July 1st 2025
BICTDA Reporting Management
System (RMS) Implementation
Project
Intern Onboarding & Training
Presentation by:
Shedrack Bata Joel
Project Lead
About The
Project
Project Title: BICTDA Reporting
Management System (RMS)
Implementation
Sponsoring Agency: Borno State
Information and Communication
Technology Development Agency
(BICTDA) Our Primary Goal
Project Timeline: July 2025 – November Main Objective: To build widespread awareness,
2025 understanding, and support for the Borno State
Today's Focus: To equip you with the Reporting Management System (RMS) among all
knowledge, materials, and a clear plan for key community segments in Maiduguri.
effective outreach. Your Role: To drive grassroots engagement and
ensure the project's citizen-centric goals are
clearly communicated.
Who Are We Trying to Reach?
(Key Target Audiences)
Government Bodies The General Public:
All Ministries, Departments, Reaching out to community
and Agencies (MDAs) of the leaders, local markets, and
Borno State Government of Educational Healthcare Facilities public gathering places.
Nigeria. Institutions
All state, federal, and All state, federal, and
private schools (primary, private schools (primary,
secondary, and tertiary), secondary, and tertiary),
including those run by NGOs including those run by NGOs
in Maiduguri. in Maiduguri.
What is the RMS?
A direct channel for citizens to report issues
(e.g., infrastructure problems, service
delivery feedback).
Increased transparency and accountability
in government.
Faster response times to public concerns.
A tool for data-driven decision-making for
the government.
Communication Protocols
Key Message: The RMS is a citizen-centric tool for better governance.
Tone: Be professional, approachable, and clear.
Engagement: Listen to questions and feedback. Your role is to inform and build
trust.
Scenarios: We will conduct role-playing exercises later this week to prepare
you for interactions.
Next Steps & Deliverables
Today's Deliverable: A trained and motivated intern team; Print-ready and digital
ad creatives.
This Friday (July 4):
Task: Logistics and planning. We will map all target locations and assign teams
to specific zones.
Deliverable: A master list of locations and a detailed schedule.
Next Week: Material production and final preparations for fieldwork.
Thank You!!
Project Lead
Shedrack Bata Joel
WEBSITE
[Link]
PHONE NUMBER
081-496-499-42
LOCATION
No. 3 Cresent, Shehu Sanda Kyarimi Old
GRA, Maiduguri, Borno State