RFP for Arcadia Library Security Services
RFP for Arcadia Library Security Services
FOR
SECURITY GUARD SERVICES
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CITY OF ARCADIA
REQUEST FOR PROPOSAL
LIBRARY SECURITY GUARD SERVICES
GENERAL INFORMATION
OBJECTIVE:
The City of Arcadia Department of Library and Museum Services is requesting proposals from qualified and
interested companies for the provision of unarmed security guard services at the Arcadia Public Library for a
total of approximately 3,100 hours per year as outlined below. Services should begin on July 1, 2023, and
continue for a period of three (3) years until June 30, 2026, with an option to renew on a year-by-year basis
for a maximum of three (3) one (1) year renewals.
BACKGROUND:
Nestled in the foothills of the San Gabriel Mountains, Arcadia is an 11.38 square mile community with a
population of just over 56,000. Founded in 1913, the Arcadia Public Library currently operates a single 48,000
square foot facility at 20 W. Duarte Road in Arcadia, California. Over 500,000 patrons visit the library each
year. The building is located across from Arcadia High School and walking distance from two middle schools.
In addition, the Library offers programs for children, teens, and adults throughout the day and evenings.
The selected proposer must provide the following services, but not be limited to:
1. Vendor shall provide non-sworn, unarmed, uniformed security guard services for the City of Arcadia
at the Arcadia Public Library for a total of 3, 100 hours per year as described in “Schedule of Services”
below.
2. Vendor shall provide and supervise security guards who have passed pre-employment drug-
screening and background checks; and who have the mental and physical qualifications, experience
and training needed to successfully perform their assigned duties. The vendor is responsible for
ensuring that security guards have a clear understanding of performance standards, as well as both
required and prohibited activities.
3. The Security Guard's main responsibility will be to maintain a quiet and orderly atmosphere for all
library patrons.
4. Security Guard(s) shall not be permitted to carry a weapon of any type.
5. Security Guard must be of a temperament to work and communicate with adults, teens, and children
of all ages and be capable of controlling a crowd in all circumstances.
6. Security Guards will be required to use a two-way radio while on duty.
7. Security Guard shall be dressed in uniform with appropriate emblems and/or badges identifying
his/her occupation and company.
8. Services shall begin on July 1, 2023, and continue for a period of three (3) years until June 30, 2026,
with an option to renew on a year-by-year basis for a maximum of three (3) one (1) year renewals as
mutually agreed upon. In the event the Vendor does not wish to renew this agreement, Vendor must
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provide at least thirty (30) days written notice to the City of Arcadia prior to June 30 of any year this
agreement is in effect.
9. The Vendor shall provide guard services without interruptions. Whenever possible, the same guard(s)
shall provide the services daily. In the case of interruptions in service, including, but not limited to,
absenteeism, the Vendor must provide a replacement in a reasonable amount of time that will cover
agreed-upon Library hours. Additionally, the Vendor must notify the Library immediately upon
receiving a tardy notice from the scheduled guard(s).
10. The Security Guard will check-in and check-out with Library staff, logging the arrival and departure
time on a daily basis.
11. The Security Guard’s break times shall be agreed upon by the Security Guard and Library personnel,
and the Security Guard will be responsible for communicating when a break starts and ends.
12. The City of Arcadia will not be responsible for any insurance for any Security Guard provided. The
City of Arcadia will not be liable for injuries sustained by and Security Guard provided by Vendor
while on duty on City of Arcadia property.
PERFORMANCE AND REPORTING REQUIREMENTS:
Selected Proposer agrees to continue to perform all services and meet all requirements described in the
Professional Services Agreement including, but not limited to, Work to be Performed, during the Initial Term
and any subsequent Option Terms thereafter. Proposer will be required to fill out a daily log of start and end
times as well as submit quarterly reports describing work performed, work status, work progress, difficulties
encountered, remedial actions taken, and performance complaints and violations reported within thirty (30)
business days following the last business day of the end of each calendar quarter. Performance complaints
and violations include, but are not limited to, the following:
i. No-show rate/No backfill
ii. Missed guard shifts
iii. Customers’, patrons’, and City of Arcadia and the Arcadia Public Library and its on-site liaison
personnel complaints
iv. Violations of policies, procedures, and performance requirements
v. Violations of uniform dress, appearance standards, and proper identification.
