Monitoring

User Guide

ST Engineering iDirect Dialog

R2.5.2

Version 1
November, 2023
© 2023 ST Engineering iDirect (Europe) CY NV and/or its affiliates. All rights reserved.
Reproduction in whole or in part without permission is prohibited. Information contained herein is
subject to change without notice. The specifications and information regarding the products in this
document are subject to change without notice. While every effort has been made to ensure the
accuracy of the statements, information and recommendations in this document, they are provided
without warranty of any kind, express, or implied. Users must take full responsibility for their
application of any products. Trademarks, brand names and products mentioned in this document are
the property of their respective owners. All such references are used strictly in an editorial fashion
with no intent to convey any affiliation with the name or the product's rightful owner.

ST Engineering iDirect is a global leader in satellite communications (satcom) providing

technology and solutions that enable its customers to expand their business, differentiate their
services and optimize their satcom networks. Through the merger with Newtec, a recognized
industry pioneer, the combined business unites over 35 years of innovation focused on solving
satellite’s most critical economic and technology challenges, and expands a shared commitment to
shaping the future of how the world connects. The product portfolio, branded under the names
iDirect and Newtec, represents the highest standards in performance, efficiency and reliability,
making it possible for its customers to deliver the best satcom connectivity experience anywhere in
the world. ST Engineering iDirect is the world’s largest TDMA enterprise VSAT manufacturer and is
the leader in key industries including broadcast, mobility and military/government.

Company Website: [Link] | Main Phone: +32 3 780 6500

Support Contact Information: Email: customersupport@[Link] | Website:
[Link]/support-and-training
 Table of Contents

Table of Contents

1 About This Guide ............................................................................................ 1

1.1 Revision History ..................................................................................................................................... 1

1.2 Cautions and Symbols ........................................................................................................................... 1

2 What is Newtec Dialog® ................................................................................. 2

3 Fault and Performance Monitoring ............................................................... 7

4 Accessing the NMS GUI ............................................................................... 13

5 Fault and Performance Interfaces ............................................................... 15

5.1 Hub Equipment ..................................................................................................................................... 16

5.1.1 Gateway Provisioning .................................................................................................................... 16

5.1.2 Gateway/Hub Module Provisioning ................................................................................................ 16

5.1.3 Gateway/Hub Module .................................................................................................................... 17

[Link] Centralized Logging .................................................................................................................... 18

[Link] HPS ............................................................................................................................................. 19

[Link].1 HPS/CSE .............................................................................................................................. 23

[Link].2 HPS/DCP .............................................................................................................................. 25

[Link].3 HPS/HRC ............................................................................................................................. 26

[Link].4 HPS/L2DEM ......................................................................................................................... 32

[Link].5 HPS/L3DEM ......................................................................................................................... 34

[Link].6 HPS/MRC ............................................................................................................................. 37

[Link].7 HPS/Summary ...................................................................................................................... 41

[Link].8 HPS/TAS .............................................................................................................................. 41

[Link].9 Functions .............................................................................................................................. 42

[Link].9.1 CSE ................................................................................................................................ 43

[Link].9.2 DCP ................................................................................................................................ 44

[Link].9.3 HRC Controller ............................................................................................................... 44

[Link].9.4 MRC Controller ............................................................................................................... 49

[Link].9.5 L3 VRF ........................................................................................................................... 50

[Link].9.6 OSPF / BGP ................................................................................................................... 52

[Link].9.7 TCS ................................................................................................................................ 53

[Link] Local Monitoring .......................................................................................................................... 54

[Link] Physical Devices ......................................................................................................................... 54

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[Link].1 [Link] .......................................................................................................................... 55

[Link].2 DP/MOD ............................................................................................................................... 56

[Link].3 DP/MCD ............................................................................................................................... 57

[Link].4 Cloud .................................................................................................................................... 58

[Link].5 LSM ...................................................................................................................................... 58

[Link].6 DMA ...................................................................................................................................... 59

[Link] Performance ............................................................................................................................... 59

[Link] REDCTL ...................................................................................................................................... 61

5.1.4 Gateway/Cloud Monitoring ............................................................................................................. 62

[Link] Access ......................................................................................................................................... 63

[Link] Inframan - Debug ........................................................................................................................ 64

[Link] Alarm History ............................................................................................................................... 65

[Link] AVS - Engine Load ..................................................................................................................... 66

[Link] Block Switch Information ............................................................................................................. 66

[Link] Interface Statistics ....................................................................................................................... 67

[Link] Node - Load ................................................................................................................................. 68

[Link] Overview Monitor ........................................................................................................................ 69

[Link] Power - Temperature - Fan ......................................................................................................... 70

[Link] Power Consumption Per PSU .................................................................................................. 71

[Link] TOR - DSW Information ............................................................................................................ 71

[Link] VM - Load .................................................................................................................................. 72

5.2 License ................................................................................................................................................. 73

5.3 Network Resources .............................................................................................................................. 76

5.4 Profiles ................................................................................................................................................. 76

5.5 Satellite Resources .............................................................................................................................. 77

5.5.1 General Overview .......................................................................................................................... 77

5.5.2 Beam Provisioning ......................................................................................................................... 78

5.5.3 SatNet Provisioning ....................................................................................................................... 78

5.5.4 Transponder Provisioning .............................................................................................................. 79

5.5.5 FW Carrier Provisioning ................................................................................................................. 79

5.5.6 Beam/Satellite Network/Resource Provisioning ............................................................................ 79

5.5.7 Beam/Satellite Network/VNO View ............................................................................................... 80

5.5.8 Beam/Satellite Network/Forward Link ........................................................................................... 81

[Link] General - Forward Link ............................................................................................................... 81

[Link] General - Forward Carrier ........................................................................................................... 83

[Link] Forward Unicast Statistics .......................................................................................................... 83

[Link] Forward Multicast Statistics ........................................................................................................ 84

[Link] Forward Control Statistics ........................................................................................................... 84

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5.5.9 Beam/Satellite Network/Forward Link/Pools ................................................................................. 85

5.5.10 Beam/Satellite Network/Return Link/Pools and Capacity Groups ............................................... 89

[Link] HRC Mx-DMA ........................................................................................................................... 90

[Link] MRC NxtGen Mx-DMA .............................................................................................................. 94

5.5.11 GXT Files Provisioning ................................................................................................................ 98

5.5.12 Hub Multicast Monitoring per Satellite Network ........................................................................... 98

5.6 Terminals ............................................................................................................................................. 99

5.6.1 Intro ................................................................................................................................................ 99

5.6.2 Software Terminal Upgrade ......................................................................................................... 100

5.6.3 Terminal Certification ................................................................................................................... 100

[Link] Terminal Certification Monitoring .............................................................................................. 100

5.6.4 Terminal Provisioning .................................................................................................................. 101

5.6.5 Terminal Monitoring per VNO ..................................................................................................... 102

[Link] Standard Terminal Manager ..................................................................................................... 103

[Link] Advanced Terminal Monitoring ................................................................................................. 106

[Link].1 Terminal Configuration ....................................................................................................... 107

[Link].2 HRC MXDMA ..................................................................................................................... 108

[Link].3 MRC .................................................................................................................................... 113

[Link].4 Bidirectional Unicast Circuit ............................................................................................... 115

[Link].5 Return Multicast Circuit ...................................................................................................... 117

[Link].6 Remote Terminal Monitoring .............................................................................................. 117

[Link].7 BGP .................................................................................................................................... 120

[Link].8 Operational Commands ...................................................................................................... 120

5.6.6 Advanced Terminal Main ............................................................................................................. 120

[Link] Device Overview ....................................................................................................................... 121

[Link] Device Configuration ................................................................................................................. 121

[Link] Device Metrics ........................................................................................................................... 123

[Link] Bidirectional Unicast Circuit ...................................................................................................... 123

[Link] Return Multicast Circuit ............................................................................................................. 124

[Link] Remote Terminal Monitoring ..................................................................................................... 124

[Link] BGP ........................................................................................................................................... 124

5.6.7 Terminal Mobility ......................................................................................................................... 124

[Link] Terminals .................................................................................................................................. 124

[Link] Beams ....................................................................................................................................... 125

[Link] Statistics .................................................................................................................................... 125

[Link] Alarms ....................................................................................................................................... 126

5.7 User/HNO/VNO Management ............................................................................................................ 127

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6 User-Defined Grafana Dashboards ........................................................... 128

7 Alarms .......................................................................................................... 131

8 Reports ........................................................................................................ 133

9 Trending ...................................................................................................... 135

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 About This Guide

1 About This Guide

The Newtec Dialog Monitoring User Guide provides detailed information about monitoring the
Newtec Dialog® system using the integrated graphical user interface.

For details about accessing the monitored metrics and statistics via API, refer to the
Newtec Dialog Monitoring API Description

1.1 Revision History

Version Date Reason of new version

1 November, 2023 Initial version of this release.

1.2 Cautions and Symbols

The following symbols appear in this guide:

A caution message indicates a hazardous situation that, if not avoided, may result in
minor or moderate injury. It may also refer to a procedure or practice that, if not
correctly followed, could result in equipment damage or destruction.

A hint message indicates information for the proper operation of your equipment,
including helpful hints, shortcuts or important reminders.

A reference message is used to direct to a location in a document with related

document or a web-link.

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 What is Newtec Dialog®

2 What is Newtec Dialog®

Dialog® is a single-service and multi-service VSAT platform that allows operators and service
providers to build and adapt their infrastructure and satellite networking according to business or
missions at hand. Based on the cornerstones of flexibility, scalability and efficiency, the Dialog
platform gives the operator the power to offer a variety of services on a single platform.
Key characteristics are:
• Flexible service offering
• Flexible business models
• Multi-service operation
• Anywhere, anytime service
• Streamlined operations

The Dialog platform fully manages all aspects of a service: bandwidth usage, real-time
requirements, network characteristics and traffic classification. The platform offers these services
with carrier grade reliability through full redundancy of the platform components.
The Dialog platform supports multiple traffic types, such as the following:
• Video and audio
• Data
• Voice
• Data casting

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 What is Newtec Dialog®

The core of the Dialog platform is the Hub, which is located at a physical gateway site. A Dialog
platform can consist of one or more hubs, located at one or more gateways.
A hub consists of one or more Hub Modules. A hub module contains all hardware and software
required for aggregating and processing traffic of one or more satellite networks.
• The NextGen Hub Infrastructure is suited for very large networks and provides full flexibility and
scalability. It can serve up to 18 satellite networks. It is the combination of one or two baseband
hub modules and one processing hub module:
– The baseband hub module holds the RF devices. It is also referred to as DBR2100 .
– The processing hub module holds the processing servers. It is also referred to as
DCR2000. The DCR2000 is deployed on the Common iDirect Deployment Infrastructure or
CIDI.

Equipment redundancy is supported for all devices in the hub module. A hub module may be
implemented fully redundant, non-redundant or partially redundant.
The Terminal is the equipment located at the end-user’s site. It consists of the outdoor unit
(antenna, LNB and BUC) and the indoor unit, i.e. the modem.

Dialog R2.5.2 supports all modem types.

Do note that new features as described in the release notes of Dialog R2.4.1 and higher
are no longer supported on MDM2200, MDM2500 and MDM3x00.

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 What is Newtec Dialog®

A hub module is connected to an IP backbone at one side and to an RF interface at the other side,
establishing the Satellite Network.
A satellite network is associated with forward link capacity from one physical or virtual (in case of
DVB-S2X Annex M) forward carrier and with the corresponding return link capacity. The forward link
is based on one of the following technologies:
• DVB-S2
• DVB-S2X
• DVB-S2X Annex M.
The return link supports multiple return link technologies:
• HRC Mx-DMA
• MRC Mx-DMA

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 What is Newtec Dialog®

Network Resources are configured on top of the physical satellite networks and are isolated from
each other using VLAN identifiers. Dialog provides end-to-end network connectivity for three types
of networks:
• Layer 3
• Layer 2
• Multicast
Layer 3 network resources consist of one or more virtual networks. A layer 3 virtual network is an
isolated IPv4 or IPv6 network. Devices within the same virtual network can directly communicate
with each other. A virtual network can independently use its own addressing scheme and the same
addressing schemes can be reused in different virtual networks.
Layer 2 network resources consist of one or more point-to-point virtual connections. A layer 2
point-to-point virtual connection can be considered as a virtual Ethernet pipe, which establishes
isolated communication between two devices.
A multicast network connects an uplink network on the hub side with one or more LAN networks on
the modem side. This consists of a single multicast routing instance providing unidirectional routing
of multicast IP traffic from the uplink network to the modem LAN networks. The MC network can
therefore be compared to a multicast router.

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 What is Newtec Dialog®

The Dialog platform is managed through a single Network Management System or NMS. The
NMS can be embedded in a hub module or it can be a standalone hub module, which is deployed on
a Common iDirect Deployment Infrastructure or CIDI.
The NMS provides a unified management interface to monitor, manage and control the Dialog
platform. It serves as a single point of access and embeds the following configuration and
management interfaces:
• Satellite resources
• Network resources
• Service and classification profile management
• Terminal provisioning
• Fault (alarms) and performance (metrics) management

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 Fault and Performance Monitoring

3 Fault and Performance Monitoring

Fault and performance monitoring is visualized in Dialog NMS.
There are three different ways in which metrics and statistics are collected and visualized:
• Via DataMiner®
• Via Grafana and TSDB
• Via Kibana and Elasticsearch
The used application depends on the resource to monitor.

DataMiner®
Dialog's initial fault and performance management system fully relied on DataMiner® for metrics
collection, processing and visualization. DataMiner (DMA) delivers out of the box support providing
drivers for devices to monitor such as Linux servers, Cisco devices and ST Engineering iDirect
equipment. The DMA driver polls the data from the devices or virtual machines and stores them in
the DMA database. DMA is an integral part of the NMS.

DataMiner® is also the software behind the Dialog NMS platform.

The NMS provides a single point of GUI access and visualizes the aspects of the
FCAPS model. The NMS displays the DataMiner fault and performance interfaces and
embeds the UIs from different applications, such as configuration UIs from nms-conf,
device web interfaces, and monitoring dashboards from Grafana.

Because the DataMiner data is inherent to the NMS platform, you can use all NMS functionality,
such as setting alarms (refer to alarms on page 131), creating reports (refer to reports on page 133)
or setting out trends (refer to trends on page 135..
DataMiner interfaces can have different look and feels. The parameters can be organized in static
panes as shown in the screenshot below.

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 Fault and Performance Monitoring

Or the parameters can be organized in tables as shown in the screenshot below. You can drag and
drop columns by clicking and holding the column title, then dragging it to its new location. Click the
column title to sort its content.

DataMiner® has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about the software capabilities and features.

For reasons of scalability, part of the fault and performance monitoring is transformed to a
hierarchical collection model where data is collected as close to the data source as possible and
stored in hub local Time Series DataBases (TSDBs). This guarantees access to performance
metrics without a requirement to the link availability between the NMS and the hub modules.

Grafana and TSDB

Grafana visualizes the parameters, which are stored in the InfluxDB. The InfluxDB is a Time Series
Database or TSDB.
The parameters are gathered from various virtual machines. Python collection scripts, which run on
the virtual machines, fetch the data at a configured interval and dispatch it to a locally deployed
"Telegraf" daemon. The daemon flushes the parameters to the InfluxDB instance, which runs on a
dedicated MON virtual machine. MON is deployed on both the HMMS and NMS in an active standby
constellation.
Grafana dashboards are embedded in NMS but can also be directly accessed through
[Link] or [Link]

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 Fault and Performance Monitoring

On a Grafana dashboard you can have numerous types of panels: graph, stat, gauge, etc. The type
of panel typically depends on the parameter that needs to be visualized.
You can drag and drop panels by clicking and holding the panel title, then dragging it to its new
location. You can easily resize panels by clicking and moving the bottom right corner.

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 Fault and Performance Monitoring

In the upper left of each dashboard, you can see the name of the dashboard as well as the folder to
which it belongs.

Click the folder (System in this example) to view all dashboards that exist within this folder. Click the
dashboard name (Host overview in this example) to show the recently viewed dashboards and the
existing folders.
In the upper right of each dashboard, you have a number of buttons to manage the dashboard, such
as:
1. Save the dashboard.
2. Set the time range. Click the drop-down button to select another range, or use the magnifying
glass to zoom out in periods of one day.

Panels that display the parameter over a time range, such as the graph panel, are updated
accordingly.
Select an area on the panel to zoom in. All panels on the dashboard are updated accordingly.
3. Refresh the dashboard manually or click the drop-down button to change the refresh period.

For more information about how to use Grafana dashboards and panels, refer to
[Link]

Kibana and Elasticsearch

Kibana visualizes the data stored in Elasticsearch.
Each virtual machine in Dialog has a 'shipper' program (logstash) that tails and processes log files,
and ships them off to a central point, the LOG virtual machine. LOG is deployed on both the HMMS
and NMS in an active active constellation. Elastic search is configured to run as a cluster. You can
query both Elasticsearch instances, they'll return the same data, will always be in sync and both of
them will keep a full record of all data, making sure data is redundantly stored.
Kibana dashboards are embedded in NMS but can also be directly accessed through
[Link] or [Link]

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 Fault and Performance Monitoring

On a Kibana dashboard you can have numerous types of visualization: chart, table, metric, etc. The
type of visualization typically depends on the metric that needs to be visualized.
You can drag and drop panels by clicking and holding the panel title, then dragging it to its new
location. You can easily resize panels by clicking and moving the bottom right corner.

