Rev.

04

February 2015

7400

SERVICE MANUAL

359006300

[Link]
 SERVICE MANUAL

Introduction

This manual describes the 7400 system functions and the allowed service procedures
for the Service technicians.

The service manual is available in English only.

The manual is addressed to all the Service centers directly authorized by Esaote. All
the operations described in this manual are not critical from a safety point of [Link]
manual describes all authorized operations.

WARNING Perform only the operations described in this manual. Any unauthorized
modification may introduce additional hazards.

Do not attempt to service 7400 unless this service manual has been consulted and
understood.

The enter and context menu keys are respectively indicated as ENTER and UNDO keys
in this manual.

The electric diagrams are not enclosed in this manual.

Esaote disclaims any responsibility for work on equipments made by unauthorized

personnel, even if provided with technical manuals.

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 SERVICE MANUAL

Section Overview

This Service Manual is composed of the following sections:

 Section 1: 7400 Service Characteristics,

 Section 2: Disassembling/Assembling,

 Section 3: Parts Lists,

 Section 4: 7400 Block Diagram,

 Section 5: Configurations and Calibrations,

 Section 6: Maintenance Procedures,

 Section 7: Troubleshooting,

 Section 8: Check Lists.

WARNING In this manual WARNING identifies a risk for the patient and/or the operator.

CAUTION The word CAUTION describes the precautions necessary for protecting the
equipment.

Make sure to understand and follow these instructions.

Keep this manual for future reference.

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Table Of Contents
Service Characteristics

1 Service Characteristics....................................................................... 1-1

Identifying the Boards ...........................................................................1-1
System Information ...............................................................................1-1

2 Equipment ........................................................................................2-1
Disassembling Equipment .....................................................................2-1
Service Procedures ...............................................................................2-1
USB Medium and Re-Writable CD.......................................................2-1
Upgrading Disks....................................................................................2-2
Safety Test Equipment ..........................................................................2-2

3 System Start Up with Service Key......................................................3-1

4 Precautions ........................................................................................4-1

5 System Packaging..............................................................................5-1
How to Package the System ..................................................................5-1

Disassembling/Assembling

1 How to Remove the LCD Covers, the LCD Display and Batteries.. 1-1
LCD Front Cover...................................................................................1-1
Tools ................................................................................................1-1
Removal Procedure...........................................................................1-1
Assembly Procedure .........................................................................1-2
LCD Display..........................................................................................1-2
Tools ................................................................................................1-2
Removal Procedure...........................................................................1-2
Assembly Procedure .........................................................................1-3
LCD Rear Cover....................................................................................1-3
Tools ................................................................................................1-3
Removal Procedure...........................................................................1-4
Assembly Procedure .........................................................................1-4
Batteries.................................................................................................1-5
Tools ................................................................................................1-5
Removal Procedure...........................................................................1-5
Assembly Procedure .........................................................................1-5
Spare Reference ................................................................................1-5

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Part Lists

1 Traceability........................................................................................ 1-1

2 Parts Lists ..........................................................................................2-1

LCD Display..........................................................................................2-1
LCD Covers...........................................................................................2-1
AC/DC Adapter .....................................................................................2-1
Batteries.................................................................................................2-1

3 System Replacement .........................................................................3-1

How to Save the Internal Archive and the Clinical and System Settings of
the Original Unit....................................................................................3-1
Tools .................................................................................................3-1
Procedure ..........................................................................................3-1
How to Copy the Archive and the System Settings in the new System 3-2
Tools .................................................................................................3-2
Procedure ..........................................................................................3-2

4 Power Cords......................................................................................4-1

Block Diagram

1 Block Diagram................................................................................... 1-1

...............................................................................................................1-2
Probe Adapter (PB) Board (B1) ...........................................................1-3
Front End (FE) Board (B2) ...................................................................1-3
Probe Transmission Section .............................................................1-3
Probe Reception Section...................................................................1-3
CW Acquisition Section ...................................................................1-3
Power Supply Section.......................................................................1-3
Battery Bridge Board (B3) ....................................................................1-4
Back End (BE) Board (B4)....................................................................1-4
Keyboard Group (B5-B6)......................................................................1-5
Antenna Boards (B7-B8).......................................................................1-5

Configurations and Calibrations

1 Service Menu ..................................................................................... 1-1

Language Setting ..............................................................................1-2
AC Filter ...........................................................................................1-2
Frame Rate........................................................................................1-3

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Reset Touchscreen Calibration at Next Reboot................................1-3

Tools ............................................................................................1-3
Procedure .....................................................................................1-3
System Logo .....................................................................................1-5
Enable Firewall.................................................................................1-5
Patient Birthdate ...............................................................................1-5
Operator Initials ................................................................................1-5
Wi-Fi Connectivity ...........................................................................1-6
Timeout for the Screensaver.............................................................1-6

2 Licences .............................................................................................2-1
Disabling Active Licence ......................................................................2-1
Demo Licence........................................................................................2-2

3 Software Release Installation ............................................................3-1

Before the Software Installation............................................................3-1
Installation Procedure............................................................................3-2
Tool...................................................................................................3-2
Procedure ..........................................................................................3-2
Problems during Installation .................................................................3-4
FPGA Rescue....................................................................................3-4

4 Thermal Printer Installation..............................................................4-1

Procedure...............................................................................................4-1

5 Printer Installation.............................................................................5-1
USB Printer Installation ........................................................................5-1
Network Printer Installation ..................................................................5-2
Printing Test Images..............................................................................5-3
[Link]......................................................................................5-4

6 HDMI configuration and compatibility............................................6-1

Maintenance Procedures

1 Maintenance Procedures ................................................................... 1-1

Trackball Cleaning ................................................................................1-1
Tool ..................................................................................................1-1
Procedure ..........................................................................................1-1
Battery Replacement .............................................................................1-2
Charging Procedure ..........................................................................1-3
Storage ..............................................................................................1-3

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2 Safety Tests .....................................................................................2-1

Safety Test - Operating Procedures.......................................................2-3
Procedure ..........................................................................................2-3
Measurement of the Impedance of Protective Earth Connection 2-4
Measurement of Earth Leakage Current ......................................2-4
Measurement the Enclosure Leakage Current .............................2-4
Measurement the Patient Leakage Current (ECG cable) .............2-5
Measurement the Patient Auxiliary Current ................................2-6
Probe Safety Tests .................................................................................2-6
Procedure ..........................................................................................2-7

Troubleshootings

1 General Rules for Exchanging Information..................................... 1-1

System Information ...............................................................................1-1
Log Files ......................................................................................1-1
Fault Description ...................................................................................1-2
Copy of the Archive ..............................................................................1-3
Copy of the Clinical and System Settings .............................................1-4

2 Log Files ...........................................................................................2-1

Log Files Organization ..........................................................................2-1
LogParser Executable .......................................................................2-1
User Session ..........................................................................................2-3

3 Format Disk......................................................................................3-1
When Using the Format Disk ................................................................3-1
Format Procedure ..................................................................................3-2
Tools .................................................................................................3-2
Procedure ..........................................................................................3-2
Boot Configuration ......................................................................3-2
Format Procedure.........................................................................3-3
Boot Re-configuration .................................................................3-4
Burning Utility Installation ..........................................................3-4
Software Installation ....................................................................3-7
System Reconfiguration...............................................................3-9
Settings Installation....................................................................3-10

4 Remote Service ..................................................................................4-1

Pre Conditions .......................................................................................4-1

Check Lists

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1 Check Lists ........................................................................................ 1-1

Technical Check List.............................................................................1-1
Maintenance Check List ........................................................................1-1

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SERVICE MANUAL
Chapter

1 - Service

CHARACTERISTICS
Characteristics

SERVICE
The aim of this introductory chapter is to illustrate some of the characteristics of
the system of fundamental importance to the technical staff, in particular, where to
find the equipment status and how to keep it up to date.

Identifying the Boards

On MyLabAlpha the system and the external power supply can be identified:

 by its Reference (950... or 259...), which is always indicated on

the label stuck on the part.

 by the Serial Number (SN), indicated on the label stuck on

the part.

The boards are not accessible and cannot be identified:

System Information
Press the MENU key and select “SYSTEM INFO” option. The unit will show:

 the model name and serial number,

 the installed release,

 the hardware ID number,

 the installed release build,

 the BIOS revision,

 the CI of the boards installed in the system,

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 the button to export the log files.

Note
The BIOS revision is also displayed on the touchscreen at the unit
start up.

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SERVICE MANUAL
Chapter

2 - Equipment

CHARACTERISTICS
SERVICE
In this chapter the required tools to access the system internal parts are listed
together with the tools to activate the Service procedures and to perform a
functional test of the unit.

Disassembling Equipment
The disassembling In order to access the system, the following tools are needed:
procedures are detailed in
Section 2. Tool Dimension

Dynamometric electric Phillips screwdriver Medium and small tips

USB Alphanumeric keyboard -

The use of an electric screwdriver allows the access time to be minimized. Low
torques are recommended.

Service Procedures
Service key The service procedures that require an interaction with the unit, as for example the
P/N 8610264000 language setting, can be activated only through the service key. The service key is
provided with an USB connector and can be inserted in any of the USB ports.

The key must be inserted before switching on the unit, to be able to access to the
several service menus. If the procedure is not carried out properly, the system
doesn’t allow the access to the menu.
The symbol shown on the left is used in this manual to indicate all the procedures
that require the use of the key.

USB Medium and Re-Writable CD

To perform a complete check of the unit, it is suggested to always have an USB
medium and a re-writable CD. These tools allow the service technician to test the
functioning of the DVD burner and of the USB ports.

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Upgrading Disks
It is suggested to always have the last revision of the unit upgrading disk together
with the pertaining upgrading instructions. These tools allow the service technician
to install again the software on the unit, should it be necessary.

Safety Test Equipment

The safety tests have to be performed whenever the system composition has been
changed, either by adding a new peripheral or by having replaced boards. Refer to
Section 6 in this manual for detailed information on when to perform the tests and
how to carry it out.

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SERVICE MANUAL
Chapter

3 - System Start Up with

AND CALIBRATIONS
CONFIGURATIONS
Service Key
When the system is turned on with the service key inserted, MyLab stops its
initialization phase at the desk top, showing the tool bar on the main display and
the icons of the utilities on the touchscreen (see figure below).

Service key is required Fig 1: Touchscreen

Note
If the shutdown modality has been set to “Stand By” (“General
Setup” option of the MENU key), the system forces a complete
shutdown the first time the service key is logged. The same applies
the first time the system is turned on without the service key
inserted and immediately after having used it.

