NAJTECH - 107053 (Active)
Standard Premium
Basic
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Security Features
Force HTTPS
Help desk access will enforce encryption
HTTPS for Custom Domain
HTTPS available for hosted custom domains
DKIM signing for outbound mail
Sign email sent through SupportSystem
servers
Available Plugins
Password Management Policies
The password policy plugin allows an admin to
require certain rules for Agents and Users
when setting their password like length,
different types of characters, or password
strength.
Two Factor Authenticator
Two Factor Authentication plugin allows Agents
to use the Authenticator App on their phone for
2FA.
Oauth2 Client
Provides a configurable OAuth2 authentication
(SSO) and authorization (Modern Authention)
backends.
SAML Authentication
The SAML Plugin provides SSO using a SAML
IdP for both agents and users.
Help Desk Audit
The audit plugin lets you track activity that goes
on in your helpdesk.
Infrastructure Features
Choice of data center location
Choose from Dallas and London