ROAD DEVELOPMENT AGENCY

CONTRACTOR
January 30
PERFORMANCE 2013
RATING TOOL KIT
Motivation
for High
This document is a User’s manual for the Road Development Agency Performance
on how to assess the performance of Contractors in relation to Achievement
works.
and
Attainment of
Quality
Volume 3
Table of Contents

1 Introduction ............................................................................................................................ 3

2 General Information ............................................................................................................... 3

3 Categories and Aspects of Evaluation ..................................................................................... 6

4 Detailed Aspects of Evaluation ............................................................................................... 8

4.1 Project Scope Management ................................................................................................ 8

4.2 Project Time Management ................................................................................................. 9

4.3 Project Cost Management ................................................................................................ 11

4.4 Project Quality Management ............................................................................................ 13

4.5 Project Contract Administration ....................................................................................... 16

4.6 Project Human Resource Management ............................................................................ 18

4.7 Project Communications Management ............................................................................ 20

4.8 Project Environmental, Health and safety ........................................................................ 21

4.9 Project Risk Management ................................................................................................. 23

4.10 Project General Assessment ............................................................................................. 24

5 Marking and Grading Systems .............................................................................................. 26

5.1 Marking System ................................................................................................................ 26

5.2 Grading System ................................................................................................................. 27

5.3 Contractors Performance Score on Multiple or Multi stage Contracts ............................ 28

5.4 Calculation of Individual Contractors Current Past Performance Rating (PPR) ................ 28

1 ANNEX A‐Works‐Detailed Assessment Forms ...................................................................... 29

2 ANNEX B‐ Example on Score on Multiple or Multi stage Contracts ....................................... 0

3 ANEEX C‐Other Reporting and Records Forms ....................................................................... 1

4 Summary Records for Contractor’s Projects ........................................................................... 0

ANNEX D‐ Referenced Documents.................................................................................................. 0

Page 1 of 41
Page 2 of 41
1 Introduction

Background

This document is a motivational tool to be used by the Road Development Agency in order to
assess the performance of the Contractor in relation to his works contract. The tool is
expected to be used and read together with the main manual (Consultants’ and Contractors’
Vendor Rating System, RDA Policy and Procedures’ Manual) and may also be ready with
other volumes; that is, Volume 1 for the design Consultant and Volume 2-for the Supervising
Consultant or the Engineer during the assessment period.

This is intended to implement regular Contractor performance evaluations as a routine

component of project management. The performance is defined as “how a Contractor or
anyone given the mandate to construct works for the client carries out the obligations of a
contract.” This includes all requirements stated in the contract scope of work and provisions,
adherence to the budget or price and the provision of customer service. The tool kit is
intended to help the Agency motivate Contractors improve in their quality of delivery. It is a
framework for continuous improvement and will provide a consistent method of continuous
performance measurement and assessment.

The document provides details on the areas of evaluating the past and current performance of
the Contractor on the execution of his works. In case of a design and build contract, the
evaluator should use volume 1 to carry out a detailed assessment of the design or review
component. Non applicable items should be rated to zero. The design component and works
component will be treated as separate projects.

The overall objective of this exercise is to encourage Contractors to seek continuous

improvement in the execution of their works. The evaluation and assessments are expected to
be carried out quarterly for ongoing works and a final evaluation done at the end of the
contract.

2 General Information

(a) Documentation

The evaluation exercise shall be carried out based on the information gathered during the
course of the contract and at the end of a contract period. The preliminary assessments are
expected to be communicated to the Contractor being assessed. The details on the procedures
are set out in the RDA policy and procedures manual on vendor rating. Documentations for
evaluation shall include; reports, work plans and schedules, forecasts, invoices,
correspondences electronic or non electronic, notes, other stakeholders concerns, minutes,
site instructions, site photos and any contract or project related data and physical inspections
of works. The information to be used is both hard and soft copies.

Page 3 of 41
(b) Notification

The Contractor should be made aware of the evaluation process prior to starting. The notice
shall be either electronic or by mail. However, the client can conduct the evaluation at its own
discretion as all Contractors are bound for assessment.

(c) Evaluation Procedures

The evaluation procedures are provided for in the Main Manual- RDA policy and procedures
manual on vendor rating. The application must be followed and their required forms must be
used. The evaluations shall be carried out through out the term of an on going contract or
project and the end of the contract at any time.

(d) Types of Evaluations

The evaluation shall be carried out quarterly for ongoing works and a final evaluation done at
the end of the contract. Completed and terminated projects are also bound to evaluations.
Therefore, number of the evaluations shall be detected by the contract/project period. The
final evaluation will be carried out when the life of the contract/project ends and there are no
possibilities of renewal. Moreover, Special Evaluations may be carried out independently by
the Monitoring and Evaluation Unit at any time for projects which are experiencing serious
performance challenges to guide management make informed decision on the way forward.

(e) Multiple Contracts/Projects

Contractors with multiple projects will be evaluated on all or any projects and their final
performance rating will be the average of the projects rated irrespective of whether the
project is construction only or it involves design and build.. Evaluators should notice that
each contract is unique and shall carry out the evaluation impartially and exclusive of other
contracts.

(f) Evaluation Process

The details on the procedures and processes to carry out the evaluation are set out in the RDA
policy and procedures manual on vendor rating. The evaluation and detailed assessment
forms are set out to reflect the true representation of the performance of the Contractor with
regard to his execution of works.

(g) Weighted Scores

The following weights have been applied to the various aspects of measurements:

Page 4 of 41
 Table 1: Weights to Aspects of Measurements

Area No. Aspect of Rating Weight

Measurements (75%) 1 Project Scope Management 0.05
Critical Areas of

2 Project Time Management 0.15

3 Project Cost Management 0.1
4 Project Quality Management 0.3
5 Project Contract Administration 0.1
6 Project Human resource Management 0.05
Sub Total A 0.75
Other Areas of
Measurements

7 Project Communications Management 0.05

Project Environmental, Health and Safety
(25%)

8 0.05
Management
9 Project Risk Management 0.05
10 Project General Assessment 0.1
Sub Total B 0.25
Total 1.00

(h) Responsibilities of the Parties and key Stake Holders to this Tool Kit

The main responsibilities of the key stake holders are set out in the RDA policy and
procedures manual on vendor rating. However, the general responsibilities on the evaluation
and assessment are;

1. The Client-The client will evaluate works contracts in order to enhance and motivate
the performance of the contractors. The client will also keep records and evidence to
support the performance of the Contractor. The client will through its tender
procurement committee apply final penalties for underperformers. The penalties are
detailed in the main manual RDA policy and procedures manual on vendor rating.

