HRM Practices in Sithammal Matches
HRM Practices in Sithammal Matches
1 INTRODUCTION:
Human resource management is a field of research and practice that addresses the
evaluation, placement, development, compensation, and retention of employees. The goals of
any human resource program are defined at the organizational level as a component of the
strategic planning process. The process then moves to staffing, which includes recruiting, hiring,
and placing individuals in appropriate organizational roles. The training and development
function involves providing initial skills development to newcomers, along with evaluating
performance over time and providing appropriate ongoing developmental experiences. These
processes all work in tandem with compensation practices, incorporating base pay, incentives,
and nonmonetary benefits. Because human resources decisions influence many important
outcomes for workers, there is also an extensive legal framework regulating employment.
HR Practices:
Any practice that deals with enhancing competencies commitment and culture
building can be considered an HR practice. The practice can take the form of a system, a process,
an activity, a norm, a rule, an accepted or expected habit, or just a way of doing things.
1
Quality circles
Employee counseling
Team work
Role analysis
The recruitment and selection process is one of the most important aspects of running
new and established businesses alike. The right employees can take your business to new
heights. The wrong ones can hurt business by missing sales, turning customers off and creating a
toxic workplace environment. Follow experts' advice on each step of the recruitment and
selection process to put together a team that fits with and enhances your business culture, goals
and objectives.
Training and Development is one of the main functions of the human resource management
department. Training refers to a systematic setup where employees are instructed and taught matters
of technical knowledge related to their jobs. It focuses on teaching employees how to use particular
machines or how to do specific tasks to increase efficiency.
Whereas, Development refers to the overall holistic and educational growth and maturity of
people in managerial positions. The process of development is in relation to insights, attitudes,
adaptability, leadership and human relations.
Compensation and benefits refers to the compensation/salary and other monetary and
non-monetary benefits passed on by a firm to its employees. Compensation and benefits is an
important aspect of HRM as it helps to keep the workforce motivated. It helps give benefits to
employees based on their performance and actions and brings the best out the employees at
workplace.
2
According to Pigours and Myers, ‘Promotion is advancement of an employee to a better
job – better in terms of greater responsibility, more prestige or status, greater skill and especially
increased rate of pay or salary”.
Transfer is defined as “… the moving of an employee from one job to another. It may
involve a promotion, demotion or no change in job status other than moving from one job to
another”.
Welfare Activities:
Welfare includes anything that is done for the comfort and improvement of employees
and is provided over and above the wages. Welfare helps in keeping the morale and motivation
of the employees high so as to retain the employees for longer duration. The welfare measures
need not be in monetary terms only but in any kind/forms. Employee welfare includes
monitoring of working conditions, creation of industrial harmony through infrastructure for
health, industrial relations and insurance against disease, accident and unemployment for the
workers and their families.
Labor welfare entails all those activities of employer which are directed towards
providing the employees with certain facilities and services in addition to wages or salaries.
Performance Appraisal:
It helps the managers place the right employees for the right jobs, depending on their
skills. Often, employees are often curious to know about their performance details and compare it
with their fellow colleagues and how they can improve upon it. So every company needs a good
performance appraisal system.
3
Like other behavioral terms, WPM means different things to different people depending
upon their objectives and expectations. Thus, WPM is an elastic concept. For example, for
management it is a joint consultation prior to decision making, for workers it means co-
determination, for trade unions It is the harbinger of a new order of social relationship and a new
set of power equation within organizations, while for government it is an association of labor
with management without the final authority or responsibility in decision making.
According to Keith Davis, “Workers’ participation refers to the mental and emotional
involvement of a person in a group situation which encourages him to contribute to group goals
and share in responsibility of achieving them”.
In the words of Mehtras “Applied to industry, the concept of participation means sharing
the decision-making power by the rank and file of an industrial organization through their
representatives, at all the appropriate levels of management in the entire range of managerial
action”.
Quality Circles:
Conceptually Quality Circles can be described as a small group of employees of the same
work area, doing similar work that meets voluntarily and regularly to identify, analyze and
resolve work related problems.
This small group with every member of the circle participating to the full carries on the
activities, utilizing problem solving techniques to achieve control or improvement in the work
area and also help self and mutual development in the process.
The concept of the Quality Circle is based on “respect for the human individual” as
against the traditional assumption based on suspicion and mistrust between management and its
employees.
