Sectional Door

Installation & Operation Manual

CONTENT
01 Sectional Door & Applications

02 Salient features
Sectional Door

03 Operation Procedure
Weight Counterbalance
Rollers and tracks
Spring safety device
Inspecting the safety equipment
Check reversal limit
DANGER
Notes
Inspection instructions

04 Troubleshooting and Remedies

Error display

05 Spares Parts
Sectional Door Sectional Door Applications:

Commercial Buildings and warehouses

Docking Bays
Anti-Rooms
Plant & Machinery Rooms
Industrial Hall
Outer Peripheral Walls
Salient Features Operation Procedure
For additional details ref to the approved drawings

SECTIONAL DOOR
Model 1 - N track - Head room = 440 mm

Model 2 - H track – Head room = 880 mm

Model 3 - VU track – Head room = door Height + 350

• Modern alternative to rolling shutter, providing hermetic seal against dust, heat, water,
insects etc.

• The articulated roller holder reduces the headroom and protects the top door section
from excessive bending

• Soft start & stop ensure especially quiet door travel and extend the service life of the
door system

• Finger trap protection

• Spring safety device

Before fitting the door, the structural opening and the floor of the building must be
completely finished.
• Closing edge safety device

• Optimum counterbalance of door operation.

Observe the following during fitting:

• 100 % CFC-free & made of hot galvanized steel.

• Establish a secure connection with the building structure.

• Thermal insulation U = 1.0 W/m²K

• Check that the fixing materials supplied are suitable for the given structural
conditions.
• Acoustic rating: R= 25 dB
• Ensure adequate water slope towards the outside in the area of the bottom seal and
• Self-monitoring closing edge safety device the frame parts, otherwise there is danger of corrosion.

• Emergency hand chain provided in case of power failure • Ensure sufficient drying and ventilation in the building, otherwise there is danger of
corrosion.

• The door must be effectively protected before carrying out plastering and paintwork,
as splashes of mortar, cement, plaster, paint etc. can damage the door surface.
Weight Counterbalance Check reversal limit
WARNING! Test body: wooden block, 50 mm high.

Danger of injury due to uncontrolled door drops If the counterbalance has not Trigger a door cycle towards the Close end-of-travel position. If the test body is not recognised
been properly adjusted, this may result in an uncontrolled door drop, which could (the door continues to travel and makes impact), the following steps are to be taken:
trap persons or objects.
In programming mode, set the reversal limit a little lower (lower function number)
• Retention the torsion springs. High torque Springs are under high torque
stress and may discharge high forces if they are not secured during
tensioning.

Check the counterbalance of the door leaf

• Open the door manually up to the half-way point. The door must be capable
of holding this position. If the door moves substantially downwards: Retention
the torsion springs.

Rollers and tracks

When the door is closed, the rollers must be easy to turn.

• Adjust rollers if necessary. Observe the operator fitting notes; they contain DANGER
details on roller adjustment.
Compensating springs are under high tension Serious injuries may occur while
• Clean tracks, if necessary, do not grease! adjusting or loosening the compensating springs!

• For your own safety, only have a specialist conduct work on the door
compensating springs and, if necessary, maintenance and repair work!
Spring safety device
• Never try to replace, adjust, repair or reposition the compensating springs for
1. Once the spring safety device has been activated, hold the door leaf using a suitable the counterbalance of the door or the spring mountings yourself.
auxiliary tool, then move the spring shaft with a tensioning spindle so that the capture pawl
• In addition, check the entire door system (joints, door bearings, cables,
can be released and secured with the security pin.
springs and fastenings) for wear and possible damage.
2. Afterwards, let the door leaf down, release the springs and replace the one that has broken. • Check for the presence of rust, corrosion, and cracks. A malfunction in the
door system or an incorrectly aligned door can cause serious injuries!

• Do not use the door system if repair or adjustment work must be conducted!
Inspecting the safety equipment
1. As the operator of a machine is also responsible for ensuring its safety, regular inspection
and maintenance of the power driven door and the overall door system is strongly
recommended! In doing so, safety requirements.

