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Dropbox System Crash Reports Analysis

The document reports on various system server crashes and ANRs (Application Not Responding) using the Dropbox system, with no entries found for the specific searches conducted. It details the contents of the Dropbox, including low priority tags and the duration of each search command. Notably, a native crash related to the Bluetooth process is documented, indicating a null pointer dereference error.

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4 views4 pages

Dropbox System Crash Reports Analysis

The document reports on various system server crashes and ANRs (Application Not Responding) using the Dropbox system, with no entries found for the specific searches conducted. It details the contents of the Dropbox, including low priority tags and the duration of each search command. Notably, a native crash related to the Bluetooth process is documented, indicating a null pointer dereference error.

Uploaded by

mo9932108
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

------ DROPBOX SYSTEM SERVER NATIVE CRASHES (/system/bin/dumpsys -T 1000 dropbox -p

system_server_native_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_server_native_crash

(No entries found.)


------ 0.036s was the duration of 'DROPBOX SYSTEM SERVER NATIVE CRASHES' ------
------ DROPBOX SYSTEM SERVER CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
system_server_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_server_crash

(No entries found.)


------ 0.018s was the duration of 'DROPBOX SYSTEM SERVER CRASHES' ------
------ DROPBOX SYSTEM WATCHDOG CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
system_server_watchdog) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_server_watchdog

(No entries found.)


------ 0.023s was the duration of 'DROPBOX SYSTEM WATCHDOG CRASHES' ------
------ DROPBOX SYSTEM SERVER ANR (/system/bin/dumpsys -T 1000 dropbox -p
system_server_anr) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_server_anr

(No entries found.)


------ 0.013s was the duration of 'DROPBOX SYSTEM SERVER ANR' ------
------ DROPBOX SYSTEM APP CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
system_app_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_app_crash

(No entries found.)


------ 0.019s was the duration of 'DROPBOX SYSTEM APP CRASHES' ------
------ DROPBOX SYSTEM APP NATIVE CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
system_app_native_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_app_native_crash

========================================
١٧:٠٧:٢٥ ٢٩-٠٦-٢٠٢٥ system_app_native_crash (text, 4332 bytes)
Process: [Link]
PID: 2816
UID: 1002
Frozen: false
Flags: 0x20c8be45
Package: [Link] v34 (14)
Foreground: No
Process-Runtime: 428205461
Build: samsung/a52sxqeea/a52sxq:14/UP1A.231005.007/A528BXXSBGYC1:user/release-keys
Loading-Progress: 1.0
Dropped-Count: 0

