Using Avaya Aura® Conferencing

Conference Manager for Microsoft

Outlook

Release 8.0
February 2014
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 Contents

Chapter 1: Introduction............................................................................................................ 6
Purpose.................................................................................................................................. 6
Intended audience................................................................................................................... 6
Related resources................................................................................................................... 6
Documentation.................................................................................................................. 6
Training............................................................................................................................ 7
Viewing Avaya Mentor videos............................................................................................. 8
Support.................................................................................................................................. 8
Chapter 2: Using Conference Manager for Microsoft Outlook............................................. 9
Conference Manager for Microsoft Outlook................................................................................ 9
Security codes.................................................................................................................. 9
Accessing version information.......................................................................................... 10
Accessing online help...................................................................................................... 10
Installing Conference Manager for Microsoft Outlook................................................................ 10
Updating or upgrading Conference Manager for Microsoft Outlook............................................ 11
Conference profiles............................................................................................................... 12
Creating a conference profile............................................................................................ 12
Creating a conference profile with an additional collaboration code..................................... 13
Changing a conference profile.......................................................................................... 14
Deleting a conference profile............................................................................................ 14
Using Conference Manager for Microsoft Outlook for the first time............................................. 15
Configuring default settings.............................................................................................. 16
Send meeting requests.......................................................................................................... 16
Sending a meeting request with your conference details in Microsoft Outlook....................... 16
Sending a meeting request for another user...................................................................... 17
Editing a conference in Microsoft Outlook................................................................................ 18
Removing a conference from Microsoft Outlook....................................................................... 19
Joining conferences............................................................................................................... 19
Joining a conference........................................................................................................ 19
Joining a conference from the appointment window........................................................... 21
Disabling Conference Manager for Microsoft Outlook............................................................... 22
Enabling Conference Manager for Microsoft Outlook................................................................ 22
Microsoft Outlook in offline mode............................................................................................ 23

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Chapter 1: Introduction

Purpose
This document describes how to use product features and capabilities.

Intended audience
This document is intended for people who want to learn how to use product features and
capabilities.

Related resources

Documentation
The following table lists the related documents for Avaya Aura® Conferencing. Download the
documents from the Avaya Support website at [Link]
The Avaya Support website also includes the latest information about product compatibility, ports,
and Avaya Aura® Conferencing releases.

Using

Document Title Use this document to: Audience

number
04-604359 Using Avaya Aura® Manage and participate in Customers
Conferencing Collaboration conferences using Collaboration
Agent Agent.
04-604428 Avaya Aura® Conferencing Manage and participate in Customers
Collaboration Agent Quick conferences using Collaboration
Reference Agent.
Table continues…

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 Related resources

Document Title Use this document to: Audience

number
04-604383 Using Avaya Web Manage and participate in Customers
Collaboration Agent for Android conferences using Avaya Web
Collaboration Agent for Android.
04-604388 Using Avaya Web Manage and participate in Customers
Collaboration Agent for iOS conferences using Avaya Web
Collaboration Agent for iOS.

Overview

Document Title Use this document to: Audience

number
04-604343 Avaya Aura® Conferencing Understand the high-level features Customers,
Overview and Specification for and functionality of the product. business
Avaya Aura® partners, and
services and
support personnel
04-604344 Avaya Aura® Conferencing Understand the high-level features Customers,
Overview and Specification for and functionality of the product. business
Turnkey partners, and
services and
support personnel
04-604323 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for Small and functionality of the solution. business
and Medium Enterprises partners, and
services and
support personnel
04-604328 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for and functionality of the solution. business
Medium Enterprises partners, and
services and
support personnel
04-604333 Avaya Aura® Conferencing Understand the high-level features Customers,
Solution Description for Large and functionality of the solution. business
Enterprises partners, and
services and
support personnel

Training
The following courses are available at [Link] In the Search field, type the
course code, and click Go to search for the course.

