chapter 1 direct questions

Define Management
Explain the terms effectiveness and efficiency with example.
Discuss characteristics/features of Management
Discuss the functions of Management
Explain objectives of Management
What is the importance of Management in business?
Name the levels of Management
Discuss functions of different levels of Management
Name designations of different levels of Management
Discuss management as an Art
Discuss management as a Science
Discuss management as a Profession
Define Co-ordination
Discuss nature/features of Co-ordination
Discuss need and importance of Co-ordination
Why Co-ordination is considered as the essence of management.

Additional questions:

[Link] is management considered a multi-faceted concept ?

Hint/Answer : Explain Management is multi-dimensional

2. The authority and responsibility of managers at supervisory or operational level

is limited, but the importance of functions of personnel employed at this level
cannot be overlooked.” Comment.

Hint/Answer :Explain functions of supervisory or operational level

3. A business need to add prospects in long run. Identify and explain the
organisational objective highlighted here.

Hint/Answer : Explain Growth as an organisational objective

4. The task of management is to make people work towards achieving the

organisations goals, by making their strengths effective and their weaknesses
irrelevant. Which dimension of management is being referred here?

Hint/Answer : Management of people

5. A manager applies these scientific methods and body of knowledge to a given

situation, an issue or a problem, in his own unique manner. Which aspect of nature
of management is being discussed here?

Hint/Answer : Management as an Art

6. In an organisation ,targets are met according to plans, employees are happy and
satisfied, and there is orderliness instead of chaos. Which characteristic of
management is being highlighted here?

Hint/Answer: Management is an intangible force

7. Anyone can be called a manager irrespective of the educational qualifications

possessed.
Why?

Hint/Answer: Explain the point Restricted entry of Management as a Profession

8. Management is a multidisciplinary discipline How ?

Hint/Answer: Management has its own theory and principles that have developed over
a period of time, but it also draws on other disciplines such as Economics,
Sociology, Psychology and Mathematics. Therefore it is a multidisciplinary
discipline.

9. Suppose, a company’s target production is 5000 units in a year. To achieve this

target the manager has to operate on double shifts due to power failure most of the
time. The manager is able to produce 5000 units but at a higher production cost.
According to you what is lacking in management?

Hint/Answer: Efficiency

10. “To manage is to forecast and to plan, to organise, to command, to coordinate

and to control.” Explain

Hint/Answer: Explain five functions of management

11. Coordination is the essence of management. Do you agree? Give reasons.

OR
Like a thread in a garland, coordination is a part of all management functions.
Explain

Hint/Answer: Explain how coordination is required at

Planning
Organising
Staffing
Directing
Controlling
12. Management is a series of continuous interrelated functions. Comment.

Hint/Answer: Explain five functions of management

13. Name the force that binds all the other functions of management.

Hint/Answer: Coordination

14. What happens if there is Cooperation in the absence of coordination and

coordination without cooperation?
.
Hint/Answer:
Cooperation in the absence of coordination may lead to wasted effort
Coordination without cooperation may lead to dissatisfaction among employees.

[Link] authority responsibility relationship that binds individuals as superiors

and subordinates in an organization, gives rise to what?
Hint/Answer:
levels of management.

chapter 2

1. Meaning of Management Principles

2. What is the main difference between Management Principles and principles of
science
3. What is the difference between Management Principles and Techniques of
Management
4. What is the difference between Management Principles and values
5. How are Management Principles derived?
6. Discuss Nature/Features of Management Principles
7. Discuss Significance/Importance of Management Principles
8. Write a brief note on Henry Fayol (Birthplace, profession, major
contribution)
9. Explain Fayol’s Principles of Management(Explanation, positive effects and
adverse effects on violation)
10. Write a brief note on F.W. Taylor (Birthplace, profession, major contribution)
11. Define Scientific Management
12. Explain Principles of Scientific Management
13. Explain Techniques of Scientific Management
14. Give Distinction between Taylor’s Scientific Management and Henry Fayol’s
Principles of Management.
15. Principles of Fayol and Taylor are complementary to each other . HOW ?