To move the cursor on the touchscreen, completely scroll the trackball towards the
left side of the screen. To move the cursor back on the main display, completely
scroll the trackball towards the right side of the touchscreen.

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Place the cursor on the “Workflow” icon and press the ENTER key twice to
complete the initialization phase and activate the standard interface to access to the
system menu.

If the workflow icon is not present create a link on the desktop for the file
E:\inst\[Link]

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SERVICE MANUAL
Chapter

4 - Precautions

CHARACTERISTICS
SERVICE
A series of precautions that must be observed each time you perform an operation
on the system are emphasized below:

 the equipment must always be switched off before carrying

out any service operation. In the same way, all the probes and
peripherals (for example external monitor, printer, video-
recorder) must also be disconnected.

 the boards must be removed when the equipment is powered

off.

 an electrostatic discharge occurring through the contact with

the operator, can irreparably damage the electronic
components on system boards, that are sensitive to electro-
static discharges: it is therefore recommended that
precautions to prevent these discharges are taken each time a
board has to be removed/installed. In operational terms, this
means:

 the machine must rest on an electro-static mat connected to

earth.

 the service technician must also be connected to the same

earth each time he removes or installs the boards.

 the boards and components must always be moved in their

special electro-static containers.

 for the service on the field, use the specific kits including the
anti-static mat.

The chapter entitled “system Parts List” details the sub-assemblies that are to be
considered sensitive to electro-static discharges (ESD).
When the board is ESD sensitive, you can find this symbol on the PCB master.

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SERVICE MANUAL
Chapter

5 - System Packaging

CHARACTERISTICS
SERVICE
Whenever the 7400 has to be shipped, the system has to be properly packaged
to prevent traumatic damage. The procedure below explains how to do it.

Note
The original package (composed of lateral protections, carton
cover, foam support for battery location, manual box and system
carton box) has to be stored should it be necessary to ship the
system.

Warranty will not be granted to the systems sent without

complying with the procedure below.

How to Package the System

 Disconnect and remove all probes and peripherals units from
the system.

 Close the LCD display.

 If present, remove the batteries following instructions

reported in Chapter 1 of Section 2.

 Place the system in a bag of coupled barrier by inserting a bag

of silica gel by 4 unit and seal the open side.

 Insert the right and left protections, as shown in the figure

below.

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Fig 1: Protections

 Place the unit with the protection into the system carton box
with the handle and the battery pack upwards.

 Place the carton cover on the system.

 Place the foam support for battery location on the carton

cover.

 Place the manuals box on the foam support.

 Close the carton box with triple adhesive tape.

Note
All the items composing the 7400 packaging are necessary: the
system does not have to move within the system carton box.

CAUTION The system could be damaged during transportation if the above rules are
not strictly followed.

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SERVICE MANUAL
Chapter

1 - How to replace the

LCD Covers, the LCD
Display, the battery
Covers, the Batteries,
the Hook assembly and
the rubber feet

DISASSEMBLING/
This chapter describes how to remove/assemble the LCD covers, the LCD display

ASSEMBLING
and the batteries of the system.

In order to carry out all the removal procedures (with the exception of the battery
replacement), all connected probes, peripherals and cables must be disconnected.

CAUTION For battery replacement carefully follow the instruction provided in this
chapter.

REF 221008400 LCD Front Cover

Tools

Tool Dimension

Electric Philips screwdriver Small and medium tip

1/4 h

Removal Procedure

 Remove the two (2) little rubber plugs located on the left and
right side of the LCD front covers.

 Unscrew the two (2) Phillips screws.

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 The LCD covers are held together by tongue and groove

joints: carefully insert a thin slotted screwdriver in the slit
between the front and the rear covers to uncouple them.

 Start in the lower side and work your way around the LCD
cover loosening the tongue and groove joints.

 Remove the small magnet from the old front cover.

Assembly Procedure

Carry out the inverse of the removal procedure.

Fix by one or two drops of hot melted glue the previously removed magnet having
care to put the magnet with the “polarity Up” as shown in the following pictures

Once the front cover has been removed, you get access to LCD Display and the
Rear Cover.

REF 3900000038 LCD Display

Tools

Tool Dimension

Electric Philips screwdriver Small and medium tip

1/4 h

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SERVICE MANUAL

Removal Procedure

 Remove the front cover.

 Disconnect the two (2) ultraminiature cables indicated in the

images below.

Note
The two antennas can be both small or big model.

Fig 1: Ultraminiature cables

DISASSEMBLING/
ASSEMBLING
Fig 2: Ultraminiature cables - detail

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SERVICE MANUAL

 Unscrew the three (3) Phillips screws placed on the left and
right sides of the display, shown on the figure below.

Fig 3: Lateral screws

 Rise the LCD display.

 Rise the Kapton tape and disconnect the cable.

 Remove the LCD display.

Assembly Procedure

In reassembling the display, pay attention to correctly fit the ultraminitaure cables
between the ridges around the LCD display itself. When the cables have been
positioned, fix them with one drop of hot melt glue.

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 SERVICE MANUAL

Pay attention to the right side of the connector of the cable. An incorrect
connection could damage the LCD display (see figure here below).

DISASSEMBLING/
ASSEMBLING
REF 221008500 LCD Rear Cover
Tools

Tool Dimension

Electric Philips screwdriver Small and medium tip

1/4 h

Removal Procedure

 Remove the front cover.

 Remove the LCD display.

 Remove the antennas from the old rear cover

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SERVICE MANUAL

 Unscrew the four (4) slotted screws (two for each side) that
fix the LCD display to its bracket.

Fig 4: Bracket screws

 Remove the rear cover.

Assembly Procedure

Carry out the inverse of the removal procedure, having care to place the antenna
cables so that they pass between the columns, as shown in the following figure

Mount the antennas on the new rear cover; place them as shown in the following
pictures and place one drop of hot glue. Pay attention to use a small quantity of glue
and not at a very high temperature as a too high temperature may deform the

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plastic. The glue must remain outside the circuit of the antenna, otherwise the
antenna efficiency may be compromised:

DISASSEMBLING/
ASSEMBLING
REF 141005710 Batteries
Tools

Tool Dimension

Electric Philips screwdriver Medium tip

1/4 h

Removal Procedure

 If necessary, close the LCD display and turn the system

upside down.

 Unscrew the n.1 (one) screws that fix the battery cover.

 Remove the batteries, using the flap to slip them off.

Assembly Procedure

In assembling the batteries strictly follow the instructions below:

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 SERVICE MANUAL

 Connect the unit to the mains. The unit must be OFF and
powered (the ON/OFF button on the control panel is
orange lighted).

 Gently insert the batteries. The board inside the battery case
could be damaged if the batteries are inserted roughly.

 Close the battery cover by screwing the screw.

 Disconnect the mains and connect it again.

 Turn the unit on and verify the batteries charging level and, if
necessary, charge them.

CAUTION The system could be damaged if the above procedure is not attended.

Spare Reference

The spare reference includes two batteries.

REF 224002500 Battery case

Tools

Tool Dimension

Electric Philips screwdriver Medium tip

1/4 h

Removal Procedure

 Remove the batteries from the system.

 Unscrew the n.4 (four) screws that fix the battery case to the
lower cover.

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SERVICE MANUAL

 Remove the battery case taking care of the connector present

in the lower part next to the unit.

DISASSEMBLING/
ASSEMBLING
Assembly Procedure

 Place the battery case without the batteries inside. Insert the
connector properly.

 Screw the n.4 (four) screws that fix the battery case to the
lower cover.

IMPORTANT NOTE: Pay attention to the position/length of the

screws. The screws have different lengths and must not be exchanged.
The board inside the system can be severely damaged if the screws are
inserted in the wrong holes.

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 SERVICE MANUAL

REF 229036400 Hook assembly ML Alpha/Gamma display

Tools

Tool Dimension

NA NA

1/4 h

Removal Procedure

 Cut away the previous hook assemblies

Assembly Procedure

 Gently insert the Hook assembly as shown here below

Take care not to deform plastic!

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 SERVICE MANUAL

REF 8200129000 Rubber basement foot (1 piece)

Tools

Tool Dimension

“Loctite 406 like” glue NA

1/4 h

Removal Procedure

 NA

DISASSEMBLING/
ASSEMBLING
Assembly Procedure

 Place a little “Loctite 406 like” glue on the cover

 Bond the foot with Loctite 406.

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SERVICE MANUAL

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SERVICE MANUAL
Chapter

1 - Traceability
The traceability of a system part is based on the Serial Number (S/N).

The Serial Number of a system part is composed of two (2) or more figures. It is
reported in a label affixed to:

 board: on the pull tabs or on the printed circuit,

 unit: on the rear panel.

In the following chapter all parts that are traceable are identified.

PART LISTS

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SERVICE MANUAL

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SERVICE MANUAL
Chapter

2 - Parts Lists
LCD Display

REF DESCRIPTION QTY ESD

3900000038 LCD Display 1 N

LCD Covers
No cover is considered a traceable part or to be sent in advance.

REF DESCRIPTION QTY

221008400 Front cover 1

221008500 Rear cover 1

PART LISTS
AC/DC Adapter

REF DESCRIPTION QTY ESD

151004300 AC/DC Adapter 1 N

WARNING Use only the AC/DC adapter provided by Esaote with 7400.

Batteries

REF DESCRIPTION QTY ESD

141005710 Batteries 2 N

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 SERVICE MANUAL

The batteries installed in the 7400 model are manufactured by Samsung SDI
([Link]), P/N RRC2024.

CAUTION Do not use different batteries form the ones specified above.

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SERVICE MANUAL
Chapter

3 - System Replacement
When the system has to be replaced in the field, it could be necessary to configure
the new equipment as the replaced one is, that is with the same clinical and system
settings and the same archive.

This operation can be done only when it is possible to access to the system internal
folders.

Note
All system licenses are correlated to the ID button (Hardware ID):
make sure to have all the licensees associated to the Hardware ID
of the new equipment.

Note
The Copy/Paste of the settings (clinical and/or system’s) can be
done ONLY from/to systems running the same Software Release.
Eventually, the system from which the data are copied from shall
be updated to the Software Release of the destination system.

PART LISTS
How to Save the Internal Archive and the Clinical and System Settings of the
Original Unit

Tools

 Service key P/N 8610264000

 USB medium to save the archive and the settings

Procedure

 Switch the unit to be replaced on with the service key

inserted.

 Select the “Control Panel” option.

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 Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER twice.

 Using the trackball select the “work” folder and press ENTER
twice.

 Using the trackball select both the “ConfSet” and the

“Archive” folders.

 Copy the folders in an external medium.

