q17 After analysing the ideas made by the teams which creative problem-solving process should be
used to figure out the ways to engage the target demographic in marketing campaigns?

Implement

Charity

Develop

Ideate

Q18 Which option will you select for better mental health and well beings

Break from daily routine

No breaks during at daytime

Sleep Late night

Overthink

Q19 Which communication barrier exists when organizational hierarchy prevents team members for
effective interaction with each other?

Physical barrier

Emotional barrier

Language barrier

Cultural barriers
Q20 Which image is a sign of good body type during public speaking

Q21 As a consultant for a major bank, consider that you have been tasked with providing insights
into the future trends of the banking industry. One of the most significant trends that you have
observed is the growing demand for faster and cheaper services driven by advances in technology
This in turn, has caused significant disruptions within the banking industry. Which are the specific
fields where these disruptions occur?

Payments, debit and security

Payments, billing and credit

Payments, billing and security

Funds, billing and security

Q22 Considering that more and more companies are turning to business process management (BPM)
outsourcing services to streamline their operations and minimize expenses. Outsourcing BPM
processes can help companies optimize their internal resources and concentrate on their core
business activities. In this case the company is looking for outsourcing services that cover a range of
activities, including document management document review. compliance with legal regulations and
company searches:

What specific type of outsourcing services do you think the company is considering?

Legal Process outsourcing

Knowledge Process outsourcing

IT outsourcing

HR outsourcing

Q23 Which people is related to the statement “if you provide all the required information to your
teammates?

Completeness

Consideration
Conciseness

Courtesy

Q24 Assume that you are work for a large organization based in country A that is planning to
outsource its business process management operations to a third-party vendor in country B next to
country A which type of outsourcing is this?

Nearshore outsourcing

Offshore outsourcing

Onshore outsourcing

Domestic outsourcing

Q25 Which skills is required for collaboration between a teams in your organization?

Non compromised

Dissent

Tolerant

Silent

Q26 Which bank is responsible to provide the functions listed in the given image?

Corporative bank

Private bank

Reginal bank

Central bank

Q27 Assume that you as a customer service representative for a major e-commerce company. One
day you receive a call from a customer named Abc. She has recently purchased a smartphone from
your company website, but it arrived with a cracked screen
You try to include everything to meet and exceed her expectation and improve her experience.
Which types of value did you provided to ABC in the given?

Customer support

Product support

Customer service

Customer delight

Q28 Which category has been as shown in the given image?

Know your customer

Ongoing monitoring

Risk management

Customer due diligence

Q29 Assume that you are the governor of a central bank. Your role involves setting guidelines for the
amount money banks can loan out to customers and the minimum amount of capital that must
maintain as a reserve What specific requirements do you think should be established by
the central bank in this scenario?

Establish security billing requirement

Establish reserve requirement

Establish digital requirement

Establish web requirement

Q30 Which bank account offers a highest rate and also has higher minimum balance requirement?

Recurring deposit

DEMAT account

Money market account

Overdraft account

Q31 What is the step in performing data wrangling process on larger data sets from financial

Institution?

Analyse information to gain insights

Store information in a file

Gather information from various sources

Clean up and replace information

Q32 Assume that you are a risk manager at a large commercial bank and you want to make sure that
the bank meets the short-term financial demands. Which type of banking risk will you be avoiding in
the given scenario?

Liquidity risk

Operational risk

Business risk

Reputational risk

Q33 Consider that Group decision is an important tool to evaluate the candidate’s communication
skills. John Benjamin Charles and Alfred are part of a group discussing a topic interrupted and and
Dom rates the conversation Alfred respects other opinions and Benjamin collaborates with other
ideas and offers constructive feedback and Charles is so passive and silent

As a team leader whom will you choose?

Both Alfred and john

Both Charles and Benjamin

Both Alfred and Benjamin

Both Charles and john

Q34 Which of the following is defined as a collection of algorithms that aims to identify underlying
connections in a set of data using a method that imitates how the human brains works?

Big data

Neutral network

Artificial intelligence

Machine learning
Q35 What type of question will be if the interviewer asks you the questions

If you are given a situation and ask how you would manage this situation

Stress interview

Case interview

Competency base interview

Group interview

Q36 Consider that a hospital uses RPA technology to improve its operations and patient care how
does RPA works in the hospital domine?

It replaces the employees in the hospital

It reduces the admin task for healthcare professionals

It uses the natural language processing to understand human speech

Its uses virtual reality too stimulates human interaction

Q37 Assume that a user needs to set up a new bank account. The user approaches the customer
service desk to inquire about different investment and financial services available. Considering the
user's need for branch-based banking services what type of banking service will be most suitable in
this scenario?

Portfolio management services

Locker

Relationship manager

Teller

Q38 In which approach do agents proactively identify and capitalize an opportunity to upsell and
cross sell any services?

Sales through service

Customer based service

Non commission sales

Product based service

Q39 Which is the banking product ie card that charges no interest but requires the user to pay her
balance in full upon receipt of the statement usually on the monthly basis?

Charge card

Forex card

Debit card

ATM card

Q40 What is the first step in performing data wrangling process on large datasets from
financial institutions?

Analyse information to gain insights

Store information in a file

Gather information from various sources

Clean up and replace information