Indirect Questions:

1. Workers should be encouraged to develop and carry out their plans for
improvements.” Identify the principle of management formulated by Fayol.
2. The production manager of Bharat Ltd. instructs a salesman to go slow in
selling the product, whereas the marketing manager is insisting on fast selling to
achieve the target. Which principle of management is being violated in this case?
State the consequences of violation of this principle.
3. Hina and Harish are typists in a company having the same educational
qualifications. Hina is getting Rs. 3,000 per month and Harish Rs. 4,000 per month
as salary for the same working hours. Which principle of management is violated in
this case? Name and explain the principle.
4. Which principle of management envisages that each group of activities
having the same objectives must have one head and one plan? Explain the principle
with a suitable example.
5. If an organization does not provide the right place for physical and human
resources in the organization, which principle is violated? What are its
consequences?
6. Name and explain the technique of Taylor which is the strongest motivator
for a worker to reach standard performance.
7. The production manager of an automobile company asked the foreman to
achieve a target production of 200 units (scooters) per day. But he did not give
him the authority to requisition tools and materials from the store's department.
Can the production manager blame the foreman if he is not able to achieve the
desired target? Explain briefly the principle relating to the situation.
8. The principle of management states that the work should be divided into small
tasks as it leads to specialization and increased output. Name and explain the
principle with an example. State two adverse effects if this principle is not
followed.
9. The directors of Bhupender Ltd., organization manufacturing computers, want
to double the sales and have given this responsibility to their sales manager. The
sales manager has no authority either to increase the sales expenses or appoint new
salesmen. Hence, he could not achieve this target. Is the sales manager responsible
for not achieving the target? Explain, in brief, the relevant principle in support
of your answer.
10. It has been observed that the prevailing situation in an organization is
due to the violations of the principle of ‘order’. What might have been your
observation?
11. Identify the technique of scientific management which are described by the
statement given below:-
i. When specialists supervise each worker.
ii. Change in the attitude of workers and management towards one another.
From competition to
Co-operation
iii. When uniformity is introduced in materials. Machine, tools, method of work,
and working
conditions after, due research.
12. Taylor’s techniques of management are universally applicable. Do you agree?
Give reasons in support of your answer.
13. One technique given by F.W. Taylor violates the principle given by Henry
Fayol. Identify that and explain it.
14. One technique given by F.W. Taylor is an extension of the principle given by
Henry Fayol. Identify that and explain
15. Name two new management techniques developed based on Principles of Management
16. Why it is said that management principles are evolutionary in nature?

Value-based Questions:
The manager of an organization knows that the newly appointed worker belongs to the
reserved category and he always undermines that employee’s performance. Identify
Fayol’s principle which is violated and also list values ignored.
Mudit is continuously shifted from one job to another in an organization without
giving him adequate time to settle down in any department. Identify Fayol’s
principle which is violated and also list values ignored.
Suresh is working under supervisor Ramesh. Suresh always gives useful ideas which
have resulted in gains for the organization but Suresh never acknowledges him and
he also uses to take credit for suggestions were given by Ramesh. Which Principle
of management is being violated and what values are ignored by Ramesh and what will
be the consequences.
Mohan always comes 1 hour late to the office and leaves half an hour before the
scheduled time. No penal action is taken against him. Other employees also started
coming late to the office. Management is very disturbed by this and has started
scolding the employees.
(a) Which management principle is being violated in the given case?
(b) Explain the principle.
(c) Mention one probable adverse a consequence of the violation of the given
principle
(d) State the value being ignored by employees in the above case

chapter 3

Direct questions
1. What is the business environment?
2. Differentiate between general and specific environments.
3. What are the features or nature of the business environment?
4. Discuss the importance of the business environment.
[Link] do you understand by the term ‘environment scanning’?
[Link] do you mean by threats and opportunities, give example also?
[Link] dimensions of the Business Environment with 2 examples each.
[Link] changes were made in the industrial policy in the recent past?
[Link] do you mean by disinvestment?
[Link] the terms liberalization, globalization, and privatization.
[Link] the impact of change in government policy on business and industry
[Link] are managerial responses to changes in Business Environment?
[Link] do you mean by Demonetization?

Indirect questions
[Link] is it important to understand the environment in shaping the future of
business?
2. What are the benefits of understanding the business environment?
3. Shifts in the presence of women in the workforce come under which
environment? Explain that environment.
4. "Business environment is is easy to understand in parts separately but it is
difficult to understand in totality.” Identify feature of the Business environment
from this statement and explain other features.
5. Identify dimensions of the business environment related to the following
situations:
i) It is common now to see CD-ROMs, computerized information kiosks, and
Internet/ World Wide Web multimedia pages highlighting the virtues of products.
ii) Demand to reserve jobs for minorities and women
iii) Advertisements, including packets of cigarettes carry the statutory warning
‘Cigarette smoking is injurious to health’.
iv) Money supply in the economy
v) The health-and-fitness trend has harmed business in other industries like
dairy processing, tobacco, and liquor
vi) High inflation rates generally result in constraints on business enterprises
as they increase the various costs of business such as the purchase of raw
materials or machinery and payment of wages and salaries
vii) The government in Hyderabad is taking a keen interest in boosting the IT
industry as a result the state is most commonly known as Cyberabad instead of
Hyderabad

chapter 4

Direct Questions

1. What do you mean by Planning?

2. Discuss the features of planning.
3. Discuss Steps of Planning.
4. Discuss the importance of planning.
5. Discuss the limitations of planning.
6. Differentiate between Single-use plans and standing plans. Click here for the
answer
7. Explain various types of plans with the help of examples.
8. Differentiate between various types of plans

Indirect Questions

1.“Planning is not a guarantee of success of a business.” Comment.

