0% found this document useful (0 votes)
30 views6 pages

Organizational Resources Overview

The micro environment of a business encompasses its internal affairs, including vision, mission, goals, organisational culture, resources, management, leadership, structure, and business functions. It is fully controlled by the business and is essential for achieving its objectives and maintaining efficiency. Key components include human, physical, financial, and technological resources, as well as functions like management, marketing, and human resources.

Uploaded by

amsolutions03
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
30 views6 pages

Organizational Resources Overview

The micro environment of a business encompasses its internal affairs, including vision, mission, goals, organisational culture, resources, management, leadership, structure, and business functions. It is fully controlled by the business and is essential for achieving its objectives and maintaining efficiency. Key components include human, physical, financial, and technological resources, as well as functions like management, marketing, and human resources.

Uploaded by

amsolutions03
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

BUSINESS STUDIES

THE MICRO ENVIRONMENT


INTRODUCTION
All businesses, whether big or small, have their own internal environment.
This internal environment is known as the micro environment.

THE MEANING OF THE MICRO ENVIRONMENT


The micro environment of a business includes everything inside the
business. All the internal affairs of the business are managed by the
directors or the owners of the business. The business has full/complete
control over its micro environment.

THE COMPONENTS OF THE MICRO ENVIRONMENT


The components of the micro environment include the:

• vision, mission statement, goals and objectives


• organisational culture
• organisational resources
• management and leadership
• organisational structure
• eight business functions.

VISION, MISSION STATEMENT, GOALS AND


OBJECTIVES
The vision of a business describes its long-term goal, that is, where the
business sees itself in the future.

The mission statement describes what the business provides or produces,


and why the business exists. It explains clearly the aims and values of the
business.

Goals are the long-term plans that the business wants to accomplish. They
serve as guidelines to help businesses achieve what they set out to do

Objectives describe how goals will be achieved. They are the short-term
steps that will guide the business owner on how their set goals can be
accomplished/achieved.

PAGE 1
THE PURPOSE OF ORGANISATIONAL CULTURE
Organisational culture refers to how things are done in the business, for
example, how the employees communicate among themselves, their dress
code and their administration policy, Organisational culture also includes
the values, beliefs, norms and standards that are shared among the
employees and management

• The purpose of the organisational culture is to define the business’


internal and external identity as well as its core values.
• A strong business culture has the power to turn employees into
ambassadors of the business.
• It helps businesses to retain its employees and clients.
• It breaks down boundaries between teams, guides decision-making, and
improves productivity.

ORGANISATIONAL RESOURCES
The resources of a business can be classified into FOUR main groups

• Human resources are a set of people who make up the workforce of


the business.
• Physical resources are tangible items that are used in the operation of
the business
• Financial resources refer to the capital that the business owns or has
borrowed from a financial institute. It includes all the funds that are
available to the business
• Technological resources are intangible resources such as software
licences and patents, that can help improve performance of an
organisation.

MANAGEMENT AND LEADERSHIP

MANAGEMENT
The management of a business is the process whereby an individual or
individuals guide and direct the organisation to achieve its goals and
objectives. Good managers are able to plan properly, organise, lead, and
control all the resources in the business.

PAGE 2
LEADERSHIP
Leadership is the ability of an individual to inspire, influence or motivate
their subordinates to achieve the goals and objectives of the business.

THE PURPOSE OF THE ORGANISATIONAL


STRUCTURE
The organisational structure shows the different departments in the
organisation and how they are organised. The organisational structure is
also known as an organogram. An organogram shows the level of authority,
responsibility and tasks of the various departments in the business. An
organogram shows the hierarchical structure of the business.

THE PURPOSE OF THE ORGANISATIONAL STRUCTURE


INCLUDES:
• Helping to ensure the smooth and efficient functioning of the business
• Ensuring that work happens with precise co-ordination and minimum
wastage of resources.
• Helping the business to work towards its goals.
• Show the connections between various positions and tasks in the
business.
• It describes the coordination between various departments in the
business.

THE EIGHT BUSINESS FUNCTIONS


The eight business functions are all important components of a business. In
large businesses these functions may operate as separate departments but
in smaller businesses some of these functions may be combined. Some
businesses may not have all of the functions – it will depend on the nature
and the size of the business.

THE EIGHT BUSINESS FUNCTIONS ARE:


• general management
• purchasing
• production
• marketing
• public relations
• human resources

PAGE 3
• administration
• Financial

GENERAL MANAGEMENT
The general management in a business coordinates the other business
functions to achieve the goals and objectives of the business. The general
management function plans, organises, leads and controls resources in the
business.

PURCHASING FUNCTION
The purchasing function is responsible for buying all the resources that the
business needs in order to produce its goods and services.

PRODUCTION FUNCTION
The production function is responsible for changing/processing raw
materials into finished or semi-finished products. It ensures that the
business creates quality products to meet the demands of the target market.

