DRAKONTAS

DragonForce
Site & Department
Administration

Reference Guide

Drakontas
Version 3.5.x
1
Contents
UNIT 1 | ABOUT DRAGONFORCE .......................................................................................................................................................3
1.1 DRAGONFORCE INTRODUCTION ............................................................................................................................................... 3
1.2 COMPATIBILITY & INSTALLATION ............................................................................................................................................ 3
1.3 ENTERING DRAGONFORCE | SITE ADMIN ............................................................................................................................. 3
1.4 INTERFACE ICONOGRAPHY ......................................................................................................................................................... 4
UNIT 2 | HOME ICON ICONOGRAPHY ............................................................................................................................................ 5
2.1 SYSTEM INFO................................................................................................................................................................................. 6
2.2 SITE TEMPLATE ........................................................................................................................................................................... 7
UNIT 3 | DEPARTMENT MANAGER ..................................................................................................................................................8
3.1 INFORMATION ................................................................................................................................................................................ 9
3.2 SITREPS......................................................................................................................................................................................... 10
3.3 MAP LAYERS ............................................................................................................................................................................... 11
3.3.1: How to Enable a Map Layer ........................................................................................................................................... 11
3.4 HOME LOCATION ........................................................................................................................................................................ 11
3.4.1: How to Set the Home Location .................................................................................................................................. 12
3.5 TRACKING RATES........................................................................................................................................................................ 12
3.5.1: How to Change the Tracking Rates.......................................................................................................................... 13
3.6 STATUS OPTIONS ....................................................................................................................................................................... 14
3.6.1: How to Edit Existing Status Options ............................................................................................................... 14
3.6.2: How to Add a New Status ............................................................................................................................................. 14
3.6.3: How to Change the Status Options Color ........................................................................................................... 15
3.6.4: How to Change the Presentation Order ............................................................................................................... 15
3.6.5: How to Remove a Status ............................................................................................................................................... 15
3.7 INTEGRATIONS ............................................................................................................................................................................. 15
3.7.1: How to enable an integration ...................................................................................................................................... 16
UNIT 4 | USER MANAGER ................................................................................................................................................................... 17
4.1 NEW USER TABS ................................................................................................................................................................... 23
4.1.1: How to Create a New User ............................................................................................................................................. 23
4.1.2: The Profile Tab ....................................................................................................................................................................... 24
4.1.3: Global Account Settings ................................................................................................................................................. 25
4.1.4: Department Roles ............................................................................................................................................................... 25
4.1.5: Admin Roles ............................................................................................................................................................................ 26
UNIT 5 | ICON PALETTE MANAGER............................................................................................................................................... 27
5.1 HOW TO ADD A NEW ICON .................................................................................................................................................... 31
5.2 HOW TO CHANGE THE PRESENTATION ORDER OF AN ICON ...................................................................................... 32
5.3 HOW TO RENAME AN ICON .................................................................................................................................................. 32
5.4 HOW TO DELETE AN ICON .................................................................................................................................................... 32
UNIT 6 | QUICK TEXT MANAGER ................................................................................................................................................... 33
6.1 HOW TO ADD A NEW QUICK TEXT MESSAGE ................................................................................................................ 34
6.2 HOW TO ADJUST THE ORDER OF MESSAGES ................................................................................................................. 34
6.3 HOW TO SWITCH DEPARTMENTS ...................................................................................................................................... 34
UNIT 7 | CONTACTS & REFERENCES .......................................................................................................................................... 35
INDEX .......................................................................................................................................................................................................... 36

Site & Dept. Reference Guide 2

Unit 1 | About DragonForce

1.1 DragonForce Introduction

DragonForce is a command and control, shared situational awareness

software application that provides teams of mobile users a secure
environment where they can create and share mission-critical information
with a tightly integrate set of collaboration tools. Our team’s mission is to
improve the operational effectiveness of professionals by delivering
software to help manage resources, business processes and emergency
response capabilities.

1.2 Compatibility & Installation

DragonForce provides a common operating picture to teams of mobile

users, giving them the shared situational awareness they need to make
better, faster, and safer decisions. DragonForce installs quickly and easily
on your smartphones and tablets already in-use turning them into mission-
critical, communication tools. DragonForce web runs on any standard web
browser so there is no software to install; supported browsers include
Chrome, Firefox, and Edge.