2. Client’s Evaluators and Assessors; Are expected to evaluate and assess the
Contractor impartially and professionally. They should carry out the evaluation in an
open and transparent way. They are expected to give evidence especially on extreme
low performances for the Contractor. Anything below the satisfactory mark shall be
substantiated with evidence.

3. The Contractor-Is expected to cooperate and provide all supportive documents and
information required by the client and clients’ assessors. The Contractor is also
expected to perform his duties professionally. The Contractor can also appeal over an
assessment and should provide evidence to support the appeal.

Page 5 of 41
3 Categories and Aspects of Evaluation

The Road Development Agency will use ten (10) No. categories or aspects of evaluation to
assess the performance of the Contractor during the contract period. These and the same
method will be used to carry out a final assessment. The aspects or categories are as follows;

i. Project Scope Management

This category covers the issues involved in managing the scope of the works contracts
following contract award. It generally evolves around how the Contractor is executing
the works or executed the works, seeking performance improvements, and managing
changes. The Contractor is expected to ensure that he carries out works in accordance
with the scope of works and any changes to the scope are properly requested,
authenticated and guidelines followed. Detailed aspects include Contractor
Executing Work within the specified Scope, Works done according to
Specifications and within contract provisions and Scope Control on Works.

ii. Project Time Management

This category covers the issues involved in managing the time in delivering the works
in order to ensure that the contract is executed on time, with keeping the contract on
schedule. Detailed aspects include Meeting of targets as specified on Schedule,
Doing it Right for the first time, Updating work schedules regularly, Reliability
& Responsive to technical directions, Completion of Additional work and
Contractors early Warning.

iii. Project Cost Management

This category covers the issues involved in managing the costs of the works by
keeping the cost within budget through planning and control in order to ensure that
the contract is completed within the initial costs or extra costs or variations are
minimised and or reasonable. Detailed aspects include Budget Variance-Variations,
Accuracy of IPCs (claims), Pricing of Contract Addendum, Demonstrable Use of
Advance Payment and Cost Efficiency.

iv. Project Quality Management

This category covers the issues involved in managing the quality of works and
product provided in order to assure that the final deliverable is fit for purpose, i.e the
deliverables are being used without fail. Detailed aspects include Quality Assurance
Plans for the execution for works, Quality assurance Plans Implementation,
Quality Compliant, Quality of documented project files , Innovations and
Alternate Options, Adherence to SATCC design codes and Standards or Best
practices, Overall Quality of Product, Quality of product performance.

Page 6 of 41
 v. Project Contract Administration

Although, generally, the all document is about project and contract administration and
management, this category is general in nature. Detailed aspects include
Understanding the elements of contract administration, Contract Maintenance,
Asset Management – (Availability & Reliability) and Management of
Subcontractors.

vi. Project Human Resource Management

This category covers the issues involved in managing the people involved in the
project in order to bring out the best out of them. This involves how best the
personnel resources are managed by the Contractor on the project. Detailed aspects
include Client Relations, Drive and Determination, Personnel Resource
Management, Personnel Effectiveness, Technical Competence, Availability of
Approved Staff or Original Staff on the Project, Employment and Support to
Locals.

vii. Project Communications Management

This category covers the issues involved in managing communication between parties
and other stakeholders. It is about identifying who needs what information, how it is
to be communicated and when they need to have it in ensuring that the right people
get the right information for proper decision making. Detailed aspects include
Communication Management Plan, Response to instructions or enquiries and
Knowledge and understanding of RDA project procedures.

viii. Project Environmental, Health and Safety Management

This category covers the issues involved in environmental management and control,
health of workers and other stakeholders and the general safety of the site. Detailed
aspects include Environmental Management Plan Documentation, Environmental
Management Plans Implementation, HIV Aids program implementation,
General Provision of PPEs, Work Signage Adequate and General Safety of site
establishment.

ix. Project Risk Management

This category covers the issues involved in identifying and evaluating risks, planning
responses and ensuring that the plans translate into action if the risks crystallize.
Detailed aspects include Risk Identification, Risk Management Plan, Risk
Monitoring and Control

x. Project General Assessment

This category covers the issues which are of a general nature; some not directly
related to the scope of the project but affects the performance of the project while
Page 7 of 41
 others are related to the execution of the project. Detailed aspects include Problem
Resolution and Customer Satisfaction, Appreciation of Government
Requirements and Procedures/Local laws/ Standards, Public/Stakeholders
relations/Corporate Social Responsibility, Relationship with other Contractors
or Consultants, Integrity and Ethical Conduct of Contractor and Contractors’
Personnel and Value for Money.

4 Detailed Aspects of Evaluation

The Road Development Agency will use the detailed aspects of evaluation below as detailed
in the specific areas of assessment, evaluation and monitoring forms. Each aspect has a
maximum score of five (5) and the details of scoring are given in section 4 below and on the
vendor rating matrix in ANNEX A. These aspects of measurement have been identified to
measure and manage the performance of the Contractors. They are described to capture the
entire contributions of the Contractor in relation to his performance of duties. In assessing
the Contractor, the evaluator is expected to answer the questions set out in the detailed
aspects of measurement. These detailed aspects of measurements should be graded
according to the evaluator/assessors’ judgement and observations on the performance of the
Contractor.

4.1 Project Scope Management

(a) Contractor Executing Work within the specified Scope

 Did the Contractor well understand the required scope? YES / NO

 Where whole the studies carried out within the specified scope and are they
sufficient? YES / NO

 Did the Contractors collect and review all relevant existing data relating to the
Project and was the information well interpreted and presented to benefit the
optimal out put of the project? YES / NO

 Has the Contractor conducted comprehensive research into relevant

background and has he taken due account of the information and site
conditions collected? YES / NO

 Did the contractor study the impacts of scope changes and were the requested
changes thoroughly reviewed against the product scope before passing onto to
the next process? YES / NO

 Was the Contractor familiar with social and economic background of the
project? YES / NO

Page 8 of 41
 (b) Works done according to Specifications and within contract provisions

 Did the contractor carry out the works according to the SATCC specifications
or any other criteria acceptable as best practices used? YES / NO

 Did the contractor carry out the works according to the contract provisions?
YES / NO

 Were the designs made by the Contractor for the works usable? Did the
outputs achieve technical compliance with the contract objectives as per the
specifications? YES / NO

 Did the contractor’s work meet the full requirements of the project without
leaving variable and vital work items? YES / NO

 Has the contractor complied with the relevant statutory requirements? YES /
NO

(c) Scope Control on Works

 Where all the solutions within the scope and if any changes, was there a
process followed and approved by the Agency? YES / NO

 Where the changes reasonable and justifiable? YES / NO

 Where the changes to works contract, have a positive effect on output of the
works? YES / NO

 Did the contractor follow a change control procedures by requesting for

changes? YES / NO

 Was there any documentation on the changes and any assessments and orders?
YES / NO

 Was any prioritisation and authorization considered in regard to scope change?