If selected Proposer fails to maintain a satisfactory Performance Threshold of a least 95% during any calendar
quarter and the Proposer does not correct said violations in a reasonable time as set forth in the Professional
Services Agreement, the City of Arcadia and the Arcadia Public Library will be entitled to liquidated damages in
addition to any other rights or remedies that the City of Arcadia and the Arcadia Public Library may have under
the Professional Services Agreement, including termination for cause.
Background checks: Selected Proposer will conduct personal background checks on all personnel before they
are assigned work under the Professional Services Agreement. Background checks must include fingerprinting.
The City of Arcadia and the Arcadia Public Library reserve the right to review all background checks and to
conduct security clearances on all personnel assigned. The City of Arcadia and the Arcadia Public Library may
verify each license and obtain a complaint history of the successful Proposer from the Department of
Consumer Affairs, Bureau of Collection, and Investigative Services.
License and Permits: Selected Proposers and Proposers’ agents and employees shall possess all licenses,
registrations, and permits required by the California Department of Consumer Affairs, Bureau of Collection
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and Investigative Services. Such licenses and permits are to be presented to the City of Arcadia and the
Arcadia Public Library on demand and include Private Patrol Operator’s License, and Guard Registration Card.
Insurance and Bond Requirements: Selected Proposer will be required to provide proof of insurance coverage
for Commercial General Liability, Workers Compensation, Public Liability, and Employer’s Liability pursuant to
the insurance requirements and policy limits specified in the Professional Services Agreement. Insurance
requirements may be increased or adjusted as determined by the work to be performed and at the sole
discretion of the City of Arcadia and the Arcadia Public Library. In addition, selected Proposer’s personnel must
be covered under the employee fidelity bond with a limit of at least $1,000,000.00.
Subcontracting: Selected Proposer shall not subcontract services provided under the Professional Services
Agreement unless the City of Arcadia and the Arcadia Public Library agrees to subcontracting in writing and
executed in the same manner as the Professional Services Agreement.
The City of Arcadia and the Arcadia Public Library reserve the right to reject any and all proposals, in whole or
in part, as well as the right to issue similar requests for proposals in the future. This RFP is in no way an
agreement, obligation, or contract and in no way is the City of Arcadia and the Arcadia Public Library
responsible for the cost of preparation or any expenses incurred in responding to this RFP. One copy of the
submitted proposal will be retained for official files and becomes a public record.
SCHEDULE OF SERVICES:
Consultant shall provide unarmed security guard services as follows:
Regular Hours
Monday – Thursday 10 a.m. – 9 p.m.
Friday 10 a.m. – 6 p.m.
Saturday 10 a.m. – 6 p.m.
Library holidays and closures are detailed in Exhibit D of the sample Professional Services Agreement.
TERM OF CONTRACT:
The Vendor will provide a total of approximately 3,100 hours per year of security services. Services should
begin on July 1, 2023, and continue for a period of three (3) years until June 30, 2026, with an option to renew
on a year-by-year basis for a maximum of three (3) one (1) year renewals.
CITY’S RESPONSIBILITIES:
The City and Arcadia Public Library will provide site-specific training and guidance to the contractor as needed,
as well as provide notice of holidays, dates the Library will be closed, or any changes to Library hours.
Timesheets: Proposer will be required to submit timesheets noting each day worked from each unarmed
security guard. Timesheets will be submitted with an invoice monthly and are subject to approval by the on-
site liaison. Coverage for an absent unarmed security guard must be at the originally posted unarmed security
guard’s billing rate. The City of Arcadia and the Arcadia Public Library will not be charged for overtime costs if
the selected Proposer’s relief unarmed security guard is late for any reason and the current unarmed security
guard’s shift is extended past eight (8) hours or a 40-hour given week. Selected Proposer shall absorb such
overtime costs.
