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Organizational Behavior Hand Notes

The document discusses the field of Organizational Behavior (OB), focusing on how individuals interact within organizations and how these interactions affect performance. It covers various aspects such as personality, motivation, and the impact of organizational culture and environment on behavior. Additionally, it highlights the importance of ethics, diversity, and perception in shaping workplace dynamics.

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akshayareddy328
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284 views38 pages

Organizational Behavior Hand Notes

The document discusses the field of Organizational Behavior (OB), focusing on how individuals interact within organizations and how these interactions affect performance. It covers various aspects such as personality, motivation, and the impact of organizational culture and environment on behavior. Additionally, it highlights the importance of ethics, diversity, and perception in shaping workplace dynamics.

Uploaded by

akshayareddy328
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF or read online on Scribd
& wore Xe Tniroductin to Oaganiyetional Behavioun: and “thets behaviow fraicle an OB desnibes how people Interact pith one another organisation anc have hex Interetions b/s people wil! influence sthe working and performance rf an exganiialion % Noture of OBr 1 Separate fidld of shuly not 0 discipline bi tntid epaulets oe sina fhorin Psychology, Bociology , arthropol ee W. «apps the infncton gathered Not jut gathairg infront ypu wit be OF 3+ Applied Science i a. Novmative dierce [Acton React fg. thamanistic ove optimise appoeeh g. A total system approach ¥ Soop of Be Heve we will be hove Hypa 4. Andividuals: > Personality ~ Pexception > Attitude > Motivation > Sob Jatifactin 2 Leaning 3 Value: EE JE bas * Eni, Environmental [Link] contact deutard “he baste ekments of A sot 1 owganipction ult Un it envionment 0 pafom efficiently Typee @ organizational cavivonenedt + = aAype Le dintexnad (mateo enrboronsrent « Events Are ocews “rulde an ogenigstibo ull come under ‘srtereal Financia) Resouvces > Funding , Truestmert, Income . iyi Resources > Location, Equipmmt, factlitics Juman Resourees> Employees, audiences, woluntecus 2+ Extual /mocvo feviconment Outside the ovgoritation ~Fusthe o-types + Genero) envisorment Uke 2 + Teuk envitronment - Tak IP = Gereval_Eovisoowrent? 1. Economic frutsoneent 2. focio- culture Envios 3. Politica) & -Epvisonmnen a. Techndoriad Envinoneneat = Task Envitonment 4. Customes p- Supplios z+ Competitors . Financial Institution. for 5- Government Gina) Got Badia — 1 Seton foe oe Ose space f Bt OF Technology > poate factor fn economic evelopment poadein tecrologits > Prcductivlty * and abo qe quality at tous prices T helps the orgariation improvement in following nays: Comnnmuniantieg and shosieg tofo- aenent feria anes [toe tate ov = discova and apply oor. joe vacanctes = seductog manual work = Feud” commundatien appadion Tukad of a. comin appltbn Types of Diveutlys T+ Occupation - & Profan, HOD, Ninipa Hed Lhsden ete err 5) sls ood olTttics — fa snd evey ove ben “Hole & aasonadily tDeiks, Vebes © Trey all be hovirg here ta. Attitudes: - fach G eve Ore las Aifoert at alt ha! a ee —————_ _ @ Ethica: “D © Ethics involves moat eave ond deals with aight and wong behaviour 7 Onganiyelion ethics inctudes various guidelines ancl pafociplea which decide the Way individuals shod behave at sorkplace > Evry atgaaisation sorki Yo caan profits, Gut has H erakes monty is more Trmportont = Biggest €Uhiad Tees: 4° Accourting 2 Bebo medio 3+ Hovauiment and discrimination Ue Health and dafety 5 “Techoclogy |Privacy ® & Cusuner Oogprigioned cause 1s hess Keodathip akes ae of bases daketdins