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Product Attributes in Global Marketing

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0% found this document useful (0 votes)
8 views7 pages

Product Attributes in Global Marketing

practice
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Chapter 10: Brand and Product Decisions in Global Marketing

1) Which one of the following statements is


not
accurate regarding Alphabet I
nc.?
A) The company's core search and ad-driven businesses are still called Google.
B) The company's semi-secret research division is known as the Moonshot
Laboratory.
C) The company also owns Advanced Technology and Projects (AT
AP), which focuses on
mobile applications.
D) Samsung and several other handset manufacturers use its Android smartphone
operating
system.
E) Alphabet has also made a number of strategic acquisitions, including video-sharing
site
YouTube and the Internet of Things thermostat brand Nest.
Answer: C
Difficulty: 2: Moderate
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
2) Generally speaking, which of the following statements is true concerning product
attributes?
A) Tangible product attributes are more important than intangible ones.
B) Intangible product attributes are more important than tangible ones.
C) Both tangible and intangible prod
uct attributes are important.
D) Neither tangible nor intangible product attributes are
important.
E) A product has more attributes than tangible and intangible ones.
Answer: C
Difficulty: 2: Moderate
Chapter LO: 10.1: Review the basic product concepts that underlie a successful g
lobal
marketing product strategy.
AACSB: Application of knowledge
3) Many American car buyers perceive Korean cars as:
A) durable.
B) cheap.
C) reliable.
D) of high quality.
E) a good investment.
Answer: B
Difficulty: 2: Moderate
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
4) An express warranty is a written guarantee that assures the buyer that he or she:
A) is getting what he or she desired.
B) will be able to get express response if any defects are foun
d.
C) is getting what he or she has paid for.
D) will be able to contact the manufacturer whenever nee
ded.
E) has limited time for filling out information re
quired by the manufacturer.
Answer: C
Difficulty: 2: Moderate
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
5) Packaging is an important consideration for products that are shipped to markets
worldwide.
Which of the following statements related to packaging is
not
true?
A) Nestlé's worldwide network of packaging teams provide improvement suggestions
on a
quarterly basis.
B) The Japanese prefer plain soft colors on their packages.
C) The Aquafresh Ultimate tube was designed to stand verticall
y.
D) Coca-Cola had contour bottles in both glass and plastic versions in many countries.
E) Nestlé asked suppliers to find a glue to make the clicking sound louder when a tube
of
Smarties brand chocolate candies are unwrapped.
Answer: B
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
6) Packaging serves several important communication functions, which include all of
the
following
except:
A) packaging offer communication cues that can influence consumers when making a
purchase
decision.
B) packaging engages the senses of a consumer.
C) packaging makes an emotional connection with the consumer.
D) packaging enhances a consumer's bra
nd experience.
E) packaging enhances functional benefits of the product.
Answer: E
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge

3
Copyright © 202
0 Pearso
n Education, Inc.
7) Coca-Cola's distinctive contour bottle, which is sold in many countries, illustrates
the point
that packaging:
A) strategies can vary by country and region.
B) helps in storing large sizes in refrigerators.
C) strategies do not change by
countr
ya
nd region.
D) appeals only to Asian consumers.
E) helps in brand identification.
Answer: A
Difficulty: 2: Moderate
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
8) The marketers of Corona beer achieved great success in the U.S. market by:
A) retaining the bottle design originally used in Mexico.
B) hiring Hispanic movie stars as endorsers.
C) distributing Corona in returnable bottles.
D) changing the brewing recipe to conform to American palates.
E) having the label in Spanish.
Answer: A
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
9) All of the following statements related to packaging of Coca-Cola products are true
except
:
A) in North America, Coke offers Fridge Pack, which holds 12 cans, since there are
large
refrigerators in use.
B) in Latin America, Coca-Cola offers Coke in different-sized bottles.
C) Coca-Cola's distinctive contour bottle comes in both glass and plastic versions.
D) Coke's packaging strategies are based on profitability in using different-sized
bottles.
E) Coke sells 2-liter bottles in the United States, which can be stocked in chilled and
unchilled
forms in stores.
Answer: D
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge
4
Copyright © 202
0 Pearso
n Education, Inc.
10) Regulators in different countries have proposed various regulations for product
labe
ling. All
of the following statements pertaining to such regulations are true
except
:
A) mandatory health warnings on tobacco pro
ducts are required in most countries.
B) the American Automobile La
beling Act clarifies th
e country of origin as well as the final
assembly point.
C) in 2008, the United States enacted a country-of-origin labeling (COOL) law.
D) the use of terms
"light"
and
"natural"
are allowed on labels only in the United States.
E) McDonald's is posting nutrition information on all food packaging and wrappers in
selected
markets.
Answer: D
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful g
lobal
marketing product strategy.
AACSB: Application of knowledge
11) Global marketers must understand the importance of visual aesthetics embodied in
the color
or shape of a product, label, or package. Which of the following
statements is
not
true regarding
the use of color in selected countries?
A) The yellow color on Caterpillar's earthmoving equipment is acce
ptable worldwide.
B) Packaging aesthetics are particularly importa
nt to the Japanese.
C) The color white is associated with death and bad luck in some Asian countries.
D) The red Marlboro color had to be changed in some Asian countries.
E) The Chinese consider the color red to be lucky.
Answer: D
Difficulty: 3: Challenging
Chapter LO: 10.1: Review the basic product concepts that underlie a successful g
lobal
marketing product strategy.
AACSB: Application of knowledge
12) Packaging aesthetics are particularly important to the ________ consumer.
A) Indian
B) Japanese
C) French
D) German
E) American
Answer: B
Difficulty: 1: Easy
Chapter LO: 10.1: Review the basic product concepts that underlie a successful
global
marketing product strategy.
AACSB: Application of knowledge

