MODULE TWO
Health
Information
Systems
25MAYMNFS2
Kyle L.
Classification: General
Learning Outcomes
EXPLAIN THE ROLE OF THE HEALTH EXPLAIN HOW LEGISLATION IMPACTS THE ROLE
ADMINISTRATIVE ASSISTANT WITHIN VARIOUS OF THE HEALTH ADMINISTRATIVE ASSISTANT
HEALTHCARE SETTINGS. WITHIN THE CANADIAN HEALTHCARE SYSTEM.
Classification: General
Learning Objectives
Recognize the types of
Define the term health State the purpose(s) of a
information used in a Define the term chart.
record. health record.
health record.
Summarize key
Identify the content and Identify the components Identify the components differences between
components of a paper- of an electronic health of an electronic medical electronic health records
based chart. record. record. and electronic medical
records.
Describe how information Give examples of how Discuss how Canada
is used by the Health electronic health Health Infoway supports
Administrative Assistant information systems are digital health initiatives in
to complete used in Alberta’s the Canadian healthcare
administrative tasks. healthcare system. system.
Classification: General
Review: Quiz #1
Classification: General
Health Information
• Any information related to a person’s physical or mental health,
condition, or infirmity.
• Orally or recorded.
• Includes:
• Pt’s medical history
• Current problems and symptoms
• Investigations (lab and diagnostics)
• Consultations, treatments, and procedures
• Outcomes and progress notes
• Personal and demographic data collected
• Other legal documents
Classification: General
Who manages Health Information?
• Health care professionals involved
• Providers, Specialists, and Researches
• Who else?
• HAAs (are affiliates not custodians)
• Health Information Custodians:
• Individuals or Organizations responsible for safeguarding personal health
information.
• Ensuring confidentiality, security, and integrity.
• E.g. Doctors/owners of the clinic, AHS, higher management
Classification: General
Transition to Electronic/Digital HI
• Health information is predominantly stores electronically
• Introduction of eHealth:
• Creation, use, and management of digital health information
• Improves accessibility and efficiency
• eHealth initiatives support digital transformation in healthcare.
Classification: General
Pros Cons
Paper-based charts • Safe from technical issues • Prone to lost and damage
• Tactile • Not legible at times (handwriting)
• Back ups (photocopy, or scan and
upload)
• Limited storage
• Accessibility and Consumption
(harder to find)
Electronic charts • Accessible within multiple • Susceptible to hacking and
organizations cybersecurity attacks
• Readable • Costly, expensive (maintenance)
• Multiple back-ups • Needs internet, computers, servers,
and power
• Needs training
Classification: General
Electronic Health Record (EHR)
• A significant component of eHealth initiatives.
• What is an EHR?
• A digital compilation of a patient's medical records
• Accessed by healthcare providers at different points of care
• Canada Health Infoway
Classification: General
Electronic Health Record
• Hospitals in Alberta
• Connect Care
• Also classified as Clinical Information System (CIS).
Classification: General
Electronic Health Record
• Hospitals in Alberta: Connect Care
Classification: General
Electronic Medical Record (EMR)
• More common in clinics
Classification: General
Electronic Medical Record (EMR)
• Veterinary office:
• IDEXX Cornerstone
• AVIMark
• EzyVet
• WoofWare
Classification: General
Electronic Medical Record (EMR)
• Veterinary office:
• IDEXX Cornerstone
• AVIMark
• EzyVet
• WoofWare
Classification: General
EHR vs. EMR
EMR
EHR • A digital version of a patient’s
chart within a single
• A comprehensive digital record healthcare practice or facility
of a patient’s entire medical
history • Used primarily for diagnosis
and treatment by one provider
• Can be accessed and shared or clinic
across multiple healthcare
facilities • Does not easily share
information outside of the
• Supports coordinated and practice
integrated patient care
• Includes scheduling and billing
• Examples: Connect Care,
EPIC, NetCare • Examples: Accuro,
MedAccess, TELUS Health,
IDEXX Cornerstone
Classification: General
Any other examples?
• MyHealthRecords (Alberta)
Classification: General
Preference?
Digital Charts Paper Charts
Pros • Accessibility (easier • More accessible during outage
access to files and data) or downtimes
• Portability • Tactile
• Fast
Cons • Requires electricity, • Not as environmentally friendly
computer, and internet (paper usage)
• Downtimes • Can lose sheets
• Costly to operate, • Prone to human error (charting)
maintain, and • Potential to be damaged
implement
• Prone to hacks, cyber
attacks, and/or viruses
Classification: General
Safeguards
Administrative Safeguards Physical Technical
• Policies and procedures • Protective measures to • Security measures such
designed to ensure secure facilities, as encryption and
compliance with equipment, and physical authentication that
security measures and access to health records. protect electronic health
data protection laws. information from
unauthorized access.
Classification: General
Activity: Safeguards
Provide examples of each of types of safeguards.
Administrative (owners and Physical (all stakeholders) Technical (all stakeholders)
mgmt)
• Giving limited access to all staff • Locking areas for storage • Proper passwords (change
members (you only have access (authorized access areas) frequently)
to what you are supposed to • Placement of monitors (away • 2FAs / MFAs (two-factor
access) from public view) authentication or multi-factor)
• Audits • Privacy screen protectors • Data encryption
• Cyber security training for all
staff members
Classification: General
Identifying Information
Personal or Demographic Information
• Information that identifies an individual, such as name, address, date of birth, and contact details.
• May also include health insurance details and next-of-kin information.
• Used for administrative and identification purposes.
Health Information
• Information that is usually added after a patient has been admitted.
• This includes progress notes (charting), consults, lab tests, and DI results.
• This also includes assessments and history information.
Classification: General
Identifying Information
Go to activity 2.1
Classification: General
Patient Charts
• HUCL 1601
Classification: General
Administrative Responsibilities
• As an HAA, what are the
admin responsibilities?
Classification: General
Administrative Responsibilities
• As an HAA, what are the
admin responsibilities?
• Wrist bands
• Double checking
Classification: General
Administrative Responsibilities
• Go to 2.3 Activity Review
1
Classification: General
Verification process
Why should we verify?
• Everyone has their own UNIQUE PHN
• Making sure that we are dealing with the
correct patient/client
• Protecting the privacy of others
• Preventing breach of Information
Classification: General
Assignment 2: EHR and EMR
• Purpose of Assignment:
• To demonstrate your knowledge of how a Health Administrative
Assistant would use patient information and the components of an
electronic medical records to complete administrative tasks during a
patient visit to a healthcare setting.
Classification: General
Assignment 2: EHR and EMR
• Directions
• Assignment Directions
1. Read the Rubric.
2. Read the four Assignment Questions provided below.
3. Answer each Assignment Question using the content provided in
the D2L shell and textbook. Use your own words to answer each
Assignment Question.
[Link] to the D2L Dropbox: May 30, 2025
Classification: General
Module #2 Quiz
• 28 Questions / 30 points
• Mixed MC, T/F, and Short answer
• In-class quiz: June 2, 2025
• 45 minutes to complete
• Lockdown browser is still required
• Sources:
• Lecture
• Textbook readings
• D2L Learning activities
Classification: General
Final Project
• June 24, 2025
• No extensions
• Info now available on D2L
Classification: General
Deadline Reminders
Activity Deadline
Quiz #2 IN-CLASS June 2, 2025
- Requires lockdown browser (please get this
sorted before the quiz. You may need to reach
out to IT).
Assignment #2 May 30, 2025
Classification: General