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Introduction

Course code Course title

2U00110O Selling Avaya Aura® Conferencing Solution Learning Bytes
2U00325O Avaya Aura® Conferencing 7 L1 Customer Scenario
3U00260W Designing Avaya Aura® Conferencing
5U00120E Avaya Aura® Conferencing
3204 Avaya Aura® Conferencing Implementation and Maintenance Exam

Viewing Avaya Mentor videos

Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya
products.
About this task
Videos are available on the Avaya Support website, listed under the video document type, and on
the Avaya-run channel on YouTube.
Procedure
• To find videos on the Avaya Support website, go to [Link] and perform one
of the following actions:
- In Search, type Avaya Mentor Videos to see a list of the available videos.
- In Search, type the product name. On the Search Results page, select Video in the
Content Type column on the left.
• To find the Avaya Mentor videos on YouTube, go to [Link]/AvayaMentor and
perform one of the following actions:
- Enter a key word or key words in the Search Channel to search for a specific product or
topic.
- Scroll down Playlists, and click the name of a topic to see the available list of videos posted
on the website.
Note:
Videos are not available for all products.

Support
Go to the Avaya Support website at [Link] for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.

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Chapter 2: Using Conference Manager for
Microsoft Outlook

Conference Manager for Microsoft Outlook

Using Avaya Aura® Conferencing, an administrator can assign a conference to your Microsoft
Outlook account. After the administrator assigns the conference to your account, you can use the
Microsoft Outlook calendar to create and manage your conferences. The conference is available to
you anytime.
A plug-in called Conference Manager for Microsoft Outlook provides this feature. Conference
Manager for Microsoft Outlook integrates with your Microsoft Outlook calendar to provide this
feature in the New Meeting menu. Using the Add Conference button, you can add the conference
access details to other details of your meeting and send these details to participants. When you
create a meeting request, you can also use the Join button to immediately join the conference. If
you set up the conference for another user, you can also choose to join as a participant or as a
moderator from the Join button. Using this feature, the Avaya Aura® Conferencing server dials your
telephone number and adds you to the conference.
You can also delegate the task of setting up a conference and inviting participants to another user.
Related links
Security codes on page 9
Accessing version information on page 10
Accessing online help on page 10

Security codes
Users must enter a security code to log in to conferences. Participants enter the participant code,
and moderators enter the moderator code to connect to:
• The web collaboration session on Collaboration Agent.
• The integrated audio and video conference on Collaboration Agent.
• The audio conference using the phone.
To add more security to conferences, system administrators can also enable passcodes.
Participants enter the passcode after the participant and moderator codes.

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Using Conference Manager for Microsoft Outlook

Related links
Conference Manager for Microsoft Outlook on page 9

Accessing version information

You can view the release number of the Conference Manager for Microsoft Outlook software at any
time.
Procedure
From the Microsoft Outlook toolbar, select Avaya Aura® Conferencing > About.
You can also access the version information from the meeting dialog by displaying the Avaya Aura®
Conferencing tab and clicking About.
Note:
If you use Microsoft Outlook 2007, select Avaya AAC > About.
Related links
Conference Manager for Microsoft Outlook on page 9

Accessing online help

You can access online help for Conference Manager for Microsoft Outlook at any time. The online
help is available in PDF format.
Procedure
From the Microsoft Outlook toolbar, select Avaya Aura® Conferencing > Help.
You can also access online help from the meeting dialog by displaying the Avaya Aura®
Conferencing tab and clicking Help.
Related links
Conference Manager for Microsoft Outlook on page 9

Installing Conference Manager for Microsoft Outlook

About this task
Using Conference Manager for Microsoft Outlook, you can organize Avaya Aura® Conferencing
conferences and send conference invitations to participants. Conference Manager for Microsoft
Outlook requires Visual Studio Tools for Office and .NET Framework. If these tools are not installed
on your computer, the Conference Manager for Microsoft Outlook installation process automatically
installs the tools.