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 Fault and Performance Monitoring

In the upper right of the Kibana dashboard, you can see the time range of the visualization. Click the
time range to select another range.

• The Quick menu gives you predefined time range options.

• The Relative menu allows you to specify a time ranging from the past with a granularity of
seconds until now.
• The Absolute menu allows you to specify any range in the past.
Click the Auto-refresh button to select the refresh period of the visualization.

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 Accessing the NMS GUI

4 Accessing the NMS GUI

Use Internet Explorer 10 or higher.

It is advised to add the URL as trusted site in the Security settings of Internet Explorer.

To access the GUI of the Dialog Network Management System, execute the following steps:
1. Open the Internet Explorer browser and browse to [Link]

CMS_VIP is the virtual IP address of your NMS system. This IP address is set
during the installation of your hub module. For more information, refer to the
corresponding Newtec Dialog Hub Installation Guide.

Access through HTTPs is enabled by default. Access through HTTP can be

disabled. For more information, refer to the Configuration User Guide.

2. Select the user at the left hand side and enter the password.

The NMS login credentials are set during the installation of the hub module. For
more information, refer to the corresponding Newtec Dialog Hub Installation Guide.

3. Click Log on. The NMS client application connects to the specified Dialog NMS server and the
home page of the Dialog NMS user interface opens.

Select the 'Save my user name and password' check box to save the logon
credentials. When selected, you will automatically log on the next time the Dialog
NMS client is started.

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 Accessing the NMS GUI

4. To log off, click the user name at the right in the header bar and select Log off.

The NMS GUI consists of the following main components:

1. Header bar
2. Navigation pane with the surveyor tree
3. Card pane
4. Card navigation pane
5. Alarm console

The NMS GUI has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about the user interface components and their functionality.

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 Fault and Performance Interfaces

5 Fault and Performance Interfaces

This chapter provides detailed information to manage the fault and performance of your Dialog
platform. It is organized following the structure of the surveyor tree:
• Hub Equipment
• License
• Network Resources
• Profiles
• Satellite Resources
• Terminals
• User/HNO/VNO Management
There are different type of nodes in the surveyor tree. The nodes that correspond with monitored

items are identified with the icon. Nodes are preceded by a colored bar, which indicates the
alarm state of the node. The table below maps the alarm severity level to the color.

Severity Level Default Alarm Color

Normal Green

Warning Blue

Minor Cyan

Major Yellow

Critical Red

Gray Not monitored for alarms

In case a node holds multiple alarms, the alarm with the highest priority will define the alarm state
(and the color) of the item.

The NMS GUI has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about the surveyor tree.

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 Fault and Performance Interfaces

5.1 Hub Equipment

Under the Hub Equipment node you can find several fault and performance interfaces, and
provisioning interfaces. The fault and performance interfaces provide information about your hub
module(s), including the physical devices and virtual machines.
The interfaces are described in the following chapters.

5.1.1 Gateway Provisioning

This is the provisioning interface where you define the gateway or physical location of your Dialog
system. Each provisioned gateway is a node in the surveyor tree.

From the menu button in the upper left of the card pane, you can go to:
• The hub module provisioning interface. See Gateway/HubmoduleProvisioning on page 16.
• The About section displaying the system, GUI and NMS version.

A gateway is provisioned during the installation of a hub module. For more information,
refer to the corresponding Newtec Dialog Hub Installation Guide.

5.1.2 Gateway/Hub Module Provisioning

This is the provisioning interface where you define the configuration of your Dialog hub module. A
hub module is linked to a gateway. Each provisioned hub module is a node in the surveyor tree. The
hub module node is located under the gateway node. You will also always find an NMS node,
independent if the NMS is embedded or stand-alone.

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 Fault and Performance Interfaces

From the menu button in the upper left of the card pane, you can go to:
• The gateway provisioning interface. See Gateway Provisioning on page 16.
• The About section displaying the system, GUI and NMS version.

A hub module is provisioned during the installation of the hub module. For more
information, refer to the corresponding Newtec Dialog Hub Installation Guide.

5.1.3 Gateway/Hub Module

How to select your hub module in the surveyor tree depends on the type of hub module.

NMS (embedded or stand-alone)

When expanding the gateway node, you can immediately select the hub module.

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 Fault and Performance Interfaces

NextGen Hub Infrastructure

After expanding the gateway node:
1. Select HM-Group.<your name>.
2. Select your processing hub module or the baseband hub module.

Under a Hub Module node, the following nodes can be found:

• Centralized Logging on page 18
• HPS on page 19
• Local Monitoring on page 54
• Physical Devices on page 54
• Performance on page 59
• REDCTL on page 61
The available nodes depend on the type of hub module. Their availability is clearly marked in the
sections describing the nodes.

[Link] Centralized Logging

The Centralized Logging node is available for the following hub modules:
• NMS module (embedded or stand-alone)

You can find a Centralized Logging node in the surveyor tree for each enclosure of
the XIF processing hub module HUB7303 and each HPS pool of the XIF processing
hub module HUB7318.

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 Fault and Performance Interfaces

Select Centralized Logging in the surveyor tree. The card pane displays a Kibana dashboard
showing information about events that have been logged for a virtual machine or server, such as the
number of events and type of events.
(The screenshot shows the Centralized Logging item for the HUB7318 XIF processing hub module.)

[Link] HPS

An HPS or Hub Processing Segment corresponds with the processing capabilities of one satellite
network.
The data plane of a satellite network is functionally scoped into four different segments. Each
segment has its own functionality. The functionality is provided by physical devices and virtual
machines (VMs) or virtual network functions (VNFs). Segments 2, 3, and 4 correspond with the HPS
subsystem.

Segment 1 Segment 2 Segment 3 Segment 4

Functionality Baseband Satellite channel Data processing. Edge processing.

processing. processing.

Hardware • Modulator(s) Server(s). Server(s). Server(s).

• Demodulator(s) Depending on Depending on Depending on the
the type of hub the type of hub type of hub
module, the module, the module, the
servers are servers are servers are
dedicated or not. dedicated or not. dedicated or not.

Virtual NA • CSE TAS • DEM (L3DEM)

Machine or • DCP • L2DEM
VM
• HRCCTL

In the surveyor tree there is an HPS node for each satellite network that you have created in your
hub module. Refer to SatNet Provisioning on page 78 to link the HPS to a satellite network.

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 Fault and Performance Interfaces

Select the HPS node in the surveyor tree to display a Grafana dashboard with the key KPIs of the
corresponding satellite network.

The KPIs are organized in five sections:

• Forward Uplink on page 20
• Forward Satellite on page 21
• Return Uplink on page 21
• Return Satellite on page 22
• Common on page 23
Each KPI is represented as a single value.
The Forward Uplink section displays input traffic rates monitored at the DEM, L2DEM and CSE
VMs.

The input rates are described in the table below.

Parameter Description Units

Forward L3 Unicast This is the rate at which the DEM receives forward layer kb/s
Input Rate 3 unicast traffic bits.

Forward L2 Input Rate This is the rate at which the L2DEM receives forward b/s
layer 2 traffic bits.

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 Fault and Performance Interfaces

Forward Multicast Input This is the rate at which the CSE receives forward b/s
Rate multicast traffic bits.

The Forward Satellite section displays traffic rates monitored at the CSE VM.

The parameters are described in the table below.

Parameter Description Units

Forward Symbol Rate This is the rate at which the CSE (encapsulator) Mbaud
transmits forward traffic symbols. The rate includes
unicast, multicast and control traffic, and encapsulation
overhead.

Forward Send Rate This is the rate at which the CSE (shaper) transmits kb/s
forward traffic bits. The rate includes unicast, multicast
and control traffic, and eTCP overhead for unicast traffic.

Forward Link This parameter indicates how much of the forward link is %
Occupation used. The value equals 100*(actual symbol
rate/configured symbol rate).

Forward Link Efficiency This parameter indicates how efficiently the forward link bits/baud
is used. The value equals actual bit rate/configured
symbol rate.

Forward Unicast Send This is the rate at which the CSE (shaper) transmits b/s
Rate forward unicast traffic bits. The rate includes eTCP
overhead.

Forward Multicast Send This is the rate at which the CSE (shaper) transmits b/s
Rate forward multicast traffic bits. The rate includes multicast
traffic but excludes the terminal software multicast
streams. The software multicast streams are accounted
in the control statistics.

Forward Control Send This is the rate at which the CSE (shaper) transmits kb/s
Rate forward control traffic bits. The rate includes control
traffic. Control traffic includes a.o. forward signaling and
the terminal software multicast traffic.

The Return Uplink section displays output traffic rates monitored at the DEM, L2DEM and DCP
VMs.

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The output rates are described in the table below.

Parameter Description Units

Return L3 Unicast This is the rate at which the DEM transmits return layer b/s
Output Rate 3 unicast traffic bits.

Return L2 Output Rate This is the rate at which the L2DEM transmits return b/s
layer 2 traffic bits.

Return Multicast Output This is the rate at which the DCP transmits return b/s
Rate multicast traffic bits.

Click on one of the KPI panels in the Forward Uplink, Forward Satellite or Return Uplink section to
go to the detailed overview. The detailed overview shows the parameters as graphs trended over
time, as well as the minimum, maximum, average and current value. Hover your mouse over a graph
panel to get the value for a specific time.
The Return Satellite section displays the input rate monitored at the DCP VM and the provisioned
and operational terminals monitored at the return controller.
The parameters are described in the table below.

Parameter Description Units

Return Receive Rate This is the rate at which the DCP receives return traffic b/s
bits. The rate includes unicast, multicast and control
traffic, and eTCP overhead for unicast traffic.

Provisioned Terminals This is the number of terminals that are provisioned to

(HRC) use the HRC return link technology.

Operational Terminals This is the number of terminals that are operational

(HRC) using the HRC return link technology.

Operational Terminals This is the number of terminals that are operational

(MRC) using the MRC return link technology.

Provisioned Terminals This is the number of terminals that are provisioned to

(MRC) use the MRC return link technology.

Click on the Return Receive Rate panel to go to the detailed overview. The detailed overview shows
the parameter as a graph trended over time, as well as the minimum, maximum, average and current
value. Hover your mouse over the graph panel to get the value for a specific time.
Click on an HRC terminal panel to go to the detailed overview.

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• For the detailed overview of an HRC terminal, refer to the dashboard details in HPS/HRC on page
26.
The Common section displays parameters monitored at the TAS VM. They are described in the
table below.

Parameter Description Units

Active ETCP This is the number of active ETCP connections for the
Connections TAS. This number corresponds with the number of
terminals that have set up an ETCP tunnel with the
TelliNet instances of the TAS.

Active TCP Connections This is the number of actual accelerated TCP

connections for the TAS.

Click a panel in this section to go to the detailed overview. Refer to HPS/TAS on page 41 for more
information.

Under each HPS node you will find a node per virtual machines. These VM nodes are described in
the next chapters.

[Link].1 HPS/CSE

The CSE item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 24
• dashboard details on page 25
• webinterface on page 25

The parameters are monitored at the CSE VM.

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dashboard
The dashboard tab displays key KPIs of the CSE VM. The key KPIs are described in the table
below.

Parameter Description Units

Sent Bit Rate This is the rate at which the CSE (shaper) transmits kb/s
forward traffic bits.

Sent Symbol Rate This is the rate at which the CSE (encapsulator) Mbaud
transmits forward traffic symbols.

Sent Packet Rate This is the rate at which the CSE (shaper) transmits packets/s
forward traffic packets.

Drop Bit Rate This is the rate at which the CSE (shaper) drops b/s
forward traffic bits.

The KPIs are organized in five sections:

• Global
• Unicast
• Multicast
• Control
• Terminal Software Update
Depending on the section, the rates in the table above represent:
• All traffic (Global section). The rates include eTCP overhead for unicast traffic.
• Unicast traffic (Unicast section). The rates include eTCP overhead.
• Multicast traffic (Multicast section)
• Control traffic, such as forward signaling and the terminal software multicast traffic (Control
section)
• Terminal software update multicast traffic (Terminal Software Update section)
The Global section also displays the parameters described in the table below.

Parameter Description Units

Delay This is the average time that packets are queued in the ms
CSE.

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Link Occupation This parameter indicates how much of the forward link %
used. The value equals 100*(actual symbol
rate/configured symbol rate).

Link Efficiency This parameter indicates how efficiently the forward link bits/baud
is used. The value equals actual bit rate/configured
symbol rate.

Most of these parameters are also available in Beam/Satellite Network/Forward Link on page 81.

dashboard details
Click on one of the panels in the dashboard tab or click the dashboard details tab to go to the
detailed overview. The detailed overview shows the parameters as graphs trended over time, as well
as the minimum, maximum, average and current value. Hover your mouse over a graph panel to get
the value for a specific time.

webinterface
Click webinterface to open the TelliShape web interface.

Additional parameters are available in CSE on page 43.

[Link].2 HPS/DCP

The DCP item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 26
• dashboard details on page 26
• webinterface on page 26

The traffic rates are monitored at the DCP VM.

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dashboard
The dashboard tab displays key KPIs of the DCP. The key KPIs are described in the table below.

Parameter Description Units

Received Bit Rate This is the rate at which the DCP receives return b/s
traffic bits.

Received Packet Rate This is the rate at which the DCP receives return packets/s
traffic packets.

The KPIs are organized in four sections:

• Global
• Unicast
• Multicast
• Control
Depending on the section, the rates in the table above represent:
• All traffic (Global section). The rates include eTCP overhead for unicast traffic.
• Unicast traffic (Unicast section). The rates include eTCP overhead.
• Multicast traffic (Multicast section)
• Control traffic (Control section)

dashboard details
Click on one of the panels in the dashboard tab or click the dashboard details tab to go to the
detailed overview. The detailed overview shows the parameters as graphs trended over time, as well
as the minimum, maximum, average and current value. Hover your mouse over a graph panel to get
the value for a specific time.

webinterface
Click webinterface in the upper left of the card pane to open the TelliShape web interface.

[Link].3 HPS/HRC

HRC is only available if you are using HRC demodulators.

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The HRC item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 27
• dashboard details on page 28
• terminals on page 29
• terminal details on page 30
• webinterface on page 30

dashboard
The dashboard tab displays parameters related to the HRC return link technology. The Actual N0
and Transponder Frequency Offset parameters are displayed as a graph trended over time. The time
period is indicated in the upper right of the card pane. Hover your mouse over the graph panel to get
the value for a specific time. The graph panel also shows the minimum, maximum, average and
current value at the bottom of the panel.
The parameters are described in the table below.

Parameter Description Units

Current Provisioned This is the number of terminals that are provisioned

Terminals to use the HRC return link technology.

Current Operational This is the number of terminals that are operational

Terminals using the HRC return link technology.

Actual N0 This is the actual noise power density from the dB/Hz
demodulator, trended over time.

Transponder Frequency This is the offset from the configured transponder Hz

Offset translation frequency.

Clear Sky N0 This is the clear-sky noise power density from the dBm/Hz
demodulator.

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Actual Tracked N0 This is the current and actual noise power density dBm/Hz
from the demodulator.

Avg N0 This is the average value of noise power density dBm/Hz

measurements reported by the demodulator.

Min N0 This is the lowest value of noise power density dBm/Hz

measurements reported by the demodulator.

Max N0 This is the highest value of noise power density dBm/Hz

measurements reported by the demodulator.

Frq Max N0 This is the frequency of the carrier at which noise Hz

higher than or equal to 3 dB above the average
noise level, was measured. The noise could indicate
the presence of interference. When there is no
interference, the value is NULL.

Sym Rate N0 This is the symbol rate of the carrier at which noise baud
higher than or equal to 3 dB above the average
noise level, was measured. The noise could indicate
the presence of interference. When there is no
interference, the value is NULL.

Demod Not Resp Cnt This is the number of times the demodulator did not
respond.

Protocol Err Cnt This is the number of times the demodulator

reported protocol errors.

dashboard details
The dashboard details tab displays parameters per HRC return capacity group. You can select the
HRC return capacity group of your interest from the drop-down list. All parameters are displayed as
graphs trended over time. At the bottom of each graph you can find the minimum, maximum,
average and current value. Hover your mouse over a graph panel to get the value for a specific time.
The parameters are described in the table below.

Parameter Description Units

Terminals The graph shows the provisioned and logged on

terminals over time.

Requested Rate This is the bit rate requested for the return pool. The bps
rate includes encapsulation overhead.

Allocated Rate This is the bit rate allocated to the return pool. The bps
rate includes encapsulation overhead.

BBP Occupation This parameter indicates how many of the baseband %

packets are actually used. The value equals used bit
rate/total allocated bit rate.

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terminals
The terminals tab displays parameters per HRC terminal with Monitoring Type set to Advanced.
You can select specific terminals or all terminals. Each parameter is displayed as a single value.
The parameters are described in the table below.

Parameter Description Units

Operational State This parameter indicates the current state of the

modem:
• Unknown
• Idle
• Waiting
• Logging on
• Acquiring
• Syncing
• Logged on
• Scheduling
• Log on failed
• Stopping
• Waiting ulogon

Fwd Throughput The rate at which the CSE (shaper) transmits bps
forward traffic bits for that modem. The rate includes
eTCP overhead for unicast traffic.

Rtn Throughput The rate at which the DCP receives return traffic bits bps
for that modem. The rate includes eTCP overhead
for unicast traffic.