1.3 Entering DragonForce | Site Admin

Username

Password

Login

Reset Client
Utilize this function to
refresh DragonForce in case
of lag or instability.

Site & Dept. Reference Guide 3

Once the user has entered their login information the application requests an
interface selection. The Site Administration interface is only available via the web
app.

There are certain capabilities reserved only for the Site Admin which include:

§ Changing the name of the department

§ Setting a limit for the number of user accounts in the department
§ Setting the aggregated amount of storage space for the department
§ Enabling SMS notifications
§ Enabling Situation Reports and forms for the department
§ Enabling profile fields

1.4 Interface Iconography

Home Icon

User Manager

Department Manager

Icon Palette Manager

12:00 Time

Site & Dept. Reference Guide 4

 Unit 2 | Site Admin - Home Iconography

You Are Here

Home Icon: reveals site management tools.

System Info: displays the hardware information.

Site Template: allows the admin to configure the settings

applied to every newly created department including all
parent & nested departments.
Department Manager: presents a list of the current
departments and provides access to additional tools.

User Manager: allows the admin to create and manage user

accounts.

Icon Palette Manager: allows the admin to configure the icon

palette.

Site & Dept. Reference Guide 5

 Quick Text Manager: allows the administrator to manage the
quick text settings.
Switch Interface: displays various operational and
administrative interfaces the user has permission to access.

About: reveals the software version, licenses, and a link to

tech support.

Logout: signs off the user from their account.

2.1 System Info

The System Info control displays the hardware information; essentially,

how much space it is consuming.

Site & Dept. Reference Guide 6

 2.2 Site Template

This is the Site Template where the user can configure the settings that
will be applied to every newly created department (all parent & nested
departments).

You Are Here

Clicking on the site template reveals the map layers allowing the
administrator to set the map services for the system and configure the
map settings. To enable a map layer, simply click the tick box next to the
preferred map layer and hit the checkmark to confirm. Apply the same
process for setting a default map layer. Information on the subsequent
tabs, with the exception of Quick Text (Quick Text Manager) and Icon
Palette (Icon Palette Manager), is located in the following unit: Unit 3 |
Department Manager.

Site & Dept. Reference Guide 7

 Unit 3 | Department Admin – Home Iconography

You Are Here

TABLE
3.0

Dept. Admin Iconography

Icons Descriptions
Home Icon: reveals site management tools.
Department Manager: presents a list of the current
departments and provides access to additional tools.
User Manager: allows the admin to create and manage
user accounts.
Icon Palette Manager: allows the admin to configure the
icon palette.
Quick Text Manager: allows the administrator to manage
the quick text settings.
Switch Interface: displays various operational and
administrative interfaces the user has permission to
access.
About: reveals the software version, licenses, and a link
to tech support.
Logout: signs off the user from their account.

Site & Dept. Reference Guide 8

Unit 4 | Site Admin - Department Manager
When the department manager tool is selected the interface shown below
will be displayed. The user will be presented a list of the current
departments and will have access to additional tools. The New Department
button launches a new window prompting the user to enter the name and
additional information for a new department. The user may set the default
geographic location associated with a department.

You Are Here

4.1 Information

Site & Dept. Reference Guide 9

 Information Fields
TABLE Fields Descriptions
4.1
Name The departmental name.

Alias The departmental internal name.

User Limit Set limit for the number of user accounts in the
department
Disk Limit Set the aggregated amount of storage space for the
(GB)
department
Enable SMS Provides the user with the ability to send an SMS
Alerts
alert to other DF users.
Current Displays the users current dept. color, which helps to
Dept. Color
visually distinguish depts.
Pick a Color Preselected color palette.

Set Color The user can set their red, green, and blue (RGB) color
values.

4.2 Sitreps

The Sitreps tab lists the “SitRep Types” available for activation. The
packages are zip files and provided by Drakontas. To enable a sitrep, click
the tick box next to the desired layer, then hit the checkmark to confirm.

Site & Dept. Reference Guide 10

4.3 Map Layers

The Map Layers tab allows the administrator to set the map layers for the
department and configure the map settings.

