CONFIDENTIAL #_x000D_

#VALUE!
QUICK REFERENCE GUIDE - BASIC

SIGN IN & SIGN OUT

SIGN IN TO SELLING PLATFORM CONNECT (PRODUCTION)

AIS PAGES
VIEW AIS MAIN MENU
AIRLINE INFORMATION
PARTICIPATING CARRIER ACCESS & FUNCTION LEVEL
TO SEE THE LIST OF CARRIERS STARTING WITH FIRST LETTER OF CARRIER
CODE
TO SEE THE LIST OF CARRIERS SORTED BY ORIGIN COUNTRY
TO SEE A LIST OF INPUT AND OUTPUT ACTION CODES
TO SEE A LIST OF ALL CODES STARTING WITH W
TO SEE THE AIR ALLIANCES LIST

HELP
HELP ON NAME ELEMENT
HELP ON MEALS
HELP ON THE LAST TRANSACTION ENTERED

AMADEUS SERVICE HUB

ENCODE/DECODE
ENCODE CITY / AIRPORT NAME
ENCODE FROM PART OF CITY NAME
ENCODE ANY LOCATION CALLED LONDON, BRITAIN ONLY
TO DISPLAY THE TEN NEAREST AIRPORTS TO A CITY
DECODE CITY / AIRPORT NAME
ENCODE AIRLINE NAME
DECODE AIRLINE NAME
ENCODE COUNTRY NAME
ENCODE A STATE
DECODE A STATE
LIST STATES FOR A COUNTRY
ENCODE AN AIRCRAFT TYPE
 CONFIDENTIAL #_x000D_

DECODE AN AIRCRAFT TYPE

DATE AND TIME CONVERSIONS

CURRENT TIME IN SINGAPORE
TIME DIFFERENCE BETWEEN TWO CITIES
COMPARE TIME IN OTHER CITY
TO CHANGE THE UTC TIME TO LOCAL TIME

TO DISPLAY THE DATE AFTER A PARTICULAR NUMBER OF DAYS

MATHEMATICAL CALCULATIONS
ADD VALUES
SUBTRACT VALUES
MULTIPLY
DIVIDE

AVAILABILITY
NEUTRAL AVAILABILITY
AVAILABILITY FOR SPECIFIC AIRLINE
AVAILABILITY FOR SPECIFIC AIRLINES (UPTO 6 CARRIERS)

EXCLUDE SPECIFIC AIRLINE (UP TO 6 AIRLINES CAN BE EX- CLUDED)

AVAILABILITY BY FLIGHT NUMBER

AVAILABILITY WITH DEPARTURE TIME

AVAILABILITY WITH SPECIFIC BOOKING CLASS (RBD) (MAX3 CAN BE ADDED)

AVAILABILITY WITH SPECIFIC CABIN CLASS

NOTE: ADD CABIN OPTIONS KF-FIRST, KC-BUSINESS, KW-PREMIUM ECONOMY, KM-ECONOMY, KY-ECO
PREMIUM ECONOMY
AVAILABILITY AS PER NUMBERS OF SEATS
AVAILABILITY WITH CARRIER CODE, RBD (CLASS) SPECIFIED & NUMBER OF
SEATS
AVAILABILITY WITH TRANSIT POINTS
AVAILABILITY WITH 2 TRANSIT POINTS
AVAILABILITY WITH TRANSIT POINT & AIRLINE
EXCLUDE A CONNECTING POINT
ONLINE CONNECTIONS
AVAILABILITY SEARCH FOR FLIGHT NON STOP
AVAILABILITY SEARCH FOR FLIGHT DIRECT
CARRIER-PREFERRED DISPLAY
ALLIANCE AVAILABILITY
 CONFIDENTIAL #_x000D_

ALLIANCE AVAILABILITY
ALLIANCE AVAILABILITY
SEVEN DAY SEARCH ENTRY – SPECIFIC AIRLINE & CLASS

SCROLLING ENTRIES
TO MOVE UP TO THE PREVIOUS SCREEN
TO MOVE DOWN TO THE NEXT SCREEN
TO MOVE TO TOP OF THE DISPLAY
TO MOVE TO THE BOTTOM OF THE DISPLAY
TO MOVE TO THE DISPLAY FOR THE NEXT DAY
TO MOVE TO THE DISPLAY FOR THE PREVIOUS DAY

