GE Healthcare Senographe Essential Acquisition System

Revision 1 Service Information and Procedures Class M 5160038-1-800

ERR SUB A003 - Gantry Error Messages

ERR SUB A003 - Gantry Error Messages Chapter 11

1 HOW TO VIEW THE ERROR LOG

2 WARNING MESSAGE STRUCTURE

A Warning mesage is composed of:
• Code: numeric abc/def
• Text: displayed in the Error Log File or on AWS LCD Monitor
• Recommended actions.

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ERR SUB A003 - Gantry Error Messages

3 GANTRY WARNING MESSAGES

3-1 Error codes from 100/yyy: Lift
Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
100/001 HALT LIFT HARDWARE There is a relay defect at power-up. A relay (on the
ERROR board) is mounted in parallel with the H-bridge of the
motor. When this relay is closed it creates a short-cut
of the H-bridge. At power-up, the lift node injects
15 V to the H-Bridge, lift node shuts the relay and
checks that there is 0 V, the lift node re-opens the
relay and checks that there is 15 V. If not, this error is
produced.

This error typically occurs in conjunction with a HALT

POSTION error (such as rotation, compression,
etc.), in which case the Lift Board is NOT faulty. Pro-
ceed as follows:

1. Reboot the system and check the error logs to D/R A201
see if the 100/001 LIFT HARDWARE ERROR page 975
occurs within the same time as another POSI-
TION ERROR (e.g. rotation or compression).
2. If a POSITION ERROR (e.g. rotation or com- CAL A031
pression) does exist within the same time, ignore page
the 100/001 LIFT HARDWARE ERROR, do not 1211
change the Lift Board, and take appropriate
action to resolve the POSITION ERROR.
3. If a POSITION ERROR (e.g. rotation or com-
pression) does not exist within the same time,
the 100/001 LIFT HARDWARE ERROR is valid
and you must change the Lift Board and then
recalibrate the Lift.
100/002 HALT LIFT SENSOR Upper Optical Fork failure. At power-up, the lift node
DEFECT shuts down the LED of the optical fork, and checks
that the photoresistor shuts down (optical forks are
hardware limits hence they are never obturated).

Faulty FRU = Upper Optical Fork.

Change the FRU and reboot Gantry.
100/003 HALT LIFT SENSOR Lower Optical Fork failure. At power-up, the lift node
DEFECT shuts down the LED of the optical fork, and checks
that the photoresistor shuts down (optical forks are
hardware limits hence they are never obturated).

Faulty FRU = Lower Optical Fork.

Change the FRU and reboot Gantry..

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
100/004 WARNING FOOTSWITCH IS UIF Still Pressed [i] (for i =1 to 4) = Occurs when one
PRESSED of the 2 (resp 4) buttons on footswitchs are pressed
100/005 WARNING FOOTSWITCH IS during node boot-up :
PRESSED - Lift up : 0x9006 A1001
- Lift down : 0x9005 page 757
100/006 WARNING FOOTSWITCH IS (- Compression up ): 0x9008
PRESSED (- Compression down ): 0x9007
100/007 WARNING FOOTSWITCH IS Right or left are not differenciated. Double Foot-
PRESSED switch concerns 2 error signals and quadruple foot-
switches concerns 4 error signals

See JC DIAG A1001 FOOTSWITCH IS PRESSED

on page 757 to fix the problem.
100/009 HALT LIFT POSITION The Lift is over the upper software limit. Occurs
ERROR when lift position is not between the software limits at
power-up (including a tolerance to be defined). Typi-
cally, this can happen when lift has been moved
manually.

Remove the gantry covers; check the lift position. If

lift position locked into upper position, or close to the
upper position, move the lift down manually (turn the
lift screw) to about 2 cm below the upper optical fork.
100/010 HALT LIFT POSITION The Lift is below the lower software limit. Occurs
ERROR when lift position is not between the software limits at
power-up (including a tolerance to be defined). Typi-
cally, this can happen when lift has been moved
manually.

Remove the gantry covers; check the lift position. If

lift position locked into lower position, or close to the
lower position, move the lift up manually (turn the lift
screw) to about 2 cm below the upper optical fork.
100/011 WARNING GANTRY DISPLAY The LCD has failed.
FAILURE
Faulty FRU = LCD
Reboot the system from the X-Ray Console. If the
problem persists, change the LCD.
101/001 DEBUG LIFT SOFTWARE On every command sent by PTB, IPMS shall check if
ONLY ERROR the command identifier is part of the list of com-
mands to be taken into account by IPMS. If the com-
mand is not recognized, command shall be ignored,
and “CommandIdError” shall be returned

Should not occur in the field.

It could be a disconnect between the CPU soft
release and the Node soft release. Contact your
OLC if the problem persists.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
101/002 DEBUG LIFT SOFTWARE On every command sent by PTB, IPMS shall check if
ONLY ERROR all parameters values are compatible with their cor-
responding range. If this is not the case, command
shall be ignored, and “ParameterError” shall be
returned to PTB.

Should not occur in the field.

It could be a disconnect between the CPU soft
release and the Node soft release. Contact OLC if
the problem persists.
101/003 WARNING LIFT CALIBRATION If calibration is not achieved, for each CAN message CAL A031
ERROR which is not a calibration command, the IPMS shall page
ignore command and send the “CalibrationNot- 1211
Achieved” error.

Use Job Card CAL A031 - Lift Calibration on page

1211 to perform a Lift calibration.
101/004 WARNING NO VALID LINE There is no valid line. The Gantry CPU requests a A1015
FOR LIFT motion but node does not see the valid line (The page 761
valid line is a RT line that is activated by the CPLD of
the node containing the UIF during the time when the
UIF is pressed + a deceleration time). This does not
concern decompression and tilt.
This also occurs when the valid line falls before the
end of the movement.

Valid line problem. check the different motions, using

all keypads to determinate the defective node then
refer to JC DIAG A1015 LIFT CONTROL FAILURE
on page 761.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
101/005 DEBUG KEYBOARD FAIL- In case of press on a UIF, IPMS on the node con-
ONLY URE cerned by the motion starts a [Link] the “Start
motion” command is received before the delay has
expired, motion is authorized, otherwise an error is
transmitted to Poseidon”.Delay is 100 [Link]
requirement does not apply for tilt node & decom-
pression motion.
Occurs when CPU sends a "Start Motion" to the
node whereas no previous command on CAN
towards the CPU was read by the node before.

1. Try other motions (rotation for example), if button

not pressed appears as well, then there is a CAN
communication problem.
2. Otherwise, try same lift motion but by pressing
other buttons than the initial one.
- if button not pressed appears as well then faulty
FRU = Lift board
- if button not pressed appears only when the ini-
tial Lift button is pressed then faulty FRU = board
linked to the UIF that has been pressed for the
motion (Lift board or Compression board or Tube
Tilt board)
3. Lift, Compression or Tilt recalibration is
requested following corresponding board
replacement.
102/000 HALT LIFT SOFTWARE The watch-dog shall receive a pulse from microcon-
ERROR troller every 40 ms. If not, it resets the microcontrol-
ler, then node restarts and sends a boot-up signal to
gantry CPU. The only possible reason for a boot-up
of a node after system power-up is a reset by watch- D/R A201
dog. Therefore, when gantry CPU receives the boot- page 975
up signal, it produces the SWOverRun error.

This failure is linked to a FW problem (microcontrol- CAL A031

ler or CPLD). Change the Lift board then perform Lift page
Calibration. 1211
102/001 HALT LIFT POSITION There is a Potentiometer defect. Lift node checks A1004
ERROR that the signal coming from the potentiometer is page 758
within an acceptable range.

See JC DIAG A1004 LIFT CONTROL FAILURE on

page 758 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/002 HALT LIFT SPEED In the case of a coding wheel defect detected A1005
ERROR through the complemented hardware (HW) lines, page 758
the IPMS stops and forbids the motion and sends an
error message.

See JC DIAG A1005 LIFT CONTROL FAILURE on

page 758 to fix the problem.
102/04 HALT LIFT LOWSPEED The signal coming from motor encoder contains 4 A1013
phases. A, A complementary, B, B complemen- page 760
[Link] node checks 2 things : complementarity +
sequence of phases.

Check the lift operation in low speed and then refer

to JC DIAG A1013 LIFT CONTROL FAILURE on
page 760 to fix the problem.
102/005 HALT UNCONTROLLED There has been a Correlation Error. In case signals A1008
LIFT MOTION from absolute coder (potentiometer) and coding page 759
wheel (motor encoder) are not correlated.

Refer to JC DIAG A1008 LIFT CONTROL FAILURE

on page 759 to fix the problem.
102/006 HALT LIFT FOOTSWITCH SwitchDefect [i] (for i = 1 to 4) occurs when the 2 sig-
DEFECT nals from the button do not arrive at the same time
102/007 HALT LIFT FOOTSWITCH on the CPLD. [i] indicates the nature of the button
DEFECT and the side right or left. Double Footswitch con- A1001
cerns 2 error signals and quadruple footswitches page 757
102/008 HALT COMPRESSION concerns 4 error signals :
FOOTSWITCH - Lift up
DEFECT - Lift down
102/009 HALT COMPRESSION (- Compression up )
FOOTSWITCH (- Compression down)
DEFECT
Refer to JC DIAG A1001 FOOTSWITCH IS
PRESSED on page 757 to fix the problem.
102/010 HALT LIFT OVER UPPER IPMS shall detect that a motion has reached the A1008
LIMIT upper electrical stop limit. It shall stop, forbid motion page 759
and send an error message.

Refer to JC DIAG A1008 LIFT CONTROL FAILURE

on page 759 to fix the problem.
102/012 HALT LIFT OVER LOWER IPMS shall detect that a motion has reached the A1008
LIMIT lower electrical stop limit. It shall stop, forbid motion page 759
and send an error message.

Refer to JC DIAG A1008 LIFT CONTROL FAILURE

on page 759 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/013 HALT LIFT OVERSPEED The lift speed measured by the encoder is too high in A1012
relation to the speed profile (and correlation is OK). page 760

Refer to JC DIAG A1012 LIFT CONTROL FAILURE

on page 760 to fix the problem.
102/014 WARNING LIFT LOWSPEED The lift speed measured by the encoder is too low in A1013
relation to the speed profile (and correlation is OK). page 760

Check the lift operation in low speed and then refer

to JC DIAG A1013 LIFT CONTROL FAILURE on
page 760 to fix the problem.
102/015 HALT LIFT OVER CUR- Occurs when an integrated value of the current is too A1011
RENT high, that is when the current is too high during too page 759
much time.

Refer to JC DIAG A1011 LIFT CONTROL FAILURE

on page 759 to fix the problem.
102/016 DEBUG Movement already in Occurs when node is performing a movement and
ONLY progress gantry CPU sends a command for another move-
ment whereas the first movement is not finished.
This is a CPU problem because CPU should have fil-
tered.

Should not occur in the field. It could be a disconnect

between the CPU soft release and the Node soft
release. Contact your OLC if the problem persists.
102/017 HALT LIFT NODE FW There is an Invalid Node Type. Occurs when hard- D/R A201
INCOMPATIBILITY ware configuration (CPLD) of the node or the DSP or page 975
the MCU firmware not match.
CAL A031
Change the Lift board then perform Lift Calibration. page
1211
102/018 HALT LIFT NODE PARITY There is a Parity error. Occurs when the parity bit D/R A201
ERROR does not set correctly on the on-board bus between page 975
the CPLD and the MCU.
CAL A031
Change the Lift board then perform Lift Calibration. page
1211
102/019 N/A STOP LINE WAS Same as error 102/004.
ACTIVATED
BECAUSE OF Reboot the system from the X-Ray Console. If the
UNCONTROLLED problem persists contact your OLC.
MOTION
102/020 N/A STOP LINE WAS The main CPU detected an error and activated the
ACTIVATED BY stop motion line or did not deactivated it at all.
CPU
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/021 HALT LOW VOLTAGE There is a low voltage error. If the voltage of the D/R A201
ERROR ON LIFT power supply falls below 24V the node sends this page 975
NODE error.
CAL A031
Change the Lift board then perform Lift Calibration. page
1211
102/022 HALT LIFT READ TIME- The MCU has not reacted on the interrupt request D/R A201
OUT ERROR (IRQ) coming from the CPLD before 15ms. page 975

Change the Lift board then perform Lift Calibration. CAL A031
page
1211
102/023 HALT LIFT CPLD MEM- There is a CPLD memory error. Test data from the D/R A201
ORY ERROR CPLD is periodically read to ensure the proper com- page 975
munication. If this error does not match the node
sends this error. CAL A031
page
Change the Lift board then perform Lift Calibration. 1211
102/024 HALT UNCONTROLLED There has been uncontrolled motion. If motion is per- A1013
LIFT MOTION formed when the lift node is supposed to not drive it, page 760
DETECTED. STOP the lift node sends this error and activates the
LINE ACTIVATED MCU_STOP_MOTION line which leads to 0x500A
error.

1. Check the lift operation in low speed.

2. If problem persists, then grease the lift screw.
3. If problem persists, then refer to JC DIAG A1013
LIFT CONTROL FAILURE on page 760 to fix the
problem.
102/025 HALT LIFT RELATIVE Possible causes: D/R A205
ENCODER ERROR • There is a relative encoder error. The signal com- page 985
ing from the relative encoder does not evolves dur-
ing the motion while the signal coming from the D/R A204
absolute encoder does. page 981
• This error can be also due to a mechanical play of
the lift screw; or because the gas spring could have D/R
failed. A206A
page 989
Proceed as follows:
1. Change the Lift Motor + Encoder + Cable (see
Job Card D/R A205 - Lift Motor on page 985).
2. If the problem persists, change the Lift Potenti-
ometer + Cable (see Job Card D/R A204 - Lift
Potentiometer on page 981).
3. If the problem persists, change the Lift Gas
Spring (Job Card D/R A206A - Lift Gas Spring on
page 989).

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/027 WARNING LIFT MCU CALI- The MCU calibration data is corrupt. The checksum CAL A031
BRATION DATA on the calibration data stored by the MCU does not page
CORRUPT match. 1211

Perform a Lift calibration. D/R A201

If problem persists, change the lift board. page 975
102/028 WARNING LIFT DSP CALIBRA- The DSP calibration data is corrupt. The checksum CAL A031
TION DATA COR- on the calibration data stored by the DSP does not page
RUPT match. 1211

D/R A201
Perform a Lift calibration. page 975
If problem persists, change the lift board.
102/029 HALT LIFT MCU EEPROM There has been an MCU EEPROM failure. The read- D/R A201
FAILURE back on the newly written data to the EEPROM has page 975
failed.
CAL A031
Change the Lift board then perform Lift Calibration. page
1211
102/030 DEBUG LIFT POSITION There is a position error. The motion did not stop at A1014
ONLY ERROR the target/limit position and went further than the page 760
allowed margin.

Refer to JC DIAG A1014 LIFT POSITION OVER-

SHOOT on page 760 to fix the problem.
102/031 WARNING LIFT DECELERA- There is a deceleration error. The motion began to A1014
TION ERROR slow down but did not stop before the allowed time. page 760

Refer to JC DIAG A1014 LIFT POSITION OVER-

SHOOT on page 760 to fix the problem.
102/032 HALT LIFT MOTION The motion was about to go in the reverse direction D/R A201
STARTED IN to what was requested. page 975
REVERSE DIREC-
TION Change the Lift board then perform Lift Calibration. CAL A031
page
1211
102/033 HALT LIFT DSP TIMEOUT The Lift DSP did not answer to the MCU before the D/R A201
timeout. page 975

CAL A031
Change the Lift board then perform Lift Calibration. page
1211

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/034 WARNING LIFT CAN COM- CAN command not processed. The gantry CPU sent
MAND NOT PRO- command to the lift node before the lift node could
CESSED acknowledge the previous command.

Reboot the system from the X-Ray Console.

Retry the command.
If the problem persists, contact your OLC.
102/035 HALT LIFT RX CAN There has been a CAN overrun. The input queue of
BUFFER OVERRUN the incoming CAN masseges of the MCU is full and
the message dropped.

Should not occur in field. If this error occurs contact

your OLC.
102/036 HALT LIFT TX CAN Possible causes:
BUFFER OVERRUN • There has been a transmit queue overrun. The
transmit queue between the MCU and the DSP is
full and the message dropped.
• The TP1 connector on the Lift board is closed.