4.3.1: How to Enable a Map Layer

To enable a map layer:

1. Select the Department Manager Tool > New Department.

2. Click the Map Layers tab > click the tick box next to the
preferred map layer.
3. Hit the checkmark to save changes.

4.4 Home Location

The Home Location tab allows the administrator to set the default
geographic location associated with a department. When clicking on the
home location tab, the user will be presented with a map interface.

Site & Dept. Reference Guide 11

 4.4.1: How to Set the Home Location

To set the home location:

1. Select the Department Manager Tool > New Department.

2. Click the Home Location tab > pan, zoom, and click on the desired
location on the map.
3. Click the checkmark to save changes.

4.5 Tracking Rates

The tracking rates tab displays the location rates and thresholds. Settings
marked as “Default” are only used as defaults for new departments. They
may be changed for each department by a site or department
administrator.

Site & Dept. Reference Guide 12

 Default tactical report interval (s) [2]: This is the lowest tactical location
report interval (in seconds) that any department may set. It is the amount
of time (in seconds) between location updates while in “Tactical” tracking
mode. The smaller numbers yield “faster” tracking rates.

Default normal report interval (s) [60]: This is the amount of time (in
seconds) between location updates while in “Normal / Standard” tracking
mode.

Default power save report interval (s) [900]: This is the amount of time (in
seconds) between location updates while in “Power Save” tracking mode.

Accuracies and minimum delta are in meters (m).

Settings marked “Default” are only used as defaults for new departments.
Default worst acceptable accuracy (m) [5000]: Clients will not report a
location unless it is known to be accurate within this number of meters.

Default preferred accuracy (m) [5]: Clients will spend up to 30 extra

seconds to obtain location information known to be accurate to within this
number of meters.

Default minimum delta (m) [3]: Client will not report a new location unless
the location has changed by this amount or more.

4.5.1: How to Change the Tracking Rates

To change the tracking rates:

1. Select the Department Manager Tool > New Department.

2. Click the Tracking Rates tab > click the appropriate text box and
type in your desired value.
3. Hit the checkmark to save changes.

Site & Dept. Reference Guide 13

4.6 Status Options

Viewing the user’s status can help determine who to add to a group or see
the activity of responders. The Status options and items are fully
customizable. To set and edit the status options, you must have
administrative permission.

4.6.1: How to Edit Existing Status Options

To edit existing status options:

1. Select the Department Manager Tool > New Department.

2. Click Status Options > click the text box and change the status
text description.
3. Hit the checkmark to save changes.

4.6.2: How to Add a New Status

To add a new status:

1. Select the Department Manager Tool > New Department.

2. Click Status Options > Add
3. Enter in the text description (e.g. Off Duty) > choose a color to
associate with it.
4. Hit the checkmark to save changes.

Site & Dept. Reference Guide 14

 4.6.3: How to Change the Status Options Color

To change the color:

1. Select the Department Manager Tool > New Department.

2. Click Status Options > click on the color selector.

3. Select a color from the palette > click the checkmark to confirm.
4. Hit the checkmark to save changes.

4.6.4: How to Change the Presentation Order

To change the presentation order:

1. Select the Department Manager Tool > New Department.

2. Click Status Options > click the appropriate handle to either
drag it up or down.
3. Hit the checkmark to save changes.

4.6.5: How to Remove a Status

To remove a status:

1. Select the Department Manager Tool > New Department.

2. Click Status Options > click the “x” next to the appropriate
status option.
3. Hit the checkmark to save changes.

4.7 Integrations

The “Integrations” tab allows an administrator to enable an integration

between DragonForce and a third-party software platform. These
integrations can be used to exchange information (e.g. location reports,
text messages, group creation events, etc.) An administrator can edit or
enable these integrations.

Site & Dept. Reference Guide 15

 4.7.1: How to enable an integration

To enable an integration:

1. Select the Department Manager Tool > New Department.

2. Click the Integrations tab > check the appropriate tick boxes to
enable the integration.
3. Hit the checkmark to save changes.

Site & Dept. Reference Guide 16

 Unit 5 | Department Admin – Department Manager

You Are Here

When the department manager tool is selected the interface shown above
will be displayed. The user will be shown their current department and will
be able to access additional tools. Double clicking on the department
launches a new window allowing the user to view and edit the department
information.

