Mobile Video Recorder

Quick Start Guide

Version 1.0.1
 Contents
Foreword ..................................................................................................................................................... 4
General ........................................................................................................................................................ 4
Important Safeguards and Warnings....................................................................................................... 4
1. Installation ........................................................................................................................................... 5
1.1 Connecting to Device Cables .................................................................................................... 5
1.1.1 Connecting to Power Cables .................................................................................................... 5
1.1.2 Obtain Connection Modes of the Main Power Switch ........................................................... 6
1.1.3 Connecting Operation ............................................................................................................... 6
1.1.4 Connecting with Alarm Input .................................................................................................... 7
1.2 Introduction of Alarm Input ............................................................................................................. 8
1.2.1 Connecting with the Emergency Alarm Button.......................................................................... 8
1.2.2 Connecting with Other Types of Alarms on the Vehicle........................................................ 8
1.3 Separate Installation ........................................................................................................................ 9
1.3.1 Separate Installation of Device .............................................................................................. 10
1.3.2 Separate Installation of Recorder .......................................................................................... 10
1.4 Installation of Antenna ................................................................................................................... 11
1.4.1 Installation of Mobile Network Antenna ................................................................................ 11
1.4.2 Installation of GPS Antenna ................................................................................................... 12
1.4.3 Outside Installation ................................................................................................................. 12
1.4.4 Inside Installation .................................................................................................................... 13
2. Turning on/off the Device ................................................................................................................ 14
3. Initializing Device ............................................................................................................................. 14
4. Logging into the Device ................................................................................................................... 16
5. Device Operations ............................................................................................................................ 17
5.1 Testing the Device Antenna..................................................................................................... 18
5.1.1 Testing Mobile Network Antenna .................................................................................... 18
5.1.2 Testing the GPS Antenna ................................................................................................. 19
5.2 Setting Local Alarm .................................................................................................................. 20
5.3 Setting Auto Registration ........................................................................................................ 21
5.4 Setting Plate Number ............................................................................................................... 22
5.5 Resetting Password ................................................................................................................. 23
5.6 Mobile Application ………………………………………………………………………………….
24
6. Abnormal Problems ......................................................................................................................... 26
6.1 Boot-up Abnormality ................................................................................................................ 26
6.2 No Video Recorded .................................................................................................................. 27
 6.3 GPS Problems ........................................................................................................................... 27
6.4 Network Problems .................................................................................................................... 27
Thank You for Choosing CP Plus! ................................................................................................................... 29
Regulatory Information
The regulatory information herein might vary according to the model you purchased.
Some information is only applicable for the country or region where the product is
sold.

FCC Information

Changes or modifications not expressly approved by the party responsible for

compliance could avoid the user's authority to operate the equipment.

FCC conditions:
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operation.

FCC compliance:
This equipment has been tested and found to comply with the limits for a digital
device, pursuant to part 15 of the FCC Rules. This equipment generate, uses and
can radiate radio frequency energy and, if not installed and used in accordance with
the guide, may cause harmful interference to radio communication.
• For class A device, these limits are designed to provide reasonable protection
against harmful interference in a commercial environment. Operation of this
equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
• For class B device, these limits are designed to provide reasonable protection
against harmful interference in a residential installation. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
 Foreword
General
This Quick Start Guide describes the installation, operation, and abnormal problems of the vehicle
video recorder in detail.

Safety Instructions
The following categorized signal words with defined meaning might appear in the Guide.
Symbol Description
Indicates a medium or low potential hazard which, if not
DANGER avoided, could result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could resultin
property damage, data loss, lower performance, or
CAUTION unpredictable result.
Provides methods to help you solve a problem or save you
TIPS time.

Provides additional information as the emphasis and

NOTE supplement to the text.

Important Safeguards and Warnings

The following section describes how to use this product correctly and how to prevent dangers and
property loss in using it. Do comply with it strictly. Before using this product, read this Manual
carefully. Keep this Manual properly after reading for future reference.

