Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
Executive Summary
IT Infrastructure & SW Project Manager with 23+ years of experience on IT Projects working in
leadership and technical roles across US and Mexico. Solid knowledge and experience in the
using of Project Management Methodologies (ITIL, PMI, RBPM, Scrum Master, HSDM) Strong
experience in Software Development projects, Web-based and Client-Server applications. Solid
experience in IT Network Infrastructure projects. Coordination and implementation of IT Corporate
policies. Creation of Project Status reports (Dashboard) for Senior Management. Skills:
experience with multidisciplinary teams (US, UK, China, Spain, India & Latin America: Chile,
Brazil, Argentina, Panama & Colombia). IT professional with strong focus on the business.
Professional Experience
Santander Bank, USA Boston, Massachusetts
IT Infrastructure Project From Jan 2023 to Dec 2024
Manager
Build the technological infrastructure in the data centers of Dallas, Texas and Virginia (USA) for the
Gravity & Horizon programs of the Santander USA bank. Raise tickets in Service Now so that FDM
(fabrica de maquinas) can configure and provision the technological infrastructure from several projects
(EUC Cluster 7, Commercial Cards, OrboGraph, ATM Visa Dps, Dynamic Key Exchange TR31, Prospect
Database for credit – Acxiom, Corporate Security Enhancements, Payment Hub, ODS Data Lake).
Approve the infrastructure design of the tickets for the engineering area at ILM. Update configuration and
provisioning release dates in the infrastructure Project report and RAG status. Enter the number of hours
invested in each project in the Insight and Fieldglass systems. Start the PTO process with the creation
of monitoring tickets and backups, Dashboard creation, vulnerabilities (Qualys - Crowdstrike), patching,
hardening and compliance, security agents validation, transition OPS, CMDB, Support model.
Enter service now to obtain the specific data of the servers, WEB, APP and DB (name, IP address &
administrative, etc.) in CMDB. R aising tickets for creation of FS (Filesystems) and virtual / physical
servers, installation of Control M, Dynatrace agent, MuleSoft, LDAP, PostgreSQL, MS SQL, MQ series,
EXADATA, Microfocus Enterprise and Developer 7.0 patch 20, change of parameters, add groups, create
users, server seizure, opening ports for firewall rules, balancers, in development, pre-production and
production environments.
Others: MS Office, Service Now, ILM, Infrastructure project report, PTO process.
Volkswagen México Puebla, Puebla
IT SW Project Manager From Jul 2021 to Dec 2022
Evaluate, design, analyze, implement, automate and document the Aftersales Digital Solution (ADS), is
the multi-brand solution of the VW de México group (VW, AUDI, SEAT, Porsche, Bentley & CUPRA) to
digitize the dealer's after-sales processes to improve the customer experience and satisfaction. To
achieve the goal of digitization, ADS uses multiple cutting-edge technologies under two platforms; a Web
application and an Android application. In addition, ADS integrate with the dealer's DMS in the budget,
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
service order, spare parts, packages and pre-invoice processes, to obtain the relevant information of the
process and keep it synchronized.
Methodology, the project management is governed by the Agile SCRUM methodology. The development
of the project is governed under the DevOps approach in which the development and operations teams
collaborate to create, test, implement and monitor the application. Aftersales Digital Solution has 15
modules that offer 360º digital monitoring of the after-sales service. The ADS modules (Booking, service
planning, reception, repair, customer view, spare parts & package, quality, delivery check, check -out,
follow Up, promo, digital planning, administration and analytics) are integrated with group solutions such
as DMS (T-System, Total Dealer and W32) and Salesforce to enhance service delivery and customer
satisfaction.
ADS will work on the Amazon Web Services – AWS Cloud. It will take advantage of the power and
scalability of the services and run the process microservices. ADS technologies used Node JS for the
backend and Vue JS for the frontend. Evaluate applications and new software solutions to optimize and
automate the infrastructure (application architecture and integration). Establish a company policy in
relation to the cloud. Manage costs and budgets related to cloud architecture. Clustering and
Orchestration of Containers. Definition of APIs and Integration. Databases in the Cloud. Monitor
Performance applications.
Others: MS Office, MS Project, SLAs, KPIs. Confluence, ElsaPro, Amazon Web Services (AWS) Cloud
– Kinesis, Cloud Front, S3, API Gateway, Lambda, RDS MariaDB, SES, Step functions, SQS, SNS,
Pinpoint, WAF, Device Farm, VoxImplant, Whats App.