Fwd EsN0 This is the energy per symbol (Es) to noise power dB
spectral density (N0) ratio of the forward link
measured at the modem and signaled to the hub. It
is an indication of the forward link quality.

Fwd Modcod This is the MODCOD and frame size (normal/short)

that the S2 forward carrier is using.
The CSE (ACM controller) decides upon the
MODCOD. It will listen to the requested MODCOD
from the modem but can select a more robust
MODCOD to fill up available capacity.

Rtn Hrc EsN0 This is the energy per symbol (Es) to noise power dB
spectral density (N0) ratio of the return link of the
terminal measured at the HRC demodulator and
signaled to the HRC controller (HRCCTL). It is an
indication of the return link quality.

Rtn Modcod This is the return MODCOD that the modem is

using.

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These parameters are also available in HRC MXDMA on page 108.

For more information about the Monitoring Type, refer to Terminal Provisioning on page 101.

terminal details
The terminal details tab gives a detailed overview of the parameters in the terminals view. Each
parameter is displayed as a graph trended over time. The time period is indicated in the upper right
of the card pane. Hover your mouse over a graph panel to get the parameter value for a specific
time. Each graph panel, except Modcod, also shows the minimum, maximum, average and current
value at the bottom of the panel.
Additionally, the page also displays the parameters described in the table below.

Parameter Description Units

Rtn CoD This is the carrier to distortion ratio of the terminal dB

measured at the HRC demodulator.

Rtn Errored Frames This is the number of received HRC baseband frames
packets with an error.

Rtn Rx Power Density This is the received power level density measured at dBm/Hz
the HRC demodulator.

Rtn BBP Occupation This parameter indicates how many of the baseband %
packets for that terminal are used. The value equals
used bit rate/total allocated bit rate.

webinterface
Click webinterface to open the web interface of the HRC controller (HRCCTL). The interface shows
the parameters described in the table below for each provisioned HRC terminal.

Parameter Description Units

Operational State This parameter indicates the current state of the

modem:
• Unknown
• Idle
• Waiting
• Logging on
• Acquiring
• Syncing
• Logged on
• Scheduling
• Log on failed
• Stopping
• Waiting ulogon

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EsN0 This is the energy per symbol (Es) to noise power dB

spectral density (N0) ratio of the return link of the
terminal measured at the HRC demodulator and
signaled to the HRC controller (HRCCTL). It is an
indication of the return link quality.

Rx Level Density This is the received power level density measured at dBm/Hz
the HRC demodulator.

Modcod This is the MODCOD that the modem is using in the

return. For example, 32APSK 9/10.

Errored Seconds This is the number of measured errored seconds. s

An errored second is a second when a provisioned
terminal has no valid service without packet loss.

Frequency This is the return frequency used by the modem. MHz

Symbol Rate This is the current symbol rate used by the modem. Bd

Allocated Bitrate This is the bit rate allocated to the modem. The rate bps
includes encapsulation overhead.

BBP Occupation This parameter indicates how many of the baseband %

packets for that terminal are used. The value equals
used bit rate/total allocated bit rate.

CoD This is the carrier to distortion ratio of the terminal dB

measured at the HRC demodulator.

CoND This is the carrier to noise + distortion ratio of the dB

terminal measured at the HRC demodulator.

Phase Noise This is the terminal's phase noise. dB

The measurement is according to the IESS-308
standard.

Link Margin This is the difference between the measured EsN0 dB

and the required EsN0 to support the current
MODCOD.
It indicates how much the noise level can increase
before the MODCOD threshold is reached.

ACM Margin The difference with the link margin is that this value dB
is used by the internal algorithms.

Rx Level This is the received power level measured at the dB

HRC demodulator.

Tx Power This is the power level transmitted by the terminal. dBm

This power level is signaled to the terminal.

Tx Power Density This is the power level density transmitted by the dBm/Hz
terminal. This is signaled to the terminal.

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Path Gain This is the terminal's path gain. dB

Assigned MCD Role This is the demodulator of the return traffic from the
modem.

N0 Deviation This is the difference between a carrier noise level dB

(terminal Rx N0) and the average noise level
(demodulator Avg N0) of all carriers assigned to the
same demodulator. It can be an indication of BUC
phase noise or the presence of an interfering signal.
Note: When you have only 1 carrier on a
demodulator, the average noise level will be equal to
that carrier's noise level, so the deviation will be 0
dB.

BUC Frequency Offset This is the measured frequency offset from BUC. Hz
This value should be very small when the modem
and BUC are slaved to the same reference clock.

Frequency Offset This is the measured offset from return frequency Hz

used.

Insufficient Carrier Guard This is the number of times the provisioned guard
Band Count band for the terminal was not sufficient.

These parameters are also available in HRC MXDMA on page 108.

Additional parameters are available in HRC Controller on page 44.

[Link].4 HPS/L2DEM

The L2DEM item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 33
• dashboard details on page 34

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The traffic rates are monitored at the L2DEM VM.

Forward

Return

dashboard
The dashboard tab displays key KPIs of the L2DEM. The KPIs are classified by:
• Port type: DPDK, internal and VXLAN.
• Port: bridge edge, brirge MPLS, bridge VxEline, edge bond, MPLS bond, VxLAN tunnel.
The key KPIs are described in the table below.

Parameter Description Units

Transmitted Bit Rate Rate at which the L2DEM transmits layer 2 unicast bps
bits successfully through the selected interface (from
the out-port of each bridge), including the headers

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and payload of the frames.

Each port in the bridge can be in/out port based on
the forward/return traffic

Transmitted Packet Rate Rate at which the L2DEM transmits layer 2 frames packets/s
successfully through the selected interface (from the
out-port of each bridge).
Each port in the bridge can be in/out port based on
the forward/return traffic

Received Bit Rate Rate at which the L2DEM receives layer 2 unicast bps
bits successfully through the selected interface (from
the out-port of each bridge), including the headers
and payload of the frames.
Each port in the bridge can be in/out port based on
the forward/return traffic

Received Packet Rate Rate at which the L2DEM receives layer 2 frames packets/s
successfully through the selected interface (from the
out-port of each bridge).
Each port in the bridge can be in/out port based on
the forward/return traffic

dashboard details
Click on one of the panels in dashboard view or click the dashboard details tab to go to the detailed
overview. The detailed overview shows the traffic rates as graphs trended over time, as well as the
minimum, maximum, average and current value. Hover your mouse over a graph panel to get the
rate for a specific time.

[Link].5 HPS/L3DEM

The L3DEM item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 35
• dashboard details on page 36

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The traffic rates are monitored at the DEM VM.

Forward

Return

dashboard
The dashboard tab displays key KPIs of the DEM. The KPIs are organized in four sections:
• External Network Interface; corresponds with the external interface towards the customer network.
• Internal Network Interface; corresponds with the internal interface towards the satellite.
• External Network Interface Control Plane Traffic; corresponds with the external interface towards
the customer network and control traffic.
• Internal Network Interface Control Plane Traffic, corresponds with the internal interface towards
the satellite and control traffic.
The key KPIs are described in the table below.

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Parameter Description Units

FWD Data Rate The rate at which the DEM: bps

• receives layer 3 unicast traffic bits (external
network).
• transmits layer 3 unicast traffic bits (internal
network).
• receives control traffic bits (external network
control).
• transmits control traffic bits (internal network
control).

FWD Packet Rate The rate at which the DEM: packets/s

• receives layer 3 unicast packets (external
network).
• transmits layer 3 unicast packets (internal
network).
• receives control traffic packets (external network
control).
• transmits control traffic packets (internal network
control).

RTN Data Rate The rate at which the DEM: bps

• transmits layer 3 unicast bits (external network).
• receives layer 3 unicast bits (internal network).
• transmits control traffic bits (external network
control).
• receives control traffic bits (internal network
control).

RTN Packet Rate The rate at which the DEM: packets/s

• transmits layer 3 unicast packets (external
network).
• receives layer 3 unicast packets (internal network).
• transmits control traffic packets (external network
control).
• receives control traffic packets (internal network
control).

The rates are also available in L3 VRF on page 50.

dashboard details
Click on one of the panels in the dashboard tab or click the dashboard details tab to go to the
detailed overview. The detailed overview shows the traffic rates as graphs trended over time, as well
as the minimum, maximum, average and current value. Hover your mouse over a graph panel to get
the rate for a specific time.

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[Link].6 HPS/MRC

The MRC item displays a Grafana dashboard with the following tabs in the upper left of the card
pane:
• dashboard on page 37
• terminals on page 37
• terminal details on page 38
• webinterface on page 39

dashboard
The dashboard tab displays parameters related to the MRC return link technology. The
Transponder Frequency Offset parameter is displayed as a graph trended over time. The time period
is indicated in the upper right of the card pane. Hover the mouse over the graph panel to get the
value for a specific time. The graph panel also shows the minimum, maximum, average and current
value at the bottom of the panel.
The parameters are described in the table below.

Parameter Description Units

Current Provisioned Number of terminals that are provisioned to use the

Terminals MRC return link technology.

Current Operational Number of terminals that are operational using the

Terminals MRC return link technology.

Transponder Frequency Offset from the configured transponder translation Hz

Offset frequency.

terminals
The terminals tab displays parameters per MRC terminal with Monitoring Type set to Advanced.
You can select specific terminals or all terminals. Each parameter is displayed as a single value.

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The parameters are described in the table below.

Parameter Description Units

Terminal Name Name given to the terminal during terminal

provisioning.

Operational State Indicates the current state of the modem:

• logged on
• logged off

Fwd Throughput Rate at which the CSE (shaper) transmits forward bps
traffic bits for that modem. The rate includes eTCP
overhead.

Rtn Throughput Rate at which the DCP receives return traffic bits for bps
that modem. The rate includes eTCP overhead.

Fwd EsN0 Energy per symbol (Es) to noise power spectral dB

density (N0) ratio of the forward link measured at the
modem and signaled to the hub. It is an indication of
the forward link quality.

Fwd Modcod MODCOD and frame size (normal/short) that the

forward carrier is using.
The CSE (ACM controller) decides upon the
MODCOD. It will listen to the requested MODCOD
from the modem but can select a more robust
MODCOD to fill up available capacity.

Rtn Mrc EsN0 Energy per symbol (Es) to noise power spectral dB
density (N0) ratio of the return link of the terminal
measured at the MRC demodulator and signaled to
the MRC controller (MRCCTL). It is an indication of
the return link quality.

Rtn Modcod Return MODCOD that the modem is using.

These parameters are also available in MRC on page 113.

terminal details
The terminal details tab gives a detailed overview of the parameters in the terminals view. Each
parameter is displayed as a graph trended over time. The time period is indicated in the upper right
of the card pane. Hover your mouse over a graph panel to get the parameter value for a specific
time. Each graph panel, except Modcod, also shows the minimum, maximum, average and current
value at the bottom of the panel.
Additionally, the page also displays the parameters described in the table below.

Parameter Description Units

Terminal Name Name given to the terminal during terminal

provisioning.

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MRC Operational State State of the terminal (logged on or logged off) every
20 minutes.

EsN0 Forward and return Es/N0. dB

Throughput Forward and return throughput. kbps

Modcod Forward and return MODCOD.

Rtn CoD Carrier to distortion ratio of the terminal measured at dB

the MRC demodulator.

Rtn Errored Frames Number of received MRC baseband packets with an frames
error.

Rtn Rx Power Density Received power level density measured at the MRC dBm/Hz
demodulator.

Frequency Terminal frequency correction Hz

Offset/Correction

Terminal bitrate Requested and assigned rates for the QoS classes kb/s
assignment at the MRC link.

webinterface
Click webinterface to open the web interface of the MRC controller or MRCCTL. The interface
shows the parameters described in the table below for each provisioned MRC terminal.

Parameter Description Units

Id ID assigned to the terminal during terminal

provisioning.

Name Name given to the terminal during terminal

provisioning.

Operational State Indicates the current state of the modem:

• logged on
• logged off

Modcod MODCOD used by the modem in the return. Bd

Symbol Rate (min) Minimum symbol rate assigned to the terminal. sym/s

Symbol Rate (max) Maximum symbol rate assigned to the terminal. sym/s

Requested bitrate Bit rate requested by the terminal in the return kbps
capacity group

Allocated Bitrate Bit rate allocated to the modem. The rate includes kbps
encapsulation overhead.

Average Physical Layer Number of physical layer bits divided by frequency bps/Hz
Efficiency bandwidth, including guard bands and roll-off.

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Frame Error Ratio Ratio of received MRC baseband frames with an %

error and the total number of received MRC
baseband frames.

CW Frame Error Ratio Ratio of received MRC code words frames with an %
error and the total number of MRC code words
frames.

EsN0 Energy per symbol (Es) to noise power spectral dB

density (N0) ratio of the return link of the terminal
measured at the MRC demodulator and signaled to
the MRC controller (MRCCTL). It is an indication of
the return link quality.

Rx Level Density Received power level density measured at the MRC dBm/Hz
demodulator.

Tx Power Density Power level density transmitted by the terminal. This dBm/Hz
is signaled to the terminal.

Tx Power Requested transmission power of the terminal. dBm

Time Offset Return time offset. us

Frequency Offset Measured offset from return frequency used. Hz

Frequency Correction Correction applied to the Tx frequency of the Hz

terminal.

C/No Carrier to noise ratio measured at the MRC dB/Hz

demodulator.

C/D Carrier to distortion ratio of the terminal measured at dB

the MRC demodulator.

C/ND Carrier to noise + distortion ratio of the terminal dB

measured at the MRC demodulator.

Offset to phase noise Offset to the default phase noise mask (-70dBc/Hz dB
mask at 1kHz) in dB.
For more information on transmit modes
and phase noise masks, please refer to
the Dialog Functional Description.

RMS phase noise Root mean square of the measured phase noise degrees
expressed in degrees

Cycle slip bursts The cycle slip counter counts the number of times a #
high phase offset was measured in the phase
tracking loop.

These parameters are also available in Advanced Terminal Monitoring on page 106.
Additional parameters are available in MRC Controller on page 49.

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[Link].7 HPS/Summary

The Summary item displays a Grafana dashboard with the following tabs in the upper left of the
card pane:
• dashboard
• dashboard details

The information displayed in both dashboards is the same as in the HPS item. Refer to HPS for
more information about the parameters.

[Link].8 HPS/TAS

The TAS item displays a Grafana dashboard with parameters related to the TellliNet server. You
can select specific TelliNet server instances or all TelliNet server instances. A TAS virtual machine
deploys up to six TelliNet server instances and the NMS balances the modems over these
instances. You can find the TelliNet server instance to which the TelliNet client of a modem is
connected in Terminal Configuration on page 107.

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The parameters are monitored at the TAS VM and are displayed as graphs trended over time. The
time period is indicated in the upper right of the card pane. Hover your mouse over the graph panel
to get the value for a specific time. Each graph panel also shows the minimum, maximum, average
and current value at the bottom of the panel.
The parameters are described in the table below.

Parameter Description Units

Number of TCP The number of actual accelerated TCP connections for

Connections the TelliNet instance.

Number of ETCP The number of active ETCP connections for the Tellinet
Connections instance. This number corresponds with the number of
terminals that have set up an ETCP tunnel with the
Tellinet instance.

Memory in Use The actual memory used by the Tellinet instance. If the
number of accelerated TCP increases, the used memory
will also increase.

Select the Instance under the TAS node in the surveyor tree to go to the corresponding TelliNet
server instance web interface.

[Link].9 Functions

The parameters of the Functions item are collected and visualized using the DataMiner application.
The DATA section in the card navigation pane gives access to the following DataMiner displays:
• CSE
• DCP
• HRC Controller
• MRC Controller
• L3 VRF

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• OSPF / BGP
• TCS
Select a DATA display in the card navigation pane or via the drop-down box in the upper left of the
card pane. By default the CSE display is selected.

The next chapters describe the parameters of the different displays.

CSE
The CSE card displays CSE related parameters.

The parameters are described in the table below.

Parameter Description Units

Control Symbol Rate This is the rate at which the CSE (encapsulator) Mbaud
transmits forward control symbols. The rate includes
control traffic and encapsulation overhead.

Control Link Occupation This parameter indicates how much of the available %
forward link bandwidth is used for control traffic. The
value equals 100*(control symbol rate/configured
symbol rate).
This metric is monitored for alarms. If the control or
signaling traffic, which also includes the software
multicast streams, exceeds 50% of the available
forward link bandwidth an alarm will be triggered. For
more information about the software multicast streams,
refer to Software Terminal Upgrade on page 100.

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Send Rate This is the rate at which the CSE (shaper) transmits Mbps
forward traffic bits. The rate includes unicast, multicast
and control traffic, and eTCP overhead for unicast
traffic.

Send Symbol Rate This is the rate at which the CSE (encapsulator) Mbaud
transmits forward traffic symbols. The rate includes
unicast, multicast and control traffic, and encapsulation
overhead.

Additional parameters are available in HPS/CSE on page 23.

DCP

The Receive Rate indicates the rate at which the DCP receives return traffic bits. The traffic
includes unicast, multicast and control traffic, and eTCP overhead for unicast traffic.
Additional parameters are available in HPS/DCP on page 25.

HRC Controller
When the HRC controller is active, the card shows the current alarm states of the monitored HRC
related parameters as well as the alarm history.

The alarms are described in the table below.

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Alarm Description

Internal Error An error has occurred that was not covered by any of
the other alarms.