2. Inspection and repairs may only be carried out by a qualified person (see also the supplied
test manual). A visual inspection may be carried out by the operator.
 Troubleshooting And Remedies
Notes:
• A secured release (SE and ASE) is necessary for areas without a second
entrance that prevents the possibility of being locked in or out; this must be
ordered separately. Product: Sectional Door Model: N, VU, H Track Controller: WA300 S4

• Check the secured release monthly for proper function. Error Code Description Possible cause Troubleshooting

• When mounting the shaft operator, a suitable type of grease (e.g. copper No display when a button is pushed or a radio
paste) must be used at the operator / shaft or chain box / shaft connection Off impulse for operation — Operating notification
points. is activated / no operating voltage
The operator has been taught in and is ready for
Steady
• The screws should not be tightened until the claw coupling has been fitted to illumination
operation/taught — Operating notification
the spring shaft. in for press-and-hold operation
• Operator has not been taught in / learning run The operator has not
Slow flashing Teaching in the operator
• Fast close learning run been taught in yet
• During the hold-open phase
Inspection instructions • During the pre-warning phase
• During programming of the
Fast flashing SKS stop position — Operating notification
• DIL switches 2/6 continue to be set to ON for
Claw coupling
a desired
reset
The claw coupling is a wearing part, which is why we recommend having it • During the reset process
exchanged by a specialist company after max. 100,000 door cycles. Very fast
• Maintenance cycle counter • Operating notification
flashing —
• Press-and-hold operation • Perform maintenance
(flashes)
• During maintenance, make sure the that coupling is free of corrosion and that when not taught in
the components do not exhibit any cracks. 1x / 2x / 3x
During programming of the automatic timer /
/ 4x flashes
during — Operating notification
• Inspect the torque support and all screws for corrosion, cracks and a tight fit. within 10
programming of the start warning
seconds.
Photocell was
LS safety equipment has been Check photocell, replace or
2x flashing interrupted or is
activated connect as necessary
not connected.
• Safety device SKS/power limit in the Close • There is an
direction has been activated / is defective obstruction in the
• Remove the obstruction
3x flashing • Blocking protection in the door area
• Check counterbalance
Close direction has been • Sluggish door
activated travel
• Maintenance
release for operator
mechanism open • Lock the operator’s
• Maintenance release open • Hold circuit plug maintenance release
4x flashing • Hold circuit open X30/ST1 open • Close contacts/electric
• Wicket door contact with testing negative • Magnet of contact circuits, check electric circuits
wrong way round/ • Check magnet/contac
wicket door contact
defective
• Remove the obstruction
• There is an
• Check counterbalance
• Power-limit for door-open travel direction obstruction in the
• Delete any door data,
5x flashing responded door area
teach in again.
• Lintel trap guard EZS responded • Sluggish door
• Test the lintel trap guard
travel
area
Contact the service
department if this error re-
6x flashing General system error
appears after
switching the control back on
Product: Sectional Door Model: N, VU, H Track Controller: WA300 S4 SKS connection housing
Red LED on:
Error Code Description Possible cause Troubleshooting • Check connection of resistance contact strip.
Operator overheated (≥ 80°C) Red LED off:
• Over temperature or under temperature Self-testing of resistance contact strip • Check colour sequence of coiled cable.
> +80°C/ short circuit (≤ -25°C) 15 8k2 at socket X30 unsuccessful or 8k2 • X32 must not be assigned.
7x flashing Gear drive temperature sensor • Under Check ambient temperature triggered. The door only closes in press-and-hold operation:
temperature < -25°C/ Short circuit/interruption in the • Press the button -> press-and-release attempt -> error
interruption connection with the message
temperature sensor • Pressing the button again closes the door in press-and-
hold operation
Insufficient
8x flashing Poor counterbalance Check spring tension Wicket door contact defective. Self- Wicket door
counterbalance
16 testing is negative. Door cannot be • Magnet of contact wrong way round
moved. • Wicket door contact defective
Door
Product: Sectional Door Model: Direct Drive Controller: A445 • Springs have lost their tension.
The Open power limit has been • Door movement is sluggish.
17
Error Code Cause Of Error Code Trouble Shooting / Remidies activated. Function number
Force setting too sensitive.
Control housing • Check force setting in program menu 05.
01 RSK generally open • Check jumpers in the connecting plugs X1, X3
Door
• Check jumper plug X10
Door movement is sluggish.
SKS connection housing The Close power limit has been Function number
Yellow LED on: 18
activated. Force setting too sensitive.
• Check colour sequence of coiled cable in X30. • Check force setting in program menu 06