Proceed as follows:
Check if a jumper exists on the TP1 connector on the D/R A201
Lift board. In this case you must remove the jumper page 975
from the TP1 connector on the Lift board.
CAL A031
If there is no jumper on the TP1 connector on the Lift page
board, then the Lift board is faulty and you must 1211
change the Lift board then perform a Lift Calibration.
102/037 HALT LIFT MAILBOX The mailbox is overrun. The mailbox queue used in D/R A201
OVERRUN the inter-task communication in the MCU is full and page 975
the mails are dropped.
CAL A031
The Lift board is faulty. You must change the Lift page
board then perform a Lift Calibration. 1211
102/038 HALT CPU HEARTBEAT There has been a heartbeat failure. The gantry CPU D/R A190
NOT RECEIVED BY did not send periodic "heartbeat" CAN message. page 931
LIFT NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/039 DEBUG HEARTBEAT DIS- The Gantry CPU tried to disable the "heartbeat" D/R A190
ONLY ABLED ON LIFT check of the lift node. page 931
NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
102/040 HALT LIFT INVALID PDO A PDO with invalid DLC is received by the lift node. A1016
LENGTH page 761
Refer to JC DIAG A1110 ROTATION CONTROL
FAILURE on page 764 to fix the problem.
102/041 WARNING VALID LINE WAS The valid motion line is active at power-up. D/R A190
ACTIVE ON LIFT page 931
NODE 1. Change the Gantry CPU Board (see Job Card D/
R A190 - Gantry CPU Board on page 931). CAL A029
2. Perform a Collimator Calibration (see Job Card page
CAL A029 - Collimator Format Calibration on 1207
page 1207).
3. Perform a Collimation Check (see Job Card ELE ELE A028
A028 - Collimation Checks on page 531). page 531

102/042 WARNING LIFT WAS The lift node stopped the motion by itself because D/R A190
STOPPED WITH- the button/pedal responsible for the motion was page 931
OUT STOP COM- released and no stop order was received before the
MAND timeout. CAL A029
page
1. Change the Gantry CPU Board (see Job Card D/ 1207
R A190 - Gantry CPU Board on page 931).
2. Perform a Collimator Calibration (see Job Card ELE A028
CAL A029 - Collimator Format Calibration on page 531
page 1207).
3. Perform a Collimation Check (see Job Card ELE
A028 - Collimation Checks on page 531).
102/043 DEBUG_O LIFT INVALID There has been a brake malfunction. The Lift should
NLY BRAKE DEFECT not report this in any case.
ERROR
Ignore this error. If the problem persists contact your
OLC.
102/044 DEBUG_O LIFT INVALID There has been a clutch malfunction. The Lift should
NLY CLUTCH MAL- not report this in any case.
FUNCTION ERROR
Ignore this error. If the problem persists contact your
OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
102/045 HALT LIFT INVALID USER There has been a UIF error.
INTERFACE
ERROR Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
102/046 DEBUG_O LIFT INVALID COL- There is a collimator button error.
NLY LIMATOR BUTTON
ERROR Ignore this error. If the problem persists contact your
OLC.
102/047 DEBUG_O LIFT INVALID INI- There has been an initialization error. The Lift should
NLY TIALIZATION not report this in any case.
ERROR
Ignore this error. If the problem persists contact your
OLC.
102/048 DEBUG_O LIFT INVALID There has been a force sensor defect. Lift should not
NLY FORCE SENSOR report this in any case.
DEFECT ERROR
Ignore this error. If the problem persists contact your
OLC.
102/049 DEBUG_O LIFT INVALID There has been a force sensor range error. The Lift
NLY FORCE SENSOR should not report this in any case.
RANGE ERROR
Ignore this error. If the problem persists contact your
OLC.
102/050 HALT LIFT HBRIDGE There has been an H-Bridge voltage error.
VOLTAGE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
102/051 HALT LIFT UNEXPECTED There has been a software error.
EVENT ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
102/052 DEBUG_O LIFT INVALID GO Reboot the system from the X-Ray Console. If the
NLY ROTATION FAIL- problem persists contact your OLC.
URE ERROR
102/053 DEBUG_O LIFT INVALID GO Reboot the system from the X-Ray Console. If the
NLY ANGULATION FAIL- problem persists contact your OLC.
URE ERROR

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
103/001 ADVISORY LCD: A06 Lift end On every “StartMotion” command, the IPMS checks
position is reached if the software stop limit for the specified direction is
not already reached. If the limit is reached, the
"StartMotion" command is ignored and the following
error shall is returned:
Lift
“UpperLimitAlreadyReached” if the lift upper stop
limit is active
“LowerLimitAlreadyReached” if the lift lower stop
limit is active

Operator error. No service action is required.

103/002 ADVISORY LCD: A06 Lift end On every “StartMotion” command, the IPMS checks
position is reached if the software stop limit for the specified direction is
not already reached. If the limit is reached, the
"StartMotion" command is ignored and the following
error shall is returned:
Lift
“UpperLimitAlreadyReached” if the lift upper stop
limit is active
“LowerLimitAlreadyReached” if the lift lower stop
limit is active

Operator error. No service action is required.

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ERR SUB A003 - Gantry Error Messages

3-2 Error codes from 110/yyy: Rotation

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
110/001 HALT ROTATION RELAY There is a relay defect at power-up. A relay (on the
DEFECT rotation board) is mounted in parallel with the H-
bridge of the motor. This relay, when shut, creates a
short-cut of the H-bridge. At power-up, the node
does the following:
- injects 15 V to the H-Bridge
- shuts the relay and checks that we have 0 V
- re-opens the relay and checks that we have 15 V. If
not, this signal is produced.

1. Reboot the system and check the error logs to

see if the 110/001 ROTATION RELAY DEFECT D/R A221
error occurs within the same time as another page
POSITION ERROR (e.g. rotation or compres- 1011
sion).
2. If a POSITION ERROR (e.g. rotation or com-
pression) does exist within the same time, ignore CAL A021
the 110/001 ROTATION RELAY DEFECT error, page
do not change the Rotation Board, and take 1203
appropriate action to resolve the POSITION
ERROR.
3. If a POSITION ERROR (e.g. rotation or com-
pression) does not exist within the same time,
the 110/001ROTATION RELAY DEFECT error is
valid and you must change the Rotation Board
and then re-calibrate the Rotation Arm.
110/006 HALT ARM TURNED The Arm is over the software's specified limit for the
RIGHT TOO FAR farmost right position. Occurs when the Arm position
is not between the software limits at power-up
(including a tolerance to be defined). Typically, this
can happen when Arm has been moved manually.

Shut down the Gantry, move lift down manually and

reboot the Gantry.
110/007 HALT ARM TURNED LEFT The Arm is over the software's specified limit for the
TOO FAR farmost left position. Occurs when the Arm position
is not between the software limits at power-up
(including a tolerance to be defined). Typically, this
can happen when Arm has been moved manually.

Shut down the Gantry, move lift up manually and

reboot the Gantry.

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on LCD
111/001 DEBUG ROTATION SOFT- On every command sent by PTB, IPMS shall check if
ONLY WARE ERROR the command identifier is part of the list of com-
mands to be taken into account by IPMS. If the com-
mand is not recognized, command shall be ignored,
and “CommandIdError” shall be returned.

Should not occur in the field. It could be a disconnect

between the CPU soft release and the Node soft
release. Contact your OLC if problem persists.
111/002 DEBUG ROTATION SOFT- On every command sent by the PTB, the IPMS
ONLY WARE ERROR checks if all the parameter's values are compatible
with their corresponding range. If this is not the case,
the IPMS ignores the command and returns the
“ParameterError” to the PTB.

Should not occur in the field. It could be a disconnect

between the CPU soft release and the Node soft
release. Contact your OLC if problem persists.
111/003 WARNING ROTATION CALIB If calibration has not been achieved, then for each
NOT ACHIEVED Controller Area Network (CAN) message which is
not a calibration command, the IPMS ignores the
command and returns the “CalibrationNotAchieved” CAL A021
error. page
1203

Perform Job Card CAL A021 - Arm Rotation Calibra-

tion on page 1203.
111/004 WARNING NO VALID LINE Occurs when the Gantry CPU requests a motion but DIAG
FOR ROTATION node does not see the valid line. The valid line is a A1116
real time (RT) line that is activated by the CPLD of page 766
the node containing the UIF during the time when the
UIF is pressed + a deceleration time. This activation
is a frequency put on the RT line and that is specific
to the button pressed (Tube Head and/or X-Ray
Console).
Also occurs when the valid line falls before the end of
the movement.
This error does not concern decompression and tilt.

Valid line problem. Check the different motions,

using all keypads to determine the defective node
then refer to JC DIAG A1116 ROTATION CONTROL
FAILURE on page 766 for diagnostics.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
111/005 DEBUG ROTATION BUT- Rotation node does not execute the command
ONLY TON NOT because it has not seen on CAN a signal indicating
PRESSED that the corresponding Rotation button had been
pressed.

1. Try other motions (lift for example), If "button not

pressed" appears again, then CAN communica-
tion problem.
2. Otherwise, try same lift motion but by pressing
other buttons than the initial one.
- If "button not pressed" appears again, then
faulty FRU = Rotation board
- If "button not pressed" appears only when the
initial Rotation button is pressed then faulty
FRUs = board linked to the UIF that has been
pressed for the motion (Lift board, Comp board,
or Tube Tilt board)
3. Rotation, Compression or Tilt re-calibration is
required following corresponding board replace-
ment.
112/000 HALT ROTATION SOFT- The watch-dog receives a pulse from microcontroller
WARE ERROR every 40 ms. If not, it resets the microcontroller, then
rotation node restarts and sends a boot-up signal to
gantry CPU. The only possible reason for a boot-up D/R A221
of a node after system power-up is a reset by watch- page
dog. Therefore, when gantry CPU receives the boot- 1011
up signal, it produces the SWOverRun error.

This failure is linked to a FW problem (microcontrol- CAL A021

ler or CPLD) on the Rotation board. Change the page
Rotation board then perform a Rotation Calibration. 1203

112/001 HALT ROTATION POTEN- There is a Potentiometer Defect A1103

TIOMET DEFECT Rotation node checks that the signal coming from page 762
the potentiometer is within an acceptable range.

Refer to JC DIAG A1103 ROTATION CONTROL

FAILURE on page 762 to fix the problem.
112/002 HALT ROTATION For every node equipped with a coding wheel. In A1104
ENCODER DEFECT case of coding wheel defect detected through the page 762
complemented HW lines, IPMS shall stop and forbid
the motion and send an error message.
The signal coming from motor encoder contains 4
phases. A, A complementary, B, B complementary.
Node checks 2 things : complementarity + sequence
of phases.

Refer to JC DIAG A1104 ROTATION CONTROL

FAILURE on page 762 to fix the problem.

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on LCD
112/004 N/A ROTATION Occurs when pulses are sent by the coder whereas
MOTION UNCO- the IPMS considers that there should not be any
HERENT motion. This check concerns the Lift, Rotation, Com-
pression and Tilt nodes.

Reset the system from the X-Ray Console. If the

problem persists call your OLC.
112/005 HALT ROTATION CORRE- Occurs when signals from absolute coder (potenti- A1107
LATION ERROR ometer) and coding wheel (motor encoder) are not page 763
correlated.

Refer to JC DIAG A1107 ROTATION CONTROL

FAILURE on page 763 to fix the problem.
112/008 HALT ROTATION BRAKE Occurs when the Arm’s rotation brake has no current A1112
DEFECT or less than 1.5 A running through it. The brake cur- page 765
rent is continuously measured, and this alarm is
raised if the brake:
- is released and there is not enough current through
it
- is operating and there is too much current in it

Refer to JC DIAG A1112 ROTATION BRAKE

DEFECT on page 765 to fix the problem.
112/010 HALT ROTATION HARD- Occurs when the IPMS detects that a motion has A1109
WARE LIMIT reached the electrical stop limit. In this case the page 763
REACHED IPMS stops and forbids the motion and sends an
error message.

Refer to JC DIAG A1109 ROTATION CONTROL

FAILURE on page 763 to fix the problem.
112/011 HALT ROTATION OVER- Occurs when the speed measured by encoder goes A1113
SPEED too high as regard to the speed profile (and correla- page 765
tion is OK).

1. First, refer to JC DIAG A1113 ROTATION CON- PM A205

TROL FAILURE on page 765. page
2. If problem persists, then check rotation mecha- 1281
nism, if greasing required, refer to Job Card PM
A205 - Mechanical checks and lubrication on
page 1281.
112/012 WARNING ROTATION LOW The rotation speed measured by the encoder is too A1114
SPEED low in relation to the speed profile (and correlation is page 765
OK).

Refer to JC DIAG A1114 ROTATION CONTROL

FAILURE on page 765 to fix the problem.

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on LCD
112/014 HALT ROTATION OVER- Occurs when an integrated value of the current is too A1110
CURRENT high, that is when the current is too high during too page 764
much time.

Refer to JC DIAG A1110 ROTATION CONTROL

FAILURE on page 764 to fix the problem.
112/015 DEBUG ROTATION SOFT- Occurs when the node is currently performing a
ONLY WARE ERROR movement and the Gantry CPU sends a command
for another movement whilst the current movement
is not finished. This is a CPU problem because CPU
should have detected the current movement.

Should not occur in the field. It could be a disconnect

between the CPU soft release and the Node soft
release. Contact your OLC if problem persists.
112/016 HALT ROTATION NODE Occurs when the hardware configuration (CPLD) of D/R A221
FW INCOMPATIBIL- the rotation node, the DSP or the MCU firmware not page
ITY match. 1011

Change the Rotation board then perform a Rotation

Calibration. CAL A021
page
1203
112/017 HALT ROTATION NODE Occurs when the parity bit does not set correctly on D/R A221
PARITY ERROR the on-board bus between the CPLD and the MCU page
1011
Change the Rotation board then perform Rotation
Calibration.
CAL A021
page
1203
112/018 N/A STOP LINE WAS An uncontrolled motion was detected by the DSP.
ACTIVATED The rotation node sends this error and activates the
BECAUSE OF MCU_STOP_MOTION line which leads to 0x500A
UNCONTROLLED error.
MOTION
Reboot the system from the X-Ray Console. If the
problem persists call your OLC.
112/019 N/A STOP LINE WAS The stop motion line is active. The main CPU
ACTIVATED BY detected an error and activated the stop motion line
CPU or did not deactivate it at all.

Reboot the system from the X-Ray Console. If the

problem persists call your OLC.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/020 HALT LOW VOLTAGE There is a low voltage error. Occurs if the voltage of D/R A221
ERROR ON ROTA- the power supply to the rotation board falls below page
TION NODE 24V. 1011

Change the Rotation board then perform Rotation CAL A021

Calibration. page
1203
112/021 HALT ROTATION READ There is a read timeout error. Occurs if the MCU D/R A221
TIMEOUT ERROR does not react within 15 ms of receiving an interrupt page
request (IRQ) coming from the CPLD. 1011

Change the Rotation board then perform Rotation CAL A021

Calibration. page
1203
112/022 HALT ROTATION CPLD There is a CPLD memory error. Test data from the D/R A221
MEMORY ERROR CPLD is periodically read to ensure the proper com- page
munication. If this error does not match the node 1011
sends this error.
CAL A021
Change the Rotation board then perform Rotation page
Calibration. 1203
112/023 HALT UNCONTROLLED There is uncontrolled motion. If motion is performed
ROTATION when the rotation node is supposed to not drive it,
MOTION the rotation node sends this error and activates the D/R A230
DETECTED. STOP MCU_STOP_MOTION line which leads to 0x500A page
LINE ACTIVATED error. 1033

Change the rotation gas spring (Job Card D/R A230

- Rotation Gas Spring on page 1033).
112/024 HALT ROTATION RELA- There is a relative encoder error. Occurs when the D/R A228
TIVE ENCODER signal coming from the relative encoder does not page
ERROR evolve during the rotation motion while the signal 1027
coming from the absolute encoder does.