YES / NO

4.2 Project Time Management

(a) Meeting of targets as specified on Schedule

 Has the Contractor met all the scheduled milestones in advance, meeting date
for scheduled works and overcoming significant obstacles, resulting in
additional benefits to the Agency? YES / NO

 Where deliverables being met continuously on revised dates? (Deliverables in

respect include reports, plans and other submissions which are subjects of the
project.) YES / NO
Page 9 of 41
  Was the final output delivered on time and was not adversely delayed against
the approved program or Contractors’ program? YES / NO

 Was the Contractors average delivery time comparable to other Contractors in

terms of time for the similar assignment? YES / NO

(b) Doing it Right for the first time

 Was there any minimal re-working of the Contractor’s activities or outputs

and with minimal impacts on the overall performance of the project? YES /
NO

 Were there minimal defects on the overall output resulting in the Contractor
reduction in re-working on it or double handling of activities? YES / NO

 Has the Contractor learnt from instances of re-working and amendments made
as a lesson? YES / NO

(c) Updating work schedules regularly

 Where the activities well defined and sequenced and was the estimated time
for each activity reasonable and attainable? YES / NO

 Was the Contractor adhering to the planned schedule on all activities? YES /
NO

 Did the contractor provide any control to bring the delayed activities within
the time frame, where the activities revised in the bar charts frequently? YES /
NO

 Was the contractor timely updating the programs of works in accordance with
the conditions of contract without many reminders from the
Engineer/Supervisor? YES / NO

(d) Reliability and Responsiveness to Technical Directions

 Were the Contractors programming activities reliable and predictable? YES /

NO

 Was the Contractor responsive to technical directions such us

instructions/tasks? YES / NO

 When comments have been made by the supervisor or client with regards to
technical documentations, did the Contractor take into account the comments
in the proceeding works? YES / NO

 Was the contractor generally reliable and responsive to directions? YES / NO

Page 10 of 41
 (e) Completion of Additional Work

 Was the Contractor delivering any additional work from the client on time
without any unnecessary additional delays? YES / NO

 Was the Contractor re-scheduling the additional time accurately without any
multiple extensions to the contract? YES / NO

 Was the Contractor flexible to additional work or any other requirements from
the client? YES / NO

(f) Contractors Early Warning.

 Was the Contractor demonstrating capabilities in problem identification so as

to minimise them from happening? YES / NO

 Was he leading promptly in putting forward effective solutions in cases where

problems had arisen? YES / NO

 Was the Contractor proactively resolving all significant obstacles resulting in

additional benefits to the Agency? YES / NO

 Was the Contractor providing right recommendations or solutions to the

identified problems? YES / NO

 Was the contactor giving early warnings and on time and were they
communicated to the Agency or its representative in an effective manner?
YES / NO

4.3 Project Cost Management

(a) Budget Variance-Variations

 Was the Contractor predicting any cost variances or additional cost on time?
YES / NO

 Did the Contractor give the Agency advice and recommendations on time?
YES / NO

 Was the final estimated cost of works within the original invoice; was the final
assessment within the budget? YES / NO

 Did the Contractor give adequate and appropriate justification for the budget
variances? YES / NO

Page 11 of 41
(b) Accuracy of IPC’s (claims)

 Were the Contractor’s monthly IPCs accurately presented without any

unnecessary additions resulting in non-processing by the client or delays in
processing by the client due to the need for corrections? YES / NO

 Were the Contractor’s monthly IPCs and forecasts/cash flows reliable and
regularly revised and were they made on time? YES / NO

 Were the Contractor’s IPCs well backed up with supporting documents such
as measurements sheets, sketches, receipts for easy of audit or verification?
YES / NO

(c) Pricing of Contract Addendum

 Were all additional costs reasonable and acceptable to the client? YES / NO

 Were the Contractor’s rates justifiable? YES / NO

 Were all the requirements for variations or additional works submitted in

complete forms, accurate and submitted within the required time frame to
allow adequate decision making? YES / NO

 Were the Contractor’s estimated costs for the works accurately predictable as
compared to market forces? YES / NO

(d) Demonstrable Use of Advance Payment

 Was the advance payment solely used according to the contract conditions?
YES / NO

 Was the Contractor efficient on the use of the advance payment by providing
the expected resources on time without delays? YES / NO

 Did the contractor generally demonstrate the right use of the advance on the
project? YES / NO

 Was the progress made on site corresponds to the amounts of the advance
given to the contractor? YES / NO

(e) Cost Efficiency and effectiveness

 Was the Contractor efficient on cost control; was the output comparable to the
cost involved? YES / NO

 Was the Contractor applying any cost efficient approaches in the use of the
project funds? YES / NO

Page 12 of 41
  Was the contingency used efficiently and effectively adding value to the
project? YES / NO

 Did the Contractor consider adequately any alternative such as materials that
could be used to reduce the cost of the project? YES / NO

 Were the Contractors payment records well kept and allocated to other
subjects and components of works accurate and well documented? YES / NO

 Were any adopted options significantly adding value to the project or will it
add value to the project? YES / NO

 Were the final preparation of financial reports including final accounts for
payment within the agreed time scales and accurate? YES / NO

4.4 Project Quality Management

(a) Quality Assurance Plans for the execution of works

 Did the Contractor clearly identify the quality standards relevant to the project
in the method statement? YES / NO

 Was there a quality assurance plan on the project? YES / NO

 Was the Contractor’s assurance plans specific to the project deliverables? YES
/ NO

 Was the contractor’s assurance plans helpful in achieving the required quality
standards? YES / NO

 Was their any method of identifying, reporting and tracking non-

conformances? YES / NO

 Was there evidence that the Contractor’s staff are encouraged to contribute to
quality? YES / NO

 Was there any formal process for communicating quality requirements and
feedbacks? YES / NO

(b) Quality Assurance Plans Implementation

 Was there an internal quality assurance system within the Contractor’s

personnel through the use of quality assurance certificates signed at each work
stage by various personnel? YES / NO

