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Data Analysis of Low-Income Housing Survey

Chapter Four presents and analyzes data collected from a field survey related to multi-tenanted low-income residential properties. The analysis reveals that a majority of respondents are male civil/public servants, with most living in tenement accommodations for over 20 years, and expressing dissatisfaction with their rent and property management. Key issues identified include discrepancies in property management, slow response to complaints, and irregular supply of amenities.

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14 views5 pages

Data Analysis of Low-Income Housing Survey

Chapter Four presents and analyzes data collected from a field survey related to multi-tenanted low-income residential properties. The analysis reveals that a majority of respondents are male civil/public servants, with most living in tenement accommodations for over 20 years, and expressing dissatisfaction with their rent and property management. Key issues identified include discrepancies in property management, slow response to complaints, and irregular supply of amenities.

Uploaded by

faruqotukoya158
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

CHAPTER FOUR

4.0 DATA PRESENTATION AND ANALYSIS

The data collected from field survey were presented and analyzed in this chapter based on the
research questions and hypothesis that guided the study. Only the questions relevant to the
research questions were presented and analyzed.

4.1 PRESENTATION AND ANALYSIS OF BASE DATA

The base data showing the distribution and return of questionnaire and personal data and
characteristics of the respondents were presented below.

4.1.1 ANALYSIS OF QUESTIONNAIRE RETURNS

Questionnaire classified as set A, B, and C was distributed to three categories of samples


selected for the study. Four hundred and thirty six (436) representing 80% of the distributed
questionnaires were correctly filled and returned.

4.1.2 PERSONAL DATA OF RESPONDENTS

Personal characteristics of respondents samples used for this study were presented and analyzed
below.

TABLE 4.2: RESPONSE ON SEX OF THE RESPONDENTS

Source: Researcher’s field survey 2023

Table 4.2 above shows that out of 436 respondents, 386 persons representing 88.53% of the
respondents were males while 50 persons representing 11.47% were females. This shows that the
majority of the respondents were males.

TABLE 4.3: OCCUPATION OF RESPONDENTS


Source: Researcher’s field survey 2023

In table 4.3 it could be observed that 225 persons representing 51.61% of the respondents are
civil/public servants. 120 persons representing 27.52% work under the private sectors while 91
persons representing 20.87% are self employed. This means that most of the respondents are
civil / public servants.

TABLE 4.4: QUALIFICATION OF RESPONDENTS

Source: Researcher’s Filed Survey 2023

Table 4.4 indicates that out of 436 respondents, 105 persons representing 24.08% have a First
School Leaving Certificate, 225 persons representing 51.61% attained Secondary education, 100
persons representing 22.94% of the respondents have National Diploma / Diploma Certificates.
While 6 persons representing 1.37% have First degree / Higher National Diploma. This shows
that most of the respondents are literate enough and could therefore understand and answer the
questions in the questionnaires.

TABLE 4.5 RESPONSE ON HOW LONG THE TENANT HAVE LIVED IN THE PROPERTY

Source: Researcher’s Field Survey 2023.

In table 4.5 it could be observed that 40 persons representing 12.70% have lived in the property
between 1-10 years, 205 persons representing 65.08% for over 20 years. This implies that the
majority of the respondents have lived in the properties for a long time and therefore, they have
the required experience to answer the questions in the questionnaire.

Source: Researcher’s Field survey 2023


Table 4.6 indicates that 75 persons representing 23.81% agreed that their status / rank influenced
their choice of accommodation, 20 persons representing 6.35% agreed it was the size of their
family while 220 persons representing 69.84% agreed that it was income level. This shows that
most of the respondents occupied the multi-tenanted low income residential properties because
of their income level.

TABLE 4.7 RESPONSE ON THE TYPE OF ACCOMMODATION

Source: Researcher’s Field Survey 2023

In table 4.7 it could be discovered that 240 persons representing 76.19% lives in tenement
accommodation, 50 persons representing 15.87% lives in flats while 25 persons representing
7.94% lives in commonly shared bungalows. This implies that most of the respondents lived in
tenement properties and as such have good knowledge on experiences in multi-tenanted
residential properties.

TABLE 4.8: RESPONSE ON HOW RENTS ARE PAID

Source: Researcher’s Filed survey 2023

Table 4.8 shows that out of 315 respondents, 15 persons representing 4.76% pay their rents in the
bank, 240 persons representing 76.19% pay to the managing firm while 60 persons representing
19.05% pay directly to the landlord. This shows that majority of the respondents pay their rents
and collect their receipts to/at the managing firm.

4.2 PRESENTATION AND ANALYSIS OF DATA ON RESEARCH QUESTION 1.

What are the conditions of multi-tenanted low-income residential properties? Question 9 of the
study questionnaire is relevant to the above research question.

TABLE 4.9: RESPONSE ON WHETHER THE RESPONDENT IS SATISFIED WITH THE


RENT PAID

Source: Researcher’s field survey 2023


In table 4.9 above 15 persons representing 4.76% are satisfied with the rent paid while 300
persons representing 95.24% are not satisfied with the rent paid. This implies that most of the
respondents are not satisfied with the rent they pay showing that something is wrong somewhere.