Timing Error The HRC controller has strict timing deadlines in order
to get everything processed and signaled to the
relevant components. When one of these deadlines is
violated, a timing alarm will be activated.
Possible causes are:
• Resource problems in the VM.
• Wrong PTP time domain configuration (controller
slaved to the wrong PTP master).

Tx Mode Selection Error For one or more terminals, the controller was unable
to find a Tx Mode that satisfied the following
constraints:
• A terminal may not surpass BEPD.
• A terminal may not saturate the ODU.
• A terminal must respect the ACM Margin
When no valid Tx Mode can be found, the controller
will log that terminal off

Demod Not Responding At least one demodulator is configured but is not

responding to signaling messages. Any terminal that
was active on this demodulator will be logged off.
Possible causes are:
• An alarm on the demodulator. For example, PTP out
of lock.
• A faulty Ethernet connection between the HRC
controller and demodulator.
• A demodulator is configured but not physically
present

System Noise Too Low At least one demodulator has an estimated clear sky
N0 value below -140 dBm/Hz.
As any electronic equipment, the demodulator has an
internal noise floor, which is a combination of thermal
noise, cosmic noise, atmospheric noise, etc... Typical
values are between -160 and -145 dBm/Hz, but can
be higher depending on the physical conditions. The
HRC demodulator needs a noise floor parameter to be
able to do reliable estimations of other parameters,
such as EsN0 and CoND. The HRC controller will use
the noise-based estimated parameters to estimate the
link conditions. A noise level at the input of the
demodulator, which is lower than the demodulator's
internal noise level will cause unreliable estimations

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because these estimations will not be based on the

real link conditions.
This alarm is for informational purposes only, but
having an input noise value lower than the internal
noise level can have consequences.
In HRC SCPC with ACM and HRC Mx-DMA the noise
level is necessary and will influence carrier behavior.
Changes in link conditions are likely not detected or
wrongfully interpreted.
When the real noise level is lower than the alarm
threshold, but still higher than the MCD noise floor, it
is possible to have a working HRC setup. Although
performance could be impacted:
• Non-optimal efficiency (ACM).
• BEPD as calibrated may be surpassed when viewed
on a spectrum analyser.

PTP Out of lock The HRC controller has no precise time

synchronization with the other HRC components in the
hub.
All terminals will be logged off.
Possible causes are:
• The controller is starting up.
• A problem with the PTP master device (modulator).
• Networking problems. For example, no connection
with the modulator or large jitter on Ethernet delay.
• Configuration problem. For example, wrong PTP
time domain.

Transponder Frequency Offset Unknown The HRC controller uses the frequency offset
introduced by the transponder and present in the
transmitted HRC carrier, to adjust the demodulator
receive frequency. This assures that the demodulator
receiver is very close to the correct frequency. A small
frequency uncertainty of 3 kHz (+/- 1.5 kHz) is taken
into account to compensate for unaccounted frequency
errors.
When the controller does not know the transponder
frequency offset, chances are that the demodulator
receiver is not at the same frequency as the actual
transmitted carrier frequency.
This alarm is typically raised when a satellite network
is used for the first time. As long as no terminal is
logged on, the alarm will remain active.

Demod Protocol Error The HRC controller has detected a problem in the
messages received from the demodulator.

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Terminals that were allocated to this demodulator are

logged off.
Possible causes are:
• Ethernet packet drop/corruption.
• Unexpected demodulator behavior.

Possible Interference Present This alarm indicates that for at least one terminal the
noise deviation was more than 3 dB.
This alarm is for informational purposes only.
The ACM mechanism should be able to handle the
situation but the interference should be investigated.

Terminal Power Too High At least one terminal is transmitting at a PSD more
than 3 dB above BEPD.
This may point at incorrect configuration of an SCPC
carrier, incorrect lineup settings, or the alarm can
occur during lineup itself.
This alarm is for informational purposes only. It is the
responsibility of the operator to correct the erroneous
situation.

Wrong Initial Configuration The configuration of the HRC controller was rejected
at startup. This points to an internal error of the Dialog
system.

Terminal ACM Bypass Mode For at least one terminal the HRC controller ACM
mechanism was unable to find a suitable MODCOD
and had to fall back to the minimal Tx Mode.
In order to prevent short RF disturbances from
immediately logging off a terminal, the controller will
keep the terminal online for a couple of seconds, in the
hope the link will restore itself.
The minimal Tx Mode is a combination of the lowest
allowed (symbol rate + power) and the lowest
MODCOD. Checks on BEPD level are still maintained
so the miminal Tx Mode will never violate BEPD.

Terminal Insufficient Guard Band There's not enough bandwidth for at least one SCPC
terminals.

HRC Demodulator Processing Range The configured bandwidth could not be handled
Overflow correctly for at least one SCPC terminal. This is
caused by a processing limitation of the demodulator.
The service of the SCPC terminal is interrupted.

HRC Demodulator Processing Range Hit For at least one Mx-DMA terminal the allocated
bandwidth was impacted by the processing limitation
of the demodulator. This results in lower bandwidth
allocation for the terminal.

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HRC Demodulator Incompatible The version of demodulator is incompatible with this

version of the HRC controller.

Demodulator Capability Not In Line With This alarm occurs when at least one terminal is
Terminal Capability assigned to a demodulator which does not support the
full capabilities as requested by the terminal.

No Demodulator Capacity for a Terminal This alarm indicates that there is not enough
demodulator capacity for at least one terminal.

No Mobility Manager Connected The HRC CTL sends updates and heartbeats to the
DMM. This alarms occurs when a a connection
between the HTC CTL and the DMM cannot be
detected, or is not valid or active.

Multiple Mobility Manager Connected This alarm happens when multiple DMM connecting to
a single HRC controller.
When a second DMM connection becomes valid, it
gets activated, de-activating the previous one. The
de-activated DMM connections are kept alive but they
will receive no state change notification and their
control orders are ignored.

The Scheduling Event Error Count indicates the number of time a scheduling event error
occurred.
Click the Open... button next to Open Act...ns Page or select HRC Controller Actions in the card
navigation pane to:
• Reset the frequency tracking offset
• Reset the gain tracking

Click the Open... button next to Open HRC PTP Page or select HRC PTP in the card navigation
pane to view information about PTP.

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MRC Controller
When the MRC controller is active, the card shows the current alarm states of the monitored
MRC-related parameters as well as the alarm history.

The alarms are described in the table below.

Alarm Description

Communication Failure The controller experienced a communication failure

between controller and demodulator.

Configuration Failure The configuration of the MRC controller was rejected

at startup. This points to an internal error of the Dialog
system.

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The activation of a new configuration failed.

Scheduler The MRC controller experienced a scheduler alarm.

The foreseen time budget for the bandwidth allocation
of the different terminals was exceeded.

Burst Info Lost The controller has given capacity to different terminals
based on the terminals capacity requests. This alarm
is triggered when a specific terminal is not using the
assigned burst capacity, therefore no valid signal at
the demodulator side for a specific burst location can
be seen.

PTP Out of lock The MRC controller has no precise time

synchronization with the other MRC components in
the hub.
All terminals will be logged off.
Possible causes are:
• The controller is starting up.
• A problem with the PTP master device (modulator).
• Networking problems. For example, no connection
with the modulator or large jitter on Ethernet delay.
• Configuration problem. For example, wrong PTP
time domain.

Internal Failure An error has occurred that was not covered by any of
the other alarms.

Debuglog Active This alarm happens when a high detailed log level
remain active.

Tx Mode Selection Error The MRCCTL could not come up with the burst plan
for a terminal. This can be due to a local interference
for a terminal or a terminal with bad lineup interfering in
other terminals.

L3 VRF
The L3 VRF card displays parameters related to the layer 3 network resources.
Each router in the network, including the modem, that forwards the IP traffic of the layer 3 virtual
networks should be able to route the traffic of each virtual network independently. Therefore, the
router supports multiple independent Virtual Routing and Forwarding or VRF functions. One VRF
function provides the routing functions for one virtual network.

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The traffic rates are monitored at the DEM VM.

Forward

Return

And are organized in two sections:

• External Network Interface; corresponds with the external interface towards the customer network.
• TAS Interface; corresponds with the internal interface towards the satellite.
The sections display the traffic rates for each provisioned L3 subnet or virtual network.
The rates are described in the table below.

Parameter Description Units

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Fwd Data Rate This is the rate at which the DEM: bps
• receives layer 3 unicast traffic bits (external
interface).
• transmits layer 3 unicast traffic bits (TAS
interface).

Fwd Packet Rate This is the rate at which the DEM: packets/s
• receives layer 3 unicast packets (external
interface).
• transmits layer 3 unicast packets (TAS interface).

Rtn Data Rate This is the rate at which the DEM: bps
• transmits layer 3 unicast bits (external network).
• receives layer 3 unicast bits (internal network).

Rtn Packet Rate This is the rate at which the DEM: packets/s
• transmits layer 3 unicast packets (external
interface).
• receives layer 3 unicast packets (TAS interface).

These rates are also available in the External Network Interface and Internal Network Interface
section of HPS/L3DEM on page 34.
For more information about the subnets, refer to Network Resources on page 76.

OSPF / BGP
The OSPF/ BGP card displays status information related to OSPF or BGP per provisioned L3 subnet
or virtual network.

The OSPF Information section shows the connectivity state of the external router. The following
states exist:
• up: The connectivity with the external router is operational.
• down: The connectivity with the external router is down.
• start: The connectivity with the external router is being set up but is not yet operational.

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The BGP Neighbors Information section shows the parameters described in the table below.

Parameter Description Units

BGP Neighbor ID This is the IP address of the BGP neighbor to which

the parameters apply. This can be an external
neighbor or an internal neighbor (the modem).

BGP Neighbor Status This is the status of the BGP connectivity for a
specific neighbor.

BGP Last Error Code Descriptive text of the last error that occurred.

BGP Number of Learned This is the number of learned routes for this BGP
Routes association.

BGP Max Number of This parameter indicates if the maximum number of

Learned Routes Reached routes that can be learned for this BGP association
has been reached. An alarm occurs when the
maximum number is reached.

TCS
The TCS card displays Terminal Configuration System related information.

In the Terminal Configuration System Table section, you can see which software version is
installed on your terminal.
The Terminal Per Software Version section gives you the number of terminals that are running on
a certain software version.
The Terminal Configuration System Table and Terminals Per Satellite Configuration Version
sections provide information about the terminal's satellite configuration.

For more information about the satellite configuration, refer to the Remote Terminal
Satellite Configuration chapter in the Newtec Dialog Functional Description.

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[Link] Local Monitoring

You can find a Local Monitoring node in the surveyor tree for each enclosure of the
processing hub module and for each HPS pool of the processing hub module.

Select Local Monitoring in the surveyor tree. The card pane displays a Grafana dashboard
showing system performance parameters for each server and virtual machine in the hub module.

Select the virtual machine or server of your interest from the Server drop-down list.

[Link] Physical Devices

The available nodes under the Physical Devices node in the surveyor tree depend on the type of
hub module. The table below indicates which nodes are available for which hub module.

NMS (1) DCR2000 Processing DBR2100 Baseband Hub

Hub

[Link] x

DP x

LSM x

Cloud x x

DMA x

(1) Embedded or standalone.

The next chapters describe the parameters of the different nodes. All parameters are collected and
visualized using the DataMiner application.

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[Link].1 [Link]

Select [Link] in the surveyor tree to view system information and performance parameters of
the Enclosure.
There are two VISUAL displays:
• overview, which gives you the status of the enclosure, power supplies and network connectors.
• enclosure, which gives you a picture of the enclosure.
More detailed information is spread over several DATA displays.
Select General in the card navigation pane or via the drop-down box in the upper left of the card
pane to view system information, such as up time, and fan and power supply statistics.

Select Network in the card navigation pane or via the drop-down box in the upper left of the card
pane for information about the network connectors.

Select Blades in the card navigation pane or via the drop-down box in the upper left of the card
pane for information about the blade servers.

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[Link].2 DP/MOD

The modulators are grouped in device pools.

The modulators in the baseband hub module operate in an N:M pool redundancy configuration, with
N active devices and M standby devices and you can have more than one modulator device pool per
HPS.
In case of no redundancy a device pool has only one modulator.
Select MOD in the surveyor tree to view device information and statistics related to the modulator,
or to access the web interface.

There are two VISUAL displays:

• general, which gives you an overview of the key KPIs of the modulator.
• webinterface, which opens the modulator web interface.
More detailed information is spread over several DATA displays.
Select Device to view system information, such as up time, CPU load and memory usage.

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Select Alarms to view the alarms.

Select PTP to view the PTP related information.
Select BBF over IP Input to view the input bit rate.
Select Modulator to view the physical and baseband layer efficiency and the measured bit rate.
Select NCR to view network clock reference related information.
Select Modulator Connectivity to view the input rate (same as the rate displayed on BBF over IP
Input) and the number of output baseband frames (output count).

[Link].3 DP/MCD

The demodulators are grouped in device pools and operate in an N:M pool redundancy
configuration, with N active devices and M standby devices. Pool redundancy is provided per type of
demodulator. The type depends on the return link technology (e.g. CPM, HRC, MRC, S2) and the
capabilities (for example CPM 16MHz or HRC 17MBd/70MHz) of the device.
Select <X>MCD in the surveyor tree to view device information and statistics of the demodulator,
or to access the web interface. X refers to the return link technology: HRC, or MRC.

There are two VISUAL displays:

• general, which gives you an overview of the key KPIs of the demodulator.
• webinterface, which opens the demodulator web interface.
More detailed information is spread over several DATA displays.
Select Device to view system information, such as up time, CPU load and memory usage.
Select Alarms to view the alarms.
Select BBF over IP OUT (HRC).
Select PTP (MRC, HRC) to view the PTP related information.
In case of an HRC demodulator, you can select HRC Statistics to view parameters, such as the
total used symbol rate and total L-band input power.
In case of an MRC demodulator, you can select:

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• Signaling and Data, to view the signaling and data destination IP address, UDP ports and output
bit rates.
• MRC Demod Monitoring, to view physical layer monitoring metrics.

[Link].4 Cloud

Select Cloud in the surveyor tree to view information of the virtual machines, such as CPU usage
and memory usage.
Select the DATA display Inventory display in the card navigation pane or via the drop-down box in
the upper left of the card pane.

[Link].5 LSM

Select LSM in the surveyor tree to view information of the L-band switch matrix, such as up time,
matrix layout and health.
The information is spread over several DATA displays.

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[Link].6 DMA

Select DMA in the surveyor tree to view system information and performance parameters of the
DataMiner application.

There are three VISUAL displays:

• overview, which provides an overview of the key KPIs of the DataMiner application.
• task manager, which provides information about the running processes.
• shape, which provides the current processor load and memory usage.
More detailed information is spread over several DATA displays.

[Link] Performance

The Performance node is available for the processing hub module.

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All parameters are collected and visualized using the DataMiner application.
Select Performance in the surveyor tree and then select the DATA display Terminals to view
QoS-related configuration information, signal quality and throughput statistics of the provisioned
terminals.

The signal quality and throughput parameters are described in the table below.

Parameter Description Units

Total Forward Throughput This is the rate at which the CSE (shaper) transmits kbps
forward traffic bits for the modem. The rate includes
unicast traffic and eTCP overhead.

Total Return Throughput This is the rate at which the DCP receives return kbps
traffic bits for the modem. The rate includes unicast
traffic and eTCP overhead.

Forward Throughput per This is the rate at which the CSE (shaper) transmits kbps
QoS Class forward traffic bits for the modem and the specific
QoS class. The rate includes unicast traffic and
eTCP overhead.

Return Throughput per This is the rate at which the DCP receives return kbps
QoS Class traffic bits for the modem and the specific QoS class.
The rate includes unicast traffic and eTCP overhead.

Total Forward Dropped This is the rate at which the CSE (shaper) drops kbps
Rate forward traffic bits for the modem. The rate includes
unicast traffic and eTCP overhead.

Forward Dropped Rate per This is the rate at which the CSE (shaper) drops kbps
QoS Class forward traffic bits for the modem and the specific
QoS class. The rate includes unicast traffic and
eTCP overhead.

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Forward Es/N0 Average This is the average energy per symbol (Es) to noise dB
power spectral density (N0) ratio of the forward link
measured at the modem and signaled to the hub. It
is an indication of the forward link quality.
This is the average of all values measured over the
monitoring interval.

Forward Es/N0 Minimum This is the minimum energy per symbol (Es) to noise dB
power spectral density (N0) ratio of the forward link
measured at the modem and signaled to the hub. It
is an indication of the forward link quality.
This is the minimum value measured over the
monitoring interval.

Forward Es/N0 Maximum This is the maximum energy per symbol (Es) to dB
noise power spectral density (N0) ratio of the
forward link measured at the modem and signaled to
the hub. It is an indication of the forward link quality.
This is the maximum value measured over the
monitoring interval.

Max Forward Es/N0 The is the maximum value of the average forward dB
Average Es/N0 values measured over a period of 24 hours.

These parameters are also available in Advanced Terminal Monitoring on page 106.

[Link] REDCTL

The REDCTL node is available for the processing hub module

All parameters are collected and visualized using the DataMiner application.
Select REDCTL in the surveyor tree to view information about redundancy and redundancy
control.