RSK of closing edge safety device Yellow LED off: (also after exchanging springs).”
02
(SKS) open • All the sockets X31 must be assigned.
Door
• Check wicket door contact, shootbolt.
Door movement is sluggish.
• If a resistance contact strip 8k2 is connected at X33, a
Operator
jumper plug must be inserted in X34.”
21 Operator blocked: Motor does not start. • Motor disengaged
Operator • Connecting cable not connected
03 RSK at socket X40 open • Operator overheated Control
• The operator’s emergency operation device is in use” Fuse F1 defective
Control housing Function number
04 RSK at socket X50 open
• Miniature lock, connected at X4, at position 0” • Programming of the fitting type does not correspond to the
Rotational direction:
General 22 actual fitting type used.
Rotational direction of motor is inverted.
• Obstacle recognised Electric socket:
• Optics of the safety devices is dirty • Check the direction of the phase rotation of the mains lead
• Transmitter and receiver are not aligned to each other RPM too slow: Door
SKS connection housing 23
Motor does not start or is too slow. Door movement is sluggish.
Red LED on:
Door
• Check optosensors.
• Door height and door transmission ratio do not match the
• Check connection cable X34.
Self-testing of safety device at socket operator.
• X33 must not be assigned. Door type:
11 X30 was unsuccessful or safety device Operator
Red LED off: 24 Operator is not designed for the door
was triggered. • Chain box 1:2 fitted the wrong way round
• Check colour sequence of coiled cable. type.”
Electric socket:
The door only closes in press-and-hold operation:
• Check the direction of the phase rotation of the
• Press the button -> press-and-release attempt -> error
mains lead
message
• Pressing the button again closes the door in press-and- General malfunction of the power circuit Control
31
hold operation board Power circuit board must be replaced.
Light grille HLG Door
• See possible errors section 8.12 Running time:
32 Door height and door transmission ratio do not
Door travel takes longer than permitted.
Self-testing of safety device at socket • With photocells, check alignment. match the operator.
12 X20 was unsuccessful or safety device • With photocells, the connection between transmitter and Fuses
was triggered. receiver must consist of a version P Y-piece. • Check microfuses of main circuit.
33 Force measurement
Self-testing of safety device at socket • With photocells, check alignment. Control
13 X21 was unsuccessful or safety device • With photocells, the connection between transmitter and • Power circuit board must be replaced.
was triggered. receiver must consist of a version P Y-piece. Fuses
Self-testing of safety device at socket • With photocells, check alignment. • Check microfuses of main circuit.
34 Force measurement
14 X22 was unsuccessful or safety device • With photocells, the connection between transmitter and Control
was triggered. receiver must consist of a version P Y-piece. • Power circuit board must be replaced.
 Control Self-testing of safety device at socket • With photocells, check alignment.
Short-circuit or overload of the 24 V supply to the control 12 X20 was unsuccessful or safety device • With photocells, the connection between transmitter and receiv-
35 24 V undervoltage
Disconnect any connected devices and was triggered. er must consist of a version P Y-piece.
supply separately. Self-testing of safety device at socket • With photocells, check alignment.
Control 13 X21 was unsuccessful or safety device • With photocells, the connection between transmitter and receiv-
Cable (Absolute encoder AWG/Door position sensor TPG) at was triggered. er must consist of a version P Y-piece.
41 Interface COM X40
socket X40 is not connected or Self-testing of safety device at socket • With photocells, check alignment.
not properly plugged in. 14 X22 was unsuccessful or safety device • With photocells, the connection between transmitter and receiv-
Control was triggered. er must consist of a version P Y-piece.
42 Interface COM X50 Cable (cover keypad) at socket X50 is not SKS connection housing
connected or not properly plugged in. Red LED on:
Control • Check connection of resistance contact strip.
43 Interface COM X51 Cable (extension PCBs) at socket X51 is not Red LED off:
Self-testing of resistance contact strip
connected or not properly plugged in. • Check colour sequence of coiled cable.
15 8k2 at socket X30 unsuccessful or 8k2
Functions • X32 must not be assigned.
triggered.
Permanently stored data is deleted. After switching back on at The door only closes in press-and-hold operation:
46 EEPROM test failed. • Press the button -> press-and-release attempt -> error message
the mains, all functions
must be reprogrammed. • Pressing the button again closes the door in
press-and-hold operation
Control program
Temporarily stored data is deleted. After switching back on at Wicket door
47 RAM test failed. Wicket door contact defective. Self-test-
the mains, this data will be 16 • Magnet of contact wrong way round
ing is negative. Door cannot be moved.
restored. • Wicket door contact defective