and eroployess Type of _ongosi gation) _cubiner - Hayes 4+ Adbocoaey, eubtuse 2. Clan culture 3. -Hlivaschy culture ue Moaket culture ° Adhocoacy cubluvet Bick cukirg and innovottion ” “Tent companies take sisk and alto ernployets Ode encouvaged stonthink cxeatively and buiteg theta ideas to table Goocte, Hytle kc > Clon cubase Mentosship ard -éomiont * Thee companies ate people -focuud ond vompany feels ke fel py colblearative ‘work envitonment where each ‘ndividua) %¢ valued ard cemnmnuniation. HTT ee kant snl) comes > Moorket cuttue: * Competition and quest Main, picsty> profits ee extend 120% Sethe, Than aera a tisfactin atvady Sede Fou Ef lang ecportn ho Oe ~ Hfaachy cubline! * @rudure and alabitity" ; : Move “soe conposote struclne Mosindy-focunes en ‘internal Orpen Tex commpovies fo Lil be thee. *Seposation behieen empleyees and Seadeubip : SH Lhools, colleges H Rena yen io 08+ Reward sees 40 anything -that %s provided inform of pay,facilties on benefit: to encanoge he employes fs “rein paferanc. Forma of Reward? 4-Money [Pay 2 Recognition oma trong fy 8 rely 2 Benefits 4- Morey [ny Money 6 qn a employees foo “thei work 29 Methods 4) Traditional methods v bow fey fixed golasy = Moti my - 6 tt baud on poy , Fi pefomance [Jie ~ Rey fo performance 4. Tndividua) Incentive yoy plans ? Bonus, * ~ Saveating ‘in tacks, 2 Gsoup incentive poy. pons SKU pay ~ Competency pass Boood bantirg 2 Recegnition’ Appreating the employees who showed God POformance Srform of arsarcls ov certificates ete. 3+ Benefits: Tren are additionally quer With money fin ordeto attcact and setain the crnploupes fos. dong tom — 4H fncludes; + Life insurance ~ Health ‘iruwance = Vacation hous Rengion ~ cofetetia ford coupons = Wition Auictance @ x Rrception: Bay person tos different type af think?rg is ova viewpoint is called perception + Manages — thould Knew about “thei employees perception and behave uth -thens accord indy. Accoxdtrg 40 Non Halles Gila, " taception ts the procen of becoming awose of situation and addin meant fu cfatios to senscrtvons” oe) tensa tion - jut fok/ touch] asink ete Peicep tion ~ analipingg thinking about what Multiple Uw: Used fo many ways <—teeton of empayees, ketal. of emplaea, Ronordl Ho emplore, + Mertal proces o Mind is Necemany ~foy seleckteg sDvganiting ard interpre the infomation = Specific Sntespretation: Each pevion—> cliffent explanation opinion about a aeenario weeds outs, feeding ation a Perception depends on Snterad ave Gteinal components > Nosiows components: ~ Smportance of perception: 2. To urdestand emptoyers 2 Sonportort io cognitive process 3 Spapes ~the penonality of an Individual Be Study af mental activities & Knowledge ef unsatisfied needs @ # Beceptuas Sclectivitys the Envisonment 4s" there tt Sot of infoumation Bud everyting ts nol necded fox us te -focus only on only what We need , unwonted - fgnore fre WE ate selecting ous perception called perceptual selectivity ing_perceptual _sclecivityt a © > Antetnal factors: 45 SeUP concept = Stke pottlive mind or negative mind 2 Beliefs — the belief we hove tg Nal clovting naw Ming on -bezday other, 3+ Expectations — fay apecling “omerhing 4 Resporue disposttion » Attracted 10 farmfbiy “hing we kenown > Eternal -factoxs 4G; 1G % Se farge /€Anuthing to Jorger se we win be attvacted 2+ Tateruity ~ Joud sound, good smell, ute ecttractict Whe t Aight mow ny 3+ Repetition ~ f Ade ( a telly we ori kakapotey oka sari chudor toy OH Y= Combrast:— Usieg different colov. for good attraction 5+ Motion — Thing which ore in emotion will have move artvadtion then the vest % Social pre perception: T One of the types of perception > pOKem Fa which perceiver fataprets “the information about another peyton. > Factou influencing social pevception: 4- Chayacteristics of euvselves , 04 perceiver a+ Chasiactesisti. ft