Change the Rotation Motor + Encoder + Cables

W205 and W302 (see Job Card D/R A228 - Rotation
Motor on page 1027).
112/026 WARNING ROTATION MCU The MCU calibration data is corrupt. The checksum CAL 021
CALIBRATION on the calibration data stored by the MCU does not page
DATA CORRUPT match. 1203

D/R A221
Perform a rotation calibration. If the problem per- page
sists, change the rotation board. 1011

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/027 WARNING ROTATION DSP The DSP calibration data is corrupt. The checksum CAL 021
CALIBRATION on the calibration data stored by the DSP does not page
DATA CORRUPT match. 1203

Perform a rotation calibration. If the problem per- D/R A221

sists, check the rotation cabling, then change the page
rotation board. 1011
112/028 HALT ROTATION MCU There is an MCU EEPROM failure. The readback on D/R A221
EEPROM FAILURE the newly written data to the EEPROM has failed. page
1011
Change the Rotation board then perform a Rotation
Calibration. CAL 021
page
1203
112/029 WARNING ROTATION POSI- The rotation motion did not stop at the target/limit A1115
TION ERROR position and went further than the allowed margin. page 766

Refer to JC DIAG A1115 ROTATION POSITION

OVERSHOOT/ROTATION CONTROL FAILURE on
page 766 to fix the problem.
112/030 WARNING ROTATION DECEL- The rotation motion began to slow down but did not A1115
ERATION ERROR stop before the allowed time. page 766

Refer to JC DIAG A1115 ROTATION POSITION

OVERSHOOT/ROTATION CONTROL FAILURE on
page 766 to fix the problem.
112/031 HALT ROTATION The rotation motion was about to go in the reverse D/R A221
MOTION STARTED direction to the direction that was requested. page
IN REVERSE 1011
DIRECTION Change the Rotation board then perform a Rotation
Calibration. CAL 021
page
1203
112/032 HALT ROTATION DSP The DSP did not answer to the MCU before the time- D/R A221
TIMEOUT out. page
1011
Change the Rotation board then perform a Rotation
Calibration. CAL 021
page
1203
112/033 WARNING ROTATION CAN The CAN command was not processed. The main
COMMAND NOT CPU have sent command to the rotation node before
PROCESSED the rotation node could acknowledge the previous
command.

Reboot the system from the X-Ray Console.

Retry the command.
If the problem persists, contact your OLC.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/034 HALT ROTATION RX CAN Possible causes:
BUFFER OVERRUN • CAN overrun. The input queue of the incoming
CAN messages of the MCU is full and message
dropped.
• The TP1 connector on the Rotation board is
closed.

Proceed as follows:
Check if a jumper exists on the TP1 connector on the
Rotation board. In this case you must remove the
jumper from the TP1 connector on the Rotation
board.

If there is no jumper on the TP1 connector on the

Rotation board, then reboot the complete system. If
the problem persists, check the other nodes (other
than rotation). If the other nodes are OK, check the
rotation node (cabling, potentiometer, board).
112/035 HALT ROTATION TX CAN The transmit queue between the MCU and the DSP D/R A221
BUFFER OVERRUN is full and message dropped. page
1011
Change the Rotation board then perform a Rotation
Calibration. CAL 021
page
1203
112/036 HALT ROTATION MAIL- The mailbox queue used in the inter-task communi- D/R A221
BOX OVERRUN cation in the MCU is full and mails dropped. page
1011
Change the Rotation board then perform a Rotation
Calibration. CAL 021
page
1203
112/037 HALT CPU HEARTBEAT There has been a heartbeat failure. The gantry CPU D/R A190
NOT RECEIVED BY did not send periodic "heartbeat" CAN message. page 931
ROTATION NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/038 DEBUG HEARTBEAT DIS- The gantry CPU tried to disable the "heartbeat" D/R A190
ONLY ABLED ON ROTA- check of the rotation node. page 931
TION NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
112/039 HALT ROTATION INVALID A PDO with an invalid DLC is received by the rota- A1117
PDO LENGTH tion node. page 767

Refer to JC DIAG A1117 ROTATION COMMUNICA-

TION FAILURE on page 767 to fix the problem.
112/040 WARNING VALID LINE WAS The valid motion line is active at power-up. D/R A190
ACTIVE ON ROTA- page 931
TION NODE 1. Change the Gantry CPU Board (see Job Card D/
R A190 - Gantry CPU Board on page 931). CAL A029
2. Perform a Collimator Calibration (see Job Card page
CAL A029 - Collimator Format Calibration on 1207
page 1207).
3. Perform a Collimation Check (see Job Card ELE ELE A028
A028 - Collimation Checks on page 531). page 531
112/041 WARNING ROTATION WAS The rotation node stopped the motion by itself D/R A190
STOPPED WITH- because the button/pedal responsible for the motion page 931
OUT STOP COM- was released and no stop order was received before
MAND the timeout. CAL A029
page
1. Change the Gantry CPU Board (see Job Card D/ 1207
R A190 - Gantry CPU Board on page 931).
2. Perform a Collimator Calibration (see Job Card ELE A028
CAL A029 - Collimator Format Calibration on page 531
page 1207).
3. Perform a Collimation Check (see Job Card ELE
A028 - Collimation Checks on page 531).
112/042 WARNING ROTATION NODE The rotation node failed to switch to angulation
SWITCH TO ANGU- mode.
LATION MODE
FAILED
Check the clutch position. If clutch is not in angula-
tion mode (detector is locked), check the clutch con-
trol, then change the clutch device (after clutch
control check).

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/043 WARNING ROTATION NODE The rotation node failed to switch to rotation mode.
SWITCH TO ROTA-
TION MODE FAILED Check the clutch position. If clutch is still in angula-
tion mode (detector is free), check the clutch control,
then change the clutch device (after clutch control
check).
112/044 WARNING ANGULATION At power-up, the rotation node checks that there is A1111
CLUTCH NOT no current through the clutch. This error occurs if : page 764
READY • the operator requires several angulations in less
than 300msec
• at power on there is no current into the clutch
• clutch stays locked to the detector on angulation
request, check clutch operation at several angles
(45° to 90°).

Refer to JC DIAG A1111 ROTATION CLUTCH FAIL-

URE on page 764 to fix the problem.
112/045 HALT ROTATION OPTI- At power-up, the rotation node shuts down the LED A1118
CAL FORK DEFECT of the left optical fork, and checks that the photore- page 767
sistor shuts down. The optical forks are hardware
limits hence they are never obstructed.

Refer to JC DIAG A1118 ROTATION CONTROL

FAILURE on page 767 to fix the problem.
112/046 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY USER INTERFACE OLC.
ERROR
112/047 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY LIFT UP SLOW OLC.
BUTTON ERROR
112/048 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY UP FAST BUTTON OLC.
ERROR
112/049 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY LIFT DOWN SLOW OLC.
ERROR
112/050 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY LIFT DOWN FAST OLC.
BUTTON ERROR
112/051 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY ROT LEFT SLOW OLC.
BUTTON ERROR
112/052 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY ROT LEFT FAST OLC.
BUTTON ERROR

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/053 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY ROT RIGHT SLOW OLC.
BUTTON ERROR
112/054 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY ROT RIGHT FAST OLC.
BUTTON ERROR
112/055 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY MLO LEFT BUT- OLC.
TON ERROR
112/056 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY MLO RIGHT BUT- OLC.
TON ERROR
112/057 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY CC BUTTON OLC.
ERROR
112/058 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY COLLIMATOR BUT- OLC.
TON ERROR
112/059 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY INITIALIZATION OLC.
ERROR
112/060 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY STEP LOST ERROR OLC.
112/061 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY FORCE SENSOR OLC.
DEFECT
112/062 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY COMMAND ERROR OLC.
112/063 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY FORCE SENSOR OLC.
RANGE ERROR
112/064 HALT ROTATION INVALID Reboot the system from the X-Ray Console. If the
SW ERROR problem persists contact your OLC.
112/065 HALT ROTATION INVALID Reboot the system from the X-Ray Console. If the
INTERNAL SW problem persists contact your OLC.
ERROR
112/066 DEBUG ROTATION INVALID The lift down pedal is depressed.
ONLY LIFT DOWN PEDAL
PRESS ERROR Ignore this error. If the problem persists contact your
OLC.
112/067 DEBUG ROTATION INVALID The lift up pedal is depressed.
ONLY LIFT UP PEDAL
PRESS ERROR Ignore this error. If the problem persists contact your
OLC.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/068 DEBUG ROTATION INVALID The compression pedal is depressed.
ONLY COMPRESSION
PEDAL PRESS Ignore this error. If the problem persists contact your
ERROR OLC.
112/069 DEBUG ROTATION INVALID The Lift Up button on either the Compression Arm or
ONLY DECOMPRESSION the Tube Head is depressed.
PEDAL PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/070 DEBUG ROTATION INVALID The Lift Up button on either the Compression Arm or
ONLY LIFT UP SLOW the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/071 DEBUG ROTATION INVALID The Down Lift button on either the Compression Arm
ONLY LIFT UP FAST BUT- or the Tube Head is depressed.
TON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/072 DEBUG ROTATION INVALID The Down Lift button on either the Compression Arm
ONLY LIFT DOWN SLOW or the Tube Head is depressed.
BUTTON ERROR
Ignore this error. If the problem persists contact your
OLC.
112/073 DEBUG ROTATION INVALID The Left Rotation button on either the Compression
ONLY LIFT DOWN FAST Arm or the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/074 DEBUG ROTATION INVALID The Left Rotation button on either the Compression
ONLY ROT LEFT SLOW Arm or the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/075 DEBUG ROTATION INVALID The Left Rotation button on either the Compression
ONLY ROT LEFT FAST Arm or the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/076 DEBUG ROTATION INVALID The Right Rotation button on either the Compression
ONLY ROT RIGHT SLOW Arm or the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
112/077 DEBUG ROTATION INVALID The Right Rotation button on either the Compression
ONLY ROT RIGHT FAST Arm or the Tube Head is depressed.
BUTTON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/078 DEBUG ROTATION INVALID The MLO Left button on either the Compression Arm
ONLY MLO LEFT BUT- or the Tube Head is depressed.
TON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/079 DEBUG ROTATION INVALID The MLO Right button on either the Compression
ONLY MLO RIGHT BUT- Arm or the Tube Head is depressed.
TON PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.
112/080 DEBUG ROTATION INVALID The CC button on either the Compression Arm or the
ONLY CC BUTTON Tube Head is depressed.
PRESS ERROR
Ignore this error. If the problem persists contact your
OLC.
112/081 DEBUG ROTATION INVALID Ignore this error. If the problem persists contact your
ONLY COLLIMATOR BUT- OLC.
TON PRESS
ERROR
113/001 ADVISORY LCD: A15 Rotation On every “StartMotion” command, the IPMS checks
end position is if the software stop limit for the specified direction is
reached not already reached. If the limit is reached, command
113/002 ADVISORY LCD: A15 Rotation is ignored and the following error is returned:
end position is Rotation
reached “UpperLimitAlreadyReached” if the image receptor
+180° software stop limit is active
113/003 ADVISORY LCD: A22 Angula- “LowerLimitAlreadyReached” if the image receptor –
tion limit is reached 180° software stop limit is active
113/004 ADVISORY LCD: A22 Angula- Angulation
tion limit is reached “UpperLimitAlreadyReached” if the arm +45° soft-
ware stop limit is active
“LowerLimitAlreadyReached” if the arm –45° soft-
ware stop limit is active

Operator error. No service action required.

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3-3 Error codes from 120/yyy: Compression

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
120/001 WARNING LIFT UP BUTTON UIF Still Pressed [i] (for i =1 to 11) = Occurs when
STILL PRESSED one of the 11 buttons on compression node is still
120/002 WARNING LIFT UP BUTTON pressed :
STILL PRESSED - Lift up (V1, V2)
- Lift down (V1, V2)
120/003 WARNING LIFT DOWN BUT- - Rotation Right (V1, V2)
TON STILL - Rotation Left (V1, V2)
PRESSED - Preset CC
120/004 WARNING LIFT DOWN BUT- - Preset +MLO
TON STILL - Preset -MLO
PRESSED [i] indicates the nature of the button. Right or left is
120/005 WARNING ROTATION BUT- not indicated.
TON STILL
PRESSED See JC DIAG A1201 KEYPAD FAILURE on page A1201
768 to fix the problem. page 768
120/006 WARNING ROTATION BUT-
TON STILL
PRESSED
120/007 WARNING ROTATION BUT-
TON STILL
PRESSED
120/008 WARNING ROTATION BUT-
TON STILL
PRESSED
120/009 WARNING CC BUTTON STILL
PRESSED
120/010 WARNING +MLO BUTTON
STILL PRESSED
120/011 WARNING -MLO BUTTON
STILL PRESSED
121/001 DEBUG COMPRESSION On every command sent by PTB, IPMS shall check if D/R A250
ONLY SOFTWARE the command identifier is part of the list of com- page
ERROR mands to be taken into account by IPMS. If the com- 1075
mand is not recognized, command shall be ignored,
and “CommandIdError” shall be returned to PTB. CAL A048
page
1. Change the Compression Board. 1223
2. Perform a calibration of the Compression Force
Sensor. CAL A050
3. Perform a Compression Thickness calibration. page
1225

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
121/002 DEBUG COMPRESSION On every command sent by PTB, IPMS shall check if D/R A250
ONLY SOFTWARE all parameters values are compatible with their cor- page
ERROR responding range. If this is not the case, command 1075
shall be ignored, and “ParameterError” shall be
returned to PTB. CAL A048
page
1. Change the Compression Board. 1223
2. Perform a calibration of the Compression Force
Sensor. CAL A050
3. Perform a Compression Thickness calibration. page
1225
121/003 WARNING COMPRESSION If calibration is not achieved, for each CAN message CAL A048
CALIB NOT which is not a calibration command, IPMS shall page
ACHIEVED ignore command and send the “CalibrationNot- 1223
Achieved” error.
CAL A050
1. Perform a calibration of the Compression Force page
Sensor. 1225
2. Perform a Compression Thickness calibration.
121/004 WARNING NO VALID LINE There is no valid Line. The Gantry CPU requests a A1215
FOR COMPR motion but node does not see the valid line (The page 772
valid line is a RT line that is activated by the CPLD of
the node containing the UIF during the time when the
UIF is pressed + a deceleration time). This activation
is a frequency put on the RT line and that is specific
to the button pressed.
This also occurs when the valid line falls before the
end of the movement.
This error does not concern decompression and tilt.

Check the different motions, using all keypads to

determine the defective node then refer to JC DIAG
A1215 COMPRESSION CONTROL FAILURE on
page 772 to fix the problem.
121/005 DEBUG COMPR BUTTON Occurs when CPU sends a "Start Motion" to the D/R A250
ONLY NOT PRESSED node whereas no previous command on CAN page
towards the CPU was read by the node before. This 1075
error completes the No Valid Line error because it
avoids problems due to simultaneous motions. CAL A048
page
1. Change the Compression Board. 1223
2. Perform a calibration of the Compression Force
Sensor. CAL A050
3. Perform a Compression Thickness calibration. page
1225

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/001 HALT COMPRESSION The watch-dog receives a pulse from microcontroller D/R A250
SOFTWARE every 40 ms. If not, it resets the microcontroller, then page
ERROR node restarts and sends a boot-up signal to gantry 1075
CPU. The only possible reason for a boot-up of a
node after system power-up is a reset by watchdog. CAL A048
Therefore, when gantry CPU receives the boot-up page
signal, it produces the SWOverRun error. 1223

1. Change the Compression Board (Firmware prob- CAL A050

lem: microcontroller or clock CPLD issue). page
2. Perform a calibration of the Compression Force 1225
Sensor.
3. Perform a Compression Thickness calibration.
122/002 HALT COMPR POTENTI- There is a potentiometer defect. At all time, the node A1214
OMETER DEFECT checks that the signal coming from potentiometer is page 772
within an acceptable range. If not, it sends this sig-
nal.

See JC DIAG A1214 COMPRESSION CONTROL

FAILURE on page 772 to fix the problem.
122/003 HALT COMPRESSION For every node equipped with a coding wheel. In A1203
ENCODER DEFECT case of coding wheel defect detected through the page 769
complemented HW lines, IPMS shall stop and forbid
the motion and send an error message.
The signal coming from motor encoder contains 4
phases. A, A complementary, B, B complementary.
Node checks 2 things : complementarity + sequence
of phases.

See JC DIAG A1203 COMPRESSION CONTROL

FAILURE on page 769 to fix the problem.
122/004 N/A COMP MOTION The IPMS shall send a CAN message to ask a stop A1203
UNCOHERENT motion to system (message IPMS_SRS_ERR_023). page 769
On every node except compression, this check is
performed on relative & absolute coders. On com-
pression node, only the relative coder is checked
due to the manual compression ability
(Occurs when pulses are sent by the coder whereas
IPMS considers that there should not be any motion.
This check concerns Lift, Rotation, Compression and
Tilt).

See JC DIAG A1203 COMPRESSION CONTROL

FAILURE on page 769 to fix the problem.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/005 HALT COMPR CORRELA- The is a Correlation Error. In case signals from abso- A1205
TION ERROR lute coder (potentiometer) and coding wheel (motor page 769
encoder) are not correlated.

See JC DIAG A1205 COMPRESSION CONTROL

FAILURE on page 769 to fix the problem.
122/006 HALT COMPRESSION Occurs when a difference is detected between the A1206
MOTOR STEP number of steps commanded and the number of page 770
LOST steps detected by absolute encoder. This can hap-
pen whereas correlation is OK, for example when a
mechanical hardpoint imposes zero signal from both
encoder and potentiometer.