MARKETING FUNCTION
The marketing function undertakes market research to determine the real
needs of the target market. It is also responsible for the
advertising/promotion of goods and services to customers.

PUBLIC RELATIONS
The public relations function is responsible for creating a good public image
for the business. It ensures that there is proper communication between the
business and all its stakeholders.

HUMAN RESOURCES FUNCTION


The human resources function is responsible for attracting new employees
into the business. It also has to manage all the people in the business by
providing education and training for their employees.

PAGE 4
ADMINISTRATION FUNCTION
The administration function is responsible for collecting, processing and
storing all the data and information required by the business. The
administration function has to be up to date with the latest information
technology.

FINANCIAL FUNCTION
The financial function is responsible for determining all the financial needs
of the business. It ensures that the business’s funds are used efficiently. It
manages all the funds and financial assets of the business.

PAGE 5

Common questions

Powered by AI

The distinction between management and leadership significantly impacts a business's ability to achieve its goals. Management focuses on planning, organizing, directing, and controlling resources to achieve organizational objectives. It involves systematic processes and structures. Leadership, on the other hand, is about inspiring and motivating employees. While management ensures efficiency and consistency, leadership drives innovation and adaptability. A balance of both management control and leadership influence is crucial for responding to challenges and seizing opportunities effectively .

The administration function supports other business functions by managing data collection, processing, and storage, ensuring that reliable information is available for decision-making. It acts as a central hub for internal communication and operational oversight. Staying updated with the latest technology is essential to enhance data handling capabilities and maintain security. This technological edge ensures efficient workflow, minimizes errors, and supports the dynamic needs of other business functions, contributing to better overall business performance .

The financial function plays a pivotal role in managing a business's resources by determining financial needs, allocating funds efficiently, and managing financial assets. It ensures that resources are used optimally to support other business functions and strategic projects. The financial function's analysis of financial data enables informed decision-making, affecting budgeting, investment, and growth strategies. It provides insights into financial health, risks, and opportunities, thereby influencing the long-term strategic direction of the business .

Technological resources impact the performance of an organization by enhancing efficiency, productivity, and innovation. These resources include software licenses and patents, which are tools that do not have physical form but provide substantial value. They are considered intangible because they do not manifest as physical assets, yet they enable the company to operate more effectively, streamline processes, and gain competitive advantages. Their utilization is key in adapting to technological advancements and maintaining operational relevance .

Organizational structure contributes to the efficient use of company resources by providing a clear hierarchy and delineating roles and responsibilities across departments. This clarity minimizes confusion, reduces resource wastage, and enhances precision and coordination in executing tasks. The structure facilitates smooth communication, defines authority, and ensures accountability, which collectively lead to more strategic resource allocation and utilization. By aligning departmental tasks with business goals, the structure supports resource optimization .

The eight business functions—general management, purchasing, production, marketing, public relations, human resources, administration, and finance—are integral because they cover all critical aspects of business operations. These functions ensure that the business meets market demands effectively while maintaining internal efficiency. In smaller businesses, these functions might be combined due to limited resources, which requires a flexible organizational approach. Employees may handle multiple roles, necessitating efficient multitasking and integration of functions to ensure overall business performance .

Organizational culture defines the internal and external identity of a business by establishing shared values, beliefs, norms, and standards among employees and management. This cohesive cultural framework helps to create a unified image of the business that is perceivable both internally by employees and externally by clients and partners. A strong culture can enhance employee engagement, serve as a branding tool, and improve relationships with clients. It also guides decision-making and improves overall productivity by breaking down boundaries between teams .

The purchasing function contributes to the production function by sourcing and acquiring the necessary raw materials and resources required for manufacturing. This relationship directly affects the quality of products, as the quality of inputs determines the quality of outputs. Effective purchasing ensures that high-quality materials are procured at reasonable costs, sustaining production efficiency and maintaining the standard of finished goods. A misalignment or inefficiencies in purchasing could result in downgraded product quality, supply delays, or increased costs .

The mission statement plays a crucial role in guiding business objectives and goals by articulating the purpose of the business and its core values. It defines what the business provides and why it exists, setting a foundation for the business's long-term vision and strategic planning. By serving as a reference point, the mission statement ensures that the business objectives align with its overall purpose and values, facilitating cohesive planning and execution .

A strong organizational culture positively impacts employee retention and client relationships by creating an environment in which employees feel connected to the company's values and vision. This alignment fosters loyalty and enthusiasm, making employees more likely to stay. It also helps employees become ambassadors of the brand, which can enhance the company's reputation and nurture long-term client relationships. Conversely, a weak organizational culture can lead to high turnover, decreased morale, unclear communication, and potentially damage client trust due to inconsistencies in service or representation .

You might also like