Quality circles built mutual trust and create greater understanding between the manage-
ment and the workers. Cooperation and not confrontation is the key element in its operation.
Quality Circles aims at building people, developing them, arousing genuine interest and
dedication to their work to improve quality, productivity, cost reduction etc.
4
Employee Counseling:
Employee counseling is the process of assisting employees with help and support during
tough times. These times may be because of personal or workplace related.
This can help in having happy employees and can increase the productivity.
Team Work:
Role Analysis:
Role analysis is the process of defining a role in the context of its work system, interims
of expectation of important persons, detailing specific tasks under each function, and elaborating
the process, standards and critical attributes namely knowledge, attitude, skill, habits (KASH)
required for effective role.
5
To analyze the factors which influencing the Human Resources Management Practices.
To identify the effectiveness of Human Resources Management Practices in sithammal
matches.
To know the satisfaction level towards the Human Resources Management Practices in
sithammal matches.
This study covers only Permanent employees those who work in Sithammal Matches,
Sattur.
6
Subhash C. Kundu, Divyamalhan, et al(2007)1, this study entitled “Human Resource
Management Practices in Shipping Companies”. The Objectives of this study to assess
the practices regarding human resources in shipping companies, to assess the
compensation practices in shipping companies. The tools used for this study is
correlation, chi-square and etc. The major finding of the study is to identify the
contemporary HR practices (like workforce diversity). This study concluded that bring
out the human resources management practices in shipping companies.
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1. [Link], Divyamalhn, et al(2007),”Human Resource Management Practices in
Shipping Companies”, Delhi Business Review, vol. 8 No.1, pp: 75-88.
2. Subhash C. Kundu, Divyamalhan(2009), “H R M Practices in Insurance Companies: A
study of Indian and Multinational companies”, Managing Global Transitions, Vol. 7, No.
2, pp. 191-215.
RuchiGoyal and [Link](2011)3, this study entitled “ H.R. Practices:
Impact on Organizational Commitment”. The objectives of this study to retain not only
7
ordinary employees but also top performers through their positive impact on organization
commitment which is a strong predictor of employee turnover. The major finding of this
study was in terms of the positive consequences for organizations of having committed
employees. This study concluded that the positive employee perception leads to improved
employee motivation, which in turn, leads to higher organizational commitment.
-----------------------------------------------------------------------------------------------------------------
3. RuchiGoyal and DrMadhuShrivastava (2011),”H. R. Practices: Impact on Organizational
Commitment”, National Conference on Secure data Communication and Networks,
ISBN NO: 978-81-7906-2715, pp 80-83.
4. RuchiGoyal and DrMadhuShrivastava (2011),” The Challenging HR environment & the
changing HR Practices in Indian Pharmaceutical industry”, National Conference on
Secure data Communication and Networks, ISBN NO: 978-81-7906-2715, pp 212-214.
RuchiGoyal and [Link](2012)5, this study entitled “ A study of HR
practices and their impact on employees job satisfaction and organizational commitment
in Pharmaceuticals”. The objectives of this study to provide motivation through
8
innovation recognition methods, to gain a competitive advantage in the pharmacy
industry. The tools used for this study is Anova. The major finding of this study was
measuring the appropriateness of prevalent HR practices, and its impact on employee job
satisfaction and organizational commitment in pharmaceuticals companies. This study
concluded that reveals how appropriate HR practices of an organization can improve the
job satisfaction level of the employee and strengthen commitment toward the
organization in the pharmaceutical units.
9
and objectives. The major findings of this study to identify the learning and development
needs of employees. This study concluded that are helping to achieve departmental
objectives and enhance productivity.
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7. Dr Malar Mathi K(2013), “HR Practices in IT sector- An Overview”, International
Journal of Advanced Research in Management and Social Sciences, ISSN:2278-
6236,Vol. 2, No. 7,pp 139-146.
10
study to choose the most suitable candidate for right job, to improve organizational
performance. The tools used for this study is Correlation Analysis, Regression Analysis
and Hypotheses. The major finding of this study was to enable the university to develop
more productive and effective employees. This study concluded that the people whose
knowledge, skills, and abilities are utilized to create and to deliver effective services.
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11
hypothesis. The major finding of this study to investigate the relationship between the
practices of HRM and organizational performance among nurses in hospitals. This study
concluded that result in the development of individual productivity and organizational
performance in hospitals.