Select Server redundancy in the card navigation pane or via the drop-down box in the upper left of
the card pane for information about the status and redundancy of servers and virtual machines.
The VMs of the HPS sub-system use the concept of “protection groups” for redundancy. Each
enclosure has its own protection group mechanism with two protection groups:
• SCP protection group, including PGIDCP, PGICPMCTL, PGIS2CTL, PGICSE and PGIHRCCTL;
• EDP protection group, including PGIDEM, PGIL2DEM and PGITAS.
An instance of the SCP protection group is deployed on blade servers located in uneven slot
positions. An instance of the EDP protection group is deployed on blade servers located in even slot
positions.
The collection of one instance of each protection group corresponds with one hub processing
segment (HPS). Within a protection group (SCP or EDP) of the same enclosure an N:M redundancy
configuration is applied. Redundant protection groups are marked as standby.

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Click Reset Counter to reset the number of redundancy swaps.

5.1.4 Gateway/Cloud Monitoring

The Cloud Monitoring node is only available if you are using the Newtec Private Cloud Infrastructure
(NPCI) or the Common iDirect Deployment Infrastructure (CIDI) and if the platform name and the
Inframan IP address has been configured for the gateway. If the cloud infrastructure is not added to
the gateway, the Grafana dashboards can only be reached through [Link]

For more information about configuring the gateway, refer to Gateway Provisioning on
page 16.

The CIDI is a combination of hardware and virtualization software. It allows to abstract the Dialog
products and functionalities and the hardware that these products require.
The components of the private cloud, for example the cloud servers or the network switches, need
to be monitored and managed. Dialog's Inframan is a set of components capable of monitoring the
CIDI that hosts the Dialog Cloud. One Inframan is deployed per CIDI.
Inframan monitors the following components:
• TOR switches
• R640 servers
• RedHat OpenShift
• TFR0210

There is no redundancy in Inframan VM. In case it shuts down, the Dialog platform
keeps on working. This means that there is no service impact but alarms will be lost.

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[Link] Access

Select Cloud_Monitoring in the surveyor tree. The card pane displays a Grafana dashboard
showing the overall health of the cloud system.

Click the NPCI folder in the upper left of the card pane to view the available NPCI dashboards.

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The Grafana dashboards are also reachable through [Link]

Note that no credentials are needed to get read-only access to the Grafana web GUI.

The next chapters will describe the dashboards in detail.

[Link] Inframan - Debug

This dashboard monitors the health of the Inframan system

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The parameters are described in the table below.

Parameter Description

Inframan Load Trending graph of the load of the Inframan VM.

Icinga All List of service checks running.

Servicechecks

Host List List of all hosts checks running.

[Link] Alarm History

This dashboard provides a list of the alarms that were generated in a selected time frame.

The parameters are described in the table below.

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Parameter Description

Alarm History by List of alarms generated in the selected time rage

selected time range

Host List Active List of hosts checked and their status. 1 for OK, 2 for Critical/Warning, 3
checked for Critical, 4 for Unknown.

[Link] AVS - Engine Load

This dashboard monitors the virtual switch that links together the running VMs in each compute
node.
Use the drop-down menus in the upper left to filter on platform and nodes.

The parameters are described in the table below.

Parameter Description

AVS Engine Load CPU load per individual core.

AVS Transmit Number of discarded packets by the virtual switch on its lifetime.
Discards

[Link] Block Switch Information

Each controller or compute block has two switches. This dashboard monitors the function of the
switches.
Use the drop-down menus in the upper left to filter on platform and switch.

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The parameters are described in the table below.

Parameter Description

Uptime Time during the switch is in operation.

CPU Overview CPU usage value for the last 5 seconds, 1 minute and 5 minutes.
Trending graph for the CPU usage for the last 5 seconds, 1 minute and 5
minutes.

Switch Memory Current switch memory usage and trending graph of its historical data.

Switch Temperature Current switch temperature and trending graph of its historical data.

[Link] Interface Statistics

This dashboard monitors the interfaces of all switches.

Use the drop-down menus in the upper left to filter on platform, switch and interface.

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The parameters are described in the table below.

Parameter Description

Interface Throughput Trending graph of the throughput for the selected switch and interface.
Stats

Interface Error Stats Number of transmitted or received packets with errors for the selected
switch and interface.

Interface Discard Number of transmitted or received packets that were discarded for the
Stats selected switch and interface.

[Link] Node - Load

This dashboard monitors the compute, control and storage nodes within the NPCI/CIDI.

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The parameters are described in the table below.

Parameter Description

Node CPU Usage Trending graph of the CPU usage of each node.

Note that the CPU monitoring is done for the CIDI itself,
not for the VMs.

Node Memory Usage Trending graph of the memory usage of each node.

Note that the memory monitoring is done for the CIDI

itself, not for the VMs.

[Link] Overview Monitor

This dashboard summarizes the alarm state of a chosen platform and can be used to monitor the
overall health of the system.

The parameters are described in the table below.

Parameter Description

Cloud Status The system inventory and maintenance service reports system changes
with different degrees of severity:
• Critical
• Mayor
• Minor
• Warning

Host Status Host Status corresponds to the compute nodes, storage, switches and
controllers. It gives a count of the number of hosts up and down in the
cloud platform.

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Total Cloud Power Power consumption in kW.

In order to calculate the Total Cloud Power, the power

consumption of the ToR switches is not included.

Total Cloud Current Current consumption in A.

In order to calculate the Total Cloud Current, the current

consumption of the ToR switches is not included.

Service Status Service checks.

Streaming Service List of Service checkups.

Status

Host Alarms List of alarms generated due to host issues. It includes the timestamp of
the alarm, a meaningful description and the state of the alarm, for
example, Warning or Critical.

Service Alarms List of alarms generated due to service issues. It includes the timestamp
of the alarm, a meaningful description and the state of the alarm, for
example, Warning or Critical.

[Link] Power - Temperature - Fan

This dashboard monitors the temperature, power consumption and speed of the fan of the platform.

The parameters are described in the table below.

Parameter Description

Node Temperature Trending graph of the temperature in °C in each node of the platform.

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Node Power Trending graph of the power consumption in W in each node of the
Consumption platform.

Node Fans (RMP) Trending graph of the speed in rpm of the cooling fans in each node of
the platform.

[Link] Power Consumption Per PSU

This dashboard monitors the power consumption per Power Supply Unit (PSU). A trending graph
with the power consumption of each compute node in watts is presented per PSU.

[Link] TOR - DSW Information

This dashboard monitors the state of the Top of the Rack or ToR switches.

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The parameters are described in the table below.

Parameter Description

TOR-DSW CPU CPU usage per each of the ToR switches. Current value and trending
graph.

TOR-DSW Power Power consumption per each of the ToR switches. Current value and
trending graph.

TOR-DSW Memory Memory usage per each of the ToR switches. Current value and trending
graph.

TOR-DSW UpTime Time during which the stack is in operation.

In case one switch fails, the other takes the load and the
system keeps on running. In this scenario, the uptime is
not reset.

TOR-DSW #MAC Number of MAC addresses learnt by the ToR switch.

After 100k MAC addresses, an initial warning alarm is

produced. The switch can remember up to 128k
addresses.

TOR-DSW Temperature per each of the ToR switches. Current value and trending
Temperature graph.

[Link] VM - Load

This dashboard monitors the CPU and memory usage of the VMs within the NPCI/CIDI.
Use the drop-down menus in the upper left to filter the VMs on platform, project (for example,
Dialog MM, Dialog Hub or Dialog NMS), and instance.

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The parameters are described in the table below.

Parameter Description

Cloud - Network I/O Network statistics. Trending graph of the throughput per instance.

DISK : read/write byte Trending graph of the read and write rates in disk.
rate

DISK : read/write Trending graph of the read and write request in disc per second.
requests per sec

Memory Assigned Memory Assigned to the VM. Note that this value must be static unless
more memory is assigned.

CPU Usage Trending graph of the CPU usage of the VM.

5.2 License
The License node provides an overview of the current usage of features and capabilities on
platform level and on modem level. For example: 'Throughputs'.
This overview can be used to compare the actual usage of features and capabilities or entitlements
with the available features and capabilities as defined in the Purchase Order (licenses).
The available licenses are grouped according to:
• Platform on page 73
• Modem on page 74
The parameters are generated from events that measure the use of the licensed product software
instances.

Platform License

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The parameters of the platform license are described in the table below.

Parameter Description Units

Forward Link This is the sum of the peak information rate or PIR used Mbps
Throughput S2 (DVB-S2 per satellite network. Click on the parameter to see the
/ DVB-S2X) used PIR per satellite network.

Return Link Throughput This is the sum of the peak information rate or PIR used Mbps
per return link technology. Click on the parameter to see
the used PIR per return link technology.

Provisioned Terminals This is the total number of provisioned terminals in

Dialog. Click on the parameter to see the number of
provisioned terminals per VNO or virtual network
operator.

Terminal Installation This parameter indicates for which satellite networks

Certification certification has been enabled.

Mobility Orchestration This parameter indicates the number of terminals for

for MDM2XX0 / which beam roaming has been enabled. Click on the
MDM3XX0 / MDM5XX0 parameter to see the number of mobile terminals per
VNO or virtual network operator.

Modem License

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The parameters of the modem license are described in the table below.

Parameter Description Units

Return Throughput This is the number of MDM3X00 modems with a

(5Mpbs - 10Mbps) provisioned peak rate (sum of rate in service profile and
MDM3100 / MDM3300 max. forward link multicast) between 5 Mbps and 10
Mbps. Click on the parameter for a list of the individual
terminals.

Return Throughput This is the number of MDM3X00 modems with a

(>10Mbps) provisioned peak rate (sum of rate in service profile and
MDM3100 / MDM3300 max. forward link multicast) higher than 10 Mbps. Click
on the parameter for a list of the individual terminals.

Return Link Technology This is the number of MDM3300 modems that are
- 4CPM MDM3300 provisioned to use the 4CPM MF-TDMA return link
technology. Click on the parameter for a list of the
individual terminals.

Return Link Technology This is the number of MDM3X00 modems that are
- HRC-SCPC MDM3100 provisioned to use the HRC SCPC return link
/ MDM3300 technology. Click on the parameter for a list of the
individual terminals.

Return Link Technology This is the number of MDM3X00 modems that are
- HRC-MxDMA provisioned to use the HRC Mx-DMA return link
MDM3100 / MDM3300 technology. Click on the parameter for a list of the
individual terminals.

Return Link Technology This is the number of MDM3300 modems that are
- S2 MDM3300 provisioned to use the S2 return link technology. Click
on the parameter for a list of the individual terminals.

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5.3 Network Resources

This is the provisioning interface where you define the hub termination points, the dedicated and
shared subnets, and IP pools.
Click on a provisioned IPv4 or IPv6 pool to view the number of free or available IPv4 or IPv6
addresses.

For more information about the Network Resources interface, refer to the Newtec
Dialog Configuration User Guide.

5.4 Profiles
This is the provisioning interface where you define:
• Attachment profiles. A terminal is linked with the forward and return link resources of each satellite
network in which the terminal should exist via a dynamic attachment profile. An attachment profile
contains one or more home network attachments and optionally visited network attachments. The
home network attachment defines the beam resources of the operator that serves the terminal.
The visited network attachment defines the beam resources of the networks of another operator.
• BGP profiles. When using BGP as the routing protocol for layer 3 network resources it is possible
to filter the routes which are exchanged across BGP peers.
• Classification profiles. A classification profile is a set of rules that classify ingress unicast traffic into
QoS traffic classes (for both forward and return link).
• Firewall profiles. A firewall profile allows you to block any incoming traffic, except the one that
matches specific rules.
• Remote configuration profiles. In the Remote Configuration Profile you define if remote
configuration of the satellite interface on the modem is allowed or not.
• Service profiles. A service profile specifies the shaping settings for the QoS classes and terminal
circuits.

For more information about the Profiles interface, refer to the Newtec Dialog
Configuration User Guide.

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5.5 Satellite Resources

Under Satellite Resources you can find several fault and performance interfaces, and provisioning
interfaces.
The fault and performance interfaces provide information about your forward and return satellite
resources. All parameters are collected and visualized using the DataMiner application.

5.5.1 General Overview

This interface provides the overview of the resources defined for a satellite network. Select the
satellite network of your interest in the drop-down box in the upper left of the card pane.

The different resources are linked as shown in the figure below.

You can define the resources using the following interfaces:

• Beam provisioning on page 78
• SatNet provisioning on page 78

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• Transponder provisioning on page 79

• Forward carrier provisioning on page 79

Click in the Forward section to go to the FW Link & Carrier interface of

Beam/Satellite Network/Resource Provisioning on page 79. In this interface you define the forward
link for a satellite network and link it to a forward carrier.

Click in the Return section to go to the RN link interface of

Beam/Satellite Network/Resource Provisioning on page 79. In this interface you define the return
link for a satellite network and link it to a return transponder.

5.5.2 Beam Provisioning

This is the provisioning interface where you define the satellite beams. Each provisioned beam is a
node in the surveyor tree.

For more information about the Beam Provisioning interface, refer to the Newtec
Dialog Configuration User Guide.

5.5.3 SatNet Provisioning

This is the provisioning interface where you define a logical satellite network and link it with a beam
and the physical satellite network.
Each provisioned satellite network is a node in the surveyor tree. The satellite network node is
located under the beam node.

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For more information about the SatNet Provisioning interface, refer to the Newtec
Dialog Configuration User Guide.

5.5.4 Transponder Provisioning

This is the provisioning interface where you define the forward and return transponders.

For more information about the Transponder Provisioning interface, refer to the Newtec
Dialog Configuration User Guide.

5.5.5 FW Carrier Provisioning

This is the provisioning interface where you define the forward carriers.

For more information about the FW Carrier Provisioning interface, refer to the Newtec
Dialog Configuration User Guide.

5.5.6 Beam/Satellite Network/Resource Provisioning

This is a bundle of provisioning interfaces where you define the resources for the selected satellite
network. The satellite resources are:
• Forward link and carrier
• Forward QoS plan
• Multicast VLANs. Multicast traffic is sent on dedicated multicast output VLANs. In this interface
you set the multicast VLANs for both forward and return multicast stream.
• Return frequency plan
• Return link
• Return QoS plan
• Return link calibration

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For more information about these provisioning interface, refer to the Newtec Dialog
Configuration User Guide.

5.5.7 Beam/Satellite Network/VNO View

Expand the vno node in the surveyor tree to view its linked forward and return resources. Select a
resource in the surveyor tree to display the corresponding information in the card pane.

For more information about the forward resource parameters, refer to

Beam/Satellite Network/Forward Link/Pools on page 85.
For more information about the return resource parameters, refer to
Beam/Satellite Network/Return Link/Pools and Capacity Groups on page 89.

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5.5.8 Beam/Satellite Network/Forward Link

Select forward link in the surveyor tree to view its parameters.

The parameters are spread over five DATA displays:

• General - Forward Link on page 81
• General - Forward Carrier on page 83
• Forward Unicast Statistics on page 83
• Forward Multicast Statistics on page 84
• Forward Control Statistics on page 84
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

[Link] General - Forward Link

The card displays the forward link configuration and the overall satellite network parameters.

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The parameters are described in the table below. The traffic rates include unicast, multicast and
control traffic, and encapsulation overhead.

Parameter Description Units

Forward Link This parameter indicates how much of the forward link is %
Occupation used. The value equals 100*(actual symbol
rate/configured symbol rate).

Send Rate This is the rate at which the CSE (shaper) transmits kbps
forward traffic bits. The rate includes unicast, multicast
and control traffic, and eTCP overhead for unicast traffic.

Send Symbol Rate This is the rate at which the CSE (encapsulator) Mbaud
transmits forward traffic symbols. The rate includes
unicast, multicast and control traffic, and encapsulation
overhead.

Send Packet Rate This is the rate at which the CSE (shaper) transmits packets/s
forward traffic packets. The rate includes unicast,
multicast and control traffic, and eTCP overhead for
unicast traffic.

Dropped Bitrate The rate at which the CSE (shaper) drops forward traffic kbps
bits. The rate includes unicast, multicast and control
traffic, and eTCP overhead for unicast traffic.

Dropped Packet Rate This is the rate at which the CSE (shaper) drops forward packets/s
traffic packets. The rate includes unicast, multicast and
control traffic, and eTCP overhead for unicast traffic.

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Link Efficiency This parameter indicates how efficiently the forward link bits/baud
is used. The value equals actual bit rate/configured
symbol rate.

FWD Link Delay Average delay the packet stays in the queues. ms

For more information about the configuration parameters of the forward link, refer to
the Newtec Dialog Configuration User Guide.

[Link] General - Forward Carrier

The card mainly displays the forward carrier configuration. The Physical Layer Efficiency indicates
the usage of the physical layer. The value equals 100*(actual symbol rate/configured symbol rate) of
the forward carrier.

For more information about the configuration parameters of the forward carrier, refer to
the Newtec Dialog Configuration User Guide.

[Link] Forward Unicast Statistics

The card displays the forward unicast traffic rates.

The traffic rates are described in the table below.

Parameter Description Units

Unicast Send Bitrate This is the rate at which the CSE (shaper) transmits kbps
forward unicast traffic bits. The rate includes eTCP
overhead.

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Unicast Send Packet This is the rate at which the CSE (encapsulator) packets/s
Rate transmits forward unicast traffic packets. The rate
includes eTCP overhead.

Unicast Dropped Bitrate This is the rate at which the CSE (shaper) drops forward kbps
unicast traffic bits. The rate includes eTCP overhead.

[Link] Forward Multicast Statistics

The card displays the forward multicast traffic rates.

The traffic rates are described in the table below. The rates include multicast traffic but exclude the
terminal software multicast streams. The software multicast streams are accounted in the control
statistics.