5.1: Information

The information tab below displays the user’s current department name
and alias, the department’s internal name.

Site & Dept. Reference Guide 17

 5.2 Home Location

The Home Location tab allows the department admin to set the default
geographic location associated with their department. When clicking on the
home location tab, the user will be presented with a map interface.

Site & Dept. Reference Guide 18

 5.2.1: How to Set the Home Location

To set the home location:

1. Select the Department Manager Tool > double-click on the

department.
2. Click the Home Location tab > pan, zoom, and click on the desired
location on the map.
3. Click the checkmark to save changes.

5.3 Tracking Rates

The tracking rates tab displays the location rates and thresholds. Settings
may be changed for the department by a site or department administrator.

Default tactical report interval (s) [2]: This is the lowest tactical location
report interval (in seconds) that any department may set. It is the amount
of time (in seconds) between location updates while in “Tactical” tracking
mode. The smaller numbers yield “faster” tracking rates.

Default normal report interval (s) [60]: This is the amount of time (in
seconds) between location updates while in “Normal / Standard” tracking
mode.

Default power save report interval (s) [900]: This is the amount of time (in
seconds) between location updates while in “Power Save” tracking mode.

Site & Dept. Reference Guide 19

 Accuracies and minimum delta are in meters (m).

Settings marked “Default” are only used as defaults for new departments.
Default worst acceptable accuracy (m) [5000]: Clients will not report a
location unless it is known to be accurate within this number of meters.

Default preferred accuracy (m) [5]: Clients will spend up to 30 extra

seconds to obtain location information known to be accurate to within this
number of meters.

Default minimum delta (m) [3]: Client will not report a new location unless
the location has changed by this amount or more.

5.4 Status Options

The Status options and items are fully customizable. To set and edit the
status options, you must have administrative permission.

Site & Dept. Reference Guide 20

 5.4.1: How to Edit Existing Status Options

To edit existing status options:

1. Select the Department Manager Tool > Double-click on the

department.
2. Click Status Options > click the text box and change the status
text description.
3. Hit the checkmark to save changes.

5.4.2: How to Add a New Status

To add a new status:

1. Select the Department Manager Tool > Double-click on the

department.
2. Click Status Options > Add
3. Enter in the text description (e.g. Off Duty) > choose a color to
associate with it.
4. Hit the checkmark to save changes.

5.4.3: How to Change the Status Options Color

To change the color:

1. Select the Department Manager Tool > Double-click on the

department.
2. Click Status Options > click on the color selector.

3. Select a color from the palette > click the checkmark to confirm.
4. Hit the checkmark to save changes.

5.4.4: How to Change the Presentation Order

To change the presentation order:

1. Select the Department Manager Tool > Double-click on the

department.
2. Click Status Options > click the appropriate handle to either
drag it up or down.
3. Hit the checkmark to save changes.

Site & Dept. Reference Guide 21

 5.4.5: How to Remove a Status

To remove a status:

1. Select the Department Manager Tool > Double-click on the

department.
2. Click Status Options > click the “x” next to the appropriate
status option.
3. Hit the checkmark to save changes.

Unit 6 | Site Admin - User Manager

You Are Here

The user manager is used to create and manage user accounts. The user
manager display shows how many active user accounts are available to be
provisioned. User manager features and tools include:

Site & Dept. Reference Guide 22

 § Department selector – this tool shows the users associated with the
selected department.
§ New user function – launches the interface to create a new user.
§ User list – the list of current users in the selected department.

6.1 New User Tabs

TABLE
6.1
New User Tabs
Tabs Descriptions
Login This section is used to identify the new user and provision
Details
a required username and password.
Profile Launches an interface to view/edit the users profile
information.
Global Allows the admin to enable the user account status and
Account
Settings the user resources.
Department This is where individual roles / permissions are set.
Roles

Admin Roles Allows a Site Admin to designate a user as another Site

Admin.

6.1.1: How to Create a New User

DragonForce passwords must be at least 8 characters long and must

contain at least one (1) letter and one (1) number or special character.
Passwords are case sensitive.