Instituto Politécnico Nacional – León, Guanajuato
Unidad Profesional Interdisciplinaria de Ingeniería (UPIIG)
IT External Consultant From Nov to Dec 2022
Teaching of the virtual course Introduction to Programming Logic (fundamentals of programming logic,
sequential, decision and repetition structures, procedures, functions, matrix and vectors) of the DSETT
project for 40 students (CBTIS teachers: 042, 047, 089, 096, 109, 134, 159.
Others: MS Office, Notepad ++, NetBeans IDE 8.2, Java, PSeInt (algorithms).
PEPSICO CDMX
IT Scrum Master From Jul 2020 to Jun 2021
Through the CONECTADOS LATAM GTM program, the iLabs Reality team created epics, user stories
and Tasks (determining the capacity with SPIKE and ENABLER) in KTs within Azure DevOps (VSTS)
regarding features:1.- Suggested order implementation - Gamesa Van Sales DTS Legacy route. 2.- I/O
Integration - Legacy Suggested Load (SVL-S1). 3.- Suggested Load Implementation - Route S1 Sabritas
Van Sales DTS Legacy. 4.- Suggested load implementation - Route S2 Sabritas Van Sales DTS Legacy.
5.- Suggested load implementation - Gamesa Van Sales DTS Legacy Route. 6.- Considerations for
including Inflatable Products in Suggested Order - S1, S2, Gamesa Van Sales. 7.- Enabling of solution
at National level (Suggested Order S1, S2 and Gamesa).
Also maintain a Kanban board for Deployment activities for progress monitoring. Creation weekly status
report with the activities executed last week and the forthcoming actions of each functional, technical,
additional scrum teams, and Release & Rollout. This report has the following elements: PI Features
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
completion percentage graph, Iteration burndown graph, Status flag of the program and each team Key
accomplishments, planned activities, Risks & issues and Key open decisions.
Include items: Bright & key accomplishment, risks (low, medium, high, critical), dependencies, planned
activities, support required, issues & impact. Apply the SAFe (Scaled Agile Framework Enterprise)
methodology for user Story Refinement, Iteration planning, Daily Stand Up, Breakout sessions, Iteration
review and Iteration retrospective ceremonies.
Others: Azure DevOps, DC-Flex, SAP, MC1, Teradata EDW, Azure Databricks (VisitList, Predictions,
Dispatcher), Storage Blob, DDH, Azure Data Factory, Spark, Datalake, ADF, MS – Office.
HSBC Financial Group Toluca, Mexico, State of
Client Services LAM
ITID Infrastructure Project From Jan to Jun 2020
Manager - VDI Coordinator
Coordinate with the global work teams (UK - India), the migration of several batches of users (500)
through the previous execution of scripts, create the GSRs and CRs to add 12 GB of NAS (Storage) for
each user in a determined path, mapping the home drive unit, give write permissions to the user and
access the central NAS to generate the logs and reflect the status in the Dash works tool for monitoring,
in addition to managing the certifications of the missing applications, to finally make the migration of the
user and his desktop computer to the VDI by changing it to a thin client computer. This version of the VDI
architecture is based on HPE DL560s servers, XtremIO Storage, ESXi hypervisor and virtualization of
Citrix desktop without DRP capability. HSBC has a Virtual Desktop Infrastructure (referred as Version
1.0 VDI) platform supporting ~34,000 users across Hong Kong, UK, Germany, France, Switzerland and
India.
Others: MS Office, Citrix, GSRs, CRs and Dash works.
CitiBanamex Financial Group León, Guanajuato & CDMX (Santa Fe)
IT SW Project Manager From Aug to Dec 2019
Provide the CitiBanamex Development Center with professional IT services for the development of
projects and software according to the standards and architecture established by its technology area to
carry out activities of analysis, functional design, construction, testing and support of new parts or
modified under the Agile - SDLC methodology for payments domain.
Regulatory Adjustments Direct Debit Formats S702 CAN
Add new fields for the generation of a registration, reactivation, modification of direct debit instructions,
add new field for the generation of a cancellation, removed cancellation and adaptations to list P175,
Teradata and Datoteca (P012, Secas, P072, P060, P063, P186, P061, P065, P074, P175, P320,
WFL/Lote, P071, P108, P196, P016, S151, S028, S500, S080 ALS).
