A PROJECT REPORT
ON
"A STUDY ON: ANALYSIS OF EMPLOYEE SATISFACTION TOWARIDS
MOTIVATIONAL FACTORS WITH REFRENCE TO VOLVO COMPANY"
Submitted by
Brijwal Yaday V
1SP22BA011
Submitted to
VISVESVARAYA TECHNOLOGICAL UNIVERSITY, BELGAVI
Inpartial fulfilment of the requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
Under the guidance of
INTERNAL GUIDE EXTERNAL GUIDE
Mrs. Navya Shree HN Mrs. Chitra Devi
Assistant Professor of MBA Departmnent HR Recruiter
S.E.A college of Engineering &Technology Volvo, Bangalore
Bangalore - 560049
ARCoUGH QUa,
eoUCATIOy
Department of MBA
S.E.A COLLEGE OF ENGINEERING & TECHNOLOGY
Ekta Nagar, Basavanapura, virgonagar P.0
KR Puram, Bangalore -560049
2022- 2024
SOUTHEAST ASIAN EDUCATION TRUST (R) College Code: ISP
S.E.A. College of Engineering &Technology
(Approved by Al India Council for Technical Education (AICTE), New Dethi)
Afilated to Visvesvaraya 1echnological University (VTU), Belagavi, Recognised by Government of Karnataka)
Ref.
This is to certify that
CERTIFICATE
BRIJWAL YADAV Vbearing USN 1SP22BA011 is a
of Business
Administration course of the institute (2022-2024), affiliated to bonafide student of Master
University, Belagavi. Project report on HR A Visvesvaraya
STUDY ON: ANALYSIS OF Technological
SATISFACTION TOWARDS MOTIVATIONAL FACTORS WITH EMPLOYEE
COMPANY" prepared by h im under the guidance of
is REFERENCE TO VOLVO
fulfillment of the requirements for the award of the Prof NAVYASHREE H N in partial
degree of Master of Business
Visvesvaraya Technological University, Belagavi Karnataka. Administration of
Noyahae.
Signature of the Internal Guide
Henernt Shidies Signature pf the Principal
SEA Colege oEnginering &Te:
Ekta Nayar, onc st,
PRINCIPAL
SEA College of Engineering &Technology
Ekta Nagar, Basavanapura, Virgonagar Post
Signature of the External Examiner BANGALORE -560 049
sta Nagar, Near Ayyappanagar Circle, Devasandra Main Road. Virgonagar Post. K.R. Puram, Barngalore - 560 049. INDIA
Phone : 080-29730681 Mob: +91 7353945999
e-mail :seacetadmin@[Link] website : [Link]
Vo L V O
TO WHOMSOEVERIT MAY CONCERN
11th June 2024
This is tocertify that, Mr. Brijwal Yadav V (USN N0: 1SP22BA011), pursuing MBA from
S.E.A. College of Engineering &Technology has successfully completed his 6 Weeks of
Internship Training at Volvo Group India Private Limited - Group Truck Operations,
Hosakote.
We wish him good luck in all his future endeavours.
Yours Truly,
For Volvo Group India Private Limited
Human Resources
[Link]
Volvo Group Trucks Operations Telephone CIN Nunber is: Registered Office
Volvo Group India Private Linited +9180 6691 4000 Yalachahally, Tavarekere Post
U50101KA1996PTCO24176
Yalarrhahally,
Tavarekere Post Hosakote, Bengaluru - 562 122
Hosakote, Bengaluru - 562 122 Karnataka, India
DECLARATION
L Brijwal Yadav V, hereby declare that the Project report entitled "A STUDY ON:
ANALYSIS OF EMPLOYEE SATISFACTION TOWARDS MOTIVATIONAL
FACTORS WITH REFRENCE TO VOLVO COMPANY" prepared by me under the
guidance of NavyaShree H N, Assistant Professor of M.B.A Department, S.E.A college of
engineering and technology and External Assistance by Mrs. Chitra Devi, HR Recruiter
VOLVO. Ialso declare that this Project work is towards the partial fulfilment of the university
Regulations for the award of degree of Master of Business Administration by Visvesvaraya
Technological University, Belagavi. I have undergone a summer project for a period of six
weeks. Ifurther declare that this Project is based on the original study undertaken by me and
has not been submitted for the award of any degree/diploma from any other University /
Institution.
Place: Bangalore Sig'ature of the student
Date: 24Al2
ACKNOWLEDGEMENT
| would like to thank all those who are involved in this endeavour for their kind co-operation
for its successful competition. At the outset, Iwish to express my sincere gratitude to all those
people who have helped me to complete this project in an efficient manner.
Iam thankful to my extermal guide Mrs. Chitra Devi HR Recruiter of Volvo Company for her
guidance and support in all respect during my study.
I offer my special thanks to my internal guide Mrs. Navya Shree HN Assistant Professor,
department of MBA, S.E.A college of engineering and technology Bangalore without whose
help and support throughout this organisational study would not have been this success.
Iamthankful to Dr. SBAnil Kumar HOD, department of MBA,S.E.A college of engineering
and technology Bangalore for his kind support in all respect during my study.
Iam thankful to Dr. BVenkata Narayana principal, S.E.A colege of engineering and
technology Bangalore for his kind suppot in all respect during my study.
Most of all and more than ever, Iwould like to thank all my family members for their warmness,
support, encouragement, kindness and patience. I really thankful to all my friends who always
advised and motivated me throughout the course.
Date: 244le4 Signature of student
Place: Bangalore USN: 1SP22BA011
Table of contents
Chapter No. Contents Page no.