Parameter Description Units

Multicast Send Bitrate This is the rate at which the CSE (shaper) transmits kbps
forward multicast traffic bits.

Multicast Send This is the rate at which the CSE (encapsulator) kbaud
Symbolrate transmits forward multicast symbols. The rate includes
encapsulation overhead.

Multicast Send Packet This is the rate at which the CSE (shaper) transmits packets/s
Rate forward multicast traffic packets.

Multicast Dropped This is the rate at which the CSE (shaper) drops forward kbps
Bitrate multicast traffic bits.

[Link] Forward Control Statistics

The card displays forward control traffic rates.

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The left column show the rates for all forward control traffic, this includes a.o. forward signaling and
the terminal software multicast traffic. The right column only shows the rates for the software
multicast traffic. The traffic rates are described in the table below.

Parameter Description Units

Send Rate This is the rate at which the CSE (shaper) transmits kbps
forward control traffic bits.

Send Symbolrate This is the rate at which the CSE (encapsulator) kbaud
transmits forward control traffic symbols. The rate
includes encapsulation overhead.

Send Packet Rate This is the rate at which the CSE (shaper) transmits packets/s
forward control traffic packets.

Dropped Bitrate This is the rate at which the CSE (shaper) drops forward kbps
control traffic bits.

Control Symbol Rate % This parameter indicates which percentage of the %

maximum symbol rate is used for control traffic.

The Maximum Symbol Rate Of The Link is set when creating the forward carrier.

5.5.9 Beam/Satellite Network/Forward Link/Pools

Select forward link - Pools in the surveyor tree to view its parameters. Forward pools are linked to
a forward link.

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There are two DATA displays:

• Forward Pool Tree on page 86
• Forward Pools on page 88
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.
Both displays provide the same information but show it in a different way.
All parameters are monitored at the CSE VM.

Forward Pool Tree

The card pane has a tree menu at the left side of the card pane. The top node of the tree represents
the container pool. The capacity of this pool corresponds with the capacity of the entire forward link
or satellite network. The container pool can have one or more child pools, which can be
transport-based or class-based, dedicated or shared. A class-based pool on its turn can have one or
more child pools, which correspond with the class pools.

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Click on a node in the tree structure to view its parameters. The right side of the card pane displays:
• Node configuration information, such as the name of the pool, the identifier of the forward link,
CIR, PIR and weight values, etc.
• Two tabs at the bottom: Items and Monitoring.
The Items tab shows information about the child nodes.

The Monitoring tab shows monitored parameters of the selected node, such as transmit rate
and CIR congestion.

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Forward Pools
In this card all information is shown on the same card and is structured in several tables.
The L0 pool corresponds with the container pool. The L1 pools correspond with the class- or
transport-based child pools of the container pool and the L2 pools corresponds with the class pools
of the class-based pool. The pool information and metrics are represented in tables.

The parameters are described in the table below.

Parameter Description Units

Transmit Rate This is the rate at which the CSE (shaper) forward pool kbps or
transmits forward traffic for the forward pool. The traffic kbaud *
rate includes unicast and eTCP overhead .
This parameter exists for all pools.

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Transmit Rate Packet This is the rate at which the CSE (shaper) transmits Pps
forward traffic packets for the forward pool. The traffic
rate includes unicast and eTCP overhead for unicast
traffic.
This parameter exists for all pools.

Drop Rate This is the rate at which the CSE (shaper) drops forward kbps
traffic for the forward pool. The traffic rate includes
unicast and eTCP overhead.
This parameter exists for all pools.

EIR Shaping Ratio This parameter indicates the level of congestion in the
pool. The value can range from 0 to 1000, where 1000
means there is no congestion.
This parameter only exists for L1 and L2 pools.

CIR Congestion This parameter indicates if there is CIR congestion or

not:
• Yes: CIR congestion occurs; in this case a child
connected to the pool did not receive its guaranteed
CIR. This is an indication of serious congestion.
• No: no CIR congestion occurs.
This parameter only exists for L1 and L2 pools.

* The traffic unit is kbps for the L0 (container) and L2 (QoS classes) pools but depends on the Child
Pool Shaping Mode setting of the container Pool for the L1 pools: Bit Rate Shaping or Symbol Rate
shaping.

For more information about the configuration parameters of the forward pools and QoS
classes, refer to the Newtec Dialog Configuration User Guide.

5.5.10 Beam/Satellite Network/Return Link/Pools and Capacity Groups

Select return link - Pools and Capacity Groups in the surveyor tree to view its parameters.
Return pools and capacity groups are linked to a return link. The entire return link can use different
return link technologies, each occupying a part of the available return link capacity.

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There are several DATA displays, divided per return link technology:
• HRC-MxDMA Return Capacity Groups, see HRC Mx-DMA on page 90.
• HRC-MxDMA Tree View, see HRC Mx-DMA on page 90.
• MRC Return Capacity Group, see MRC NxtGen Mx-DMA on page 94.
• MRC Tree View, see MRC NxtGen Mx-DMA on page 94.
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

[Link] HRC Mx-DMA

On a frequency level, an HRC Mx-DMA return capacity group or RCG is defined with a start and stop
frequency
On a Quality of Service or QoS level, an HRC Mx-DMA RCG or root pool is divided in one or more
return pools, which can be transport-based or class-based, dedicated or shared, etc. A class-based
return pool on its turn can have one or more child pools, which correspond with the class pools.

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There are two DATA displays:

• HRC-MxDMA Return Capacity Groups on page 91
• HRC-MxDMA Tree View on page 94
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.
Both displays provide the same information but show it in a different way.

HRC-MxDMA Return Capacity Groups

In the HRC-MxDMA Return Capacity Groups card, all information is shown in the same card and is
structured in several tables.

The first two tables display the configuration parameters and metrics of the available HRC Mx-DMA
return capacity groups.

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HRC-MxDMA Return Capacity Groups

The table has a row for each existing RCGs and displays the related configuration parameters, such
as the frequency slot and PIR.

HRC-MxDMA Return Capacity Group Statistics

Per existing RCG, the table displays the parameters described below.

Parameter Description Units

#Logged-in Terminals This is the number of terminals logged on in the return

capacity group.

#Provisioned Terminals This is the number of terminals provisioned in the return

capacity group.

BBP Occupation This is an indication of how occupied the baseband %

packets are. The value equals real data/total allocated
bit rate ratio.

Requested Rate This is the bit rate which is requested for the return kbps
capacity group. The rate includes unicast traffic and
encapsulation overhead.

Allocated Rate This is the bit rate which is assigned to the return kbps
capacity group. The rate includes unicast traffic and
encapsulation overhead.

Receive Bitrate This is the rate at which the DCP receives traffic bits for kbps
the return capacity group. The rate includes unicast
traffic and eTCP overhead.

Receive Packet Rate This is the rate at which the DCP receives packets for packets/s
the return capacity group. The rate includes unicast
traffic and eTCP overhead.

Available BW This is the bandwidth which is available in the return MHz

capacity group.

Used BW This is the bandwidth that is used by operational MHz

terminals in the return capacity group.

Logon BW This is the bandwidth that is used by terminals for MHz

logging on in the return capacity group.

Physical Layer This parameter indicates how efficiently the physical bps/Hz
Efficiency layer is used. These are the number of bits that are used
per Hz.

Best ModCod Efficiency This is the number of bits that are used per Hz for the bps/Hz
best MODCOD.

Received Unsolicited This is the number of received ulogons from the

Logon Count terminals. This is available when ulogon is enabled.

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Requested Unsolicited This is the number of ulogon requests from the HRC
Logon Count controller. This is available when ulogon is enabled.

The following two tables display the configuration parameters and metrics of the available return
pools and class pools.

HRC-MxDMA Return Pools

The table has a row for each existing return pool and displays configuration parameters as well as
the parameters described in the table below.

Parameter Description Units

CIR Congestion This parameter indicates if there is CIR congestion or

not:
Yes: CIR congestion occurs; in this case a child
connected to the pool did not receive its guaranteed
CIR. This is an indication of serious congestion.
No: no CIR congestion occurs.

EiR Shaping Ratio This parameter indicates the level of congestion in the
pool. The value can range from 0 to 1000, where 1000
means there is no congestion.

Requested Rate The bit rate requested for the return pool. The rate kbps
includes unicast traffic and encapsulation overhead.

Allocated Rate The bit rate allocated to the return pool. The rate kbps
includes unicast traffic and encapsulation overhead.

HRC-MxDMA Class Pools

For each class-based return pool, the table displays configuration parameters and metrics per class
pool. The following class pools exits:
• RT1
• RT2
• RT3
• CD
• BE
The class pool metrics are described in the table below.

Parameter Description Units

Req. Rate The bit rate requested for the class pool. The rate kbps
includes unicast traffic and encapsulation overhead.

All. Rate The bit rate allocated to the class pool. The rate includes kbps
unicast traffic and encapsulation overhead.

CIR Congestion This parameter indicates if there is CIR congestion or

not:

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Yes: CIR congestion occurs; in this case a child

connected to the pool did not receive its guaranteed
CIR. This is an indication of serious congestion.
No: no CIR congestion occurs.

EiR Shaping Ratio This parameter indicates the level of congestion in the
pool. The value can range from 0 to 1000, where 1000
means there is no congestion.

HRC-MxDMA Tree View

This card has a tree menu at the left side of the card pane. The top node of the tree represents an
HRC Mx-DMA return capacity group. Under the RCG node, you will find one or more return pools.
Click on a node in the tree menu to view its parameters. The right side of the card pane displays:
• Node configuration information, such as the name of the pool, CIR and PIR values, etc., and the
metrics of that node.
• Details of the child nodes.
The information in the HRC-MxDMA Tree View display is the same as what you find in
HRC-Mx-DMA Return Capacity Groups on page 91.

For more information about the configuration parameters of HRC Mx-DMA resources,
refer to the Newtec Dialog Configuration User Guide.

[Link] MRC NxtGen Mx-DMA

On a frequency level, an MRC NxtGen Mx-DMA return capacity group or RCG is defined with a start
and stop frequency
On a Quality of Service or QoS level, an MRC NxtGen Mx-DMA RCG or root pool is divided in one
or more return pools, which can be transport-based or class-based, dedicated or shared. A
class-based return pool on its turn can have one or more child pools, which correspond with the
class pools.

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There are two DATA displays:

• MRC Return Capacity Groups
• MRC Tree View
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.
Both displays provide the same information but show it in a different way.

MRC Return Capacity Groups

In the NxtGen Mx-DMA MRC Return Capacity Groups card, all information is shown in the same
card and is structured in several tables.

The first two tables display the configuration parameters and metrics of the available MRC return
capacity groups.

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MRC Return Capacity Groups

The table has a row for each existing RCGs and displays the related configuration parameters, such
as the frequency slot and PIR.

MRC Return Capacity Group Statistics

Per existing RCG, the table displays the parameters described below.

Parameter Description Units

#Provisioned Terminals Number of terminals provisioned in the return capacity

group.

#Operational Terminals Number of operational terminals on MRC for the

selected beam

Configured Bandwidth Available bandwidth in the return capacity group. MHz

Bandwidth Usage Used bandwidth by operational terminals in the return MHz

capacity group.

Allocated Carriers Number of allocated number of carriers for the RCG.

Allocated QoS Carriers Estimates the number of carriers that would be used if
free capacity is disabled.

Requested Rate Requested bit rate for the return capacity group. The kbps
rate includes unicast traffic and encapsulation overhead.

Allocated Rate Assigned bit rate to the return capacity group. The rate kbps
includes unicast traffic and encapsulation overhead.

Keep Alive Rate Average keep alive rate assigned to the MRC RCG.

Physical Layer Used number of bits per Hz. bps/Hz

Efficiency Indicates how efficiently the physical layer is used.

Frame Error Ratio Ratio of received MRC baseband frames with an error
and the total number of received MRC baseband
frames.

Scheduling Duration Maximum time that the MRCCTL needs to schedule

bursts.

Total Terminal Error Number of terminal error logoffs

Logoffs

The following two tables display the configuration parameters and metrics of the available return
pools and class pools.

MRC Return Pools

The table has a row for each existing return pool and displays configuration parameters as well as
the parameters described in the table below.

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Parameter Description Units

CIR Congestion Indicates if there is CIR congestion or not:

• Yes: CIR congestion occurs; in this case a child
connected to the pool did not receive its guaranteed
CIR.
• No: no CIR congestion occurs.

EiR Shaping Ratio Indicates the level of congestion in the pool. The value
can range from 0 to 1000, where 1000 means there is
no congestion.

Requested Rate Requested bit rate for the return pool. Includes unicast kbps
traffic and encapsulation overhead.

Allocated Rate Allocated bit rate to the return pool. Includes unicast kbps
traffic and encapsulation overhead.

MRC Class Pools

For each class-based return pool, the table displays configuration parameters and metrics per class
pool. The following class pools exits:
• RT1
• RT2
• RT3
• CD1-14
• BE
The class pool metrics are described in the table below.

Parameter Description Units

Requested Rate Requested bit rate for the class pool. Includes unicast kbps
traffic and encapsulation overhead.

Allocation Rate Allocated bit rate to the class pool. Includes unicast kbps
traffic and encapsulation overhead.

CIR Congestion Indicates if there is CIR congestion or not:

• Yes: CIR congestion occurs; in this case a child
connected to the pool did not receive its guaranteed
CIR.
• No: no CIR congestion occurs.

EiR Shaping Ratio Indicates the level of congestion in the pool. The value
can range from 0 to 1000, where 1000 means there is
no congestion.

MRC-MxDMA Tree View

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This card has a tree menu at the left side of the card pane. The top node of the tree represents an
NxtGen Mx-DMA MRC return capacity group. Under the RCG node, you will find one or more return
pools.
Click on a node in the tree menu to view its parameters. The right side of the card pane displays:
• Node configuration information, such as the name of the pool, CIR and PIR values, and the
metrics of that node.
• Details of the child nodes.
The information in the MRC Tree View display is the same as what you find in MRC Return Capacity
Groups.

5.5.11 GXT Files Provisioning

This is the interface where you can upload GXT files.

For more information about the GXT File Provisioning interface, refer to the Newtec
Dialog Configuration User Guide.

5.5.12 Hub Multicast Monitoring per Satellite Network

Expand the Hub Multicast Provisioning node in the surveyor tree and select the satnet for which
you want to view the multicast parameters. The card pane displays a Grafana dashboard.

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The dashboard displays parameters related to the provisioned forward multicast streams. Each
parameter is displayed as a trend over a certain time period. The time period is indicated in the
upper right of the card pane. Hover your mouse over the graph panel to get the parameter value for
a specific time. Each graph panel also shows the minimum, maximum, average and current value of
the parameter at the bottom of the panel.
The parameters are monitored at the CSE VM and described in the table below.

Parameter Description Units

Sent Bit Rate This is the rate at which the CSE (shaper) transmits bps
forward multicast traffic bits.

Sent Packet Rate This is the rate at which the CSE (shaper) transmits pps
forward multicast traffic packets.

Drop Bit Rate This is the rate at which the CSE (shaper) drops forward bps
multicast traffic bits.

Drop Packet Rate This is the rate at which the CSE (shaper) drops forward pps
multicast traffic packets.

Delay This is the time that packets are queued in the CSE ms
(shaper).

5.6 Terminals

5.6.1 Intro
Under the Terminals node you can find several fault and performance interfaces, and provisioning
interfaces.
The fault and performance interfaces provide information about your terminals. All parameters are
collected and visualized using the DataMiner application.

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5.6.2 Software Terminal Upgrade

This is the interface to create the terminal software upgrade streams.
When creating a new software multicast stream, make sure that the Data Packet Rate is not too
high. The software multicast stream uses the most robust MODCOD and having a high packet rate
can consume a large amount of bandwidth. If the signaling traffic, which includes the software
multicast streams, exceeds 50% of the available forward link bandwidth, an alarm is raised at CSE
level. The parameter that is used to trigger the alarm is Control Link Occupation, which is a Hub
Equipment metric. For more information about the parameter, refer to CSE on page 43.
To view which software version is used by the terminals, refer to TCS on page 53.

5.6.3 Terminal Certification

This is the interface of the Terminal Installation Certification System or TICS.
TICS helps you to identify poorly pointed antennas. It verifies the quality of the antenna installation
in terms of received signal to noise ratio and transmitted cross polar interference. It sets up and
carries out measurements on terminals and is used to validate the installation of Dialog terminals
during or after installation. TICS can also identify terminals that use a wrong antenna size or are
outside the desired satellite beam.
The Validation Overview page shows the list of all scheduled, ongoing or finished validations that
are known in TICS.

For more information about the TICS interface, refer to the Newtec Dialog Terminal
Installation Certification System Manual.

[Link] Terminal Certification Monitoring

Select Terminal Certification Monitoring under the Terminal Certification node in the surveyor
tree to view the terminal certification parameters.
The parameters are spread over two DATA displays:
• Devices
• Terminals
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

Devices
This card provides status information of the TICS equipment and measurement channels.

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Terminals
This card provides information about the certification results for each terminal where the certification
has been performed.

5.6.4 Terminal Provisioning

This is the interface to provision the terminals.
When provisioning a terminal you have to set the Monitoring Type and Monitoring Option for that
terminal. This setting has an impact on the terminal metrics that are monitored.

Select the Monitoring Type:

• Advanced: Choose this type if you want to collect parameters in real-time. The polling interval for
the parameters is 30 seconds by default. This type of monitoring requires quite some CPU power,
because of the sampling rate and the amount of parameters that are being collected at every
sample. The number of terminals configured for advanced monitoring should therefore be limited.

