Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
Curriculum Vitae
Harish P. Sadafule
Objective
Seeking a challenging career with a progressive organization which will help me to explore myself
fully and realize my potential. Willing to work as a key player in challenging & creative
environment.
Summary of Experience
10.6 years of experience in Base24 ATM / Reconciliation/DCMS/CMS and Tandem Non Stop
Server in IT banking industry.
Academics
Degree Institution University/Board Year
Mumbai
[Link] Gurukul College,Ghatkoper,Mumbai 2006
University
Mumbai
H.S.C. Shivam Vidya Mandir,KurlaMumbai 2003
University
Maharashtra
S.S.C. Shivam Vidya Mandir,Kurla,Mumbai 2001
Board
Software
Exposure
Tandem Fup, Pathway, Scf, Enform, Ems, Spoolcom & Peruse, Sysbusy, Ncpcom.
Application Base24, Base24atm, Base24pos, Base24 card,
Languages Hardware,Networking,CCCNA,MCITP Server
Operating
Guardian (Tandem Non Stop Kernel), MS-DOS, MS Windows 95/98/2K/XP, Linux.
Systems
Database Enscribe
Other IT Skill Computer Networking, Operating System,
Office Tools MS-Word, MS-Excel, MS-PowerPoint
Professional Experience
UNITY SMALL FINANCE BANK.
Current Company
Deputy Manager.
Name
Designation
Page 1 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
Period Sept 2024 to Till
Job Responsibility:
. Provide techno-functional support to bank staff and users for debit card
. Troubleshoot and resolve issues, including connectivity problems,
authorization failures, and system errors.
Role
. Perform routine maintenance tasks, such as software updates and system
monitoring.
. Participate in continuous improvement initiatives.
.Coordinate with vendors, stakeholders, and teams (Debit Switch, Recon) to
resolve issues and provide updates.
. Ensure smooth operations and provide excellent support to bank users.
CGB SOLUTION PVT LTD
Current Company
Bank of Baroda ( Mumbai)
Name
Client
Period Nov 2023 to Sept 2024
Role Base24 Level 2 + Tandem Production support (Onsite Technical support) (Base24 –
HPE Nonstop Classic.
Job Responsibility:
•Handling Base 24 Day to day card related issue check.
•Handling Base 24 application and providing Production Support for Bank of Baroda
client in banking domain (ATM & POS Industry).
•Interacting with customer, interfacing component teams and application/business
owner for new requirement gathering and analysis.
•Production Movement as per requested time schedule by Client.
•Adding ATM's in ATD file of Base24 and in NCS as per details provided by Bank.
•Co-ordination with ATM engineer for ATM installation and also interacting with
ATM project manager, if any issue facing at ATM level.
•Have automated many manual works performed on day to day basis using MACROS
scripting for dedicated monitoring support
•Working closely with the colleagues for identifying and resolving many current
issues faced in the application and closing the same to improve the availability of
the application for the user.
Page 2 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
•Ensuring service quality and quick turnaround to queries raised by internal teams
•Adherence to Audit of Application for high risk as per IT policies of company
•Coordination with various internal teams for early problem resolution
• Making changes in ATM Configuration file of NCR or Diebold on Bank
requirements.
Check all Connectivity such as VISA/MASTER CARD/RUPAY, Payment Getway
etc. and Report the issue if any.
Monitor ATM, SETL, and INTERCHANGE Cutover.
Participation in DR Drill Activities.
Monitoring of different transaction, process, stations, links, nodes ,ESQ TOOL
Taking daily, weekly And Monthly Backup.
Using Tandem utilities such as FUP, EMS, Mediacom and NCS.
Uploading TLF & PTLF file in Bankers online systems such as CMS and
ATMWEB.
Generate the day-to-day night report.
FSS Financial Financial Software System
Current Company
HDFC BANK– Kanjurmarg -Mumbai
Name
Client
Period May 2022 to Nov 2023
Role Base24 Support and Testing.
FSS Financial Financial Software System
Current Company
HDFC BANK– Kanjurmarg -Mumbai
Name
Client
Period May 2022 to Nov 2023
Role Base24 Support and Testing.
Job Responsibility: •ATM OTP Fallback Project :
1. Prepare test case SIT and UAT test case and submit to Bank.
2. Unit testing of new flags are added in Base24 to allow fallback
transaction,if Card reader is unbale to read chip data it will read
Magnetic strip and sent OTP to register mobile number and
transaction will be allow based on OTP.
Page 3 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
3. Execution of test cases and verify Audit and Ems logs. After
completion of testing submit all logs to Bank officials.
•CASH AT POS Project :
[Link] test case SIT and UAT test case and submit to Bank.
2. Execution of test cases and verify Audit and Ems logs. After completion of
testing submit all logs to Bank officials
•Ecom Registration and Recurring.
[Link] test case SIT and UAT test case and submit to Bank.
2. Execution of test cases and verify Audit and Ems logs. After completion
of testing submit all logs to Bank officials.