AVAILABILITY CHANGE ENTRIES

AVAILABILITY CHANGE TO SPECIFIC DATE

AVAILABILITY CHANGE TO 5 DAYS AHEAD
AVAILABILITY CHANGE TO 3 DAYS PREVIOUS
AVAILABILITY CHANGE TO SPECIFIC AIRLINE
AVAILABILITY CHANGE TO SCHEDULE
CHANGE CITY OF ORIGIN
CHANGE CITY OF DESTINATION
AVAILABILITY CHANGE TO RETURN
AVAILABILITY CHANGE TO RETURN WITH DATE AND AIRLINE
AVAILABILITY CHANGE TO RETURN BY NUMBER OF DAYS
CHANGE TO DIRECT ACCESS DISPLAY (WHERE APPLICABLE)

DUAL CITY PAIR AVAILABILITY

WITH RETURN ON SAME DAY
WITH RETURN DATE SPECIFIED
WITH ONWARD DATE, SECTOR AND AIRLINE SPECIFIED

SCROLLING IN DUAL CITY PAIR AVAILABILITY

MOVE UP/DOWN/NEXT/YESTERDAY IN FIRST CITY PAIR
MOVE UP/DOWN/NEXT/YESTERDAY IN SECOND CITY PAIR

TO SEE WHAT ALL DIRECT ACCESS FUNCTIONALITIES ARE

SUPPORTED BY AN AIRLINE
DIRECT ACCESS AVAILABILITY FOR AIRLINE
SCROLLING IN DIRECT ACCESS AVAILABILITY
SCROLLING IN DIRECT ACCESS AVAILABILITY
SCROLLING IN DIRECT ACCESS AVAILABILITY
 CONFIDENTIAL #_x000D_

SCROLLING IN DIRECT ACCESS AVAILABILITY

NEUTRAL TIMETABLE
NEUTRAL TIMETABLE FOR AN AIRLINE (THIS DISPLAYS THE TIMETABLE FOR
NON-PARTICIPATING CARRIERS AS WELL)
NEUTRAL TIMETABLE WITH DATE AND AIRLINE

NEUTRAL SCHEDULE

NEUTRAL SCHEDULE WITH DATE AND AIRLINE (THIS DISPLAYS THE

SCHEDULE FOR NON-PARTICIPATING CARRIERS AS WELL, HOWEVER
WITHOUT THE POSTING LEVELS)

EXPLANATION OF AMADEUS ACCESS LEVELS FOR INFORMATION ON ACCESS

AN AIRLINE, REFER TO GG PCA XX

AMADEUS COMPLETE ACCESS ( / )

AMADEUS ACCESS SELL ( . )

 CONFIDENTIAL #_x000D_

DIRECT ACCESS (DIR) ( * )

STANDARD ACCESS

AMADEUS LAST SEAT AVAILABILITY INDICATOR

FLIGHT INFORMATION

DISPLAY FLIGHT INFORMATION BY FLIGHT NUMBER, DATE AND SECTOR

DISPLAY FLIGHT INFORMATION FROM A PNR SEGMENT OR AVAILABILITY

DISPLAY FLIGHT INFORMATION FROM A DIRECT ACCESS DISPLAY

NOTE : ON THE CRYPTIC SCREEN, IF YOU THE KEEP CURSOR AT THE

HIGHLIGHTED FLIGHT NUMBER, YOU CAN SEE THE DO INFORMATION

MINIMUM CONNECTING TIME

DISPLAY MINIMUM CONNECTING TIME FOR CITY
DISPLAY MCT FOR INTER-AIRPORT CONNECTION
DISPLAY MCT FOR INTER-AIRPORT CONNECTION WITH THE TERMINALS
SPECIFIED AS WELL
DISPLAY MCT FOR CARRIER
DISPLAY MCT FOR CARRIER AND AIRPORT
 CONFIDENTIAL #_x000D_

