"Tell Me About Yourself" I am interested in working with TaskUs Antipolo

because it provides a supportive, people-

"I am someone with big dreams and a strong
focused work environment that values
desire to explore different facets of my life and
employee well-being, which is important to me.
career. I consider myself very observant, which
I’m excited about the opportunity to grow
helps me understand situations and people
professionally in a company that is a leader in
better, allowing me to adapt and contribute
the Trust + Safety industry, collaborating with
effectively. I also consider myself highly
innovative clients in technology and social
dependable —I take my responsibilities seriously
media. TaskUs’s commitment to continuous
and strive to be someone my team and
learning and career development aligns with my
managers can always count on. Additionally, I
eagerness to improve and adapt. Additionally,
am eager to learn and continuously improve
the Antipolo location offers a refreshing and
myself. I welcome constructive criticism because
accessible workplace that promotes a healthy
I see it as an opportunity to grow and mature,
work-life balance, making it an ideal place for
both in my skills and as a person."
me to contribute my skills and be a reliable
team member.

"What Are Your Strengths and Weaknesses?"

Strengths: "One of my key strengths is my ability How do you handle stress?

to work independently. I am self-motivated and
When I encounter stress, I have several effective
disciplined, which allows me to manage my
ways to manage it. First, I practice breathing
tasks efficiently without constant supervision.
exercises to help calm my mind and regain
Additionally, I am highly adaptable—I always
focus. I also make a conscious effort to think
strive to adjust quickly to new environments and
positively and look for the good side of the
challenges. This flexibility helps me stay
situation, which helps me maintain a balanced
productive and contribute effectively to team
perspective. Additionally, I find that having
goals, even when circumstances change
something sweet occasionally helps boost my
unexpectedly."
mood. Lastly, I regularly do journaling, which
Weakness: "As for weaknesses, I sometimes find allows me to reflect on my thoughts and
that I can be overly focused on details when feelings, helping me process stress and stay
working on a project. While this helps ensure organized mentally. These strategies help me
quality, it can occasionally slow down progress. stay calm, focused, and productive even under
However, I have been working on balancing pressure.
attention to detail with maintaining efficiency
by setting time limits for tasks and prioritizing
the most critical elements."

Why are you interested in working with Task- Describe a time you had a conflict with co-
Us Antipolo? worker.
There was a time when I had a appreciation for resilience and teamwork. Now,
misunderstanding with a coworker. Instead of I am fully ready and motivated to return to work
reacting immediately, I gave both of us some and apply my skills and experiences to
space to think and breathe, allowing emotions contribute effectively.
to settle. Once I felt the situation had calmed
down, I approached her to have an open and
honest conversation about the issue. This Why did you resign from your last BPO work?
helped us clear up the misunderstanding,
improve our communication, and work together I decided to resign from my last BPO job to help
more effectively. I believe that taking time to my parents establish and manage our sari-sari
cool off and then addressing conflicts calmly is store. I wanted to support my family during an
key to maintaining a positive and collaborative important time and gain experience in
work environment. managing a small business. This opportunity
allowed me to develop skills in responsibility,
customer service, and business management,
which I believe will be valuable not just for me
Why are you interested in working with Alorica
but for my family as well.
Cubao?

I am interested in working with Alorica Cubao

because it is a well-established company known Why did you decide to leave freelancing and
for providing excellent customer service and a return to a corporate job?
supportive work environment. The Cubao
location is convenient and accessible, which is I decided to leave freelancing and return to a
important for maintaining a good work-life corporate job because, while freelancing offered
balance. I am eager to join a team where I can me flexibility and independence, I realized I
apply my skills, grow professionally, and wanted more stability, consistent income, and
contribute to delivering quality service. opportunities for professional growth. In
Additionally, I appreciate Alorica’s commitment freelancing, the workload and income can be
to employee development and continuous unpredictable, which makes it challenging to
learning, which aligns with my goal to improve plan long-term. Overall, I felt that returning to a
and advance in my career. full-time role would provide a better balance
between work and personal life, as well as the
chance to grow my career within a supportive
team.
Why are you not able to work for 6 months?

During the six months in 2023 when I was not

working, I took the opportunity to help my What is your plan 5 years from now?
family establish and manage our small business.
This experience allowed me to develop valuable In the next five years, I plan to continue growing
skills in organization and responsibility. both personally and professionally. I aim to
Additionally, during that time, my family faced develop my skills further and take on increasing
some challenges, including my father’s illness responsibilities within the company,
and the passing of my grandparent. Supporting contributing meaningfully to its success. I also
my family through these difficult moments was hope to expand my expertise in BPO, possibly
very important to me, and it gave me a deeper taking on leadership roles where I can help
mentor others and drive projects forward.
Ultimately, I want to be in a position where I’m
making a positive impact, continuously learning,
and advancing my career while maintaining a
healthy work-life balance.

Tell me about your last BPO company.

I worked with Concentrix as a Chat Specialist,

handling an account for a well-known
technology company. My primary responsibility
was to provide excellent customer service by
processing customer requests efficiently through
chat. In addition to assisting with inquiries, I
occasionally handled basic troubleshooting and
performed some sales-related tasks. This role
helped me develop strong communication skills,
problem-solving abilities, and a customer-
focused mindset.