2.‘Though planning is an important tool of management yet it does not remedy for
all types of problems’. Do you agree with this statement? Give any five reasons to
support your answer.
3.“No enterprise can achieve its objectives without systematic planning.” Do you
agree with this statement? Give any six reasons in support of your answer.
4. Why does planning sometimes fail in spite of the best efforts of management?
Give reasons.

1Markers

1. What is meant by ‘Pervasiveness of planning’?

2. Planning requires logical and systematic thinking rather than guesswork. Which
feature of planning is highlighted here?
3. How does planning reduce the risks of uncertainty?
4. Explain how controlling is not possible without planning.
5. While formulating a plan, the manager is required to make certain assumptions
about the future. What are these assumptions called?
6. How should a manager select the best possible course of action?
7. Name the type of plan which serves as a guide for overall business planning and
defines the future state of affairs that the organization strives to realize.
8. Name the type of plan in which the minutest details are worked out, that is
procedures, rules, and budgets within the broad framework of policy.
9. Name the type of plan which is also a control device from which deviation can be
taken care of.
10.‘Offering 30% of jobs to women.’ What type of plan is it?
11. Puneet electronics decide to sell television sets through the exchange of old
television sets. What type of plan is it?
12. A company needs a detailed plan for its new project-Construction of the
shopping mall. What type of plan is it?
13. Which limitation of planning suggests that the employees step thinking and
become the blind follows of a plan?
14. In which type of plan the sequences to perform a job are determined?
15. Which plan suggests acts and non-action of employees?
16.‘No Smoking’-this statement is related to which type of plan?
17. McDonald co. does not give its franchise to any other co. Which is running a
food business. This is related to which type of plan?

chapter 5

Direct questions:

1. Define Organising
2. Discuss the steps in Organising process
3. Discuss the importance of Organising process
4. Meaning of organisational structure
5. What is the span of management
6. What is a link between the span of management and organisation structure
7. What are the types of organisational structure
8. Define functional structure, its suitability, advantages, and disadvantages
9. Define the divisional structure, its suitability, advantages, and
disadvantages
10. Define the formal organisation, its features, advantages, and disadvantages
11. Define an Informal organisation, its features, advantages, and disadvantages
12. Define Delegation
13. Discuss elements of Delegation
14. Discuss the principles of Delegation
15. Why is delegation important for organisation
16. Define Decentralisation
17. Differentiate between delegation and Decentralisation
18. Why is Decentralisation important for organisation

Indirect questions:

1. Name the concept which reduces the workload of a manager.

2. Which organisational structure is suitable for a multi-product manufacturing
company ?
3. In an electrical goods manufacturing company, there are four main activities:
Marketing, Production, Finance and Personnel. The General Manager is planning to
structure the organisation. Which type of organisational structure should he adopt
and why? Give two reasons.
4. Hindustan Ltd. is manufacturing computers, soaps and textile . Which type of
organizational structure would suit the requirement of such organization? State any
three advantages of this organization structure?
5. The directors of Gunjan Ltd., an organisation manufacturing colour
televisions, have asked their production manager to achieve a target production of
150 televisions per day. The production manager has asked his foreman to achieve
this target, but he did not give him the authority for the requisition of tools and
materials from the stores department. The foreman could not achieve the desired
target. Can the directors blame the production manager, and can the production
manager blame his foreman for not achieving the target? Explain in brief the
relevant principles relating to this situation in support of your answer.
6. Sushma Ltd. is engaged in the production of marble articles. The members of
the organisation have friendly relationships among them. What type of organisation
is Sushma Ltd.? Explain any three benefits of developing such an organisation.
7. “Delegation is based on the elementary principle of division of work.”
Explain
8. “If we delegate the authority, we multiply it by two. If we decentralise it,
we multiply it by many.” How
9. It refers to the systematic delegation of authority from top management to
the lower-level managers. Mention the name of it.
10. The employee of ABC Ltd. Take part in volleyball matches on Sunday. Name the
types of organization formed.
11. “The first Step in the process of organizing is identification and division of
work” Why is the work divided into manageable activities?
12. “A manager is of the view that he is not responsible for the quality of work
that he has delegated to his subordinate”. Do you agree with this viewpoint?
justify your answer by giving proper arguments.
13. Bhuvan & Co. are running a shoe manufacturing company successfully. So they
planned to expand their business activities by adding more line of products i.e.,
leather bags, belts, and garments. Which type of structure would you recommend
after expansion and why?