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 Updating or upgrading Conference Manager for Microsoft Outlook

Conference Manager for Microsoft Outlook supports Microsoft Outlook 2007, Microsoft Outlook
2010, Microsoft Outlook 2013, and Microsoft Outlook 2016. Conference Manager for Microsoft
Outlook does not support installation with the Avaya Client Applications Collaboration Services plug-
in for Microsoft Outlook. These plug-ins provide the same conferencing functions and conflict with
each other.
For more information, see Avaya Client Applications Collaboration Services User Guide.
Before you begin
If Microsoft Outlook is running, exit Microsoft Outlook.
Procedure
1. Run the [Link] installation file.
2. Follow the instructions in the installation wizard.
Next steps
Enter your Avaya Aura® Conferencing account details in Conference Manager for Microsoft Outlook.
Related links
Using Conference Manager for Microsoft Outlook for the first time on page 15

Updating or upgrading Conference Manager for Microsoft

Outlook
If your administrator updates the release of the Conference Manager for Microsoft Outlook software,
the software that you are running on your computer will be an older version. There are a number of
options in this situation:
• You may not have to do anything. Your administrator may have configured Microsoft Outlook to
automatically retrieve and install any updates on a regular basis. If the application detects a
new version of the software, it displays a pop-up dialog and a progress bar for a few seconds.
• Your administrator may opt to silently install the new software on your computer using a silent
installation technology, such as Systems Management Server (SMS).
As an aside, you can manually check for updates, as follows:
• Microsoft Windows XP users: Click Start > Settings > Control Panel > Add or Remove
Programs > Avaya Aura Conferencing. If you click Click here for support information, you
can see an option for Product Updates.
• Microsoft Windows 7 users: Click Start > All Programs > Windows Update. In the Windows
Update window, click Change Settings and select Give me updates for Microsoft
products.... Save these settings. In the Windows Update window, click Check for updates.

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Using Conference Manager for Microsoft Outlook

Conference profiles
With the Microsoft Office Outlook delegate feature, you can create different conference profiles that
contain the conference details of other users. You can use these conference profiles to set up
conferences for other users who delegate this activity to you.
For example, a senior executive in a company might delegate the activity of setting up conferences
to an assistant. The executive provides the conference details to the assistant, and the assistant
enters these details while creating a conference profile in Conferencing Manager. If the executive
has more than 1 set of conference details, the assistant can create up to 20 conference profiles that
contain a different set of conference details in each profile.
While creating a conference for another user, you can select a conference profile that contains the
relevant conference details. Conferencing Manager automatically adds these conference details in
the body of the conference invitation. If you want to join a conference that you set up for another
user, Conferencing Manager provides you with the Join as Moderator and Join as Participant
drop-down options in the Join button. The Join as Moderator option is available only if you enter
the Moderator code while creating the conference profile. Also, if the conference requires an
additional passcode, you must enter the passcode in the conference profile.
Related links
Creating a conference profile on page 12
Creating a conference profile with an additional collaboration code on page 13
Changing a conference profile on page 14
Deleting a conference profile on page 14

Creating a conference profile

Before you begin
Install Conferencing Manager for Microsoft Outlook. For more information, see Installing Conference
Manager for Microsoft Outlook.
Procedure
1. Open Microsoft Outlook.
2. On the Avaya Aura® Conferencing tab, click Settings > Configure Additional
Conferences.
Conferencing Manager displays the Avaya Conferences window.
3. To create a conference profile, click Add in the Avaya Aura Conferences section.
Conferencing Manager opens the Conference Configuration window.
4. On the Conference Configuration window, enter the following details:
• Description: A short description of the conference profile. For example, My additional
conference or, if you are creating a conference profile for another user, John’s conference.