target person, eshorn we Are parcel ‘ng 3 Choroctaistis af atluation ak vabich we ame pucelving, L Choracteristion of perceivar: 4 fom adity /knowlethe about tawget 2 Attitude - Mood + AE concest Naa exctesittis ‘ Eb Phigtcal ap peoson ce bal communication Jerbal connmuntation ¢ thedn on bekaviouy| @ atbostation Thesay: Astute -» seo to ving To vsbich people exriin (justify behavinw af othas Arto bution Thensys 3 step paweers ahi ving “the behav detowining haber obsexed behaviout ts rntertonal /nat ~ detereingeg sehelher the Lehaviout fe comnd by extainad |intanal -factors TSE Ahecary euggpsts “frat tetavtaws of othe Con be examined en the ase of Aetinctivenens, consistency, anal Consensus “ip from Trtuad @ etesecl ctor on atistboution theo ust abe clegends on fovces Tntead > include petiomad —factow joy wae To comhel of peunn detent 5 Outside “he cohol of juan, dees nat Toeledke perioral factors > didtinctivenos The derpee to whi tehaves difucaily jn tte othea people a “the For gr pu & wa find in 0 clly. ya ove rain med is vey gud Pe +. eats Se hee (emer: Me cticertd uo pusonality feature -that explains the demee to ishich a person poccives themselves as accountable fox evénts haypenlrg akound. ~thern 5E ts of @ Aypor 4-dntanad lous of contro! 2 Gland toa q antol Srteana) ous of _comele Then people “tink in a vay Wet they con manage Stuction ~themeetves pele consider ~ihemmershes ot Sreiponsde ~foa events staking place Me in decker poking and alto move gocaty ocve. _contn think that they connol wanone situation ~themgelves col tonsidey Ahemtelves —sesporuHe ~foy events Poppening in ns Suck (fate > Invale fey Fo viovk ond nck fodially active > Move chewed people Ox Attoiibution fants eq, Wehostouh, cametimes snfatakes sayy happen Wren just past events / mindset of Here ose S-lyyes a Emon. perceiver ete 4+ Furdarneerial Occwrs when gorrenne ervisundendingds the ackons of a pert eHucctions ‘into While judgfag ferpinieg, othe, Eehaviaas they do not Anke consi dexation Example: Sf a cerocmken is Lote -to office,comne people “Mink that trey ome Sore no Hime tense ete Bud actually rene may be otter gearont Mike troffifc, emengencyy ete Searing ottloution £: \ Ropl Fay din auccers ko “feared facts Ske tty | efforts Covankibed) opie toute : od attibce Aatlure Ho extemal -faetow Nike o a si take cred a Rovtive Wing they, Neagtive chivas, lclame ectered factors duck Betonple: Grsdent good rrovks —> cloims “that he studied viel lod Waxkt > Lolame “Wat paged Se bard,+ough camrechog cle Bs Tinrenion Manoopmen’ sa process fm uicly Individuals attempt 40 combol Rea prelon i ctners fon them. AL emo Us diay AK Ahok exenyone ghould ~haqk geod ent “echritg SeOP prorection Appoeciat Association — Atsouy active avd being engaged Mato Being consietent * Behavioural rete hing Favour Apology Excuse Comforrethy - rotors ~falouirg the ales and deqlatone J Look he ovaanisahion Rosonality %¢ dived fin qneck word “Porora" Meanie» to aptak “tharos * Personatity tthe combination of chonactenishin on qualities the foreng re Unter Tewty + dE gignifies the swle kid a Fomor plage To gubblic > factors Infuencing poseradtiys Thore ame & actos /Afmeniions ered’ yi Chamadeictin ane gamed foom one afnertion to the next ofnenation Boot: How we Kink alto drapes over Rewonebity Sf —€steerns ME confidence a a penton “SAR confidence > pottie attitude and soKefactien "Moat confer? Weaative attitude and no axliofaction Ne Bocialigation porocen? Rersonalty ablvo degerds on socaligetion skills of pee 5. Reson -cHuction Aritenaction: Fin whic duction the parton je ard Hit which yerton Toteretion % vapperivg, % Basooality as 2 Cqntiouums Brey Tndividuol sill rove o urlique ersonality v Combination of dt#fvert M6 =Big, 5 reads spourt Arfeenk personalities imto S dimeniiona uabich collectively define O purcn Fach