Catering Food Safety Self-Assessment Guide
Catering Food Safety Self-Assessment Guide
FSSC DEVELOPMENT
PROGRAM
SELF-ASSESSMENT
CATERING AND FOOD-SERVICE (E)
[Link]
Version 2.0 | May 2025 0 of 30 Version 2.0 | May 2025
Self-Assessment Catering and Food Service
1.1.2 Senior management shall ensure that employees are aware of their
responsibilities related to food safety including the importance of the food
safety program.
1.1.3 The organization shall maintain the appropriate legal registration for a
catering establishment, when required by legislation.
1.2.1 The organization shall establish a clear organizational chart outlining the
organizations’ structure.
1.2.2 Documented roles, responsibilities and authorities related to food safety
and legality shall be defined, implemented, communicated and
understood in a manner to ensure product safety.
1.3.1 Externally developed elements of the food safety system shall be verified
to ensure they cover and are suitable for the activities of the organization.
The responsibility for the operation of the food safety system still belongs
to the organization.
Note: externally developed elements may include PRPs, the hazard
analysis and the hazard control plan.
1.4 Competence
1.4.1 The organization shall ensure that all people are adequately trained in food
safety and practices according to their job responsibilities. Training records
shall be maintained.
1.4.3 A HACCP training program shall be in place, for the HACCP/food safety
team and those responsible for the operation of the hazard control plan.
1.5 Communication
[Link] Organizations shall inform their Conformity Assessment Body within three
(3) working days of the commencement of the events or situations listed
below:
• Serious events that impact the food safety system, legality and/or
the integrity of the conformity statement, as a result of a Force
majeure, natural or man-made disasters (e.g., war, strike,
terrorism, crime, flood, earthquake, malicious computer hacking,
etc.);
• Serious situations where the integrity of the conformity statement
is at risk and/or where the Foundation can be brought into
disrepute. These include, but are not limited to (1) recalls, (2)
actions imposed by regulatory authorities as a result of a food
safety issue(s), where additional monitoring or forced shutdown of
the site/facility is required, (3) legal proceedings, prosecutions,
malpractice, and negligence; and (4) fraudulent activities and
corruption.
1.6.1 Specifications shall be accurate and available for all product inputs (raw
materials, ingredients, packaging materials, rework), intermediate and
finished products.
1.7.3 The organization shall set timescales for record retention which comply
with regulatory or customer requirements. Where there are no regulatory
or customer requirements, records shall be kept covering the shelf life of
the product as a minimum.
1.8 Procedures
1.9.2 The traceability system shall be fully operational and effective and shall
consider as a minimum the lots/batches of raw materials and ingredients
received, and intermediate products produced, to the dates these items
were utilized to produce the end product served to the consumer.
The organization shall ensure that applicable statutory, regulatory and
customer requirements are met.
1.9.3 The traceability process shall incorporate all relevant records of:
• receipt and use of raw materials and ingredients
• production of intermediate products
1.9.4 There shall be clear labelling procedures that ensure continuous
identification of the materials/product through all stages of production.
Where raw materials and ingredients are transferred from their original
packages, this shall be done in an appropriate manner, so they remain
protected and with the original label of the product intact.
Where this is not possible and information is transcribed to another label
or via another method, a system shall be in place to ensure that traceability
is maintained.
1.9.5 The effectiveness of the traceability system shall be verified and tested
(backwards – to when inputs were received and their supplier, and
forwards – to the dates these inputs were used in the catering operation)
at least annually.
Note: It is not required to trace the end product to the exact customer, but
at a minimum to the date the raw material/ingredient was utilized.
1.9.6 The system shall be documented, updated as necessary and records shall
be maintained.
1.10.1 Withdrawal/recall
[Link] This shall include having systems in place to ensure that products failing to
meet requirements are identified, located and removed from all necessary
points of the supply chain.
[Link] All incidents shall be recorded and assessed to establish their severity and
the risk to the consumer. Relevant actions shall be taken to address the
risks identified.
2. Pre-Requisite Programs
2.1.1 The facility shall be of suitable size and located, designed, constructed and
maintained so as to reduce the risk of contamination and enable the
production of safe and legal products.
2.1.2 The facility shall be effectively maintained, cleaned and disinfected (where
appropriate) to prevent physical, chemical and microbiological product
contamination.
2.1.3 The grounds and surrounding areas of the facility shall be maintained and
kept free of waste and accumulated debris. Vegetation surrounding the
facility shall be tended or removed and not attract and harbor pests. Any
potential harborage, such as decommissioned equipment, should be
removed.
2.1.6 Where outside space is used for storage, stored items shall be protected
from weather or pest damage.
2.2.2 Structures, surfaces and materials that come in contact with food shall be
easy to maintain, cleanable and where appropriate allow for disinfection.
Materials of construction shall be resistant to the cleaning system applied.
2.2.3 Adequate drainage and waste disposal systems and facilities shall be
provided and well maintained. They shall be designed and constructed so
that the likelihood of contaminating food or the water supply is avoided.
