Management Accounting II: Budgeting Guide
Management Accounting II: Budgeting Guide
CONTENTS
1. INTRODUCTION ...................................................................................................................... 2
2. LEARNING OBJECTIVES .......................................................................................................... 2
[Link] COMPETENCY AND DEFINITIONS ............................................................................... 5
4. PRE-READING INFORMATION ............................................................................................... 9
[Link] LECTURE NOTES ...................................................................................... 9
[Link] EXAMPLES ............................................................................................................ 15
[Link] OF THE WEEK.......................................................................................... 21
8. TUTORIALS ......................................................................................................................... .22
This module covers the control function and budgeting which forms part of the
organisation framework for planning and control. Budgeting is primarily a tool for planning
and strategic purposes. This builds on your knowledge of budgeting from Management
Accounting 1 and as such it is expected that students are comfortable with the concepts
covered in Management Accounting 1. The control function is extremely important as it
covers the entire planning and control pillar in management accounting. We will use the
control function in Budgeting as well as further sections such as Standard costing, transfer
pricing and performance evaluation.
LEARNING OBJECTIVES
Budgeting:
Strategy The courses of action that must be taken to achieve an organization's overall
objectives.
Unit Specific, measurable statements, often expressed in financial terms, of what
objectives individual units within an organization wish to achieve.
Vision A statement that clarifies the beliefs and governing principles of an
statement organization, what it wants to be in the future or how it wants the world in
which it operates to be.
Bottom-up budget Allowing individuals to participate in the setting of budgets and targets.
setting
Continuous An approach to budgeting in which the annual budget is broken down into
budgeting months for the first three months and into quarters for the rest of the year,
with a new quarter being added as each quarter ends, also known as rolling
budgeting.
Control The process of ensuring that a firm's activities conform to its plan and that its
objectives are achieved.
Controllability The principle that it is appropriate to charge to an area of responsibility only
principle those costs that are significantly influenced by the manager of that
responsibility centre.
Controls Measurement and information used to help determine what control action
needs to be taken.
Discretionary
Cost centres where output cannot be measured in quantitative terms and
expense centres
there are no clearly observable relationships between inputs and outputs.
Expense centres
Responsibility centres whose managers are normally accountable for only
those costs that are under their control, also known as cost centres.
Flexible budgets Budgets in which the uncontrollable volume effects on cost behaviour are
removed from the manager's performance reports.
Goal congruence The situation that exists when controls motivate employees to behave in a way
that is in tune with the organization's goals.
Historical targets Targets derived directly from the results of previous periods.
Investment Responsibility centres whose managers are responsible for both sales
centres revenues and costs and also have responsibility and authority to make capital
investment decisions.
Managerial The extent to which each manager perceives his or her work-related activities
interdependency to require the joint or cooperative effort of other managers within the
organization.
Negotiated targets
Targets based on negotiations between superiors and subordinates.
Participation The extent that individuals are able to influence the figures that are
incorporated in their budgets or targets.
Profit centre A division or part of an organization in which the manager does not control the
investment and is responsible only for the profits obtained from operating the
assets assigned by corporate headquarters.
Strategic control Control that focuses outside the organization, looking at how a firm can
compete with other firms in the same industry.
Top-down budget Imposing budgets and targets from above, without the participation of the
setting individuals involved.
Variance The difference between the actual cost and the standard cost.
Variance analysis The analysis of factors that cause the actual results to differ from
predetermined budgeted targets.
PLANNING
Timeframe
The budget is a short-term plan. It must be consistent with, and support, the long-term
plan and strategic goals of the organisation. Short term and long-term goals can be in
conflict with one another. The organisation’s long-term goals are expressed in the
organisation’s mission and vision statements.
Uncertainty
Budgets are based on uncertain forecasts, and actual circumstances may differ from
those circumstances the budget was prepared under. The question often raised is:
Should the budget be revised for changed circumstances? The answer would depend on
nature of the change, and may also differ depending on the perspective (planning,
control or measurement perspective.) How and when the budget is adjusted should
also be considered. Uncertainty can be taken into account in the following ways:
Motivation perspective:
A continually changing budget can be very unsettling and create uncertainty for
managers. Care must be taken not to manage revenue/profit targets downwards
purely because unfavourable conditions become explicit and short term, as opposed
to general, unknown, and long-term.
Performance evaluation:
It is often desirable for the budget to be revised for the purposes of performance
evaluation, but only as regards factors that were not controllable by the person
/entity being evaluated.
Incremental budgeting:
This involves using the previous year’s budget (perhaps adjusted for known changes)
and adjusting it on an incremental basis to arrive at the new budget. The major
disadvantage is that inefficiencies may be perpetuated as future expenditure is
justified based on “that is what was spent last year so it must have been necessary”
thinking, as opposed to considering whether the expenditure is value-added or
wasteful.