How to Copy the Archive and the System

Settings in the new System
Tools

 Service key P/N 8610264000

 USB medium containing the copy of the “Archive” and

“ConfSet” folders of the original system

Procedure

 Switch the new unit on with the service key inserted.

 Insert the medium with the copy of the “Archive” folder.

 Select the “Control Panel” option.

 Using the trackball select the medium in the “Address” field

and press ENTER.

 Select the “Archive” folder.

 Open the contextual menu with the UNDO key and select the
“Copy” option.

 Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

 Using the trackball select the “work” folder and press ENTER.

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 Paste the “Archive” contained in the external medium into

the local directory.

 Using the trackball select the medium in the “Address” field

and press ENTER.

 Select the “ConfSet” folder.

 Open the contextual menu with the UNDO key and select the
“Copy” option.

 Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

 Using the trackball select the “work” folder and press ENTER.

 Paste the “ConfSet” contained in the external medium into

the local directory.

PART LISTS

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Chapter

4 - Power Cords
The system is equipped with the power cord having the following characteristics:

Connector Plug Type Cord Type Length

Italy - EN60320/C13 I/3G CEI 23-50 H05VVF3G 4,5 m

Chile Section 1 mm2
3 conductors
10A-250V

EU - EN60320/C13 Type VII G H05VVF3G 4,5 m

Germany CEE (7) VII Section 1 mm2
3 conductors
10A-250V

USA - C13M HG (Hospital SJT3x14AWG 4,5 m

North EN60320/C13 grade) Section AWG 14
America NEMA 5-15 3 conductors
15A-125V

China EN60320/C13 PCR/3 H05VVF3G 4,5 m

GB2099 / GB1002

PART LISTS
Section 1 mm2
3 conductors
10A-250V

Brazil EN60320/C13 BR/3 H05VVF3G 4,5 m

according to Section 1 mm2
NBR14136 3 conductors
10A-250V

UK - EN60320/C13 BS13/13 H05VVF3G 4,5 m

Singapore BS 1363/A Section 1 mm2
3 conductors
10A-250V

Swiss EN60320/C13 12G H05VVF3G 4,5 m

SEV 1011-2009 Section 1 mm2
SEV 6534/2 3 conductors
10A-250V

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SERVICE MANUAL

Connector Plug Type Cord Type Length

Israel - EN60320/C13 IL/3G H05VVF3G 4,5 m

Middle SI32 Section 1 mm2
East 3 conductors
10A-250V

Australia - EN60320/C13 SAA/3 H05VVF3G 4,5 m

New AS/NZS 3112- Section 1 mm2
Zealand 2000 3 conductors
10A-250V

Denmark EN60320/C13 DK3/HGA H05VVF3G 4,5 m

SB 107-2D1 DK2- Section 1 mm2
8a 3 conductors
10A-250V

South EN60320/C13 ZA/3 H05VVF3G 4,5 m

Africa - SANS 164/1 Section 1 mm2
India - IS 1292 3 conductors
Namibia 10A-250V

According to the IEC 60601-1 standard these cables are marked by a competent
body (for example TUV, UL, IMQ).

If these cables can’t be used in your country because of the plug, they can be only
replaced by other power cord cable having the same characteristics including the
Safety mark.

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Chapter

1 - Block Diagram
This chapter contains the general block diagram description. The diagram shows
the relationships of each board having a unique function within the overall unit.

BLOCK DIAGRAM

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SERVICE MANUAL

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Probe Adapter (PB) Board (B1)

The Probe Adapter is the board for the connection of the echo probes: the probes
are physically connected to this board.

The board mounts n.2 (two) small connector together with the switching logic to
enable the active connector.

The main function of the board is to switch among the four probe connectors
selecting the active one for the acquisition.

Front End (FE) Board (B2)

The Front End Board carries out some fundamental functions regarding probe
managing and power supplying.

Probe Transmission Section

The board manages the transmission to the probe controlling the pulses to be
transmitted to the elements. The transmitters are individually controlled in term of
enabling, delaying and pulse shape by a dedicated FPGA.

Probe Reception Section

The board manages also the reception of the signals implementing the receiving
beam former.

The received signals are summed together, amplified, digitally converted and then
sent to dedicated RX FPGAs that implement the digital focalization.

CW Acquisition Section

This dedicated section manages the acquisition of the CW signals from their
BLOCK DIAGRAM

analogic delay to their A/D conversion.

Power Supply Section

The FE implements the power supply function distributing the supply voltage
within both FE and BE boards so that all the other needed supply voltages can be
generated. It supplies also the AT voltages for probe transmission and the standby
voltages for PC module.

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In this section a dedicated microcontroller manages the system start-up,

suspension and shutdown, the batteries and their chargers. The microcontroller
also monitors the internal temperature and controls the fans speed.

Battery Bridge Board (B3)

The Battery Bridge board connects the two optional batteries to the Front End.

The bridge includes the power voltages, the SMB logic connections and the
monitoring thermal signals.

Back End (BE) Board (B4)

The board implements several functions.

The BE board processes the RF signal through n.2 (two) FPGAs and n.2 (two)
DSPs. The first FPGA processes the RF signal and the Doppler data, the second
processes the CFM data.

The first DSP controls the processes on the two FPGAs, the acquisition sequences
and processes both Doppler data and Physio signal. The second filters and mixes
the image data.

The PC module is mounted on the BE board. The PC main functions are:

 Managing of the cine memory,

 Managing of the scan converter,

 Generation of signals for the two LCD displays (main display

and touchscreen display),

 Managing of the user interface in term of input from the key-

board and output to the displays,

 Managing of the digital peripheral on the USB,

 Managing of the LAN connection,

 Managing of the audio signal for the speakers,

 Control of the Hard disk mounted on this board,

 Control of the DVD burner.

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A dedicated Wi-Fi module is accommodated on the board. This module is

connected to the PC Module and to the Wi-Fi antennas.

The BE Board also processes the ECG PHISYIO analogic signal up to its AD
conversion.

Keyboard Group (B5-B6)

The Keyboard Group is composed of n.2 (two) boards.

The Keyboard board (B5) implements:

 the connection towards the main group of electronic boards,.

 USB Hub for the USB connections,

 n.1 (one) microcontroller for managing the control panel

keys, the encoders, the TGC potentiometers, the touchscreen
and the keyboard leds,

 the control panel keys,

 the gain encoders,

 the n.6 (six) toggles.

The Trackball Switched board (B60) manages:

 the trackball keys,

 the trackball keys leds.

Antenna Boards (B7-B8) BLOCK DIAGRAM

These n.2 (two) boards realize the antenna for the Wi-Fi connection.

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Chapter

1 - Service Menu

CONFIGURATIONS AND
CALIBRATIONS
The MENU key provides the access to the service menu. The key can be pressed in
every environment.

When the system is initialized with the service key inserted, the “Service” tab,
Service key is required displayed on the top of the menu, is added to the System and Clinical
Configuration Menu.

Place the cursor on the “Service” tab and press ENTER to confirm. The system
displays the service menu, that makes it possible:

 to choose the default language,

 to set the AC filter,

 to set whether to show the frame rate on the real time image
or not,

 to calibrate the touchscreen,

 to set whether to show the apparatus logo or the Esaote logo,

 to enable the firewall,

 to configure whether to show the patient birthdate in the

heading area of the screen and of the report,

 to configure whether to show the operator initials in the

heading area of the screen and of the report,

 to enable the Wi-Fi connectivity,

 to set the timeout for the screensaver.

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Fig 1: Service menu

SAVE saves and activates the settings.

CANCEL exits the menu without saving the new settings.

Language Setting

This option sets the default language that can be selected among the available ones.

Note
With the exception of countries whose language is managed by
7400, all 7400 units delivered by Esaote have English as the default
language.

AC Filter

According to the mains frequency used in the country, the AC filter for the ECG
signal must be selected. This is the filter that removes the mains frequency
interference from the ECG signal.

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Frame Rate

When enabled, the frame rate is displayed on the bottom right side of the image.

Reset Touchscreen Calibration at Next Reboot

CONFIGURATIONS AND
CALIBRATIONS
This procedure sets the alignment between the touchscreen and the touchscreen
display.

The procedure is in two phases: in the first phase the operator has to confirm the
position of targets; in the second phase the operator has to validate the targets
alignment. At any time press the FREEZE key to re-start the procedure

Note
During the procedure pay attention to touch the screen only with
the pen. Not following this rule could compromise the procedure.

Tools
 Tiny tip resistive touchscreen pen (type p/n 14200100 or
equivalent)

Procedure
First Phase  Check this option in the service menu and press SAVE.

 The system displays a message stating to turn the system off

to activate the procedure.

 At the start up, the following message is displayed on the

touchscreen:

Fig 2: Touchscreen

 Press the button to start the calibration.

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 On the touchscreen the system displays in succession a green

target with a white cross inside in different positions. At any
time press the FREEZE key to re-start the procedure.

Fig 3: Green target

 Using the touchscreen pen, press the target at the cross

center paying attention not to drag the pen.

 Repeat the same operation for all the displayed green targets.

Second Phase  The system displays a pink target with a white cross inside.
Using the touchscreen pen, press the first target at the cross
center.

 Once the target has been pressed, the system displays a blue
cross within the target.

 Repeat the same operation for all the displayed pink targets.
At any time press the FREEZE key to re-start the procedure.

 The greatest is the distance between the white and the blue
crosses, the biggest is the misalignment between the
touchscreen and its display.

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Fig 4: Validation procedure

CONFIGURATIONS AND
CALIBRATIONS
 If the validation has been successful, save the calibration and
close the procedure.

System Logo

Either Esaote or the model name can be set as logo. The default logo is Esaote.

Enable Firewall

When enabled, the firewall install in the system is active.

Patient Birthdate

When enabled, the patient birthdate is displayed in the heading area of the screen
and of the report instead of the patient age.

Operator Initials

When enabled, the operator initials are displayed in the heading area of the screen
and of the report.

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Wi-Fi Connectivity

This option allows to enable/disable the Wi-Fi capability.

Timeout for the Screensaver

This option allows to set the timeout (in minutes) after which the screensaver is
automatically activated..

Note
If a too long timeout (higher than 2 hours) is set, sticking effect
could be displayed on the screen. Reset always this parameter at
least to the factory default (that is 61 minutes) whenever it has been
increased for Service reason.

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Chapter

2 - Licenses

CONFIGURATIONS AND
CALIBRATIONS
When the system is initialized with the service key inserted, the “LICENSES”
option of the MENU key allows the operator to disable active licenses, to activate
or to reset a demo license.

