1-1

8. Mark admitted to some flaws in the plan he presented on

PRELIM EXAM. increasing the company’s strategic growth and altered his
Multiple Choice opinion based on new market research. He is demonstrating

which of the four attributes of critical thinking?

1. Which of the following issues would be most central to the field
a. Intellectual humility b. Confidence in reason
of organizational behavior (OB)?
c. Intellectual curiosity d. Intellectual
a. How to improve advertising for a new product. independence
b. How to increase job satisfaction and performance among 9. Asking, “Is this the most important problem to consider?” is an
members of a team. at-tempt to address which intellectual standard?
c. Making plans for a new strategy for organizational growth. a. Accuracy b. Significance
d. Designing a new management information system. c. Logic d. Precision
2. What is the best description of the context for organizational 10. Asking “Do we need to look at this in other ways?” is an attempt
behavior today? to address which intellectual standard?
a. Command-and-control is in. a. Accuracy b. Depth
b. The new generation is similar to the old. c. Logic d. Completeness
c. Empowerment is out. 11. Tailoring our behaviors and practices to fit the exact nature of
d. Work–life balance concerns are in. each situation is called _______________.
3. Which of the following statements about diversity in the a. selective perception b. confirmation bias
workforce is NOT true? c. contingency thinking d. intellectual curiosity
a. The U.S. workforce is more diverse now than ever before. 12. The management function of _______________ is concerned
b. The U.S. is predicted to be a true plurality by the year 2060. with creating enthusiasm for hard work among organizational
members.
c. America is growing demographically younger.
a. planning b. motivating
d. Hispanics are now the fastest growing community in the
c. controlling d. leading
United States. 13. In the management process, _______________ is concerned
4. Which statement about OB is most correct? with measuring performance results and taking action to
a. OB seeks one-best-way solutions to management problems. improve future performance.
a. transforming b. organizing
b. OB is a unique science that has little relationship to other
c. leading d. controlling
sci-entific disciplines.
14. Among Mintzberg’s ten managerial roles, acting as a figurehead
c. OB is focused on using social science knowledge for and liaison are examples of _______________ roles.
practical applications.
[Link] b. informational
d. OB is so modern that it has no historical roots.
c. decisional d. conceptual
5. Which of the following is not a step in the experiential learning
15. A _______________ skill is an ability to perform specialized
cycle?
tasks using knowledge or expertise gained from education or
a. Reflection b. Theory
experience.
building
a. technical b. emotional
c. Experimentation d. Conclusion
c. social d. conceptual
6. If you know something because of a gut feeling your knowledge
Short Response
is based on ___________.
a. intuition b. experience 16. What are the key characteristics of OB as a scientific discipline?
c. authority d. science The characteristic of organizational behavior is it incorporates
7. Laura regularly questions her professors in class and challenges ideas from related social disciplines like psychology and
conventional wisdom. She is demonstrating which of the four sociology. It also creates and evaluate models and hypotheses
attributes of critical thinking? regarding how people behave in organization.
a. Intellectual humility
b. Confidence in reason 17. Define critical thinking and describe its attributes.
c. Intellectual curiosity
Critical thinking is the process of actively and skillfully
d. Intellectual independence
analyzing, assessing, and synthesizing data from observation,
 experience, introspection, reasoning, or communication. In
order to reach well-reasoned conclusions or solutions, it entails
challenging presumptions, evaluating the available data, and
taking into account various viewpoints.
Critical thinking attributes are the characteristics and skills that
enable a person to think clearly, rationally, and independently.
18. Describe a common flaw that can complicate a person’s ability
to think critically.
A common flaw that can complicate a person’s ability to think
critically is the ability to minimize or ignore data that conflicts
with one's preexisting ideas while actively seeking out,
interpreting, and remembering information that supports
those beliefs. It ignores facts to the contrary and concentrates
solely on data that confirms their viewpoints. This selective
attention prevents a fair assessment of all pertinent facts and
results.
19. When is a manager an effective leader?

An effective leader is one whose team, group, or

organizational unit continuously accomplishes its objectives
while maintaining the competence, dedication, and enthusiasm
of its members.

Applications Essay
20. Carla, a college junior, is participating in a special
“elementary education outreach” project in her local
community. Along with other students from the business
school, she is going to spend the day with fourth- and fift h-
grade students and introduce them to the opportunities of
going to college. One of her tasks is to lead a class discussion of
the question, “How is the world of work changing today?” Help
Carla out by creating an outline of the major points she should
discuss with the students.

 Welcome students to inquire questions or share

what occupations they want
 Explain that the world of work is always changing and
that new types of jobs are being created all the time.
 Strengthen the thought that college can offer
assistance and explore distinctive careers and get
ready for the changing world of work.
 Emphasize that as jobs change, people need to keep
learning new skills to be successful.
 Highlight how going to college can help them learn
the skills they need for these new jobs.
 Empower the students to think approximately what
they appreciate and how they might utilize that in a
future work.