CAUTION
• This product must be installed in a dry and ventilated environment on a vehicle. Keep the
device away from heat sources, dust, strong vibration sources and strong magnetic field.
• Install the device horizontally or in a stable place. Take measures to prevent it from falling.
• Do not drip or splash liquid onto the device. Make sure that the device does not bear any
objects filled with liquid to prevent liquid from flowing into the device.
• Install the device in a place with good ventilation. Do not block the air vents of other devices.
• Use the device only within the rated input and output range.
• Do not dismantle the device without permission.
• Transport, use and store the Device under the allowed humidity and temperature conditions.

WARNING
Use the wires (power cables) recommended for the region where the device is used within the
specified range of specifications.
1. Installation

1.1 Connecting to Device Cables

1.1.1 Connecting to Power Cables

Before connecting the power cable, confirm whether the input voltage is between 6V DC and
36V DC. If it is out of the range, it will damage the device.

Please make sure that the positive and negative poles of the power are connected correctly. If
not, the device may be damaged.

The diameter of the power cable should be more than 1.0 mm2. Use power cables
recommended by our company.

When connecting the cables to the device, make sure that the main power switch of the
vehicle is turned off and the key of the vehicle is placed in the off state.

• Introduction of Power Cable

For the power cable of the device,
Connect one end of the power cable to the power port of the device (the left port in the figure)
or directly use the power cable from the device. Connect the other end to the vehicle battery
(the right port in the figure). The red one with fuse is positive pole of the power (normal live).
The black one is the grounding cable. The orange one is the ACC signal (Key live).

Only some devices with the power cable connected can be directly used, subject to
actual situation.
Power cable
1.1.2 Obtain Connection Modes of the Main Power Switch
• To ensure correct cable connection, it is necessary to obtain the connection mode of the
main power switch through three methods (is the main power switch connected to the
positive or negative pole of the battery?).

• Ask the vehicle to manufacture the connection modes of the main power switch of the vehicle.

• Measure with a multimeter: disconnect the main switch, then measure the voltage between
the vehicle body and the positive pole of the vehicle battery. If the voltage is 12V or 24V, it
means that the main switch disconnects the positive pole. If the voltage is 0V, then the main
switch disconnects the negative pole.

• Visual inspection: whether the switch cable near the vehicle battery is connected to the
positive pole or the negative pole.

1.1.3 Connecting Operation

The power supply of the vehicle video recorder requires grounding cable connection, ACC
signal, and normal live wire.

Enable the main power switch on the vehicle, place the key in the OFF state, and then
measure the normal live electricity of the vehicle.
Use a multimeter to measure the voltage on the fuse by switching to the DC voltage range.
When the multimeter detects voltage, it measures the normal live electricity on the vehicle.
Generally, the voltage is 24V DC for large vehicles and 12V DC for small vehicles. However,
this is subject to actual data.

When the vehicle key is placed at the ACC state or the ON state, the ACC signal of
the vehicle is measured.
Use a multimeter to measure the voltage on the fuse by switching to the DC voltage range.
When the multimeter detects voltage, remove the car key. If the voltage changes to 0V, it
means that the measured signal is ACC on the car.

Turn off the main power switch on the vehicle and place the key in the OFF state.

Connect the power cable according to the main power switch installation
mode. See 0 and 0.

 The positive and negative poles of the battery must be equipped with protective devices
such as fuses.
 For the vehicle with the main power switch installed on the negative pole of the vehicle battery,
install the device separately. Separ ate Installation for d details.
 Vehicle main power switch installed on the positive pole of the vehicle battery

Vehicle main switch installed on the negative pole of the vehicle battery

1.1.4 Connecting with Alarm Input

When you have the need for emergency alarm, left turn, right turn, reversing, braking, door
opening and closing, and other alarm signals, you need to understand the alarm input
connection method.
1.1.5 Introduction of Alarm Input
Alarm Input supports 2 modes including high electrical level and low electrical level.
 Low level alarm voltage input ranges from 0V DC to 1.5V DC.
 High level alarm voltage input ranges from 4V DC to 36V DC.

1.1.6 Connecting with the Emergency Alarm Button

The emergency alarm button should be connected to the alarm port of the vehicle video
recorder. The emergency alarm button needs to set Trigger Mode as Low Effective, and
Device.
Alarm .”
Type as Normally Open. For details about local alarms, Setting Local Alarm.