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11. Abdul Hameed S &DrShaik Mohamed N(2016), “HRM Practices and Organizational
performance in hospitals”, IOSR Journal of Business and Management(IOSR-JBM,e-
ISSN:2278-487X,p-ISSN: [Link]. 18,Isssue [Link]. 1,pp 34-41.
12. SairaHassan(2016), “Impact of HRM practices on employee’s performance”,
International Journal of Academic Research in Accounting, Finance and Management
Sciences, vol. 6, No.1,pp 15-22,E-ISSN: 2225-8329, P-ISSN:2308-0337.
RESEARCH DESIGN
12
“A Research design is the arrangement of conditions for collection and analysis of data in
a manner that aims to combine relevance to the research purpose with economy in procedure.
DESCRIPTIVE RESEARCH
Descriptive research includes surveys and fact finding enquires of different kind. The
major purpose of descriptive research is descriptive of the state of affairs as it exists at presents.
The main characteristic of this method is that the researcher has no control over the variables can
only report what has happened or what is happening. Descriptive research is pre-planned and
structured. It is typically based on large representative samples. A formal research design
specifies the methods for selecting the sources of information and for collecting data from those
resources. A descriptive design requires a clear specification of the who, what, when, why, and
way of the research.
Primary Data
The primary data are those data, which are collected freshly for the first time, and they
are original in character. The researcher had collected primary data, which had obtained by a
study specifically designed to fulfill data needs of the problem at hand such data are original as
character. They are also follows.
Secondary Data
The secondary data as those which have been collected by someone else and which have
already been passed through the statistical process. The researcher uses different sources to
collect the data’s such as company publications, business journals, magazines, project reports,
websites, etc.
In this study the questionnaire is used as a research instruments. Primary data is collected
through questionnaire.
Questionnaire
13
A questionnaire is a formalized set of questions for obtaining information from
respondents likes open ended question and close question.
Sampling Unit
The research is considered who is the customer of Sithammal matches, sattur as sampling
unit for this study.
Sample Size
Researcher uses following statistical tools for data analysis and interpretation.
Percentage Analysis
Weight Average Analysis
Percentage Analysis
Formula used:
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No. of respondents
Percentage analysis = ---------------------------------- *100
Total No. of respondents
Formula used:
5
Total = ∑ Value∗Weigh tage
i=0
Total
WEIGHTED AVERAGE = ________________
No. of Respondents
1.12 CHAPTER SCHEME
EARLY MATCHES:
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If there occurs an emergency at night it may take some time to make a light to light a
lamp. But an ingenious man devised the system of impregnating little sticks of pinewood with
sulphur and storing them ready for use. At the slightest touch of fire they burst into flame…This
marvelous thing was formerly called a “light-bringing slave”, but afterwards when it became an
article of commerce its name was changed to ‘fire inch-stick’.
Some Chinese scholars speculate that the invention was made in 577AD by women of the
Northern Qi, (or Sui) who were unable to leave the confines of their city to search for tinder,
because it was under siege by the Northern Zhou and Chen.
In 1817 a French chemist created what he called “the Ethereal Match,” a piece of paper
coated with a compound of phosphorous that ignited when exposed to air. The paper was
vacuum-sealed in a glass tube called the “match,” which was ignited when the tube was
smashed.
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LUCIFERS:
In 1826, John Walker, an apothecary in Stockton-on-Tees, conducting an experiment in
his laboratory, stirred a mixture antimony sulfide, potassium chlorate, gum, and starch with a
wooden stick, and subsequently scraped the stick on the stone floor of the lab to remove a glob
of the solution that had dried on the end of it. When the stick burst into flames, Walker realized
he had created something of interest, and made several of the sticks, which he demonstrated for
the amusement of friends and colleagues. One of the observers at a demonstration in London was
Samuel Jones.
Jones realized the invention’s commercial potential, set up a match business in London,
and cleverly named his product “Lucifers.” The term persisted as slang in the 20 th Century.
Lucifers caught on, and following their introduction in London, tobacco smoking of all kinds
greatly increased.
However the Lucifers were unpredictable, often giving off violent bursts of flame, and emitted
an extremely noxious odor of sulfur. Boxes of lucifers carried a printed warning: “persons whose
lungs are delicate should by no means use Lucifers.”
DEADLY MATCHES
In 1830 French chemist Charles Sauria reformulated the match to eliminate the foul odor
and lengthen the burning time. He created phosphorous-based matches that began to be
manufactured in large quantities. Match factories (often utilizing child labor) and home match
factories (populated largely by women) began turning out matches at an unprecedented rate.