Daily meetings to follow the progress and status of the Enterprise Product and Pricing (EPP) project
including issues and risks with the technical teams (FIS, ZaFIN, Splunk, Datalake), Business and
systems involved (Teradata -Datoteca, ETLs, Posting File, S500, S151, S050, IBM-OnDemand,
Coltomex) in the SIT, UAT, PROD-1, COB-DRP environments for the products: Maestra, Cuenta Maestra
Opcion, Perfiles y Perfil Ejecutivo.
Others: MS Office, Plan View, Financial Template, Splunk, Tableau, SLAs, KPIs, PVTools, Technical
Design, System Impact Analysis (SIA), PPM: Project & Portafolio Management, Initialize Software
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
Project (ISP), Service Request (SS), Work Order (WO), Formalize Project Termination (FTP), Metric
Review (CPI, SPI, PV, EV, AC) Meting Minute, Project Health Review (PHR) and Issue Resolution.
Honda México Celaya, Guanajuato
IT Infrastructure Project From May 2018 to Jun 2019
Manager
• Demolition: Deactivation and removal of all IT equipment (network & servers) system of physical land,
removal of GREATLAKES cabinets, false floor, ceiling, acoustic wall, structured cabling, fiber optics and
pipelines circuitry electrical, distribution panels (boards 480/220 KVAs), air extractors, deactivation of the
FM-200 Gas System (backed by the insurer Tokio Marine), Vesda, Access Security System (LENEL) and
smoke detection. Movement of all damaged IT and scrap equipment to the recycling center of the
Transmission plant.
• Construction (civil works - architecture and electrical): Installation of Bypass - Transfer panel in
substation and electrical power wiring (different calibers according to the standard), distribution panels
(boards 480/220 KVAs) with breakers and ratings ( GE), pool sewage pump and pipe, placing anti sound
and fire retardant wall, placing false floor antisísmico of Bergvik brand relocation FM -200 Gas, Vesda
and smoke detection, EPO System relocation Access Security System (LENEL), lighting studio for the
placement of LED lamps on the top of the concrete slab (roof) and installation of LED lighting below the
false floor, installation and installation of stairs with railing and elevator hydraulic with fire retardant oil,
all IT equipment connected to the physical earth network, included air tightness test and commissioning.
• Installation: Installation containment equipment APC-Scheneider model Symmetra PX100 (InRow
Containment) including 18 cabinets, 2 PDUs, 2 UPSs, 2 Bypass, 2 Batteries Frames, 2 Condenser With
humidifider and 2 condensers, Bars, Busway and NetBotz Monitor to sense temperature and humidity.
• Migration of network devices: Patch panels fiber optic and copper (CAT 6 ethernet), CISCO Catalyst
6509 equipment -4507 Switch Router CISCO 3925, CISCO Firewall 5555, CISCO Wireless Controller
5508, CISCO 5512 Adaptive Security Appliance, Riverbed NTT, Modular Smart Array 1040, Storage and
SAN Switch.
• Migration of server’s devices: Quote, logistics and movement of HP and IBM servers (HP Proliant
DL360 Veeam, HP FlexFabric 5700, StoreOne HP 3620, HP Synergy 1200, HP Proliant DL380 Gen8-
GEN10) from Data Center Guadalajara to Celaya.
• Interrelation with different technology providers in the pre and post installation of equipment such as:
Era Telecommunications, Vitruak, GHR, Bergvik, Anixter, Global Mechanical, ING Engineering and
Projects, Conecta Redes, Contel, City Networks, eAlterna, BP Group.
Management of the Investment Committees and TMM to obtain financial resources. Creation and
management of purchase orders (RFQs, Request, POs, SBAs). Daily - weekly monitoring and generation
of technical and executive reports on the progress and status of the project with all stakeholders (local,
national and international HNA-Honda North America).
Others: MS Office, MS Project, J0/J1, Infrastructure Design, HESR, Decision Analysis, SBA, SLAs, KPIs.