To create a new user:

1. Select the User Manager tool > click New.

2. Type in the Username and Password > Re-enter Password.
3. Hit the checkmark to save changes.

Site & Dept. Reference Guide 23

 6.1.2: The Profile Tab

The Profile tab contains a series of descriptive fields related to a user. To

complete a new user profile, simply enter the required user information in
each field and save all changes made.

Each DragonForce user has a clearance level parameter. This Parameter is

ordinal and ranges from 0 to N, where 0 represents the lowest level of
clearance and progressively higher numbers represent higher levels of
clearance. Clearance levels can also be applied to DF information objects
e.g. whiteboards, sitreps.

The user color provides a customizable palette helping users visually

distinguish group members.

Site & Dept. Reference Guide 24

 6.1.3: Global Account Settings

The Global Account Settings tab gives the administrator the authority to
enable or disable a user account (Account Status) and their resources (my
Resources) across all DragonForce departments.

6.1.4: Department Roles

New users are assigned roles. Each role grants different capabilities to the
user. This area is used to set department membership for the user. The user
can be assigned to a single department, multiple departments, or to
unassigned users.

TABLE
6.1.4 Department Roles
View Dept. Resources Can view department resource files
Create Groups Can create groups in this department
Create Incidents Can create incidents in this department
View & Message all Can view and message all groups and incidents
groups/Incidents
in this department
Manage all Can view and manage all groups and incidents in
Groups/Incidents
this department

Site & Dept. Reference Guide 25

 Manage Dept. Forms Can view and manage submitted forms
Manage Lone Workers Can use the lone worker tools to set user check-
in settings and view user check-in status
Manage Dept. Can view and change department resource files
Resources
Run Message Log Can generate reports of user and group message
Reports
history
Run Location Log Can generate reports of user and group location
Reports
history
Department Manager Can log into the department administrator web
app to provision department users

Cross-Department Roles
Send text messages to Can send messages to users in departments
members
linked to this one who also has this permission
View location of Can track location of members in linked
members
departments
Add members to groups Can add users from departments linked to this
one to groups in this department

6.1.5: Admin Roles

The Admin Roles tab allows the administrator to provide a new user access
to the tools and settings associated with each listed administrative role.

Site & Dept. Reference Guide 26

 Unit 7 | Department Admin – User Manager

You Are Here

The user manager is used to create and manage user accounts. The user
manager display shows how many active user accounts are available to be
provisioned. User manager features and tools include:

§ Department selector – this tool shows the users associated with the
department.
§ New user function – launches the interface to create a new user.
§ User list – the list of current users in the selected department.

Site & Dept. Reference Guide 27

 7.1: New User Tabs
TABLE
7.1
New User Tabs
Tabs Descriptions
Login This section is used to identify the new user and provision
Details
a required username and password.
Profile Launches an interface to view/edit the users profile
information.
Global Allows the admin to enable the user account status and
Account
Settings the user resources.
Department This is where individual roles / permissions are set.
Roles

7.1.1: How to Create a New User

DragonForce passwords must be at least 8 characters long and must

contain at least one (1) letter and one (1) number or special character.
Passwords are case sensitive.

To create a new user:

1. Select the User Manager tool > click New.

2. Type in the Username and Password > Re-enter Password.
3. Hit the checkmark to save changes.

Site & Dept. Reference Guide 28

 7.1.2: The Profile Tab

The Profile tab contains a series of descriptive fields related to a user. To

complete a new user profile, simply enter the required user information in
each field and save all changes made.

Each DragonForce user has a clearance level parameter. This Parameter is

ordinal and ranges from 0 to N, where 0 represents the lowest level of
clearance and progressively higher numbers represent higher levels of
clearance. Clearance levels can also be applied to DF information objects
e.g. whiteboards, sitreps.

The user color provides a customizable palette helping users visually

distinguish group members.

7.1.3: Global Account Settings

The Global Account Settings tab gives the administrator the authority to
enable or disable a user account (Account Status) and their resources (my
Resources) across all DragonForce departments.

Site & Dept. Reference Guide 29

 7.1.4: Department Roles

New users are assigned roles. Each role grants different capabilities to the
user. This area is used to set department membership for the user. The user
can be assigned to a single department, multiple departments, or to
unassigned users.

