Homework 10
Full Name: __________________________ID:
Doung Cheykongtipiseth ___________________
109011572 Date: _________________
Section 1: Vocabulary
1 Choose the correct words in italics.
A: Why do we have to (1) follow / notify these new security procedures?
B: Because last month a (2) hijack / hacker got into our system. He installed (3) adware /
spyware to see what we did on the computers.
A: That’s terrible!
B: Yes, it is. And another time we had a (4) worm / firewall in the system. It destroyed
everything on the hard drive. I (5) transferred / reported it to my supervisor when
I discovered it but it was too late to recover most of the files.
A: They’re really dangerous, aren’t they?
B: They can be. Did you (6) save / unplug your computer last night?
A: Yes, I did.
B: You shouldn’t (7) disconnect / install it. It causes all kinds of problems.
A: Oh dear! Sorry. I (8) checked / loaded new software onto it yesterday evening.
B: Did you (9) back up / put up your files before you did that?
A: Yes, of course.
B: You should be OK, then.
Section 2: Language
1 Choose the correct answer, A, B or C.
We (1) _____ a big problem at work today. The computer system (2) _____ this morning and
nobody knows why. I’m worried because last night I checked my personal emails and I think there
was a virus in one of them. We (3) _____ to download files from the internet without authorisation.
Now the company (4) _____ lose all the work files because of me. The IT technicians (5) _____ the
system yet. I am in big trouble!
1 A are having B did had C will have
2 A crashed B is crashing C crashes
3 A mightn’t B shouldn’t C aren’t permitted
4 A should B might C must
5 A aren’t repairing B don’t repair C haven’t repaired
2 Complete these sentences. Use one word in each gap.
6 We aren’t allowed ________
to write personal emails.
7 Pliers are used ________
for holding objects and cutting and bending tough materials.
8 Are you permitted ________
to eat lunch at your desk?
9 We use encryption ________
to block unauthorised access to a computer.
10 This tool ________
is used for several things.
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11 I use this program ________
for doing design work.
Section 3: Reading
1 Read the text. Which paragraph (A–E) says:
Example: You shouldn’t send confidential information over the network? C
1 you must inform someone about any problems? _____
E
2 you can’t use personal email software? _____
C
3 you should install software to protect the system? _____
A
4 films mustn’t be downloaded? _____
C
5 you cannot use external drives for backing up? _____
D
6 you must use a secure connection to move files? _____
D
7 you should change your password regularly? _____
B
8 make sure no one else can access your computer files? _____
B
9 you should check addresses before you send emails? _____
C
Systems and network security
A Only install and use software that the management has
approved. Install the latest antivirus and antispyware tools.
Keep current with security software updates and patches.
Follow office health and
safety standards.
B Choose a password that is difficult to guess: use between
six and eight characters, have letters in upper and lower
case and intermix letters, numbers and punctuation marks.
Keep your password private. Change your password every
nine weeks.
C Configure your email software to use secure protocols.
Use company official email software only. Always double
check that you are sending your message to the right
recipient. Do not send sensitive data over the network. Use
mail encryption to send sensitive data. Do not download
unknown files or files for private use, such as movies and
music.
D Transfer files via secure connection. Back up files
regularly on the server in your home folder. Do not use
external drives.
E Employees must tell their supervisor or IT help desk about
any damage, misuse, irregularities or security breaches.
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Section 4: Writing
1 Write questions for the fault diagnosis. Use these prompts to help you.
Example:
A: I can’t get into my files.
error message / screen?
B: Is there an error message on the screen?
1 A: I can’t turn my computer on.
type / computer / have?
B: ________________________________________________________________________
What type of computer do u have ?
2 A: I can’t find a file I had yesterday.
checked / recycle bin?
B: ________________________________________________________________________
Have you checked the recycle bin?
3 A: A word file won’t open in Office.
version / Office / use?
B: ________________________________________________________________________
What version of office are u using?
4 A: I can’t send any emails.
install / new software / recently?
B: ________________________________________________________________________
Have you installed any new software recently?
5 A: I can’t get into the system?
enter / correct user name and password?
B: ________________________________________________________________________
Did you enter the correct username and password?
Section 5: Listening
1 ► 46 Listen. Are these sentences true (T) or false (F)?
1 Tuka has upgraded his operating system. (T/F)
2 He’s lost his personal files. (T/F)
3 His old system is Windows 7. (T/F)
4 He can’t find the [Link] folder in Windows Explorer. (T/F)
5 The technician tells him to try the search box. (T/F)
6 Tuka has now found his folders. (T/F)
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