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Rapport Maintenance in Psychiatric Care

The document details a process recording of a nurse's interaction with a patient diagnosed with schizophrenia, focusing on rapport maintenance. The nurse employed various therapeutic techniques such as offering self, empathy, and silence to build trust and encourage communication. The patient, initially withdrawn, showed signs of developing rapport by allowing the nurse's presence and expressing feelings of being misunderstood.

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Aliya Hussain
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9 views4 pages

Rapport Maintenance in Psychiatric Care

The document details a process recording of a nurse's interaction with a patient diagnosed with schizophrenia, focusing on rapport maintenance. The nurse employed various therapeutic techniques such as offering self, empathy, and silence to build trust and encourage communication. The patient, initially withdrawn, showed signs of developing rapport by allowing the nurse's presence and expressing feelings of being misunderstood.

Uploaded by

Aliya Hussain
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

CLINICAL SPECIALITY

ASSIGNMENT

Process Recording
On
Rapport Maintenance

SUBMITTED TO :

SUBMITTED BY:

Identification Data:
Name of the Student Nurse: Alia Hussain
Name of the Client: Mr. X

Age/Gender: 28 years / Male

Diagnosis: Schizophrenia

Ward: Psychiatric Ward

Date & Time of Interaction: 25 June 2025, 10:30 AM

Duration of Interaction: 15 minutes

Setting: Bedside (Semi-private room)

Topic: Rapport Maintenance

Process Recording Table


Participant Verbatim (Verbal & Therapeutic Technique
Non-verbal Used
Communication)
Nurse Good morning, Mr. Offering self
AYUSH. How are you
feeling today?
(Smiling)
Patient Hmm... I am okay, I Non-verbal observation
guess. (Low voice,
avoiding eye contact)
Nurse I’m here to spend some Offering self &
time with you, if that’s Acceptance
alright.
Patient Okay… you can sit. Non-verbal: Trust-
(Allows presence) building
Nurse Is there anything you’d Broad opening
like to talk about
today?
Patient I don’t feel like talking Acceptance
much.,Still Say What
U Wan t To Say
Nurse That’s okay. We can Silence & Offering self
just sit together for a
while.
(5 min silence) Nurse maintains calm Using silence
posture, patient starts therapeutically
glancing around room
Nurse I’m here whenever you Reassurance without
feel like talking. pressure
Patient Sometimes I feel like Initiation of sharing
people don’t
understand me.
Nurse That must be really Empathy &
hard for you. I want to Encouraging
understand you better. expression
Patient Maybe later. Openness
Nurse Sure. We’ll talk when Supportive approach
you're ready. I’ll come
again tomorrow.
Summary/Interpretation:
Patient was initially withdrawn, avoided eye contact and showed hesitancy.
Nurse used silence, empathy, and offering self to maintain presence and
trust. Eventually, patient responded minimally but positively, showing
developing rapport.

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