See JC DIAG A1206 COMPRESSION CONTROL

FAILURE on page 770 to fix the problem.
122/007 HALT COMPRESSION- The compression speed measured by the encoder is A1206
OVERSPEED too high in relation to the speed profile (and correla- page 770
tion is OK).

See JC DIAG A1206 COMPRESSION CONTROL

FAILURE on page 770 to fix the problem.
122/008 HALT COMPRESSION Occurs when an integrated value of the current is too A1208
OVERCURRENT high, that is when the current is too high during too page 770
much time.

See JC DIAG A1208 COMPRESSION CONTROL

FAILURE on page 770 to fix the problem.

Chapter 11 Page no. 694

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/009 HALT LIFT UP BUTTON SwitchDefect [i] (for i = 1 to 11) occurs when the 2
STILL PRESSED signals from the button do not arrive at the same
122/010 HALT LIFT UP BUTTON time on the CPLD.
STILL PRESSED The error signal will indicate the nature of the button
but not the side right or left.
122/011 HALT LIFT DOWN BUT- - Lift up (V1, V2)
TON STILL - Lift down (V1, V2)
PRESSED - Rotation Right (V1, V2)
122/012 HALT LIFT DOWN BUT- - Rotation Left (V1, V2)
TON STILL - Preset CC
PRESSED - Preset +MLO
122/013 HALT ROTATION BUT- - Preset -MLO
TON STILL A1201
PRESSED page 768

122/014 HALT ROTATION BUT- See JC DIAG A1201 KEYPAD FAILURE on page
TON STILL 768 to fix the problem.
PRESSED
122/015 HALT ROTATION BUT-
TON STILL
PRESSED
122/016 HALT ROTATION BUT-
TON STILL
PRESSED
122/017 HALT CC BUTTON STILL
PRESSED
122/018 HALT +MLO BUTTON
STILL PRESSED
122/019 HALT -MLO BUTTON
STILL PRESSED
122/020 HALT COMPR BRAKES There is low brake current. Screwbrake brakes when A1212
LOW CURRENT no current in it. Manual compression brake brakes page 771
when supplied with current. The 2 brakes are sup-
plied from the same point and one of them brakes at
least all the time. In case the current that goes to the
2 brakes falls below an acceptable limit, this signal is
sent.

See JC DIAG A1212 COMPRESSION BRAKE FAIL-

URE on page 771 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/021 HALT COMPR FORCE Force has gone out of the acceptance range for the A1217
SENSOR DEFECT compression force sensor. page 773

Compression force out of range, refer to JC DIAG

A1217 COMPRESSION CONTROL FAILURE on
page 773.

This error can be due to a too high reverse force

applied on the paddle. If the reverse force is too sen-
sitive, then, Faulty FRU: Compression trolley kit
5130573
122/022 N/A EMERGENCY Somebody presses the Emergency stop button. D/R A250
STOP MOTION Then the compression node cuts the stop motion line page
and all nodes see it. Moreover, the compression 1075
board sends this signal to gantry CPU.
CAL A048
1. Change the Compression Board. page
2. Perform a calibration of the Compression Force 1223
Sensor.
3. Perform a Compression Thickness calibration. CAL A050
page
1225
122/024 DEBUG COMPR SOFT- Occurs when the compression node is currently per-
ONLY WARE ERROR forming a movement and the Gantry CPU sends a
command for another movement whilst the current
movement is not finished. This is a CPU problem
because CPU should have detected the current
movement.

Ignore this error. If the problem persists contact your

OLC.
122/025 HALT COMPRESSION Occurs when hardware configuration (CPLD) of the D/R A250
NODE FW INCOM- node or the DSP or the MCU firmware not match. page
PATIBILITY 1075

1. Change the Compression Board. CAL A048

2. Perform a calibration of the Compression Force page
Sensor. 1223
3. Perform a Compression Thickness calibration.
CAL A050
page
1225

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/026 HALT COMPRESSION Occurs when the parity bit does not set correctly on D/R A250
NODE PARITY the on-board bus between the CPLD and the MCU. page
ERROR 1075
1. Change the Compression Board.
2. Perform a calibration of the Compression Force CAL A048
Sensor. page
3. Perform a Compression Thickness calibration. 1223

CAL A050
page
1225
122/027 N/A STOP LINE WAS The main CPU detected an error and activated the
ACTIVATED BY stop motion line or did not deactivated it at all.
CPU
Ignore this error. If the problem persists contact your
OLC.
122/028 HALT LOW VOLTAGE If the voltage of the power supply falls below 24V the D/R A250
ERROR ON COM- node sends this error. page
PRESSION NODE 1075

1. Change the Compression Board. CAL A048

2. Perform a calibration of the Compression Force page
Sensor. 1223
3. Perform a Compression Thickness calibration.
CAL A050
page
1225
122/029 HALT COMPRESSION If the MCU does not react on the IRQ coming from D/R A250
READ TIMEOUT the CPLD before 15ms, the node sends this error. page
ERROR 1075
1. Change the Compression Board.
2. Perform a calibration of the Compression Force CAL A048
Sensor. page
3. Perform a Compression Thickness calibration. 1223

CAL A050
page
1225
122/030 HALT COMPRESSION Test data from the CPLD is periodically read to D/R A250
CPLD MEMORY ensure the proper communication. If this error does page
ERROR not match the node sends this error. 1075

1. Change the Compression Board. CAL A048

2. Perform a calibration of the Compression Force page
Sensor. 1223
3. Perform a Compression Thickness calibration.
CAL A050
page
1225

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/031 HALT COMPRESSION The signal coming from the relative encoder does D/R A244
RELATIVE not evolves during the motion while the signal com- page
ENCODER ERROR ing from the absolute encoder does. 1053

Change the Compression Motor + Encoder + Cables

(see Job Card D/R A244 - Compression Motor With
Encoder and Compression Belt on page 1053).
122/033 HALT COMRPESSION There is a signal command error. The sequence of D/R A250
COMMAND the signals to start the motor is wrong. page
SEQUENCE IS 1075
INCORRECT 1. Change the Compression Board.
2. Perform a calibration of the Compression Force CAL A048
Sensor. page
3. Perform a Compression Thickness calibration. 1223

CAL A050
page
1225
122/034 WARNING COMPRESSION The MCU calibration data is corrupt. The checksum CAL A048
MCU CALIBRA- on the calibration data stored by the MCU does not page
TION DATA COR- match. 1223
RUPT CAL A050
1. Perform a calibration of the Compression Force page
Sensor. 1225
2. Perform a Compression Thickness calibration.
3. If the problem persists, then check compression D/R A250
cabling, then change the compression board. page
1075
122/035 HALT COMPRESSION There is an MCU EEPROM failure. The readback on D/R A250
MCU EEPROM the newly written data to the EEPROM is failed. page
FAILURE 1075
1. Change the Compression Board.
2. Perform a calibration of the Compression Force CAL A048
Sensor. page
3. Perform a Compression Thickness calibration. 1223

CAL A050
page
1225
122/036 WARNING COMPRESSION The main CPU have sent command to the compres-
CAN COMMAND sion node before the compression node could
NOT PROCESSED acknowledge the previous command.

Reboot the system from the X-Ray Console.

Retry the command.
If the problem persists, contact your OLC.

Chapter 11 Page no. 698

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/037 HALT COMPRESSION The input queue of the incoming CAN messages of
CAN BUFFER the MCU is full and message dropped.
OVERRUN
Reboot the complete system. If the problem persists,
check the other nodes (not compression). If other
nodes are good, check the compression node
(cabling and board).
122/038 HALT COMPRESSION The mailbox queue used in the inter-task communi- D/R A250
MAILBOX OVER- cation in the MCU is full and mails dropped. page
RUN 1075
1. Change the Compression Board.
2. Perform a calibration of the Compression Force CAL A048
Sensor. page
3. Perform a Compression Thickness calibration. 1223

CAL A050
page
1225
122/000 HALT CPU HEARTBEAT There is a heartbeat failure. The main CPU did not D/R A190
NOT RECEIVED BY send periodic "heartbeat" CAN message. page 931
COMPRESSION
NODE 1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
122/039 DEBUG HEARTBEAT DIS- The main CPU tried to disable the "heartbeat" check D/R A190
ONLY ABLED ON COM- of the compression node. page 931
PRESSION NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
122/040 HALT COMPRESSION A1216
INVALID PDO page 773
LENGTH

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/041 WARNING VALID LINE WAS The valid motion line is active at power-up. D/R A190
ACTIVE ON COM- page 931
PRESSION NODE 1. Change the Gantry CPU Board (see Job Card D/
R A190 - Gantry CPU Board on page 931). CAL A029
2. Perform a Collimator Calibration (see Job Card page
CAL A029 - Collimator Format Calibration on 1207
page 1207).
3. Perform a Collimation Check (see Job Card ELE ELE A028
A028 - Collimation Checks on page 531). page 531
122/042 WARNING COMPRESSION The compression node stopped the motion by itself D/R A190
WAS STOPPED because the button/pedal responsible for the motion page 931
WITHOUT STOP was released and no stop order was received before
COMMAND the timeout. CAL A029
page
1. Change the Gantry CPU Board (see Job Card D/ 1207
R A190 - Gantry CPU Board on page 931).
2. Perform a Collimator Calibration (see Job Card ELE A028
CAL A029 - Collimator Format Calibration on page 531
page 1207).
3. Perform a Collimation Check (see Job Card ELE
A028 - Collimation Checks on page 531).
122/043 HALT COMPRESSION There is a compression force sensor defect. No fre- A1213
FORCE SENSOR quency signal is detected from the compression page 771
FAILURE force sensor. (IPMS_SRS_SAR_013 = In case of
defect on force sensor, IPMS shall stop and forbid
the motion, and send an error message
IPMS_SRS_ERR_014)

Check cabling between paddle holder and compres-

sion node.

This error can be due to a too high reverse force

applied on the paddle. If the reverse force is too sen-
sitive, then, Faulty FRU is the Compression trolley
kit.
122/044 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
RX_OPTICAL_FOR
K1_ERROR
122/045 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
RX_OPTICAL_FOR
K2_ERROR
122/046 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
LIFT_DOWN_PEDA
L_ERROR

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/047 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
LIFT_UP_PEDAL_E
RROR
122/048 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
COMPRESSION_PE
DAL_ERROR
122/049 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
DECOMPRESSION
_PEDAL_ERROR
122/050 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
STOP_MOTION_DS
P_ACTIVE
122/051 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
CLUTCH_MALFUN
CTION
122/052 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
USERINTERFACE_
ERROR
122/053 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
COLLIMATOR_BUT
TON_ERROR
122/054 HALT COMPRESSION Reboot the system from the X-Ray Console. If the
INVALID problem persists contact your OLC.
RELAY_ERROR
122/055 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
UPPER_OPTICAL_
FORK_REACHED
122/056 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
LOWER_OPTICAL_
FORK_REACHED
122/057 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
INITIALZATION_ER
ROR
122/058 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
UNCONTROLLED_
MOTION

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/059 HALT COMPRESSION Reboot the system from the X-Ray Console. If the
INVALID problem persists contact your OLC.
SOFTWARE_ERRO
R
122/060 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
GO_ROTATION_FA
LIURE
122/061 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
GO_ANGULATION_
FALIURE
122/062 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
UNDERSPEED_ER
ROR
122/063 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
POSITION_ERROR
122/064 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
DECELERATION_E
RROR
122/065 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
MOVEMENT_REVE
RSE_DIRECTION
122/066 HALT COMPRESSION Reboot the system from the X-Ray Console. If the
INVALID problem persists contact your OLC.
INTERNAL_SOFTW
ARE_ERROR
122/067 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
DSP_TIMEOUT_EL
APSED
122/068 DEBUG COMPRESSION Ignore this error. If the problem persists contact your
ONLY INVALID OLC.
TRANSMIT_QUEUE
_FULL
122/069 DEBUG COMPRESSION Occurs when the lift down pedal is depressed.
ONLY INVALID
LIFT_DOWN_PEDA Ignore this error. If the problem persists contact your
L_PRESS OLC.
122/070 DEBUG COMPRESSION Occurs when the lift up pedal is depressed.
ONLY INVALID
LIFT_UP_PEDAL_P Ignore this error. If the problem persists contact your
RESS OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
122/071 DEBUG COMPRESSION Occurs when the compression pedal is depressed.
ONLY INVALID
COMPRESSION_PE Ignore this error. If the problem persists contact your
DAL_PRESS OLC.
122/072 DEBUG COMPRESSION Occurs when the decompression pedal is
ONLY INVALID depressed.
DECOMPRESSION
_PEDAL_PRESS Ignore this error. If the problem persists contact your
OLC.
122/073 DEBUG COMPRESSION Occurs when the collimator button is depressed.
ONLY INVALID
COLLIMATOR_BUT Ignore this error. If the problem persists contact your
TON_PRESSED OLC.
123/001 ADVISORY LCD: A24 Maximum Occurs when an operator presses on the compres-
compression force is sion footswitch whereas the maximum compression
reached force is already reached.

MAX COMPR Operator error. No service action required.

FORCE ALREADY
123/002 ADVISORY LCD: A05 Compres- Occurs when an operator presses on the decom-
sion upper position is pression footswitch whereas the upper software limit
reached for the compression paddle positioning is already
reached.
COMPR UP LIMIT
ALREADY Operator error. No service action required.
123/003 ADVISORY LCD: A23 Compres- Occurs when an operator presses on the compres-
sion lower position is sion footswitch whereas the lower software limit for
reached the compression paddle positioning is already
reached (this can happen with no breast and no
COMPR LOW LIMIT bucky).
ALREADY
Operator error. No service action required.
123/004 ADVISORY COMPR NEGATIVE Negative force limit reached.
LIMIT REACHED Occurs when decompression motion is ongoing/
requested and a negative force limit is reached
(-3daN).

Operator error. No service action required.

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ERR SUB A003 - Gantry Error Messages

3-4 Error codes from 130/yyy: Tube Tilt

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
130/001 WARNING UIF Still pressed UIF Still Pressed [i] (for i =1 to 9) = Occurs when one
130/002 WARNING UIF Still pressed of the 9 buttons on the Compression Arm or Tube
Head is still pressed : A1301
130/003 WARNING UIF Still pressed - Lift up (V1, V2) page 774
130/004 WARNING UIF Still pressed - Lift down (V1, V2)
130/005 WARNING UIF Still pressed - Rotation Right (V1, V2)
- Rotation Left (V1, V2)
130/006 WARNING UIF Still pressed - Light / Field Of View
130/007 WARNING UIF Still pressed [i] indicates the nature of the button. Right or left is
130/008 WARNING UIF Still pressed not indicated.

130/011 WARNING UIF Still pressed Refer to JC DIAG A1301 CONTROL KEYPAD FAIL-
130/012 WARNING UIF Still pressed URE on page 774 to fix the problem.
130/013 WARNING UIF Still pressed
130/014 WARNING UIF Still pressed
130/010 INHIBIT Tube Tilt initializa- At power-up, in case the optical fork is shut or not, A1302
tion failure the Tube Tilt will move in one direction or the other in page 775
order to find the transition. After the transition has
been found, the Tube Tilt goes up and down for a
definite number of steps and the Tube Tilt board
checks that the transition is reached after the good
number of steps. If not, this error is produced.

Refer to JC DIAG A1302 TUBE HEAD CONTROL

FAILURE on page 775 to fix the problem.
131/001 INHIBIT Tube Tilt software The software/firmware on the Tube Tilt board is cor- D/R A266
error rupt. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
131/002 INHIBIT Tube Tilt software The software/firmware on the Tube Tilt board is cor- D/R A266
error rupt. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
131/003 INHIBIT Tube Tilt calib not The Tube Tilt board has not been calibrated or has CAL A027
achieved lost the current calibration settings. page
1205
Perform a Tilt Calibration.

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Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/000 INHIBIT TILT INVALID PDO Change the Tilt board then perform a Tilt Calibration. D/R A266
LENGTH page
1105

CAL A027
page
1205
132/001 INHIBIT Tube Tilt software The software/firmware on the Tube Tilt board is cor- D/R A266
error rupt. page
1105
This failure is linked to a FW problem (microcontrol-
ler or CPLD). Change the Tilt board then perform a CAL A027
Tilt Calibration. page
1205
132/002 WARNING Tube Tilt fan error The rotation speed of the FAN is monitored through
a third wire. In case it is not within an acceptable
range, this signal is produced

Change the Fan and cable W406.