Zero-Based budgeting:
This form of budgeting is extremely time consuming and requires substantial
commitment from the organisation. It means very simply that each year the
budgeting process is started from a ZERO BASE and every process and activity is
consideredafresh.
A) COMMUNICATION
Both the preparation of the budget, and the budget itself, facilitate knowledge sharing within an
organisation. The budget is a formal communication / expression of the
financial role that each responsibility centre has, in supporting the organisation to
achieve its strategic, financial and operational targets.
B) MOTIVATION
Motivation can be affected by various factors, financial reward being one such
consideration. In this regard the motivation and performance evaluation aspects of
budgeting overlap. Financial reward will be discussed under “performance
evaluation”.
Targets:
Can either be easy, ideal or tough but attainable. The latter is usually found to be the most
effective in terms of motivating managers to achieve the targets set.
Style:
The manner in which the budget is communicated and implemented has
motivational consequences – managers are more motivated to meet targets that
they have “bought into”, than targets which they consider to be imposed. Two
opposing implementation styles are:
a. Top-Down / Imposed – the budget originates from and is handed down by top
management.
b. Bottom-Up / Negotiated – this approach emphasises participation and
acceptance. The budget originates from those who will be responsible for
ensuring the budget is achieved. The budget is escalated up for approval and
feedback. Co-ordination of budgets is considered at budget committee level.
Arguably, the most effective way of motivating managers to try to achieve the
budget, is to relate their own financial reward to their performance against budget
(performance evaluation). The key principle as regards performance evaluation is
that managers should only be evaluated on items that they can control.
Qualitative considerations should also be taken into account when interpreting the
numerical results, especially the interrelationship of variances (the possibility that
another centre has the ability to affect the results of the responsibility centre under
evaluation), and the performance of the division/centre relative to that of other similar
divisions or companies.
C) CONTROL
Overheads:
One category of costs that are particularly difficult to control is overheads, as
overheads are indirect, rather than direct, costs. Activity Based Budgeting (ABB) has
ACC3023W – Management Accounting II – Budgeting ©2023 UCT, All Rights Reserved.
been developed as a tool to improve an organisation’s control over overhead costs,
by effectively turning indirect costs into direct.
The conventional approach to budgeting works fine where the consumption of resources
varies proportionately with the volume of final output of products or services.
However, for those indirect costs and support activities where there are no clearly
defined input-output relationships and the consumption of resources does not vary
with the final output of products or services, conventional budgets only serve to
authorise certain levels of spending for each budgeted item of expense. Budgets
that are not based on well-understood relationships between activities and costs are
poor indicators of performance and performance reporting normally implies little
more than checking whether the budget has been exceeded. Conventional budgets
therefore provide little relevant information for managing costs of support activities.
To manage costs more effectively Activity Based Costing and Activity Based
Budgeting can be employed, whereby overhead costs are related to activities, rather
than volumes.
There Limited manufactures and sells a product called Q1. On 1 November 2018, the company had a
favourable bank balance of R35 540.
40% of all sales are cash sales. There Limited allows credit subject to a discount of 5% if payment is
received within 5 days after the date of the statement - the remaining amount is payable within 30 days.
If accounts are paid after that, interest of 24% per annum (2% per month) is charged on the outstanding
balance. Statements are sent to debtors on the last day of each month.
Experience has shown that 30% of credit sales are paid within the discount period and that 50% of credit
sales within the rest of the 30 days. During the followingmonth, 15% of the credit sales, together with the
interest thereon, are recovered and the remaining 5% are written off as bad debts.
Units
August 2018 14 000
September 2018 16 000
October 2018 10 000
November 2018 18 000
R
Selling price 80
Materials (6kg @ R6) 36
Labour (2 hours @ R10) 20
Variable overheads 7
Fixed overheads (including depreciation of R10 000) were budgeted at R40 000 per month until
October 2018. After this a once-off increase of 5% is expected in the fixed overheads per month,
excluding the depreciation. All overheads are paid in the month that follows the month in which the
overheads were incurred.
Materials are purchased on credit. The suppliers allow 60 days credit after the date of the statement.
Assume that There Limited makes use of the maximum credit period. Labour is paid in the month during
which the work was done.
REQUIRED
Workings Rands
a) Opening Balance 35,540
Cash Receipts:
Cash Sales 18,000 x 80 x 40% 576,000
Credit Sales
October 10,000 x 80 x 60% x 30% x 95% 136,800
10,000 x 80 x 60% x 50% 240,000
September 16,000 x 80 x 60% x 15% x 102% 117,504
Payments:
Fixed Overheads -30,000
Labour 18,000 x 20 -360,000
Variable Overheads 10,000 x 7 -70,000
Raw Materials 16,000 x 36 -576,000
A new private hospital of 100 beds was opened to receive patients on 2 January though many senior
staff members including the supervisor of the laundry department had been in situ for some time
previously. The first three months were expected to be a settling-in period; the hospital facilities being
used to full capacity only in the second and subsequent quarters.