 Was the quality assurance plan strictly followed? YES / NO

 Was the contractor attending to defects on time? YES / NO

Page 13 of 41
  Was the contractor using quality assurance certificates and other documents
such as inspection requests for every work items? YES / NO

 Were the internal quality assurance certificates authenticated by the

appropriate staff and sent for supervisor’s approval timely and accordingly?
YES / NO

 Did the contractor apply for every inspection on the works achieved through
the use of quality assurance certificates? YES / NO

 Were their any periodic reviews to assess effectiveness of the quality system
within the contractor with the help from the consultant? YES / NO

(c) Quality Compliant

 Was the contractor complying on quality for each work activity with minimal
instructions form the supervisor? YES / NO

 Did the contractor comply on the quality of his resources (equipment) for the
well being of the project? YES / NO

 Was the contractor compliant on the construction materials, equipment and the
methodologies for the construction of works? YES / NO

 Was the final product submitted together with the Contractors’ internal quality
assurance certificates so as to assure quality for the works? YES / NO

 Was the quality of documented project files good and without errors? YES /
NO

 Did the contractor have an independent laboratory for the execution of the
works and was it adequately equipped for the works? YES / NO

(c) Quality of documented project files

 Were the contractor’s inventories and records accurate and of high quality?
YES / NO

 Was the consultant’s inventory in an orderly manner and was accessing of

files and other project documents quick? YES / NO

 Was the contractor recording all information on the project such as on OHS,
accidents, claims, production rates for every work activity for any further
investigations? YES / NO

 Were all vital records such as laboratory data, financial data compliance to
design and specifications well recorded? YES / NO

Page 14 of 41
  Was the quality of As-built drawings readable and clear and were they
provided adequately? YES / NO

(d) Innovations and Alternate Options

 Has the Contractor exhibited any technical excellence through other unique
activities or solutions to the successful performance of the contract? YES /
NO

 Has the contractor exhibited any use of and or made any recommendations for
the use of recycled or existing materials? YES / NO

 Has the contractor exhibited any use of innovative methods unique but
applicable with value addition to the product deliverables? YES / NO

 Did the Contractor incorporate all the latest amendments such as new
materials and testing specifications in the execution of the works and are they
acceptable? YES / NO

(e) Adherence to SATCC design codes and Standards or Best practices

 Where works executed according SATCC standards or other best practices?

YES / NO

 Were all the works acceptable according to SATCC acceptance criteria’s or

other best practices without reworking? YES / NO

 Did the contractor perform his works with minimal application of and all
possible applications of payment reduction factors? YES / NO

(f) Did the Contractor make full application of the available SATCC standards or other
best practices? YES / NO Overall Quality of Product

 Was the overall quality of the product compliant with the quality plans,
agreement documents, and in conformity with best practices and other
standards? YES / NO

 Are the working drawings, plans and figures presented legible and appealing
to the readers? YES / NO

 Was the overall quality of the product acceptable and usable after completion
and hand over of the works without adverse costs to the client or material
delays, was it reliable and durable? YES / NO

 Did the Contractor achieve the desired outcomes with a minimum of avoidable
errors and requirements? YES / NO

Page 15 of 41
  Were the general works and help rendered to the client of acceptable
standards? YES / NO

(g) Quality of product performance

 Has the product performed well within the design life with minimal defects?
YES / NO

 Is the product performing well during the defects liability period with minimal
defects? YES / NO

 Has the product lived its design life? YES / NO

 Has the quality of the product been generally accepted by the public? YES /
NO

4.5 Project Contract Administration

(a) Understanding the elements of contract administration:

 Did the contractor understand and ensure that implementation of procedures

are well defined? YES / NO

 Where the contractor’s internal administrative and clerical functions smooth

for the betterment of the contract? YES / NO

 Did the contractor have adequate understanding of the contract and conditions
and were they well presented and interpreted? YES / NO

(b) Contract Maintenance:

 Was the contractor updating the contract documentation adequately as changes

occurred? YES / NO

 Was the contractor proactive and bringing any shortfalls on the contract
document (identifying all relevant documentation including contract clauses)
through formal change control procedures and by mutual consent, in response
to changing requirements? YES / NO

 Was the contractor keen in maintaining the contract by bringing and amicably
resolving any arguments to the beneficial of all parties, attending to and
respecting all concerns arising from key stakeholders? YES / NO

 Where appropriate authorities obtained and were any change control

procedures followed, ensuring no changes were made without appropriate
authorisation? YES / NO
Page 16 of 41
  Did the contractor ensure timely delivery of security documents-Bonds? YES /
NO

(c) Asset Management – (Availability & Reliability)

 Did the contractor ensure that there were updated asset registers on site? YES
/ NO

 Were the contractor’s assets readily available? YES / NO

 Was the contractor’s asset reliable through out the project with minimal break
downs and ensuring that at least 85% efficiency was achieved on usability?
YES / NO

 Did the contractor ensure there was adequate control of asset movements on
the project by requesting timely and justifiably on any movements? YES / NO

 Was there any efforts carried out to optimize the output from the available
assets? YES / NO

 Did the contractor take any effort to upgrade and replace any faulty assets so
as to bring the project in line? YES / NO

 Was there any regular upkeep and maintenance of assets? Were the assets
comprehensively insured? YES / NO

 Was there a timely delivery of the assets on the project in accordance with the
contract schedules? YES / NO

(d) Management of Subcontractors

 Has the contractor managed the subcontractors well and effectively? YES /
NO

 Has the contractor supervised the subcontractor’s work according to standards

and ensured that they deliver within the stipulated time schedules? YES / NO

 Has the contractor given the client or supervisor adequate information in

relation to the behaviour and works done by nominated subcontractors? YES /
NO

 Has the contractor coordinated the activities of sub contractors effectively,

thereby minimising delays or any adverse effects on the project? YES / NO

 Has the contractor responded promptly and efficiently to any clarifications or

queries relating to the performance of the sub-consultants? YES / NO

Page 17 of 41
  Has the contractor attended promptly to the grievances of the subcontractors,
thus avoiding unnecessary delays on site? YES / NO

4.6 Project Human Resource Management

(a) Client Relations

 Was the Contractor/client relationship during execution of the contract

formally interactive and professional? YES / NO

 Were the Contractor and his personnel cooperative with the client in
responding to client’s concerns involving the assignment? YES / NO

