Name:-Pranay Rathor

Role:- Technology-Architect, Tech lead

Profile Background:
A seasoned Full Stack Developer with 10+ years of IT experience, specializing in [Link]
backend development, RESTful and GraphQL API design, and microservices
architecture. Proven track record in designing scalable, high-performance systems
deployed on AWS and Google Cloud Platform (GCP). Adept at working in agile teams,
driving DevOps culture, and ensuring secure, performant software delivery.

Key Contribution Area:

✅ [Link] Development (10 Years)

Designed and developed scalable REST APIs and microservices powering high-traffic
applications.
• Implemented asynchronous event-driven systems using message brokers (RabbitMQ,
Kafka).
• Applied best practices in error handling, performance tuning, logging (Winston/ELK),
and observability.
✅ Cloud Expertise – AWS
• Built serverless applications using AWS Lambda, API Gateway, and DynamoDB.
• Automated infrastructure provisioning using Terraform and CloudFormation.
• Integrated CI/CD pipelines for [Link] deployments on AWS using GitHub Actions and
CodePipeline.
✅ Cloud Expertise – GCP
• Deployed and managed [Link] services on GDF cx, Cloud analytics logs and Cloud
Run.
• Used Pub/Sub for distributed event-driven architecture.
• Optimized cloud cost and performance via monitoring, load balancing, and auto
scaling.
✅ Security & Performance
• Applied best practices for API security, including rate limiting, JWT authentication,

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Name:-Pranay Rathor

input validation, and secure headers.

✅ Mentorship & Leadership
• Mentored junior developers on [Link] and cloud adoption.
• Contributed to code reviews, architecture decisions, and agile ceremonies (sprint
planning, retrospectives).

Technology Competencies:
Languages: JavaScript ([Link], [Link]), Typescript, HTML, CSS, SQL. Tools/Frameworks: [Link], Dialog Flow
CX, Microservices, REST API, [Link]. Others: Docker, AWS (Lambda Function, CloudWatch, API Gateway,
CloudWatch, Serverless, SAM), Google Cloud Platform (Cloud Run, Cloud logging, Function), CI/CD, Git, MongoDB,
MySQL, Terraform.

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Name:-Pranay Rathor

Project Highlights:
Project 1:- Cox communication (Oliver)

To develop an intelligent, scalable chatbot solution named Oliver,

Project Scope
aimed at automating customer support workflows and reducing
human intervention using Dialogflow CX as the conversational
interface and [Link] backend via webhook integration.
Individual Role Team Lead
[Link], JavaScript, Dialog Flow CX, Khoros Platform, Genesys Chatbot, Telium,
Tools & Technologies
Twilio, GBM, AMB, Splunk
Enhanced Genesys chatbot functionalities based on client requirements
and achieved more accuracy on NLP system.
Completed end to end migration from Genesys platform to Khoros [Link]
and Khoros Care within few months.
Moved code base from Genesys cloud base to AWS lambda functions
with NodeJS Runtime and Express framework restructuring the complete
project.
Structured the project in such a way that can be moved to microservices
framework all together.
Joined as a Senior developer and achieved milestone to become a Team
lead upon handling a larger team.
Completed POC for migration on [Link] and Dialog Flow CX and Google
Cloud functions and built new architecture for project.
Project Contribution Migrated all the Flow’s, intent, Entities, and integration to Google dialog
flow cx for Chatbot functionalities for various channels like SMS, Web,
Google Business Messenger, Apple Business Messenger.
Re-Migrated the AWS cloud functions to Google Cloud Functions with
cloud run.
Deployed scalable Nodejs-based chatbot functionalities on GCP using
serverless architecture enhancing operational efficiency by 30%.
Writing Splunk queries to get the daily end user’s payment on chatbot
applications.
Creating Dashboard on AWS CloudWatch for user’s data forecast based
on logs captured from application.
Creating Metrix of CloudWatch logs and integration of CloudWatch in
application.
Involved in daily activities like Code Refinement, Jenkins Build, Leading
Monthly deployments, and Project Management

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Name:-Pranay Rathor

Project 2: Schneider electric (ALM)

Developed a fully serverless backend API using AWS Lambda

integrated with API Gateway for secure and scalable HTTP
endpoints. Infrastructure was provisioned using AWS SAM
Project Scope templates and CloudFormation, enabling repeatable and
automated deployments. Implemented logging and monitoring
through Amazon CloudWatch for real-time observability and
performance tracking.
Individual Role Senior Software Developer
[Link], JavaScript, [Link], AWS, GitHub, Jenkins Pipeline, DynamoDB,
Tools & Technologies
Serverless

 Working from client location achieved to build Backend APIs Pulling a data from
DynamoDB on AWS to migrate from on-Prime servers.
 Learned implementation on AWS CloudFormation, Lambda functions, SAM
template, yaml file configuration with swagger for serverless application.
Project Contribution  Built unit test cases on Junit, Chai, mocha, Sinon Framework, and libraries.
 Code implementation on express framework to build RESTful API on Nodejs to
reduce API.
 Streamlined authentication and deployments, reducing overhead by 15% with
[Link] cloud functions.

Project 3:- Telstra

Worked with Telstra on their enterprise-grade e-commerce platform, developed

using the MERN stack and a microservices-based architecture. Designed and
implemented scalable backend services in [Link] and Express, with MongoDB
Project Scope as the primary data store. Developed reusable React components and integrated
APIs across services. Ensured smooth CI/CD, secure API communication, and
optimized performance for high-traffic use cases.

Individual Role Developer

Tools & Technologies Nodejs, JavaScript, HTML, CSS, mongodb, React

Project Contribution
 Optimized routing efficiency by incorporating webhooks, resulting in a 50%
reduction in API calls per request improving SLA.

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Name:-Pranay Rathor

 Implemented CI/CD pipelines, reducing release cycles by 3 days and achieving

200+ monthly deployments, boosting productivity.
 Improved code quality using JUnit and Sinon tests, reaching 87% code coverage
and slashing bugs by 25%.
 Also having hand on experience on SAP Basis module worked on oil industry
client and helped to maintain their system refreshing the quality system once in
6 months.

Educational Background:

 Rajiv Gandhi Technical University Bhopal, India B.E. in Electronics and Communication Engineering, CGPA
– 7.20/10.0 April 2010 – May 2014
 M. P. Board of Secondary Education Burhanpur, M.P. Higher Education from Saraswathi Shishu Mandir
School, Percentage – 72.4% April 2009 – March 2010

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