In May the supervisor of the laundry department received her first quarterly performance report from
the hospital administrator, together with an explanatory memorandum. Copies of both documents
are set out below. The supervisor had never seen the original budget, nor had she been informed that
there would be a quarterly performance report. She knew she was responsible for her department and
had made every endeavour to run it as efficiently as possible. It had been made clear to her that
there would be a slow build up in the number of patients accepted by the hospital and so she would
need only 3 members of staff, but she had had to take on a fourth during the quarter due to the extra
work. This extra hiring had been anticipated for May, not late February.
Rockingham Private Patients hospital Ltd MEMORANDUM 30 April To: All Department
Heads/Supervisors
Attached is the Quarterly Performance Report for your department. The hospital has adopted a
responsibility accounting system so you will be receiving one of these reports quarterly.
Responsibility accounting means that you are accountable for ensuring that the expenses of running
your department are kept in line with the budget. Each report compares the actual expenses of
running your department
for the quarter with our budget for the same period. The difference between the actual and forecast will
be highlighted so that you can identify the important variations from budget and take corrective
action to get back on budget. Any variation in excess of 5% from budget should be investigated and
an explanatory memo sent to me giving reasons for the variations and the proposed corrective
actions.
3 months to 31 March
3 months to 31 March
• Make sure that you flex line items to the appropriate driver (and this may
mean flexing different things)
• Exclude those factors that are beyond the control of the person you are evaluating
(e.g. the laundry manager cannot control the allocation of admin costs to his/her
department)
• When interpreting the variances, remember there could be both price and usage
reasons for good/bad performance
• The correct answer is ‘’it depends’’. A positive variance can be good or bad and
may be related to other variances.
- Any potential budgeting question will require an analysis based on the information
contained in the particular question. Pay careful attention to the possible reasons for
variances in a budget and the way in which line items could be connected to each
other.
- Be aware of the qualitative factors that can lead to budgets not being implemented successfully.
Tutorials
BU01: Cold Chain fleet
BU02: Electrified Fencing
BU03- Horizon
BU04: HyperTec Motors*
BU05: SA Wholesalers
The recently appointed operations manager of the Cold Chain division of a large, listed
logistics and transport company was somewhat perplexed by a budget review meeting
with the manager of the Express Cold Chain fleet, who reports to her.
She requested the assistance of the group management accountant in clarifying certain
matters pertaining to the company’s budget procedures generally, and the Express Cold
Chain fleet’s most recent monthly operating statement in particular.
During the meeting with the group management accountant, she pointed out that,
according to her reading of the budget manual, which had been in operation for a
number of years, cost centre managers were responsible for keeping costs within budget
levels. Budgets were set by head office on the basis ofits assessment of operational
requirements in the forthcoming year, and departmental managers were evaluated on the
basis of their performance against budgets. In terms of the company’s remuneration
policy, managers are given a bonus of one month’s salary for meeting budget, and a
further formula related bonus based on the extent to which they are able to keep actual
costs below budget.
The operations manager mentioned that as regards the question of stability, this might
better be described as stagnation. She had been hired because of her track record in
implementing leading- edge supply chain measures in order to increase the company’s
competitiveness and increase its market share. She believed that the current budget
procedures would in fact hamper theseefforts significantly.
Moreover, she said that she believed that the budget procedures might even have been
contributing to the problems that the company had been having recently. The
management accountant was somewhat taken aback. He stressed that good budgetary
control could not be a problem, and that good management was all about planning and
control. How could this be a problem he asked?
The operations manager then went on to the issue of her recent budget meeting with the
manager of the Express Cold Chain fleet. The fleet manager was distraught because
according to him, despite having done everything the operations manager asked, and
more, he was being penalized because of poor performance against budget. The Cold
Chain fleet had increased its output in terms of deliveries, and customers had expressed
a greater degree of satisfaction with the overall service levels.
However, the manager was called to account for the unfavourable variance of R13 549
being the difference between the budgeted departmental expenses of R144 741 (original
budget set six months ago) and the actual expenses for September of R159 290. The
operations manager stated that the situation simply did not make sense. She has requested
the management accountant to look into the matter, because she believes that the existing
ACC3023W – Management Accounting II – Budgeting ©2023 UCT, All Rights Reserved.
performance evaluation process is unsuitable and needs to be revised urgently.