DISPLAY MCT FROM AN AVAILABILITY OR SCHEDULE DISPLAY

DISPLAY MCT FROM A PNR DISPLAY (FOR SEGMENT 2 AND 4 OF THE PNR)

CHECK MCT AND SEGMENT CONTINUITY IN A PNR

DISPLAY CONNECTION POINTS

TO DISPLAY NEUTRAL CONNECT POINTS

TO DISPLAY CONNECT POINTS WITH DATE AND SPECIFIC AIRLINE

TO DISPLAY CONNECT POINTS WITH SPECIFIC AIRLINE EXCLUDED

TO DISPLAY CONNECT POINTS WITH A CONNECT POINT OPTION

TO DISPLAY CARRIER PREFERRED CONNECT POINTS

MANDATORY PNR ELEMENTS

5 MANDATORY ELEMENTS FOR PNR CREATION

SEGMENT SELL
SELL ONE SEAT (Y CLASS) FROM LINE 3 OF AVAILABILITY OR SCHEDULE
DISPLAY
SELL ONE SEAT (MULTIPLE CLASS) FROM LINE 4

SELL TWO SEATS Y CLASS FROM DUAL CITY PAIR AVAILABILITY DISPLAY

SELL IN DIFFERENT CLASSES OF TRAVEL OR IN DIFFERENT RBDs FROM

DUAL CITY PAIR DISPLAY
SHORT SELL ONE SEAT FOR WAITLISTED SEGMENT
LONG SELL ONE SEAT
LONG SELL FOR WAITLISTED SEGMENT
SELL FROM DIRECT ACCESS DISPLAY
SELLING SEATS FOR A UMNR FOR A SINGLE CITY PAIR

NAME ELEMENTS
BASIC ENTRY
COMMON SURNAME
DIFFERENT SURNAME
ACCOMPANIED INFANT
INFANT WITH DIFFERENT SURNAME
CHILD PASSENGER
 CONFIDENTIAL #_x000D_

Note 1: An SSR element automatically gets generated with the child’s and infant’s name and age. If t
DOB is not provided, the system will take the PNR creation date as the infant’s DOB.
Note 2: Do not use the Child Passenger Type (CHD) in the name field when the booking is for an Una

The Surname must contain a minimum of two characters and can contain up to 57 Characters (60 - 3
number in party, delimiter and First Name initial). The Maximum Name Length Allowed at Ticket Issua
be less than the System Limit Due to Airline or Market imposed Limits. Please Refer HENM

PHONE FIELD
CONTACT INFORMATION AS PER OFFICE PROFILE
ENTER CONTACT INFORMATION
ENTER MOBILE NUMBER
ENTER E-MAIL ADDRESS
Remember to transmit the data in the Phone field to the Airline under SSR
or OSI as per the requirement of the Airline
TICKETING ARRANGEMENT
TICKETING IN ORDER
TICKETING TIME LIMIT DATE
TICKETING TIME LIMIT DATE AND TIME
AUTOMATIC CANCELLATION OF THE ITINERARY (USE WITH CAUTION AS THIS
GENERATES AUTO CANCELLATION OF THE PNR AS PER THE DATE AND TIME
SPECIFIED)

REFERENCE
REFERENCE OF PERSON ACTIONING THE BOOKING

END TRANSACTION
END AND REDISPLAY PNR
END AND IGNORE PNR
IGNORE THE PNR
IGNORE THE PNR AN REDISPLAY
Note : You can enter all the Mandatory Elements together by combining them with a “;” (Semi Colon)
EX. NM1GARNER/JANE MS;SSLH761H23DECDELFRA1;AP BOM CTCH46446600;TKOK;RFDAISY;ER

OPTIONAL ELEMENTS
BILLING ADDRESS

BILLING ADDRESS (STRUCTURED FORMAT)

MAILING ADDRESS

MAILING ADDRESS (STRUCTURED FORMAT)

 CONFIDENTIAL #_x000D_

MAILING ADDRESS (STRUCTURED FORMAT)