DRAFT AGREEMENT:
Selected proposer will be required to have an authorized representative of their firm sign the Professional
Services Agreement containing the terms and conditions. Attached is a sample copy of a Professional Services
Agreement that must be executed upon award of this agreement. This is just a sample and is subject to
change pursuant to review by the City Attorney. No other agreements will be executed in conjunction with
this agreement and the City of Arcadia’s purchase order. The initial term of the Professional Services
Agreement will be three-years (3) with up to three (3) one-year (1) options to extend at the sole discretion of
the City of Arcadia and the Arcadia Public Library. Proposers are to thoroughly review the Professional
Services Agreement in its entirety prior to submitting a proposal.
The City of Arcadia and the Arcadia Public Library reserves the right to modify or update the Professional
Services Agreement in the interest of the City of Arcadia and the Arcadia Public Library, in whole or in part at
any time up to and through negotiation of the Professional Services Agreement with selected Proposers. By
submitting to this RFP, Proposers acknowledge that (a) the Proposer will provide the services required in the
Professional Services Agreement and (b) it has no objection to the Professional Services Agreement.
The City of Arcadia and the Arcadia Public Library reserve the right to terminate an award with a selected
Proposer if a satisfactory contractual agreement has not been signed within 30 calendar days of a contract
draft with that selected Proposer.
QUESTIONS:
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Questions about this request for proposal are to be submitted in writing no later than May 2, 2023, to:
Patricia Smith
Library Services Manager
Arcadia Public Library
20 W. Duarte Road
Arcadia, CA 91006
Questions regarding submitting your proposal can be referred to Vanina Rynkiewicz, Purchasing Officer at (626)
574-5462.
PROPOSAL FORMAT:
Each proposer shall submit a response that includes, but is not limited to, the following:
1. Qualifications of the firm, including form of ownership, number of years in business under current
name, any previous company names, and years of business as such, described the length and nature
of any experience in providing Security Guard Services, year and state of incorporation (if
incorporated), and state if the proposer is presently negotiating a sale, acquisition, or merger that
would alter its existing structure.
2. The firm’s approach to the Scope of Services.
3. Name, number, and experience of all persons who will be responsible for the City of Arcadia Library
contract.
4. References of three (3) clients your firm has provided with Security Guard Services which are similar in
size and scope of services you are proposing herein. These references must include the
company/agency name, address, contact person name and phone number, size of company, and the
type of services you are currently providing.
5. Identify and qualify all associated subcontractors employed by the firm in support of this contract.
6. Proposals are to be submitted in a separate envelope from the costs clearly marked with “Proposal for (title of
project)” and “Due: (date & time).” Cost proposals are to be in a separate envelope clearly marked “Costs for
(title of project)”.
7. Cost proposals must include all costs to City for Security Guard Services, including hourly charge for
work performed plus any other associated costs (if any).
It shall be the sole responsibility of the Proposer to read and understand all terms, conditions, scope of services,
responsibility of proposer and responsibility of the City contained within this Request for Proposal.
SUBMISSION OF PROPOSAL:
Three (3) complete copies of the bid proposal and related information must be delivered in person or mailed in
a sealed envelope clearly marked “Proposal for Library Security Guard Services” and be received on or before
11:00 a.m. on May 16, 2023, at the following location:
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Office of the City Clerk
City of Arcadia
“Proposal for Security Guard Services”
240 W. Huntington Dr.
PO Box 60021
Arcadia, CA 91066-6021
LATE PROPOSALS:
The City of Arcadia accepts no responsibility for any proposal not delivered by the date and time specified,
including any that are not delivered directly to the address above. It is the sole responsibility of the proposer
to ensure their proposal is delivered to the address above by the date and time specified. All proposals
submitted will become the property of the City of Arcadia and the City will retain them for a period of time as
outlined in accordance with the City’s Records Retention Policy. Late or faxed proposals will not be accepted.
No exceptions.