The September operating statement for the Cold Chain fleet is as follows:
Relevant facts regarding the items contained in the operating report are as follows:
a) Fuel consumption was budgeted at 15 litres per 100 kilometers, and the price of diesel
was budgeted at R3.20 per litre. The actual average consumption turned out to be 14
litres per 100 km’s.
b) Wages (normal time) are fixed costs, which vary, by driver according to level of
experience (which impacts on service levels and efficiency). The fleet manager is
responsible for the hiring and training of drivers in his fleet. There are 173.36 standard
working hours per driver in a month. 196 overtime hours were worked in September.
Overtime is payable at 1.5 times the normal hourly rate for each hour of overtime
worked.
c) Rental costs relate to the parking of vehicles and comprise an apportionment of the
overall divisional rental for parking facilities.
e) Repairs and maintenance costs are influenced by a number of factors, including the driver
skill and training, the age of vehicles and distance travelled. Repairs and
ACC3023W – Management Accounting II – Budgeting ©2023 UCT, All Rights Reserved.
maintenance costs have been observed to average 40% of fuel costs, and the budget
amount is calculated accordingly.
g) Insurance premiums comprise a flat fee and are significantly influenced by passed claims.
REQUIRED
1. Comment briefly on the shortcomings of the current budget policy and whether the
operations manager’s concerns in this regard are valid. (5 marks)
2. Redraft the September operating report for the Cold Chain fleet in a manner that you
believe would be more appropriate for purposes of measuring the performance of the
fleet manager. Comment on the reasons for the inclusion or exclusion of items in your
redrafted report and explain what impact the revised might be expected to have on the
behaviour of the fleet manager. (18 marks)
Electrified Fencing (Pty) Ltd is a Cape Town based company specialising in securing the
perimeter of residential properties through the installation of electric fencing. The company is
100% owned and managed by Grant Wallenall who left the busy commercial world to pursue a
career with more outdoor appeal.
To ensure maximum efficiency within his business, Grant has split his company into two
divisions – an Installation division and a Sales division. This allows the Installation division to
focus on performing installations and ensuring the customer receives a quality product while the
Sales division can concurrently liaise with the customers and win new business. Therefore, the
Installation division is responsible for the majority of the variable costs of the installation
process whilst the Sales division is responsible for generating the revenue.
Grant employs a single senior manager, Hector Strate, to manage the Installation division. He
has incentivised Hector by offering him a profit share of 10% provided the actual profits of the
company exceed the budgeted profits. At the end of the 2012 financial year, Hector was upset
to hear that the company had not generated a profit. Hector believed that both he and the
Installation division performed well throughout the year and wonders whether there is
something wrong with the performance incentive system. He has asked you to review the
performance report and provide him with feedback regarding whether his concerns around
the incentive system are correct.
Budgeted and Actual Income Statement for year ended 31 October 2012
1. The Sales division drives the number of installations that take place as they are
responsible for winning business. Budgeted revenue is a function of the number of
installations that take place and the distance of perimeter covered. In terms of the
budget, each customer is quoted a fixed fee of R6,000 for an installation plus a variable
rate of R42 per meter of perimeter. Customers were actually charged a fixed fee of
R6,500 and R35 per meter. One energiser and siren are required per installation.
2. Each installation requires stainless steel wiring and brackets to be erected around the
perimeter of the property. Grant budgeted for each installation to cover an average
perimeter distance of 100 meters. The average distance actually covered was 115
meters per property. This distance affects the amount of stainless steel wiring used and
the number of brackets that support it. The budget is based on an anticipated wastage
of 5% of wiring as well as the usage of one bracket for every 5 meters of perimeter
distance. The actual purchase price of these items did not differ from budget and
amounted to R2.93 per meter of perimeter distance covered by wiring and R10 per
bracket.
4. Grant hires a Kia K2700 diesel bakkie at a cost of R4,000 per month as well as two Opel
Corsa Bakkies at a cost of R4,000 per month each. Hector has some input over which
vehicles the company chooses to hire, but this is more of an informal arrangement where
Grant makes the final decision.
5. The amount of diesel used is a function of how far the Installation and Sales divisions
travel to perform their duties but based on past experience varies with the number of
installations performed.
7. Administrative expenses relate to the salaries of Grant and his personal assistant, who
email orders to customers, process invoices and manage payment collection.
You have ascertained that Hector is responsible for sourcing materials for the installation
process as well as the usage thereof during the installation process.
REQUIRED:
1) Redraft the performance report in a manner that is more meaningful for analysis of the
performance of Hector and his Installation team. Indicate which items should or should
not form part of the performance analysis and why. (13
Marks)
2) Comment on the performance of Hector and his Installation team with reference to
the revised performance report calculated above. (10
Marks)
3) Do you regard the current performance evaluation system as appropriate, or not? Explain.