Alarm Button Connection Diagram

1.1.7 Connecting with Other Types of Alarms on the Vehicle

Taking reversing and door signals as an example, introduce the operation of other
types of alarms on the vehicle.
Reversing and door signals can be connected to the device as alarm input signals.
 Receive the reverse alarm signal
Vehicles with reversing indicator (R): receive the signal from the reversing indicator.
When put the vehicle in the reverse gear, the line with voltage of +12V or +24V is the
reverse alarm signal line.
Vehicles without reversing indicator: receive the signal from the reversing clutch. When
put the vehicle in the reverse gear, the line with voltage of +12V or +24V is the reverse
alarm signal line.
 Receive the door alarm signal
Vehicles with door indicator: receive the signal from the door indicator. When the
door is open, the line with voltage of +12V or +24V is the door alarm signal line.
 Vehicles without door indicator: receive the signal from the door switch (this signal is the high
level or low-level pulse signal).
For reverse and door alarm connections, Set alarm input 2 for reverse alarm and alarm
input 3 for door alarm. Set Trigger Mode as High Effective and Type Mode as Normally
Open.
For details about local alarms, Setting Alarm. ”

Reverse and door alarm signal connection

1.1.8 Separate Installation

If the main power switch installed on the negative pole of the vehicle battery is
disconnected, the electrical appliances on the vehicle will generate a loop through the
recorder shell, the vehicle body, and the battery, which can lead to the following
problems. Therefore, install the device separately.

 If there are high-power electrical appliances on the vehicle, it can cause the cathode
line blowout.

 The vehicle electrical appliances cannot be turned off.

 The vehicle video recorder cannot be turned off.

Separate installation refers to making the insulation between the whole system shell and
the negative pole and the vehicle shell, which mainly includes separate installation of
recorder and separate installation of device.
1.1.9 Separate Installation of Device
Attach the screws to the spacer and then tighten the holder and the device.

Separate installation of vehicle video recorder

1.1.10 Separate Installation of Recorder

Our company’s vehicle camera series have the shell separate from the negative pole of the
power, so that there is no need to install the camera separately. If the vehicle is equipped
with a camera from other manufacturers, it is required to determine whether to install
separately.

Verify whether separate installation is needed

First, use a multimeter to confirm whether there is a conduction between the
camera and the negative pole. If there is a conduction, it needs to be installed
separately.

Separate Installation Method:

Install on an insulated decorative plate. The plate is from the vehicle itself.
The camera is installed on an insulating plate, which can be fixed on the vehicle.
The insulation plate needs to be made separately.
1.2 Installation of Antenna
The device antenna is installed to connect the device to the network and to locate the
position of the vehicle.

1.2.1 Installation of Mobile Network Antenna

When installing sticking antenna, make sure there is no metal material below the
sticking spot.
The large sucker antenna needs to be attached vertically to the metal. In special cases,
when the material of the adsorption position is not metal, it can be fixed by double-sided
3M adhesive or gluing.
For installation of mobile network antenna. Flat antennas and large sucker antennas
are recommended to be attached vertically and closely to the vehicle windshield
(e.g., on the dashboard, under the windshield) or hidden in the dashboard.
Install the mobile network antenna outside the vehicle. Large sucker antenna is attached
to the roof of the vehicle, the upper of the trunk, or other positions.

Inside installation of Mobile Network Antenna

 Outside installation of Mobile Network Antenna

1.2.2 Installation of GPS Antenna

At present, the mainstream locating methods include GPS, and GLONASS.
Positioning antenna includes GPS antenna, antenna, and GLONASS antenna
respectively.
In this document, GPS antenna is used as an example to illustrate the installation
steps of locating antennas. The installation process of another locating antenna is
identical.

1.2.3 Outside Installation

Place the GPS antenna on the left front of the roof.
The antenna is magnetically attached to the roof of the vehicle. Glue can be
applied to four sides of the antenna to fix more reliably.

To make the sensitivity and accuracy of positioning free of interference, ensure

that there is no high-power electrical or electronic interference source (such as a
fan or AC compressor) or obstacles within 1 meter around the GPS antenna.