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• Advanced (TSDB Only): Choose this type if you want to collect metrics in real time, but you do
not use the DataMiner® database. The advanced metrics are only be available from the TSDB,
but the standard monitoring is still synchronized with the DataMiner® database. This reduces the
load on the system in large networks. The polling interval for the metrics is 30 seconds by default.
• Standard: Choose this type if you want to collect averaged parameters. The parameters are
averaged over five minutes. Less parameters are polled than the Advanced type but more
terminals can be monitored.
• None: Choose this type if you do not want to collect parameters for this modem.
When the Monitoring Type is set to Advanced, the Monitoring Option appears. Select one of the
following values:
• Local: Only terminal related parameters from the hub are monitored. The extra terminal
parameters are not fetched over the satellite link. This is the default value.
• Remote: Additional terminal parameters, such as terminal errored frames, modem temperature,
RX level statistics, etc. are fetched over the satellite link every 10 seconds. Keep in mind that this
monitoring option consumes satellite resources.

In case you have a large number of mobile terminals (>2000) and satellite networks
(>25) Standard monitoring must be disabled. If standard monitoring is enabled, the
DMA will run into severe performance issues.
This means that you must not select the standard monitoring type and that, when you
select the advanced monitoring type, the standard monitoring part must be disabled.
Only ST Engineering's personnel can disable the standard monitoring part in advanced
monitoring. Contact ST Engineering's customer services to request the change.

5.6.5 Terminal Monitoring per VNO

Expand the Terminal Monitoring node of a VNO in the surveyor tree to view the VNO's terminal
resources.

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Select a terminal resource in the surveyor tree to display the corresponding information in the card
pane.

[Link] Standard Terminal Manager

The Standard Terminal Management card has a filter section allowing you to filter on VNO and
terminal.
When selecting the VNO, the KPI link becomes available. Clicking this link displays the window
shown below.

The General section displays the aggregated parameters. The parameters are described in the table
below.

Parameter Description Units

VNO Total Forward This is the rate at which the CSE transmits traffic bits to kbps
Throughput the terminals of the VNO. The rate includes unicast
traffic and eTCP overhead.

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VNO Total Return This is the rate at which the DCP receives traffic bits kbps
Throughput from the terminals of the VNO. The rate includes unicast
traffic and eTCP overhead.

VNO Total Forward This is the rate at which the CSE drops traffic bits kbps
Dropped Rate destined to the terminals of the VNO. The rate includes
unicast and eTCP overhead.

VNO Logged On This is the number of the VNO's terminals that are
Terminals logged on.

VNO Logged Off This is the number of the VNO's terminals that are
Terminals logged off.

The Forward Throughput, Return Throughput and Forward Dropped Rate is also monitored per
QoS class. The sum of the throughputs per QoS class corresponds with the value of the
corresponding general parameter.
The Forward Link Quality section displays the minimum, maximum and average Es/N0 value. The
forward Es/No is measured at the VNO's terminals.
When you select a terminal, the KPI link becomes available. Clicking this link displays the following
terminal metrics:

You can only select terminals with Monitoring Type set to Standard or Advanced.
For more information about the Monitoring Type, refer to Terminal Provisioning on
page 101.

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Parameter Description Units

Operational State This parameter indicates if the terminal is logged on or

logged off.

Total Forward This is the rate at which the CSE (shaper) forwards kbps
Throughput traffic bits to the terminal. The rate includes unicast
traffic and eTCP overhead.

Total Return Throughput This is the rate at which the DCP receives traffic bits kbps
from the terminal. The rate includes unicast traffic and
eTCP overhead.

Total Forward Dropped This is the rate at which the CSE (shaper) drops traffic kbps
Rate bits destined to the terminal. The rate includes unicast
traffic and eTCP overhead.

The Forward Link Quality section displays the minimum, maximum and average Es/N0 value
measured at the terminal. The peak hold Es/N0 value is the maximum value of the forward Es/N0
values measured over a period of 24 hours.

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The Forward Throughput, Return Throughput and Forward Dropped Rate is also monitored per
QoS class. The sum of the throughputs per QoS class corresponds with the value of the
corresponding general parameter.
Additionally, the QoS classes also display the configured CIR and/or PIR value.

[Link] Advanced Terminal Monitoring

This is only available for terminals with Monitoring Type set to Advanced. For more
information about the Monitoring Type, refer to Terminal Provisioning on page 101.

Select a terminal in the surveyor tree.

There are four VISUAL displays:

• Terminal, which displays general information about the terminal. The parameters are described in
the table below.

Parameter Description Units

Operational State This parameter indicates if the terminal is logged on or

logged off.

Administrative This parameter indicates if the terminal is locked or

State unlocked. Locked terminals cannot log on to the Dialog
system, but they remain configured in the configuration
database.

Return Technology This parameter indicates which return technology the

terminal uses.

FWD Es/N0 This is the energy per symbol (Es) to noise power dB
spectral density (No) ratio of the forward link measured

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at the modem and signaled to the hub. It is an indication

of the forward link quality.

RTN Es/N0 [HRC] This is the energy per symbol (Es) to noise power dB
spectral density (No) ratio of the return link of the
terminal measured at the HRC demodulator and
signaled to the HRC controller (HRCCTL). It is an
indication of the return link quality.
This metric is available in case the return link
technology is HRC Mx-DMA or HRC SCPC.

RTN Es/N0 [MRC] This is the energy per symbol (Es) to noise power
spectral density (No) ratio of the return link of the
terminal measured at the MRC demodulator and
signaled to the MRC controller (MRCCTL). It is an
indication of the return link quality.

Total Throughput This is the total rate at which the CSE (shaper) forwards kbps
FWD traffic bits to the terminal. The rate includes unicast
traffic and eTCP overhead.

Total Throughput This is the total rate at which the DCP receives traffic kbps
RTN bits from the terminal. The rate includes unicast traffic
and eTCP overhead.

• Terminal GUI, which is the link to the local modem GUI as a normal user.
• Terminal GUI (admin), which is the link to the local modem GUI as an expert user.
• Provisioning, which is the link to the provisioning interface of the terminal.

For more information on how to provision a terminal, refer to the Newtec Dialog
Configuration User Guide.

The DATA section give access to the following displays:

• Terminal Configuration on page 107
• HRC MXDMA on page 108
• MRC on page 113
• Bidirectional Unicast Circuit on page 115
• Return Multicast Circuit on page 117
• Remote Terminal Monitoring on page 117
• BGP on page 120
• Operational Commands on page 120
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

[Link].1 Terminal Configuration

The card displays all kind of information of the terminal, such as MAC address, software version and
return link technology.

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You can also find the satellite network in which the terminal is provisioned and the associated HPS
or Hub Processing Segment. Use this HPS name to retrieve the satellite network specific metrics.
For more information, refer to HPS.

Click next to the Satellite Network ID/Name parameter to display the display the trend graph
over time. This is useful to verify in which satellite network a terminal was active.

[Link].2 HRC MXDMA

The card displays general traffic information and parameters related to the HRC Mx-DMA return link
technology.

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The Polled Timestamp is the timestamp at which the parameters were polled.
The HRC Conf Settings displays the configuration settings of the HRC SCPC carrier and the power
settings.
The general Traffic information shows the parameters described in the table below.

Parameter Description Units

Operational State This parameter indicates if the terminal is logged on or

logged off.

Forward Modcod This is the MODCOD and frame size (normal/short) that
the S2 forward carrier is using.
The CSE (ACM controller) decides upon the MODCOD.
It will listen to the requested MODCOD from the modem
but can select a more robust MODCOD to fill up
available capacity.

Forward Es/N0 This is the energy per symbol (Es) to noise power
spectral density (N0) ratio of the forward link measured
at the modem and signaled to the hub. It is an indication
of the forward link quality.

Max Hold FWD Es/N0 This is the maximum value of the forward Es/N0 values
measured over a period of 24 hours.

Forward Symbol Rate Assigned symbol rate of the terminal. symbol/sec

Total Forward This is the total rate at which the CSE (shaper) forwards kbps
Throughput traffic bits to the terminal. The rate includes unicast
traffic and eTCP overhead.

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Total Return Throughput This is the total rate at which the DCP receives traffic kbps
bits from the terminal. The rate includes unicast traffic
and eTCP overhead.

The Terminal Statistics are described in the table below.

Parameter Description Units

HRC Terminal State This is the current state of the modem.

Symbol Rate This is the current symbol rate used by the modem. kBd
The rate includes encapsulation overhead.

Modcod This is the MODCOD that the modem is using in the

return. For example, 32APSK 9/10.

Assigned MCD Role This parameter indicates the demodulator of the

return traffic from the modem.

The HRC Traffic related metrics are described in the table below.

Parameter Description Units

Allocated Bitrate This is the bit rate allocated to the terminal. The rate kbps
includes encapsulation overhead. This value is
averaged over the measurement interval.

BBP Occupation This parameter indicates how many of the baseband %

packets are used. The value equals real data/total
allocated bit rate ratio.

Frame Error Ratio This is the ratio of received HRC baseband frames %
with an error and the total number of received HRC
baseband frames.

Errored Seconds Count This is the total number of measured errored seconds
seconds. An errored second is a second when a
provisioned terminal has no valid service without
packet loss.

The Link Quality related metrics are described in the table below.

Parameter Description Units

Es/N0 This is the energy per symbol (Es) to noise power dB

spectral density (N0) ratio of the return link of the
terminal measured at the HRC demodulator and
signaled to the HRC controller (HRCCTL). It is an
indication of the return link quality.

C/D This is the measured terminal carrier to distortion dB

ratio.

C/ND This is the measured terminal carrier to noise + dB

distortion ratio.

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Link Margin This is the difference between the measured EsN0 dB

and the required EsN0 to support the current
ModCod.

ACM Margin The difference with the link margin is that this value dB
is used by the internal algorithms.

Phase Noise This is the measured terminal phase noise. dB

The measurement is according to the IESS-308
standard.

N0 Deviation The N0 deviation is the difference between a carrier

noise level (Terminal Rx N0) and the average noise
level (Demodulator Avg N0) of all carriers assigned
to the same demodulator.
It can be an indication of BUC phase noise or the
presence of an interfering signal.

N0 deviation = Rx N0 - Avg N0

The Frequency Statistics are described in the table below.

Parameter Description Units

Frequency This is the return frequency used by the modem. MHz

Frequency Offset This is the measured offset from return frequency Hz

used.

BUC Frequency Offset This is the measured frequency offset from BUC. Hz
This value should be very small when the modem
and BUC are slaved to the same reference clock.

Insufficient Carrier Guardband This parameter indicates whether the provisioned

guard band for the terminal is sufficient or not:
• Yes: the guard band is not large enough and the
carrier overlaps with the boundaries of the HRC
capacity group or with the guard band of another
terminal;
• No: the guard band is large enough.

The Power Level Statistics are described in the table below.

Parameter Description Units

Rx Level This is the received power level measured at the dBm

hub.

Rx Level Density This is the received power level density measured at dBm/Hz
the hub.

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Tx Power This is the power level transmitted by the terminal. dBm

This power level is signaled to the terminal.

Tx Power Density This is the power level density transmitted by the dBm/Hz
terminal. This is signaled to the terminal.

Regrowth Limited Power This parameter indicates whether the modem

transmit power level is limited by regrowth. As a
consequence the HRC controller will request less
power.
Values are:
• NA
• Yes
• No
• Indeterminate

Actual BEPD This is the actual measured and calculated dBm/Hz

Bandwidth Equivalent Power Density for the
terminal.
This represent the power level density, which is
received by the satellite transponder.

Uplink Fade This is the terminal's estimated allowed uplink fade dB

compensation. This value will be lower than or equal
to the AUPC range.

The Logon Counters are described in the table below.

Parameter Description Units

Out Of Lock During This is the total number of times that the terminal
Measurement Interval lost lock.

Logon Time This is the time it takes for the terminal to logon. seconds

Logon Search Range During the logon a terminal will scan a specific Hz
frequency range to compensate a possible
terminal TX frequency offset.
This value indicates the search range of the
previous log on attempt. This is independent
whether the previous logon attempt was
successful or not.

Logging On Carrierguardband This is the total number of times the measured

Too High Count carrier offset was higher than the reserved guard
band during the terminal logon phase.

Requested Unsolicited Logon This is the total number of ulogon requests by the
Count HRC controller for the terminal.

Received Unsolicited Logon This is the total number ulogons received from
Count the terminal.

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Tx Mode Selection Failure Counter for the Tx Mode selection fails.

Increase

[Link].3 MRC

The card displays general traffic information and parameters related to the NxtGen Mx-DMA MRC
return link technology.

The general Traffic information shows the parameters described in the table below.

Parameter Description Units

Operational State Indicates whether the terminal is logged on or logged

off.

Forward Modcod This is the MODCOD and frame size (normal/short) that
the S2 forward carrier is using.
The CSE (ACM controller) decides upon the MODCOD.
It will listen to the requested MODCOD from the modem
but can select a more robust MODCOD to fill up
available capacity.

Forward Es/N0 Energy per symbol (Es) to noise power spectral density
(N0) ratio of the forward link measured at the modem
and signaled to the hub. It is an indication of the forward
link quality.

Max Hold FWD Maximum Es/N0 in the forward link. dB

Es/N0

Forward Symbol Rate Assigned symbol rate for the terminal. symbol/s
ec

Total Forward Total rate at which the CSE forwards traffic bits to the kbps
Throughput terminal. The rate includes unicast traffic and eTCP
overhead.

Total Return Total rate at which the DCP receives traffic bits from the kbps
Throughput terminal. The rate includes unicast traffic and eTCP
overhead.

The Time and Frequency Statistics are described in the table below.

Parameter Description Units

Frequency Offset Measured offset from return frequency used. Hz

Frequency Correction applied to the Tx frequency of the terminal. Hz

Correction

Time Offset Measured time offset compared to the requested time ns

value.

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The Channel Estimator Statistics are described in the table below.

Parameter Description Units

HPA Model Tx Power Current estimated transmission power at HPA dBm

Sat saturation.

HPA Model Tx Power Current safety margin applied with respect to the dB
Sat Margin transmission power saturation.

Path Gain Current Tracked current path gain for the terminal. dB

Path Gain Clear Sky Tracked clear sky path gain for the terminal. dB

BEPD Actual Actual Bandwidth Equivalent Power Density. dB

BEPD Clear Sky Tracked clear sky BEPD power density limit at MCD dB
where terminal traffic bursts are landing.

Allowed Fade Allowed uplink fade compensation in the terminal. dB

Compensation

ACM Margin Total Current total ACM margin for the terminal. dB
Current

System Noise Tracked system noise density at the MCD where dBm/Hz
Density Current terminal traffic bursts are landing

Regrowth Limited Indicates whether the terminal TX power level has been
limited because of available BUC power.
Possible values: yes, no, indeterminate, not applicable.

BBP Occupation Baseband packet occupation %

Errored Second Counter for the error seconds events.

Event

Total ACM Margin Total ACM Margin including margin for errored bursts. dB

RMS phase noise Root mean square of the measured phase noise degrees
expressed in degrees

Offset to phase noise Offset to the default phase noise mask (-70dBc/Hz at dB
mask 1kHz) in dB.
For more information on transmit modes
and phase noise masks, please refer to the
Dialog Functional Description.

Cycle slip bursts The cycle slip counter counts the number of times a #
high phase offset was measured in the phase tracking
loop.

The Traffic related metrics are described in the table below.

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Parameter Description Units

Symbol Rate Current symbol rate used by the modem. The rate kBd
includes encapsulation overhead.

Modcod MODCOD used by the modem in the return.

Requested bitrate Bit rate requested by the terminal in the return capacity kbps
group

Allocated Bitrate Bit rate allocated to the terminal, including encapsulation kbps
overhead. This value is averaged over the
measurement interval.

Frame Error Ratio Ratio of received MRC baseband frames with an error %
and the total number of received MRC baseband
frames.

Codeword error ratio Ratio of undecodable FEC words to the total amount of %
received FEC words

Physical Layer Efficiency of tthe physical layer: the number of bits bits/Hz
Efficiency which are used per Hz

The Link Quality related metrics are described in the table below.

Parameter Description Units

Tx Power Power level transmitted by the terminal. This power level dBm
is signaled to the terminal.

Tx Power Density Power level density transmitted by the terminal. This is dBm/Hz
signaled to the terminal.

Rx Power Level Received power level measured at the hub. dBm

Rx Power Density Received power level density measured at the hub. dBm/Hz

Es/N0 Energy per symbol (Es) to noise power spectral density dB

(N0) ratio of the return link of the terminal measured at
the MRC demodulator and signaled to the MRC
controller (MRCCTL). It is an indication of the return link
quality.

C/N0 Carrier to noise ratio dB/Hz

C/D Measured terminal carrier to distortion ratio. dB

C/ND Measured terminal carrier to noise + distortion ratio.

[Link].4 Bidirectional Unicast Circuit

The card shows information about the unicast circuit configuration, such as CIR and PIR, and the
unicast rates per QoS class.

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The information is displayed in several tables. Each table has a row per existing QoS class.

FWD QoS
The forward QoS parameters are monitored at the CSE VM. The parameters are described in the
table below.

Parameter Description Units

FWD QoS Satellite Rate This is the rate at which the CSE (shaper) transmits kbps
forward unicast traffic bits for the modem and the
specific QoS class. The rate includes eTCP
overhead.