(2 Marks)
Jacob Madonsela is the manager of Horizon Ltd (hereafter referred to as Horizon). Horizon
manufactures and sells high quality soccer balls to Premier Soccer League teams (for training
purposes).
Mr. Madonsela would like your assistance in order to solve a number of issues. The company
currently only produces a cash budget, because ‘cash is king’. Budgets are currently drawn up
by top level management with no participation from other managers nor workers. Only top
level management has access to budgets as they are worried that employees may leak
confidential financial information to competitors.
In order to assist some of the smaller clubs in terms of cash flow management, a portion of sales
are done on credit. Cash to credit sales are in the ratio 1:4. None of the credit sales are
collected in the month in which the sale occurred. 5% of total sales is uncollectible as teams in
the relegation zone (bottom 3 of the league) tend to be unable to afford to pay their debts. 50%
of total sales is collected in the month following the month of the sale. The remainder is
collected in the 2nd month after sale.
Selling prices and units sold for January, February and March (the first quarter) 2016 are as follows:
An increase in selling price was effective as of 1 February 2016. Taxation paid amounts to
R50,000 for the month of March.
Factory
Horizon’s current factory has a practical capacity of 1,000 soccer balls. Horizon is able to
obtain additional factory space if needed (at a cost) and market demand is sufficient for any
additional balls produced to be sold. The annual lease payments on the current factory are
R600,000. Lease payments are made at the end of each month.
Accounts Payable
The company has 12 employees (including the manager, Jacob). The sales representative is
paid 20% of cash sales. The other 10 employees involved in the manufacturing process are
paid R10,000 each per month. The manager is paid R20,000, and a cash bonus of 10% of
the portion of sales above R200,000 for the month. Based on current operations, the
company has more direct labour hours than needed to reach full production based on
practical capacity.
Overheads expense per the accounting records equate to R50,000 for March. This
amount includes depreciation relating to machinery. The machinery has a
useful life of 5 years, R110,000 cost and a residual value of 10,000. The machine
is depreciated on the straight line basis.
Opening balances
The company must maintain a minimum cash balance of R100,000. If the cash
balance falls below this amount, the company will issue equity to obtain
additional financing, at R15 per share, before flotation costs. The flotation
costs amount to 10% of the capital raised. The opening cash balance as at 1
March 2016 is R150,000.
REQUIRED
1. Prepare the cash collections schedule for the month ending 31st March 2016. 3
2. Prepare the cash budget for the month ended 31st March 2016. 13
b) How can the company improve upon its process of drawing up budgets? 4
HyperTec Motors is a privately owned South African Motor dealership which distributes,
services and repairs motor vehicles on behalf of a leading international vehicle manufacturer.
The international vehicle manufacturer has a significant presence in South Africa, and arguably
represents the most trusted vehicle brand in South Africa, due to their reputation for producing
vehicles that are built to last, of high quality, but also good value for money. The manufacturer
believes that the after sales service that their customers receive is instrumental in preserving
the relationship of trust between the manufacturer and the motoring public. Customers want
the peace of mind that comes from knowing that at every service their vehicle is properly
maintained and thoroughly inspected to ensure it will remain reliable until the next service
interval. Customers also expect dealers to “go the extra mile” – e.g., a complementary wash
and vacuum with every service.
Services
Two kinds of services are carried out: minor and major. All services carried out must conform
to the manufacturers specifications, which specify the various inspections and replacements that
must be carried out for each service type (a list of 35 items). The price that customers are
charged for each kind of service is fixed by HyperTec head office (and based on the
manufacturer’s specifications). Customers are charged a standard amount of R500 for a minor
service, and R900 for a major service. It is possible to have standard charges, as these services
must be carried out in accordance with the standard check lists and the number of labour hours
and consumables and parts that should be required for each type of service is known. As a
courtesy to customers, all vehicles worked on are cleaned, and all customers receive a follow up
phone call to check to see whether they are satisfied with the servicereceived.
The budget has been based on the assumption that 70% of services will be carried out on
vehicles that are under a Motorplan. This means that the manufacturer, instead of the
customer, pays HyperTec for the service under Motorplan. (Customers pay the manufacturer
for the Motorplan upfront, when the vehicle is purchased.) HyperTec gives the manufacturer a
discount of 10% on the standard price of the service.
All repairs are charged to customers based on actual labour hours worked, plus parts at a
mark- up. This formula is set by head office. The budget traditionally shows only the profit on
repairs. The relationship between the number of services performed and the number of hours
of repairs has been very consistent in the past, as at the end of each service mechanics should
inspect the vehicle (as per the standard service list) for any other items that might need to be
repaired, that are not covered by the service.
The budgets for all branches and departments therein are set by HyperTec Head office.
Hypertec uses the prior period’s operating results in establishing the budget in the
currentyear.