Insert the GPS antenna lead wire into the antenna lead hole on the roof of the vehicle
and connect to the GPS antenna port inside the vehicle.
The requirements of the GPS antenna lead hole are as follows. The inner radius is at
least 10mm. It must be waterproof. Easy to replace and maintain the antenna.
 Outside Installation

1.2.4 Inside Installation

When limited by waterproof and wiring requirements, the antenna can be installed inside
the vehicle.
To select the installation place, it is recommended to place the antenna horizontally on
the dashboard close to the windshield and make the GPS cable facing upward to
enhance the signal.

Inside Installation
2. Turning on/off the Device
Turning on/off operations are depending on the devices. Refer to the corresponding
operation manual for details.
 Turning on: Turn the device key to and the vehicle key to ACC position. The power
indicator is on, and the recorder is booting up. Booting up takes time. After the Device is
booted up, the initialization interface is displayed by default.
 Turning off: When the vehicle ACC is disconnected, the Device is turned off according
to thesettings of auto turn-on/off and auto turn-off delay.

3. Initializing Device
When you login the device for the first time or you want to restore the factory settings, you
need to initialize the device. Only after initialization can you operate and configure your
device. This document takes operations on local interface as an example to introduce the
device operation. For the Web interface operation, refer to the corresponding operation
manual.

Preconditions
The device is connected to the display and the mouse.

Steps
Step 1 Plug the device’s power line into a socket.
After the Device is turned on, the initialization interface is displayed.

Device initialization entering password

Step 2 Enter the Password confirm the Password and the Prompt Question, and
then click Next.
The pattern lock setting interface is displayed.
To secure your account, it is recommended to keep the password properly and
change it regularly.
The password hint can help you recall the password.

Device initialization setting pattern lock

Draw a pattern lock and confirm it. If you do not want this configuration, click
Skip.
The password protection interface is displayed.

Device initialization password protection

 Configure the protection method for password. If you do not want to set the
protection, clear both the Email Address check box and the Security Question
check box.
Select Email Address and enter your Email address.
Select the Security Question check box, select the question and enter the corresponding
answer.

Click Save.
4. Logging into the Device
After the completion of device initialization, you can log into the device and configure. This
document takes operations on local interface as an example to introduce the device operation.
For the Web interface operation, refer to the corresponding operation manual.

Step 1 Right-click on the live view screen, the shortcut menu is displayed. Then select Main
Menu.

The SYSTEM LOGIN interface is displayed.

Logging in system

 If the unlock pattern was set during initializing, the unlock pattern login interface is displayed.
Then use the unlock pattern to login.
Click to view the password hint to help you recall the password.

If you forget your password, click and you can retrieve it through the security questions or
reserved phone number. See “5.5 Resetting Password for details.
Step 2 In the Username list, select a user account, and enter the corresponding password
that was set during initializing.

Step 3 Click OK.

The Main Menu interface is displayed.

Main menu
5. Device Operations
This document takes operations on local interface as an example to introduce the
device operation. For the Web interface operation, refer to the corresponding
operation manual. Testing the Device Antenna

Verify the installation of the antenna and adjust the antenna position according to the
signal intensity.

5.1.1 Testing Mobile Network Antenna

The antenna installation can be verified by the 3G/4G signal intensity. When testing the
antenna, you should adjust according to the signal intensity. Generally, the signal intensity
shall reach 4 bars or more.

Step 1 Select Main Menu > Network Settings >

3G/4G. The 3G/4G interface is displayed.

Step 2 Select Enable and set 3G/4G parameters.

For detailed parameter settings, see User Manual, or consult the VPN network
administrator and 3G/4G provider.

Step 3 Click Apply.

Step 4 Select the Status tab, and check dialing.

The IP address appears at the IP address when dialing successfully.

Configuring 3G/4G Settings

5.1.2 Testing the GPS Antenna
Turn off all the electrical appliances on the vehicle (such as vehicle audio and video
system, AC, heater, headlights, and other high-power devices). Then turn on all the
electrical appliances on the vehicle. Test the corresponding satellite signal intensity and
locating speed respectively.
The standards for antenna installation are as follows.

