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Housekeeping Staff Designations Explained

The document outlines various housekeeping designations and their responsibilities within a hotel setting. Key roles include the Director of Housekeeping, who oversees operations, and various supervisors and attendants who manage cleaning tasks and staff coordination. Additional positions include those responsible for laundry, gardening, and guest services, all contributing to maintaining hotel cleanliness and guest satisfaction.

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Fakher Faroooq
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43 views1 page

Housekeeping Staff Designations Explained

The document outlines various housekeeping designations and their responsibilities within a hotel setting. Key roles include the Director of Housekeeping, who oversees operations, and various supervisors and attendants who manage cleaning tasks and staff coordination. Additional positions include those responsible for laundry, gardening, and guest services, all contributing to maintaining hotel cleanliness and guest satisfaction.

Uploaded by

Fakher Faroooq
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Housekeeping Designations with Explanations

• Director of Housekeeping / Executive Housekeeper: Oversees all aspects of housekeeping operations, including
developing procedures, managing staff, and ensuring high cleanliness standards.
• Deputy Housekeeper / Assistant Housekeeper: Assists the Executive Housekeeper in supervising staff,
coordinating schedules, and enforcing cleaning protocols.
• Floor Supervisor / Floor Housekeeper: Maintains cleanliness of guest floors, supervises room attendants, and
inspects rooms to meet hotel standards.
• Public Area Supervisor: Oversees cleaning of lobbies, corridors, restrooms, and other public spaces to ensure a
welcoming environment.
• Night Supervisor: Manages night shift operations, assigns tasks, handles guest requests, and maintains facility
cleanliness overnight.
• Linen Room Supervisor / Linen Keeper: Manages storage, issuing, and inventory of linens and uniforms to support
housekeeping operations.
• Uniform Room Supervisor: Coordinates storage and distribution of staff uniforms and inspects uniform quality and
condition.
• Storekeeper: Handles receiving, storing, inventorying, and issuing of housekeeping supplies and equipment.
• Desk Control Supervisor / Control Desk Attendant: Manages staff scheduling, tracks room status, and coordinates
communications between departments.
• Guest Room Attendant / Chambermaid / GRA: Cleans and services guest rooms, makes beds, replenishes
amenities, and addresses guest requests.
• Head Houseperson / Houseman: Leads and coordinates housepersons in cleaning public areas and supporting
room attendants.
• Houseperson / Housemen: Performs cleaning and maintenance of public areas, corridors, and meeting rooms.
• Tailors / Seamstresses / Upholsterers: Mends, alters, and maintains linens, staff uniforms, and upholstery for
proper fit and appearance.
• Horticulturist / Head Gardener / Gardener: Maintains hotel grounds, gardens, and landscapes through planting,
pruning, and care of vegetation.
• Florist / Assistant Florist: Designs and arranges floral displays throughout the hotel, including lobby and event
arrangements.
• Laundry Manager / Laundry Supervisor: Oversees laundry facility operations, staff management, and maintenance
of laundry equipment.
• Valet / Runner: Delivers guest requests, amenities, and supplies, and assists with luggage and room service
tasks.
• Room Attendant: Acts as a housekeeper for guest rooms, ensuring they are clean, stocked, and inviting for
guests.
• Hotel Housekeeper: Responsible for cleaning guest rooms and public areas, restocking supplies, and upholding
inventory levels.

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