IBM Global Business Services Mexico León, Guanajuato
(CitiBanamex Financial Group Account)
IT SW Project Manager From Oct 2014 to Apr 2018
Provide the CitiBanamex Development Center with professional IT services for the development of
infrastructure projects and software according to the standards and architecture established by its
technology area to carry out activities of analysis, functional design, construction, testing and support of
new parts. or modified under the Agile - SDLC methodology through the software factories: Infoware,
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
Zuma and ISI for the domains of products, payments, risks, frauds, channels, markets, fundraising,
finance, rainbow ALS, operations, compliance and business intelligence (s701, S702, S264, S274, S084,
S087, S404, S500, S501, S408, S151, S015, S016). Onboarding of resources (management of user
access to the different systems of the banking core, ALM System (user group) and providing the load of
the CitiBanamex image to the portable equipment), monthly invoicing (delivery of acceptance letters to
obtain Vo. Bo.) And finally, delivery of the satisfaction survey of the service provided to the bank for the
generation of the KPIs. Conduct weekly meetings and reports on the progress of the project with the
technical team and bank leaders.
Others: MS Office, MS Project. Plan View, Service Now, Onboarding, documents: POs, Hands-off, Kick-
off, PSDs, WPIs, Finance Controls, 5Ups and Project Plans, SLAs, KPIs.
METLIFE Insurance CDMX
IT SW Project Manager From Aug to Sep 2014
Provide the technological infrastructure for the Project Financial Solvency II in environments
Development, UAT and Production, through the definition, analysis, implementation and validation for
allocating Storage, CPUs and RAM on the respective servers.
• AS400, for the applications: Vida Individual LSP, GCAYE, SGMM Gobierno, SGMM Privado,
Stone Eagle. Backups of the following libraries: Tomasa 1 (SEGDATA7, MEXOBJ7, IFSLIBPR,
SEGFACT7, SIDATPRO, SIOBJPRO), Tomasa 2 (GADAT, GAOBJ, SIDATDEF, SIOBJDEF) y ALICO
PROD (SEVRDDTA y SEVRDOBJ).
• Provida (Oracle for the applications: SEUS, USIGAH, SAR, SSI (FO) y PA.
• OMNI (SQL Server).
• SUNSYSTEM (ODS).
Others: MS Office, MS Project. Footprint, Workflow, SLAs, KPIs .
Banco Mercantil del Norte, Multiple Banking CDMX (Tlalpan)
Institution, Banorte Financial Group
Incidents, Maintenance and From Feb to Jul 2014
Projects PM
Implementing the Model Application Maintenance allowing Banorte specify the rules by which they must
govern the service provided by the supplier of IT management and maintenance operation. This model
includes definitions of service levels (Crisol-V) and the processes that must be considered in the stages
of transition and operation. Management of open tickets for dealing with incidents, maintenance and
projects of different applications and Banorte as Credit&Risk (Apollo CyberFinancial Simple, Origination),
Payment (Base24, Vision) and Canales (Modulos Aduanales, NTF). Internal and external audits .
Others: MS Office, Remedy, SLAs, KPIs.
MAPFRE Insurance Huixquilucan, Mexico, State of
IT SW Project Manager From Jul 2013 to Jan 2014
Generation SESAS, regulatory reports that are to be delivered annually insurance institutions to the
National Commission of Insurance and Bonds in the country and contain all the information of both
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emissions and accidents, broken-level movement of the portfolio company for each line. The solution
includes the necessary elements for the implementation of the relief requested:
SESAS Generation 2013:
SESAS Life: Issue and Claims in Group and Individual and Collective.
SESAS Damage: Basic information Risk and Claims
SESAS Accidents and Diseases: Issuance and Claims on Individual and Collective Groups.
Others: MS Office, MS Project.
HSBC Financial Group Toluca, Mexico, State of
ITO Infrastructure Project From Aug 2010 to Nov 2013
Manager
Building the technology infrastructure in Mexico for local and regional applications group hosting.
Coordinate with technical areas provisioning infrastructure requirements in several environments for
regional projects: eChamps, eCafe, EDMS, GWIS, Mexico Cars & Collections, Magdalena (Panama
Cards & Collections, El Salvador Cards), Corresponsals Oxxo, SAS FM (North and South Instances),
SAS Analytics, RIC Liquidity (FINARCH) and SAS Fraud, DWH (Kalido, Teradata, Spotfire, Cognos and
DataManager, BI tools). IT internal and external audits. Anti-Money Laundering.
