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Employee Satisfaction Survey Results

The document presents findings from a workplace satisfaction survey, indicating that employees are generally dissatisfied with financial remuneration, promotion systems, job security, fringe benefits, and recognition, as all hypotheses regarding satisfaction in these areas were rejected. However, employees expressed satisfaction with colleague cooperation and a healthy working environment, as those hypotheses were not rejected. Statistical analyses including mean calculations, standard deviations, and hypothesis testing were conducted to support these conclusions.

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Niha Rika
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0% found this document useful (0 votes)
5 views15 pages

Employee Satisfaction Survey Results

The document presents findings from a workplace satisfaction survey, indicating that employees are generally dissatisfied with financial remuneration, promotion systems, job security, fringe benefits, and recognition, as all hypotheses regarding satisfaction in these areas were rejected. However, employees expressed satisfaction with colleague cooperation and a healthy working environment, as those hypotheses were not rejected. Statistical analyses including mean calculations, standard deviations, and hypothesis testing were conducted to support these conclusions.

Uploaded by

Niha Rika
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

4.

Findings and Analysis

4.1 Workplace Satisfaction regarding Financial Remuneration

Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 1 1 5%

Disagree 2 4 8 18%

Neutral 3 6 18 27%

Agree 4 9 36 41%

Strongly Agree 5 2 10 9%

Total Σ f= 22 Σ fx= 73

Step 1: Mean calculation

Mean ( x ̄ ) = ( Σ f X ) / ( Σ f) = 73/22 = 3.14

Step 2: Standard deviation calculation

x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 1 -2.14 4.58 4.58

2 4 -1.14 1.30 5.20

3 6 -0.14 0.02 0.12

4 9 0.86 0.74 6.66

5 2 1.86 3.46 6.92

Total 22 23.48

18
-
Variance (σ²) = Σ f (x - x )² / Σ f = 23.48/22 = 1.067

Standard Deviation (√σ²) = √1.067 = 1.03


Step 3: Hypothesis testing

Null Hypothesis (H ₀ ): Employees are satisfied with financial remuneration ( μ = 4 )

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (3.14 - 4) / (1.03 / √22)

Z = (-0.86) / (1.03 / 4.69) = (-0.86) / 0.22 = -3.91

Step 4: Conclusion

Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = -3.91 < -1.645,
we reject the null hypothesis.

Conclusion: Employees are not satisfied with the financial remuneration

4.2 Workplace Satisfaction regarding promotion system

Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 0 0 5%

Disagree 2 3 6 18%

Neutral 3 8 24 27%

Agree 4 9 36 41%

Strongly Agree 5 2 10 9%

Total Σ f= 22 Σ fx= 73

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Step 1: Mean calculation

Mean ( x̄ ) = (Σ fx) / Σ f= 76/22 = 3.45

Step 2: Standard deviation calculation

x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 0 -2.45 6.00 0

2 3 -1.45 2.10 6.30

3 8 -0.45 0.20 1.60

4 9 0.55 0.30 2.70

5 2 1.55 2.40 4.80

Total 22 15.40

Variance (σ²) = Σ f (x - )² / Σ f = 15.40/22 = 0.70

Standard Deviation (√σ²) = √0.70 = 0.84


Step 3: Hypothesis testing

Null Hypothesis (H ₀ ): Employees are satisfied with the promotion system ( μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (3.45 - 4) / (0.84 / √22)


Z = (-0.55) / 0.18 = -3.06

Step 4: Conclusion

Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = -3.91 < -1.645,
we reject the null hypothesis.

Conclusion: Employees are not satisfied with the promotion system.

20
4.3 Workplace Satisfaction regarding Job Security

Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 2 2 9%

Disagree 2 7 14 27%

Neutral 3 5 15 23%

Agree 4 6 24 32%

Strongly Agree 5 2 10 9%

Total Σ f= 22 Σ fx= 65

Step 1: Mean calculation

Mean ( x̄ ) = (Σ fx) / Σ f= 65/22 = 2.95


Step 2: Standard deviation calculation

x f x - x̄ ( x - x̄ ) ² f*(x - x̄ ) ²

1 2 -1.95 3.80 7.60

2 7 -0.95 0.90 6.30

3 5 0.05 0.00 0.00

4 6 1.05 1.10 6.60

5 2 2.05 4.20 8.40

Total 22 28.90

Variance (σ²) = Σ f (x - )² / Σ f = 28.90/22 = 1.31

Standard Deviation (√σ²) = √1.31 = 1.41

21
Step 3: Hypothesis Testing

Null Hypothesis (H ₀ ): Employees are satisfied with job security ( μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:


Z = (X - μ) / (σ / √n)

Z = (2.95 - 4) / (1.41 / √22)


Z = (-1.05) / 0.24 = - 4.38
Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = - 4.38 < -
1.645, we reject the null hypothesis.
Conclusion: Employees are not satisfied with the Job Security.