132/003 HALT Tube Tilt switch SwitchDefect [i] (for i = 1 to 9) occurs when the 2 sig-
defect nals from the button do not arrive at the same time
132/004 HALT Tube Tilt switch on the CPLD.
defect The error signal will indicate the nature of the button
but not the side right or left.
132/005 HALT Tube Tilt switch - Lift up (V1, V2)
defect - Lift down (V1, V2)
132/006 HALT Tube Tilt switch - Rotation Right (V1, V2)
defect - Rotation Left (V1, V2)
132/007 HALT Tube Tilt switch - Light / Field Of View
defect - MLO +/- A1301
- CC page 774
132/008 HALT Tube Tilt switch
defect Refer to JC DIAG A1301 CONTROL KEYPAD FAIL-
132/009 HALT Tube Tilt switch URE on page 774 to fix the problem.
defect
132/010 HALT Tube Tilt switch
defect
132/025 HALT Tube Tilt switch
defect
132/026 HALT Tube Tilt switch
defect
132/027 HALT Tube Tilt switch
defect
132/028 INHIBIT Tilt overcurrent A motion over current is detected. A1305
page 775
Refer to JC DIAG A1305 TILT CONTROL FAILURE
on page 775 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/012 INHIBIT Tube Tilt step lost After the transition has been found, Tube Tilt goes A1302
up and down for a definite number of steps and Tube page 775
Tilt board checks that the transition is reached after
the good number of steps. If not, this error signal is
produced.

Refer to JC DIAG A1302 TUBE HEAD CONTROL

FAILURE on page 775 to fix the problem.
132/013 INHIBIT TILT NODE FW Occurs when hardware configuration (CPLD) of the D/R A266
INCOMPATIBILITY node or the DSP or the MCU firmware not match. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
132/014 INHIBIT TILT NODE PARITY Occurs when the parity bit does not set correctly on D/R A266
ERROR the on-board bus between the CPLD and the MCU. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
132/015 INHIBIT LOW VOLTAGE Occurs if the voltage of the power supply to the Tube D/R A266
ERROR ON TILT Tilt board falls below 24V. page
NODE 1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
132/016 INHIBIT TILT READ TIME- Occurs if the MCU does not react within 15ms of D/R A266
OUT ERROR receiving an interrupt request (IRQ) coming from the page
CPLD. 1105

Change the Tilt board then perform a Tilt Calibration. CAL A027
page
1205
132/017 INHIBIT TILT CPLD MEM- Test data from the CPLD is periodically read to D/R A266
ORY ERROR ensure the proper communication. This error occurs page
if this data from the CPLD does not match. 1105

Change the Tilt board then perform a Tilt Calibration. CAL A027
page
1205

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/018 INHIBIT TILT COMMAND The checksum on the calibration data stored by the D/R A266
SEQUENCE IS MCU does not match. page
INCORRECT 1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
132/019 INHIBIT TILT MCU CALI- The checksum on the calibration data stored by the CAL A027
BRATION DATA MCU does not match. page
CORRUPT 1205
Perform the tube tilt calibration, if the problem per-
sists, change the tube tilt board. D/R A266
page
1105
132/020 INHIBIT TILT MCU EEPROM The readback on the newly written data to the D/R A266
FAILURE EEPROM failed. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205
132/021 INHIBIT TILT CAN COM- The CAN command was not processed. The gantry D/R A190
MAND NOT PRO- CPU has sent command to the compression node page 931
CESSED before the compression node could acknowledge the
previous command. CAL A029
page
1. Change the Gantry CPU Board (see Job Card D/ 1207
R A190 - Gantry CPU Board on page 931).
2. Perform a Collimator Calibration (see Job Card ELE A028
CAL A029 - Collimator Format Calibration on page 531
page 1207).
3. Perform a Collimation Check (see Job Card ELE
A028 - Collimation Checks on page 531).
132/022 INHIBIT TILT CAN BUFFER The input queue of the incoming CAN messages of
OVERRUN the MCU is full and message dropped.

Reboot the complete system. If the problem persists,

check the other nodes (not tube tilt). If other nodes
are good, check the tube tilt node (cabling, board).
132/023 INHIBIT TILT MAILBOX The mailbox queue used in the inter-task communi- D/R A266
OVERRUN cation in the MCU is full and mails dropped. page
1105
Change the Tilt board then perform a Tilt Calibration.
CAL A027
page
1205

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/029 INHIBIT CPU HEARTBEAT A heartbeat failure occurred. The Gantry CPU did D/R A190
NOT RECEIVED BY not send periodic "heartbeat" CAN message. page 931
TILT NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
132/024 DEBUG HEARTBEAT The Gantry CPU tried to disable the "heartbeat" D/R A190
ONLY DISABLED ON TILT check of the tilt node. page 931
NODE
1. Change the Gantry CPU Board (see Job Card D/ CAL A029
R A190 - Gantry CPU Board on page 931). page
2. Perform a Collimator Calibration (see Job Card 1207
CAL A029 - Collimator Format Calibration on
page 1207). ELE A028
3. Perform a Collimation Check (see Job Card ELE page 531
A028 - Collimation Checks on page 531).
132/030 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY RX_OPTICAL_FOR OLC.
K1_ERROR
132/031 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY RX_OPTICAL_FOR OLC.
K2_ERROR
132/032 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY LIFT_DOWN_PEDA OLC.
L_ERROR
132/033 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY LIFT_UP_PEDAL_E OLC.
RROR
132/034 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY COMPRESSION_PE OLC.
DAL_ERROR
132/035 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY DECOMPRESSION OLC.
_PEDAL_ERROR
132/036 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY STOP_MOTION_MC OLC.
U_ACTIVE ERROR
132/037 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY STOP_MOTION_DS OLC.
P_ACTIVE ERROR
132/038 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY STOP_MOTION_LIN OLC.
E_ACTIVE ERROR

Chapter 11 Page no. 708

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/039 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY BRAKE_MALFUNCT OLC.
ION ERROR
132/040 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY CLUTCH_MALFUN OLC.
CTION ERROR
132/041 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY CODER_SEQUENC OLC.
E_ERROR
132/042 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY CODER_SIGNAL_E OLC.
RROR
132/043 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY USERINTERFACE_ OLC.
ERROR
132/044 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY COLLIMATOR_BUT OLC.
TON_ERROR
132/045 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY RELAY_ERROR OLC.
132/046 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY CORELLATION_ER OLC.
ROR
132/047 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY UPPER_OPTICAL_ OLC.
FORK_REACHED
ERROR
132/048 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY LOWER_OPTICAL_ OLC.
FORK_REACHED
ERROR
132/049 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY FORCE_SENSOR_ OLC.
DEFECT ERROR
132/050 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY UNCONTROLLED_ OLC.
MOTION ERROR
132/051 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY ABSOLUTE_ENCO OLC.
DER_RANGE_ERR
OR
132/052 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY FORCE_SENSOR_ OLC.
RANGE_ERROR

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/053 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY SOFTWARE_ERRO OLC.
R
132/054 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY GO_ROTATION_FAI OLC.
LURE
132/055 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY GO_ANGULATION_ OLC.
FAILURE
132/056 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY OVERSPEED_ERR OLC.
OR
132/057 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY UNDERSPEED_ER OLC.
ROR
132/058 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY POSITION_ERROR OLC.
132/059 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY DECELERATION_E OLC.
RROR
132/060 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY MOVEMENT_REVE OLC.
RSE_DIRECTION
ERROR
132/061 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY INTERNAL_SOFTW OLC.
ARE_ERROR
132/062 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY DSP_TIMEOUT_EL OLC.
APSED ERROR
132/063 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY TRANSMIT_QUEUE OLC.
_FULL ERROR
132/064 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY NO_PREVIOUS_UIF OLC.
_EVENT ERROR
132/065 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY STOP_ON_VALID_ OLC.
MOTION_DOWN
ERROR
132/066 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY VALID_MOTION_AC OLC.
TIVE ERROR
132/067 DEBUG TILT INVALID Ignore this error. If the problem persists contact your
ONLY STOP_ON_UIF_RE OLC.
LEASE ERROR

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
132/068 DEBUG TILT INVALID Occurs when the lift down pedal is depressed.
ONLY LIFT_DOWN_PEDA
L_PRESS ERROR Ignore this error. If the problem persists contact your
OLC.
132/069 DEBUG TILT INVALID Occurs when the lift up pedal is depressed.
ONLY LIFT_UP_PEDAL_P
RESS ERROR Ignore this error. If the problem persists contact your
OLC.
132/070 DEBUG TILT INVALID Occurs when the compression pedal is depressed.
ONLY COMPRESSION_PE
DAL_PRESS Ignore this error. If the problem persists contact your
ERROR OLC.
132/071 DEBUG TILT INVALID Occurs when the decompression pedal is
ONLY DECOMPRESSION depressed.
_PEDAL_PRESS
ERROR Ignore this error. If the problem persists contact your
OLC.

Page no. 711 Chapter 11

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ERR SUB A003 - Gantry Error Messages

3-5 Error codes from 140/yyy: Collimator

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
140/001 INHIBIT COLLIMATOR The setup_table corrupt = setup_table is initially
SETUP TABLE blank and is filled in at collimator manufacturing. At
CORRUPT power-up, the content of this table will be automati-
cally loaded into control board DSP. In case of a
checksum error after this loading, this error is pro-
duced

1. Reboot the system, if problem persists (control

board failure), then identify the type of collimator
currently in your system.
2. Replace the Collimator Box & Control Set. Refer D/R A280
to Job Card D/R A280 - Collimator Set on page page
1109 to identify the parts to be changed and the 1109
correct FRU to be ordered.
3. Perform Collimator Format Calibration.
CAL A029
page
1207
140/002 INHIBIT COLLIMATOR FPGA configuration failed = At power-up, control
SOFTWARE board DSP shall configure the FPGA with configura-
ERROR tion data stored in a flash memory. In case of config-
uration failure, this error is produced.

1. Reboot the system, if problem persists (control

board failure), then identify the type of collimator
currently in your system. D/R A280
2. Replace the Collimator Box & Control Set. Refer page
to Job Card D/R A280 - Collimator Set on page 1109
1109 to identify the parts to be changed and the
correct FRU to be ordered.
3. Perform Collimator Format Calibration. CAL A029
page
1207

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
140/003 INHIBIT COLL FRONT Blade or filter wheel homing failure:
BLADE HOMING axis[i] (for i=1 to 5) homing failed = At power-up, the
FAIL 5 axes will go in one way or the other in order to find
140/004 INHIBIT COLL LEFT BLADE the transition of the optical sensors. After the transi-
HOMING FAIL tion has been found, the axes continue to come and
go. Control board checks that the same transition is A1402
140/005 INHIBIT COLL REAR BLADE reached after the good number of steps. If not, error page 776
HOMING FAIL is produced on corresponding axis
140/006 INHIBIT COLL RIGHT axis1: front blade, axis2: left blade, axis3: rear blade,
BLADE HOMING axis4: right blade, axis5: filter
FAIL
Possible causes of error:
- Axis not ready (together with error code indicating
blade not ready).
- Cannot find optical sensor and/or blade stuck
(together with error code indicating blade
overcurrent).
- Error in multi-homing process; cannot find correct
homing position.
Actions to correct the problem:
- Check collimator connections and reboot

See JC DIAG A 1402 COLL BLADE HOMING FAIL-

URE on page 776 to fix the problem.
140/007 INHIBIT COLL FILTER HOM- Similar cause to BLADE HOMING FAIL. A1403
ING FAIL page 777
See JC DIAG A 1403 COLL FILTER HOMING FAIL-
URE on page 777 to fix the problem.
141/001 INHIBIT Coll front blade not Axis[i] (for i=1 to 5) is not ready = gantry CPU sends
ready a command to axis[i] whereas the axis is not in ready
141/002 INHIBIT Coll left blade not status.
ready Possible reasons:
1. The frequency of system commands is too fast A1404
141/003 INHIBIT Coll rear blade not 2. Homing failure page 777
ready 3. Over_current error occurred
141/004 INHIBIT Coll right blade not
ready See JC DIAG A 1404 COLL BLADE AXIS NOT
READY on page 777 to fix the problem.
141/005 INHIBIT Coll filter not ready Similar cause to blade not ready.
A1405
See JC DIAG A 1405 COLL FILTER NOT READY page 778
on page 778 to fix the problem.

Page no. 713 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
141/006 INHIBIT Coll out of FOV Invalid parameter for axis[i] (for i=1 to 5) = collimator
(front) control board received a command for axis[i] that has
141/007 INHIBIT Coll out of FOV (left) an invalid parameter, either a wrong FOV value or a
wrong filter type. D/R A190
141/008 INHIBIT Coll out of FOV(rear) page 931
141/009 INHIBIT Coll out of FOV Possible causes of error:
(right) - Collimator has received bad data on its node
141/010 INHIBIT Coll filter type not - Communication conflict/mismatch between CAL A029
exist system and collimator page
1207
Actions to correct problem:
1. Check the cable connection (W409) between the
collimator and system, then restart system from
the X-Ray Console.
2. If the problem persists, then change the CPU
board (re-calibrate the collimator afterwards).
3. If problem persists, then contact your OLC.
141/011 INHIBIT Coll beyond phy limit axis[i](for i=1 to 4) beyond physical limit = the FOV is
(front) beyond the blade capability.
141/012 INHIBIT Coll beyond phy limit
(left)
1. Re-perform the collimator calibration, if the prob-
141/013 INHIBIT Coll beyond phy limit
lem persists, then identify the type of collimator
(rear) D/R A280
currently in your system.
141/014 INHIBIT Coll beyond phy limit 2. Replace the Collimator Box & Control Set. Refer page
(right) to Job Card D/R A280 - Collimator Set on page 1109
1109 to identify the parts to be changed and the
correct FRU to be ordered.
3. Perform Collimator Format Calibration. CAL A029
page
1207

Chapter 11 Page no. 714

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
141/016 INHIBIT Coll front blade time- Axis[i] (for i=1 to 5) time out = axis[i] doesn't reach
out target position within timeout limit
141/017 INHIBIT Coll left blade time- Possible reasons:
out 1. Cables (drive cable or motor cable) are loosen or
broken
141/018 INHIBIT Coll rear blade time- 2. Control board failure
out 3. Overcurrent during the movement.
141/019 INHIBIT Coll right blade time-
out Actions to correct problem:
1. Check into the error log if other error message
occurs together with the Collimator timeout error.
D/R A280
- If yes, then identify the type of collimator cur- page
rently in your system and replace the Collimator 1109
Box & Control Board Set. Refer to Job Card D/R
A280 - Collimator Set on page 1109 to identify
the parts to be changed and the correct FRU to CAL A029
be ordered. page
- If not, check the motor drive cable (W501) and 1207
then restart the system.

2. If the error still exists, then replace the Collimator

Box & Control Board Set.
3. Perform Collimator Format Calibration.
141/020 INHIBIT Coll filter timeout axis[i] (for i=1 to 5) time out = axis[i] doesn't reach
target position within timeout limit
Possible reasons:
1. Cables (drive cable or motor cable) are loosen or
broken
2. Control board failure
3. Overcurrent during the movement. D/R A280
page
Actions to correct problem: 1109
1. Move the filter wheel manually, check if there is
mechanical interference with tube tilt plate
screw, if yes, it may be linked to tube tilt plate CAL A029
assembly problem. page
2. If not, then check if there is mechanical interfer- 1207
ence between the filter wheel flag and the small
filter gear.
3. If yes, then replace Collimator set. Refer to Job
Card D/R A280 - Collimator Set on page 1109 to
identify the parts to be changed and the correct
FRU to be ordered.
4. If not, refer to the actions for Blade Timeout
error.

