Customer Summary
Thanks for changing your phone
For any questions regarding your purchase, please contact your local store noted at the bottom of the document.
ACCOUNT #:xxxxx5656 ASL LIMIT OR SPRINT AS YOU GO CAP: None PERSONALIZED SUMMARY CREATED ON:
CUSTOMER: SHIRLEY FARIA E-MAIL: shirleyaf18@[Link] 03/26/2022
ADDRESS: 663 KNIGHT DR CONTACT METHOD: E-mail NO OF SUBSCRIBERS: 1
BENICIA, CA 94510 BILLING METHOD: **eBill ACCOUNT PIN:
**Thank you for enrolling in eBill, a convenient and environmentally friendly way to access your bill. Confirm or change your eBill
delivery to email or text by signing in to [Link]/ebill.
New Device Details
LINE: (510) 708-0257
DEVICE: IPHONE 13PM GD 256 SGL
ESN: 351016092538926
ICC / SIM ID: 8901260570706989496F
We're so confident you're going to love Sprint, we'll give you 14 days to try out your device. The return policy is at [Link]/returns.
Monthly Surcharge, Fee, & Tax Details
This is an estimated breakdown of your surcharges, fees, and taxes. Monthly charges exclude taxes & surcharges [incl. USF charge of up to 25.2%
(varies quarterly), up to $2.99 Admin. & 50¢ Reg./line/mo. & fees by area (approx. 5–25%)]. Surcharges are not taxes, not required by law and are
subject to change.
Surcharges: Add’l charges imposed by us on a per line basis including federal USF, Administrative and Regulatory charges. Surcharges are not
taxes, not required by law and are subject to change.
Electronic Waste Recycling Fee: Some states require Sprint to collect an E-Waste Recycling Fee on certain electronic devices. Sprint has elected
to pay these fees on your behalf at this time. For additional information, please see [Link]/taxesandfees.
Government Taxes and Fees: Taxes and fees Sprint is required to collect from customers on behalf of the government.
Device Protection Plans
$18 – Protection<360>® Tier 5 for Smartphones, Tablets and Watches
LINE: (510) 708-0257 NAME: SHIRLEY FARIA DEVICE: IPHONE 13PM GD 256 SGL ESN: 351016092538926
• Protection<360>® monthly charge is $18 plus tax per enrolled device.
• Protection<360> includes the following – accidental damage, loss and theft and hardware service coverage, unlimited screen protector replacement,
JUMP!® Upgrades, the Protection<360>® app by Assurant®, McAfee® Security for T-Mobile with ID Theft Protection and True KeyTM premium
password management.
• A non-refundable deductible of $249 applies to each loss/theft approved claims. There is a $29 cracked screen repair service fee for eligible
smartphone claims, while all other accidental damage claims have a $99 service fee ($49 for iPad and $69 for Apple Watches eligible for AppleCare
Services). Taxes may be applicable to service fee/deductible. There’s no service fee/deductible for hardware service (mechanical electrical
breakdown). There’s a $5 processing fee for mechanical breakdown claim exchanges through T-Mobile. There’s no processing fee for eligible
mechanical breakdown claims handled by the manufacturer.
• Any replacement device will be a reconditioned model of like kind and quality. Device color may vary depending on availability. If a reconditioned one
isn’t available, we’ll replace it with a new model of like kind and quality. For repairs, we may use reconditioned parts to service your device.
• Five approved claims in any rolling 12-month period based on the date of the first repair or replacement for loss, theft, and accidental damage. The
maximum coverage per claim is the lesser of the replacement device or the purchase price of the claimed device, minus your service fee/deductible.
There’s no limit to covered hardware service (mechanical breakdown) claims as part of the service contract coverage.
• If you have an eligible device, your repair options may include service through Apple. If AppleCare Services is provided to you, this service is available
during the first 24 months from the date you enroll in Protection<360> and as long as your plan coverage remains uninterrupted.
• You may cancel this optional coverage at any time and receive a refund and/or credit, if any, of the unearned portion of the price paid within the time
frame required by law.
• Exclusions apply. Visit [Link] to access your coverage documents and program brochures for full coverage details, disclosures, and
provider information.