View 6.1.4: Department Roles for role descriptions.

Site & Dept. Reference Guide 30

Unit 8 | Icon Palette Manager

You Are Here

Each DragonForce department may configure its own set of icons. This is
done via the Icon Palette Manager. The administrator can view and select a
department from the dropdown list.

8.1: How to Add a New Icon

Icon images should be 40 x 40 pixels exactly. Larger items will be scaled

down. The PNG file format is recommended; however, JPG and GIF are also
supported.

To add a new icon:

1. Open the Icon Palette Manager.

2. Click the “+” icon in the Icon Palette Manager.
3. Type in the icon description in the new icon window > click next.
4. Click Select File to open the system’s file storage.
5. Select the file > open > Add Icon.

Site & Dept. Reference Guide 31

 8.2: How to Change the Presentation Order of an Icon

To change the presentation order of an icon:

1. Open the Icon Palette Manager.

2. Click and drag the icon to the desired location.
3. Click save to confirm the changes made.

8.3: How to Rename an Icon

To rename an icon:

1. Open the Icon Palette Manager.

2. Select the icon > edit the text in the “Description” box
3. Click save to confirm the changes made.

8.4: How to Delete an Icon

To delete an icon:

1. Open the Icon Palette Manager.

2. Select the icon from the Icon Palette Manager.
3. Click Delete under Current Icon.

Site & Dept. Reference Guide 32

 Unit 9 | Quick Text Manager

You Are Here

Quick text messages are completely customizable and can be unique for
each department of a DragonForce deployment. To edit the quick text
settings, you must be in the department or site administration interface of
the web app. Only users with department or site administration
permissions have access to the quick text settings.

In the “Quick Text Manager” window you can create or delete a message,
edit an existing message, or change the order that they appear. The
abbreviated version of the quick text messages is displayed in a dropdown
list inside the text messaging tool on both the web and mobile clients.

Site & Dept. Reference Guide 33

 9.1: How to Add a New Quick Text Message

To add a new quick text message:

1. Click the Home icon > select Quick text Manager.

2. Click the Add control bar to add a new Quick Text message.
3. Type in the full text of the message and its abbreviation > click
Save.

9.2: How to Adjust the Order of Messages

To adjust the order of messages:

1. Click the Home icon > select Quick text Manager.

2. Click and drag the “handle” of the quick text message to the
desired location.
3. Click save to confirm the changes made.

9.3: How to Switch Departments

Quick text settings can also be customized for each department. Any
changes you make to one department will not carry over to the other
departments. Make sure that you save all changes before switching
departments. You can only manage quick text messages for the
departments where you are the manager.

To switch departments:

1. Click the Home icon > select Quick text Manager.

2. Click on the Department tab to open the drop-down menu.

The department tab shows the name of the department you are
currently in.

3. Click on the department name > Ok to confirm.

Site & Dept. Reference Guide 34

 Unit 10 | Contacts & References

For more information visit our website [Link]. To arrange a

trial or evaluation of DragonForce for your organization, please contact us.

Contact Us: [Link]

General Email: info@[Link]
Tech Support: dfsupport@[Link]

Address
1777 Sentry Parkway West
Building 14 – Suite 302
Blue Bell, PA 19422 USA

Phone: + 1. 215.887.5570

Follow Drakontas

Twitter | Facebook | LinkedIn | YouTube

Site & Dept. Reference Guide 35

Index

A L

Account Status.............................................. 10 location rates ..................................................16

Accuracies ......................................................... 16 M
B map settings ................................................... 14
browsers ................................................................3 minimum delta ...............................................16

C multiple departments ............................... 11

clearance ............................................................ 10 Q

D quick text settings ..................................... 23

Department selector ....................................8 R

E Reset Client ....................................................... 3

exchange info .................................................. 19 S

H SitRep packages ........................................... 14

software version.............................................. 6
hardware info .................................................... 5
T
I
trial ........................................................................ 24
Icon images ...................................................... 21
individual roles ..................................................9 U

installs ....................................................................3 user account ...................................................... 9

interface selection ........................................ 4 user allocation .................................................. 8
interfaces..............................................................6 User list ................................................................. 8

Site & Dept. Reference Guide 36