CS (Lab) Instructor: Asim Amjad

Submission Deadline: December 20, 2019

PROJECT PROPOSAL
• It is a compulsory submission. (No grading without submission on time)
• 10% of the project marks
• Project proposal report (.docx) and Presentation (.pptx) should have the following components:
1. Brief problem statement
2. Context – real world system/ data/ information
3. Why do you think it will be a feasible study?
4. How would you operationalize the study?
5. What will be the entities/ servers/ facilities/… - Conceptual model?

Note: Sample project proposals are also available for your reference purpose only (DO NOT COPY).
CS (Lab) Instructor: Asim Amjad

Name: _____________________________________________________ Roll Number: ___________________________

PROJECT PROPOSAL RUBRIC

Level Level Level Level
8 - 10 5-7 2-4 0-1
Problem The problem is The problem is The problem is defined The problem is not
statement clearly defined the defined with minor with major defined in an
system i.e. under shortcomings shortcomings appropriate way
being study
Project Context The information The information The information The information
related to project related to project data related to project data related to project
data is defined is defined with minor is defined with major data is not defined
accurately missing elements missing elements accurately
Conceptual The conceptual The conceptual model The conceptual model The conceptual
model model is properly is drawn with minor is drawn with major model is not properly
aligned with the missing elements of missing elements of aligned with the
problem statement the problem the problem statement problem statement
statement
Project future The future benefits The future benefits The future benefits can The future benefits
benefits can be achieved after can be achieved with be achieved with major cannot be achieved
implemented the minor missing scope missing scope of work after implemented
solutions of problem of work areas areas the solutions of
i.e. being study problem i.e. being
study
CS (Lab) Instructor: Asim Amjad

Institute of Quality & Technology Management, University of the Punjab, Lahore.

Judging Sheet (Presentation)
Subject: Computer Simulation

Name Roll #

Rate Poor Fair Good Excellent Superior Partial Total

Weight
Points 1 2 3 4 5 6 7 8 9 10 Score Score
Visual Aids 2
Performance 4
General 2
Q&A 2
Marks 100 Grand Total 0
% Weighted 10 Percentage 0

Key
Visual Aids: Performance:
1 Clear, catchy slides, not overcrowded 1 Audience contact, eye contact
2 Contribution of colors to understanding, not distracting 2 Voice and pacing, Articulation
3 Font (size, style, quality) 3 Engagement, body language, gestures
4 Legible figures conveying results effectively 4 Pronunciation, Clarity, Fluency, Confidence
General: Q & A:
1 Coordinated transition between speakers 1 People Involment in Q & A Section
2 Audience adaptation 2 Reliability for answering the questions
Project proposal:

Cheetay is a food delivery service based in Lahore. Their vision is to get the customers
what they want, without any hurdle. The business model of [Link] works in a way that they
have collaborated with over 200 restaurants, and provide delivery service for them. Unlike other
restaurants own delivery service, [Link] delivers to each and every corner of Lahore at very
affordable delivery charges.

Problem Statement:

To analyze the delivery system of Cheetay to improve the though put time for a customer
order.

Throughput Time:

The throughput time would include the order time which is the time Cheetay takes to put
an order to a restaurant on behalf of the customer. Moreover, it also includes the delivery time
which is the time a rider picks an order from the designated restaurant and delivers it to the
corresponding customer.

Data:

We would use Cheetay’s operations which are divided into different zones. The data
includes information on the time it takes to place an order, the time a restaurant takes to process
an order, the location of the restaurant, and the delivery spot. From this we will estimate the
service rate as well as the arrival rate and make different assumptions which would be used in
building a simulation model.
Conceptual Model:

The conceptual model of Cheetay’s delivery system starts from the time an order is
placed before Cheetay. Then the order is verified by a Cheetay’s employee, after that the order is
placed to the specified restaurant from which the customer wants to order, then the order is
picked by designated riders in that sector/zone. And lastly it is delivered to the customer at their
specified delivery location.

Order received → Verified → Placed at a restaurant → Picked up → Delivered

Entities and Servers:

Orders and riders are entities in the above simulation study. Moreover, we have a server
for order reception, a server for verification, and a server for order placement. These three
servers can be part of a single object or could stand alone. The picked up location object is not a
server for our analysis, it could be attributed as a source object since we are not controlling how
much time a restaurant would take to process an order. We would take arrival rate assumption
for a restaurant and further drill it down as either a fast-food or desi food.

Feasibility of the study:

Cheetay has divided Lahore in four sectors and twelve zones. Since, incorporating all the
sectors as well as their corresponding zones would increase the complexity of the model;
therefore, we would indulge in only specific sectors and with distinct zones. This assumption and
more would be further laid down in the final report.