EVALUATION OF PROPOSALS:
Proposals will be evaluated using the following criteria:
The City may require proposers to participate in additional rounds of more refined submittals before the
ultimate selection of a proposer is made. These additional rounds of more refined submittals may encompass
revisions of the submittal criteria in response to the nature of scope of the initial proposals received.
All proposers who submit a response to this RFP hereby agrees to waive all rights to protest or seek any legal
remedies whatsoever regarding any aspect of this RFP. The City’s intent is to choose only one proposer based
on the company that is most qualified and best fits the City’s needs.
TERMINATION OF AGREEMENT:
The City of Arcadia may terminate this agreement, with or without cause, at any time after giving thirty (30)
days written notice to the proposer.
CALENDAR OF EVENTS:
The following is a timeline for solicitation, evaluation, and award of this RFP. These dates are subject to
change to meet the needs of the City schedule and if it is found that alterations are required, Proposers will be
notified in writing.
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ACTION DATES
RFP ISSUED April 18, 2023
DEADLINE TO SUBMIT QUESTIONS May 2, 2023
PROPOSAL SUBMISSION DEADLINE May 16, 2023
POSSIBLE INTERVIEWS Week of May 16, 2023
FINAL SELECTION (TENTATIVE) Week of May 23, 2023
PSA SIGNED BY CONSULTANT June 1, 2023
SERVICE START July 1, 2023 (approximately)
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PROFESSIONAL SERVICES AGREEMENT SAMPLE
CITY OF ARCADIA
PROFESSIONAL SERVICES AGREEMENT REGARDING
[NAME OF PROJECT]
RECITALS
____________________________________________________________________________
(hereinafter referred to as “the Project”).
B. Consultant is duly licensed and has the necessary qualifications to provide such
services.
C. The Parties desire by this Agreement to establish the terms for City to retain
Consultant to provide the services described herein.
AGREEMENT NOW,
1. Services.
Consultant shall provide the City with the services described in the Scope of Services
attached hereto as Exhibit “A.” [Alternatively, Scope of Services can be included here and
all subsequent exhibits renumbered accordingly.]
2. Compensation.
a. Subject to paragraph 2(b) below, the City shall pay for such services in
accordance with the Schedule of Charges set forth in Exhibit “B.” [Alternatively, Schedule of
Charges may be included here and all subsequent exhibits renumbered accordingly.]
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b. In no event shall the total amount paid for services rendered by
Consultant
under this Agreement exceed the sum of $ [Insert amount of compensation]. This
amount is to cover all printing and related costs, and the City will not pay any additional fees for
printing expenses. Periodic payments shall be made within 30 days of receipt of an invoice which
includes a detailed description of the work performed. Payments to Consultant for work performed
will be made on a monthly billing basis.
3. Additional Work.
If changes in the work seem merited by Consultant or the City, and informal consultations
with the other party indicate that a change is warranted, it shall be processed in the following
manner: a letter outlining the changes shall be forwarded to the City by Consultant with a
statement of estimated changes in fee or time schedule. An amendment to this Agreement shall
be prepared by the City and executed by both Parties before performance of such services, or the
City will not be required to pay for the changes in the scope of work. Such amendment shall not
render ineffective or invalidate unaffected portions of this Agreement.
4. Maintenance of Records.
Books, documents, papers, accounting records, and other evidence pertaining to costs
incurred shall be maintained by Consultant and made available at all reasonable times during the
contract period and for four (4) years from the date of final payment under the contract for
inspection by City.
[If engaging the Consultant for a particular term, use the following provision]
The term of this Agreement shall be from [Insert start date] to [Insert end date], unless
earlier terminated as provided herein. The Parties may, by mutual, written consent, extend the
term of this Agreement if necessary to complete the Project. Consultant shall perform its services
in a prompt and timely manner within the term of this Agreement and shall commence
performance upon receipt of written notice from the City to proceed (“Notice to Proceed”). [If the
City has specific milestones or timelines for performance, please input those requirements
in the “Activity Schedule” attached as Exhibit C, otherwise delete Exhibit C.] The Notice to
Proceed shall set forth the date of commencement of work.