Control program Door

48 ROM test failed. If this error re-appears after switching the control • Springs have lost their tension.
back on, the control is defective. The Open power limit has been activat- • Door movement is sluggish.
17
ed. Function number
Force setting too sensitive.
• Check force setting in program menu 05.
Door
Product: Sectional Door Model: N, VU, H Track Controller: B460FU Door movement is sluggish.
The Close power limit has been activat- Function number
Error 18
Cause Of Error Code Trouble Shooting / Remidies ed. Force setting too sensitive.
Code • Check force setting in program menu 06
Control housing (also after exchanging springs).
01 RSK generally open • Check jumpers in the connecting plugs X1, X3 Door
• Check jumper plug X10 Door movement is sluggish.
SKS connection housing Operator
Yellow LED on: 21 Operator blocked: Motor does not start. • Motor disengaged
• Check colour sequence of coiled cable in X30. • Connecting cable not connected
RSK of closing edge safety device Yellow LED off: Control
02 Fuse F1 defective
(SKS) open • All the sockets X31 must be assigned.
• Check wicket door contact, shootbolt. Function number
Rotational direction:
• If a resistance contact strip 8k2 is connected at X33, a jumper 22 Programming of the fitting type does not
Rotational direction of motor is inverted.
plug must be inserted in X34.” correspond to the actual fitting type used.
Operator RPM too slow: Door
23
03 RSK at socket X40 open • Operator overheated Motor does not start or is too slow. Door movement is sluggish.
• The operator’s emergency operation device is in use Door
Door type:
Control housing Door height and door transmission ratio do not match the operator.
04 RSK at socket X50 open 24 Operator is not designed for the door
Miniature lock, connected at X4, at position 0 Operator
type.
General Chain box 1:2 fitted the wrong way round
• Obstacle recognised Control
• Optics of the safety devices is dirty Check the wiring.
• Transmitter and receiver are not aligned to each other Communication with the frequency Operator
25
SKS connection housing converter Check the wiring.
Red LED on: If error re-occurs after a new travel command has
• Check optosensors. been given, replace the frequency converter.
Self-testing of safety device at socket • Check connection cable X34. General malfunction of the power circuit Control
11 X30 was unsuccessful or safety device • X33 must not be assigned. 31
board Power circuit board must be replaced.
was triggered. Red LED off:
• Check colour sequence of coiled cable. Door
Running time:
The door only closes in press-and-hold operation: 32 Door height and door transmission ratio do not
Door travel takes longer than permitted.
• Press the button -> press-and-release attempt -> error message match the operator.
• Pressing the button again closes the door in press-and-hold Fuses
operation Check microfuses of main circuit.
33 Force measurement
Light grille HLG Control
• See possible errors section 8.12 Power circuit board must be replaced.
34 Force measurement
Fuses
Check microfuses of main circuit. Spare Parts
Control
Power circuit board must be replaced.
Control
35 24 V undervoltage • Short-circuit or overload of the 24 V supply to the control
• Disconnect any connected devices and supply separately.