Service key is required Place the cursor on the “LICENSES” option and press ENTER to confirm. The
system displays the following window:

The time left for demo

license is expressed in
minutes. It is decremented Fig 1: Demo licenses
every fifteen (15) minutes

Insert the key numbers of the licenses in the Application and Options Tabs,
checking the correctness of the insertion pressing the VERIFY button. At the end
press SAVE to confirm the insertion.

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Disabling Active License

Both applications and options licenses can be disabled. To de-activate a license,
position the cursor on the corresponding box and uncheck it by pressing ENTER.
Press SAVE to confirm.

Note
The license number has to be input again to reactivate the license.

Demo License
Demo licenses last five hundreds (500) working hours before expiring.

To activate the demo license for the first time, position the trackball on the desired
field and press ENTER to check it. Press SAVE to confirm.

If at least a demo license has been activated, the “LICENSES” option of the
MENU key allows the user to check its expiring date.

Note
The Reset Demo license is not anymore available

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Chapter

3 - Software Release Upgrade

CONFIGURATIONS AND
CALIBRATIONS
The support used to install the software release on the unit is typically a DVD
containing all necessary files.

Some software releases could have specific procedures (for instance the Bios Set
Service key is required Up could be run before software installation): refer to the protected service web
site to know if a software release requires specific instructions.

WARNING If the software upgrade has been downloaded from the dedicated Esaote
ftp site, be sure that the PC used for the download operations is protected
from viruses.

To copy the software upgrade always and only use removable devices with
a safe content (devices used only on systems protected by malware).

If the equipment is equipped with the batteries, be sure that the system is
connected to the main before starting the upgrading procedure. The
system must remain connected to the main during the upgrade, including
the first reboot to complete the firmware upgrade.

Only upgrade procedures are allowed: the system could be damaged if

software downgrade procedure is run.

Before the Software Upgrade

Before proceeding with the upgrade procedure:

 disconnect any digital USB peripherals connected to the unit.

 verify that the shut down modality is set to “Shutdown”

(CONTROL PANEL folder in the “GENERAL SETUP”
option of the MENU key).

Note
Before proceeding with the procedure save both the clinical and
system configurations and back up the archive.

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Upgrade Procedure
Tool

 Software Release P/N 301001400

 Service Key P/N 8610264000

Procedure

The Software Pack disk is not bootable. Follow the described operations:

 With the service key inserted, turn the system on.

Note
The service key MUST be left inserted during the whole upgrading
procedure. Not following this rule the upgrade could be auto-
interrupted leaving the system in an hybrid status.
 Insert the USB pendrive or DVD with Software Pack (if you
create a dir on which download all the files do not write any
“space” in the name”)

 Place the cursor on the “Start” option of the Tool bar and
press ENTER.

 Select the “Control Panel” option.

 Click on the “Folder UP” icon to access to the computer

drives list.

 Select the drive containing the software release.

 Using the cursor select the “SETUP” file ([Link]

included in the root of the disk) and run it by pressing the
ENTER key twice.

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 The system starts the installation phase and stops at the

window shown here below: Check that the equipment is
powered to main power and press “Ok, continue”

CONFIGURATIONS AND
CALIBRATIONS
 The system starts the installation copying the files on local
drive, wait till the following window is displayed

 As explained in the message, the USB/DVD with the SW

release can be now removed. If not already done, disconnect
any digital USB peripherals (including USB key with software
release) connected to the unit while the service key must be
left inserted until the end of upgrade.

 Press the “Ok, continue” button to proceed with the

installation. The installation takes several minutes and
requires some automatic reboot.

 During the BIOS upgrade (if performed) do not turn the unit
off, because this may corrupt the internal SW. In case you will
have to return to Esaote the whole unit or rack for check and
repair. Refer to the next chapter for further details.

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 When all the installation will be completed, the machine will

stop in the Windows environment.

 Start the application by the following icon on the desktop

 The installation is completed with the update of the firmware

on the flash of programmable devices. Wait until the choice
of probe and patient data entry window is displayed. In case
of error, examine the log file (in folder
e:\work\logs\TextLog) and consider the use of the
procedure described in FPGA Rescue paragraph.

 Press the MENU key and select the “SERVICE” tab.

 Check that the monitor model is correctly set; if necessary,

set it.

 Save the modification and exit the menu.

 Restart the system to ensure the application of all user

configuration

Additional updates

BIOS update

During the software installation/upgrade, there is a new phase called BIOS,

dedicated to the verification and the update of the BIOS. It has been introduced

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between Prerequisites and Gina installation phases as depict in the following

image.

Fig 1: Bios update

CONFIGURATIONS AND
CALIBRATIONS
During the BIOS phase, the system automatically detects the BIOS version and, if
necessary, updates it.
If for any reason the BIOS update is interrupted, the installation procedure will not
continue but no message is prompted on the screen. If after 15 minutes the system
is still in the BIOS phase, do not switch off it but access the taskbar where there
are 2 (two) ATIWinflash applications visible, see following image.

Fig 2: Bios update failure

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To continue the installation procedure click on this ATIWinflash application.

Following menu will appear.

Fig 3: Bios update failure

Click the OK button to continue the installation procedure. If all will be ok, the
machine will proceed to next steps (GINA, CODEC,...)

If for any reason the procedure is interrupted before its completion, run it again
from the beginning.

If the installation continuously fails, follow the procedure below:

 Place the cursor on the “Start” option of the Tool bar and
press ENTER.

 Select the “Control Panel” option.

 If necessary, set “Switch to Classic View”.

 Select “System” and open it.

 Select “Hardware” and the “Device Manager”.

 Select “System devices” and check if the “Algol Xlink” device

is listed.

 If not run the procedure described below.

FPGA Rescue

The system automatically updates, if necessary, the flash memories of the unit
when the application software is started. If the flash of the master FPGA is empty
or corrupted, the updating procedure cannot be performed. To avoid

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disassembling the system and reprogramming the BackEnd board on the test
equipment, the system implements an emergency recovery procedure.

Therefore, the system has a tool that can restore the Algol device, named
“FpgaRescue”.

CONFIGURATIONS AND
CALIBRATIONS
The procedure configures the FPGA so that the PCI e Bridge can be created. This
configuration is volatile, so it is important to perform the full procedure without
switching off the system, otherwise it must be repeated from the beginning.

Note
Before running the procedure check which configuration index has
the Back End board.

Procedure  Turn on the system with the service key inserted.

 Place the cursor on the “FpgaRescue” icon present on the
desktop and press the ENTER key twice to launch the tool.

Fig 4: FPGA Rescue

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 Press the “Initialize” button to start: the tool loads the

drivers. Press OK on the pop up window. If the initialization
fails, close the FpgaRescue Tool (Exit button) and retry.

 Press the “Select file” button and select, if necessary, the

following folder:

inst\update\Board\FpgaRescue

 Depending on the configuration index of the Back End

board select tthe correct file BE_CI0200_A.xsvf and press
“OPEN”. Press “START” to run the procedure. About 14
minutes are necessary.

 When the operation is finished close the program (Exit

button).

 Restart the system WITHOUT performing a full shutdown:

Click on Windows “Start” button, select “Shut Down” and,
in the drop-down menu, select “Restart” and press OK..

 Wait for the system to come up; then place the cursor on the
“Workflow” icon and press the ENTER to launch the software.
Flash memories update will start, restoring the system to full
functionalities.

If FPGA rescue procedure doesn’t solve the problem or if the Algol device was
listed and the installation continuously fails, the HD has to be replaced as first
service attempt.

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Chapter

4 - Thermal Printer

CONFIGURATIONS AND
Installation

CALIBRATIONS
The system software automatically installs the driver for the SONY UP-D897
thermal printer.

Note
All the systems delivered by Esaote are configured to correctly
manage the Sony UP-D897 printer.

Should it be necessary to re-configure this printer in the field, the procedure below
describes the steps to be done.

Note
The procedure must be done without any service key inserted: the
settings apply only to the user active at the time of the
configuration.

The procedure requires the software release  3.05.

Procedure
 Connect the printer to one of the unit USB connectors.

 Turn the printer on.

 In the PRINTERS option of the MENU key, set the printer model
and set the “Thermal Printer - Landscape” printing profile.
 The system displays the printing icon in the bottom bar on
the main display. On this icon, click with the right button of
the trackball.

 Place the cursor on the printer icon and press the UNDO key.

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 Select the “Configuration” option and then double click on

the “Sony UP-D897” icon. The printer tasks window will
open.

 Access to the properties of the printer through “Printer” and

“Printer Preferences”.

 Select “Printing Preferences” and set:

• “Paper” to 1920x1280,

• Check the “Enlarge to Paper” box,

• “Orientation” to Portrait.

 Confirm the settings by pressing OK twice.

 Print a test image using the configured button. The print should
have a size of the echo are (black background) of about 13x9 cm.

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Chapter

5 - Printer Installation

CONFIGURATIONS AND
CALIBRATIONS
The system supports both laser and ink-jet USB printers: please refer to the web
site for the list of the printers that can be connected to the system.

Before starting the installation procedure be sure to have the printer installation
Service key is required. driver CD with you. The procedure runs like a printer installation in Windows.

Note
The operative system installed in the system is Windows
Embedded.

If a network printer has to be installed, verify that the network has

been configured (refer to the “Advanced Operations” manual for
all information on the network configuration).

The printer models tested by Esaote, whose installation differs from the procedure
described below, have specific instructions available in the protected Service web
site.

Esaote does not test all printer models available on the market. Other printers may
be therefore compatible with Esaote systems, and require different installation
procedures to ensure their complete range of performances.

USB Printer Installation

Procedure  Connect the printer to one of the unit USB connectors.

 Turn both the printer and the system (with the service key
inserted) on.

 Open the control panel.

 The system automatically finds the new hardware and

displays the corresponding wizard (should this not occur,
open the control panel, select the “Printers and Faxes”
option and then the “Add a printer” option).

 Select “No, not this time” option and press Next to proceed.

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 SERVICE MANUAL

 Select “Install from a list or specific location” and then press

Next.

 Insert the printer driver CD in the unit.

Note
Please note that only the printer driver has to be installed! Any
other printer program which might be listed or proposed during
this installation phase has to be deactivated.

 Select “Include this location in the search” and browse

selecting only the installation CD and then press “Next”.

 The system starts copying files. When the operation is

completed press “Finish”. The installed printer is displayed
in the “Printer and Faxes” window.

 Print a test page to make sure the printer is functioning

properly.

 Switch the unit off, remove the service key and then switch
the unit on.

 AO  Set the printer (PERIPHERALS option of the MENU key).