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 Conference profiles

• (Optional) Moderator Code: Select the check box, and enter the moderator code.
• Participant Code: Enter the participant code.
5. Click OK.
Conferencing Manager creates the conference profile and adds the profile to the Avaya Aura
Conferences list.
Related links
Conference profiles on page 12
Installing Conference Manager for Microsoft Outlook on page 10
Changing a conference profile on page 14

Creating a conference profile with an additional collaboration

code
Before you begin
Install Conferencing Manager for Microsoft Outlook. For more information, see Installing Conference
Manager for Microsoft Outlook.
Procedure
1. Open Microsoft Outlook.
2. On the Avaya Aura® Conferencing tab, click Settings > Configure Additional
Conferences.
Conferencing Manager displays the Avaya Conferences window.
3. To create a conference profile, click Add in the Avaya Aura Conferences with passcodes
section.
4. On the Conference Configuration window, enter the following details:
• Description: A short description of the conference profile. For example, My additional
conference or, if you are creating a conference profile for another user, John’s conference.
• Collaboration Code: Enter the additional collaboration code.
• (Optional) Moderator Code: Select the check box, and enter the moderator code.
• (Optional) Participant Code: Select the check box, and enter the participant code.
5. Click OK.
Conferencing Manager creates the conference profile and adds the profile to the Avaya Aura
Conferences with Passcodes list.
Related links
Conference profiles on page 12
Installing Conference Manager for Microsoft Outlook on page 10

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Using Conference Manager for Microsoft Outlook

Changing a conference profile

Before you begin
Create a conference profile. For more information , see Creating a conference profile.
About this task
Change the details of a conference profile, such as the conference passcodes and the description of
the profile.
Procedure
1. Open Microsoft Outlook.
2. On the Avaya Aura® Conferencing tab, click Settings > Configure Additional
Conferences.
Conferencing Manager displays the Avaya Conferences window.
3. Select a conference profile and click Edit.
Conferencing Manager displays the Conference Configuration window.
4. Make the necessary changes to the conference profile details, and click OK.
Conferencing Manager saves the changes to the conference profile.
Related links
Conference profiles on page 12
Creating a conference profile on page 12

Deleting a conference profile

Procedure
1. Open Microsoft Outlook.
2. On the Avaya Aura® Conferencing tab, click Settings > Configure Additional
Conferences.
Conferencing Manager displays the Avaya Conferences window.
3. Select a conference profile, and click Delete.
Conferencing Manager prompts you to confirm that you want to delete the conference
profile.
4. Click Yes.
Conferencing Manager deletes the conference profile.
Related links
Conference profiles on page 12

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 Using Conference Manager for Microsoft Outlook for the first time

Using Conference Manager for Microsoft Outlook for the

first time
The first time you use Conference Manager for Microsoft Outlook, it displays an Avaya information
dialog. On this dialog, you must enter your Avaya Aura® Conferencing handle and password.
Note:
Your administrator sets up your Avaya Aura® Conferencing account on your behalf. You can
contact them for the details of your account.
You also have to enter the IP address or the fully qualified domain name of the Avaya Aura®
Conferencing Collaboration Agent server. Your administrator has this information. You only have to
do this the first time you use Conference Manager for Microsoft Outlook. From that point onwards,
the application remembers the information.
Before you begin
Before you enter your personal details, you must install Conference Manager for Microsoft Outlook.
About this task
The purpose of this task is to initialize Conference Manager for Microsoft Outlook for use.
Procedure
1. Open Microsoft Outlook.
2. On the Avaya Conference Manager dialog, enter the following details:
• Username
You must include the domain address in this field. For example, 123@[Link] or
username@[Link].
• Password
• Service Host
The Service Host is the IP address or fully qualified domain name of the Avaya Aura®
Conferencing Collaboration Agent server. The text in the Service Host field must be the
same for all participants. Contact your administrator if you are unsure of this text.
3. Click Save.
Conference Manager for Microsoft Outlook is now ready for use.
Next steps
Now you can begin to set up conferences.
Related links
Configuring default settings on page 16

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Using Conference Manager for Microsoft Outlook

Configuring default settings

You can configure the default settings at any time. These settings determine whether the Join
button prompts the Avaya Aura® Conferencing Collaboration Agent application to open automatically
and whether this selection is enabled by default in the future.
Before you begin
Before you configure default settings, you must install Conference Manager for Microsoft and enter
your personal details.
About this task
The purpose of this task is to configure your preferences in relation to the functionality of the Join
button.
Procedure
1. From the Microsoft Outlook toolbar, select Avaya Aura® Conferencing > Default
Conference Settings.
You can also access the default settings from the meeting dialog by displaying the Avaya
Aura® Conferencing tab and clicking Settings > Default Conference Settings.

