About the job
Job Title: Program Manager – CEO Office
About the Role:
We are seeking a highly independent, organized, and strategic Program Manager –
CEO Office to work closely with the CEO and drive high-impact business initiatives
while owning cross-functional projects. This role requires a proactive and detail-
oriented professional who can manage complex projects, collaborate with senior
leadership, and ensure alignment with the company's vision and goals.
The ideal candidate will have an execution-first attitude, strong planning and
organizing skills, excellent communication ability, and the ability to thrive in a fast-
paced, technology-driven environment.
Key Responsibilities:
Program Management & Strategic Execution
Formulate, own, and drive strategic projects, ensuring timely and high-quality
execution aligned with business objectives.
Collaborate with senior leadership and cross-functional teams to track,
manage, and report project progress.
Analyze data, prepare reports, and provide actionable insights for decision-
making.
Identify bottlenecks, risks, and dependencies; proactively resolve them to
maintain momentum.
Navigate ambiguity and conflicting priorities with structured decision-making
and minimal involvement of the CEO.
Stakeholder & Communication Management
Act as a liaison between the CEO and senior leadership, ensuring smooth
communication and project alignment.
Institutionalize structured reporting cadences focusing on impact and value
creation across business units.
Follow up on key initiatives, track deliverables and deadlines with relevant
teams.
Represent the CEO in meetings when required—document key takeaways and
action points, and summarize for the CEO.
Build trust and strong relationships across teams to ensure alignment without
direct authority.
Business Operations & Process Optimization
Identify and drive implementation of process improvements and operational
efficiencies across key functions.
Coordinate and support leadership meetings, business reviews, and strategy
sessions.
Implement tools, frameworks, and processes that enhance operational
excellence.
Track and ensure timely execution of all critical action items and strategic
initiatives.
Support data-driven decision-making through research, competitive analysis,
and actionable insights.
Promote a culture of continuous improvement and operational efficiency.
Time Management & Prioritization
Strategically manage the CEO's time and calendar, prioritizing high-impact
meetings and tasks.
Structure the CEO's schedule to minimize context-switching and maximize
focus on high-value activities.
Foster purposeful collaboration by ensuring meetings have clear objectives
and outcomes.
Key Competencies & Skills Required
Confidentiality: Maintain the highest level of discretion in handling sensitive
business matters.
Execution-First Attitude: Strong sense of urgency and accountability; action-
oriented.
Self-Starter & Problem Solver: Ability to work independently, with minimal
supervision, and solve complex problems.
Program Management: Proficient in planning, execution, and monitoring of
cross-functional projects.
Business Acumen: Understanding of IT product-based business models and
strategies.
Strong Communication: Confident in working with senior executives and
diverse teams.
Analytical & Data-Driven: Use data effectively to influence decisions and
optimize processes.
Attention to Detail: Ability to multitask and shift context without
compromising on accuracy.
Qualifications & Experience Required
MBA from a reputed institute; Bachelor's degree in an IT-related field
preferred.
3–4 years of experience as a Generalist / Program Manager / CEO Office in
business operations or strategy, working directly with CxOs or senior
leadership.
Prior experience in a SaaS or product-based company is a must.
Proficient with project management tools such as Asana, Trello, Jira,
[Link], etc.
Expertise in Microsoft Office (Excel, PowerPoint, Word) and Google Suite.