ManageEngine Exchange Reporter Plus
Request for Proposal Document
[Link]
About ManageEngine Exchange Reporter Plus
ManageEngine Exchange Reporter Plus is a reporting, auditing, monitoring, and content search tool for
Exchange Server, Exchange Online, and Skype for Business. It offers over 450 comprehensive and
intuitive reports on all aspects of Exchange, like mailboxes, Outlooks Web Access (OWA), ActiveSync,
email traffic, storage, distribution lists, public folders, and more. It audits every user activity, and stores
the logs for an indefinite period. This solution also helps you monitor Exchange Server services and
endpoints 24X7, and sends real-time alert notifications via email or SMS. You can create custom keyword
or pattern-based content search profiles to screen the information shared via your organization’s emails.
One-stop solution for your Exchange needs
The following table is an exhaustive list of features offered by Exchange Reporter Plus.
Features Description Comments
I. Hybrid Exchange and Skype for Business reporting
Mailbox content reports Locate messages sent and received
based on:
Keywords in the subject
Keywords in the body
Attachment name
Attachment file extension
Attachment size and more.
Mailbox size reports Get granular details about the size,
growth, and quotas of Exchange
mailboxes.
Inactive, hidden, and Discover inactive mailboxes based on last
disconnected mailbox reports logon time, last email sent, and last email
received time, and the mailboxes that are
hidden and disconnected.
Mailbox permissions reports View the mailbox access rights and folder
permissions users have.
OWA logon reports Track OWA logons based on IP addresses,
browsers, users' departments, and
servers used.
1 [Link]
Inactive ActiveSync View information about inactive
device reports ActiveSync-enabled mobile devices in
your organization.
Email traffic insights Get information about email traffic in
your organization, including message
metrics, intra-organizational traffic,
and more.
Undelivered email reports Get information about undelivered
emails, and the reasons for the failure.
Storage insights Check the sizes and growth of
mailboxes, public folders and servers.
Public folder traffic reports View public folder traffic data based on
message count, users, and the subject
of the messages.
Public folder permissions reports Get all administrative and client
permissions to public folders.
Shared mailbox reports View shared mailbox details, including
the last logon time and permissions.
Room mailbox reports Get details about the usage, number of
bookings, and appointments of room
mailboxes in your organization.
Email response time insights View a summary of email reply times.
Also displays if a person hasn't replied yet.
Exchange security reports Get information about the spam and
malware emails received.
Data loss prevention (DLP) Get complete details about emails that
policy matches match DLP policies.
Message delivery settings reports View message delivery settings, including
the maximum send or receive size and
recipient limit
User-to-user email activity reports Check email activity, including count,
size, delivery, and spam received
between specified users.
Inactive Exchange Online user Identify inactive Exchange Online users
reports based on last email sent or received, or
last logon time.
2 [Link]
OWA attachment policy reports View information about attachment
policies, and check the policy associated
with each user.
Exchange Online calendar reports Get information about calendar log
events and folder permissions.
Account status reports Learn about the status of mailboxes,
enabled and disabled users.
Compliance reports Receive GDPR, GLBA, FISMA, HIPAA,
PCI, and SOX compliance-related reports.
Skype for Business reports Get complete details about Skype for
Business conferences, audio, video
activities, file transfers, and more.
II. Hybrid Exchange auditing
Mailbox auditing Audit all creation, deletion, and
modification activities in Exchange
mailboxes.
Mailbox permission change Track changes to full access, send as,
auditing and other permissions, and receive
real-time alerts about them.
Non-owner mailbox access alerts Receive real-time alerts when anyone
other than the owner gains access to a
mailbox.
Mailbox storage quota Receive real-time alerts about changes
change reports to mailbox storage quotas.
Database change auditing Identify databases that were recently
mounted or dismounted, and receive
alerts about other database changes.
Email auditing Audit emails being deleted or moved
across folders within mailboxes.
Distribution list auditing Audit changes made to distribution
lists in Exchange.
Custom audit profiles Create and add new actions that you
want to audit.
3 [Link]
III. Exchange Server monitoring
Organization monitoring Monitor all Exchange servers in your
organization.
Service health monitoring Monitor Exchange services, and receive
real-time alerts when a service starts
or stops.
Client access connectivity Monitor POP, IMAP, ECP, ActiveSync,
monitoring OWA, and web service connectivity.
CPU and memory utilization Monitor the use of CPU and server memory.
Database backup monitoring Monitor the different types of backups
performed in your organization.
Email queue monitoring Monitor the number of messages in the
queue, and the health of all email queues.
Database availability group Monitor the replication health and
(DAG) monitoring database copy status of DAGs.
Alerts Receive near real-time alerts about
important incidents via email and SMS.
IV. Other features
Mailbox content search Use pattern, attribute, and keyword-
based searches to locate important
information in your organization's
mailboxes.
Dashboard customization Add widgets, and customize graphs and
data tables as required.
Custom reports Create your own reports for Exchange
under the listed categories.
Technician roles Create custom roles for technicians to
access only the required dashboards,
configurations, analytical, auditing, and
monitoring reports.
4 [Link]
Reports scheduling Schedule reports to be automatically
generated and emailed to the
stakeholders.
SIEM integration Integrate audit data with SIEM solutions. Supports Splunk
and Syslog.
V. Supported services
Exchange Server Supports reporting, auditing, monitoring Exchange Server 2003
and content search Exchange Server 2007
Exchange Server 2010
Exchange Server 2013
Exchange Server 2016
Exchange Server 2019
Exchange Online Supports reporting and auditing
Skype for Business Supports reporting Lync Server 2013
Skype for Business
Server 2015
Skype for Business
Server 2018
5 [Link]