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Key Managerial Roles Explained

The document outlines the various roles of managers categorized into interpersonal, informational, and decisional roles. Each role is explained with examples, such as managers acting as figureheads, leaders, and liaisons, as well as their responsibilities in monitoring, disseminating information, and making decisions. The document emphasizes the importance of these roles in effective management and organizational communication.

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ammarshahid.lahore
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19 views2 pages

Key Managerial Roles Explained

The document outlines the various roles of managers categorized into interpersonal, informational, and decisional roles. Each role is explained with examples, such as managers acting as figureheads, leaders, and liaisons, as well as their responsibilities in monitoring, disseminating information, and making decisions. The document emphasizes the importance of these roles in effective management and organizational communication.

Uploaded by

ammarshahid.lahore
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Roles Explanation Example

Interpersonal
Figurehead Managers often perform a ceremonial Representing the business in
role, representing the organization at trade forums or conferences to
events and as a ‘public face’ of the make presentations about the
organization. Managers also represent business.
their organization in its dealings with
other organizations.
Leader Managers also deal with relations Managers may lead employees
between individuals inside the by example. Manager may
organization, providing leadership come on time and formally
(hiring, firing, training, motivating and dressed to encourage everyone
so on). to follow suit.
Liaison Managers of groups within an Managers conducting team
organization act as a link or bridge with meetings on a weekly basis to
other groups. For example, different discuss employee concerns and
departments often communicate with noting them down for directors.
each other through their managers.
Managers therefore fulfil a role of
obtaining information from other
sources and other groups.
Informational
Monitor Managers build and use ‘intelligence- Managers requiring day end
gathering’ systems and monitor the reports and then conducting
information they receive. They gather weekly meetings based on
information from formal and informal information gathered.
sources, and develop an extensive
knowledge of the organization as a
result.
Spokesperson Managers act as a spokesperson for the Managers may be asked to
group, in a ‘public relations’ capacity. present business information to
prospective customers and
suppliers.
Disseminator Managers disseminate information, Managers act as bridges of
acting as a channel of information communication between
within the group and with others. directors and operating level
employees.
Decisional
Entrepreneur Entrepreneurial role would mean Managers may introduce
managers take initiatives and make innovative ideas to perform
innovative changes to a business. tasks more efficiently and with
least amount of errors.
Disturbance Handler They have a role in resolving conflicts Managers handle disturbances
and disputes, and dealing with other and conflict among employees
similar unexpected problems. in a work place.
Resource Allocator They decide how resources should be Managers approve requisitions
used, for example what the available raised by departments when
money should be spent on and how resources are needed.
employees should use their time (what
work they should do).
Negotiator They negotiate with others, and reach Managers agree on contract
decisions through joint agreement. terms and conditions with
suppliers.

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