Others: Environments: DEV, OAT, UAT, SIT, SAT, TKO, PROD, DRP. Platforms: UNIX (Linux, Solaris,
AIX), Tandem, Windows Mainframe, Iseries. Middleware: WAS, MQ Series, Control M, CICS, R2DS,
Connect Direct, JNDIs. Core Systems: Hogan and Kroner. Monitoring Agents: Patrol and Wiley.
Storage: EMC - NAS, SAN and DASD (Tier1, Tier2, Tier3). Databases: SQL, DB2, Oracle, DB2
Mainframe. Programming Languages: PL/SQL from Oracle and WebSphere (RAD). Docs: RIA, PPR,
Project Book and ROTA. Methodologies: ITIL, RBPM, PMI, CMMI. Process: Capacity, SWD and
ITO Architecture, Committee’s, CRs, NFRs. JIRA, Confluence. Facilities: Racks, Energy, Cabling (Fiber
Optic, Ethernet). Client Services: F5 Balancer, Routers, Switches, Firewalls (Open Ports), Cross
Connection, Port Mapping, VPN, SMTP, DNS. Others: Backups, Hardenings, Cluster VERITAS, Citrix,
Reporting Services, HP Extreme, E2E Maps, Endeavor, Release, Authentication (LDAP -ADAM, Active
Directory), VMWare, RACF. SLAs, KPIs. Cisco Switches and Router, Juniper, F5 Load Balancer, Network
Infrastructure manager (F5).
Instituto Nacional Electoral (INE) Toluca, Mexico, State of
Supervisor in the Verification and Monitoring From Feb 2009 to Dec 2010
Centers (CEVEMs) of the State of Mexico
Coordinate the tasks that are defined by the Executive Member State to carry out operational activities
in the CEVEMs (Toluca, Valle de Bravo, Los Reyes la Paz and Texcoco). Generation of witnesses,
reports, inventory update, guideline compliance and rescheduling. • Verify compliance with defined
operational processes, particularly with regard to backup processes, consolidation and issuance of local
reports. • Coordinate technical and logistical support to resolve any infrastructure failures (attack,
emergency plant transient suppressor, UPS - MGE, air conditioning), hardware (tuners Rolls AM - FM
radio and television - Pico Macom, Observer - Volicon, CMM, Xendata, Zion, library - tapes, KVM, TBC-
signal distributors, network switch) and software installed (re-indexed) in each CEVEMs. Provide
guidelines and strategies to at all times maintain the continuity of operations. • Review and report daily
to the closures over debugging mismatched detections (false positives), and detections omitted duplicate
detections (false negatives). Verify the correct consolidation, shipping, loading and distribution of
information to the National Center for Control and Monitoring Center (NRC). • Conduct negotiations with
central offices to resolve any conflicts of priorities arising in the operation of the CEVEMs.
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
Others: Methodologies: (CMMI, PMI, Six Sigma). Networks: (Cisco, Novell), SLAs, KPIs .
HSBC Financial Group Toluca, Mexico, State of
Senior Technical Support Engineer Middleware (MQ From May 2008 to Jan 2009
Series) and Network Infrastructure Manager
• Defining and implementing MQ resources for different applications (for LATAM: HSBCnet, GWM, SMG3
LAM, Go Live and local Panama: 2G GDP Persistencies Collection Account, Investment Life Insurance
(Endowment), CMB Brokers, 3D Secure, Cheques Scanning CORPORATE, HIE - WOLF with GSI,
Redesign of Business Systems, SIB - Hogan) and environments (development, OAT and production), on
several platforms: Mainframe, series, Unix (Aix, Solaris, Linux) and Tandem.
• Development of MQ scheme for development, OAT, UAT, production and DRP.
• Software Management to install distributed team (FileSystem creation and installation of MQ).
• Defining MQ resources (Queues local, remote, transmission, alias, channels, processes) on platforms:
Unix Aix, Solaris and Linux, Mainframe, Tandem, Windows and Iseries.
• Apply user (application and propagation), transactions and Logical Security programs and CICS regions
(nodes). Grant access on Unix the user application.
• Logical Security Coding format for Unix, Mainframe (RACF).
• Encode format for opening firewall rules. • Try internal communication applications in a project.
• Releasing applicative test MQ scheme. • Analysis, design and implementation of the Management
System certificate expiration (RAD 7). Network Infrastructure manager (F5).