Page no. 715 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
141/021 INHIBIT Coll PDO1 length PDO[i] (for i=1to 4) length error = it is a standard
error error signal. Gantry CPU sends a command mes-
141/022 INHIBIT Coll PDO2 length sage which shall contain a certain number of
error databytes. In case the length of the PDO is not ade-
quate, this signal is produced.
141/023 INHIBIT Coll PDO3 length PDO1: change FOV, PDO2: change filter type,
error PDO3: lamp on/off, PDO4: change focal spot
141/024 INHIBIT Coll PDO4 length
error Possible causes of error:
• Collimator has received bad data on its node
• Communication conflict/mismatch between system D/R A190
and collimator page 931

Actions to correct problem:

1. Check the cable connection (W409) between the CAL A029
collimator and system, then restart system. page
2. If the problem persists, then change the CPU 1207
board (re-calibrate the collimator afterwards).
3. If problem persists, then contact your OLC.
142/001 DEBUG Coll 12V lamp power The power is down for 12 VDC (lamp). A1401
ONLY failure page 776
See JC DIAG A 1401 LIGHT CENTERING FAILURE
on page 776 to fix the problem.
142/003 INHIBIT Coll front blade over- Axis[i] (for i=1 to 5) is protected = the axis is pro-
current tected, either because motor current is over thresh-
142/004 INHIBIT Coll left blade over- old for more than accepted range, or because there
current is abnormal noise on control board
Possible reasons for overcurrent:
142/005 INHIBIT Coll rear blade over- 1. Mechanical resistance is too big A1406
current 2. Control board failure page 779
142/006 INHIBIT Coll right blade over- 3. The frequency of system commands is too fast
current
See JC DIAG A 1406 COLL BLADE OVERCUR-
RENT on page 779 to fix the problem.
142/007 INHIBIT Coll filter overcurrent Similar to blade overcurrent.
A1407
See JC DIAG A 1407 COLL FILTER OVERCUR- page 779
RENT on page 779 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
142/011 INHIBIT Cannot reach Filter positioning error
requested filter posi- During filter position change from Mo to Rh or vis
tion versa, control board will check the transition of opti-
cal sensor. If optical sensor signal is not received at
expected position, this error will be produced.
Possible reasons:
1. Filter gear loose
2. Optical sensor failure D/R A280
3. Control board failure page
1109
Actions to correct problem:
1. Change Collimator Set. Refer to Job Card D/R
A280 - Collimator Set on page 1109 to identify CAL A029
the parts to be changed and the correct FRU to page
be ordered. 1207
2. Perform Collimator Format Calibration.

Page no. 717 Chapter 11

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ERR SUB A003 - Gantry Error Messages

3-6 Error codes from 150/yyy: PDU

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
152/000 DEBUG PDU 230V AC mains The 230V AC mains is out of the specified limits. A1500
ONLY is out of the spec lim- page 780
its See JC DIAG A1500 AC MAINS FAILURE on page
780 to fix the problem.
152/001 WARNING 12VDC Generator The 12V DC Generator voltage is off.
voltage off This is always reported if 12V DC coming from Gen-
erator is not present.

Turn the Generator on to stop this error.

152/002 DEBUG 48V DC channel The AC/DC module is turned on but no 48V DC is A1501
ONLY error detected. page 781

See JC DIAG A1501 ACDC MODULE POWER

FAILURE on page 781 to fix the problem.
152/003 WARNING Power Fail The AC/DC module's power has failed. A1508
page 784
See JC DIAG A1508 ACDC Module reports power
failure on page 784 to fix the problem.
152/004 DEBUG Fan Fail The AC/DC module's fan has failed. A1509
ONLY page 784
See JC DIAG A1509 ACDC Module reports fan fail-
ure on page 784 to fix the problem.
152/005 WARNING Over Temperature The AC/DC module's temperature has exceeded the A1510
specified limits. page 784

See JC DIAG A1510 ACDC Module reports over

temperature on page 784 to fix the problem.
152/006 DEBUG Internal 12VDC volt- The internal (regulated) 12V DC voltage is out of the
ONLY age is out of spec specified limits.
limits
Ignore this error. If the error persists call your OLC.
152/007 DEBUG Total current con- The total current consumption of PDU is too high (i.e. A1502
ONLY sumption is too high greater than 40A). page 782

See JC DIAG A1502 OVERCURRENT FAILURE on

page 782 to fix the problem.
152/008 DEBUG GND offset. Level of The level of PDU ground is too high (possible noise
ONLY PDU ground is too is present).
high
Check the Shunt R101 and cables W109, W111 and
W113.
If problem persists, then change PDU board (see
Job Card D/R A191 - PDU Board on page 933).

Chapter 11 Page no. 718

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
152/009 DEBUG Internal 13.3V volt- The internal 13.3V voltage is out of the specified lim-
ONLY age is out of spec its.
limits
Ignore this error. If the error persists call your OLC.
152/010 DEBUG Internal 5V DC volt- The internal 5V DC voltage is out of the specified lim-
ONLY age is out of spec its.
limits
Ignore this error. If the error persists call your OLC.
152/011 DEBUG Negative unregu- The negative unregulated voltage (coming from
ONLY lated voltage is out of transformator) is out of the specified limits.
spec limits
Ignore this error. If the error persists call your OLC.
152/012 DEBUG Positive unregulated The positive unregulated voltage (coming from trans-
ONLY voltage is out of spec formator) is out of the specified limits.
limits
Ignore this error. If the error persists call your OLC.
152/013 DEBUG Internal -5V DC volt- The internal -5V DC voltage is out of the specified
ONLY age is out of spec limits.
limits
Ignore this error. If the error persists call your OLC.
152/014 DEBUG Internal 5V DC volt- The internal 5V DC voltage is out of the specified lim-
ONLY age is out of spec its.
limits
Ignore this error. If the error persists call your OLC.
152/015 DEBUG Internal reference The internal reference voltage for A/D conversions is
ONLY voltage for AD con- out of the specified limits.
versions is out of
spec limits Ignore this error. If the error persists call your OLC.
152/019 DEBUG Internal 0.6 volts is The internal 0.6 volts is bad due to a measurement
ONLY bad. Measurement circuit error.
circuit error
Ignore this error. If the error persists call your OLC.
152/020 DEBUG Internal EEPROM The PDU's MCU has failed. This error is also gener-
ONLY error ated when EEPROM is empty. This behavior is nor-
mal during the first 5s after the PDU is first turned on.

Ignore this error. If the error persists call your OLC.

152/021 DEBUG PDU MCU reseted The PDU's MCU was reset while the system was on.
ONLY while System is ON
Ignore this error. If the error persists call your OLC.
152/022 DEBUG A/D converter mod- The A/D converter on PDU board (U13) is bad and
ONLY ule error on PDU the measurements are invalid.
board
Ignore this error. If the error persists call your OLC.
152/023 DEBUG Diagnostic channel PDU internal error
ONLY selection circuit fail-
ure Ignore this error. If the error persists call your OLC.

Page no. 719 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
152/024 DEBUG Internal software There has been an internal error with the PDU's soft-
ONLY error ware.

Ignore this error. If the error persists call your OLC.

152/025 DEBUG Temperature is too The MPCB box temperature is out of the specified
ONLY high or too low +9 to +60 degrees operating range.

Ignore this error. If the error persists call your OLC.

152/026 HALT Low power 2 fuse The low power 2 fuse (F1) to the nodes is faulty. A1504
failure page 783
See JC DIAG A1504 LOW POWER 2 FUSE IS BAD
on page 783 to fix the problem.
152/027 HALT High power fuse fail- The high power fuse (F2) to the motors is faulty. A1505
ure page 783
See JC DIAG A1505 HIGH POWER FUSE IS BAD
on page 783 to fix the problem.
152/028 HALT Low power 1 fuse The low power 1 fuse (F3) to the nodes is faulty. A1506
failure page 783
See JC DIAG A1506 LOW POWER 1 FUSE IS BAD
on page 783 to fix the problem.
152/029 DEBUG CPU fuse failure The CPU fuse (F4) is faulty. A1507
ONLY page 783
See JC DIAG A1507 MAIN CPU FUSE IS BAD on
page 783 to fix the problem.
152/030 HALT Generator on off Generator on/off switch relay (or its driver) is faulty.
relay failure The relay that turns off the generator at shutdown
has over/under current on its drive coil.

Check the following relays:

Relay-X1 16A
Relay-K1 K2 8A
Relay-18A 230V
152/031 DEBUG Spare relay failure The spare relay or its driver is faulty or not present
ONLY on the board.

Check the following relays:

Relay-X1 16A
Relay-K1 K2 8A
Relay-18A 230V
152/032 DEBUG Internal AD converter The internal A/D converter has suffered an error.
ONLY failure
Ignore this error. No service action is required.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
152/033 HALT Generator cannot be The Generator's relay has failed or the cabling and
turned off by PDU connections between the Generator and PDU are
not correctly established.

Check the error logs to see if error 0x5010 is also

reported. If yes, relay is damaged and needs replac-
ing. If not relay is fine, and you must check cabling
and connections.

Page no. 721 Chapter 11

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ERR SUB A003 - Gantry Error Messages

3-7 Error codes from 160/yyy: CPU

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
160/000 HALT INTERNAL SOFT- One of the following out of memory errors occurred:
WARE ERROR - functional device creation fails
- configuration interface creation fails
- HAL device creation fails

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
160/001 HALT INTERNAL SOFT- A Common Object Request Broker Architecture
WARE ERROR (CORBA) extraction failed.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
160/002 HALT INTERNAL SOFT- An unknown attribute change notification, HAL signal
WARE ERROR or Atlas event was received.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
160/003 HALT INTERNAL SOFT- The Gantry CPU failed to read the configuration file. D/R A190
WARE ERROR page 931
1. Reboot the system from the X-Ray Console.
2. If the problem persists change the CPU Board CAL A029
and re-calibrate the Collimator afterwards. page
3. If the problem persists, contact your OLC. 1207

ELE A028
page 531
160/004 HALT INTERNAL SOFT- The Gantry CPU failed to get the configuration data.
WARE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
160/005 HALT INTERNAL SOFT- An Atlas event, attribute change or HAL signal sub-
WARE ERROR scription has failed.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
160/006 HALT INTERNAL SOFT- The Gantry CPU was unable to access the state
WARE ERROR machine file.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
160/007 HALT INTERNAL SOFT- The Gantry CPU failed to get an attribute.
WARE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
160/008 HALT INTERNAL SOFT- The Gantry CPU failed to set an attribute.
WARE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
160/009 HALT INTERNAL SOFT- The Gantry CPU failed to publish an event.
WARE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
160/011 HALT INTERNAL SOFT- An error code was received from a known node, but
WARE ERROR it was not handled by the Gantry CPU in the actual
release.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
161/001 HALT INTERNAL SOFT- The Gantry CPU received an unknown UIF request.
WARE ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
161/008 ADVISORY LCD: A07 Lift is not The Gantry CPU received a lift UIF request while the
operational lift node is not operational.

Operator error. No service recommended actions.

161/009 ADVISORY LCD: A18 Rotation is The Gantry CPU received a rotation UIF request
not operational while the rotation node is not operational.

Operator error. No service recommended actions.

161/010 ADVISORY LCD: A03 Compres- The Gantry CPU received a compression UIF
sion is not opera- request while the compresion node is not opera-
tional tional.

Operator error. No service recommended actions.

161/011 ADVISORY LCD: A10 Motion The compression motion was stopped because the
stopped. Multiple Gantry CPU received an inconsistent UIF request.
movements are
requested Operator error. No service recommended actions.
161/012 ADVISORY LCD: A10 Motion The lift motion was stopped because the Gantry
stopped. Multiple CPU received an inconsistent UIF request.
movements are
requested Operator error. No service recommended actions.
161/013 ADVISORY LCD: A10 Motion The rotation motion was stopped because the Gan-
stopped. Multiple try CPU received an inconsistent UIF request.
movements are
requested Operator error. No service recommended actions.

Page no. 723 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
161/014 ADVISORY LCD: A10 Motion The rotation UIF request was rejected by the Gantry
stopped. Multiple CPU because a compression motion is currently
movements are active.
requested
Operator error. No service recommended actions.
161/015 ADVISORY LCD: A10 Motion The rotation UIF request was rejected by the Gantry
stopped. Multiple CPU because a lift motion is currently active.
movements are
requested Operator error. No service recommended actions.
161/016 ADVISORY LCD: A02 Compres- The rotation UIF request was rejected by the Gantry
sion force is applied CPU because a compression force is currently
applied.

Operator error. No service recommended actions.

161/017 ADVISORY LCD: A10 Motion The lift UIF request was rejected by the Gantry CPU
stopped. Multiple because a compression motion is currently active.
movements are
requested Operator error. No service recommended actions.
161/018 ADVISORY LCD: A10 Motion The lift UIF request was rejected by the Gantry CPU
stopped. Multiple because a lift motion is currently active.
movements are
requested Operator error. No service recommended actions.
161/019 ADVISORY LCD: A02 Compres- The lift UIF request was rejected by the Gantry CPU
sion force is applied because a compression force is currently applied.

Operator error. No service recommended actions.

161/020 ADVISORY LCD: A10 Motion The compression UIF request was rejected by the
stopped. Multiple Gantry CPU because a rotation motion is currently
movements are active.
requested
Operator error. No service recommended actions.
161/021 ADVISORY LCD: A10 Motion The compression UIF request was rejected by the
stopped. Multiple Gantry CPU because a rotation lift is currently active.
movements are
requested Operator error. No service recommended actions.
161/022 ADVISORY LCD: A15 Rotation The rotation UIF request was rejected by the Gantry
end position is CPU because it is already at its end position.
reached
Operator error. No service recommended actions.
161/023 ADVISORY LCD: A06 Lift end The lift UIF request was rejected by the Gantry CPU
position is reached because it is already at its end position.

Operator error. No service recommended actions.

Chapter 11 Page no. 724

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
161/024 ADVISORY LCD: A05 Compres- The compression UIF request was rejected by the
sion upper position is Gantry CPU because it is already in its topmost posi-
reached tion.

Operator error. No service recommended actions.

161/025 ADVISORY LCD: A09 Max The maximum power-driven compression force has
power driven com- been reached.
pression force is
reached Operator error. No service recommended actions.
161/026 ADVISORY LCD: A08 Max man- The maximum manual compression force has been
ual compression reached.
force is reached
Operator error. No service recommended actions.
161/027 ADVISORY LCD: A14 Risk of An active lift motion was stopped or a lift UIF request
collision with floor was rejected because a potential collision situation
was detected by the Gantry CPU.

Operator error. No service recommended actions.

161/028 ADVISORY LCD: A14 Risk of An rotation lift motion was stopped or a rotation UIF
collision with floor request was rejected because a potential collision
situation was detected by the Gantry CPU.

Operator error. No service recommended actions.

161/030 HALT COMPRESSION The compression node did not start. At power-up,
CONTROL FAILURE the compression node sends an acknowledgement
(which can be different from the first hearbeat signal)
to Gantry CPU. If the compression node does not
send an acknowledgement, the Gantry CPU creates
this error.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
161/031 HALT LIFT CONTROL The lift node did not start. At power-up, the lift node
FAILURE sends an acknowledgement (which can be different
from the first hearbeat signal) to Gantry CPU. If the
lift node does not send an acknowledgement, the
Gantry CPU creates this error.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

Page no. 725 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
161/032 HALT ROTATION CON- The rotation node did not start. At power-up, the
TROL FAILURE rotation node sends an acknowledgement (which
can be different from the first hearbeat signal) to
Gantry CPU. If the rotation node does not send an
acknowledgement, the Gantry CPU creates this
error.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
161/036 HALT LIFT NODE NOT Possible causes:
RESPONDING • Heartbeat signal was not sent by the lift node.
Between two motions, the lift node sends a Heart-
beat signal every second to Gantry CPU. If not, the
Gantry CPU creates this error. During lift motion,
the lift node sends an actual value message regu-
larly in addition to the heartbeat. If not, the Gantry
CPU creates this error.
• The TP2 connector on the Lift board is closed.

Proceed as follows:
1. Reboot the system from the X-Ray Console.
2. If the problem persists check the error logs. If this
error occurs in conjunction with the error 167/007
then there is a possibility that a jumper exists on
the TP2 connector on the Lift board. In this case
you must remove the jumper from the TP2 con-
nector on the Lift board.
3. If the problem persists contact your OLC.
161/037 HALT ROTATION NODE Possible causes:
NOT RESPONDING • Heartbeat signal was not sent by the rotation node.
Between two motions, the rotation node sends a
Heartbeat signal every second to Gantry CPU. If
not, the Gantry CPU creates this error. During lift
motion, the rotation node sends an actual value
message regularly in addition to the heartbeat. If
not, the Gantry CPU creates this error.
• The TP2 connector on the Rotation board is
closed.

Proceed as follows:
1. Reboot the system from the X-Ray Console.
2. If the problem persists check the error logs. If this
error occurs in conjunction with the error 167/008
then there is a possibility that a jumper exists on
the TP2 connector on the Rotation board. In this
case you must remove the jumper from the TP2
connector on the Rotation board.
3. If the problem persists contact your OLC.

Chapter 11 Page no. 726

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
161/038 HALT COMPR NODE NOT Possible causes:
RESPONDING • Heartbeat signal was not sent by the compression
node. Between two motions, the compression node
sends a Heartbeat signal every second to Gantry
CPU. If not, the Gantry CPU creates this error. Dur-
ing lift motion, the compression node sends an
actual value message regularly in addition to the
heartbeat. If not, the Gantry CPU creates this error. D/R A250
• The TP1 connector on the Compression board is page
closed. 1075

Proceed as follows: CAL A048

1. Reboot the system from the X-Ray Console and page
perform a compression motion before a com- 1223
plete Gantry boot.
2. If the problem persists check the error logs. If this CAL A050
error occurs in conjunction with the error 167/004 page
then there is a possibility that a jumper exists on 1225
the TP1 connector on the Compression board. In
this case you must remove the jumper from the
TP1 connector on the Compression board.
3. If the problem persists, then change the Com-
pression Board (Firmware or Hardware problem)
and re-calibrate compression force sensor and
compression thickness.
4. If problem persists, then check CAN bus.
161/039 HALT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the lift node.