*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Build fingerprint:
'samsung/a52sxqeea/a52sxq:14/UP1A.231005.007/A528BXXSBGYC1:user/release-keys'
Revision: '4'
ABI: 'arm64'
Processor: '2'
Timestamp: 2025-06-29 17:07:24.186144858+0300
Process uptime: 0s
Cmdline: [Link]
pid: 2816, tid: 2850, name: HwBinder:2816_1 >>> [Link] <<<
uid: 1002
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0000000000000000
Cause: null pointer dereference
x0 0000000000000000 x1 0000006f3b2476e0 x2 0000000000010004 x3
0000006f3b247708
x4 0000000000000023 x5 0000007089a5342c x6 0000000000000001 x7
7f7f7f7f7f7f7f7f
x8 0000000000000000 x9 0ad3ca2fa8ce6146 x10 0ad3ca2fa8ce6146 x11
0000007288fcc000
x12 000000000000a0f6 x13 0000000000008598 x14 0000000000000000 x15
0000000000000000
x16 0000006f9f7baa60 x17 000000728e03e964 x18 0000006f3ae3a008 x19
0000000000000aab
x20 b4000070b9bc9dd0 x21 b400007069ab57e0 x22 0000000000000000 x23
0000006f9f7ad7e0
x24 0000007288fcc000 x25 00000000000117f0 x26 0000000000000bb2 x27
0000000000000baa
x28 0000000000011000 x29 0000006f3b247710
lr 0000006f9f7ade5c sp 0000006f3b247710 pc 0000006f9f7ade5c pst
0000000060001000
15 total frames
backtrace:
#00 pc 000000000000ee5c /system/lib64/[Link]
(std::__1::__shared_ptr_pointer<_jobject*, (anonymous
namespace)::make_shared_weakglobalref_from_localref(_JNIEnv*,
_jobject*)::'lambda'(_jobject*), std::__1::allocator<_jobject>
>::__on_zero_shared()+28) (BuildId: f0b8ca3658b02a4eebe2f2f49883579a)
#01 pc 000000000000e860 /system/lib64/[Link] ((anonymous
namespace)::ConcurrentHashMap<android::SoundPool*, std::__1::shared_ptr<_jobject>
>::~ConcurrentHashMap()+128) (BuildId: f0b8ca3658b02a4eebe2f2f49883579a)
#02 pc 00000000000c739c /apex/[Link]/lib64/bionic/[Link]
(__cxa_finalize+148) (BuildId: 915f3092e188c08142d3ac57b655fbd7)
#03 pc 00000000000b942c /apex/[Link]/lib64/bionic/[Link]
(exit+28) (BuildId: 915f3092e188c08142d3ac57b655fbd7)
#04 pc 0000000000c9cf6c
/apex/[Link]/lib64/libbluetooth_jni.so (bluetooth::hal::(anonymous
namespace)::HciDeathRecipient::serviceDied(unsigned long,
android::wp<android::hidl::base::V1_0::IBase> const&)+72) (BuildId:
158f3b0d20d2239f3192cb7f3fc4a50b)
#05 pc 000000000004a7b4 /system/lib64/[Link]
(android::hardware::hidl_binder_death_recipient::binderDied(android::wp<android::ha
rdware::IBinder> const&)+116) (BuildId: 5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#06 pc 000000000008bfb4 /system/lib64/[Link]
(android::hardware::BpHwBinder::reportOneDeath(android::hardware::BpHwBinder::Obitu
ary const&)+140) (BuildId: 5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#07 pc 000000000008bed4 /system/lib64/[Link]
(android::hardware::BpHwBinder::sendObituary()+248) (BuildId:
5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#08 pc 000000000008f314 /system/lib64/[Link]
(android::hardware::IPCThreadState::executeCommand(int)+1004) (BuildId:
5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#09 pc 000000000008edcc /system/lib64/[Link]
(android::hardware::IPCThreadState::getAndExecuteCommand()+228) (BuildId:
5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#10 pc 000000000008ffb4 /system/lib64/[Link]
(android::hardware::IPCThreadState::joinThreadPool(bool)+176) (BuildId:
5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#11 pc 000000000009abe4 /system/lib64/[Link]
(android::hardware::PoolThread::threadLoop()+28) (BuildId:
5a74d4fc82abcdb9b31c8aa4ef58ffc5)
#12 pc 00000000000142d4 /system/lib64/[Link]
(android::Thread::_threadLoop(void*)+288) (BuildId:
d0c24e3b7b6c7152eb82e77a5d2271e6)
#13 pc 00000000000c3774 /apex/[Link]/lib64/bionic/[Link]
(__pthread_start(void*)+208) (BuildId: 915f3092e188c08142d3ac57b655fbd7)
#14 pc 000000000005d044 /apex/[Link]/lib64/bionic/[Link]
(__start_thread+68) (BuildId: 915f3092e188c08142d3ac57b655fbd7)

------ 0.021s was the duration of 'DROPBOX SYSTEM APP NATIVE CRASHES' ------
------ DROPBOX SYSTEM APP ANR (/system/bin/dumpsys -T 1000 dropbox -p
system_app_anr) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: system_app_anr

(No entries found.)


------ 0.020s was the duration of 'DROPBOX SYSTEM APP ANR' ------
------ DROPBOX DATA APP NATIVE CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
data_app_native_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: data_app_native_crash

(No entries found.)