Control
41 Interface COM X40 Cable (Absolute encoder AWG/Door position sensor TPG) at socket
X40 is not connected or not properly plugged in.
Control
42 Interface COM X50 Cable (cover keypad) at socket X50 is not connected or not properly
plugged in.
Control
43 Interface COM X51 Cable (extension PCBs) at socket X51 is not connected or not prop-
erly plugged in.
Functions
46 EEPROM test failed. Permanently stored data is deleted. After switching back on at the
mains, all functions must be reprogrammed.
Control program
47 RAM test failed. Temporarily stored data is deleted. After switching back on at the
mains, this data will be restored.
Control program
48 ROM test failed. If this error re-appears after switching the control back on, the control
is defective.
Control
= Cable (Absolute encoder AWG/Door position sensor TPG) at socket
X40 is not connected or not properly plugged in.
Functions
• The control has not been taught in.
U
• Permanently stored data is deleted. After switching back on at the
mains, all program menu values must be reprogrammed.
 Shaft support bracket 2, with ballbearing WE =
30 3044140 311789 EA
[Link]. German Article No. SAP Item Code UOM Technical Spare Description 180, left, size 3, 5, 7
Shaft support bracket 2, with ballbearing WE =
31 3044141 311790 EA
180, Right, size 3, 5, 7
SECTIONAL DOOR
Shaft support bracket 1, with ballbearing Left,
32 3044812 311791 EA
Bottom door section 42mm, S-ribbed Stucco, size 2
1 3056063 311653 EA
RAL 9002 Shaft support bracket 1, with ballbearing Right,
33 3044813 311792 EA
2 3056065 311655 EA Door section 42mm, S-ribbed Stucco, RAL 9002 size 2
Door section 42mm, S-ribbed Stucco with Com- Shaft support x = 140, y = 212, with Hex Screw
3 3056067 311657 EA 34 3011151 311793 EA
pound Glazing type A42, RAL 9002 M10 × 20
Top door section 42mm, S-ribbed Stucco, with Shaft support x = 160, y = 232 with Hex Screw
4 3056071 311659 EA 35 3011160 311794 EA
Lintel Seal- RAL 9002 M10 x 20
5 311676 EA Torsion spring assembly - Left 3086199 3086203
36 311795 EA Cable drum Track application N, H, V - left
3086205 3086207
6 311677 EA Torsion spring assembly - Right
3086200 3086204
7 3040503 311775 EA Bottom cable bracket Track application N - Right 37 311796 EA Cable drum Track application N, H, V - Right
3086206 3086208
8 3040504 311776 EA Bottom cable bracket Track application N - Left “Cable for Cable Drums
38 3094620 3094622 311797 EA
Bottom cable bracket Track application H, HD, (Only One Side)”
9 3040793 311777 EA
HS, HU, HB, V, VU, VS, VB, NH - Right 39 3040916 311681 EA Catch Safety Device type - N - with rope
Bottom cable bracket Track application H, HD, 40 3040917 311680 EA Catch safety device type H-V - with rope
10 3040794 311778 EA
HS, HU, HB, V, VU, VS, VB, NH - Left
41 3054891 311679 EA Anti Lift Kit Type - N with Rope
11 3093587 311779 EA Roller bracket type 6 with Screws
42 3054892 311678 EA Anti-lift kit type H/V with Rope
3039948 3039964
12 311780 EA Roller holders with rollers and screws Galvanized Telephone cable (6 Core) with bothside Connec-
3041157 43 637939 310213 EA
tors (15Mtrs)
Top roller holder Track application N, ND, NS with
13 3094454 311781 EA 44 311798 EA Sectional Doors - Anchors Kit - Brick / Concrete
Buffer Bracket - Right