Choice Option Choice Description

Launch Collaboration Agent Select this option if you would like the Avaya Aura® Conferencing
Collaboration Agent application to open automatically when you
click the Join button:
Set as default (Don’t prompt Select this option if you would like to save your preference.
me again)

2. Click Save.
Related links
Using Conference Manager for Microsoft Outlook for the first time on page 15
Joining a conference on page 19

Send meeting requests

Sending a meeting request with your conference details in

Microsoft Outlook
Before you begin
Before you associate your conference with an appointment or meeting, you must install Conference
Manager for Microsoft Outlook.

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 Send meeting requests

About this task

The purpose of this task is to create a Microsoft Outlook meeting request and to associate your
conference details with this meeting request.
Procedure
1. Open Microsoft Outlook.
2. From the New menu, select Meeting Request.
The New Meeting window is displayed.
Note:
You can also select New Avaya Aura® Meeting from the New drop-down menu or from
the Calendar context menu by right-clicking on the desired time slot on the calendar. If
you display the New Meeting window using these methods, you do not have to click the
Add Conference button.
3. Enter any meeting details on the Appointment tab, just like a regular meeting.
4. Click the Add Conference button.
Conference Manager for Microsoft Outlook retrieves your conference details and inserts
them into the body text of the meeting request.
If you select New Avaya Aura® Meeting from the New Items drop-down menu or from the
Calendar context menu by right-clicking on the desired time slot on the calendar, you do not
have to click the Add Conference button.
5. Select or enter the attendees as normal to the invite.
6. Enter location details.
7. Enter a title for the conference in the Subject field.
8. Click Send.
An e-mail displaying the conference details is sent to all the attendees.

Sending a meeting request for another user

Before you begin
Create a conference profile that contains the conference access details of another user who
delegate the activity of setting up conferences to you. For more information, see Creating a
conference profile.
Procedure
1. Open Microsoft Outlook.
2. From the New Items menu, select Appointment.
Microsoft Outlook displays the Untitled-Appointment window.

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Using Conference Manager for Microsoft Outlook

Tip:
To open a new appointment window, you can also:
• Select New Avaya Aura® Meeting from the Conferencing section of the Calendar
menu.
• Right-click the time-slot on the Calendar window and, on the Calendar context menu,
click New Appointment.
3. On the Appointments tab, enter the following meeting details:
• Subject
• Location
Note:
You can enter the location, but Conferencing Manager overwrites your location details
when you create the meeting request.
• Start and end time
4. Click Invite Attendees, and add participants to the appointment.
5. Click the Add Conference arrow, and select a conference profile from the drop-down list.
Conferencing Manager inserts the conference details of the selected profile in the body of
the meeting request.
6. Click Send.
Microsoft Outlook sends an email with the conference details to the attendees.
Related links
Creating a conference profile on page 12

Editing a conference in Microsoft Outlook

You can make changes to your conference in the regular way, using Microsoft Outlook.
You can also edit an existing meeting request to add conference call details to it. This option is only
available to you if you created the meeting request. If you are simply a participant, you cannot edit
an existing meeting request to add conference call details to it.
About this task
The purpose of this task is to make updates to an existing conference.
Procedure
1. Go to the Calendar view.
2. Double-click on your conference.
Microsoft Outlook displays the conference.

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 Removing a conference from Microsoft Outlook

3. Update the conference as necessary.

4. You can click Send Update to save your changes, close the conference, and send the new
details to your participants.

Removing a conference from Microsoft Outlook

You can remove your conference details from any meeting request.
Procedure
1. Go to the Calendar view.
2. Double-click on your meeting.
Microsoft Outlook displays the meeting.
3. From the Join button menu, click Remove Conference.
Conference Manager for Microsoft Outlook switches the Join button back to the Add
Conference button and removes the details of the conference from the body of the meeting
request.