------ 0.021s was the duration of 'DROPBOX DATA APP NATIVE CRASHES' ------
------ DROPBOX DATA APP CRASHES (/system/bin/dumpsys -T 1000 dropbox -p
data_app_crash) ------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: data_app_crash

(No entries found.)


------ 0.012s was the duration of 'DROPBOX DATA APP CRASHES' ------
------ DROPBOX DATA APP ANR (/system/bin/dumpsys -T 1000 dropbox -p data_app_anr)
------
Drop box contents: 138 entries
Max entries: 1000
Low priority rate limit period: 2000 ms
Low priority tags: {data_app_wtf, keymaster, system_server_wtf,
system_app_strictmode, system_app_wtf, system_server_strictmode,
data_app_strictmode, netstats}
Searching for: data_app_anr

(No entries found.)


------ 0.020s was the duration of 'DROPBOX DATA APP ANR' ------

Common questions

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The 'system_app_native_crash' log contains a detailed backtrace to facilitate debugging by providing an execution path leading to the crash. The issue was identified through a backtrace which revealed a segmentation fault (SIGSEGV) due to a null pointer dereference, indicating that the program tried to access a restricted memory location .

Build identifiers in the crash reports serve as unique markers for different versions of software components, allowing developers to correlate the crash with specific versions of the software. These identifiers help in diagnosing issues by enabling developers to reproduce, locate, and fix the problem within a particular software build context .

The 'signal 11 (SIGSEGV), code 1 (SEGV_MAPERR)' error signifies a segmentation fault resulting from an attempt to access an invalid memory location due to a null pointer dereference. This type of error is critical, as it typically indicates a severe bug that can cause the process to terminate unexpectedly, affecting functionalities dependent on 'com.android.bluetooth' services and potentially leading to broader system instability .

The 'Dropbox data_app_anr' reports provide insights into application responsiveness by logging instances where applications are not responding (ANR - Application Not Responding). The absence of entries in this category implies the applications are performing well with no significant delays that result in ANRs, suggesting a stable and responsive system environment .

The native crash in the process 'com.android.bluetooth' was caused by a null pointer dereference error in which an attempt was made to access memory at a null or zero address, indicated by 'signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x0000000000000000' .

The allocation of crash logs in the Dropbox system is limited by a maximum entry limit of 1000. This constraint might necessitate the overwriting of old entries when the capacity is reached, potentially causing a loss of older or less critical crash data, which can impact long-term crash analysis and trend identification if not managed with correct prioritization .

Dropbox system categorizes entries based on tags such as system_server_native_crash, system_app_wtf, and data_app_wtf among others, with a maximum limit of 1000 entries. The absence of entries for certain crash types, like system server native crashes, system server crashes, and watchdog crashes, might suggest high system stability in those areas or issues with the logging mechanism that might be preventing these crashes from being recorded correctly .

The logs utilize low priority tags such as data_app_wtf, system_server_strictmode, and netstats to manage how information is prioritized and stored. Low priority tags are rate-limited to ensure that the system does not become overwhelmed with low priority data entries, which can help in focusing system resources on high-priority issues, thereby aiding performance monitoring and analysis .

The 'DROPBOX SYSTEM SERVER CRASHES' log analysis indicates no entries found for system server crashes despite a comprehensive search over a set of parameters. The log suggests a duration of only 0.018s, indicating that either such events are extremely rare or the system is not logging these crashes appropriately .

Thread management and command execution play a crucial role in diagnosing system stability issues as evident in the backtrace. The detailed stack trace outlining functions such as 'android::Thread::_threadLoop' and 'android::hardware::IPCThreadState::executeCommand' reveals the sequence and interdependencies of executed commands, helping identify locations and contexts where stability issues arise. Efficient thread management ensures optimal execution flow, and any anomalies detected in this area are indicative of systemic weaknesses or faulty interactions that need addressing to enhance stability .

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