Common questions

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Coca-Cola has adapted its packaging strategies by offering different bottle sizes and types tailored to regional preferences and practical use, such as the Fridge Pack in North America for larger refrigerators and diverse bottle sizes in Latin America. These adaptations help Coca-Cola effectively meet local consumer needs and enhance its market presence by providing options that suit various lifestyles and storage capabilities .

Both tangible and intangible product attributes are important in global marketing product strategies because they provide value to the consumer in different ways. Tangible attributes, such as design and packaging, contribute to practical uses, while intangible attributes, like brand perception and customer experience, influence emotions and brand loyalty. Both types of attributes together enhance a product’s overall appeal and market success .

Express warranties provide consumers with written guarantees that assure them they are receiving what they have paid for, thus enhancing trust and satisfaction. In global markets, such warranties can serve as key differentiators, especially where trust in foreign brands is lower. They act as an assurance of quality and reliability, fostering long-term brand loyalty and helping navigate different regulatory environments .

Global variation in packaging aesthetics underscores the necessity for cultural understanding as different cultures have distinct preferences and associations with colors and designs. For instance, while Japanese consumers often prefer packaging with high aesthetic value and attention to detail, such preferences can differ dramatically in other markets. Cultural understanding ensures that product presentation aligns with consumer expectations and cultural norms, thus facilitating better market performance and acceptance .

Packaging is crucial in global marketing strategies as it not only protects products but also plays a vital role in brand identity, marketing communication, and consumer attraction. Coca-Cola's use of its distinctive contour bottle across many countries exemplifies the strategy of maintaining a unique brand identity and facilitating brand recognition worldwide. This approach helps Coca-Cola appeal to different markets while keeping a consistent global brand image .

Consumer perceptions of Korean cars as 'cheap' significantly impact marketing strategies in the American market by dictating the emphasis on value and affordability in promotional campaigns. Marketers must address these perceptions through advertising that focuses on value-for-money, safety features, and reliable performance to shift the mindset towards seeing Korean cars as a smart investment rather than just affordable options .

Understanding visual aesthetics is important for global marketers because color and design can significantly affect consumer behavior and brand perception. Challenges arise when certain colors or designs carry specific cultural significances, such as white being associated with death in some Asian cultures and red being considered lucky in China. Marketers must adapt their product aesthetics to align with local tastes and cultural meanings while maintaining brand consistency across markets .

Retaining original product designs can be a strategic tool for achieving market success by leveraging authentic brand elements that resonate with consumers. For Corona beer, keeping the original Mexican bottle design in the U.S. market established an exotic and authentic identity that differentiated it from domestic competitors. This approach effectively capitalizes on consumer perceptions of authenticity and tradition, thus enhancing the brand's appeal and success in diverse markets .

Packaging serves multiple communication functions, such as providing sensory engagement, delivering brand experiences, and conveying functional benefits. It is critical in consumer decision-making because it acts as a silent salesman at the point of purchase, offering visual and tactile cues that can influence emotions and perceptions. The right packaging can create an emotional connection, enhance user experience, and reinforce brand identity, all of which contribute to purchase decisions .

Regulatory differences in product labeling significantly affect global companies by necessitating tailored compliance strategies and marketing tactics for different regions. For example, health warnings on tobacco products and specific label terms like "light" and "natural" can vary by country, requiring companies to adapt label information and marketing messages accordingly. This impacts operational logistics, marketing expenditures, and strategic planning, emphasizing the need for flexibility and local market expertise .

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