[If engaging the Consultant to perform a discrete task with a specified deadline,
use the following provision]
Consultant shall perform its services in a prompt and timely manner and shall commence
performance upon receipt of written notice from the City to proceed (“Notice to Proceed”).
Consultant shall complete the services required hereunder within [Insert number of calendar
days for performance of the services – if more detail is required attach “Activity Schedule”
as Exhibit C, otherwise delete Exhibit C.] The Notice to Proceed shall set forth the date of
commencement of work.
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6. Delays in Performance.
a. Neither City nor Consultant shall be considered in default of this Agreement for
delays in performance caused by circumstances beyond the reasonable control of the
nonperforming party. For purposes of this Agreement, such circumstances include but are not
limited to, abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and other
civil disturbances; strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or
judicial restraint.
a. Consultant shall comply with all applicable laws, ordinances, codes and
regulations of the federal, state and local government, including Cal/OSHA requirements.
8. Standard of Care
Consultant shall not assign, sublet, or transfer this Agreement or any rights under or
interest in this Agreement without the written consent of the City, which may be withheld for any
reason. Any attempt to so assign or so transfer without such consent shall be void and without
legal effect and shall constitute grounds for termination. Subcontracts, if any, shall contain a
provision making them subject to all provisions stipulated in this Agreement. Nothing contained
herein shall prevent Consultant from employing independent associates, and subconsultants as
Consultant may deem appropriate to assist in the performance of services hereunder.
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11. Insurance. Consultant shall not commence work for the City until it has provided
evidence satisfactory to the City it has secured all insurance required under this section. In
addition, Consultant shall not allow any subcontractor to commence work on any subcontract
until it has secured all insurance required under this section.
(v)
The policy shall give City, its officials, officers, employees, agents
and City designated volunteers additional insured status using ISO endorsement forms CG 20 10
10 01 and 20 37 10 01, or endorsements providing the exact same coverage.
b. Automobile Liability
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At all times during the performance of the work under this Agreement the Consultant shall
maintain professional liability or Errors and Omissions insurance appropriate to its profession, in
a form and with insurance companies acceptable to the City and in an amount indicated herein.
This insurance shall be endorsed to include contractual liability applicable to this Agreement and
shall be written on a policy form coverage specifically designed to protect against acts, errors or
omissions of the Consultant. “Covered Professional Services” as designated in the policy must
specifically include work performed under this Agreement. The policy must “pay on behalf of” the
insured and must include a provision establishing the insurer's duty to defend.
Automobile Liability $1,000,000 per occurrence for bodily injury and property damage
f. Evidence Required
Prior to execution of the Agreement, the Consultant shall file with the City evidence
of insurance from an insurer or insurers certifying to the coverage of all insurance required herein.
Such evidence shall include original copies of the ISO CG 00 01 (or insurer’s equivalent) signed
by the insurer’s representative and Certificate of Insurance (Acord Form 25-S or equivalent),
together with required endorsements. All evidence of insurance shall be signed by a properly
authorized officer, agent, or qualified representative of the insurer and shall certify the names of
the insured, any additional insureds, where appropriate, the type and amount of the insurance,
the location and operations to which the insurance applies, and the expiration date of such
insurance.
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g. Policy Provisions Required
h. Qualifying Insurers
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(1) Each such policy shall be from a company or companies
with a current A.M. Best's rating of no less than A:VII and admitted to transact in the
business of insurance in the State of California, or otherwise allowed to place insurance
through surplus line brokers under applicable provisions of the California Insurance Code
or any federal law.
12. Indemnification.
By executing this Agreement, Consultant verifies that it fully complies with all requirements and
restrictions of state and federal law respecting the employment of undocumented aliens, including,
but not limited to, the Immigration Reform and Control Act of 1986, as may be amended from time
to time, and shall require all subconsultants and sub-subconsultants to comply with the same.
[Delete the following provision and renumber all further provisions, if not applicable.] 15.
City Material Requirements.
Consultant is hereby made aware of the City’s requirements regarding materials, as set forth in
[Insert the name of the document that contains the City’s standard material requirements],
which are deemed to be a part of this Agreement.