Any known changes are adjusted for (for example, targeted market share, increase in fees,
inflation etc.). Department managers receive a bonus based on their performance against
budget. The budget for the workshop at the Cape Town Branch is presentedbelow:
Performance report for the workshop for the year ended 30 September 2005
Notes Budget Actual Variance
Quantitative information
Notes
1 The standard charges (see services above) apply to all branches. Workshops have a policy
of never turning customers away, and cannot control the number of minor/major
services performed.
2 Only 65% of each type of service was carried out under a Motorplan, not the 70% originally assumed.
3 The standard labour hours (see services above) apply to all workshops. Workshops are
responsible for their own hiring and firing, but hourly rates are set by head office. The
original budget was based on an anticipated wage increase of 5% on the prior year’s rates
(R40/hour after the 5% increase). After industrial action, an increase of 8% was awarded
to all staff (R41.143/hour). The department managers receive a fixed salary and are not
paid overtime. They were also awarded the 8% increase.
5 The winch used to lift engines out of cars had to be replaced after the winch seized and
broke. The seizure was due to a lack of lubrication. HyperTec had only intended to
replace the winch in the following year, as the winch still had one year of its estimated 5
year useful life remaining. The replacement of the winch is the reason for the actual
depreciation charge exceeding budgeted. All asset purchase and replacement decisions
are made at headoffice.
6 Each workshop is responsible for maintaining its own equipment. Maintenance is driven
by labour hours plus repair hours - the more machine hours are used, the more
maintenance they require.
7 30% of the administrative charges incurred by the branch admin department are
allocated to the workshop.
8 Rent, Marketing and Development expenditure represents the portion of head office
spending on brand development and business sustainability that the workshop is
expected to contribute to. This amount is allocated based on revenue earned.
“Once again the workshop has turned in a good performance against a really challenging
budget. As you know, we have a policy of never turning customers away, and that fact that
fact that we have slightly exceeded our service targets is due to the workshop team performing
services super-efficiently, especially considering that 52% of the workshop staff were newly
hired thisyear!”
REQUIRED:
2. Redraft the performance report presented above in order to better analyse the
performance of the workshop department. Indicate any items omitted. Show your
workings clearly. (14 marks)
SA Wholesalers is a divisionalised company that manufactures and retails a wide range of wood,
electrical and hardware products to tradesmen, as well as the generalpublic.
DIY Cupboard Pieces (DCP) is one division within this company. DCP produces wooden panels
(doors, shelving etc.) for kitchen and bedroom cupboards from boards of wood, as per
customers’ specifications.
Sales staff assist customers with the design of the customer’s kitchen and bedroom
cupboards, if the customer has not already finalised this themselves. Then, the customer,
assisted by the sales staff if they require some help, determines how many wooden panels and
doors are required to build the desired cupboards. Standard panel sizes are available, but
panels can also be custom designed to the last metre in accordance with customer
specifications. A customer places an order with the sales staff, and pays for the order upfront.
The order is usually ready for collection or delivery anywhere between 1 and 3 weeks after the
order is placed. Customers do complain about the long lead times, especially the tradesmen
and kitchen installation companies that DCP supplies, but seem to accept that the long lead times
are as a result of DCP being very busy, and bottlenecks developing in the production process
(and particularly the cutting department) at peak times.
The customer’s order is then passed on to the production departments. The wood that the
customer requires is taken out of the warehouse and delivered to the cutting department to
be cut to size. (Note that DCP does not produce wood, but instead purchases in a wide variety
of plain wooden boards in a standard size of 2.4m2 per board. All wood types are always held
in stock in order to prevent stock-outs and reduce lead times.) Once the wood has been cut
into the size panels as per the customer’s order, the panels are then routered (machine-
carved), heat-edged (a coloured strip is heat glued to exposed edges) and then insets and cut-
outs are drilled for hinges, draw-runnersetc.
Performance Evaluation
A comparison of the actual results compared to budget for the cutting department (one of the
many departments of DCP) for 2007, together with some additional information, is presented
be
2
*All panels that are sold require boards to be cut. The standard size of a board is 2.4m .
Wastage is inevitable an cutting department is not responsible for the invoicing of panels.
This is done upfront when the order is placed by the customer and is the responsibility of the
sales department. The sales department then passes the order on to the operational
departments, who are responsible for following the instructions received from the sales
department.
DCP has a very efficient budgeting system in place: Since the operating requirements of the
cutting department are determined by the number of boards that need to be cut, the budget
for the cutting department for the forthcoming year is determined by grossing up the actual
costs for the last year for the increase in the number of boards that need to be cut, and for
inflation.
