Consumer Rights – Class 10 Project
A consumer is anyone who buys goods or services for personal use. Understanding
consumer rights empowers citizens to make informed purchases, seek remedies, and
promote fair trade practices.
Six Fundamental Consumer Rights (United Nations, 1985):
1. Right to Safety
Protection against hazardous goods and services.
2. Right to Be Informed
Access to accurate facts to make wise choices.
3. Right to Choose
Access to a variety of goods and services at competitive prices.
4. Right to Be Heard
Consumer interests receive due consideration by the government and businesses.
5. Right to Seek Redressal
Fair settlement of genuine grievances.
6. Right to Consumer Education
Knowledge and skills to be an informed consumer.
Conclusion:
Being aware of consumer rights not only protects individuals from exploitation but also
strengthens the market system. The Consumer Protection Act, 2019 in India ensures
these rights are enforceable by law, and empowers consumers to take action.