 Did the Contractor not engage in any unnecessary arguments with the client or
clients’ representatives resulting in any adverse negative impacts on the
project such as delays in flow of information and project delivery? YES / NO

 Has the Contractor’s claim attitude been reasonable? YES / NO

(b) Drive and Determination

 Did the Contractor show any drive and determination to complete the contract
within time and according to specifications? YES / NO

 Did the Contractor’s personnel had the zeal and drive to move the project
forward for the benefit of the client? YES / NO

 Did the Contractor’s personnel show interest in their work attitude to

optimally achieve the project goals? YES / NO

 Did the Contractor show any determination in bringing any matters affecting
or expected to affect the project to the attention of the client and clients’
representative? YES / NO

(c)Personnel Resource Management

 Was there an effective and efficient project organisation structure and project
team on the project? YES / NO

 Was the project team adequately managed? YES / NO

 Was there any leadership demonstrated by the project teams’ top personnel in
coordinating and managing all project areas, overcoming significant obstacles
without much assistant from the client or client’s representative? YES / NO

 Was the Contractor arranging and organising his work force timely on the
project and in accordance with the approved schedules? YES / NO

Page 18 of 41
  Was the Contractor acquiring and sequencing his staff timely on work items?
YES / NO

(d) Personal Effectiveness,

 Was the right personnel applied at the right time to undertake a specified
assignment? YES / NO

 Was the Contractor’s and support staff personnel adequate and effective on the
requirements of the client? YES / NO

 Was the contractor releasing staff from the project without affecting project
deliverables and was he requesting for changes timely? YES / NO

(e) Technical Competence

 Were the Contractor’s personnel technically qualified, where they competent

in the delivery of the works? YES / NO

 Did the Contractor’s personnel fully understand the project requirements and
applied themselves well in delivering the product, proactively overcoming all
obstacles and challenges within their control? YES / NO

 Did they apply the available latest resources and technology efficiently and
consistently? YES / NO

(f) Availability of Approved Staff or Original Staff on the Project

 Did the Contractor provide and maintain the original and or approved
personnel from the staff? YES / NO

 Were all the Contractors personnel on the project exclusively on the project?
YES / NO

 Were the Contractor’s personnel physically available on the assignment

through random checks? YES / NO

 Did the Contractor’s personnel actively devote the necessary time and effort to
the assignment? YES / NO

 Were any changes made to the personnel and were they made with the full
knowledge and approval of the client or client’s representative? YES / NO

(g) Employment and Support to Locals

 Was the Contractor’s work force well represented by the local personnel from
the surrounding communities? YES / NO

Page 19 of 41
  Was the staff on the Contractor team knowledgeable or respectful of the local
conditions and customs? YES / NO

 Was the Contractor’s work force gender sensitive; was there adequate female
representation on the Contractor’s project team in accordance with
government policies and guidelines? YES / NO

4.7 Project Communications Management

(a) Communication Management Plan

 Was there any communications plan on the project? YES / NO

 Was the Contractor actively, continually and timely keeping the Agency
updated on the project and on any other factors that would have adversely
affected the delivery of the project outputs? YES / NO

 Was the Contractor proactively communicating all information /data to the

other team members and stake holders? YES / NO

 Did the Contractor make any follow ups well in advance on matters that could
affect the delivery of the project? YES / NO

 Was the Contractor’s information accurate and clear to the requirements? YES
/ NO

 Were Contractor’s communication well coordinated making decision making

faster and easier? YES / NO

(b) Response to instructions or enquiries

 Did the Contractor appropriately incorporate all recommendations and

feedbacks from the client and any other project stakeholders on matters
relating to the project? YES / NO

 Did the Contractor and his project team provide responses to orders and
or/change request submissions provided in a timely manner with appropriate
level of detail and justification which were accepted as presented? YES / NO

 Was the Contractor approachable, helpful and ready to consult frequently with
the client department? YES / NO

 Was the Contractor flexible to enquiries? YES / NO

 Was the Contractor approachable to enquires and any maters that are not
directly related to the project, did he provide or respond to RDA inquiries
promptly within tight timelines and where all responses clear and complete?
YES / NO
Page 20 of 41
(c) Knowledge and understanding of RDA project procedures

 Did the Contractor demonstrate extensive knowledge of all applicable RDA

guidelines? YES /. NO

 Did the Contractor demonstrate knowledge on RDA procedures? YES / NO

 Did the contractor demonstrate knowledge of Regional practices to all and any
matters relating to the project? YES / NO

4.8 Project Environmental, Health and safety

(a) Environmental Management Plan

 Did the contractor provide an Environmental Management Plan (EMP) on the

project? YES / NO

 Was the EMP provided adequate and specific to the project? YES / NO

 Did the Contractor assign qualified staff to monitor the implementation of the
Environmental Management Plan? YES / NO

 Did the contractor ensure that Material extraction sites (MES) (Borrow
pits/Quarries) were all legally approved? YES / NO

 Did the contractor provide a schedule for opening and rehabilitating MES
(available and adhered to/rehabilitation conducted)? YES / NO

(b) Environmental Management Plan-Implementation

 Did the Contractor implement the project activities in conformity with the
country’s environmental laws and international environmental best practices?
YES / NO

 Did the Contractor fully implement the provisions of the Environmental

Management Plan? YES / NO

 Did the Contractor ensure that dust was minimised at all times during the
project implementation phase? YES / NO

 Did the Contractor show proactiveness in addressing environmental and social

concerns that arose during the project implementation phase? YES / NO

 Did the Contractor rehabilitate all material extraction sites at the close or
during the course of the project? YES / NO

Page 21 of 41
(c) HIV Aids Program Implementation

 Was the HIV program provided adequate and specific to the project? YES /
NO

 Did the Contractor put in place an HIV/AIDS/STIs programme as part of

project implementation? YES / NO

 Did the Contractor engage a Service Provider and provide adequate support to
activities of HIV/AIDS/STIs among the workforce? YES / NO

 Did the contractor implement the HIV Plan in place? YES / NO

 Did the contractor adequately supervise the awareness sessions? YES / NO

(d) General Workers Provided with PPE-Occupational Health and Safety

 Did the Contractor provide the workers with adequate personal protective
clothing? YES / NO

 Did the Contractor put in place measures to ensure that all workers wore
personal protective clothing during working hours? YES / NO

 Did the Contractor provide the PPE without regular reminders from the
Consultant/Client? YES / NO

 Did the contractor take any actions on workers who did not wear the PPE
while they were on duty? YES / NO