Phosphorous, however, is highly poisonous. Scores of factory workers became ill with a scourge
that became known as “phossy jaw,” a deforming necrosis in the bones of the face, particularly
the lower jaw.
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phossy jaw
The phosphorous scraped from a single pack of matches contained enough poison to
commit suicide or murder, both of which were reported occurrences of the era.
MATCH REFORM:
A non-poisonous match using red, rather than white phosphorous was invented in the
mid-1800s, however it was more expensive to produce. Only gradually, after agitation and
worker actions like the London Matchgirl’s Strike in 1888, did governments pass legislation
against the use of white phosphorous, which forced match manufacturers to reform their
dangerous product.
The Diamond Match Company produced the first non-poisonous match in the U.S., and
as a humanitarian gesture, forfeited patent rights, allowing rival companies to cheaply switch to
non-poisonous match production. The Company was recognized by President Taft and won a
prestigious award for the elimination of a serious occupational disease.
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the London match girls strike
THE LOCOFOCOS:
From 1835 to the mid 1840’s, a radical faction of the Democratic Party came to be called
the Locofocos, which at the time was a popular name for the match in the U.S. Anti-slavery and
Anti-Monopoly, the Locofocos were originally named “the Equal Rights Party,” until a group of
mainstream Democrats tried to disrupt one of their political meetings by turning off the gas
lights. The group continued their meeting anyway, debating in semi-darkness mitigated only by
the light of matches struck and held aloft, thus earning their new name. Led by editorial writer
William Leggett, they were involved in the Flour Riot of 1837 and in general were for Free
Trade, greater protection for Labor Unions, against paper money, financial speculation, and state
banks.
“The new race is stiff, heady, and rebellious; they are fanatics in freedom; they hate tolls,
taxes, turnpikes, banks, hierarchies, governors, yea, almost laws.”
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SAFETY MATCHES AND MATCHBOOKS:
The safety match was invented in 1844 in Sweden, by Gustaf Eric Pasch, improved on by
Johan EdvardLundström, and prevented unintentional combustion by separating the reactive
ingredients between the match head and the striking surface.
Pennsylvania attorney Joshua Pusey invented the matchbook, containing 50 matches and
a striking surface on the inside of the cover. The Diamond Match Company bought Pusey’s
patent, and improved the safety of the design by placing the striking surface on the outside. In
1896 a brewing company ordered more than fifty thousand matchbooks to advertise a new
product, and the ubiquitous practice of matchbook advertising was born. In the 1940’s the
psychological warfare branch of the U.S. government distributed thousands of matchbooks
containing anti-nazi slogans to occupied countries, and the French Resistance produced
matchbooks containing instructions on how to derail Nazi trains printed on the inside cover.
Today, Americans strike more than five hundred billion matches every year…
The origin of the safety match industry in India goes back to the beginning of this
century. Around 1910 immigrant Japanese families who settled in Calcutta began making
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matches with simple hand- and power-operated machines. Local people soon learned the
necessary skills and a number of small match factories sprang up in and around Calcutta.
These small match factories could not meet the total requirements of the country
however, and India began to import matches from Sweden and Japan. During the First World
War, when Swedish matches could not be imported, the Indian market was fed mainly by
imported matches from Japan and by the locally made ones which followed the Japanese pattern
introduced in Calcutta.
After the war, factories in Calcutta were unable to compete with imports, and handmade
match production shifted to southern India, especially in the Ramanathapuram and Tirunelveli
districts of Tamil Nadu State. This shift was due to the pioneering efforts of P. IyaNadar and A.
ShanmugaNadar who went to Calcutta to learn the process from Purna Chandra Ray, a local
businessman, who had learned the trade in Germany. The Nadars set up a number of manual
match production units in extremely poor regions of Tamil Nadu, where a combination of the dry
climate, cheap lab our and availability of raw materials from nearby Kerala created ideal
conditions for match production. The first sulphur match that would bum when brought into
contact with a rough surface was produced in South India in 1923, and the first safety match, in
the form we know today, in 1932.
Mechanization came to the Indian match industry in 1924 when M/s Wimco, Ltd.
(Wimco), started operations in 1924 as a unit of the multinational Swedish Match Company.
Wimco is still the only representative of the large scale sector in wooden match manufacturing
and is the only fully mechanized match factory in the country.