Chapter -1 Introduction. | -13
1.1 Industry profile. 3-3
1.2 Company profile. 3-3
1.3 Promoters. 4-4
1.4Vision, mission, quality policy. 4-4
1.5 Products / services. 5-7
1.6 Infrastructure facilities. 8-8
1.7 Competitors' information. 8 -8
1.8 SWOT analysis. 8-9
1.9 Future growth and prospects. 9-10
2.0Financial analysis. 11-13
Chapter -2 Conceptual background and literature review. 14- 20
2.1 Theoretical Background of the Study. 15 16
2.2 Literature review. 16- 20
Chapter -3 Research design. 21- 23
3.1 Statement of the problem. 22- 22
3.2 Need for the study. 22-22
3.3 Objectives of the study. 22- 22
3.4 Scope of the study. 22- 22
3.5 Research methodology. 22-23
3.6 Hypothesis. 23-23
3.7 Limitation of the study. 23 - 23
3.8 Chapter scheme. 23-23
Chapter -4 Data Analysis and interpretation. 24- 46
Chapter-5 Summary of Findings, suggestions and Conclusion. 47-49
Findings of the study. 48 - 48
Conclusion. 49 - 49
Suggestions. 49 - 49
Bibliography. 50- 50
Annexures.
I. Questionnaire.
II. Activity sheet.
List of tables
Table no. Title of tables Page n0.
4.1 Gender. 25
4.2 Age. 26
4.3 How many years of experience do you have at Volvo. 27
4.4 Do you believe that your work environment at Volvo effectively 28
supports your motivation?
4.5 Do you believe that your opinions and feedback are valued and 29
acted upon by Volvo's management.
4.6 How often do you experience a sense of achievement in your role 30
at Volvo.
4.7 How motivated are you by Volvo's efforts to promote work life 31
balance.
4.8 Do you feel that Volvo provides adequate support for overcoming 32
challenges in your role.
4.9 How satisfied are you with the recognition you receive for your 33
contributions at Volvo.
4.10 Do you think that Volvo's corporate culture aligns with your 34
personal values and motivation.
4.11 What additional measures could Volvo take to improve your job35
satisfaction and motivation.
4.12 What motivates you the most in your job. 36
4.13 How satisfied are you with the support and resources provided by 37
Volvo for your professional growth.
4.14 Do you feel that the incentives and rewards offered by Volvo are 38
fair and motivating.
4.15 How does the work environment at Volvo affect your job39
satisfaction.
4.16 How often do you feel motivated to do your best at work. 40
4.17 How much do you agree with the statement Feeling valued and41
having asense of purpose at work increases my job satisfaction.
4.18 How often do psychological factors such as personal growth, 42
recognition, and work significance influence your level of job
satisfaction
4.19
How effectively do you feel your personal career goals are 43
supported by Volvo.
4.20 How would you rateyour overall job satisfaction at Volvo. 44
List of Figures/ Chartw Graphs
Graph no. Particulars Page no.
1.5.1 Rigid Haulers R10OE
L.5.2 Volvo XC60 6
L.5.3 Volvo XCO 6
|1.S,4 Volvo FM 7
4.1 Gender. 25
4.2 Age. 26
4.3 How many years of experience do you have at Volvo. 27
4.4 Do you believe that your work environment at Volvo effectively 28
supports your motivation?
4.5 Do you believe that your opinions and feedback are valued and 29
acted upon by Volvo's management.
4.6 How often do you experience a sense of achievement in your role 30
at Volvo.
4.7 How motivated are you by Volvo's efforts to promote work life 31
balance.
4.8 Do you feel that Volvo provides adequate support for overcoming 32
challenges in your role.
4.9 How satisfied are you with the recognition you receive for your 33
contributions at Volvo.
4.10 Do you think that Volvo's corporate culture aligns with your 34
personal values and motivation.
4.11 What additional measures could Volvo take to improve your job 35
satisfaction and motivation.
4.12 What motivates you the most in your job. 36
4.13 How satisfied are youwith the support and resources provided by 37
Volvo for your professional growth.
4.14 Do you feel that the incentives and rewards offered by Volvo are 38
fair and motivating.
|4.15 Howdoes the work environment at Volvo affect your job 39
satisfaction.
4.16 How often do you feel motivated to do your best at work. 40
4.17 How much do you agree with the statement Feeling valued and 41
having a sense of purpose at work increases my job satisfaction.
4.18 How often do psychological factors such as personal growth, 42
recognition, and work significance influence your level of job
satisfaction
4.19
How effectively do you feel your personal career goals are 43
supported by Volvo.
4.20 How would you rate your overalljob satisfaction at Volvo. 44
Exeutive Summary:
This research investigates how different motivational elements, such as compensation,
carer development opportunities, workplace culture, and employee well-being initiatives,
contribute to overalljobsatisfaction among employces at Volvo. The study is grounded in
the understanding that a motivated workforce is essential for achieving high performance
and maintaining a competitive edge in the automotive industry. The Volvo Group has
established astrong reputation as one of the World'sBest Workplaces, recognized for its
commitment to employee engagement and satisfaction.
The study employs both qualitative and quantitative methods to gather insights from
employees across various departments within Volvo. Surveys and interviews will be
conducted to assess perceptions of motivational factors and their correlation with job
satisfaction levels.
Findings from this research are expected to provide valuable insights into how Volvo can
further enhance its employee satisfaction strategies, thereby reinforcing its position as an
employer of choice in the automotive sector. The outcomes willalso contribute to broader
discussions on effective motivational practices that can be applied across different
organizational contexts.
In conclusion, this study aims not only to analyse employee satisfaction at Volvo but also
to offer recommendations for improving motivational strategies that align with the
company's values of quality, safety, and environmental care.