GENERAL REMARK ELEMENT

CONFIDENTIAL REMARK
CORPORATE REMARK
ITINERARY REMARK

ITINERARY REMARK PLACED AFTER PARTICULAR SEGMENT OF PNR

OPTION ELEMENT FIELD (AUTOMATIC QUEUE PLACEMENT TO Q3)

OTHER SERVICE INFORMATION

ADD OSI MESSAGE FOR CIP PASSENGER
AGENCY CONTACT INFORMATION
ADD OSI MESSAGE FOR ALL THE AIRLINES IN THE PNR

SPECIAL SERVICE REQUEST

MEAL REQUEST
MEAL REQUEST WITH PASSENGER & SEGMENT
WHEELCHAIR REQUEST
BASINETTE REQUEST

PREFERRED SEAT SELECTION

SEAT REQUEST (SEAT WISH)

SPECIFIC SEAT NUMBER REQUEST

ADVANCE SEATING THROUGH SEAT MAP

DISPLAY SEAT MAP FOR FLIGHT DETAILS
DISPLAY SEAT MAP FOR A PNR
DISPLAY SEAT MAP FOR A PNR SEGMENT 4

FOLLOW UP ENTRY TO VIEW THE SEAT CHARCTERSTICS DETAILS

SSR MESSAGE WITH FREE FLOW TEXT:

SPECIAL MEAL REQUEST
MEET AND ASSIST REQUEST
TO DISPLAY CATALOGUE OF ANCILLARY SERVICES
FORM OF IDENTIFICATION-FOID
TO MANUALLY CREATE AN SSR FOR UMNR
 CONFIDENTIAL #_x000D_

TO CREATE THE SSR WHERE THERE ARE MULTIPLE UMNRS IN THE PNR

SR FORMAT FOR PAX CONTACT DETAILS TO THE AIRLINE

PASSENGER CONTACT INFORMATION MOBILE PHONE NUMBER

PASSENGER CONTACT INFORMATION EMAIL ADDRESS

Note: use // (double slash) in place of @ (at sign), use “..” (double dot) in
place of “_” (underscore), use “./” in place of a “- “in the email addresses.

APIS TRAVEL DETAILS

APIS PASSPORT INFORMATION

APIS PASSPORT INFORMATION WITH PARTIAL DATA

Note: The minimum information for the partial entry contains- full
name, date of birth, gender. A system error will be created when the
above information is not provided.

APIS VISA INFORMATION

 CONFIDENTIAL #_x000D_

APIS ADDRESS INFORMATION

Note 1: Use MI to signify male infant and FI for female infant

Note 2: For 3 letter nationality codes, refer to DC Country Code or DC
Country Name example : DC in or DCINDIA

GST ENTRIES
ADD GST NAME & NUMBER OF BUSINESS

ADD GST ADDRESS OF BUSINESS

ADD GST TELEPHONE NUMBER OF BUSINESS

ADD GST EMAIL OF BUSINESS

"Note: Use // (double slash) in place of @ (at sign), use “..” (double dot) in
place of “_” (underscore), and use “./” in place of a “-“in email addresses.

All GST entries are to be as in above order. Details can be added graphically
too on seco”

FREQUENT FLYER NUMBER

CHECK IF THE AIRLINE USES AMADEUS FREQUENT FLYER DATABASE

ADD FREQUENT FLIER NUMBER INTO PNR

CHECK FREQUENT FLIER AGREEMENTS FOR BA
 CONFIDENTIAL #_x000D_

PASS BA FREQUENT FLIER NUMBER TO PARTNER CARRIERS QR AND BA AS

WELL

PNR CREATION FROM FREQUENT FLYER NUMBER (THIS ENTRY WORKS FOR
AIRLINES USING AMADEUS FREQUENT FLYER DATABASE)

DISPLAY FREQUENT FLYER NAME FROM AIRLINE DATABASE (THIS ENTRY

WORKS FOR AIRLINES USING AMADEUS FREQUENT FLYER DATABASE)