During the past three decades, the Indian match industry grew especially rapidly.
Government policies protected Indian matches by placing protective tariffs on imported products
and specifically favored the expansion of the handmade, small-scale sector through the use of
differential excise taxes. There are now 12,000 units in the small-scale, non-mechanized sector,
of which 75% to 90% are situated in Southern India.
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2.2 COMPANY PROFILE:
Founder : 1983
The company has a vision to Manufacture a world class superior quality safety matches
all over the India and the world. The company has a manufacturing capacity of 6 cr match boxes
and now that will be increased up to 30 cr matches per month in the coming 3 years. Also the
company has a Mission that the employees working in the factory have been benefited with all
the benefits of the workers and also they work in the atmosphere of safety and international
standard.
The company incorporate the latest developments of the mechanical industry and
incorporate all the latest machinery in manufacturing sector to make cost effect productive unit
and serve the product to the peoples with low cost.
The founder of Sithammal matches was Venkatasamy Naiyaker who started this industry
in 1983 in handmade sector the same sector has been now brought up into mechanized sector.
In 2001 Rajesh Permul takes over the Sithammal Matches and with His brother
Prabhakaran in [Link] time they bring automation in safety matches industry in world class
manner. They make very cost effective, quality and consistent product.
At starting time of safety matches industry they are in oriental system, so they don’t want
to manufacture in local standard, so they trying to make the safety measures in international
standards.
They want to provide best health and safety measures to their workers. They provide 4
ways for passing from one section to another or outside of the section if any accidents occur.
They are moving to provide canteen facilities, health benefits, meditation classes etc, to workers.
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They want their workers should work in free mind, the working place is spacious. They
provide training for their workers likes firefighting techniques, SOS. They conduct safety
meeting in every week and every month they have planning meeting, they get suggestion from
any 2 workers and then they implement that plan. It takes some time to make factory in fully
international standards.
In every state they have branch. For enhance marketing each branch have marketing
team. They are planning to have office, warehouse and manufacturing unit in each state. The
company providing their products to Gujarat, Rajasthan, Maharashtra, Uttar Pradesh. They
import the raw materials from Belgium, Germany, Switzerland, China, Gujarat, ropes from
Calcutta, wax from gulf countries, wood from Kerala, chloride from Pondicherry. They started
exporting in 2010 to South Africa, Nigeria, Curiosa, etc. Their main focus is domestic market so
they doing exporting to some countries. The machineries are imported from china, Korea,
Germany.
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3.1 PERCENTAGE ANALYSIS:
Table 3.1.1 Gender-Wise Classification of The Respondents:
100
90
80
70
61.7
60
50
Percentage
40 38.3
30
20
10
0
Male Female
Gender-wise classification of the respondents
24
Table 3.1.2 Age-Wise Classification Of The Respondents:
100
90
80
70
60
50
Percentage
40 37.5 35.8
30
20 16.7
10 7.5
2.5
0
Below 20 21-less than 30 31- less than 40 41-less than 50 Above 51
years years years
Age-wise classification of the respondents
25
Table 3.1.3 Qualification-Wise Classification Of The Respondents:
100
90
80
70
60
Percentage
50 44.2
40
30.8
30
20
11.7
10 6.7 6.7
0
Illiterate Below 10th 10th to12th Diploma UG
Qualification-wise classification of the respondents
26
SNO Particulars Frequency Percent
1 Administrative officer 4 3.3
2 Head of Section 3 2.5
3 Supervisor 1 .8
