CHAPTER EIGHT
HIRING AND MANAGING
EMPLOYEES
Copyright © 2016 Pearson Education, Inc.
Learning Objectives
1. Describe the key human resource recruitment and selection issues.
2. Summarize the main training and development programs that
firms use.
3. Describe the importance of labor–management relations.
Copyright © 2016 Pearson Education, Inc.
International HRM
❑Human Resource Management (HRM): Process of staffing a
company and ensuring that employees are as productive as possible
Copyright © 2016 Pearson Education, Inc.
Recruiting and Selecting Human Resources
Human Resource Planning
Human Resource Planning: Process of forecasting a company’s
human resource needs and its supply
Phase 1 Phase 2 Phase 3
• Take inventory • Estimate firm’s • Develop plan to
of current future human recruit and
human resources resource needs select people for
vacant and
anticipated new
positions
Copyright © 2016 Pearson Education, Inc.
Recruiting and Selecting Human Resources
Recruiting Human Resources
❑Recruitment: Process of identifying and attracting qualified
applicants for vacant positions
❑Current employees
❑Recent college graduates
❑Local managerial talent
❑Nonmanagerial workers
Copyright © 2016 Pearson Education, Inc.
Recruiting and Selecting Human Resources
Selecting Human Resources
❑Selection: Process of screening and hiring the best-qualified
applicants with the greatest performance potential
Copyright © 2016 Pearson Education, Inc.
Training and Development
❑Basic-skills training
❑Developing and newly industrialized countries
❑Emerging markets
❑Training and apprenticeship programs for nonmanagerial workers
❑Cooperation between national governments and businesses
Copyright © 2016 Pearson Education, Inc.
Labor–Management Relations
❑Labor–Management Relations:
Positive or negative condition of
relations between a company’s
management and its workers
Copyright © 2016 Pearson Education, Inc.
Copyright © 2016 Pearson Education, Inc.