Galileo Command Reference Guide
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SM NAYEM AHMEDGalileo Command Reference Guide
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SM NAYEM AHMEDCommon questions
Powered by AIIn the Galileo reservation system, to change a passenger's name, you use the command format N.P3@L.N/F.N MR, where 'P3' refers to the passenger serial number, 'L.N' and 'F.N' are the new last name and first name of the passenger respectively. This command must be followed by the honorific (e.g., MR). The system allows for modifying only the name in the specified serial location within the reservation record .
To cancel multiple flight segments in a booking using the Galileo system, a travel agent can use the command X followed by the segment numbers they wish to cancel. For instance, to cancel segments 1 to 3, the agent would enter X1-3. If the cancellation involves non-sequential segments like 3 and 5, the command would be X3.5. This command-specific cancellation approach ensures precise deletion of unwanted segments .
The command @2-4/M in Galileo is used to change the class of service for multiple segments within a booking. It changes the class for segments 2 through 4 to M class, which typically refers to a particular fare or service level. This parameter sets a new class for the specified segments, effective in scenarios where passengers require upgrades or reclassification for specific legs of their journey .
In Galileo, setting up a multi-route fare shopping involves using the FS command structure. For a multi-city sequence spanning specified dates, the command would be like FS3DAC22NOVDXB24NOVSIN26NOVKUL28NOVBKK, with each segment reflecting the departure city, date, and destination city. Adding options like '/BG' specifies the plane addition. This setup is strategic for travelers covering several destinations in one trip, enabling comprehensive fare comparisons and optimal itinerary planning .
In Galileo, specifying airline seat preferences involves using the seat command 'S.Pn/type' where 'Pn' indicates the passenger number. For example, to assign a window seat to passenger 1, the command would be S.P1/NW, and for an aisle seat for passenger 2, use S.P2/NA. Specific seat numbers can be entered as in S.P3/N24.C. These commands ensure passengers are assigned their preferred seating arrangements within the airline's available options .
To add a contact phone number as a special service requirement (SSR) in a passenger's reservation record, the command format used is SI.P1/SSRCTCMBGHK1/PHONE NO. > RECEIVED. Here, 'P1' indicates passenger number one, and 'SSRCTCMBGHK1' represents the contact type SSR code, followed by the phone number. This ensures the contact information is updated and acknowledged as received .
The command TI-RCC/BD in the Galileo system is used to retrieve information about the location of airports and their contact details. 'TI' stands for terminal information, 'RCC' might relate to region or specific coding criteria, while 'BD' represents Bangladesh in this context. This command is vital for agents needing to provide clients with precise airport location details and contact information, enhancing logistical planning and customer service .
To hide the price of a ticket in an emailed itinerary in Galileo, the command sequence NP.VIEWTRIPITIN is executed, followed by sending the email with #VT. This feature might be used when the travel agent wishes to provide an itinerary to the client without disclosing fare details, often for corporate clients or when further negotiations regarding the price might occur .
In Galileo, adding an infant to a flight booking requires distinguishing them in the name field. It is entered as N.I/LAST NAME/FIRST NAME MSTR/MISS with the infant's details and 'MSTR' or 'MISS' for gender indication. If specific SSR services are needed, like an infant seat or meals, commands such as SI.P6/BSCT for basinette seats should be used. It is crucial to ensure all infant-specific service needs are recorded and confirmed, ensuring their necessity in the booking .
To generate a quote for the lowest fare in economy class for a specified flight segment using Galileo, the agent should use the format FQBBCEY/S3/ET. 'FQ' stands for fare quotation, 'BBC' indicates the best buy option, 'EY' is the designated airline code, and 'S3' specifies the segment number. Utilizing the '/ET' at the end denotes that the quote should consider electronic ticketing. This command retrieves the lowest available fare for that particular flight segment .