4 Technician 6 5.0
5 Labor 106 88.3
Total 120 100.0
100
90 88.3
80
70
60
50
Percentage
40
30
20
10 5
3.3 2.5 0.8
0
Administrative of- Head of Section Supervisor Technician Labor
ficer
Job title-wise classification of the respondents
27
SNO Particulars Frequency Percent
1 Administrative 6 5.0
2 Financial 3 2.5
3 Production 49 40.8
4 Package 21 17.5
5 Others 41 34.2
Total 120 100.0
100
90
80
70
60
Percentage
50
40.8
40 34.2
30
20 17.5
10 5 2.5
0
Administrative Financial Production Package Others
Department-wise classification of the respondents
28
SNO Particulars Frequency Percent
1 Below 5 years 79 65.8
2 5- less than 8 years 40 33.3
3 8 -10 years 1 .8
Total 120 100.0
100
90
80
70 65.8
60
50
Percentage
40
33.3
30
20
10
0.8
0
Below 5 years 5- less than 8 years 8 -10 years
Experience-wise classification of the respondents
29
SNO Particulars Frequency Percent
1 Normal 88 73.3
2 Light 32 26.7
Total 120 100.0
100
90
80
73.3
70
60
50
Percentage
40
30 26.7
20
10
0
Normal Light
Work load
30
SNO Particulars Frequency Percent
1 Qualification 29 24.2
2 Experience 76 63.3
3 Recommend 5 4.2
4 All the above 10 8.3
Total 120 100.0
100
90
80
70
63.3
60
50
Percentage
40
30 24.2
20
10 8.3
4.2
0
Qualification Experience Recommend All the above
Promotion bases
Table 3.1.9 Respondents Opinion towards the Relationship between Employer- Employees:
31
SNO Particulars Frequency Percent
1 Good 72 60.0
2 Excellent 48 40.0
Total 120 100.0
100
90
80
70
60
60
Percentage
50
40
40
30
20
10
0
Good Excellent
Relationship between employer-employes
32
SNO Particulars Frequency Percent
1 Neutral 23 19.2
2 Satisfied 88 73.3
3 Highly Satisfied 9 7.5
Total 120 100.0
100
90
80
73.3
70
60
Percentage
50
40
30
19.2
20
10 7.5
0
Neutral Satisfied Highly Satisfied
Participating in management activities
100
100
90
80
70
60
50
Percentage
40
30
20
10
0
Yes
Canteen services
Table 3.1.12 Respondents Opinion towards Medical Benefits Provided by the Company:
34
SNO Particulars Frequency Percent
1 Quarterly 120 100.0
100
100
90
80
70
60
Percentage
50
40
30
20
10
0
Quarterly
Medical Benefits povided by company
35
SNO Particulars Frequency Percent
1 Sometimes 30 25.0
2 Always 90 75.0
Total 120 100.0
100
90
80 75
70
60
Percentage
50
40
30 25
20
10
0
Sometimes Always
Maintaining Machines
Table 3.1.14 Respondents Opinion towards Remedial Measures Taken By the Company:
36
SNO Particulars Frequency Percent
1 First Aid 35 29.2
2 Admitted in hospital 85 70.8
Total 120 100.0
Chart 3.1.14 Respondents Opinion towards Remedial Measures Taken By the Company:
100
90
80
70.8
70
60
Percentage
50
40
29.2
30
20
10
0
First Aid Admitted in hospital
Remedial measures taken by company
Table 3.1.15 Respondents Opinion towards Safety Inspection Held in the Company:
37
SNO Particulars Frequency Percent
1 Quarterly 5 4.2
2 Monthly 115 95.8
Total 120 100.0
100 95.8
90
80
70
60
Percentage
50
40
30
20
10 4.2
0
Quarterly Monthly
Safety inspection held in company
Table 3.1.16 Respondents Opinion towards Role of Management in Health and Safety:
38
SNO Particulars Frequency Percent
1 Good 57 47.5
2 Excellent 63 52.5
Total 120 100.0
100
90
80
70
60
52.5
Percentage
50 47.5
40
30
20
10
0
Good Excellent
Role of management in health and safety
Table 3.1.17 Respondents Opinion towards the Aware of Employee Benefits Offered By the
Company:
39
SNO Particulars Frequency Percent
1 No 24 20.0
2 Yes 96 80.0
Total 120 100.0
100
90
80
80
70
60
Percentage
50
40
30
20
20
10
0
No Yes
Aware of employee benefits offered by company
40
SNO Particulars Frequency Percent
1 No 24 20.0
2 Yes 96 80.0
Total 120 100.0
100
90
80
80
70
60
Percentage
50
40
30
20
20
10
0
No Yes
Sharing of Employee Benefit Information
41
SNO Particulars Frequency Percent
1 No 24 20.0
2 Yes 96 80.0
Total 120 100.0
100
90
80
80
70
60
Percentage
50
40
30
20
20
10
0
No Yes
Medical Insurance Plan
42
SNO Particulars Frequency Percent
1 No Benefits 24 20.0
2 Not Yet Submitted 65 54.2
3 less than 3 31 25.8
Total 120 100.0
100
90
80
70
60 54.2
Percentage
50
40
30 25.8
20
20
10
0
