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Network Engineer Job Description

The document outlines the job description for a Network Engineer, detailing responsibilities such as technical support, managing the support desk, and conducting root cause analysis. Key competencies include network performance optimization, troubleshooting, and knowledge of routing protocols. Preferred qualifications include a degree in Electronics/Communication, relevant certifications, and experience with network monitoring tools.

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piyajoshi440
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17 views1 page

Network Engineer Job Description

The document outlines the job description for a Network Engineer, detailing responsibilities such as technical support, managing the support desk, and conducting root cause analysis. Key competencies include network performance optimization, troubleshooting, and knowledge of routing protocols. Preferred qualifications include a degree in Electronics/Communication, relevant certifications, and experience with network monitoring tools.

Uploaded by

piyajoshi440
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

Position : Network Engineer

Reporting : Functionally to Team Lead and Administratively to A.M./P.M

Job Purpose :

 Responsible for the technical support process to onsite client


 Managing the support desk, productivity, and accuracy of response and resolution management.
 Expected to be able to work in rotational shifts.

Accountabilities / Job Profile :

Taking ownership of or being an active participant in IT project delivery activities, including:

 Root Cause Analysis: First level troubleshooting, log analysis and database queries to understand problem
and find root-cause. Gather and analyze information about the user's issue and determines the best way
to resolve their problem
 Problem Solving: Coordinating with technical support team to ensure issue resolution and ticket closure
 Proactive Monitoring: of systems and communication with customer regarding any variance in service
levels Log, categorize, prioritize, track, and route incidents reported by users or raise alarm by monitoring
tools.
 Resolution Management: Acknowledge an incident and track tickets until successfully resolved.
 Implementation and design new networks as per the requirement and design the network as per audit
policy and close the vulnerabilities.
 Configuration of STP, FTP, DHCP
 Maintaining the AAA (Authentication Authorization, and Accounting).
 View and manage traffic log, security log, event log and document them.
 Manage Cisco 1900 series router & Firewall

Competencies :

 Maximizes network performance by monitoring performance; troubleshooting network problems and


outages; scheduling upgrades; collaborating with network architects on network optimization.
 Solid grasp of TCP/IP stack and its internals as well as related troubleshooting tools (connectivity
verification, packet capture etc.)
 Motivated self-starter capable of working in a team environment as well as individually without direct
supervision
 Strong Knowledge of Routing Protocols (BGP, OSPF) and Cisco Switches protocols and proficient in ADC

Preferred Skills :

 Engineering in Electronics and Communication / Computers


 CCNP certification or higher ITIL V3 , F5
 Cisco router, switch and security products
 Experience of network monitoring tools
 Experience of F5 load-balancer products
 Understanding of Checkpoint CLI, experience of Checkpoint Smart Center, Console, Defense and
Workflow as well as

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