Network Printer Installation

Before proceeding with the network printer installation, verify to have the printer
IP address.

Procedure  Verify that the printer is connected to the network, either

through a LAN network or via Wi-Fi.

 Turn both the printer and the system (with the service key
inserted) on.

 Open the control panel, select the “Printers and Faxes”

option and then the “Add a printer” option.

 Press Next to proceed.

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 SERVICE MANUAL

 Select “Install from a list or specific location” disabling the

field “Automatically detect and install my Plug and Play
printer” then press Next.

 At the next menu, select the option “Create a new port”, set

CONFIGURATIONS AND
“Standard TCP/IP port” then press Next.

CALIBRATIONS
 Press Next again.

 Set the IP address and press Next.

 Press Finish to close the Wizard.

 At the next menu select the option “Have a disk”: use the
“Browse” to locate the driver and press OK to continue.

 Press Next several times to finish the installation.

 Print a test page to make sure the printer is functioning

properly.

 Switch the unit off, remove the service key and then switch
the unit on.

 AO  Set the printer (PERIPHERALS option of the MENU key).

Printing Test Images

The Service key is required Test images to be used for adjusting the printing quality of the PC printer are
available in the internal hard disk.

Procedure  Insert the Service Key into the unit and switch it on.

 Place the cursor on the “Start” option of the Tool bar and
press ENTER.

 Using the trackball select the driver

e:\Inst\ UpData\System\MonitorCorr\DicomTestP

The driver contains several bmp images to be used as reference for the printing
quality setting.

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[Link]

The [Link] image has a pattern with 256 different grey levels.

Fig 1: WScale

These levels are uniformly distributed in the four columns. This uniform
distribution has to be kept in the test printing. If not, printer contrast and
brightness adjustments are required.

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Chapter

6 - HDMI configuration

CONFIGURATIONS AND
and compatibility

CALIBRATIONS
In case the connection of an external HDMI monitor is not working, perform the
following checks:

 The monitor has to be connected to the system and ON

before to switch on the system from a full shutdown

 The monitor has to support the video output with the

following specs: resolution 1280x768 (if the monitor is the
17’’ type, code 151000600) or 1368x768 (if the monitor is the
19’’ type, code 159001400), refresh rate 60Hz, scan
progressive (not interlaced).

 The connecting cable should be not too long to avoid low

quality or other problems

If after all the checks the external monitor does not work, it’s possible to check the
video option inside the Catalyst control tool:

 Connect the HDMI output to an external monitor and

switch the monitor on.
 Turn on the unit with the Service key inserted

 With the pointer on the Windows desktop, press the right

button of the trackball. The following window will be
Service key is required. prompted to the user:

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SERVICE MANUAL

 Click on the “Catalyst(TM) Control Center”. The following

window will be prompted to the user:

The Selected Display field shall contain the “Default LCD + FSE104U (Clone)”
label. The Desktop Area value should be set to 1280x800 or 1280x768 as selected
in the General Setup Menù

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If instead the Selected Display field shows the following label or similar the steps
reported below shall be executed

CONFIGURATIONS AND
 Drag and drop the gray monitor icon over the “clone” area CALIBRATIONS
and click over “Swap devices” to confirm

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 Make sure that the external monitor presents the

WINDOWS’ background and press “YES” on the pop up
window.

The final result shall be the one reported in the first “Catalyst(TM) Control
Center” picture, with the “Default LCD + FSE104U (Clone)” label in the
Selected Display field. The Desktop Area value should be set to 1280x800 or
1280x768. Press OK to exit.

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CAUTION: different operations and settings may create problems with the unit,
even if the monitor starts running. If the above procedure is not respected, there
could be unexpected problems along the system’s life. In case menus look different
from the ones below described, contact Service and be ready to send them
screenshots prior to proceed with any modification/setting not considered by the

CONFIGURATIONS AND
previous procedure.

CALIBRATIONS

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Chapter

1 - Maintenance
Procedures
The maintenance procedures are:

 Trackball cleaning

 Battery replacement

Trackball Cleaning

MAINTENANCE
PROCEDURES
The trackball has to be cleaned at least once a year.

Tool

Tool Dimension

Paintbrush -

Procedure

 Applying light pressure, turn the plastic locking ring in a

counter-clockwise direction then lift it and remove it.

 Remove the ball and clean it.

 Clean the encoders with the paintbrush (do not use a

cleaning spray!).

 Reassemble the trackball

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Battery Replacement
Batteries duration is higher than 300 charging cycles and their replacement is
recommended at least every three years.

Note
Both batteries must be always replaced together.

The batteries installed in the 7400 model are manufactured by:

Manufacturer Model Qty

Samsung SDI RRC2024 2

([Link])

CAUTION Do not use different batteries from the ones specified above.

The battery is Lithium Ion (Li-Ion) battery, FCC approved; the cells, composing
the battery, are UL marked.

Note
The batteries must be treated as special waste according to the
applicable local regulations.

The batteries REF 141005710, provided by Esaote, are charged: the last recharging
operation is indicated in the recharging card. The batteries must be fully recharged
every six (6) months when they are kept on stock.

The batteries must be removed following the procedure described in Section 2,

Chapter 1.

CAUTION The system could be damaged if the battery disassembling procedure is not
attended.

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Charging Procedure

The batteries can be charged either by installing them on the 7400 or by using the
charger manufactured by Inspired Energy:

Manufacturer Charger Model

Inspired Energy CH5000A/E/U (one battery a time)

([Link]) CH5555A/E/U (four battery a time)

Refer to the manufacturer “Instructions for use” manual to properly manage and
charge the batteries with the charger.

 GS Refer to the “Getting Started” manual to charge the batteries using the 7400.

MAINTENANCE
PROCEDURES
CAUTION Do not expose the battery to high temperature. Keep the battery away from
fire and other heat sources.

Do not charge the batteries near a heat surface such as fire or heater.

Avoid exposing the battery to excessive shock or vibration.

Do not immerse the battery in water or allow it to get wet.

Do not put the battery into a microwave.

Storage

The battery should be stored at a recommended temperature range <21°C in a

cool, dry, well-ventilated facility, free from corrosive gas or vapor.

Extended exposure to temperature above 45°C may degrade battery performance

and reduce battery life. Storage at low temperatures may affect initial battery
performance.

Storage -20°C to 60°C, 80%RH

Temperature Limits

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Chapter

2 - Safety Tests
Every unit complies with EN60601-1 (IEC 60601-1) standard. The system is Class
I Type B and BF (ultrasound probe) and CF (ECG) applied parts.

It is strongly recommended performing Safety Tests every time new peripherals

are powered through the cart. Anyway it is suggested repeating the safety tests
every two years. If the system is used in the Intensive or Coronary Care, the safety
tests have to be repeated once a year.

MAINTENANCE
PROCEDURES
Note
It is strongly recommended to perform the Impedance of
Protective Earth Connection test whenever the 3PCON
Multiconnector is installed on the trolley.

WARNING Whenever the measured values exceed the reference ones (see the following
table) don’t use the unit and send it to Esaote.

The parameters to be tested are the following:

 Impedance of Protective Earth Connection,

 Earth Leakage Current,

 Enclosure Leakage Current,

 Patient Leakage Current,

 Patient Auxiliary Current.

This chapter defines safety parameters and their range according to EN60601-1
standard and describes the safety tests to be carried out on the equipment.

Definitions 1) Impedance of Protective Earth Connection

The impedance between the Protective Earth (PE) terminal of the mains input
connector and any accessible metal part.

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2) Earth Leakage Current

The current that flows from the mains terminals (P=Phase, N=Neutral) to the
Protective Earth (PE) through the insulation.

3) Enclosure Leakage Current

The current that flows between the enclosure and the Protective Earth (PE)
terminal.

4) Patient Leakage Current

The current that flows through the applied parts (ECG and US probe) towards the
Protective Earth (PE).

5) Patient Auxiliary Current

The current that flows between two different applied parts (for instance between
two ECG electrodes).

The table below provides the user with a list of the parameters to be checked, the
maximum values and references to the IEC 60601-1 standard (1988), II Edition
and connected amendments.

Max Value Max Value

Parameter EN 60601-1
N.C.a S.F.C.b

Impedance of 0.2  - 1.8.f

protective earth
connection (with mains
power cable)

Earth leakage current 0.5 mA 1 mA 19.4.f

Enclosure leakage 0.1 mA 0.5 mA 19.4.g

current

Patient leakage current CF 0.01 mA ac CF 0.05 mA ac 19.4.h

B/BF 01. mA B/BF 0.5 mA
ac ac

Patient leakage current - CF 0.05 mA 19.4.h

(mains on applied part) BF 0.5 mA

Patient auxiliary CF 0.01 mA CF 0.05 mA 19.4.j

current B/BF 0.1 mA VB/BF 0.5
mA

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a. N.C. Normal condition

b. S.F.C. Single fault condition

Note
The test must be carried out by skilled personnel using equipment
compliant with the reference standard indicated. Esaote
recommends the use of the automatic BIO-TEK 601-PRO or
Fluke Esa620 equipment manufactured by Fluke Biomedical
([Link] or
equivalent equipment.

Safety Test - Operating Procedures

MAINTENANCE
PROCEDURES
The procedure described below refers to the BIO-TEK measurement device.

Note
Before proceeding with the safety test, be sure of the calibration of
the testing equipment.

Procedure

 Power the automatic testing equipment through mains supply

and the equipment under test through the automatic
equipment, as shown in the Fig.1

Fig 1: Testing connections

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SERVICE MANUAL

 The ECG cable must be connected to the system ECG

connector and the Applied parts terminals in the automatic
equipment (see Fig.1).

 Set the automatic equipment according to its user manual in

order to perform a Class I, Type CF equipment test.

Measurement of the Impedance of Protective Earth Connection

 Connect the test lead to system equipotential node.

 Activate the procedure for measuring the Impedance of

Protective Earth on the automatic equipment.

 Check that the value indicated complies with the indications

given in the reference table for normal condition (NC).

If the measured value is higher than the value in the table, do not use the equipment
and send to Esaote.

Measurement of Earth Leakage Current

 Activate the procedure for measuring the earth leakage
current on the automatic equipment:

 Check that the value indicated complies with the

indications given in the reference table for normal
condition (NC).

 Repeat the procedure simulating a break in a power

conductor, by means of the automatic equipment, and
check that the value indicated complies with the
indications given in the reference table for the single
fault condition (SFC).

 Repeat the above measurement procedures inverting the

polarity of the power conductors, by means of the automatic
equipment.

If any measured value is higher than the value in the table, do not use the
equipment and replace the power cable. Repeat the procedure with the new cable
and if the values continue to be higher, send the equipment to Esaote.