FREQUENT FLIER THROUGH SSR

INFORMATION SEGMENT

INSERT SURFACE SEGMENT TO INDICATE BREAK IN SEGMENT CONTINUITY

GHOST SEGMENT

ADD GHOST SEGMENT INTO THE PNR

PNR RETRIEVAL & DISPLAY

RETRIEVAL BY PNR
RETRIEVAL BY SURNAME
RETRIEVAL BY SURNAME AND INITIAL
RETRIEVAL OF ACTIVE PNRS ONLY
RETRIVE PNR BY DATE AND SURNAME
RETRIEVE PNR AT LINE 4 OF LIST
RETURN TO LIST
RETRIEVAL BY FLIGHT

RETRIEVE PNR BY TICKET NUMBER (CONTAINED IN FA OR SSR ELEMENT)

REDISPLAY CURRENT PNR

PARTIAL PNR DISPLAY

DISPLAY ONLY ITINERARY SEGMENTS
DISPLAY GENERAL FACTS INCLUDING OSI / SSR ELEMENTS
DISPLAY REMARKS ONLY

DISPLAY PNR ELEMENTS RELATED TO FARE,TICKETING AND ITINERARY ONLY

DISPLAY ELEMENTS FOR ONE PASSENGER ONLY

DISPLAY AIRLINE RECORD LOCATOR IN PNR
DISPLAY FLIGHT INFORMATION FROM RETRIEVED PNR
RETRIEVE PNR FROM CUSTOMER PROFILE DISPLAY
RETRIEVE PNR FROM DISPLAYED E-TICKET RECORD
 CONFIDENTIAL #_x000D_

DISPLAY ALL QUEUES WHERE PNR IS PLACED

PNR MODIFICATION
CANCEL SPECIFIED SEGMENT
CANCEL RANGE OF SEGMENTS
CANCEL NON-CONSECUTIVE SEGMENTS
CANCEL ITINERARY
ASSOCIATE INFANT TO PAX1(THIS ENTRY TO BE DONE ONLY AFTER AIRLINE
APPROVAL)
DISSASSOCIATE INFANT FROM PAX1

ACCEPT ALL STATUS UPDATES AND REDISPLAY PNR/END TRANSACTION

STATUS CODES-GGCODE.64
Note: The segment status that is displayed at segment sell time reflects the
type of access used by the airline

HK

HN

HL
LK
SS
NN
DK
DW
TK
KL
KK
UC
UN
NO
HX

EXTENDED SECURITY
SET UP A READ ONLY SECURITY (ON THE RETRIEVED PNR)

SET UP A READ AND WRITE SECURITY (ON THE RETRIEVED PNR)

SET UP READ AND TICKET SECURITY

NOTE: ES IN THE PNR CAN BE GIVEN TO MAXIMUM 5 RECEIVERS

 CONFIDENTIAL #_x000D_

DISPLAY PNR EXTENDED SECURITY AGREEMENT (ON THE RETRIEVED PNR)

CANCEL PNR EXTENDED SECURITY AGREEMENT (ON THE RETRIEVED PNR)

PNR AND ITINERARY PRINTING

ITINERARY EXTENDED DISPLAY FOR PASSENGER 2
ITINERARY EXTENDED PRINT FOR PASSENGER 2
PRINT SINGLE JOINT ITINERARY FOR ALL PASSENGERS
SEND ITINERARY EMAIL COPY (SEPARATE EMAILS)
SEND ITINERARY JOINT EMAIL COPY (SINGLE EMAIL)

SEND ITINERARY EMAIL TO EMAIL ID PRESENT IN THE APE ELEMENT OF PNR

SEND JOINT ITINERARY EMAIL TO EMAIL ID PRESENT IN THE APE ELEMENT

OF PNR

SPLIT BOOKINGS
Manual Split is a 3-step process. Retrieve the PNR and
STEP 1: SPECIFY PASSENGERS TO BE SPLIT
STEP 2: END AND FILE THE NEW PNR BEING CREATED
STEP 3: END TRANSACTION IN THE PARENT PNR
RETRIEVE SPLIT PNR RECORDS
Note: Action changes in the new PNR only after airline record locator has
been received in the PNR
Once the split is done, an "SP" element gets added to each PNR with the
record locator of the cross referenced PNR