No Benefits Not Yet Submitted less than 3
Claims of Insurance
43
SNO Particulars Frequency Percent
1 Satisfied 71 59.2
2 Highly Satisfied 49 40.8
Total 120 100.0
100
90
80
70
59.2
60
Percentage
50
40.8
40
30
20
10
0
Satisfied Highly Satisfied
Shift Timing
80
70
70
60
Percentage
50
40
30
30
20
10
0
Employee referrals Advertisement
Recruitment Process
45
SNO Particulars Frequency Percent
1 No 24 20.0
2 Yes 96 80.0
Total 120 100.0
100
90
80
80
70
60
Percentage
50
40
30
20
20
10
0
No Yes
Performance Appraisal
46
SNO Particulars Frequency Percent
1 No Appraisal 24 20.0
2 360 degree appraisal 39 32.5
3 Behaviorally anchored rating scale 57 47.5
Total 120 100.0
100
90
80
70
60
Percentage
50 47.5
40
32.5
30
20
20
10
0
No Appraisal 360 degree appraisal Behaviorally anchored rating scale
Kinds of Appraisal
47
SNO Particulars Frequency Percent
1 Stop increment 2 1.7
2 Dismissal 69 57.5
3 others 49 40.8
Total 120 100.0
100
90
80
70
60 57.5
Percentage
50
40.8
40
30
20
10
1.7
0
Stop increment Dismissal others
Unsatisfactory Performance
48
SNO Particulars Frequency Percent
1 Rarely 55 45.8
2 Not at all 65 54.2
Total 120 100.0
50 45.8
40
30
20
10
0
Rarely Not at all
Tired or Depressed because of work
49
SNO Particulars Frequency Percent
1 Yes 120 100.0
100
100
90
80
70
60
50
Percentage
40
30
20
10
0
Yes
Balance of Work and Life
50
SNO Particulars Frequency Percent
1 Satisfied 51 42.5
2 Highly Satisfied 69 57.5
Total 120 100.0
100
90
80
70
60 57.5
50
Percentage
42.5
40
30
20
10
0
Satisfied Highly Satisfied
Satisfaction Level
51
3.2 WEIGHTED AVERAGE
Table 3.2.1 The table inferred that respondents for occurrence of accidents in 1st Rank are finger
injuries, 2nd Rank is Electric Shocks and 3rd Rank is Fire Accidents and Road Accidents.
Table 3.2.2 the table inferred that respondents for the benefits meet by current employee in 1 st
Rank is overtime pay, 2nd Rank is gifts and 3rd Rank is minimum wages.
52
CHAPTER ІV
4.1 FINDINGS
From the table 3.1.1 shows that, 61.7% of the respondents are Male, 38.3% of the
respondents are Female.
From the table 3.1.2 shows that, 37.5% of the respondents are 31- less than 40 years.
From the table 3.1.3 shows that, 44.2% of the respondents are illiterate.
From the table 3.1.4 shows that, 88.3% of the respondents are labor.
From the table 3.1.5 shows that, 40.8% of the respondents are Production.
From the table 3.1.6 shows that, 65.83% of the respondents are below 5 years.
From the table 3.1.7 shows that, 73.3% of the respondents are feeling normal.
From the table 3.1.8 shows that, 63.3% of the respondents based on experience only the
promotion takes place.
From the table 3.1.9 shows that, 60.0% of the respondents are good about the relationship
between employer-employee.
From the table 3.1.10 shows that, 73.3% of the respondents are satisfied by participating
in management activities.
From the table 3.1.11 shows that, 100% of the respondents said yes for providing canteen
service within the workplace.
From the table 3.1.12 shows that, 100% of the respondents said that the medical benefits
are provided quarterly by the company to the workers.
From the table 3.1.13 shows that, 75.0% of the respondents are says the machines are
always maintained properly.
From the table 3.1.14 shows that, 70.8% of the respondents are first aid as remedial
measures taken by the company.
From the table 3.1.15 shows that, 95.8% of the respondents said that safety inspection
will held Monthly in the company.
53
From the table 3.1.16 shows that, 52.5% of the respondents said excellent role played by
management in health and safety.
From the table 3.1.17 shows that, 80% of the respondents said yes the aware of employee
benefits offered by the company.
From the table 3.1.18 shows that, 80% of the respondents said yes the information of
employee benefits are shared.
From the table 3.1.19 shows that, 80% of the respondents said yes that they used their
medical insurance plan.
From the table 3.1.20 shows that, 54.2% of the respondents are not yet submitted the
insurance claims.