 The number of satellites involved in the locating test on an open ground should be
greater than 10 and the signal intensity value should be greater than 40.
 When all the appliances are turned on and off, the satellite signal intensity measured
are very similar.

If the signal detected when all the electrical appliances are turned on is significantly
weaker than that when all the electrical appliances are turned off, it indicates that the
electrical appliances on the vehicle have interference with the antenna and the antenna
needs to be re- located. If the interference still exists after trial of different installation
positions, it is recommended to add a shield cover.

Click Main Menu > Status Information > SATELLITE INFO. The SATELLITE INFO
interface is displayed.

Satellite information
5.2 Setting Local Alarm
You can configure the trigger mode and linked action for local alarms. When the local
alarm is triggered, it outputs the local alarms in the configured way.

Step 1 Click Main Menu > Alarm > Alarm Input > Local Alarm
The Local interface is displayed.

Local alarm input

Step 2 In the Alarm Input list, select a channel, and then click the Enable check box.

Step 3 Set alarm name, trigger mode and device type, and set linked actions according to
the actual needs.

 Trigger mode includes high effective and low effective. High effective: the alarm
signal is 12V/24V voltage. Low effective: the alarm signal is ground signal.
 Device type: normally open and normally closed. If the alarm signal is disconnected under
normal circumstances and connected when the alarm is triggered, select Normally Open. If
the alarm signal is connected under normal circumstances and disconnected when the
alarm is triggered, select Normally Closed.

Step 4 Click Apply.

5.3 Setting Auto Registration
After successfully auto registered, when the device is connected into the Internet, it will
report the current location to the specified server to make it easier for the Client software to
access the Device, and to preview and monitor it.

Step 1 Select Main Menu > Platform Access > REGISTER.

The REGISTER interface is displayed.

Registration

Step 2 Click Enable to enable auto registration. Set IP address, ports, and sub-device
ID for the server.

Step 3 Click Apply.

After successfully connected, connected is displayed at connection status.
5.4 Setting Plate Number
Set the license plate number of the vehicle and display the corresponding plate number in the
preview interface for the convenience of identifying the vehicle.

Step 1 Click Main Menu > SETTING > GENERAL > General.
The General interface is displayed,

General

Step 2 Select the short name of the region where the vehicle is registered and enter the
plate number.

Step 3 Click Apply.

5.5 Resetting Password
You can reset the password through reserved phone number or security questions when you
forget the password for admin account.

Step 1 Enter the login interface.

 If you configured unlock pattern, the unlock pattern interface is displayed. Click Forget Pattern.
The password input interface is displayed.

 If you did not configure unlock pattern, the password login interface is displayed.

Logging in System

Step 2 Click .

 If the reserved email was set, the interface as shown in 0 is displayed.

 If no reserved email was set, set the Email according to system instructions. Then click Next.
 Reset password (1)

Step 3 Click OK.

The Reset the password is displayed.

Reset the password (2)

 Step 4 Reset the login password.

 Reset by QR code
In the Reset Type list, select QR Code, and then follow the instructions to get the
security code in your reserved phone number. Input the security code into the “Please
input the security code” text box.

• You can get the security code twice by scanning the same QR code. If you need to
get the security code once again, refresh the screen.

• The security code is valid for 24 hours.

 Security Questions
In the Reset Type list, select Security Question, the security question interface is
displayed. In the Answer boxes, enter the correct answers.

Step 5 Click Next.

The Reset the password interface is displayed. See 0.

Figure 5-9 Reset Password (3)

In the New Password box, enter the new password and enter it again in the
Confirm Password box.
The new password can be set from 8 characters through 32 characters and
contains at least two types from number, letter and special characters (excluding
', ", ;, :, &). Enter a strong password according to the security level indication.

Click Save to complete password reset.

5.6 Mobile Application QR code
For mobile applications you can download from below QR code

Application name: EMSS PRO

6. Abnormal Problems
When you encounter abnormal problems, troubleshoot according to the method provided. If
the problem still cannot be solved, contact the company's technical support.

6.1 Boot-up Abnormality

1. After power is on, the device cannot boot up. Troubleshoot by doing the following

steps: Step 1 Check if the PWR is on.