Joining conferences

Joining a conference
The Join button enables you to enter a conference at the click of a button. With this feature, the
Avaya Aura® Conferencing Collaboration Agent server dials your telephone number and places you
into the conference. The first time you use the Join button, you can choose to configure the default
options. From that point onwards, the Join button uses these default options.
You do not need to configure the default options every time you use the Join button. However, you
can change the default options at any time by navigating to the Avaya Aura® Conferencing tab and
clicking the Default Conference Settings button.
These steps describe how to use the Join button for the first time. After you complete these steps,
the Join button operates in an automatic way.
Note:
The Join button only operates effectively if you are using the same Conferencing server as the
moderator. If you are using a different server, the Join button is inaccessible. You can identify
your Conferencing server by viewing the Service Host field on the Avaya Conference

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Using Conference Manager for Microsoft Outlook

Manager dialog. For more information about this field, see Using Conference Manager for
Microsoft Outlook for the first time on page 15.
About this task
You can use the Join Conference feature to join a conference that has started.
This is an optional feature.
Procedure
1. Open an existing conference.
On the Meeting screen, Conference Manager for Microsoft Outlook displays a Join button on
the toolbar at the top of the screen.
2. Click the Join button.
If you set up the appointment for another user and you click Join, Microsoft Outlook displays
the following options:
• Join as moderator
• Join as participant
Note:
The Join as Moderator option is available only if you enter the Moderator code and the
additional passcode, if required, while creating the conference profile.
Select the appropriate role to join the meeting.
When you use the Join Conference feature for the first time, Conferencing Manager displays
the Join Conference dialog box to administer the default options of the feature.
3. Select a telephone number from the Call me at drop-down list or enter a telephone number
in the list.
The Call me at drop-down list contains your contact telephone numbers and previously
dialed telephone numbers.
4. Check the Launch Collaboration Agent checkbox if you would like to open the
Collaboration Agent page.
5. Optionally, you can check the Set as default (Don't prompt me again) checkbox if you
would like to save these preferences for joining conferences in the future.
6. Click Join Now.
The Avaya Aura® Conferencing Collaboration Agent server dials the telephone number that
you selected in the Call me at drop-down list. When you answer the call, the Avaya Aura®
Conferencing Collaboration Agent server brings you into the conference.
If you checked Launch Collaboration Agent, the Avaya Aura® Conferencing Collaboration
Agent server opens the Collaboration Agent login screen in the default browser.

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 Joining conferences

Result
After you complete these steps to set the default options for the Join button, the Avaya Aura®
Conferencing Collaboration Agent server automatically dials the telephone number that is stored in
the Default Conference Settings.
If you created the meeting, you join the conference as a moderator. If you are a meeting recipient,
you join the conference as a regular participant. If you set up the conference on behalf of another
user, you can join as a moderator or as a participant. If you are the owner of the meeting whose
request you receive from your delegate, you always join as a moderator.
Related links
Configuring default settings on page 16
Joining a conference from the appointment window on page 21
Creating a conference profile on page 12

Joining a conference from the appointment window

Before you begin
To join a conference that you set up for another user as a moderator, get the Moderator code from
the other user. The Join as Moderator option is only available if you enter the Moderator code while
creating the conference profile with the conference access details of the other user.
For more information, see Creating a conference profile.
Procedure
1. Open Microsoft Outlook.
2. In Calendar, select the appointment that you want to join.
Ensure that the appointment has the related conference access details associated with it.
3. Right-click the appointment and click Join.
If you set up the appointment for another user and you click Join, Microsoft Outlook displays
the following options:
• Join as moderator
• Join as participant
Select the appropriate role to join the meeting.
Note:
When you use the Join Conference feature for the first time, Conferencing Manager
displays the Join Conference dialog box to administer the default options of the feature.
For more information about administering the default options of the Join Conference
feature, see Joining a conference.
Related links
Creating a conference profile on page 12

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Using Conference Manager for Microsoft Outlook