TABLE 4.11: RESPONSE ON WHETHER ANY FORM OF DISCREPANCY IS


EXPERIENCED IN THE PROPERTY OCCUPIED

Source: Researcher’s field survey 2008 Table 4.11 indicates that 310 persons representing
98.41% agreed that discrepancies are experienced in the properties while 5 persons representing
1.59% disagree with the above fact. The implication is that there are some discrepancies that
affect the management of multi-tenanted properties.

TABLE 4.12: RESPONSE ON WHO TAKES CARE OF REPAIRS

Source: Researcher’s field survey 2023

In table 4.12 it can be seen that 50 persons representing 15.87% agree that landlords carry out
repairs, 15 persons representing 4.76% agree that tenants carry out repairs while 250 persons
representing 79.37% agree that it is the managing firm that carries out the repairs. This shows
that most of the repairs are carried out by the managing firm.

Source: Researcher’s field survey 2008 From table 4.14 it could be seen that 290 respondents
representing 92.06% indicates that it takes a very long time for their complains to be attended to,
while 25 respondents representing 7.94% agreed that it takes a long time. The implication is that
their complains are not promptly attended to.

TABLE 4.15: RESPONSE ON THE AWARENESS / PAYMENT OF A SERVICE CHARGE


Source: Researcher’s field survey 2023

Table 4.15 above shows that 300 respondents representing 95.24% are aware of what a service
charge is while 15 respondents representing 4.76% are not aware. This shows that majority of the
respondents are fully aware of what service charge is and it should be paid to enhance the
management and maintenance of properties.

Source: Researcher’s field survey 2023

In table 4.16 it could be observed that 25 respondents representing 7.94% agreed that most of
these amenities are intermittently supplied. 290 respondents representing 92.06% agreed that
there is irregular supply of amenities. Further enquiry into the above question through oral
interview revealed that some facilities are not provided at all. This response shows that
management is not fully living up to their expectation.

4.3 PRESENTATION AND ANALYSIS OF DATA ON RESEARCH QUESTION

What are the problems encountered in the management of multi-tenanted low-income residential
properties? Questions 26 and 27 of the study questionnaire are relevant to the above research
question.

Common questions

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The high occupancy by civil/public servants (51.61%) in multi-tenanted properties indicates that even employment in public sectors does not necessarily provide financial security for higher-quality housing. This may reflect on socio-economic policies and conditions where civil servants, despite stable employment, still find themselves in low-income residential sectors.

The fact that 95.24% of respondents are not satisfied with the rent paid suggests significant dissatisfaction with the rental market conditions. This dissatisfaction may imply that the rent prices are perceived as higher than justified by the quality or condition of the properties, indicating a potential mismatch between market rent levels and tenant expectations or financial abilities.

Since 79.37% of respondents agree that the managing firm is responsible for repairs, this indicates a centralized management structure in multi-tenanted properties. This centralization suggests that property managers play a crucial role in maintaining the living standards and managing tenant satisfaction, making the reliability and efficiency of these firms pivotal to the overall functionality of the housing.

Discrepancies in property management, confirmed by 98.41% of respondents, likely create a disruption in maintaining consistent living conditions, leading to tenant frustration. These discrepancies may include inadequate response to maintenance requests or unequal distribution of amenities, affecting overall tenant satisfaction and trust in property management. Such issues are critical in multi-tenanted properties, where reliance on centralized management is high.

The delayed response to complaints, where 92.06% of respondents report it takes a long time for issues to be addressed, reflects poorly on the quality of management. Such inefficiency suggests a lack of adequate resources or organizational deficiencies that hinder prompt service delivery, which could exacerbate tenant dissatisfaction and maintenance issues.

The data showing irregular supply of amenities, as noted by 92.06% of respondents, underscores significant management challenges in providing consistent basic services. This irregularity suggests possible financial, logistical, or infrastructural insufficiencies within the managing firms, which negatively impact tenant satisfaction and the properties' appeal. Addressing these lapses is crucial for improving living conditions and tenant relations.

The distribution of educational qualifications among respondents, with 51.61% having attained secondary education and 22.94% holding a National Diploma/Diploma, suggests that most respondents have a sufficient educational background to comprehend and provide reliable answers to survey questions. This literacy level likely enhances the accuracy of the data collected as they can understand the nuances and context of the questionnaire.

Income level is a primary factor influencing accommodation choices, with 69.84% of respondents indicating it impacts their decision. This suggests that economic constraints drive most tenants towards multi-tenanted low-income property options, underscoring economic factors' dominance over other considerations such as family size, which influenced only 6.35% of the respondents.

The high percentage of respondents living in tenement properties (76.19%) implies that they likely face common challenges associated with such accommodation, such as shared facilities and potential overcrowding. This also indicates they have substantial experience with the conditions and management of multi-tenanted properties, as tenement housing is often indicative of lower-income residential settings where these issues are prevalent.

The 95.24% awareness among tenants regarding the service charge suggests that tenants are well-informed about their obligations for contributing to communal maintenance costs. This awareness is crucial in ensuring that tenants fulfill their financial responsibilities, which in turn supports the sustainable management and upkeep of multi-tenanted properties.

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