From the table 3.1.21 shows that, 59.2% of the respondents are satisfied with shift timing.
From the table 3.1.22 shows that, 70% of the respondents say recruitment process based
on employee referrals.
From the table 3.1.23 shows that, 80.0% of the respondents say yes for performance
appraisal.
From the table 3.1.24 shows that, 47.5% of the respondents say behaviorally anchored
rating scale appraisal.
From the table 3.1.25 shows that, 57.5% of the respondents are dismissed for their
unsatisfactory performance.
From the table 3.1.26 shows that, 54.2% of the respondents are not at all feeling tired or
depressed because of work.
From the table 3.1.27 shows that, 100% of the respondents are balances their work and
life.
From the table 3.1.28 shows that, 57.5% of the respondents are highly satisfied about the
company.
4.1.2 FINDINGS FOR WEIGHTED AVERAGE:
The table 3.2.1 inferred that respondents for occurrence of accidents in 1st Rank are
finger injuries.
The table 3.2.2 inferred that respondents for the benefits meet by current employee in 1 st
Rank are overtime pay.
54
4.2 SUGGESTIONS
Provide Job Rotation to employees’ helps to improve their performance and reduce the
tiredness and depression level
The Organization provides training about safety measures to employees’ working under
machineries, the supervisor have to monitor the employees’ regularly to avoid injuries.
Management have to convey the employee benefits information to newly joined
employees’ to retaining them in the Organization.
55
CHAPTER V
CONCLUSION:
56
Table 3.1.15 indicates that 95.8% of respondents reported that safety inspections are conducted monthly, while 4.2% believed they were done quarterly. This overwhelming majority suggests an organizational commitment to regular safety checks, which could lead to increased employee confidence in workplace safety, potentially reducing accident rates and enhancing overall workplace morale .
The study by Abdul Hameed S. and Dr. Shaik Mohamed N. concluded that HR practices significantly influence organizational performance in hospitals. The research evidenced a strong relationship between well-implemented HR practices and the productivity of nurses, ultimately leading to enhanced healthcare delivery and operational efficiency in hospitals .
Saira Hassan's study indicates that HRM practices play a crucial role in enhancing employee performance. By providing opportunities for employees to participate in decision-making, these practices contribute to increased engagement and performance in the textile sector, showing a direct positive relationship between effective HRM and employee output .
According to Table 3.1.10, 73.3% of respondents expressed satisfaction with their participation in management activities, while 7.5% were highly satisfied and 19.2% remained neutral. This indicates a generally positive view of participatory management practices in the organization, suggesting an inclusive culture that encourages employees' involvement in decision-making processes .
The study found that training and compensation plans significantly impact employee performance positively. It showed that such HR practices are instrumental in developing organizational performance, improving productivity, and positioning the company to better handle competitive challenges. However, employee participation was found to have a lesser impact on performance compared to training and compensation .
Goyal and Dr. Madhu Shrivastava's research concluded that by continuously updating HR policies in line with industry trends, organizations can improve employee job satisfaction and strengthen organizational commitment, which in turn enhances organizational performance. This study emphasized that appropriate HR practices are critical for gaining a competitive advantage in the pharmaceutical industry .
The study recommends implementing HR practices that are adapted to the peculiarities of the cleaning service industry to improve service delivery. This includes measures to ensure that the costs of transportation do not negatively affect employees' net pay, which envisages ensuring timely arrival despite long commutes, thereby suggesting logistical and compensation adjustments as parts of effective HR practices .
Saifalislam K M, Osman et al.'s study identified that HR practices related to recruitment, selection, training, and development have a direct correlation with improving organizational performance. The study highlights that selecting the right candidates and efficiently utilizing their skills significantly enhances the university's productivity and service effectiveness .
The data in Table 3.1.8 shows that 63.3% of respondents believe that promotions are primarily based on experience, 24.2% on qualifications, and only 4.2% on recommendations, while 8.3% see promotions as incorporating all these factors. This suggests that HR practices prioritize experience over other factors when considering promotions, indicating a structured but possibly narrow approach to career advancement policies .
The study by Ruchi Goyal and Dr. Madhu Shrivastava concluded that positive employee perception of HR practices leads to improved employee motivation, which subsequently increases organizational commitment. This commitment is a strong predictor of employee turnover, suggesting that effective HR practices can reduce turnover by fostering greater loyalty and dedication to the organization .