Strategic Positioning
You do not merely want to be considered just one of the best of the best. You want to be considered the only ones who do what you do.
- Jerry Garcia The Grateful Dead
You cannot make a business case that you should be who youre not. - Jeff Bezos Amazon
The secret of success is constancy of purpose. - Benjamin Disraeli
A Strategic Position Should Be:
Strategic
The face of the business strategy
Defined relative to competitors and to the
market
Logically and/or emotionally resonant with customers and relevant to the market
Strategic Position
The Face of the Business Strategy
Differentiate from Competitors
Resonate with Customers
Strategic Position
Drive the Communication Program
Figure 11.1
Drive and Guide Strategic Initiatives
Express the Values and Culture of the Organization
Strategic Position Options
The quality player with a defined product space
The value option
The pioneer
A narrow product focus
A target segment focus
Strategic Positions
Strategic Positions
The best Value Pioneer
Firms
Accenture, Saks Hyundai, Mydiscountbroker
Product focus Target segment Product categories Product attributes Product line scope
Boeing, Bank of America Lets-go-fly-a-kite, Aamco Gerber, Gold Violin Gatorade, Oracle Volvo, Crest Amazon, Barnes & Noble
continued
Figure 11.3
Strategic Positions
Strategic Positions
Organizational intangibles
Firms
HP, Kaiser Hospital MTV, Hallmark GAP, Mercedes Nike, Nordstrom Lane Bryant, Oprah Harley-Davidson, Tiffany VISA, Avis
Emotional benefits Self-expressive benefits Experience Contemporary Personality
Competitors
Figure 11.3