(e) Work Signage Adequate

 Did the Contractor ensure that there was adequate traffic signage and control;
during the project implementation to allow for the smooth flow of traffic?) ?
YES / NO

 Did the Contractor receive minimal reminders from the Consultant/Client to

on matters of traffic signage? YES / NO

 Did the Contractor provide adequate and appropriate signages? YES / NO

(f) General Safety of the Site Arrangement

 Did the Contractor provide readily available First Aid Kits at at the camp site
and in usable condition? YES / NO

 Did the Contractor provide a a trained first Aid officer on the project? YES /
NO
Page 22 of 41
  Did the Contractor ensure that Fire Extinguishers were available at the camp
site and in usable condition? YES / NO

 Did the Contractor ensure that accidents and their types and causes were
reported and discussed among workers and brought to the attention of other
stakeholders/client? YES / NO

 Did the Contractor ensure that the camp site and plant equipment were in
habitable and good conditions respectively without spillages, unsanitary
conditions? YES / NO

 Did the Contractor keep the camp site in in general good condition without
loose electrical wires and or without any object that could be harmful to the
human beings? YES / NO

4.9 Project Risk Management

(a) Risk Identification

 Did the Contractor identify any risks timely? YES / NO

 Was the contractors’ foresight in risk identification adequate? YES / NO

 Were the risks identified appropriate and quantifiable? YES / NO

(b) Risk Management Plan

 Was there a risk management plan? YES / NO

 Did the risk management plan include a full back plan to mitigate the
anticipated risks? YES / NO

 Was the risk management plan effectively and efficiently applied? YES / NO

 Were the risks and all issues analysed thoroughly well in advance,
overcoming unforseen obstacles? YES / NO

(c) Risk Monitoring and Control

 Was Contractor managing and controlling any risks that had arisen on the
project? YES / NO

 Were risks brought within control without them affecting the costs, quality,
and scope and time delivery of the project? YES / NO

 Did the Contractor understand all risks identified, were they registered, did the
Contractor do the right thing? YES / NO

Page 23 of 41
  Did the Contractor apply the right techniques in controlling any risks on the
project? YES / NO

4.10 Project General Assessment

(a) Problem Resolution and Customer Satisfaction

 Was the Contractor taking the lead promptly in putting forward effective
solutions in cases of problems? YES /. NO

 Was the Contractor effective in solving problems? YES / NO

 Were the Contractor solutions to problems effective and final without any
complaints from affected stakeholders? YES / NO

 Was the Contractor resolving minor problems with minimal input from the
client/supervisor? YES / NO

 Were the general public generally satisfied with the performance of the
Contractor, Contractor’s work and personnel? YES / NO

(b) Appreciation of Government Requirements and Procedures/Local laws/ Standards

 Was the Contractor familiar with government requirements? YES / NO

 Was the Contractor adhering to latest policies, procedures and other legal and
technical documentations? YES / NO

 Was the Contractor familiar with local laws/ custom laws and adhered to them
in the execution of the project? YES / NO

 Was the Contractor active in notifying the client timely on any impediments
regarding local rules and customs and the effects they may have on the
project? YES / NO

(c) Public/Stakeholders relations/Corporate Social Responsibility

 Was the contractor providing appropriate adequate material presentation and

appropriate staff to attend meetings with other stakeholders? YES / NO

 Was the Contractor approachable to other stakeholders, was he liaising well

with relevant public bodies, the community and community organisations and
the general public? YES / NO

 Was the Contractor generous to the community through his professional

contributions? YES / NO

Page 24 of 41
  Was the Contractor’s relation with other stakeholders appropriate and without
conflicts between the Contractor public bodies, the community and
community organisations and the general public? YES / NO

(d) Relationship with other Contractors or Consultants

 Did the Contractor provide adequate professional behaviour towards other

stakeholders on site? YES / NO

 Was the contractor paying courtesy to other contractor’s and or consultants on

site or near the site? YES / NO

 Was the contractor corporative to other stake holders on site? YES / NO

 Was the contractor helpful to other stakeholders on site? YES / NO

(e) Integrity and Ethical Conduct of Contractor and Contractors’ Personnel

 Was the Contractor and his personnel’s integrity acceptable and within code of
ethics applicable to local regulations and other bodies’ requirements? YES /
NO

 Has the Contractor put in place a well documented code of practice or ethics
for his staff? YES / NO

 Was there any conflict of interests in the execution of his assignment? YES /
NO

 Was the Contractor or his personnel involved or reported to be engaged in

malpractices or corrupt practices in the execution of their assignment? YES /
NO

(f) Value for Money.

 Was the Contractor’s overall output comparable to the cost of the project
accepatable? YES / NO

 Was there any improvement on the cost of the project through quality
delivery and timely delivery of the project? YES / NO

 Are the works rendered by the Contractor stand the test of time? YES / NO

 Are the works rendered appreciated by key stakeholders of the project? YES /
NO

Page 25 of 41
5 Marking and Grading Systems

5.1 Marking System

(1) The areas of performance measurement identified for both consultancy services
and works contracts have been categorized into two: that is, Critical Areas of
Measures (CAM) and Other Areas of Measures (OAM). The CAM will carry a
weighted score of 70 to 80 percent while the OAM will carry 20 to 30 percent for
both the consultancy services and works contracts. The maximum scores and
scores are reduced to 100% by application of weights and weight factors. The
factors are a divisible of the weights by the respective scores and then multiplied
by multiplied by 100. These obtained factors are multiplied by the scores to
finally reduce the scores to 100% which is the highest obtainable value in the
assessment. With this, the Contractor and Consultant’s performance are
measured from 100%. The maximum scores and scores in the respective detailed
assessment forms are not and will not necessarily add to 100as they depend on
the number of available detailed CAM.
(2) The scoring system used for each aspects under areas of measures is a 5 grade
system as stipulated below:
 5 – Very Good for aspects rated totally satisfactory by the evaluator,
 4 – Good for aspects rated highly satisfactory by the evaluator,
 3 – Satisfactory for aspects rated satisfactory by the evaluator,
 2 – Poor for aspects rated unsatisfactory by the evaluator,
 1 – Very Poor for aspects rated very unsatisfactory by the evaluator.

(3) Furthermore, 0 denotes Not Applicable. The minimum acceptance

performance score for both consultancy services and works contracts is 60%.
The score below 40%, Contractor or Consultant should be declared technically
incompetent, and the implications of such a performance rating are clearly dealt
with in section 4 of the RDA policy and procedures manual.
(4) The evaluator is expected to mark an appropriate box of performance (i.e VG, G,
S, P, VP) for each applicable item with “X”. If an item is not applicable, put “X”
in the NA column. The scoring is purely the evaluator’s decision and
observation.