Top roller holder Track application N, ND, NS with 45 311799 EA Sectional Doors - Anchors Kit - Steel
14 3094453 311782 EA
Buffer Bracket - Left 46 311800 EA Sectional Doors - Anchors Kit - Puff Panel
15 3094003 312110 EA Roller bracket top right galv. (old 30468) 47 312059 EA WA 400 Sectional Door Operator
16 3094001 312111 EA Roller bracket top left galv. (old 30469) 48 637131 637129 637128 312060 EA EMERG. HAND CHAIN WA 400
17 3056279 311783 EA Hinge Galvanized (without support) with Screws 49 638027 638323 638021 312061 EA MOTOR CABLE
18 3060817 311784 EA Shootbolt with Self-tapping screw A 6.5 × 20 “636798
50 312077 EA 636798Operator WA 300 S4 Sectional Door
“3086280 Verticle Angle frame side assembly with track 636774”
19 311663 EA
3044800” - Left “4546392
“3086281 Verticle Angle frame side assembly with track- 4549567 4549567Secured Release WA 300 S4 with
20 311664 EA 51 312078 EA
3044801” Right 638931 Bowden Cable and Accessory Bag
638924”
21 3089360 311661 EA Horizontal track - Left
52 637713 311152 EA Push button DTH- R set
22 3089361 311662 EA Horizontal track - Right
53 637714 311153 EA Push button DTH- RM set
“Horizontal track - Left - Track application N3,
23 3043189 311785 EA ND3, NH3, H8, HD8, H10, “3044775
H11” 3044460 Complete Hand Pulley with Rope / With Link
54 312082 EA
3045172 Steel Chain
“Horizontal track - Right - Track application N3, 3045171”
24 3043190 311786 EA ND3, NH3, H8, HD8, H10,
H11” “3056043
55 3056044 312107 EA Complete Cpl. Chain Hoist, Link Steel Chain
25 3042247 311671 EA Track suspension L 1499 mm (one Vertical) 3056045”
26 3038670 311667 EA Connection rail 56 638076 310923 EA Torque Support 5
“3094440 57 638947 310930 EA Dog Hub with Spacer, Screws WA300
27 311673 EA Double radius 90°
3054696”
58 3064443 300148 Mtrs HG 033-4 BOTTOM SEAL (60 M)
Shaft support bracket 2, with ballbearing WE =
28 3044138 311787 EA SPRING SHAFT 40X3 MM, WITH GROOVE
160, left, size 4 59 3045688 300155 Mtrs
LENGTH
Shaft support bracket 2, with ballbearing WE =
29 3044139 311788 EA 60 3044205 310863 EA FLEXIBLE COUPLING
160, Right, size 4
 SPRING SAFETY DEVICE CONNECTING
61 3090146 310797 EA
WEDGE 56
62 638075 310922 EA SUPPORT BRACKET 1 WA400
63 637004 310907 EA DIRECT DRIVE MOUNTING KIT WA400
64 638166 311015 EA Emergency Handchain Extnset
65 636620 310902 EA CONTROL UNIT A445 50HZ
66 636640 310903 EA CONTROL UNIT A460 50HZ
67 636720 311012 EA Control Box B460FU
68 638094 310924 EA MAIN CABLE 400 V 3-PHASE
DISPLAYCIRCUITBOARD 445 S / T, 460 S / T, A
69 638069 311718 EA / B 445, A / B 460, B 460 FU, 445 R, 460 R and
360
70 637009 310908 EA COMPLETE SAFETY EDGE KIT IP65 (SKS)
“SYSTEM CABLE 4 WIRES,
71 637910 310913 EA
7,5 M”
“MULTI FUNCTIONAL CIRCUIT
72 637026 310032 EA
BOARD”
“2-channel receiver HET/S 24 BS 868
MHz for switching light on and off or to control
73 436727 311120 EA
(impulse) operators of other makes, with 2 volt-
free relays “
74 436728 311121 EA 2-channel receiver HET/S 2 BS 868 MHz
75 436721 310033 EA Remote RECEIVER HE 3BS
76 436752 310890 EA HS4 BS hand trasmitter 868 Hz
77 436753 310891 EA HS5 BS WHITE hand transmitter 868 Hz
78 437006 310894 EA HAND TRANSMITTER HOLDER HSE BS
79 63772 312063 EA 637728 Universal Adapter UAP1-300
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Issue 24.03.24/ Print 01.2024/SHPL- Sectional Door Installation & Operation Manual