dimension ha, a comtinucur genies fom Lowto Ken which descloes Aimportont made -to neaaure he personaly, Bites one baoken “to 5 categomies , each costegpet 1 unsonse— Le perience le, they abun nen to Jove to enlore outing ov fre fo Renin on hi . "1 ; my opeemicded peop Flostble attitude veny eveative ,cunifous Amaginative Rick fates: Lovo opennes ? Follow noutine No flexible orttitude Lem coeotive and Sew curfour 2 & Drape wow disciplined ard how cxefil “ak pouon “Hasduovting, neat ard systematic, highly epoding conucrentioumnen? entiquunent = 4o which a peton 18 oroanised ® Not sytematic = Lew goal amiented Not depending 3 Agneeatlenes Depee to hich -helphs , cooperative, fafend ly ard Kind! = Controls neptve emotions a pein agnees With othe Love capeeablenen: « ecAihoosys doutstfd = unfsiendly and uncooperative 4. Extoaveyia Behaviour wihele a getion efor being around people more “har being abone hig by involved J toctal acckivities = dalkastive , active, enoeete- * Neto ticigrat allo called emotionad Tnotabitity terdency fo expaterte negate evolins te eng, then, arnichy, deprston =more self congeiousnes Lore _newoticisn’ calm, even tempered, eompored , unereiovad Ox Dro Wino? Foo mpoouirg af _aunnenes Cinoxsing abot youd, we wWhot He your shengtin ard Weakness —%o 19155 by Joseph and Horsey > -. Toros Window > four comnposttenents — [| all 4 windoust combined gives complete. ioforwation abat yasonality of an 4 Oyen | fubtic Quadoant: Sncludes po tehavieus, feelings ard moti also +o othes- 9 Nidden | pcke Guodsants a venaows vkch ene traun erty tO qouself but oot to ofes a Gecrets: Quadsact + yy Lehoviouns diel us ives «hich oe Known to yououelf ard do act now, ook otren Inove it called ransaction cormmurseation exchange beleen 2 people & 4 veep dn 50's ona) behaviour Mettod of ar . ot of analyging ord unbsstaring fntenpeus stalled transac fiona) ana Shady af havens bebaen people jrab hae ate Beqo slater “rat makes human TDonacko 7 vantactiona) analysis aumes © pessonalt 4- Thsent fap Hate? rohich people Lehave,Ret nink dike hela parents c= taho “8 alsaip Lake B abso gor 4 > A. cotbical PoNee” shict 2. Nurtasieg per ange veroves acer cHuations d+ Adult _ Gp fle fo wkidr oF penn clalaleond fencea( No paredefined belay wo) A late Atok fae poset en aid > Sade? An udhida . peEN beones Sooty Mike havo they 3 aaa 4 A sede edlahood pick ocho Dv cases ‘Mogatsrtaking er 2 Transaction yest Thee o3€ 3 transaction ~rypes depending on ep chates 4- Complerrentasy, yaruaction g. Nea complementary +rrorsacton 2 Ultsion toruaction. ~howactions By ctied prvat “rorsaction Bg toaacion, ren yotn sends “tne SHinukes and : Auk avd mecetves “ne ten tors oh ee clade pypecied sexys fom cir me a 4 Complerrert “Roth people one ferticflad ard cormmurication 4 complete 2+ Noncomplemerrary tvanunctone: Alito called cxoned ~Wawtactione. = does nck gtk expected resporte ax serporie Yt not om expected, serdar sill wind Up the han soction — Bert people one NK Baefied ord strowsaction We ack complebed 8+ Ultexion Transactions? alto called 0s duplex momsoctions sey oe the frost confusing Anantactiont: a2 hey Fave double ereauting ‘ eveyone urdestarsting ot ning adden ats roman us Aoaile —Kavuactions — Trey ve Unnowded [underioaie ar Lomcastie meas o ey & Adstude gt wo ahaterrent | tmpaerton ettines Favourable funfavouaable about panen object ov event ecky How WE “feel alcout eomebing. Bke chocolake —> to attitude, % Seaynt Kom aockal Potenactions & ex peatences alithade bos, an olfect attitude bk influences behaviow attttud e a atatle “ry (mot anke perception) Components/ dimensions of _altfuntes 2) comporents a+ Cogeitive copes £ che comyorert sf allude hich Tavolver leelief Jroowedyel Fock (eas | fafearnasion Moroes Reple “HAinys AAC tee avttthude developed due to belfeves fact ete tive_coraponent The