PNR HISTORY
TO SEE THE LIST OF PNR HISTORY DISPLAY OPTIONS
FOR A LIST OF PNR HISTORY CODES, REFER TO HE RH AND THEN GP
COD.22
DISPLAY PNR HISTORY
DISPLAY PARTIAL PNR HISTORY FOR AIR SEGMENTS ONLY
DISPLAY HISTORY OF GENERAL FACTS (SSR, OSI)
RETRIEVE SEGMENT HISTORY
DISPLAY QUEUE HISTORY
DISPLAY PNR HISTORY BY DATE STAMP
DISPLAY PNR HISTORY WITH QUEUE HISTORY

PNR RECALL ENTRIES

RECALL PURGED PNR BY AMADEUS RECORD LOCATOR

 CONFIDENTIAL #_x000D_

RECALL PURGED PNR BY FLIGHT/DATE SEGMENT

RECALL PURGED PNR BY TICKET NUMBER
DISPLAYING THE OFFICE REQUEST LIST

DISPLAYING A PDR OR A PDR LIST FROM THE OFFICE REQUEST LIST

NOTE: THE PURGED AMADEUS PNR DATA CAN BE RETRIEVED FOR PAST 3 [Link]: PNR PURGED ONCE SEN

MULTI LIST-SEARCH BY FLIGHT

MULTI LIST PNR RETRIEVAL
MULTI LIST FOR WAITLIST SEGMENTS
RETRIEVE PNR AT LINE 4 OF LIST
RETURN TO LIST
SEARCH BY OFFICE

TO SEE THE LPO SEARCH CODES

SEARCH ALL ACTIVE PNRS
SEARCH BY CRITERIA FOR SPECIFIC AIRLINE(S)
SEARCH BY CRITERIA FOR SPECIFIC DATE OF TRAVEL

SEARCH BY CRITERIA FOR ALL CANCELLED SEGMENT STATUS

SEARCH BY CRITERIA FOR SPECIFIC CREATION DATE

Note: To get the Currency Code, Encode or Decode the country using the
DC entry.

AMADEUS ONLINE WEBSITE FOR PASSENGER TRAVEL INFORMATION

AMADEUS FARES

FARES INTRODUCTION

FARE QUOTE DISPLAY

FARE QUOTE DISPLAY FOR A CITY PAIR
FARE DISPLAY ON SPECIFIC CARRIER
FARE DISPLAY WITH MULTIPLE CARRIERS (MAX 3)
 CONFIDENTIAL #_x000D_

FARE DISPLAY ONE AIRLINE ONLY

FARE DISPLAY FOR SPECIFIC DATE
FARE DISPLAY WITH DATE RANGE

FARE DISPLAY WITH EXACT OUTBOUND AND INBOUND DATES

FARE DISPLAY FOR ONE-WAY ONLY

FARE DISPLAY FOR RETURN ONLY
FARE DISPLAY IN NUC
FARE DISPLAY IN HALF ROUND TRIP NUC
FARE DISPLAY FOR PARTICULAR CABIN CLASS

Note : (KF-First, KC-Business, KW-Premium Economy, KM-Economy)

FARE DISPLAY FOR PARTICULAR BOOKING CLASS (RBD)

FARE FAMILIES

HISTORICAL FARES/PAST DATED FARES

FARE DISPLAY FOR A SPECIFIC PAST DATE

FARE DISPLAY AS PER TICKET ISSUED DATE

Note: The system can display fares up to 24 months in the past

FARE QUOTE NOTES

DISPLAY FARE NOTES FOR FARE AT LINE 4

DISPLAY FARE NOTES WHERE FARE HAS MULTIPLE COMPO- NENTS

DISPLAY FARE NOTES IN LIST FORMAT

DISPLAY CATEGORIES

TAX INFORMATION
TAX INFORMATION FOR A COUNTRY
DISPLAY PFCS FOR AN AIRPORT
GST TAX INFORMATION FOR INDIA

FARE QUOTE BOOKING CLASS

DISPLAY BOOKING CLASS INFORMATION

FARE QUOTE ROUTING

DISPLAY ROUTING INFORMATION FOR FARE AT LINE 4
VIEW ROUTING INFORMATION WHERE THE FARE HAS MULTIPLE FARE
COMPONENTS
FARE QUOTE PRICING
 CONFIDENTIAL #_x000D_