2.2.6 The movement patterns of materials, products and people, and the layout
of equipment, shall be designed to protect against potential contamination
sources.
2.3 Utilities
2.3.1 The organization's utilities shall be designed and maintained to reduce the
risk of contamination and enable the production of safe and legal
products.
2.3.2 Processes shall be in place to ensure that the quality of water, steam and
ice does not compromise the food safety of the finished product. The
facility shall be equipped with clean or potable water inlets appropriate to
the intended use.
2.3.3 Potable and non-potable water pipes shall be identified, and a system shall
be in place to prevent the cross-contamination of potable water by non-
potable water.
2.3.5 Controls shall be in place for compressed air and other gas systems, where
there is a direct or indirect food safety risk.
2.4.1 The organization shall have a program in place for the collection and
disposal of waste material.
2.4.2 Suitable provisions shall be in place for the storage and removal of waste,
which prevents product contamination.
2.5.1 Equipment, containers and surfaces in direct or indirect contact with water
and food shall not be a source of food contamination.
2.5.2 Equipment, containers and surfaces in direct contact with food shall:
• be designed and constructed to ensure that they can be cleaned,
disinfected, drained, inspected and maintained.
• be smooth, accessible and have cleanable surfaces.
• be made from material compatible with the intended products
and cleaning chemicals/methods.
• not be penetrated by holes, nuts and/or bolts on its framework.
• have piping and ductwork (where relevant) which is cleanable,
drainable and with no dead ends.
• have product contact surfaces which are impermeable and rust or
corrosion free.
2.5.3 Forklifts and other driven transport trolleys shall be clean, well maintained
and of suitable type to avoid contamination through emissions.
[Link] Equipment failure, and defects to premises, which are essential to food
safety shall be identified, assessed and documented to enable prompt
actions and improvement of the maintenance program.
2.6.1 The organization shall control purchasing processes to ensure that all
externally sourced materials (raw materials, ingredients, additives,
packaging materials, processing aids, etc.) and services conform to
specifications and contractual agreements, to ensure product safety.
2.6.2 Purchased materials that have an impact on food safety shall be sourced
from approved suppliers that are identified, evaluated, and monitored.
2.6.5 Testing results or a COA or COC shall be available to verify conformity with
specified requirements prior to acceptance or use.
2.6.6 Delivery vehicles shall be checked prior to, and during unloading to verify
the quality and safety of the material has been maintained during transit
(e.g. integrity of seals, free from infestation, temperature records where
applicable).
Delivery vehicles and deliveries that do not conform with specifications
shall be refused or their access limited to a controlled area until the
product has been disposed of or returned to the supplier.
2.6.8 Outsourced activities which have an impact on food safety shall be sourced
from approved contractors that are identified, evaluated, and monitored.
2.7.1 The organization shall ensure that appropriate facilities (e.g., physical
barriers) and effective measures and procedures are in place to minimize
the risk of any potential physical, chemical or microbiological
contamination of the product.
[Link] Where brittle materials are used, periodic inspection requirements and
defined procedures in the case of breakage shall be put in place. Brittle
materials, such as glass and hard plastic components in equipment, should
be avoided where possible.
Records for monitoring of brittle materials (glass and hard plastic) shall be
in place, including in the case of breakage.
2.8.4 Where catering organizations offer special meal requests, a process shall
be in place to address allergen control in meal preparations.
2.9.4 Cleaning equipment shall be fit for purpose and utilized in accordance with
the manufacturer's instructions and in such a way that cleaning and/or
disinfection is effective.
2.9.5 Where CIP (cleaning in place) systems are used, these shall be separated
from active product lines, and the parameters for CIP shall be defined and
monitored (including type, concentration, contact time and temperature of
any chemicals used).
2.10.6 The cause of infestation shall be identified, and corrective action taken to
prevent reoccurrence. Records shall be kept of infestation, monitoring and
eradication.
2.11.2 Personnel, visitors and contractors shall wear suitable protective clothing
and footwear that is cleaned and changed regularly. Hair shall be protected
/ fully enclosed.
2.11.3 Personnel, visitors and contractors shall wash hands frequently, sanitize
where necessary, and cover injuries on hands or forearms with suitable
waterproof dressings. Controls shall be in place for the issue and use of
gloves to prevent contamination.
[Link] Suitable and sufficient hand-washing and drying facilities shall be provided
and accessible, including the supply of water at a suitable temperature,
soap and, where relevant, sanitizer. Taps and waste bins should be hands-
free.
2.12 Warehousing
2.12.1 The organization shall ensure that all raw materials (including packaging),
ingredients, intermediate and finished product are stored and transported
(where applicable) under conditions that protect product integrity.
2.12.2 All vehicles, including contracted vehicles used for the transportation shall
be suitable for the purpose, maintained in good repair and be clean.
2.12.3 There shall be adequate facilities for the storage of raw materials,
ingredients, packaging materials, intermediate and finished products,
including:
• Storage off the floor and with sufficient space between the material
and the walls to allow inspection and pest control activities to be
carried out.
• Storage in clean, dry, well-ventilated spaces protected from dust,
condensation, fumes, odors or other sources of contamination.