1. Reboot the system from the X-Ray Console.

2. If the problem persists check then check the
debug text into the error log,
- If the error code is 20497, then replace both
footswitches.
- if the error code is different contact your OLC.
161/040 HALT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the rotation node.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
161/041 HALT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the compression node.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

Page no. 727 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
161/043 HALT ROTATION Possible causes:
COMMUNICATION • The rotation node failed to communicate with the
ERROR Gantry CPU.
• The TP2 connector on the Rotation board is
closed.

Proceed as follows:
1. Reboot the system from the X-Ray Console.
2. If the problem persists check the error logs. If this
error occurs in conjunction with the error 167/008
then there is a possibility that a jumper exists on
the TP2 connector on the Rotation board. In this
case you must remove the jumper from the TP2
connector on the Rotation board.
3. If the problem persists contact your OLC.
161/050 HALT COMPRESSION The compression node failed to communicate with
COMMUNICATION the Gantry CPU.
ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
161/051 HALT LIFT The lift node failed to communicate with the Gantry
COMMUNICATION CPU.
ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
161/052 INHIBIT IRLOCK NODE NOT Possible causes:
RESPONDING • The CAN cable W503 on the breast support lock-
ing mechanism is either faulty or badly connected.
• If this error occurs in conjunction with error 191/003
then there is a problem with the power source
going to the breast support locking mechanism.

Proceed as follows:
1. Check the error logs.
If this error occurs on its own then check the
CAN cable W503 on the Breast Support Locking
Mechanism Board. If the error persists once you
have verified that the connections are fine, then
the CAN cable W503 is faulty and needs to be
replaced according to D/R A197 on page 957.
If this error occurs in conjunction with the error
191/003 then there is a problem with the power
source going to the breast support locking
mechanism. Refer to the instructions for error
191/003 to resolve the problem.

Chapter 11 Page no. 728

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
162/000 INHIBIT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the lift node.

1. Reboot the system from the X-Ray Console.

2. If the problem persists, then contact your OLC
(problem linked to Bucky).
162/001 INHIBIT TUBE TILT CAN The Gantry CPU received an unknown error code
AFFECT IQ from the tilt node.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
162/003 INHIBIT TILT NODE NOT Possible causes:
STARTED • The tilt node did not start. At power-up, the tilt node
sends an acknowledgement (which can be different D/R A266
from the first hearbeat signal) to Gantry CPU. If the page
tilt node does not send an acknowledgement, the 1105
Gantry CPU creates this error.
• The TP1 connector on the Tilt board is closed. CAL A027
page
Proceed as follows: 1205
1. Reboot the system from the X-Ray Console and
perform a compression motion before a com-
plete Gantry boot. CAL A048
2. If the problem persists check the error logs. If this page
error occurs in conjunction with the error 162/006 1223
then there is a possibility that a jumper exists on
the TP1 connector on the Tilt board. In this case CAL A050
you must remove the jumper from the TP1 con- page
nector on the Tilt board. 1225
3. If the problem persists, then change the Tilt
Board (Firmware or Hardware problem) and re-
calibrate compression force sensor and com-
pression thickness.
4. If problem persists, then check CAN bus.
162/005 INHIBIT GRID NODE NOT The grid node did not start. At power-up, the grid
STARTED node sends an acknowledgement (which can be dif-
ferent from the first hearbeat signal) to Gantry CPU. D/R A255
If the grid node does not send an acknowledgement, page
the Gantry CPU creates this error. 1101

1. Reboot the system from the X-Ray Console. ELE A015

2. If the problem persists then change the Bucky page 481
and check the mechanical thickness.

Page no. 729 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
162/006 INHIBIT TILT NODE NOT Possible causes:
RESPONDING • Heartbeat signal was not sent by the tilt node.
Between two motions, the tilt node sends a Heart-
beat signal every second to Gantry CPU. If not, the
Gantry CPU creates this error. During lift motion,
the tilt node sends an actual value message regu-
larly in addition to the heartbeat. If not, the Gantry
CPU creates this error.
• The TP1 connector on the Tilt board is closed.

Proceed as follows:
1. Reboot the system from the X-Ray Console.
2. If the problem persists check the error logs. If this
error occurs in conjunction with the error 162/003
then there is a possibility that a jumper exists on
the TP1 connector on the Tilt board. In this case
you must remove the jumper from the TP1 con-
nector on the Tilt board.
3. If the problem persists contact your OLC.
162/007 INHIBIT GRID NODE NOT Possible causes:
RESPONDING • The CAN cables W503 and/or W504 on the breast
support locking mechanism are either faulty or
badly connected.
• Heartbeat signal was not sent by the grid node.
Between two motions, the grid node sends a Heart-
beat signal every second to Gantry CPU. If not, the
Gantry CPU creates this error. During lift motion,
the grid node sends an actual value message regu-
larly in addition to the heartbeat. If not, the Gantry
CPU creates this error.

Proceed as follows:
1. Reboot the system from the X-Ray Console.
2. If the problem persists, check the CAN cables
W503 and W504 on the Breast Support Locking
Mechanism Board. If the error persists once you
have verified that the connections are fine, then
the CAN cable W503 and/or W504 is faulty and
needs to be replaced according to D/R A197 on
page 957.
3. If the problem persists contact your OLC.
162/008 ADVISORY LCD: A14 Risk of An active angulation motion was stopped or a angu-
collision with floor lation UIF request was rejected because a potential
collision situation was detected by the Gantry CPU.

Operator error. No service recommended actions.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
162/016 ADVISORY LCD: A12 Move tube Move to angulation 0°
head to center posi-
tion Operator error. No service recommended actions.

162/019 ADVISORY LCD: A04 Compres- Compression status is unknown.

sion status is
unknown Operator error. No service recommended actions.

162/020 ADVISORY LCD: A13 Move up Move up the paddle holder.

the paddle holder
Operator error. No service recommended actions.

162/021 ADVISORY LCD: A01 Angula- Angulation mode refused.

tion mode not
allowed Operator error. No service recommended actions.

162/022 ADVISORY LCD: A17 Rotation Rotation mode refused.

mode not allowed
Operator error. No service recommended actions.

162/023 ADVISORY LCD: A11 Motion Risk of collision with gun.

stopped; risk of colli-
sion with puncture Operator error. No service recommended actions.
tool
162/024 ADVISORY LCD: A12 Move tube Move tube head to center position.
head to center posi-
tion Operator error. No service recommended actions.
162/032 INHIBIT FOCUS IS The current x-ray source focus status is not known
UNKNOWN by the Gantry CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
162/033 INHIBIT TRACK is The current x-ray source track status is not known by
UNKNOWN the Gantry CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
163/000 INHIBIT INVALID BUCKY An invalid image receptor type was received by the
TYPE Gantry CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
163/001 INHIBIT INVALID PADDLE An invalid paddle type was received by the Gantry
DETECTED CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

Page no. 731 Chapter 11

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
163/005 HALT INTERNAL SOFT- An invalid button function identity was received by
WARE ERROR the Gantry CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
163/006 HALT INTERNAL SOFT- An invalid button state was received by the Gantry
WARE ERROR CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
163/007 HALT INTERNAL SOFT- There is a button state inconsistency. The lift or rota-
WARE ERROR tion button counter on the Gantry CPU has overflown
or underflown.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
163/105 WARNING INVALID LAN- An invalid language is currently configured on, and
GUAGE. DEFAULT English is currently being used.
USED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
164/001 INHIBIT BLADE FORMAT The blade configuration in the collimator is outside
OUT OF FOV the current field of view (FOV) setting.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
164/002 INHIBIT INTERNAL SOFT- The Gantry CPU received a machine event with an
WARE ERROR unexpected state.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
164/003 INHIBIT COMMUNICATION A timeout command on the Gantry CPU is waiting for
ERROR WITH COL- a response from the collimator.
LIMATOR NODE
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
164/004 INHIBIT COMMUNICATION The Gantry CPU was unable to load the collimator's
ERROR WITH COL- parameters.
LIMATOR NODE
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
164/005 INHIBIT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the collimator node.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

Chapter 11 Page no. 732

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
164/006 INHIBIT COLLIMATOR CON- The collimator node did not start. At power-up, the
TROL ERROR collimator node sends an acknowledgement (which
can be different from the first hearbeat signal) to
Gantry CPU. If the collimator node does not send an
acknowledgement, the Gantry CPU creates this
error.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
164/008 INHIBIT COLLIMATOR Heartbeat signal was not sent by the collimator node.
NODE NOT
RESPONDING Between two motions, the collimator node sends a
Heartbeat signal every second to Gantry CPU. If not,
the Gantry CPU creates this error.

During lift motion, the lift collimator sends an actual

value message regularly in addition to the heartbeat.
If not, the Gantry CPU creates this error.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
165/000 INHIBIT Internal software There is an invalid serial port configuration, and
error therefore no communication is possible between the
Gantry CPU and the Generator.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
165/001 INHIBIT Internal software There is a hardware error with the COM port, and
error therefore no communication is possible between the
Gantry CPU and the Generator.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
165/002 INHIBIT Internal software Received message number does not match.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/003 INHIBIT Internal software Received message BCC does not match.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/004 INHIBIT Internal software RX Buffer FULL.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
165/005 INHIBIT Internal software TX Buffer FULL.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/006 INHIBIT GENERATOR DIS- A message from the Gantry CPU can not be sent to
CONNECTED Generator because Generator is not connected or
powered down.

Check cable connections between the Generator

and the Gantry CPU Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
165/007 INHIBIT Internal software Events count not found.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/008 INHIBIT Internal software Event number from the list not defined.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/009 DEBUG Internal software Revision description not found in file.
ONLY error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/010 INHIBIT Internal software Messages count not found.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/011 INHIBIT Internal software Messages number from the list not defined.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/014 INHIBIT Internal software Message count not defined.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/015 INHIBIT Internal software Message list not defined.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/016 INHIBIT Internal software Simulation Message description error.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
165/017 INHIBIT Internal software Simulation Message Flag description error.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
165/018 INHIBIT Internal software Message description error.
error
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
166/000 INHIBIT OPEN SOCKET Open socket failed.
FAILED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
166/001 INHIBIT CLOSE SOCKET Close socket failed.
FAILED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
166/002 INHIBIT ACCEPT CONNEC- Accept incoming connection failed.
TION FAILED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
166/003 INHIBIT TCP/IP PACKET A TCP/IP packet transmitted from the Gantry to
TRANSMISSION another node in the Senographe System failed
FAILED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
166/004 INHIBIT TCP/IP PACKET A TCP/IP packet originating from another node in the
RECEPTION Senographe System failed to be received by the
FAILED Gantry.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
166/005 INHIBIT TCP/IP PACKET A TCP/IP packet originating from another node in the
TOO LONG Senographe System was received by the Gantry but
rejected because it was too long.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
166/006 INHIBIT TCP/IP PACKET A TCP/IP packet originating from another node in the
WITH WRONG SIZE Senographe System was received by the Gantry but
rejected because it was the wrong size.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
166/007 INHIBIT ADS IS NOT CON- A message from the Gantry CPU can not be sent to
NECTED - TRANS- ADS because ADS is not connected or powered
MIT FAILED down.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
167/001 HALT PDU NODE NOT The Power Distribution Unit (PDU) node did not start.
STARTED At power-up, the PDU node sends an acknowledge-
ment (which can be different from the first hearbeat
signal) to Gantry CPU. If the PDU node does not
send an acknowledgement, the Gantry CPU creates
this error.

1. Reboot the system from the X-Ray Console and

perform a compression motion before a com-
plete Gantry boot.
2. If the problem persists, then change the PDU
Board (Firmware or Hardware problem) (see Job
Card D/R A191 - PDU Board on page 933).
3. If problem persists, then check CAN bus.
167/002 HALT PDU NODE NOT Heartbeat signal was not sent by the Power Distribu-
RESPONDING tion Unit (PDU) node.

Between two motions, the PDU node sends a Heart-

beat signal every second to Gantry CPU. If not, the
Gantry CPU creates this error.

During lift motion, the lift PDU sends an actual value

message regularly in addition to the heartbeat. If not,
the Gantry CPU creates this error.

Possible FRUs= PDU board, CAN bus

167/003 HALT INTERNAL SOFT- The Gantry CPU received an unknown error code
WARE ERROR from the Power Distribution Unit (PDU) node.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
167/004 HALT EMCY LINE FAIL- Possible causes:
URE ON COM- • A stop motion simulation fault occurred. At power-
PRESSION NODE up, in order to make sure that the stop motion line
works, the compression board simulates an open-
ing of the stop motion line (like a pressure on the
stop motion button). Then, lift, rotation and com-
pression nodes enter their safety mode and warn
the Gantry CPU. After this check, the Gantry CPU
simulates a stop motion as well. Again, the lift, rota-
tion and compression nodes enter their safety
mode and warn the Gantry CPU. If one of the
nodes does not enter its safety mode, the Gantry
CPU creates an error message.
• The TP1 connector on the Compression board is
closed.

Proceed as follows:
1. Check the error logs. If this error occurs in con-
junction with the error 161/038 then there is a
possibility that a jumper exists on the TP1 con-
nector on the Compression board. In this case
you must remove the jumper from the TP1 con-
nector on the Compression board.
2. If the TP1 connector is not closed on the Com-
pression board, then apply the following rules to
determine which board to change:

- If no other node responded to the stop com-

mand then the Faulty FRU is the Compression D/R A250
Board (simulator is down) or positioner bus (stop page
motion line is cut). 1075
In this case check the Compression board’s
cable connections, and cable. If necessary
change the cable. If the cable is fine, change the
Compression board

- If other nodes did respond to the stop command

then the fault FRU is the Compression Board
(bus connector other hardware or firmware prob-
lem). Change the Compression board.
167/005 HALT EMCY STOP LINE The emergency stop line is activated.
ACTIVATED
Check the Stop button’s continuity and connector
quality routing and continuity of cable W216/W217.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
167/006 HALT NVRAM CHECK- There is an NVRAM checksum error on the Gantry
SUM ERROR CPU.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
167/007 HALT EMCY LINE FAIL- Check the error logs. If this error occurs in conjunc- D/R A210
URE ON LIFT NODE tion with the error 161/036 then there is a possibility page 975
that a jumper exists on the TP2 connector on the Lift
board. In this case you must remove the jumper from
the TP2 connector on the Lift board.

If the TP2 connector is not closed on the Lift board,

then apply the following rules to determine which
board to change:
If no other node responded to the stop command:
Faulty FRU = Lift Board (simulator is down) or posi-
tioner bus (stop motion line is cut).
In this case check the Lift board’s cable connec-
tions, and cable. If necessary change the cable. If
the cable is fine, change the Lift board.

If other nodes did respond to the stop command:

Faulty FRUs = Lift Board (bus connector other
hardware or firmware problem). Change the Lift
board.
167/008 HALT EMCY LINE FAIL- Check the error logs. If this error occurs in conjunc-
URE ON ROTA- tion with the error 161/037 or with error 161/043 then
TION NODE there is a possibility that a jumper exists on the TP2
connector on the Rotation board. In this case you
must remove the jumper from the TP2 connector on
the Rotation board.

If the TP2 connector is not closed on the Rotation

board, then apply the following rules to determine
which board to change:
If no other node responded to the stop command:
Faulty FRU = Rotation Board (simulator is down) or D/R A221
positioner bus (stop motion line is cut). page
In this case check the Rotation board’s cable con- 1011
nections, and cable. If necessary change the cable.
If the cable is fine, change the Rotation board.

If other nodes did respond to the stop command:

Faulty FRUs = Rotation Board (bus connector other
hardware or firmware problem). Change the Rotation
board.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
167/009 ADVISORY INCORRECT GAN- There is currently an incorrect Gantry configuration.
TRY CONFIGURA- The field of view (FOV) setting does not match the
TION paddle sliding position, or the paddle/breast support
combination is not correct.

Operator error. No service recommended actions.

Page no. 739 Chapter 11

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ERR SUB A003 - Gantry Error Messages

3-8 Error codes from 170/yyy: Bucky

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
170/000 INHIBIT GRID NODE This error is linked to an invalid command sent by
ERROR Poseidon (exposure time out of range for instance).