DCP has the policy that although budgets are set and should be adhered to as far as reasonably
possible, divisional management is also aware that actual sales levels can be very different from
estimated volumes and that some flexibility is required. Should any of the departments wish to
alter their capacity to cut, edge or package boards, divisional management is very supportive
and signs off on the requests of the departmental managers.
1. Comment on the performance of the cutting department. Your answer should be supported by:
a re-draft of the performance report (justifying the adjustments made);
an analytical, insightful, and applied discussion of the variances
calculated, which considers possible reasons for each of the variances;
and
any further calculations necessary to support your analysis. (21 marks)
Tutorials
Tutorials
BU01: Cold Chain fleet
BU02: Electrified Fencing
BU03- Horizon
BU04: HyperTec Motors*
BU05: SA Wholesalers
• The company is in effect following a system of imposed budgets. The process is non-
participative and is unlikely to be successful in motivating managers towards superior
performance.
• Managerial performance is likely to be constrained by the budget. This is evident from the fact
that the company appears to have been stagnating.
• Managers are much less likely to explore innovative ways to add value in the present
circumstances as they would be under a participative budget approach.
• Managers will tend to more concerned with keeping costs at or below budget than with
contributing to ways to increase market share. Assuming an increase in market share is a
goal of the company, there will be a lack of alignment between the goals of the company and
the goals of managers.
• The business is measuring cost center performance against original budget. This further
exacerbates the problem. Not only is it inappropriate to measure costs that will vary with
output against a fixed budget, but this will result in behaviour aimed at ensuring that the
output is restricted, as managers believe that they are penalized for increasing output!
• Managers are being held accountable for costs that they have no control over. Moreover,
this affects their bonuses! This will lead to cynicism regarding the budget process.
2 Discussion of Performance
Installation revenue not controllable by Hector or the Installation team, therefore should be
evaluated on controllable costs only.
Unfair to base Hector's performance on profits as he has no control over revenue line item as well
as the majority of the costs including salaries, rental, admin expenses.
Increased impairment an indication of improper tool usage, loss of tools (easy to leave on site / to
steal), or the purchase of poor quality tools which have a shorter usefullife.
Diesel usage is as anticipated, this however could still include perpetuated inefficiencies.
Increased usage of stainless steel wire could be indicative once again of inefficiencies in the
installation process, stolen by employees or simply due to increased complexity in the
installation process. Multiple steps in the wall height used a greater length ofwire.
Calculating the efficiency of the usage of the stainless steel and the brackets, planned
wastage of 5%, actual just over 20%.Usage of brackets more efficient - greater distance
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between each bracket. This does make the increase in usage of wire due to steps in the
fence height unlikely as steps are associated with increased bracket usage.
Hector did perform well in sourcing more cost effective energiser and siren combos - the only
difference can be price as they cannot use less than one energiser and siren per installation
No - Hector has no control over the revenue line item therefore little influence over the
entire process. He is also being held to account for expenses over which Hector has no
decision making power.
4 Qualitative performance evaluation?
Non-financial measures such as customer feedback / complaints will give insight into quality
of products and service. Non-financial measures allow for more effective control over non-
financial aspects such as quality that affect future profits.
Question 1: Budgeting
1
W0: Sales
Selling price Units Sales
January 300 1 000 300 000
February 320 900 288 000
March 320 1 000 320 000
Cash Collections
Cash Sales Credit Sales
From January From February From March Totals
January 45 000 - - - 45 000
February 57 600 120 000 - - 177 600
March 64 000 108 000 115 200 - 287 200
509 800
w1 300000*0.05 (amount uncollectible) 15000 Amount collected
45000 Alternative: If total
sales interpreted to include credit & cash
Cash Collections
Firstly, the original variance report compares the actual costs incurred on 1 level of activity to
budgeted costs based on a different level of activity. As most of the costs included in the report
will increase either in a direct proportion, or step wise manner, with an increase in activity, a
portion of the total variances calculated will reflect the additional cost that is attributable to
the increase in activity. This portion of the variance is to a large extent beyond the control of
management, as it is a result of an increase in sales levels beyond budgeted. The original budget
has been restated to reflect the actual number of boards cut, in order to isolate efficiency, or lack
thereof, in the cutting process itself.
Secondly, it should be noted that the actual number of boards cut, exceeds the standard
allowance of 10%. For the 768,000 m2 of panels that were sold, 352,000 boards should have
been cut (768,000 m2 / 2.4m2 ) x 110%). The actual number of boards cut (366,080) exceeds
the standard, by 4%. This could be due to a number of reasons:
C2 Wages increased by less than the increase in wood cut. This either reflects efficient
utilization of staff, or unwillingness to incur costs (cost constrained mentality) due to
being held accountable for the variance. The budget may have intentionally made
allowance for sufficient spare capacity to ensure that bottlenecks do not incur too
frequently. Despite being able to increase capacity easily, long lead times exist. The long
leads times resulting from under spending in this area may result in undermining the
company’s ability to compete and draw sales, especially from tradesmen.