Joining a conference on page 19

Disabling Conference Manager for Microsoft Outlook

You can disable Conference Manager for Microsoft Outlook. The steps for disabling Conference
Manager for Microsoft Outlook are slightly different for Microsoft Outlook 2007 and Microsoft
Outlook 2010.
About this task
The purpose of this task is to disable Conference Manager for Microsoft Outlook.
Procedure
1. Open Microsoft Outlook.
2. Perform one of the following steps:
• If you are running Microsoft Outlook 2007: From the Tools menu, click Trust Center to
view the Trust Center dialog.
• If you are running Microsoft Outlook 2010: From the File menu, click Options to view the
Outlook Options dialog.
3. From the left-hand navigation, select Add-ins to view the Add-ins tab.
4. From the Manage drop-down menu, located at the bottom of the dialog, select COM Add-
ins and click the Go button.
5. On the COM Add-ins dialog, uncheck Avaya Aura® Conferencing and click OK.
Now, Conference Manager for Microsoft Outlook is disabled.
Next steps
If you need to, you can re-enable Conference Manager for Microsoft Outlook by following a similar
set of steps.

Enabling Conference Manager for Microsoft Outlook

If you have manually disabled Conference Manager for Microsoft Outlook, using the steps described
in Disabling Conference Manager for Microsoft Outlook on page 22, you can enable it again at any
time. The steps for enabling Conference Manager for Microsoft Outlook are slightly different for
Microsoft Outlook 2007 and Microsoft Outlook 2010.
About this task
The purpose of this task is to enable Conference Manager for Microsoft Outlook.

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 Microsoft Outlook in offline mode

Procedure
1. Open Microsoft Outlook.
2. Perform one of the following steps:
• If you are running Microsoft Outlook 2007: From the Tools menu, click Trust Center to
view the Trust Center dialog.
• If you are running Microsoft Outlook 2010: From the File menu, click Options to view the
Outlook Options dialog.
3. From the left-hand navigation, select Add-ins to view the Add-ins tab.
4. From the Manage drop-down menu, located at the bottom of the dialog, select COM Add-
ins and click the Go button.
5. On the COM Add-ins dialog, check Avaya Aura® Conferencing Conference Manager and
click OK.
Now, Conference Manager for Microsoft Outlook is enabled.

Microsoft Outlook in offline mode

If Microsoft Outlook is in offline mode and is still connected to the network, Conference Manager for
Microsoft Outlook operates as normally. It retrieves the details of users’ conferences and it creates
new scheduled conferences for users. However, if Microsoft Outlook is in offline mode and is not
connected to the network, Conference Manager for Microsoft Outlook displays a network error if
users try to retrieve their conference details.

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Index
C M
changing meeting requests
conference profiles ....................................................... 14 sending ......................................................................... 17
codes Microsoft Outlook ...................................................................9
security ........................................................................... 9 delegate ........................................................................12
conference moderators
joining ........................................................................... 21 security codes .................................................................9
profiles .......................................................................... 12
Conference Manager
disable .......................................................................... 22
O
enable ...........................................................................22 offline mode ......................................................................... 23
first use ......................................................................... 15 overview
installing ........................................................................10 conference profiles ....................................................... 12
introduction ..................................................................... 9
joining a conference ..................................................... 19
meeting requests .......................................................... 16 P
offline mode .................................................................. 23
participants
upgrading ...................................................................... 11
security codes .................................................................9
conference profiles
passcodes
changing ....................................................................... 14
security ........................................................................... 9
creating ...................................................................12, 13
profiles
deleting ......................................................................... 14
conference ....................................................................12
overview ....................................................................... 12
creating
conference profiles ................................................. 12, 13 R
release number ....................................................................10
D
default .................................................................................. 16 S
delegate
Microsoft Outlook ..........................................................12 security
deleting codes .............................................................................. 9
conference profiles ....................................................... 14 moderator codes .............................................................9
participant codes ............................................................ 9
passcodes ...................................................................... 9
H sending
meeting requests .......................................................... 17
help ...................................................................................... 10
support ...................................................................................8

I V
installing
videos .................................................................................... 8
Conference Manager ....................................................10

J
joining
conference
appointment window ..............................................21

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