Q: What is the return policy?
A: Customers can return any product within 30 days of purchase with the original
receipt.
Q: What are the delivery charges?
A: Free delivery for orders above $500. Otherwise, a $40 fee applies.
Q: Do you offer warranty on furniture?
A: Yes, we offer a 1-year warranty on all wooden furniture and 6 months on
upholstery.
Q: How to track my order?
A: Visit our website and click on 'Track Order'. You’ll need your order ID and
email.
Q: What materials do you use in sofas?
A: We use high-quality solid wood, premium foam, and stain-resistant fabric in all
sofas.
Q: Do you offer custom-made furniture?
A: Yes, we accept custom orders with design consultation and upfront payment.
Q: What is the contact number for support?
A: You can reach us at +1-800-555-1234 from 9 AM to 6 PM on weekdays.