•Thalas Key Block :
1. SIT & UAT of ATM,POS ,Remote onus & Offus transaction in which
majorly roll
to identify that the scheme, header, key and MAC is present in
transaction and
transaction is getting approved.
•Using VISA/Master card / Finsim Simulator test / Implement the failed
transaction as per requirement providing 2 supports to production team for
Bae24 Application and Tendem.
DXC Technology and ( Formerly Saggezza India Pvt Ltd and Tenjumps Softech Pvt
Ltd )
Previous
Bank of Baroda (eDB/eVB/RRB/International Territories/Data Center)
Company Name
Client
– Bandra Kurla Complex -Mumbai
Period 21th September 2014 to May 2022a
Base24 Level 2 + Tandem Production support (Onsite Technical support) (Base24 –
Role
HPE Nonstop Classic
DXC Technology is a global solutions provider with deep links and insights into the technologies shaping
the next generation of business. We have offices in North America, Europe and Asia.
Job Responsibility:
•Handling Base 24 application and providing Production Support for Bank of Baroda client in banking
Page 4 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
domain (ATM & POS Industry).
•Interacting with customer, interfacing component teams and application/business owner for new
requirement gathering and analysis.
•Adding ATM's in ATD file of Base24 and in NCS as per details provided by Bank.
•Co-ordination with ATM engineer for ATM installation and also interacting with ATM project manager, if
any issue facing at ATM level.
•Have automated many manual works performed on day to day basis using MACROS scripting for
dedicated monitoring support
•Working closely with the colleagues for identifying and resolving many current issues faced in the
application and closing the same to improve the availability of the application for the user.
•Ensuring service quality and quick turnaround to queries raised by internal teams
•Adherence to Audit of Application for high risk as per IT policies of company
•Coordination with various internal teams for early problem resolution
• Making changes in ATM Configuration file of NCR or Diebold on Bank requirements.
Check all Connectivity such as VISA/MASTER CARD/RUPAY, Payment Getway etc. and Report the
issue if any.
Monitor ATM, SETL, and INTERCHANGE Cutover.
Participation in DR Drill Activities.
Monitoring of different transaction, process, stations, links, nodes ,ESQ TOOL
Refreshing the CAF on tandem.
Taking daily, weekly And Monthly Backup.
Using Tandem utilities such as FUP, EMS, Mediacom and NCS.
Monitoring EMS traps and identifying the bugs
Troubleshooting errors and Giving Remote support to the ATM Machines on BASE24 system.
Uploading TLF & PTLF file in Bankers online systems such as CMS and ATMWEB.
MPIL STEEL STRUCTURES LTD
Role : Technical Support
Duration : Jan 2011 to 2014
Skills : Technical Support,.
• Installation and configuration Desktop/Laptop / responsible for install software.
Installation OS windows like Window server 2003,XP, Window-7.
Page 5 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
• Configuration of local printer and network printer.
• Installation basic Software, like MS Office, Tally ERP 9.0
• Hand on Experience on Microsoft Office 2003, 2007, 2010
• Take Inventory of entire floor systems weekly & update to Site manager
• Troubleshooting Network Connectivity issues.
• Fault finding & Troubleshooting with hardware.
• Checking for virus alerts & security patches.
• updating the call review and maintain in Excel sheet.
• Co-coordinating with the teams & end users.
• Handling Asset Management.
• Maintaining various files & records which are concerned with the IT.
• Basic Configuring mails in blackberry & android devices and troubleshooting blackberry & also
handling Blackberry OS up gradation call
• Day to day call handle.
• Co-ordinate with vendor for renew amc and follow parts replacement.
INFOTRONICS INTEGRATORS PVT LTD
Working as desktop support Engineer at NOVARTIS INDIA LTD- (Feb 2009 to Dec
2010)
• Software Installation like Lotus Notes on client side.
• Configures Outlook Express, Microsoft outlook & troubleshooting of Outlook.
• OS installation & basic Software, which are normally used.
• Installation & Management of MacAfee, Kaspersky Antivirus Corporate Edition for client side
connectivity.
• Troubleshooting Network Connectivity issues.
• Installation & Troubleshooting of windows 2000, XP,
• Day to day activity maintain in Excel sheet.
• Installation & Maintenance of HP, IBM, DELL, range Desk Jet, LaserJet & DM Printers.
• Installation & Maintenance of modems & internet Connection, Hubs/switches.
• Troubleshoots the Desktop level faults.
Page 6 of 7
BANK-INTERNAL
Harish Pandurang Sadafule
E-mail : harishsadaphule@[Link]
Mobile: +91-
9967208278/8850278542
• Create & maintain the networks.
• Create & maintain the group policy.
•Installation and configured SAP on client pc.
•System Administrator in corporate IT department with responsibility for managing internal network
infrastructure supporting more than 450 of users
Personal Details
Date of Birth : 27th Aug 1985
Nationality : Indian
Marital Status : Married
Hobbies : Cricket, Exercise
Date: / /
Place: Mumbai.
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Yours Sincerely,
Harish Pandurang Sadafule
Page 7 of 7
BANK-INTERNAL