comryorent af onde tohichy tovelves emo¥ors /-Feetings torcords peo aNiags ete ope, Feelin Laws, tod arapry {tke eke Viow ad componest ¢ E qMtlude Which fovolur action: fowavels peor avd eoyle A hapry employe Ua productive 4e empoyce’ soefat to yolttive feelings om attitude “tat Tadivehels Laue towards vein {ob Ege connct be seen, con onby AEE a haya Corgan) Factors Influencing Tobo_Searithy 4+ Pony ~ fay [roger / Bonus be Working condiNions - Lsovtty corditiont or envivononts =» Promotions and Snctements a = p82 Suppontie Pedy wanagen, wom = good Aearn mates Outcomes of Slo sertiefaction s A= feoproved performance More -huamovel Los absentedism row “to wpe I 4s Macc people uit Golo Ban activities roonetent reer fs @ * Dogars second cornestiqnentt: Comanigtionnd conestinnes section area of wy O90 Sofwwentg, Pasoral Fockow ~aRg Osgon%iortiord facto - & Non erganitatioval 3+ denprved perfoerance Ls More tusmoud a Low abeentecitn a Hine ofa peorle a bch eerene now > te Coreattiog comnmuntty epe 2% Motiuadinn : means tre georny, BARRO EM Qdecormer af oveprSirtions)_comre eaxtinfaction: on “Hee Soy, ocomtlment? § conta attitude factors At How to Impere cxagetision’ corrttment: 1 Giue “there amasiance craps onal Sutice fon envisonmetd cakich employee Move “Ou $6 the usillirgnens of O peien—to wake intente and pesststent efforts “1 s s Tentien : i 3+ Acker to sakieky necks ond motives i U- Goal accomplished S- feedback Work Motivedtion Measies: * 4. Content Teosies 2 Rrocens Theasies a- Conternposary Theories Cament Treosies ¢ 4, Mosloot Need Hienorschy Aheony 2- Hertz bog two factor treony a. Alderfes madtfied need hienaxchy theory 5 3G G aeaqgses stheony X and “Treo HEEL ietaneas | RY) 4 Alderf lenfers modified need hierarchy ~H aclay heey? -ot No called abled ax (RG Goowth(@) + Retorednes Ce) xtctence (ED # Exickence Needs: evovivel fecustty neal) 5 Prugiodogiad needs + v feed pens Need! +R Reeds acguiged Wo drow YH we abated to “Hos [octal velabion (Bociad needs + some exteom needs) Reedy: qquived “Wo develop lanow ike fo esan move moreyito gain snove tnowledge Chorne ester needs t GIP actuadigation need) i Roh 2. rec ©) % Poiitive ongertstioned behavion (RoR) + at Ts defined as the dudy and agitation ah poltive aient sHhat tan be eneaauved , dew sengina avd paycholopal capa tie perwurce rpeovernerd Tn “todayy wlorephce ond effectivdy warcged fox yenforraancea for (08: (ood Theos, ord sesecdh ~fidtigs ts ne peovercent b+ Urdqye conce ge Pexfomane Re Opn to devdonscnet Ge VaSid measures fom POR: Te Opti’ f 2+ Emotion) MeeLMaen ce 8+ Sat Efffcouyy ‘ae | i St Ws the tendency “fo “think aged plead fudtrre. Mopieg Hak & Ruste il aeavch ~for positive things Se negative |e Hucttons alto , people. Wnstead af bad post + Emotion! Srite\Wigence’ seg es ae of employee to Identify and accept “he emotions oh otras 9 oxda 40 cartho| “tho &* Bemethirg OrOrG > Bos oneaall ussinout agocltag,, Ue aroulld Mink of cud Netcke erations « « Setf- Ef ficoo* C sed confidence) When . pesson \elieves tat Telthe com acieve & pontiattoa “task Succertfally, a 1 ts called oehf - ef Fea: % Commuisaiost UNIT. 3% information behvinen gerd ard receiver “thoough ond 4 oy led coenmunieatton > (Menage) 5 channel decoding» Rece? . feed tack 00 fxprenion Flow and organization velabion 4+ Bowed on exprertton on Flow! type yeti) comm Fafomader flaws fren pond ‘to down oy viceveua I. J bupwccurel types 7 Soe deconoeved Floxs bls people of tame seed t <> Cludert geogle who ane neither fom some devel ov game S tte ef Mechontal & Sawdon Ong: betatitn —Oeyes Isforad comm th + Srformad COMM, — Caeua De 4 YK Trtenactve_Communteations Te % an excharge of ‘dea whee both pastictpants. tuhethes human [machine fast hove effec on one anctter. ete ose active ard —4t ts a dynamic tio nay -flow of information one-ray ~ Radio, TY, Newepaper ce tally “o_O? 1+ Task Cocydinatoo 2 Reopen lying 3 Information shasing we Confiick Resolution ©) Bosorers for communtartiontt Basuten — some obstocle — s-types 4 Semone Rassias: “Necatuloay, = Bargons ~fliy-tote to qou sata} = Weiorg Taronslations mfifeteg Stara) abd & Mon vabal not ewakbny fogdthen wu usd Ai FAuences- Ordos; in ators coy heicoaniy 6 angry wes wre ue. fad ta Codey Sy) Je AKL Fercnces. ope las diff abttude devcly JI HAT are 3 Fesroral Bassi Room Let Emotional cor + Phigiod Bassin lefective Gquiprned ~ SE Macatee Aishasce seat pane ane dictubigthe cOmea® Notte -€ Se Orgetztiond! Booovient Role & Slats oral Shruchuve Ho Tpove flow of_commusiatient 1+ Tacin Goplouges 2+ Encorsrage tno Hayy Comrmmantcation 3 Comey, ox ard conctse menage ue Gruse cossectoen, In Infeerration 5. Facts ©n dyrantigny - Hot wake peonte hove 6. mprove Relationships 4: Adopt flat emenigetion suuctuve &- Fovide Aimely Snfarmation, Ox Decision vatirgs SE 7 a. mental process oeuttirg, in selection a an action ~from vaious, alternatives —Amportont joo for a sana « Begs In deciieo walking, grocers 1 Daerrtification at probern 1. Tertifiesion a Altanatives is each ~Altexoattves tne best Altemnodves decksten Encourages emnployees an be wed both ~fornlly /infowrattsy types dedemocralic Technique - Both manages ond ennploage's torrtver take DM decisions ove taker-fromie emploge's€ > Consultive Technique Fit the Noe decisions ate evaluated Uy seraget & foal dechine 7 taten * Grup Tecivion twat Decivion akira is done by ayoup tretead of 0 Techriques in qeup dec \- Boaio clasnsiqg.: Spontaneous Teas ally, all Teas ove gartheral = then eos ane evaduded ~ coftiatern & nd allowed — people cae encerwaged to gue Weas — Nevo dea roy depend 6 pseviows Fdea also. a. Nomfrad Group cht pe CNG: Each puson will goth NXict nets Teo Croat to, public) oll ideas ove wetter on choyt = nek undesstead — Le need to clavifiedrtrem cleady = Goch Wes till bE VES, reajoty users. peg Techwique: Used -fos for ccostig “fduse ons “1Sefox BO experts ONE faudved. kook TS sent to experts No fojerection Weslo experts pew axe collected avd COS ws ye Devils Advocates One pason — cartic 4 a cvitic vole he pactlema astectated ustth each Fea Lill rae alll convince othen peopl eeple ahead gi ihe cic explorations to “ihe peerte problem avd Clectworte reel jth ach other “Hour comptes I yep ited wi Projector i ead. Members of ee eudey eeaunneys pike ourable all peeple > ne peraon => at “he codex ive idea Jalk with peston ot centey No ano people should. speak with caohathey only a+ Didocke Trievechion + bed cen Here ane NP oppose Wrap, @ Ce ond No) Ne9, Bee usll participle, deur and ft. idea lop fron, SGOPS J ge hel xs accepted - Latly » ofthe yo ino Soteoctieg ret! an ertoaovdinany Soest Refuse aero experienced by & pason when hey fee diy suction, cond Fhire ett > Group Slaen: fot g qpup coordination ~ Bock of soci support Conpict - fighl among. group roma 8+ Cagarigtional thyens = organigational policies oaganigahorad ehuctuve caganigelnad proces Preysical conditions Us Extsa Oagarigational eben? “oat Te the shes You ove fay Cube of the oxgmsiion Ox effet of hour Fey oae of Ses 3+ Rryptologial _effecs: Cpryiv) tres focaeax - human body distuabs —Hioh BP - Trcacond heart beat — Headaches te 2 Raychoentoad éffects+ (etal ) —denuien y Te asl Seod ~ Boredom ~ sseqahive feng, yee divatisf action 8 Behavioural offecks AP alse ‘incseaucs , kehaviow chorgts = tors per fornonce high absentecism ; i addictien +o droting dick + Physica) Cxerctes “Tinme enianagement tonions - Cognitive Therapy dome interactive i suet, we Sike fy Pel, Has, TY, nus Othe, sheckgios Dora tre Ae > cape up with ale, alo “Gord org clivate ~ clastty ‘ip sole = cabs, prowivg & conning a\hex etyactegies @ »& congtict: State of Aragpeernent [refisunderstanding by tndividudls o+ pups UH “the ormprigadon aauttivg fiom oppating, needs > triyees d+ Interqoup Conftict ¢ Teter means bles “0 gv Tirta. means Wihin thet Hrs groups / departments /tectons —obso cabled oregenigttonal conflict Royons - task eperdence amery groups 2+ Tertroqioup confitct « Lotito The OUP -Goup pollia ge Inter Raorad conflict = Sore - Fe bluo people / pertons /individual, deasen - Diffeences 1H perceptions ord \sersrabities Sertse.