Expected model utility:

We would try different simulation configurations with additional riders and also try to
change the number of shifts of riders and see the impact on delivery time. Moreover, we would
also run different experiments by changing the capacity of call center and evaluate its impact on
throughput time by using appropriate statistical measures.
 Project Proposal

Overview and problem Statement:

In a typical healthcare center, there are many problems related to queuing as ubiquitous queues

and prolonged delay in services are observed. Apart from these problems, reception and scheduling

are also among frequently occurred problems. This leads to persistent discomfort for patients to

get treated, poor health outcomes and worsening medical conditions that can increase the treatment

costs. We observed same problems in one of our healthcare centers in Lahore, Services Institute

of Medical Sciences where patients walk in without any proper appointment, severe shortage of

servers/doctors is there and patients have to suffer a prolonged delay in their treatment. To cater

these problems especially queueing problem this project is directed towards modeling and

simulation of utilization of servers, process efficiency, to increase the operational efficiency

of the system by enhancing the patients experience and to manage a smooth flow of queues

from entry point to exit point.

Context and feasibility of project:

This is a real world system where patients arrive at a registration desk to get them registered and

leave after for their desired department to get entertained. The queueing system for hospital is

complex as more than five main departments are available there and each department has sub

operational rooms such as Operation Theater and emergency operation room etc. But for our

project, we are only focusing on surgical department which has relatively more number of patients

in comparison to all other departments. We observed that the arrival rate and service rate is

exponentially distributed. There is no such recorded data available in hospital for us to come up
with fixed arrival rate yet but we will observe the system in a few days for these parameters. Still

we observed different arrival rates for different days. The most observed service protocol is First-

In First-Out (FIFO) and in emergency cases Priority protocol is observed.

The project has real life application and looks feasible because it will help hospital administration

to manage queues efficiently and conveniently which in result will reduce the patients waiting time

and ensure that staff is not underutilized. Moreover, effective queues will make the service area

less crowded with patients and confirm the steady-state flow of all entities.

Conceptual model:

In our model, entities are patients which arrive at the hospital for their normal treatment or

checkup. Usual pattern is that they first arrive at the registration center which is the first server in

our model. They get a slip from registration desk by waiting in a queue. So we have to calculate

the entities and service time at the first server by using the arrival of patients and service rate for

patients. Then they move to the surgical department. The surgical department has four units acting

as four servers at which patients arrive after getting registered from the desk. These four servers

are basically the check up points. So, we have to calculate the entities and service time at these

four servers by using the arrival rate and service rate of the patients. Some patients would exit after

their checkup and will not utilize next server while some will proceed to Operation Theater. There

they have to wait in a queue for their operation. Other patients after getting served on one of the

first four servers will be immediately admitted for the emergency operation server. Further, our

model will also cater the number of doctors available at that time. This constraint will ensure the

specific availability of doctors at each server. One other constraint is to utilize all the servers at

peak hours of patients but these peak hours are random. This model is labelled in exhibit 1.
Proposal
Context
Ajmal Textile Mills is a factory producing export quality jeans for both local and international markets.
Its clients are located in European Countries especially UK, Germany and France. Its main product is
denim made for brands like Levi’s, Cross Hatch etc. Production process is divided into three departments
which are Cutting, Stitching and Washing. Each department has its own production process and the
Denim has to undergo all three departments in the given order. Production lines consist of hundreds of
machines and production workers. It operates round the clock in three shifts with hour long lunch
breaks.

Feasibility
Ajmal Textiles has been facing increasing cost of manufacturing a denim owing to different factors like
increasing employee wages and electricity prices. Given the factors surrounding international markets, it
is of prime importance to be able to meet production targets on time otherwise there is risk of
reputation loss.

Problem Statement
Hence, we are set to improve operational efficiency of the production process by simulating its
production departments workflow under different production settings and some new proposed
machines by its CEO Mr. Hamza Ajmal.

Operationalization Plan
The study would be operationalized through the insights provided to us by its CEO and our own
observation of production lines. We need to gauge processing time distribution of different components
and formulate a conceptual model that accurately replicates present scenario. We will then modify the
production process with more efficient machines and see how the system performs. We will try to
identify any bottlenecks that may arise and see how they could be overcome.

Conceptual Model
Cutting Process

Cutting process involves cutting of different parts of the pant such as front panel, side panel, pockets,
zip etc. It is done under specialized machine which produces the output for next stage. Factory has
couple of these machines which do work in parallel.
 Cutting
Machine

Cutting
Machines

Cutting
Machines
Stitching Process

This is perhaps the most intricate part of production process. It follows dependency on the output of
previous benches. There are three types of stitching machines: Single, Double and Triple. From here, the
work moves to Steel Dog which stitches front and back panels of the pant. The safety overlock then
takes over the work and finally, waist belts are put in the pants.

Stitching Machine
•Single/Double/Tripple
Steel Dog Safety Overlook Waist Belt

Washing Process

Washing department has 8 drums which are divided into 2 sets. The first 4 barrels are used to give
chemical effects on the pants while the last 4 barrels are used to neutralize the effects. Each pant must
pass thru these 8 barrels where different formulation of chemicals is applied. Each barrel takes 10‐15
mins per batch and the whole process usually churns output of 3000 pants in 8‐hour shift. The chemicals
used to make recipe include Sodium, salt, resin, solo soft, cold enzyme etc.

Barel Machines for chemical effects Barrel Machines for neutralization

M1 M5
M2 M6
M3 M7
M4 M8