4.4 Workplace Satisfaction regarding Fringe Benefit

Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 1 1 5%

Disagree 2 4 8 18%

Neutral 3 7 21 32%

Agree 4 8 32 36%

Strongly Agree 5 2 10 9%

Total Σ f= 22 Σ fx= 72

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 72/22 = 3.27

Step 2: Standard Davietion

22
x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 1 -2.27 5.15 5.15

2 4 -1.27 1.61 6.44

3 7 -0.27 0.07 0.49

4 8 0.73 0.53 4.24

5 2 1.73 2.99 5.98

Total 22 22.3

Variance (σ²) = Σ f (x - x ̄ )² / Σ f = 22.3/22 = 1.01


Standard Deviation (√σ²) = √1.01 = 1.00
Step 3: Hypothesis Testing

Null Hypothesis (H ₀ ): Employees are satisfied with fringe benefits (μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (3.27 - 4) / (1.00 / √22)


Z = (-0.73) / 0.21 = - 3.48
Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = - 3.48 < -1.645,
we reject the null hypothesis.
Conclusion: Employees are not satisfied with Fringe Benefit.

4.5 Workplace Satisfaction regarding Colleague Cooperation

Survey Response:

23
Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 0 0 0%

Disagree 2 1 2 5%

Neutral 3 2 6 9%

Agree 4 14 56 64%

Strongly Agree 5 5 25 22%

Total Σ f= 22 Σ fx= 89

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 89/22 = 4.04

Step 2: Standard Davietion

x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 0 -3.04 9.24 0

2 1 -2.04 4.16 4.16

3 2 -1.04 1.08 2.16

4 14 -0.04 0.00 0.00

5 5 0.96 0.92 4.60

Total 22 10.92

Variance (σ²) = Σ f (x - x̄ )² / Σ f = 10.92/22 = 0.50


Standard Deviation (√σ²) = √0.50 = 0.71

Step 3: Hypothesis Testing

Null Hypothesis (H ₀ ): Employees are satisfied with fringe benefits (μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

24
Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (4.04 - 4) / (0.71 / √22)


Z = 0.04/ 0.15 = 0.27
Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = 0.27 > -1.645,
we fail to reject the null hypothesis.
Conclusion: Employees are satisfied with the colleague cooperation.

4.6 Workplace Satisfaction regarding Recognition.

Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly Disagree 1 0 0 0%

Disagree 2 3 6 13.5%

Neutral 3 5 15 22.5%

Agree 4 11 44 50%

Strongly Agree 5 3 15 14%

Total Σ f= 22 Σ fx= 80

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 80/22 = 3.64

Step 2: Standard Davietion

25
x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 0 -2.64 6.97 0

2 3 -1.64 2.69 8.07

3 5 -0.64 0.41 2.05

4 11 0.36 0.13 1.43

5 3 1.36 1.85 5.55

Total 22 17.10

-
Variance (σ²) = Σ f (x - x )² / Σ f = 17.10/22 = 0.78

Standard Deviation (√σ²) = √0.78 = 0.88


Step 3: Hypothesis testing

Null Hypothesis (H ₀ ): Employees are satisfied with recognition ( μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (3.64 - 4) / (0.88 / √22)

Z = (-0.36) / 0.19 = - 1.89


Step 4: conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645
Since Z = - 1.89 < -1.645, we reject the null hypothesis.
Conclusion: Employees are not fully satisfied with recognition.

4.7 Workplace Satisfaction regarding Healthy Working Environment


Survey response:

26
Response Value (x) Frequency (f) f*x Percentage

Strongly disagree 1 0 0 9%

Disagree 2 1 2 32%

Neutral 3 2 6 23%

Agree 4 14 56 27%

Strongly Agree 5 5 25 9%

Total Σ f= 22 Σ fx= 89

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 89/22 = 4.04

Step 2: Standard Davietion

x f x - x̄ ( x - x̄ ) ² f*(x - x̄ ) ²

1 0 3.04 9,24 0

2 1 -2.04 4.16 4.16

3 2 -1.04 1.08 2.16

4 14 -0.04 0.00 0.00

5 5 0.96 0.92 4.60

Total 22 10.92

Step 3: Hypothesis Testing

Null Hypothesis (H ₀ ): Employees are satisfied with fringe benefits (μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

27
Z = (4.04 - 4) / (0.71 / √22)
Z = 0.04/ 0.15 = 0.27
Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645 Since Z = 0.27 > -1.645,
we fail to reject the null hypothesis.
Conclusion: Employees are satisfied with the working environment.