~ peered Cor licks usin o pexsor [Link] - roudtiple oles sexowed ~ People -feed Creorrvaged ard sot rote Resolving conflek ~ cbuelep nd tviduals _ PS Negasve Consequences © Covflick > confusion , freonsistency > negative behavioug 2° failuve in achewviey gout “K Sacleyies to cope up uhih sbeewenapiic le Minimize % Priastlize goals 5 sy 3 Develop compatiilty Yoo penal @ saganigioa! gots 8: Oganigelin Reshuclot 4 Gepanaion of REOUE_, wachineny Mumann trong SEUNIT- 4 weer © x Roser ond palitias Collective deans wd by goers locgoniyetion POLE aloilfty to make thing happen ey: Manager - aiqn fauks to employee Type of _pouer: S types 4+ Reso POs Peron in pwr? Fe sewords to ones who petfowm Lette Gr Manages good wok > incentives, benefits, ay + = noma) work > nothing 2 Coacive pours Fesson in poor? 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Romates about finportance of group fe ethers We The _negetistans JS Seecuvces ard sraker deol oo kerobf af ME gqoup «Me Spokesperions votce af the group @a vee A Dysfunction of groups and teamat dysfunction) <5 malfunction Skyfurctions nattertion Yo Jette 9) Fuoidance of Scccuntatiitiy / Back of commfment ony © Fear of confifct 7 aysfanctonteg ~ Absence of “hust Popects of effective feamwovk t ~ comenitmnent and ~hust = open Lines of communitation ~ divene capabilities ~ adaptable 40 charging cond tions = cenfiderne ~ freedom Reasons ushy teamwork foils a Sack o eadesbip = pacince of Seyatve people in grup = dace of proper taining Many Mncls belfeve showy 19 Jeammovk fo neath sets ges ord objectves ~-forrnig trams acrord the Pobe Om help employees to connect globally and s S Ranctions of team: tout ~ conf management excha Pnovoledge ~ conynittvent accoumtabtlthy, — focusing on results “Tes -foor atrengthentro, “Hearn Seanpwabes communiate properly with yous Feust and cneapeck ghaxe Knowledge amerg each ote Accept and provide feedloack (+e co ~ve) = divide work qpally ~ setting cleos goals avd objectives Type of teams io modein exovbipaces ~ worlefeg Hearn = Specia pusowt tear — raubti functioval (ors ~frctioad feann - bf woroged teams 4k Tob desk ocean for Wen _perforwance: Aso fii "J the toaks ole delea, oe U6 ores, oerponuTbslies, Crewelge Sequitied “VO complete clowiaqes “for Wah paufowwance je Jos Rotation Bs Jeb Enviichmrent 4+ Tob “Cntaxqevent Tak ~ gmolter pasts ef oO fob ly explained [specified 4o the yaunn ako it doing Mhet cheadg be cle > Rotetit Fixed Heme Inteanls ~eraploue -AWrey do ool get lconed faslea tr Mentted genie & Hive, Hirg on Vowious ‘rales ee diffed om, One GHo to ameter ~ digfaent ~ cam envance akille by Looe lo firteneverst $ Birefe poten should hove wan cette effective sesource utilization ations adil seve sah Fer Krom shortage of setources eatin, focus Yo that, oxepi Tob GSanyprertt Mutiple ‘asks, efegte pexton ase cembite4o ave 40 Ge “Ti pol Gtrdle goren- rove Aosts- simple, Cenoce tits) Ee HOD - managing + Heactiny DeXills- regent abil teachtey ake secep ance {4008 Comm tment feedkeck on prenpen towed gen) Teoportances * aan help you stay focused Stay motintel oncenivate oo Rearwing oe oaks constontly npovley eoalt S awid multiple gees ber trey Dead to confusion J Example # Human Rexource dept Goots — Recatitfny - staf tirg ~ Wotining, = Rewoucls & Compentedion &) Exnplouee setts faction Seldiing * Quality ef _wovk Jefe; means fovoinableners/ unfovowablenen