STORE: TF93, 165 PLAZA DR STE 705, VALLEJO CA 94591. 707-554-9120
SALES REP: AUBREY AUSTIN RMS TRANSACTION#: 62164703105 DATE: 03/26/22 TIME: 2:58 PM VERSION#: 03/01/22 PAGE 1 of 2
Customer Summary
✔ Customer Acknowledged Terms
Sprint Policies & Guidelines
Return Policy: Call us to deactivate and return to place of purchase with device in its original package with all original contents undamaged and in good, working
condition and receipt within 14 days of activation (14-day return period for purchases made in Best Buy, Microsoft, Nebraska Furniture Mart, Sam’s Club, Samsung and
Wal-Mart; 90-day return period purchases made in Costco). We’ll refund your phone/device cost. Sprint dealers may impose additional fees. A restocking fee of up to
$70 may apply. Visit [Link]/returns for more information.
Network Management: Prohibited network use rules apply. During congestion, heavy data users and customers choosing lower-prioritized plans may notice lower
speeds than other customers. Mobile optimized: Video streams at up to 480p+ resolution, music at up to 500kbps, and gaming at up to 2mbps for most plans.
Premium resolution: Video streams at up to 1080p+, music at up to 1.5mbps, and gaming at up to 8mbps. See your plan and visit the Sprint Terms & Conditions &
Network Management pages on [Link]/legal for details.
AppleCare+: If you purchased AppleCare+, it includes coverage for up to two incidents of accidental damage from handling, each subject to a $49, $79 or $99 service
fee, depending on model. For complete terms and conditions, visit:[Link]/legal/applecare. AppleCare+ is not available for customers in Guam, Puerto Rico or
the Virgin Islands. AppleCare+ is provided by ACSC, Inc.
Account Administrator: The first line activated on the account is designated as the account administrator, the Primary Line for shared plans, and will be held
responsible for payment. If the Primary Line is terminated, a Secondary Line will become the Primary Line.
How We Will Communicate With You: Sprint may make changes to your services, policies, and the Ts&Cs and we will provide you notice per the Ts&Cs. Notice may
be provided in the Sprint News and Notices section of your monthly invoice or via direct mailer, email, call, or text message. Information will be sent by email if you
provided a valid email address and keep it up-to-date.
Sprint Usage Alerts: Sprint provides ways to monitor and control your usage. Visit [Link]/usagealerts for info.
Sprint Perks: Based on your company's, organization's or agency's ongoing agreement with Sprint, the terms, and restrictions may change as the company's,
organization's or agency's agreement changes. Eligibility will be reviewed periodically.
Device Security: Password protecting your wireless device is essential to securing your data and privacy. To learn more about managing your password and security
settings, please review your device guide or visit [Link].
Wireless Emergency Alerts: Free wireless emergency alerts are available on capable devices on the Nationwide Sprint Network. Visit [Link] or see a rep for
details.
Web and Internet Access Notice: Sprint can help prevent the transmission of material harmful to minors on certain devices by allowing access to a limited number of
websites or restricting internet access. For info., ask your rep. or call *2.
Device Recycling: In CT: 860 424-3000; IL: 217 524-6713; IN: 800 988-7901; OR: 888 532-9253; RI: 401 222-6800
Off-Network Information: Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min. (2) 100MB or a majority of
KB. Tablet and MBB plans off-network monthly allowance: 100 MB. Additional off-network data: $0.25/MB. Additional on-network data: $0.015/MB.
Late Payment: If payment is not received in full by the due date on your bill, late fees may be assessed, in amounts up to the maximum amount permitted by law in the
state of your billing address
Managing Your Account
Sign-in or register at [Link]/mysprint or use the My Sprint Mobile app (available on App Store or preloaded on most Android and Windows
devices). Need additional assistance? Visit [Link]/contactus.
STORE: TF93, 165 PLAZA DR STE 705, VALLEJO CA 94591. 707-554-9120
SALES REP: AUBREY AUSTIN RMS TRANSACTION#: 62164703105 DATE: 03/26/22 TIME: 2:58 PM VERSION#: 03/01/22 PAGE 2 of 2