Page 26 of 41
The scoring schedule is as shown in the table below;
Table 2: Schedule of Scores
Score Definition Score Description Abbreviation

5 Very Good All aspects have been met and completed to entire satisfaction and the VG
Assessors is totally satisfied.

4 Good Most aspects have been met to entire satisfaction, but some aspects G
were only nearly satisfactory. The assessor is highly satisfied.

3 Satisfied A few aspects have been met to satisfaction, but some aspects were S
only nearly satisfactory and some unsatisfactory. The assessor is just
satisfied.

2 Poor Most aspects have not been met to satisfaction. But one or two were P
just satisfactory. The assessor is slightly dissatisfied.

1 Very Poor All aspects have not been met to satisfaction. The assessor is totally VP
dissatisfied.

0 Not The aspects are not expected to be expedited by the Contractor. The NA
Applicable assessor cannot assess this aspect.

5.2 Grading System

Once the Contractor or contractor’s marks are entered into the excel program, then
they are graded as shown in the table below:

Table 3: Schedule of Grading

Performance Description of Grade Obtained Recommended Actions /
Score range % Comments

>89% Totally Satisfactory Performance Acceptable

80%-89% Highly Satisfactory Performance Acceptable

60%>79% Acceptable Satisfactory Performance Acceptable

40>59% Slightly Poor Performance Warning Letters

<40% Very Poor Performance-Technically Incompetent Exclusion from Future tenders

As shown above, performances of 60% and above are accepted and however, have no
remunerations as Contractors and Consultants have an obligation to provide the

Page 27 of 41
 services at 100%. A slightly Poor performance Grade will attract warning letters and
penalties will be applied in accordance with the guidelines in the main manual.

1. A grade of less than 40% is technically incompetent and the actions or

recommendations should be that the Contractor or contractor be excluded for future
procurements with the agency for a year.

2. Underperformances and low marks from the Contractor or contractor are expected to
be substantiated with evidence and or proof for records.

5.3 Contractors Performance Score on Multiple or Multi stage Contracts

In cases were a Contractor has more than one project or his project involves multiple stages
such as design and supervision, the services shall be treated as one project and assessed
separately. However, the Contractor’s performance score shall be adjusted according to
percent progress contributed by each project at each stage. The percent progress shall be the
physical progress or time progress or financial progress whichever produces the lowest
performance score value. The last two can only be used where it is difficult to calculate the
physical progress. However, the rule of averages may apply. An example is given in ANNEX
B.

5.4 Calculation of Individual Contractors Current Past Performance Rating (PPR)

The contractor’s Past Performance Rating shall be calculated on a three year projects period
for those who have been in business with the client for the more than three years after
effectuation of the vendor rating system. This will be from the latest project with the client.
The following factors shall apply for subsequent years as shown in the table below:

Table 4: Schedule of Factors for various years

Grading- Years in
Business with client Factor
Years Y1 Y2 Y3 Y4
1 1 0 0 0
2 0.6 0.4 0 0
3 0.5 0.3 0.2 0
above 3 0.5 0.3 0.2 0
Example of calculation:

From the table above, it implies that if a contractor has the factored scores in Y1 (2009);68,
Y2 (2007);72, Y3 (1976);45 and Y4(1977)55, then his PRR is calculated as
0.5*68+0.3*72+0.2*45=64.6

Y1 stands for latest/current year of projects

Y2 stands for second latest/current year of the projects

Y3 stands for the third year or third last year of the project

Page 28 of 41
1 ANNEX A-Works-Detailed Assessment Forms

Page 29 of 41
 Summary Consultant's Perfromance Report‐Contractor

Part I Summary of Performance

1 Department/office

Stage Period

Consultant's % Score 6%

Perfromance Rating Technically Incompetent

Date & Signature
2 Remarks by Reporting officer at a rank of Principal Engineer

3 If the preformance of the consultant in any respect is

poor or very poor, indicate actions taken to draw the consultant's attention
to their performance and the consulotant's responses

Date & Signature

4 Counter Signing by (SMR/Head of Department/Unit) and any remarks

Date & Signature

5 Supplementary if any‐Vendor Rating review Committee Chaiperson
 CONTRACTOR

CONSTRUCTION WORKS

Name of the Firm

Project/Contract Name

Date of Assessment

Scope of Works

Assessed by Road Development Agency‐ Monitoring & Evaluation Unit

Checked by

Approved by

Page 31 of 41
 Part II‐Detailed Assessment of Performance

1.0 Project Scope Management

Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
1.1 Contractor executing work within the specified scope x 5.00 1 1

1.2 Works done according to specifications and within contract provision. x 5.00 1 1

1.2 Scope Control‐Works. x 5.00 1 1

Sub Total 1 15.00 3.00 3.00
2.0 Project Time Management
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
2.1 Meeting of targets as specified on schedule x 5.00 1 1

2.2 Doing it right for the first time (avoid double handling) x 5.00 1 1

2.3 Updating work Schedules regularly x 5.00 1 1

2.4 Reliability & Responsiveness to technical direction x 5.00 1 1

2.6 Completion of additional work x 5.00 1 1

2.7 Contractors early warning x 5.00 1 1

Sub Total 2 30.00 6.00 6.00

Page 32 of 41
 4.0 Project Quality Management
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
4.1 Quality Assurance Plans for the execution of works x 5.00 1 1

4.2 Quality assurance Plans Implemementation x 5.00 1 1

4.3 Quality Compliant x 5.00 1 1

4.4 Quality of documented project files. x 5.00 1 1

4.5 Inovations, alternate options. x 5.00 1 1

4.6 Adherance to SATCC design codes and standards or Best practices. x 5.00 1 1

4.7 Quality of Product x 5.00 1 1

4.8 Quality of Product performance x 5.00 1 1

Sub Total 4 40.00 8.00 8.00
5.0 Project Contract Administration
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
5.1 Understanding Elements of contract administration x 5.00 1 1
5.2 Contract Maintenance x 5.00 1 1
5.3 Asset Management ‐ availability and reliability x 5.00 1 1
5.4 Management of Subcontractors x 5.00 1 1
Sub Total 5 20.00 4.00 4.00

Page 33 of 41
 6.0 Project Human resource Management
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
6.1 Client Relations x 5.00 1 1