Measurement the Enclosure Leakage Current

 Connect the test lead to the metal foil.

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 Place the metal foil in close contact with the unit and
activate the procedure for measuring the enclosure
leakage current on the automatic equipment; varying the
foil position, check that the value indicated complies
with the indications given in the reference table for the
normal condition (NC).

 Repeat the procedure simulating a break in the earth

wire, by means of the automatic equipment, and check
that the value indicated complies with the indications
given in the reference table for the single fault condition
(SFC).

 Repeat the procedure simulating a break in a power

conductor, by means of the automatic equipment, and

MAINTENANCE
PROCEDURES
check that the value indicated complies with the
indications given in the reference table for the single
fault condition (SFC).

 Repeat the above measurement procedures inverting the

polarity of the power conductors, by means of the automatic
equipment.

If any of the measured values are higher than the value in the table, do not use the
equipment and send it to Esaote.

Measurement the Patient Leakage Current (ECG cable)

 Insert the ECG cable leads in the applied parts terminals in
the automatic equipment.

 Activate the procedure for measuring the Patient leakage

current on the automatic equipment and check that the
value indicated complies with the indications given in the
reference table for the normal condition (NC).

 Repeat the procedure simulating a break in the earth

wire, by means of the automatic equipment, and check
that the value indicated complies with the indications
given in the reference table for the single fault condition
(SFC).

 Repeat the procedure simulating a break in a power

conductor, by means of the automatic equipment, and
check that the value indicated complies with the

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indications given in the reference table for the single

fault condition (SFC).

 Repeat the procedure simulating the application of the

mains voltage, by means of the automatic equipment, to
the plugs on the patient cable and check that the value
indicated complies with the indication given in the
reference table for the single fault condition (SFC).

 Repeat the above measurement procedures inverting the

polarity of the power conductors, by means of the automatic
equipment.

If any of the measured values are higher than the value in the table, do not use the
equipment and replace the ECG patient cable. Repeat the procedure with the new
cable and if the values continue to be higher, send the equipment to ESAOTE.

Measurement the Patient Auxiliary Current

 Activate the procedure for measuring the patient auxiliary
current on the automatic equipment and check that the value
indicated complies with the indications given in the reference
table for the normal condition (NC).

 Repeat the procedure simulating a break in the earth wire, by

means of the automatic equipment, and check that the value
indicated complies with the indications given in the reference
table for the single fault condition (SFC).

 Repeat the procedure simulating a break in a power

conductor, by means of the automatic equipment, and check
that the value indicated complies with the indications given in
the reference table for the single fault condition (SFC).

 Repeat the above measurement procedures inverting the

polarity of the power conductors, by means of the automatic
equipment.

If any of the measured values are higher than the value in the table, do not use the
equipment and replace the ECG patient cable. Repeat the procedure with the new
cable and if the values continue to be higher, send the equipment to Esaote.

WARNING The defective patient cable or power cable must not be used.

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Probe Safety Tests

For any probe in use with the unit, repeat the procedure for measuring the Patient
Leakage Current test (without application of mains voltage on applied part),
wrapping the probe enclosure with the metal foil and connecting the test lead to it.
The test must be performed in any real time mode application. The probe must be
connected to the unit.

Procedure

 Activate the procedure for measuring the Patient leakage

current on the automatic equipment and check that the value
indicated complies with the indications given in the reference
table for the normal condition (NC).

MAINTENANCE
PROCEDURES
 Repeat the procedure simulating a break in the earth
wire, by means of the automatic equipment, and check
that the value indicated complies with the indications
given in the reference table for the single fault condition
(SFC).

 Repeat the procedure simulating a break in a power

conductor, by means of the automatic equipment, and
check that the value indicated complies with the
indications given in the reference table for the single
fault condition (SFC).

 Repeat the above measurement procedures inverting the

polarity of the power conductors, by means of the
automatic equipment.

If any of the measured values are higher than the value in the table, do not use the
probe and send it to Esaote.

WARNING Any break in the probe case or in the probe cable can cause an electrical
hazard. Do not use the probe and send it back to Esaote for repair.

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SERVICE MANUAL
Chapter

1 - General Rules for

Exchanging Information
Whenever the field service engineer requires support to the central service to such
a problem in the field, there is a minimum amount of information that must be
provided both to correctly identify the problem and to speed up its solution that is:

 System information,

 Log files,

 Fault description,

 If necessary, copy of the archive,

 If necessary, copy of both clinical and system settings.

System Information

TROUBLESHOOTINGS
The first thing to be done is to identify the unit, this means to know the unit serial
number, the model and the installed software release: this information is listed in
the “SYSTEM INFO” option of the MENU key.

Log Files
From the user interface If the system allows the user to access to the system menu, the same option allows
the user to export the log files on an USB medium.

How to export log  Switch the unit on.

files
 Press the MENU key and select the “SYSTEM INFO” option.

 Insert an USB pen drive.

 Press EXPORT LOG FILE TO USB.

 Wait for the cooperation execution.

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 Press OK to finish.

Note
The log files are saved already zipped.

From the operative system If the system is not working and it is not possible to access to the system menu,
follow the procedure below to save the log files:

Procedure  Switch the unit on with the service key inserted.

 Place the cursor on the “Start” option of the Tool bar and
press ENTER.

Service key is required.  Select the “Control Panel” option.

 Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

 Using the trackball select the “work” folder and press ENTER.

 Using the trackball select the “Logs” folder.

 Copy the folder in an external medium.

Fault Description
The description of the fault has to be the more detailed as possible, since this
simplifies the problem identification and solution. The following information
should always be reported:

 When applicable, the active probe.

 If the problem affects the real time functioning, the active

application and modality (for instance, in cardiac application
with Doppler PW).

 If the problem affects the not-scanning operations, the

involved function (for example measurements, annotations,
report).

 If the problem is related to data archiving, the used support

(for example internal Data Base, DICOM server) and the
kind of failure (for example data not transferred, missing
data).

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 If any background operation was running when the problem

occurred.

 If the problem is related to the peripherals, the kind of

peripheral and its failure.

 If the problem is during the upgrading procedure, the used

procedure and the step.

 If the problem is intermittent and reproducible: whenever it

is possible, it is extremely useful for the fault identification to
have a known operations sequence that always reproduces
the problem.

Together with this information, the description should state all the steps that cause
the problem (for instance during 2D-CFM scanning with SP2430 probe in
Cardiac, the 2D sector was reduced to 45°, the CFM sector was set to concurrent.
After having saved a clip the scanning sector doesn’t follow the movements of the
trackball). Images and/or Clips showing the problems are of course other useful
items.

Copy of the Archive

From the user interface If the system allows the user to do archiving operations, follow the procedure

TROUBLESHOOTINGS
below to copy the archive:

Procedure  Switch the unit on.

 Press ARCHIVE.

 Press the S E L E C T ALL EXAM button.

 Press the E X P O R T button.

 Select the native format (COPY MANAGER area) and the

archiving support.

 Press OK to confirm.

From the operative system If the system is not working and it is not possible to access to the archive, follow
the procedure below to copy it:

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Procedure  Switch the unit on with the service key inserted.

 Place the cursor on the “Start” option of the Tool bar and
press ENTER.

Service key is required.  Select the “Control Panel” option.

 Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

 Using the trackball select the “work” folder and press ENTER.

 Using the trackball select the “Archive” folder.

 Copy the folder in an external medium.

Copy of the Clinical and System Settings

If possible, follow the procedure below to copy it:

Procedure  Switch the unit on with the service key inserted.

 Select the “Control Panel” option.

 Using the trackball select the DATA(E:) disk in the

Service key is required. “Address” field and press ENTER twice.

 Using the trackball select the “work” folder and press ENTER
twice.

 Using the trackball select the “ConfSet” folder.

 Copy the folder in an external medium.

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SERVICE MANUAL
Chapter

2 - Log Files
The log file has to be saved soon after the problem occurs or, at the latest, at the
next start up. The file has a FIFO structure with a limited memory availability:
When the log file memory is full, the oldest events registered in the file are
eliminated to free space for the recent ones.

For this reason the log file has to be saved as soon as possible.

Log Files Organization

The zip of log files (and the “Logs” folder) contains the following file and folders:

 LogParser executable file that allows to analize the log

contents.

 TextLog folder that contains the list of the entries done on

the system.

TROUBLESHOOTINGS
 LogInstallMS folder that traces the updates done on the
system.

 Dump folder that traces Operating System errors. Normally,

it’s empty.

 Evt folder that contains the Windows event register in an

easy-to read file .

LogParser Executable

This file allows the technician to look at the log files for a first error analysis. To
launch the executable, place the cursor on it and press the ENTER key twice. This
utility can be run both directly in the system or in any PC having the following
operating systems:

 Windows XP Home,

 Windows XP Professional,

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 SERVICE MANUAL

 Windows Vista,

 Windows 7 32 and 64 bit

 Windows 8.1

Fig 1: LogParser

The utility is organized in four main areas.

The TextLog folder, containing the log files, is displayed in the upper left area
(indicated by the number “1” in the above figure). Place the cursor on the “+”
symbol displayed beside the name and press ENTER to display its contents.

TextLog Folder This folder contains the list of all entries done on the system, that is the list of all
times the unit has been switched on. Each entry is so listed:

date[yyyy-mm-dd] time [hh:mm:ss] - date[yyyy-mm-dd] time [hh:mm:ss]

The first date and time indicate when the unit has been turned on; the second date
and time when the unit has been turned off.

When an entry is selected, the areas “2” and “3” show the logged information
related to this entry.

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In the left bottom area (“2”) the following system information is listed:

 model name,

 installed licences and the corresponding licence numbers,

 installed build,

 the ID button number,

 hardware characteristics.

In the main area (“3”) the list of the operations logged for the selected entry is
displayed.

The three buttons displayed at the bottom of the area “3” allow to change the
zoom factor (buttons “-” and “+”) and to refresh the log of the operations.

Each logged operation is so listed:

date time [Software component][log group] logged operation

Criteria for displaying the Displaying criteria can be selected from the upper left and right lists. The upper left

TROUBLESHOOTINGS
logs list contains all the system software components; the upper right list contains logic
log groups with which the list of logged operations can be organized for an easiest
analysis.

Place the cursor on the desired element of one of the lists to display the related logs.

It is possible to do a double selection, that is selecting both the software

component and the logic log group. In this case the system displays all logged
operations satisfying both criteria.

Evt Folder In the Evt Folder a file containing the transposition of the Windows Event
Register is reported. This could be useful to improve the understanding of several
problems related to the Operating System.