 If the PWR is off, check whether the power supply voltage, ACC voltage, and the fuse are proper.
A multimeter can be used to measure the normal live voltage and ACC voltage.
 If there is no problem, proceed to Step 2.

Step 2 Check whether the locker of HDD box/ SD card slot is locked
If the locker is not locked, the device will not boot up. Simply lock it to solve the problem.

Step 3 Check the peripherals malfunction

The host can be disconnected from other peripherals (such as cameras) other than
the power cable. The host can be reconnected to see whether it can boot up properly.
If it can boot up normally, check the peripherals one by one.

2. The device is repeatedly restarting. Troubleshoot by doing the following

steps: Step 1 The device has the function of “automatic restart when lacking for

HDD”
Please check whether the HDD (or SD card) is installed correctly If you do not need this
function, please select Main Menu > VEHICLE > ABNORMAL to disable this function.

Step 2 HDD malfunction causes device unable to properly boot up.

For examples, when the ambient temperature is too low, the device will restart
repeatedly, possibly due to the false recognition of the HDD. You can install the heater
module to solve this problem.
 6.2 No Video Recorded
There is no video recorded. Troubleshoot by doing the following steps:

Step 1 Check whether HDD (or SD card) can be detected by the device

 Login in the device to check whether the HDD (or SD card) is in normal status (method: select
Main Menu >System Info > HDD Info)
 Re-install the HDD (or SD card) correctly if HDD (or SD card) is not detected if it is in the
Sleep or Severely Damaged state; replace the HDD (or SD card).

Step 2 Check the device log to see if any HDD formatting process was performed on the device.

Step 3 Check the recording status of the device. If the recording status is not Auto Recording,
select Auto Recording.

6.3 GPS Problems

If GPS cannot locate or drift, troubleshoot by doing the following steps:

Step 1 Check if number of satellites involved in GPS locating and signal intensity meet
the requirements.

Step 2 Check if GPS antenna is connected to the correct antenna base.

Step 3 If the malfunction is caused by the antenna itself, replace antennas to check.

Step 4 Determine if there is interference with other electrical appliances on the vehicle.
Check the GPS signal intensity from the device menu, open the car electrical appliances
(such as car audio and video system, car air conditioning, heater, headlamp, intercom and
other high-power devices) to see whether the signal intensity value has a significant
change. If it is significantly weakening, GPS is affected by other electrical appliances. You
can add a GPS antenna shield cover to avoid interference from other electrical appliances.

6.4 Network Problems

1. 3G/4G dial failure and the IP address unobtainable. Troubleshoot by doing the following
steps:

Step 1 Check if the 3G/4G module is identified by the device. If not, contact the company's
technical support.

Step 2 Check if SIM card is identified by the device.

Step 3 Check if 3G/4G module, SIM card and the set network service providers are matched.

Step 4 Confirm that the antenna is installed correctly according to the installation and testing
method of the antenna.
 Step 5 Check if the SIM card is overdue or the data package exceeds the plan. You can inquire
the network service provider over phone.

Step 6 Check if 3G/4G parameters are set correctly. Focus on checking parameters such as
APN, authentication mode, username, and password. You can inquire the corresponding
network service provider for VPN parameters.

2. Fail to connect to EMSS PRO. Troubleshoot by doing the

following steps:

Step 1 Confirm the dialing of 3G/4G, and it can ping the EMSS

PRO server.

Step 2 Check the auto registration parameters: Server address, Ports, and Device ID

Step 3 Check the platform setup parameters to ensure that the platform parameters are
consistent with the device parameters.

3. Video is stuck after properly connecting to EMSS PRO. Troubleshoot by

doing the following steps:

Step 1 Unstable signal causes video stuck. Check that the antenna is installed properly
according to the installation and testing method of the antenna.

Step 2 Sub stream is not checked on the platform, so that the mainstream is used on the device.
Check the sub stream when the device is added to the platform.

Step 3 Device sub stream parameters are set improperly. Set appropriate stream, frame rate,
and other video parameters according to the actual network environment.
Thanks for Choosing CP Plus!

Website: - [Link]
Email id: - sales@[Link]; support@[Link]