This Agreement shall be interpreted in accordance with the laws of the State of California.
If any action is brought to interpret or enforce any term of this Agreement, the action shall be
brought in a state or federal court situated in the County of Los Angeles, State of California.
17 Termination or Abandonment
a. City has the right to terminate or abandon any portion or all of the work
under this Agreement by giving ten (10) calendar days written notice to Consultant. In such event,
City shall be immediately given title and possession to all original field notes, drawings and
specifications, written reports and other documents produced or developed for that portion of the
work completed and/or being abandoned. City shall pay Consultant the reasonable value of
services rendered for any portion of the work completed prior to termination. If said termination
occurs prior to completion of any task for the Project for which a payment request has not been
received, the charge for services performed during such task shall be the reasonable value of
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such services, based on an amount mutually agreed to by City and Consultant of the portion of
such task completed but not paid prior to said termination. City shall not be liable for any costs
other than the charges or portions thereof which are specified herein. Consultant shall not be
entitled to payment for unperformed services, and shall not be entitled to damages or
compensation for termination of work.
19. Organization
This Agreement is limited to and includes only the work included in the Project described
above.
21. Notice
Any notice or instrument required to be given or delivered by this Agreement may be given
or delivered by depositing the same in any United States Post Office, certified mail, return receipt
requested, postage prepaid, addressed to:
CITY: CONSULTANT:
City of Arcadia [***INSERT NAME, ADDRESS & CONTACT
PERSON***]
240 West Huntington Drive
Arcadia, CA 91066
Attn: [***INSERT NAME & DEPARTMENT***]
Consultant represents that it is an equal opportunity employer and that it shall not
discriminate against any employee or applicant for employment because of race, religion, color,
national origin, ancestry, sex, age or other interests protected by the State or Federal
Constitutions. Such non-discrimination shall include, but not be limited to, all activities related to
initial employment, upgrading, demotion, transfer, recruitment or recruitment advertising, layoff or
termination.
This Agreement, with its exhibits, represents the entire understanding of City and
Consultant as to those matters contained herein, and supersedes and cancels any prior or
contemporaneous oral or written understanding, promises or representations with respect to those
matters covered hereunder. Each party acknowledges that no representations, inducements,
promises or agreements have been made by any person which are not incorporated herein, and
that any other agreements shall be void. This Agreement may not be modified or altered except
in writing signed by both Parties hereto. This is an integrated Agreement.
25. Severability
The unenforceability, invalidity or illegality of any provision(s) of this Agreement shall not
render the provisions unenforceable, invalid or illegal.
This Agreement shall be binding upon and shall inure to the benefit of the successors in
interest, executors, administrators and assigns of each party to this Agreement. However,
Consultant shall not assign or transfer by operation of law or otherwise any or all of its rights,
burdens, duties or obligations without the prior written consent of City. Any attempted assignment
without such consent shall be invalid and void.
27. Non-Waiver
None of the provisions of this Agreement shall be considered waived by either party,
unless such waiver is specifically specified in writing.
Time is of the essence for each and every provision of this Agreement.
City reserves its right to employ other consultants, including engineers, in connection with
this Project or other projects.
When funding for the services is provided, in whole or in part, by an agency of the federal
government, Consultant shall also fully and adequately comply with the provisions included in
Exhibit “D” (Federal Requirements) attached hereto and incorporated herein by reference
(“Federal Requirements”). With respect to any conflict between such Federal Requirements and
the terms of this Agreement and/or the provisions of state law, the more stringent requirement
shall control.
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SIGNATURE PAGE FOR PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF ARCADIA
IN WITNESS WHEREOF, the Parties have executed this Agreement as of the date first
written above.
By: By:
Dominic Lazzaretto Signature
City Manager
Its: Date:
Date:
City Clerk
Signature
By: Its:
Stephen P. Deitsch
City Attorney
Printed Name
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EXHIBIT A
Scope of Services
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EXHIBIT B
Schedule of Charges/Payments
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EXHIBIT C
Activity Schedule
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EXHIBIT D
Federal Requirements
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