2.13.2 Where out of specification results are obtained, the organization shall
handle the affected lot(s) of product as nonconforming products and apply
appropriate correction and corrective actions.
2.13.3 Appropriate methods, relevant for food safety, shall be used to provide
valid results (e.g. by procedures set forth in ISO 17025 and/or industry
recognized methods).
2.13.4 Analysis procedures shall be in place to ensure that all specified product
requirements are met, including legal requirements and customer
specifications.
2.15 Labelling
2.15.1 The organization shall ensure that (pre)packaged finished products are
labelled according to applicable statutory and regulatory requirements in
the country of intended sale, including allergen and customer specific
requirements.
2.16.1 Conforming organizations shall use the FSSC 22000 Development Program
logo only for marketing activities such as the organization’s printed matter,
website, and other promotional material.
2.16.2 The confirming organization is not allowed to use the FSSC 22000
Development Program logo, any statement or refer to its conforming
status on:
• a product; its labelling; its packaging (primary, secondary or any
other form);
• certificates of analysis or certificates of conformance (CoA’s or
CoC’s);
• in any other manner that implies FSSC approves a product,
process, or service and
• where exclusions to the scope apply.
2.16.3 Where the FSSC 22000 Development logo is being used, it shall comply
with the design specifications included within the Program document.
2.18.2 For each vulnerability identified, the organization shall establish and
implement appropriate mitigation measures.
2.18.3 Document the above mentioned within a food fraud mitigation plan, which
shall be kept up to date and reviewed annually.
2.19.1 The organization shall establish, implement, and maintain routine (e.g.,
monthly) site inspections/PRP checks to verify that the site (internal and
external), production/preparation environment and processing equipment
are maintained in a suitable condition to ensure food safety. The frequency
and content of the site inspections/PRP checks shall be based on risk with
defined sampling criteria.
3. HACCP Control
3.1.1 The organization shall identify and comply with relevant regulatory and
customer requirements related to the product and product categories.
3.1.4 Task 3: The intended use of the product shall be described and the target
consumer identified, including vulnerable consumer groups.
3.1.5 Task 4: All the process steps taken to produce the product shall be
documented in a process flow diagram.
Flow diagrams shall be clear, accurate and sufficiently detailed to the
extent needed to conduct the hazard analysis. It shall include the following
as appropriate:
• sequence and interaction of the steps;
• any outsourced processes;
• where raw materials, ingredients, processing aids, utilities and
intermediate products enter the flow;
• where end products, intermediate products, by-products and
waste are released or removed.
3.1.6 Task 5: Onsite verification of the process flow diagram(s) shall take place
at least annually, or more often when changes occur, to ensure it
accurately reflects the production process.
Hazard analysis
3.2 The approach for analysis and control of hazards shall be in line with the
seven (7) HACCP principles and 12 steps of the CODEX Alimentarius.
3.2.2 Principle 1: A hazard analysis shall be conducted for each process step in
the manufacturing of the food item.
• identify and document all food safety hazards that are reasonably
expected to occur;
• determine the acceptable level in the end product for each food
safety hazard identified; and
• conduct a hazard assessment for each food safety hazard
identified (likelihood of occurrence versus severity of its adverse
health effects)
3.2.6 Principle 3: Critical Limits shall be established for each CCP and action
criteria for OPRPs. Critical limits at CCPs shall be measurable. Action
criteria for OPRPs shall be measurable or observable.
3.2.7 Critical limits and action criteria shall be validated, and the validation shall
be documented.
3.2.8 Principle 4: Monitoring procedures shall be established for each CCP and
OPRP and undertaken by competent personnel to ensure that CCPs and
OPRP's are effectively implemented.
It shall consist of:
• monitoring methods or devices used;
• monitoring frequency;
• monitoring results;
• responsibility and authority related to monitoring; and
• responsibility and authority related to evaluation of monitoring
results.
Deputies shall be identified, trained and available in case of the absence of
the person responsible for monitoring.
3.3.1 Measuring and monitoring devices critical to food safety and regulatory
requirements shall be appropriate to the intended use, reliable, accurate,
and function properly.
They shall be well maintained and, where appropriate, calibrated.
3.3.2 Measuring and monitoring devices critical to food safety shall be identified,
calibrated on a regular basis, traceable to recognized national or
international standards, and be effectively controlled.
3.3.3 Actions shall be taken and recorded when measuring and monitoring
devices are found to be outside of specified limits.
3.4.1 The organization shall ensure that potentially unsafe product is clearly
identified and controlled to prevent unintended use or delivery.
It shall be reprocessed or further processed within or outside the
organization to ensure that food safety hazards are eliminated or reduced
to acceptable levels or destroyed and/or disposed of as waste.
3.4.3 The organization shall be able to take measures for the reporting,
containment, reprocessing, withdrawal or recall when products are
potentially unsafe.
3.4.5 A documented procedure shall be in place to identify and manage all non-
conforming raw materials, product inputs, semi-finished and finished
products, processing equipment and packaging materials.