Information is inserted in the file according to the following format:

date[yyyy-mm-dd] time [hh:mm:ss] /type/subtype/ID/Name/Description

Type 1 informs about Errors, Type 2 informs about Warnings

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 SERVICE MANUAL

User Session
Whenever the log has to be analysed, the simplest way is to follow the procedure
below:

Procedure  Expand the TextLog folder.

 Select the entry to be analised.

 Select in the right combo box the UserSession option.

The logged operations are displayed in chronological order, showing the

operations done by the user.

Fig 2: User session

The main phases of the exam are clearly indicated by data delimiters, like:

 ---[Link]--- and ---[Link]--- between which

all exam operations are listed.

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 SERVICE MANUAL

 ---[Link]--- that marks the operations done in real time and

in freeze.

 ---[Link]--- and ---[Link]---

that respectively indicate when the W O R K S H E E T and the
R E P O R T buttons have been pressed.

When an error occurs the delimiters allow to identify in which phase happens.

Logged Errors The errors are reported in the upper right list, as shown in the figure below.

Fig 3: Logged error

TROUBLESHOOTINGS

The error log group displays all the errors occurred in the system.

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SERVICE MANUAL
Chapter

3 - Format Disk
This chapter gives the indications on how to use the format disk.

When Using the Format Disk

A dedicated format disk (code 301001200) has been introduced with the purpose
of restoring the original conditions in the MyLab, after a defect in the HDD, or the
replacement of this part.

As the disk name suggests, all data saved in the internal data base are erased when
the format disk is run. For this reason the format disk has to be used as the
very last action whenever the system software is locked and there is no way
to re-start correctly the system.

The internal archive MUST be copied whenever it is possible; it is also

suggested to copy the clinical and system configuration to re-configure the system
as it is, once the format procedure has been completed (refer to Section 3, Chapter
3 “System Replacement”).

TROUBLESHOOTINGS
WARNING The format disk will erase all patient data saved in the internal data base:
before running the format procedure, if possible, save the archive folder.

Note
The field service technician must inform the system owner that the
format procedure erases all patient data saved in the internal
database. If no archive back up is available and if the internal
Archive folder cannot be copied, the patient data will be definitively
lost after the format procedure.
If the system owner does not accept to lose data, please contact the
Central Service.

Before executing the format procedure, run first the upgrading procedure,
described in this manual (refer to Section 5 for further details) to try to unlock the
system.

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 SERVICE MANUAL

WARNING If the equipment is equipped with the batteries, be sure that the system is
connected to the mains before starting the format procedure. The system
must remain connected to the mains during the format and during all the
next steps, including the first reboot to complete the firmware upgrade.

Format Procedure
The format procedure has seven (7) main steps to be done in this order:

1. Boot Configuration,

2. Format Procedure,

3. Boot Re-configuration,

4. Burning Utility Installation,

5. Software Installation,

6. Checking the BIOS password,

7. System Configuration.

Tools

• Format Disk REF 301001200 (Rev.03 or superior)

• Service Key P/N 8610264000

• Software Release P/N 301001400

• All system licences

• Alphanumeric USB keyboard

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SERVICE MANUAL

Procedure

Boot Configuration
The first step to perform is to modify the BIOS in order to boot directly with the
DVD.

According to the type of PC installed in the unit there are different steps to
perform. The main difference between the PC types is the way to access the BIOS:
pressing Del or pressing F2.

In MyLabAlpha it is not possible to identify the PC type from the labels on the
unit. You can know the PC type from the Menu - System Info in the field PC
Module Type: it can be M771 or M886. If you cannot access the Software you have
to try the different procedures pressing Del or pressing F2 to access the BIOS.

Boot configuration for PC Module Type M771

1. Disconnect any digital USB peripherals connected to the
unit.,

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the Del key to

enter the BIOS configuration menu.

TROUBLESHOOTINGS
4. In case the unit requests a password, write “laser” and press
Enter  to confirm.

5. Using the arrow keys, select the ADVANCED CMOS CON-

FIGURATION menu and press Enter  to confirm.

6. Select the FIRST BOOT DEVICE option.

7. Using the PgUp, PgDn, + and - keys set “CD-ROM”.

8. Select the SECOND BOOT DEVICE option.

9. Using the PgUp, PgDn, + and - keys set “IDE0 Mst”.

10. Verify that the option BOOT VIDEO FIRST FROM is set
to “IGD”.

11. Press Esc to return to the main menu.

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SERVICE MANUAL

12. Although not necessary for the current phase of work, at this
point you can insert the Format Disk, thus avoiding the need
for an additional restart.

13. Using the arrow keys, select the WRITE CMOS AND EXIT
option and press Enter  to confirm.

Boot configuration for PC Module Type M886

1. Disconnect any digital USB peripherals connected to the
unit.

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the F2 key to

enter the BIOS configuration menu.

4. In case the unit requests a password, write “laser” and press

Enter  to confirm.

5. Enter the menu “Main”, already highlighted by default.

6. If needed, using the arrows and PgUp, PgDn, + or - keys Set

Date and Time.

7. Check/Set that CDROM is a boot device. To do this, select

the menu “Boot” and check that Usb boot is “Enabled”.

8. Select Legacy and then Boot Type Order.

9. Using the arrows select CDROM and move it in the first

position using F5 and F6.

10. Although not necessary for the current phase of work, at this
point you can insert the Format Disk, thus avoiding the need
for an additional restart.

11. Press F10 to save settings and exit.

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Format Procedure
The Format Disk P/N 301001200 is a bootable disk containing an auto-installing
image of a pre-configured system disk Operating System included.

Make sure you have the latest released version.

Hereafter is important not to cause abrupt shutdowns of the system and use the
correct shutdown procedure.

1. If not already done, insert the disk and turn the system off.

2. Switch the system on with no service key inserted.

3. The system boots from the DVD drive and automatically

format the hard disk reinstalling the Operating System.

4. At the end of the procedure, the format disk is automatically

ejected and the cursor is displayed on the screen.

5. Remove the format disk.

During the operation, the system automatically ejects the disc, which can be
removed, it will restart (if the system stops without automatic restart, shut down
and restart it) and will end the operation releasing the control to the operator.

TROUBLESHOOTINGS
If, before installing the Software Release the OS detects a new hardware for the use
of which is necessary to install the driver, you must instruct the Operating System
so it does not signal it anymore.

In fact, by installing the application software it will also installed drivers for
components not covered by the disk format.

Therefore, in case the system requires to install drivers at this stage, the following
steps must be followed:

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SERVICE MANUAL

1. Click “No, not this time” and then press “Next”

2. Click “Install the software automatically”

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SERVICE MANUAL

3. Leave selected “Don’t prompt me again to install this soft-

ware” and click on “Finish”.

4. Restart the system

Boot Re-configuration
After Format procedure the BIOS must be modified to boot again from HDD.

TROUBLESHOOTINGS
Boot configuration for PC Module Type M771
1. Disconnect any digital USB peripherals connected to the
unit.

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the Del key to

enter the BIOS configuration menu.

4. In case the unit requests a password, write “laser” and press

Enter  to confirm.

5. Using the arrow keys, select the ADVANCED CMOS CON-

FIGURATION menu and press Enter  to confirm.

6. Select the FIRST BOOT DEVICE option.

7. Using the PgUp, PgDn, + and - keys set “CD-ROM”.

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SERVICE MANUAL

8. Select the SECOND BOOT DEVICE option.

9. Using the PgUp, PgDn, + and - keys set “none”.

10. Verify that the option BOOT VIDEO FIRST FROM is set
to “IGD”.

11. Press Esc to return to the main menu.

12. Using the arrow keys, select the WRITE CMOS AND EXIT
option and press Enter  to confirm.

Boot configuration for PC Module Type M886

1. Disconnect any digital USB peripherals connected to the
unit.

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the F2 key to

enter the BIOS configuration menu.

4. In case the unit requests a password, write “laser” and press

Enter  to confirm.

5. Enter the menu “Main”, already highlighted by default.

6. Select Legacy and then Boot Type Order.

7. Using the arrows select Hard Disk Drive and move it in the
first position using F5 and F6.

8. Press F10 to save settings and exit.

Burning Utility Installation

• Switch the unit on.

• Insert the medium containing the software release.

• Place the cursor on the “Start” option of the Tool bar and
press ENTER.

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SERVICE MANUAL

• Select the “Control Panel” option.

• Using the trackball select the drive containing the software

release in the “Address” field.

• Select the folder:

sw_tools\Nero_7_5\CDS\Nero

• Using the cursor select the setup file and run it by pressing
the ENTER key twice.

• The system displays the following window:

TROUBLESHOOTINGS
• Place the cursor on the “Nero 7 Essentials” button and
press ENTER.

• Proceed with the installation by pressing the Next button

when required and by accepting the licence conditions.

• The Customer Information fields are pre-filled in. Proceed

with the installation by pressing the Next button.

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SERVICE MANUAL

• At the next window select the “Custom” installation and press

the Next button.

• Confirm the English as the only supported language and

press the Next button.

• At the next window (shown in the figure below)

the following features have to be excluded:

• NeroBackupIt

• Nero CoverDesigner

• InCD

To exclude a feature, place the cursor on it, press the UNDO key and
select the option “This feature will not be available”.

• Proceed with the installation by pressing Next and then

Install.

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 SERVICE MANUAL

• In the last window deselect all options and press the Next
button to proceed with the installation.

• At the end press Finish and then Exit to complete the

installation.
• • The Nero Search icon has to be deactivated if it is displayed
on the tool bar.

• Place the cursor on the arrow displayed beside the Nero

Search icon.

TROUBLESHOOTINGS
• Press the Options button.

• Deselect all options.

• Press Apply and then OK.

• Close the Nero Search window.

Software Installation
The Software pack disk for MyLabAlpha (P/N 301001400) is not bootable.

The procedure requires the Service Key P/N 8610164000.

• Insert the Software Pack disk in the DVD drive.

• Place the cursor on the “Start” option of the Tool bar and
press ENTER.

• Select the “Control Panel” option.

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SERVICE MANUAL

· Click on the “Folder Up” icon to access to the computer

drives list

• Select the drive containing the software release.

• Using the cursor select the SETUP file ([Link] included

in the root of the disk) and run it by pressing the ENTER key
twice.

• The system starts the installation phase and stops at the

window shown here below: Check that the equipment is
powered to main power and press “Ok, continue”

• In the following window, the procedure informs about the

ongoing software installation. This allows checking that the
procedure will install the proper software release (the images
here below may differ to the ones displayed during the
procedure and they must be considered as a generic
example).