FWD QoS Dropped Rate This is the rate at which the CSE (shaper) drops kbps
forward unicast traffic bits for the modem and the
specific QoS class. The rate includes eTCP
overhead.

FWD QoS Average Delay This is the average time that packets are queued in ms
the CSE (shaper) for a modem and specific QoS
class.

RTN QoS
The return QoS satellite rate is monitored at the DCP VM. The satellite rate is described in the table
below.

Parameter Description Units

RTN QoS Satellite Rate This is the rate at which the DCP receives the return kbps
unicast traffic bits from the modem and specific QoS
class. The rate includes eTCP overhead.

HRC QoS
The HRC QoS rates are monitored at the HRCCTL VM. The rates are described in the table below.

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Parameter Description Units

HRC Shaping Assigned This is the bit rate assigned by the HRC controller kbps
Rate for a specific QoS class. The rate includes
encapsulation overhead.

HRC Shaping Requested This is the bit rate requested by the terminal for a kpbs
Rate specific QoS class. The rate includes encapsulation
overhead.

MRC QoS
The MRC QoS rates are monitored at the MRCCTL VM. The rates are described in the table below.

Parameter Description Units

MRC Shaping Assigned This is the bit rate assigned by the MRC controller kbps
Rate for a specific QoS class. The rate includes
encapsulation overhead.

MRC Shaping Requested This is the bit rate requested by the terminal for a kpbs
Rate specific QoS class. The rate includes encapsulation
overhead.

[Link].5 Return Multicast Circuit

The card shows information about the multicast circuit configuration, such as IP address, CIR and
PIR, and the received rate.
The Received Rate is the rate at which the DCP receives multicast traffic bits from the modem.

[Link].6 Remote Terminal Monitoring

When the Monitoring Option is set to Remote additional terminal metrics, such as terminal errored
frames, modem temperature, RX level statistics, etc. are fetched over the satellite link every 10

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seconds. For more information about the Monitoring Option, refer to Terminal Provisioning on page
101.

The information is displayed in several sections.

Device Status
This section provides information about the uptime, temperature and CPU load.

Qos Statistics
This section provides information about the quality of service per active QoS class.
The parameters are described in the table below.

Parameter Description Units

QoS Traffic Type This provides the type of traffic:

• Layer 3 unicast
• Layer 2
• Layer 3 multicast

Return Tx Bitrate This is the rate at which the TelliShape application in the kbps
terminal transmits return traffic bits. The rate includes
eTCP overhead.

Return Drop Packet This is the number of packets that the TelliShape packets
Count application in the terminal has dropped.

Return Queue Time This is the average time that a packet is queued in the ms
TelliShape application in the terminal.

Number TCP sessions This is the number of active TCP sessions.

Demodulator Statistics
This section provides information about the demodulator and MODCOD. The parameters are
described in the tables below.
Demod Statistics

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Parameter Description Units

Demod Lock Events This is the number of times the terminal acquired a
Count terminal lock.

Demod Rx Power Level This is the received power level.

Demod EsN0 This is the measured EsN0. dB

Demod BBF Drop Frame This is the number of baseband frames that the terminal
Count could not decode.

Demod Rx Frequency This is the downlink RF receive frequency. MHz

Demod Operational This is the MODCOD that is used for the terminal. It is
Modcod determined by the ACM algorithm (ACM client).

Phase Noise Margin This is the difference between the estimated phase dB
noise and the DVB-S2 reference mask (outbound VSAT
services critical mask).

MODCOD Statistics
There is an entry for each forward MODCOD configured on the forward link.

Parameter Description Units

MODCOD BBF Frame This is the number of baseband frames that the terminal
Count has received using this MODCOD.

MODCOD BBF Drop This is the number of baseband frames that the terminal
Framecount has received using this MODCOD and which could not
be decoded.

CND This is the measured carrier to noise + distortion ratio.

CD This is the measured carrier to distortion ratio.

Network Quality Measurements

It is possible to set a ping test from the terminals towards the hub for monitoring purposes. There is
an entry for each terminal. The measurements are done on the data plane, through a specific QoS
class.

Parameter Description Units

Jitter Jitter calculated as Maximum delay - Minimum delay ms

Maximum delay Maximum round trip time delay. ms

Minimum delay Minimum round trip time delay. ms

Average delay Average round trip time delay. ms

Packet loss Percentage of lost packets. %

Click Refresh Now to update the parameters.

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Click Reset Now to reset the counters.

[Link].7 BGP

The card displays parameters related to the BGP routing protocol.

The parameters are described in the table below.

Parameter Description Units

Neighbor IP This is the IP address of the BGP neighbor to which

the parameters apply. This can be an external
neighbor or an internal neighbor (the modem).

Neighbor status This is status the of the BGP connectivity for a

specific neighbor.

Last error code This is a descriptive text of the last error.

Number of learned routes This is the number of learned routes.

Maximum number of This parameter indicates if the maximum number of

routes reached routes that can be learned for this association has
been reached.

[Link].8 Operational Commands

The Operational Commands interface allows you to reboot a terminal. Click Reboot and monitor the
response.

You can only reboot terminals that are logged on.

5.6.6 Advanced Terminal Main

The Advanced Terminal Main node groups the advanced terminal monitoring on page 106 of all
available terminals.

The item will only display the terminals with Monitoring Type set to Advanced. For
more information about the Monitoring Type, refer to Terminal Provisioning on page
101.

The DATA section gives access to the following displays:

• Device Overview on page 121
• Device Configuration on page 121

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• Device Metrics on page 123

• Bidirectional Unicast Circuits on page 123
• Return Multicast Circuit on page 124
• Remote Terminal Monitoring on page 124
• BGP on page 124
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

[Link] Device Overview

The card displays the provisioned terminals where the Monitoring Type is set to Advanced.

In this card, you can perform the following actions:

• Reboot a terminal. Click Reboot in the row of the targeted terminal.
• Remove a terminal from the advanced monitoring. Click Remove in the row of the targeted
terminal. To add the terminal again to the advanced monitoring, go to the Terminal Provisioning
interface, select the terminal and switch the Monitoring Type from Advanced to Standard and then
back to Advanced.
• Refresh the remote terminal monitoring metrics. Click Refresh Now in the row of the targeted
terminal.
• Reset the remote terminal monitoring counters. Click Reset Now in the row of the targeted
terminal.

[Link] Device Configuration

This card shows the configuration settings and a number of metrics.

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The information is displayed in several tables.

Terminal Configuration Table

For each terminal with advanced monitoring enabled, the table displays the terminal provisioning
settings and related information, such as the HPS name and Tellinet instance. Most of this
information is also available per terminal in Terminal Configuration on page 107.

HRC Settings Table

For each terminal with advanced monitoring enabled and using the HRC return link technology, the
table displays the settings of the HRC carriers. This information is also available per terminal in
HRC MXDMA on page 108.

Alarms Table
This section monitors the parameters described in the table below.

The alarms are only displayed for terminals that are Logged On and not Locked.
The parameter is highlighted in green when there is no error.

Parameter Description Units

Burst Error Ratio This parameter indicates how many allocated bursts %
are corrupt or incorrect. The ratio equals lost volume
/(idle + busy + lost volume). The higher the value,
the more bursts are lost.
This value is available for terminals using the 4CPM
return link technology.

Insufficient Carrier This parameter indicates whether the provisioned

Guardband guard band for the terminal is sufficient or not.
• Yes: the guard band is not large enough and the
carrier overlaps with the boundaries of the HRC
capacity group or with the guard band of another
terminal. The alarm (red) is shown.

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• No: the guard band is large enough.

Frame Error Ratio This parameter indicates how many HRC baseband
frames have an error. The value is the ratio of the
received HRC baseband frames with an error and
the total number of received HRC baseband frames.

[Link] Device Metrics

This card displays the forward and return link metrics.

The information is displayed in several tables.

For more information about the metrics, refer to:
• Standard Terminal Manager on page 103 for the FWD S2 metrics.
• HRC MXDMA on page 108 for the HRC metrics. Additionally, the following parameters are
displayed:
– TxMode selection failure count: This counts the number of times a Tx mode selection
failure occurs.
– TX mode selection failure increase: This counts the number of times a Tx mode selection
failure occurs in a ten seconds interval.
– BBP Count: The total number of received HRC baseband packets.
– BBP Error Count: The total number of received HRC baseband packets with an error.
• MRC on page 113 for the MRC metrics.

[Link] Bidirectional Unicast Circuit

For more information about the forward and return unicast circuit metrics, refer to
Bidirectional Unicast Circuit on page 115.

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[Link] Return Multicast Circuit

For more information about the return multicast circuit metrics, refer to Return Multicast Circuit on
page 117.

[Link] Remote Terminal Monitoring

For more information about the remote terminal monitoring metrics, refer to
Remote Terminal Monitoring on page 117.

[Link] BGP

For more information about the BGP statistics, refer to BGP on page 120.

5.6.7 Terminal Mobility

The Terminal Mobility item provides information about mobile terminals.

A mobile terminal is a terminal for which beam roaming is enabled.

The DATA section gives access to the following displays:

• Terminals on page 124
• Beams on page 125
• Statistics on page 125
Select a display in the card navigation pane or via the drop-down box in the upper left of the card
pane.

[Link] Terminals

The card displays the terminals for which beam roaming has been enabled and for which the
administrative state is unlocked.

Per terminal the following information is shown:

• The beam in which the terminal is currently active.
• The beams in which the terminal has been provisioned.
• The number of times the terminal performed a successful beam switch.
• The number of times a position timeout occurred.
• The number of times a switch timeout occurred.

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[Link] Beams

The card displays the number of logged on terminals for each beam that has been provisioned.

[Link] Statistics

The card shows beam switch and terminal statistics.

The statistics are monitored at the mobility orchestrator.

The beam switch statistics are described in the table below.

Parameter Description Units

Cancel This is the number of time a beam switch was

canceled.

Ongoing This is the number of beam switches that are

currently going on.

Request This is the number of times the mobility manager

has sent a target beam to the mobility orchestrator,
triggering it to orchestrate a beam switch.

Success This is the number of times a terminal successfully

switched to the target beam.

Timeout This is the number of times there was a switch or

position timeout.

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The terminal statistics are described in the table below.

Parameter Description Units

Enforced Aibs This is the number of terminals where automatic

initial beam switching is enforced.

Located This is the number terminals of which the mobility

orchestrator knows the GPS location.

Non operational This is the number of mobile terminals that are not
operational.

Operational This is the number of mobile terminals that are

operational.

Switching This is the number of terminals that are currently

switching beams.

Unlocated This is the number of terminals of which the terminal

orchestrator does now know the GPS location.

[Link] Alarms

The card shows three mobility orchestrator (DMM) related alarms.

The alarms are described in the table below. The persistence failure alarms are monitored.

Alarm Description Action

Persistence Save Failure When the value is On, the mobility Contact ST Engineering
orchestrator has issues with saving one iDirect customer support.
or more files.

Persistence Load Failure When the value is On the mobility Contact ST Engineering
orchestrator has issues with loading iDirect customer support.
one or more files.

Satellite Network Failure When the value is On at least one Contact ST Engineering
satellite network is failing. iDirect customer support.

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5.7 User/HNO/VNO Management

The User/HNO/VNO Management item has three provisioning interfaces.

HNO Provisioning
There is only one HNO domain, which is created during the installation of the hub module. You can
view the domain when logged in as HNO user.

User Provisioning
As a VNO you can view and create user accounts that are linked to your domain. As an HNO you
can view and create user accounts that are linked to your domain and to your VNO domains.

VNO provisioning
As an HNO you can view and create VNO domains.

For more information about the HNO, User and VNO provisioning interface, refer to the
Newtec Dialog Configuration User Guide.

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6 User-Defined Grafana Dashboards

Next to the predefined Dialog monitoring dashboards it is also possible to define your own Grafana
dashboard, where you can visualize the Time Series data of your interest.
You can create a new dashboard from any predefined Grafana dashboard. Hover your mouse over
the plus sign at the left of the Grafana screen and click Dashboard to create a new dashboard.

The following window appears:

Click Add Query to create a basic graph panel.

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Queries are how Grafana panels communicate with data sources to get data for the visualization. A
query is a question written in the query language used by the data source. If the query is properly
formed, then the data source responds. How often the query is sent to the data source and how
many data points are collected can be adjusted in the panel data source options. Grafana supports
up to 26 queries per panel.
Grafana can visualize, explore, and alert on data from many different databases and cloud services.
Each database or service type is accessed from a data source.
The following data sources are available in the Dialog environment:
• platform_metrics_HPSP; accesses the InfluxDB on MON-0-0 deployed on the HMMS sub-system
or NMS sub-system depending on where you are checking the Local Monitoring item.

There is one HMMS sub-system in a 1IF and 4IF hub module.

There is one HMMS sub-system for each enclosure deployed in a non-NPCI XIF
processing hub module.
There is one HMMS sub-system for each HPS pool deployed in an NPCI XIF
processing hub module.

• MON-0-1 and MON-0-2; accesses the InfluxDB instance on the dedicated MON VM. MON is
deployed on both the HMMS and NMS in an active standby constellation.
• platform-logs; accesses the Elasticsearch database on LOG-0-0.
Each data source has a specific query editor that is customized for the features and capabilities that
the particular data source exposes. You can combine data from multiple data sources into a single
dashboard, but each panel is connected to a specific data source that belongs to a particular
organization.

Click the Visualization icon to change how the query is re represented:

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Click the General icon to change the title of the panel.

Click the Alert icon to set an alert rule and send notifications when the conditions are met.
Click the Save dashboard icon in the upper right of the Grafana screen to save the dashboard. The
dashboard can be saved to an existing folder or you can create a new folder.
The screenshot below is a new dashboard created in de Satellite Network Monitoring folder.

You can create multiple dashboards. To switch from one dashboard to another, including the Dialog
predefined ones, click the folder (Satellite Network Monitoring in the example above) to select a
dashboard that exist within this folder or click the dashboard name (My Own Dashboard in the
example above) to go to another folder and select a dashboard in that folder.
Click the Dashboard settings icon in the upper right of the Grafana screen to delete a dashboard.

You cannot change or delete the predefined Dialog dashboards.

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7 Alarms

This feature is not available for data that is stored in the InfluxDB or Elasticsearch

DataMiner continuously retrieves a wide variety of parameter values from all elements. When a
parameter is monitored, each time a value is retrieved from an element, that value is compared to a
user-defined threshold. Each time that threshold is violated, DataMiner will generate an alarm. Most
of the alarm functionality is available via the alarm console. To open the alarm console, single-click
the alarm bar at the bottom of the NMS GUI or click in the bottom right corner of the alarm bar.

To view detailed information about an alarm, right-click an alarm in the Alarm Console, and select
Open > Alarm Card.

The alarm thresholds for all monitored parameters is defined in an alarm template. An alarm
template is an XML file that contains all alarm thresholds for all parameters defined in a particular
DataMiner protocol. It is an overlay file that overrides the default alarm thresholds defined in a
DataMiner protocol.

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To view the alarm template of a particular element, execute the following steps, right-click on the
element item in the surveyor tree and select Protocols & Templates > View alarm template
'Default' from the drop-down menu.

The alarm template looks as follows:

To change the alarm template, contact ST Engineering iDirect Customer Support.

DataMiner® has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about alarms and handling alarms.

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8 Reports

This feature is not available for data that is stored in the InfluxDB or Elasticsearch

DataMiner generates graphical reports showing a multitude of statistical data and operational
metrics.
Built-in reports are available when you click an item in the surveyor tree. Select REPORTS in the
card navigation pane. There are two displays:
• General: This display, depending on the type of item you have selected in the surveyor tree,
shows a number of graphs with alarm information for a particular time span.
• More: This display opens the reports in the Reporter app on page 134.

You can also open the report for a particular parameter on a DATA display of an element card.
Double-click the parameter and select DETAILS in the upper left of the card pane.
The figure below displays the report for the Frame Error Ratio parameter of an advanced terminal
element.

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Built-in reports are also available in the Reporter app. Click in the navigation pane and then
select Reports & Dashboards.

DataMiner® has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about reports.

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9 Trending

This feature is not available for data that is stored in the InfluxDB or Elasticsearch

Trend graphs make it possible to view and compare trend data logged by DataMiner.
For performance reasons, trending is only activated for a limited number of parameters. Trending
templates determine which parameters are trended.

Only Dialog NMS administrators can create or edit trending templates.

Parameters for which trending graphs are available are indicated with the trend graph icon . Click
the icon to display the trend graph of the parameter.

There are two trending techniques:

• Real-time trending: Dialog NMS does real-time monitoring for hub element functions, logical
satellite resources and terminals with advanced monitoring.
The real-time monitoring is done in intervals ranging from ten seconds (for KPIs) up to one hour
(less important parameters). These real-time values are stored in a sliding window of maximum 72
hours.
• Average trending: Logging of average values only, usually for time spans longer than 72 hours.
Dialog NMS stores the average value, and the minimum and maximum value over the monitoring
interval.
For terminals with standard monitoring, Dialog NMS uses a monitoring interval of five minutes.
– Average five-minute records are stored up to one month.
– Average one hour records are stored up to one year.

DataMiner® has a comprehensive Help functionality. Click ? in the header bar of the
NMS GUI to learn more about trending and handling trend graphs.

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ST Engineering iDirect (Europe)
Laarstraat 5
9100 Sint-Niklaas Belgium
+32 3 780 6500
[Link]