of an ernployee 40 do job Tn that pasticulay ergprtigition (mad Foportert fectos-> WoWF Sife balarve Love Life nlance { fofafont Pessoa Sie Sle A \ Tol Gases Forsily friends Sak AR allows empoyees “to have proper tnllance H/o pewoa) ard PapPutioved Nife Hine rorogmrest abso - , dork Sife_knbance t os bereft, ackivitier “tot need more time and ener ay bulk havity Lem Teapovtnusts up to othes Benefits of coork Affe balances Ieenotivates empleyees and Toxproes ‘Aheic afore hen cto get deQief Prone shew ke Releed emploge A! emere prodefity “than khvewed one fave aay BE Age bee eating dere Fie work proces Aechadogjiad aapecle 2% O%G50 hing wonrrent fh which og a= \eiune dime helps uw Car K Lodo Technica Detign and ah performance ecio Teche) deiign ‘ohegeaction tocia) and Jo, nehuont of sess clevebopers ,17 and envi sation ‘send ond suppoted m performance wovk practices had inthe og: then ach tystern ton ai) ideertify ycierd foaligis You a> Fledie unkiy hou iy, focilfies- for ¥* fo Gwole oralasis leche bb ur Tee exabualio G6) ¥ Betovione) parforwanee rranayoneclt pagep seveads the tind ef behnviow! needed to achieve orgarfsativa) gels 4 earnest pur have 2 principles Rafeforcerent & puthmend priiples fin belavianal Re Fowmante eanagerned {+ Reinfexceme-t de punishes + Reinfoxcerned! acceleroty the pecbatstity Shel; havea oerteeeam = 8 compcrents 4+ Postive Reinfoxemed + Ruward -for a partiadlay behav Giglensity of aeward is acrordiy fo lehavieu ef on fndutduall Gedain ZnO eomnetity “fo Improve ‘the Lehaviout Hoke away feom ticls “ox dakty sethfocemedt back patie of xeifercernerd £9¢ Tabry wavarels back = punithmamd * mn fb the peson whe fas undesited behavioud ira Commonly wie “Heol 40 cobect 07) modify Mhe egonigaloral behowious fa Sing Reduce NOH gig, event fret, 4emoval-fum organigton Tirtonly of puted depends 60 frtenutty of rislake done a he efther private ox public Ruishmrent cor fi tool So should be eed coefilly “= Parichewt a voy pooes © . OD Rovers af tehovioural modificions Step by atep process to modify “the behaviour of employee to tinprose “he pexforenance of The ganigation . ‘cation? Maragess ghould clounify al! behovians as deivabe (ox) undesisable cextyimpoxtant behaviours should be tdentified: 2+ Measurements uency Of Caffe) behavioins dhould be rensuved “Gustin init - m0 action needed rove than ivi - aclon should be “ake a fra Behovieuns “hed need mecificalion cme idenbfied to the poeviout ep. Trete kchavious ove onal aed Fralygis > will give Tnformation ated condeyuences of the behavioud UU. Trrtewvertion Once analysis is donee ahould develop an effective Tnkewention hole avd ce | c " . 40 Trprove “th 3 @srrcdeyies — postive mative scinforcenertethelon, yu Spits behaviout Lualuations ’ femplerrented . ovale fall Ye foplemered relies ove using, propor at fe undesirable behovious 18 convected ov nok Readers axe kown with ckiNis Seepitved fos Neadsslip Whip ality 1 nhaent ‘axe born not made: 2+ Trait theory’ Reus Seaderskip Lehoviount axe compared asith old and effective Kchaviow to determine WE they arse effective ox not 8 Continga Leadership etyle chould charge according t0 stuation ie not predefined style alto suggests that goeat Jeadehp te a combination af rary Troportant factors 4. SHuctionad theowyt Bina fo. Comfingeney “Theory, Bugagats Nhat leaden should aia charye stherr Seodenkip style accents “fo Syacttion by consideving ype af teak, nachuve of hefty ~followes ete. s+ Behavioural “Hheony® focuses on behoviow ond ackow ef Seadesskip fastead af ther chavacter -® tehoviourad akills one needled—-fechufeall human & concephiaf Activition of qoeat Jeoder + ~ Eelablish yous oun Jeodership style ~ Gereecle and mafintain a plan mofivate gubodinades daily ~ €alucte the outcomes Stills ef pect Sead

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