1. Reboot the system from the X-Ray Console.

2. If the problem persists, then check the CAN bus
Poseidon-Bucky.
170/001 DEBUG GRID NODE Command not processed because the previous com-
ONLY ERROR mand is being processed.

Ignore this error.

170/002 INHIBIT GRID NODE This error is linked to a system CAN overrun, object
ERROR lost.

1. Reboot the system from the X-Ray Console.

2. If the problem persists, then check the overall
system CAN bus.
170/003 INHIBIT GRID NODE This error is due to an invalid PDO length.
ERROR
1. Reboot the system from the X-Ray Console. D/R A255
2. If the problem persists, then check the overall page 883
system CAN bus.
3. If the problem persists, then change the Bucky ELE A015
and check the mechanical thickness. page 481
170/004 INHIBIT GRID NODE The Gantry CPU heatbeat was not received. D/R A190
ERROR page 931
1. Reboot the system from the X-Ray Console.
2. If the problem persists, then check if this failure is CAL A029
reported on other nodes meaning that Gantry page
CPU does not send system heartbeats. Hence 1207
replace Gantry CPU board (re-calibrate the colli-
mator afterwards). ELE A028
3. If error 162/007 is raised, check Poseidon-Ste- page 531
reotix CAN bus.
170/005 DEBUG GRID NODE This error is due to a correlation error and is linked to
ONLY ERROR a Bucky step lost error 170/008.

1. Reboot the system from the X-Ray Console. D/R A255

2. If the problem persists, then change the Bucky page 883
and check the mechanical thickness.
ELE A015
Note: If this error occurs more than 5 times per page 481
month, change the Bucky.
170/006 DEBUG GRID NODE In the case where the exposure time is between 20
ONLY ERROR and 50 ms, the calculation is done using an expo-
sure time of 50 ms.
Ignore this error. No action is required.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
170/007 INHIBIT Bucky Initialization The Bucky failed to initialize with the Gantry.
Failed
1. Reboot the system from the X-Ray Console. D/R A255
2. If the problem persists, then remove the carbon page 883
cover and check that the Bucky can move.
3. If problem persists, then it could be linked to a ELE A015
mechanical issue, consequently add grease. page 481
4. If the problem persists, then change the Bucky
and check the mechanical thickness.

170/008 INHIBIT Bucky Step Lost This error is due to a bucky step lost.
D/R A255
1. Reboot the system from the X-Ray Console. page 883
2. If the problem persists, then change the Bucky
and check the mechanical thickness. ELE A015
page 481
Note: If this error occurs more than 5 times per
month, change the Bucky.

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ERR SUB A003 - Gantry Error Messages

3-9 Error codes from 190/yyy: Breast Support Locking Mechanism

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
190/000 WARNING RIGHT BREAST Possible causes:
SUPPORT • The right breast support release button was
RELEASE BUTTON pressed at system boot time.
STILL PRESSED AT
BOOT Proceed as follows:
• Check whether right breast support release button
is stuck and attempt to unstick it.
• Reboot the system from the X-ray console.
• If the problem persists, change the right breast
support release according to D/R A199 on page
969.
191/001 WARNING LEFT BREAST SUP- Possible causes:
PORT RELEASE • The left breast support release button was pressed
BUTTON STILL at system boot time.
PRESSED AT BOOT
Proceed as follows: D/R A199
• Check whether left breast support release button is page 969
stuck and attempt to unstick it.
• Reboot the system from the X-ray console.
• If the problem persists, change the left breast sup-
port release according to D/R A199 on page 969.
191/000 INHIBIT RELEASE OPTICAL Possible causes:
FORK TEST FAILED • The optical fork release test failed on the Breast
Support Locking Mechanism Board.

Proceed as follows:
• Check that the optical fork on the Breast Support
Locking Mechanism Board is clean and free from
any foreign objects. D/R A196
• If the optical fork is clean and there are no foreign page 953
objects, but the error persists then change the
Breast Support Locking Mechanism Board accord-
ing to D/R A196 on page 953.
191/001 INHIBIT LOCK OPTICAL Possible causes:
FORK TEST FAILED • The optical fork test failed on the Breast Support
Locking Mechanism Board.

Proceed as follows:
• Check that the optical fork on the Breast Support
Locking Mechanism Board is clean and free from
any foreign objects. D/R A196
• If the optical fork is clean and there are no foreign page 953
objects, but the error persists then change the
Breast Support Locking Mechanism Board accord-
ing to D/R A196 on page 953.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
191/002 INHIBIT IRLOCK_CPLD_OP Possible causes:
TICAL_FORK_ERR • There is a hardware error (CPLD) with the optical
OR fork on the Breast Support Locking Mechanism D/R A196
Board. page 953

Change the Breast Support Locking Mechanism

Board according to D/R A196 on page 953.
191/003 INHIBIT IRLOCK MOTOR Possible causes:
MALFUNCTION • Faulty motor
• Mechanism is blocked by a foriegn object
• Faulty motor cable A1600
• Faulty Breast Support Locking Mechanism Board page 785
• Faulty Power Supply (via cables to the Arm Distri-
bution Board or due to the Arm Distribution Board
itself)

See JC DIAG A1600 IRLOCK MOTOR MALFUNC-

TION on page 785 to fix the problem.
191/004 INHIBIT IRLOCK MOTION Possible causes:
TIMEOUT • Faulty motor
• Mechanism is blocked by a foriegn object
• Faulty motor cable A1601
• Faulty Breast Support Locking Mechanism Board page 786
• Faulty Power Supply (via cables to the Arm Distri-
bution Board or due to the Arm Distribution Board
itself)

See JC DIAG A1601 IRLOCK MOTION TIMEOUT

on page 786 to fix the problem.
191/005 WARNING IRLOCK RELEASE Possible causes:
LEFT BUTTON • Right release button is faulty
TIMEOUT • Left release button is short-circuiting
• Breast Support Locking Mechanism right button A1602
connector is broken (like a short circuit failure) page 788
• If this error occurs in conjunction with 192/001 then
the operator has pressed the left release button for
longer than 1 second.

See JC DIAG A1602 IRLOCK RELEASE LEFT BUT-

TON TIMEOUT on page 788 to fix the problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
191/006 WARNING IRLOCK RELEASE Possible causes:
RIGHT BUTTON • Left release button is faulty
TIMEOUT • Right release button is short-circuiting
• Breast Support Locking Mechanism left button con- A1603
nector is broken (like a short circuit failure) page 789
• If this error occurs in conjunction with 192/000 then
the operator has pressed the right release button
for longer than 1 second.

See JC DIAG A1603 IRLOCK RELEASE RIGHT

BUTTON TIMEOUT on page 789 to fix the problem.
191/007 INHIBIT IR LOCK/RELEASE An operator error occurred.
MOTION STOPPED
DUE TO BUTTON Reboot the system from the X-ray Console.
PRESS
191/008 INHIBIT IR LOCK/RELEASE The breast support (Bucky or Mag Stand) was not
MOTION STOPPED registered with the system via its IR code.
DUE TO IR TYPE Possible causes:
LOST • Faulty breast support (Bucky or Mag Stand)
• Faulty breast support connection cable (W502) A1604
• Faulty Breast Support Locking Mechanism Board page 790

See JC DIAG A1604 IR CODE MISSING or IR TYPE

LOST AND NOT RELEASED on page 790 to fix the
problem.
191/009 INHIBIT IR TYPE LOST AND The breast support (Bucky or Mag Stand) was not
NOT RELEASED registered with the system via its IR code.
Possible causes:
• Faulty breast support (Bucky or Mag Stand)
• Faulty breast support connection cable (W502) A1604
• Faulty Breast Support Locking Mechanism Board page 790

See JC DIAG A1604 IR CODE MISSING or IR TYPE

LOST AND NOT RELEASED on page 790 to fix the
problem.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
191/010 WARNING IR RELEASE FORK The release fork on the Breast Support Locking
INACTIVE WHILE Mechanism Board was inactive while a lock com-
LOCK COMMAND mand is received.

Proceed as follows:
1. Reboot the system from the X-Ray Console, and D/R A196
check visually if there is anything wrong with the- page 953
mechanical block, optical forks etc. (e.g. foreign
objects blocking optical forks or moving parts.
2. If the problem persists, change the Breast Sup- D/R A195
port Locking Mechanism Board according to D/R page 939
A196 on page 953.
3. If the problem persists, change the Breast Sup-
port Locking Mechanism according to D/R A195
on page 939 (and put back the original Breast
Support Locking Mechanism Board according to
D/R A196 on page 953).
191/011 DEBUG IR RELEASE FORK Ignore this error. If the problem persists then contact
ONLY INACTIVE WHILE your OLC.
LOCK COMMAND
191/013 INHIBIT IR LOCK/RELEASE There has been an internal motion state error in the
MOVEMENT NOT state-machine of locking task.
STARTED
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
191/014 INHIBIT IRLOCK INVALID There has been an invalid message between tasks
MESSAGE communication.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
191/015 DEBUG IRLOCK CAN COM- The CAN command was not processed. The Gantry
ONLY MAND NOT PRO- CPU has sent command to the Breast Support Lock-
CESSED ing Mechanism Board before the Breast Support
Locking Mechanism Board could acknowledge the
previous command.

Procced as follows: D/R A190

Ignore this error. If the problem persists then contact page 931
your OLC.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
191/016 WARNING IRLOCK INVALID Invalid PDO length. A PDO with invalid DLC is
PDO LENGTH received by the Breast Support Locking Mechanism
Board.
D/R A196
Proceed as follows: page 953
1. Change the Breast Support Locking Mechanism
Board according to D/R A196 on page 953.
2. If the error persists, change the gantry CPU D/R A190
Board according to JC D/R A190 on page 931. page 931
3. If changing the CPU board solved the problem,
put back the original Breast Support Locking
Mechanism Board according to D/R A196 on
page 953.
192/000 ADVISORY LCD : A51 Press Possible cause:
both breast support • The operator has pressed the right release button
locking buttons to for longer than 1 second.
release.
Proceed as follows:
1. Press both the left and right release buttons to fix
the problem.
2. If the problem persists, the check the error logs
as it may be that the error has occured in con-
junction with error 191/006. In the case that this
error has occured in conjunction with error 191/
006, follow the instructions described for error
191/006 to resolve the problem.
192/001 ADVISORY LCD : A51 Press Possible cause:
both breast support • The operator has pressed the left release button for
locking buttons to longer than 1 second.
release.
Proceed as follows:
1. Press both the left and right release buttons to fix
the problem.
2. If the problem persists, the check the error logs
as it may be that the error has occured in con-
junction with error 191/005. In the case that this
error has occured in conjunction with error 191/
005, follow the instructions described for error
191/005 to resolve the problem.

192/002 ADVISORY LCD : A51 Press An IR interlock release failure occured.

both breast support
locking buttons to This is due to Operator error, and no action required.
release.
192/003 ADVISORY An IR interlock lock failure occured.

This is due to Operator error, and no action required.

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ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
193/000 INHIBIT IRLOCK NODE FW There is an Invalid Node Type. Occurs when hard-
INCOMPATIBILITY ware configuration (CPLD) of the node or the DSP or
the MCU firmware not match. D/R A196
page 953
Change the Breast Support Locking Mechanism
Board according to D/R A196 on page 953.
193/001 INHIBIT IRLOCK NODE Occurs when the parity bit does not set correctly on
PARITY ERROR the on-board bus between the CPLD and the MCU.
D/R A196
Change the Breast Support Locking Mechanism page 953
Board according to D/R A196 on page 953.
193/002 DEBUG IRLOCK STOP STOP MOTION SAFETY ACTIVE
ONLY MOTION SAFETY
ACTIVE Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
193/003 INHIBIT IRLOCK INVALID Button timeout error reported by the CPLD.
USER INTERFACE
ERROR Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
193/004 INHIBIT LOW VOLTAGE There is a low voltage error. If the voltage of the
ERROR ON IRLOCK power supply falls below 24V the node sends this
NODE error. D/R A196
page 953
Change the Breast Support Locking Mechanism
Board according to D/R A196 on page 953.
193/005 INHIBIT IRLOCK READ TIM- The MCU has not reacted on the interrupt request
EOUT ERROR (IRQ) coming from the CPLD before 15ms.
D/R A196
Change the Breast Support Locking Mechanism page 953
Board according to D/R A196 on page 953.
193/006 DEBUG IRLOCK XIRQ An XIRQ error occurred.
ONLY ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.
193/007 INHIBIT IRLOCK CPLD There is a CPLD memory error. Test data from the
MEMORY ERROR CPLD is periodically read to ensure the proper com-
munication. If this error does not match the node D/R A196
sends this error. page 953

Change the Breast Support Locking Mechanism

Board according to D/R A196 on page 953.
193/008 INHIBIT IRLOCK INVALID There has been an internal software error on the
INTERNAL SW Breast Support Locking Mechanism Board.
ERROR
Reboot the system from the X-Ray Console. If the
problem persists contact your OLC.

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GE Healthcare Senographe Essential Acquisition System

Revision 1 Service Information and Procedures Class M 5160038-1-800

ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
193/009 INHIBIT IRLOCK CAN TASK There has been CAN task stack low software error
STACK LOW on the Breast Support Locking Mechanism Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
193/010 INHIBIT IRLOCK UIF TASK There has been an UIF task stack low software error
STACK LOW on the Breast Support Locking Mechanism Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
193/011 INHIBIT IRLOCK ACK TASK There has been an ACK task stack low software
STACK LOW error on the Breast Support Locking Mechanism
Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
193/012 INHIBIT IRLOCK MOT TASK There has been an MOT task stack low software
STACK LOW error on the Breast Support Locking Mechanism
Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
193/013 INHIBIT IRLOCK EEPROM There has been an EEPROM task stack low soft-
TASK STACK LOW ware error on the Breast Support Locking Mecha-
nism Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.
193/014 INHIBIT IRLOCK BKG TASK There has been a BKG task stack low software error
STACK LOW on the Breast Support Locking Mechanism Board.

Reboot the system from the X-Ray Console. If the

problem persists contact your OLC.

Chapter 11 Page no. 748

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GE Healthcare Senographe Essential Acquisition System

Revision 1 Service Information and Procedures Class M 5160038-1-800

ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
193/015 INHIBIT IRLOCK RX CAN There has been a CAN overrun. The input queue of
BUFFER OVERRUN the incoming CAN masseges of the MCU is full and
the message dropped.
D/R A190
Procced as follows: page 931
1. Reboot the system from the X-ray Console.
2. If the problem persits, check the error logs to
check if the other nodes are ok.
D/R A196
If the other nodes are not ok then change the page 953
Ganrty CPU board according to D/R A190 on
page 931.

If the other nodes are ok check the change the

Breast Support Locking Mechanism Board
according to D/R A196 on page 953.
193/016 INHIBIT IRLOCK TX CAN The transmit queue between the MCU and the DSP
BUFFER OVERRUN is full and message dropped.

Procced as follows: D/R A190

1. Reboot the system from the X-ray Console. page 931
2. If the problem persits, check the error logs to
check if the other nodes are ok.

If the other nodes are not ok then change the D/R A196
Ganrty CPU board according to D/R A190 on page 953
page 931.

If the other nodes are ok check the change the

Breast Support Locking Mechanism Board
according to D/R A196 on page 953.
193/017 INHIBIT IRLOCK MAILBOX The mailbox queue used in the inter-task communi-
OVERRUN cation in the MCU is full and mails dropped.
D/R A196
Change the Breast Support Locking Mechanism page 953
Board according to D/R A196 on page 953.
193/018 INHIBIT CPU HEARTBEAT There has been a heartbeat failure. The gantry CPU
NOT RECEIVED BY did not send periodic "heartbeat" CAN message to
IRLOCK NODE the Breast Support Locking Mechanism Board.

Procced as follows: D/R A190

1. Reboot the system from the X-ray Console. page 931
2. If the problem persits, change the Gantry CPU
Board (see Job Card D/R A190 - Gantry CPU
Board on page 931).

Page no. 749 Chapter 11

[Link]
GE Healthcare Senographe Essential Acquisition System

Revision 1 Service Information and Procedures Class M 5160038-1-800

ERR SUB A003 - Gantry Error Messages

Code Category Text in Log File or Possible Cause/Recommended Action Job Card
on LCD
193/019 DEBUG HEARTBEAT DIS- The Gantry CPU tried to disable the "heartbeat"
ONLY ABLED ON IRLOCK check of the Breast Support Locking Mechanism
NODE Board.

Procced as follows:
1. Reboot the system from the X-ray Console. D/R A190
2. If the problem persits, change the Gantry CPU page 931
Board (see Job Card D/R A190 - Gantry CPU
Board on page 931).

Chapter 11 Page no. 750

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