4.8 Workplace Satisfaction regarding work pressure


Survey Response:

Response Value (x) Frequency (f) f*x Percentage

Strongly disagree 1 3 3 0%

Disagree 2 7 14 5%

Neutral 3 4 12 9%

Agree 4 6 24 64%

Strongly Agree 5 2 10 22%

Total Σ f= 22 Σ fx= 63

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 63/22 = 2.86

Step 2: Standard Davietion

x f x - x̄ (x - x̄ ) ² f*( x - x̄ ) ²

1 3 -1.86 3.46 10.38

2 7 -0.86 0.74 5.18

28
3 4 0.14 0.02 0.08

4 6 1.14 1.30 7.80

5 2 2.14 4.58 9.16

Total 22 32.6

Variance (σ²) = Σ f (x -x̄ )² / Σ f = 32.6/22 = 1.48


Standard Deviation (√σ²) = √1.48 = 1.22
Step 3: Hypothesis Testing

Null Hypothesis (H ₀): Employees are satisfied with work pressure (μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:


Z = (X - μ) / (σ / √n)

Z = (2.86 - 4) / (1.22 / √22)

Z = (-1.14) / 0.21 = - 4.38


Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645
Since Z = - 4.38 < -1.645, we reject the null hypothesis.
Conclusion: Employees are not satisfied with the work pressure.

4.9 Workplace Satisfaction regarding Harassment-free Workplace


Survey response:

Response Value (x) Frequency (f) f*x Percentage

Strongly disagree 1 0 0 14%

Disagree 2 1 2 32%

Neutral 3 2 6 18%

29
Agree 4 14 56 27%

Strongly Agree 5 5 25 9%

Total Σ f= 22 Σ fx= 89
Step 1: Mean Calculation
-
Mean (x ) = (Σ fx) / Σ f= 89/22 = 4.04

Step 2: Standard Davietion

x f x - x̄ ( x - x̄ ) ² f*( x - x̄ ) ²

1 0 -3.04 9,24 0

2 1 -2.04 4.16 4.16

3 2 -1.04 1.08 2.16

4 14 -0.04 0.00 0.00

5 5 0.96 0.92 4.60

Total 22 10.92

Variance (σ²) = Σ f (x - x̄ )² / Σ f = 10.92/22 = 0.50


Standard Deviation (√σ²) = √0.50 = 0.71

Step 3: Hypothesis Testing

Null Hypothesis (H₀): Employees are satisfied with working environment (μ = 4)

Alternative Hypothesis (H1): Employees are not satisfied (μ < 4)

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (4.04 - 4) / (0.71 / √22)


Z = 0.04 / 15 = 0.27
Step 4 : Conclusion

30
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645

Since Z = 0.27 > -1.645, we fail to reject the null hypothesis.


Conclusion: Employees feel that the work environment is harassment-free.

4.10 Workplace Satisfaction regarding Job Enjoyment


Survey response:

Response Value (x) Frequency (f) f*x Percentage

Strongly disagree 1 0 0 0%

Disagree 2 3 6 5%

Neutral 3 2 6 9%

Agree 4 12 48 64%

Strongly Agree 5 5 25 22%

Total Σ f= 22 Σ fx= 85

Step 1: Mean Calculation


-
Mean (x ) = (Σ fx) / Σ f= 85/22 = 3.86

Step 2: Standard Davietion

x f x - x̄ ( x - x̄ ) ² f*(x - x̄ ) ²

1 0 -2.86 8.18 0

2 3 -1.86 3.46 10.38

3 2 -0.86 0.74 1.48

4 12 0.14 0.02 0.24

5 5 1.14 1.30 6.50

Total 22 18.60

31
Variance (σ²) = Σ f (x - )² / Σ f = 18.60/22 = 0.85

Standard Deviation (√σ²) = √0.85 = 0.92


Step 3: Hypothesis Testing

Null Hypothesis (H ₀ ): Employees enjoy their work ( μ = 4)

Alternative Hypothesis ( H 1 ) : Employees don’ t fully enjoy their work ( μ < 4 )

Test Statistic Formula:

Z = (X - μ) / (σ / √n)

Z = (3.86 - 4) / (0.92 / √22)


Z = -0.14 / 0.20 = -0.70
Step 4: Conclusion
Critical value for left-tailed test at 5% significance level (α = 0.05) is -1.645

Since Z = -0.70 > -1.645, we fail to reject the null hypothesis.

Conclusion: Employees generally enjoy their job.

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