• Select the right model pressing the button: 1017400xx for

MyLabAlpha. Take care to press the right button. If in doubt,
consult the file System_Legenda.txt present in the root of the
installation disk. A wrong selection will cause a bad
configuration and the need of a full reconfiguration or the

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use of the Wrong Selection Model procedure described later

in the chapter.

• The system starts the installation copying the files on local

drive, wait till the following window is displayed

TROUBLESHOOTINGS
• As explained in the message, the USB/DVD disk with the
SW release can be now removed. If not already done,
disconnect any digital USB peripherals (including USB key
with software release) connected to the unit. Even the
Service key must not be present. Press the “Ok,
continue” button to proceed with the installation. The
installation takes several minutes and requires some
automatic reboot.

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• When the analysis of prerequisites is finished, the system

stops waiting a confirmation by the user as shown in the
following picture:

• Insert the USB Service key in one of the four USB ports.
Wait until the system detects the key. Press “Ok, continue”.

• The system completes the installation. Make sure, before

proceeding to the next step, there are no other messages on
the tray bar.

• At the end of the installation procedure, after the last reboot

the system will stop with the Windows desktop on the
screen.

• Insert the USB Service key in each of the remaining USB

ports waiting until the system detects the key before proceed
to the next port in order to guarantee their proper
functioning. At the end of this procedure, leave the USB
Service key in the last USB port. This ensures that the system
will not repeat the installation of the keys to the subsequent
insertions.

• To start the application use the link on the desktop with the
following icon

If the Workflow icon is not present:

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· check that the Workflow link is present in C:\Documents

and Settings\All Users\Desktop
· remove, when present, the LightScribe and Nunit links from
the folders:
· C:\Documents and Settings\All Users\Desktop
· C:\Documents and Settings\COLLAUDO\Desktop
· C:\Documents and Settings\ESERVICE\Desktop
· C:\Documents and Settings\RS\Desktop

• Wait until the upgrade is complete until the presentation of

the choice of probe and patient data entry. In case of error,
examine the log file (in folder e:\work\logs\TextLog) and
consider the use of the procedure described in FPGA Rescue
paragraph.

• Press the MENU key and select the “SERVICE” tab.

• Check that the monitor model is correctly set according to

the system.

• If necessary set the monitor, save the modification and exit

the menu.

TROUBLESHOOTINGS
• Restart the system to ensure the application of all user
configurations.

Checking the BIOS Password

The Software Installation could update the BIOS if it is detected an old version. In
this case it could happen that the BIOS Password is deleted and it is necessary to
restore it.

Boot configuration for PC Module Type M771

1. Disconnect any digital USB peripherals connected to the
unit.,

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the Del key to

enter the BIOS configuration menu.

4. In case the unit requests a password, write “laser” and press

Enter  to confirm. If so no action is necessary otherwise
go ahead with the procedure.

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5. Using the arrow keys, select the CHANGE SETUP PASS-

WORD option and press Enter  to confirm.

6. Enter the password “laser” (it must be written in lower case)

and press Enter  to confirm.

7. Repeat the password and confirm it again.

8. Press Esc to return to the main menu.

9. Using the arrow keys, select the WRITE CMOS AND EXIT
option and press Enter  to confirm.

Boot configuration for PC Module Type M886

1. Disconnect any digital USB peripherals connected to the
unit.

2. Connect the alphanumeric USB keyboard.

3. Turn the system on and press continuously the F2 key to

enter the BIOS configuration menu.

4. In case the unit requests a password, write “laser” and press

Enter  to confirm. If so no action is necessary otherwise
go ahead with the procedure.

5. Using the arrows move to the menu “Security”.

6. Select “Set Supervisor Password” and press Enter  to con-

firm.

7. Enter the password “laser” (it must be written in lower case)

and press Enter  to confirm.

8. Repeat the password and confirm it again.

9. Press F10 to save settings and exit.

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System Reconfiguration
Setting the System
• Switch the unit on with the service key inserted.

Refer to Section 5 for • If necessary, install the printer.

further information on
printer installation. • Press the MENU key.

• If necessary, select “GENERAL SET UP” option and set the

local time.

• Select the “LICENCES” option and:

• First enter the model and system serial number

(MODEL folder) and save the settings.

• Then insert all the licences and save them.

• If necessary set the printer configuration (“PRINTERS”

option).

Restore the Archive

If required, re-store the archive. Depending on how the archive had been
saved, follow the corresponding procedure:

TROUBLESHOOTINGS
Archive Saved by Copying the “Archive” Folder

• Insert the medium with the copy of the “Archive” folder.

• Select the “Control Panel” option.

• Using the trackball select the medium in the “Address”

field and press ENTER.

• Select the “Archive” folder.

• Open the contextual menu with the UNDO key and select
the “Copy” option.

• Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

• Using the trackball select the “work” folder and press

ENTER.

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SERVICE MANUAL

• Paste the “Archive” contained in the external medium

into the local directory.

Archive Saved trough its Menu

• Press the ARCHIVE key.

• Select the external medium containing the archive.

• Select the desired exams and copy them into the local
archive.

Restore the Settings

• Switch the unit on with the service key inserted.

• Depending on how the settings had been saved, follow the

corresponding procedure:

Note
If the settings were neither saved nor exported, they have to be
manually set one by one.

Settings Saved by Copying the “ConfSet” Folder

• Insert the medium with the copy of the “ConfSet”
folder.

• Select the “Control Panel” option.

• Using the trackball select the medium in the “Address”

field and press ENTER.

• Select the “ConfSet” folder.

• Open the contextual menu with the UNDO key and select
the “Copy” option.

• Using the trackball select the DATA(E:) disk in the

“Address” field and press ENTER.

• Using the trackball select the “work” folder and press

ENTER.

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• Paste the “ConfSet” contained in the external medium

into the local directory.

Settings Saved through the Export Procedure

• Press the MENU key.

• Select the “Import/Export” option.

• Import the desired settings.

If the system is equipped with a thermal printer, refer to the next section for the
configuration of the printing settings.

Wrong selection of model

Here is explained how to do in case of wrong selection of the MyLab model during
the Software Installation.

1. Switch off the not working system.

2. Connect a USB keyboard and the USB Service key.
3. Switch on the system and press F11 (F eleven ) at startup (with this
action the system reboot using the touchscreen as main screen).

TROUBLESHOOTINGS
4. When the operating system is started, run the batch [Link]
present in the folder SystemRescue of the installation disk.
5. Run again the installation, confirm to install the equipment you have
and select the right model.

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SERVICE MANUAL
Chapter

4 - Remote Service
The “Remote Service” option of the MENU key allows the Service personnel to
access to MyLab in remote. When the Remote Service is active, the Service
personnel can remotely interact with the user and with the system looking at its
screen and at its disks.

Pre Conditions
The access to the Remote Service is possible only when:

 MyLabsystem is connected to the network (refer to the user

manuals for further information),

 the Service personnel has a PC connected to the network,

 the Service personnel has an Esaote account for Remote

Service,

TROUBLESHOOTINGS
 the Service personnel has an account to work with the
LogMeIn Rescue application (either via Web or locally).

Note
Contact the Esaote Service department for accounts and further
information on Remote Service.

To activate the Remote Service session, the Service personnel has to provide the
customer with two PIN numbers. The PINs can be used one time only.

 AO

Note
The “Clinical and System Configuration” section of the Advanced
Operations manual has a dedicated chapter on Remote Service to
guide the user to the activation.

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SERVICE MANUAL
Chapter

1 - Check Lists
This chapter proposes two different check lists. The first one (Technical Check
List) suggests a set of inspection steps to be performed each time service personnel
modifies the HW/SW composition (for example the rack replacement or
functional upgrade); the other one (Maintenance Check List) suggests a check list
Service key is required. intended for a general equipment inspection like yearly maintenance.

Technical Check List

Once any modification or upgrade is finished and the unit is ready to be closed,
perform the following:

Step Description Reference

1 If the LCD has been replaced, verify if it is working. Section 2

2 When applicable, verify that the upgrade is working. -

3 Switch the unit off, remove the service key. -

4 Verify the unit functioning using the Maintenance Section 8

Check List.

Maintenance Check List

Physical check

Step Description Reference

1 Check the unit for any external damage. -

CHECK LISTS

2 Check that the unit labels (S/N, Reference...) are -

present and readable.

3 Check the power cord status (no cut, plug -

condition) and connection.

4 Check the connectors on the left panel side. -

5 If installed, check the ECG cable status. “Probes and

Consumables” manual

6 Clean the trackball. Section 6, chapter 1

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 SERVICE MANUAL

Step Description Reference

7 Check that the LCD can be close.d If necessary Section 2, chapter 1

replace the covers.

8 If necessary, clean the system and the LCD. “Getting Started”

manual

9 For all probes, check their external status (cable, “Probes and
housing, connector.). Consumables” manual

10 If necessary, clean the probes. “Probes and

Consumables” manual

General Check

Step Description Reference

1 Switch the unit on. -

2 Check that the operator manuals are present and Operator manual
their revisions are consistent with the installed revisions
software release.

3 Check that control panel keys are lighted and -

functioning.

4 Check that the touchscreen works properly. -

5 If necessary, adjust the LCD brightness. Advanced Operations

manual, section
“Clinical and System
Configuration”,
chapter “General
setup”

6 Verify that all probes are correctly identified in each -

unit connector.

Functional check

Step Description Reference

1 Switch the unit on. -

2 Verify that the B-Mode mode controls work Advanced Operations

properly. manual, Section
“Image Optimization
and Annotation”

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Step Description Reference

3 Verify that the M-Mode mode controls work Advanced Operations

properly. manual, Section
“Image Optimization
and Annotation”

4 Verify that the Doppler mode controls work Advanced Operations

properly. manual, Section
“Image Optimization
and Annotation”

5 Verify that the CFM mode controls work properly. Advanced Operations
manual, Section
“Image Optimization
and Annotation”

6 Verify that the ECG controls work properly. Advanced Operations

manual, Section
“Image Optimization
and Annotation”

7 Verify the basic operation of all optional licences Advanced Operations

(Strain...). manual and optional
manuals

8 Save exams on CD/DVD and verify that the burner -

works properly.

9 Save exams on USB medium and verify that they are -

saved properly.

10 If necessary, make a back up of all clinical and -

system presets and store them.

11 If necessary, make a back up of archive. -

12 If installed, verify the thermal printing setting. Section 5, chapter 4

13 If necessary verify that any connected peripheral -

devices works properly.

14 If necessary, clean the peripheral devices following -

CHECK LISTS

the manufacturer instructions.

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