C3 Parts are significantly over budget – this either relates to not taking adequate care of the
machines (rough usage), in which case parts may break, or may relate to the reduced
maintenance spend. Alternately, theft of parts may be possible, or closing stock may be
incomplete, with the result that usage appears higher than it actually was (if the quantity used is
determined by purchases + change in stock levels).
C4 The power variance is very small, indicating that this has probably been well controlled.
– Unless this is due to timing (maintenance may be a lumpy cost, occurring at infrequent
intervals, but smoothed in the budget, but given that the budget is for a whole year, this
is not likely)
– It seems likely adequate levels of maintenance are not taking place.
– Either this was the result of an effort to reduce the overall cost overrun that
occurred the department during the year (many costs increased
automatically in response to
increased activity levels) or
– A result of the department being busier than anticipated, which means that in an
ACC3023W – Management Accounting II – Budgeting ©2023 UCT, All Rights Reserved.
effort to keep acquisitions of additional equipment to a minimum, down time for
scheduled maintenance was reduced in order to increase the number of operating
hours available from existing machinery.
– Alternately, under-spending on maintenance may have prompted earlier than expected
replacement of machinery, explaining the depreciation charge that is higher than
originally anticipated, and increased at a rate in excess of the increase in activity (i.e. the
level of investment in assets increased relative to the increase in cutting activity).
C6 Although this department is unlikely to be able to exercise autonomy in the purchase of new
assets, their use of and care for the assets will affect the life of the asset, and it would be this
department that initiates a nd motivates for the acquisition and replacement of assets. The
information provided indicates that cutting capacity can easily be expanded. Which implies that if
the cutting department indicates that it needs additional resources, it receives these as a matter
of course. Further, asset replacement would be affected by the extent to which maintenance of
the existing assets has been carried out, which is the responsibility of this department, and the
efficiency with which existing assets are used – i.e. could bottle necks be solved by improved
planning, rather than asset acquisitions?
Including the depreciation charge in the measurable profit will encourage the
department managers to not be unnecessarily extravagant as regards acquisition of
assets.
C7 Unless the allocation method considers the specific resource utilization of the Cutting
department, and allocates the divisional costs in accordance with cost causation, this line item
reflects an arbitrary allocation over which the department managers cannot exercise any sort of
control, and is ignored for the purposes of performance evaluation.
Other valid observations or interpretation will also attract marks, but the majority of marks will be
awarded for key issues, and application to and development of the factspresented.
Note: there are 60 marks available in this solution above. It is not anticipated that most
students at this level will identify all practical reasons explaining the variances. A full range
of reasons is included to provide for a variety of possible answers. Marks can be capped
per variance.
Control
Managers should be evaluated on that which they can control. A department may not
have control over the decision to invest in asset for that department. If that
responsibility does not lie with the department, then it is appropriate to use a measure
that does not include assets. The same applies to working capital, the cutting department
ACC3023W – Management Accounting II – Budgeting ©2023 UCT, All Rights Reserved.
does not have any working capital – no debtors to manage, no inventories to manage.
However, other departments such as the purchasing department, would have
responsibility for inventories, and a comparison of actual to budgeted costs, or profits
would not be appropriate.
Divisional managers would be expected to exercise control over every aspect of the
divisions operations, and so it is appropriate to use a performance measure that
considers operating performance relative to the investment in assets.
Both measures will encourage managers to have a short term focus, on accounting
profits. ROI encourages the manager to focus maximise the short term accounting
figures, and discourages management from focusing on items that are of strategic
importance, that are important for the long term growth and profitability of the
company, as the immediate financial effect would be an increase in costs in the current
financial year, for benefit only to be received in subsequent financial years.
Evaluating division managers on net profit would encourage growth, but not encourage
managers to seek returns in excess of WACC. Any investment opportunity that had a
positive return would be accepted, regardless of whether it had a positive NPV or not.
(Key points – not encourage managers to pursue growth, and inappropriate investment
decision making as a result of using existing ROI as hurdle rate for new (and existing)
investment.)
Unfortunately ROI has its own negative behaviour consequences by virtue of being a relative
performance measure, rather than a measure of value in absolute terms.
Managers tend to use the existing ROI as the hurdle rate when evaluating new projects, with the
result that any new investment that may have positive NPV’s, but not offer a return
exceeding the average return of the division in the first year is unlikely to be accepted.
Consequently, maximum growth is not encouraged. It is unlikely that most new
investment will beat the divisions current ROI in the 1st year, due to numerous factors,
including typically poorer cash flows in the initial year, and highest asset base in that year
(as opposed to depreciated asset base in the division).
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3.