6.2 Drive and Determination x 5.00 1 1

6.3 Personnel Resource Management x 5.00 1 1

6.4 Personnel Effectiveness x 5.00 1 1

6.5 Technical Competance x 5.00 1 1

6.6 Availability of approved or original personel on the project x 5.00 1 1

6.7 Employment and Support to locals x 5.00 1 1
Sub Total 6 35.00 7.00 7.00
7.0 Project Communications Management
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
7.1 Communication Management Plan x 5.00 1 1

7.2 Response to Instruction or Inquiries x 5.00 1 1

7.4 Knowledge and Understanding of RDA project procedures x 5.00 1 1

Sub Total 7 15.00 3.00 3.00

8.0 Project Environmental,Health and Safety Management

Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
8.1 Environmental Management Plan documentation x 5.00 1 1

8.2 Environmental Management Plan Implementation x 5.00 1 1

8.3 HIV Aids Programm implementation x 5.00 1 1

8.4 General Workers provided with PPE x 5.00 1 1

8.5 Work signage adequate x 5.00 1 1

8.6 General Safety of site establishment x 5.00 1 1

Sub Total 8 30.00 6.00 6.00

Page 34 of 41
 9.0 Project Risk Management
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score
9.1 Risk Identification x 5.00 1 1

9.2 Risk Management Plan x 5.00 1 1

9.3 Risk and Monitoring Control x 5.00 1 1

Sub Total 9 15.00 3.00 3.00
10.0 Project General Assesment
Applicable Contractor's
Item Aspects of Performance VG G S P VP NA Max. Score
Max. Score Score

10.1 Problem Resolution and Customer Satisfaction x 5.00 1 1

Appreciation of Government requirements and procedures, local laws,

10.2 x 5.00 1 1
standards
10.3 Public/Stakeholders Relations / Corporate Social Responsibility x 5.00 1 1

10.4 Relationship with other contractors & Consultant

10.5 Integrity and ethical conduct of contractor and contractor's personel x 5.00 1 1

10.6 Value for money x 5.00 1 1

Sub Total 10 25.00 5.00 5.00

Page 35 of 41
 Summary Contractor‐Works

Max Apllicable
Aspect of Rating Max Score Score Weight Factors Weighted Score
Score
Critical Areas of Measurement

1 Project Scope Management 15.00 3.00 0.05 0.33 5.00 1.00

2 Project Time Management 30.00 6.00 0.15 0.50 15.00 3.00

3 Project Cost Management 5.00 5.00 0.1 2.00 10.00 10.00

(75%)

4 Project Quality Management 40.00 8.00 0.3 0.75 30.00 6.00

5 Project Contract Administration 20.00 4.00 0.1 0.50 10.00 2.00

6 Project Human resource Management 35.00 7.00 0.05 0.14 5.00 1.00

Sub Total A 145.00 33.00 0.75 75.00 23.00

Measurement (25%)

7 Project Communications Management 15.00 3.00 0.05 0.33 5.00 1.00

Other Areas of

8 Project Environmental,Health and Safety Management 30.00 6.00 0.05 0.17 5.00 1.00

9 Project Risk Management 15.00 3.00 0.05 0.33 5.00 1.00

10 Project General Assesment 25.00 5.00 0.1 0.40 10.00 2.00

Sub Total B 85.00 17.00 0.25 25.00 5.00

Total Performance Score 6.00

General Notes
From the above assessment, is the Contractor technically competent? (please tick as appriopriate)
If the performance of the Consultant is in any respect "Poor" or "Very Poor", Please indicate what actions have been taken to draw the Consultant's attention to their shortcomings and the
poor performance
General Notes:
Mark appropriate box of performance (i.e. VG, G, S, P, VP) for each applicable item with "x")
Put "x" in the "NA" column for inapplicable items
Fill in "stage period" in months (to one decimal place) for the stage(s) in the quarter.
The performance scores displayed are rounded to 2 decimal places
Page 36 of 41
Max. Scores are predetermined weightings assigned to the item (could not be changed)
For applicable items, applicable max. score = max. score For "NA" item, applicable max. score. = 0
VG (Very Good) G (Good) S (Satisfactory) P (Poor) VP (Very Poor)

Acceptable performance score limit is 60 which is 60%

 2 ANNEX B- Example on Score on Multiple or Multi stage Contracts

For Instant, we assume that:

Adjusted Contractor’s Performance Score (CPS)-Physical progress
Project CPS (a) % Progress (b) Adjusted Score (ci)
1 80 80 15.46
2 60 100 14.49
3 50 77 9.30
4 40 89 8.60
5 30 68 4.93
Sum 414 (d) 52.78 (e)

Adjusted Contractor’s Performance Score (CPS)-Time progress

Project CPS Stage (Months) Adjusted Score
(b) (ci)
Design 1 40 4 9.41
Design 2 60 8 28.24
Supervision 20 5 5.88
Sum 17 (d) 43.53 (e)

e.g from Tables aboveDesign project No.1

Adjusted Score=CPS x Stage -months / ( Sum Stages-Months)=40*4/17=9.41%. The overall

Contractors score is the sum of the adjusted scores.

C i = a X b / d; e=sum C i

The above method shall also be used for quarterly and yearly assessments; otherwise the rule
of averages should be applied.

The Contractors current past performance shall be the average of the performances in a year
and shall be limited to the last three years.
3 ANEEX C-Other Reporting and Records Forms

Page 1 of 41
4 Summary Records for Contractor’s Projects

Consultant / Contractor's Name:

Quartelry Records
Assignment Consultant's Adjusted Scores

2009 2010 2011

Item Project Title Responsible Officer
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
Report Records
No. of reports in Y 1
No. of reports in Y 2
No. of reports in Y 3
Performance Records
1 Assignment A
2 Assignment B
3 Assignment C
4 Assignment D
5 Assignment E
Consultants' Adjusted Score
Average Year Score #DIV/0! #DIV/0! #DIV/0!

Consultant/Contractor's Current Past Performance Score #DIV/0!

 ANNEX D- Referenced Documents

References

1. Principles for service contracts- Contract management guidelines, office of

government commerce, crown copy write 2002.
2. The definite guide to project management, 2nd edition, prentice hall, 2007.
3. Principles for Service Contracts, contract management guidelines-office of
Government commerce.
4. Past Performance Rating for works and services, ETWB TCW No. 4/2007 superseded
by DEVB TCW No. 2/2009 with effect from 1.4.2009.
5. UK vendor rating tool kit.
6. Motivating Success ,A Toolkit for Performance Measurement,- Asset Management,
Framework Contracts, Version 1.02.