Others: Operative Systems: Mainframe, iseries, Unix (Aix, Solaris, Linux) and Tandem. Programming
Lenguages: WebSphere, Methodologies: (CMMI, PMI, Six Sigma): Networks (Cisco, Novell). Others:
Web Message Broker, MQ Series. JIRA, Confluence, SLAs. KPIs .
Additional Enterprise (Projects)
Industries: Entertainment (Televisa), Financial (Financial Group CitiBanamex / Financial Group Banorte /
HSBC, Santander Bank) Food and beverage (Monteblanco Group, PEPSICO), education (ITAM / Centro
Superior de Estudios de la Comunicación, Instituto Politécnico Nacional), Hotel / Restaurant (Posadas
Group), IT services (EDS de México, IBM Global Services, Softtek) and Manufacturing Automotive (General
Motors México, Nissan Mexicana / Honda México / Volkswagen México).
Education
Master degree in Information Technology and Management (MTIA).
School: Autonomous Technological Institute of Mexico (ITAM) Period: 2003-2005.
Bachelor’s degree Computer Science Engineer.
School: Technological Institute of Toluca. Period: 1993 – 1998.
Courses and certifications
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Melchor Aranda Gómez – Infrastructure and SW IT Project Manager
Name Institution Period
ITIL Foundations v.3 HSBC Financial Group 2012
Risk Management, Requirements Management: A Key to The George Washington 2012
Project Success, Managing Projects University: School Business
RBPM, Agile, Scrum Master, PMI, ISO 27001 e ISO 22301 HSBC Financial Group 2012
Negotiation, Code of Ethics, Issue Management, IBM Global Business 2015
Communication Management, Risk Management, Schedule Services México
Management, Change Management, Quality Management,
Knowledge Sharing
Honda System Development Methodology J- Flow Honda Mexico 2018
Cosmic Function Points, PDSSV3 - Softtek Software Softtek 2019
Development Process
PDSS Agile
SAFe (Scaled Agile Framework Enterprise) methodology PEPSICO 2020
IT- PEPT Methodology Pre-Clarification (SZ), Order Volkswagen México 2021
Clarification (AF), Business Conception (KE), Design (KE),
Development & Testing (SF), Solution Introduction (SOO),
Stabilization (PA).
Seguridad y salud en el lugar de trabajo para no empleados. Citi CitiBanamex Financial 2019
Cyber and Information Security 2023 for No Employees. Group
Treating Customer Fairly 2022 for No Employees. Information
Security and Cybersecurity at Citi 2022 (for No Employees).
Global Protective Action Awareness and Fire Emergency Safety
in the Workplace Training Multi NE. Protecting Citi from Social
Engineering 2021 (for No Employees). Global Fraud Awareness
(2021) – non-Employees. Using Electronic Communication
2021 for No Employees. Annual Information Security Refresher
2021 for No Employees. Protecting Citi from Social Engineering.
NAMLATAM – Protecting Citi from Social Engineering for No
Employees of Protecting Citi from Social Engineering. Tutorial
PLD/FT Mexico 2018 NEMS CLOSED 20191210. GCT Tools
Overview – Archive. GCT Process Overview
2023 Santander US BSA AML and OFAC Training Santander Bank US 2023
2022 / 2023 Information & Cyber Security Acceptable Use
Agreement and Attestation
2022 The Rules of Cybersecurity
2022 / 2023 Information Security Overview
2023 Five Rules of Cybersecurity
Lenguages
English 85% (Spoken, Reading & Written) and Spanish (Native).
Valid personal documentation
Visa and passport valid (2029).
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Skills
Excellent understanding of project lifecycle, coordination people, training and systems, effective
relationships, interpersonal skill (communication), solving problems, result focused, planning, organizing,
prioritizing, managing risk, change and stakeholders, making decision, delegating to others, analytical
reasoning, built trusting relationships with internal customers. Analytical capacity, proactive, eager to learn,
teamwork and adaptable.
Planning, Development and Control Project Plans: RBPM Methodology, Change Control, Risks/Issues
administration, Clarity system (as a Project Tracking Tool), Management/Coordination of project members.
(Assigning and prioritizing project’s tasks among team members within Mexico, Latin America, UK, US and
India). Budget Management: - PO’s Creation and Tracking (IT Infrastructure) and - Resources
management.
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