FARE QUOTE PRICING

FARE QUOTE PRICING WITH AIRLINE
FARE QUOTE PRICING WITH DATE, AIRLINE AND CLASS
FARE QUOTE PRICING WITH LON AS STOPOVER
FARE QUOTE PRICING FOR CHILD PASSENGER
FARE QUOTE PRICING FOR INFANT PASSENGER
FARE QUOTE PRICING ONLINE ON PARTICULAR AIRLINE
FARE QUOTE PRICING WITH SURFACE SEGMENT
FARE QUOTE PRICING WITH SURFACE & STOPOVER

FARE QUOTE PRICING PAST DATED

FARE QUOTE RATE OF EXCHANGE

DISPLAY ROE FOR COUNTRY OR CURRENY
DISPLAY BACK DATED ROE

FARE QUOTE CURRENCY CONVERSION

CURRENCY CONVERSION FROM USD TO INR
CURRENCY CONVERSION TO NUC AMOUNT
CURRENCY CONVERSION PAST DATED

FARE QUOTE MILEAGE

MILEAGE CALCULATION
CALCULATE MILEAGE FROM PNR
CALCULATE MILEAGE FROM A FARE DISPLAY
ITINERARY PRICING
ITINERARY PRICING WITH NO TST CREATION
TO PRICE THE JOURNEY PASSENGER WISE
TO PRICE THE JOURNEY SEGMENT WISE
PRICE A PNR AS ON TICKET ISSUE DATE
PRICE AS PER PASSENGER TYPE IN ENTRY
FOLLOW UP ENTRY AFTER FXX DISPLAY

PRICE A PNR WITHOUT CREATING A TST TO SHOW NEGOTIABLE FARE

PRICE A PNR WITHOUT CREATING A TST, SHOW BOTH PUBLISHED AND

UNIFARES IN THE DISPLAY

PRICE A PNR WITHOUT CREATING TST TO SHOW CORPORATE FARES

CREATE AUTOMATIC TST AND STORE THE FARE

ITINERARY PRICING WITH TST CREATION (Automatically adds FV & FE
elements in the PNR)
 CONFIDENTIAL #_x000D_

ITINERARY PRICING FOR SPECIFIED PASSENGERS

PRICE THE ADULT PASSENGER NUMBER 1 (THE CODE PAX REFERS TO A
SEAT OCCUPYING PASSENGER)
ITINERARY PRICING FOR AN INFANT
ITINERARY PRICING FOR SPECIFIED SEGMENTS
PRICE AS PER VALIDATING CARRIER

PRICE A PNR BY CREATING A TST TO SHOW CORPORATE FARES

PRICE A PNR BY CREATING A TST TO SHOW NEGOTIABLE FARE

PRICE SEGMENT 2,3,5 AND FORCE TRANSIT ON SEGMENT 2

FORCE STOPOVER AT SEGMENT 4 AND 6 (NOTE: TRANSIT AND STOPOVER

POINTS ARE OTHERWISE AUTOMATICALLY IDENTIFIED BY THE SYSTEM AND
ITINERARY IS PRICED ACCORDINGLY)

PRICE ONLY REFUNDABLE FARES

NONREFUNDABLE FARES
PRICE FARES WITH NO PENALTY
PRICE FARES WITH NO ADVANCE PURCHASE
PRICE WITH FREE BAGGAGE

PRICE A PNR BY CREATING A TST AS ON TICKET ISSUED DATE

AFTER FXP, TO SELECT THE FARE AT LINE 4 FROM THE LIST OF MULTIPLE
FARES
AFTER FXP, TO SELECT THE FARE AT LINE 3 FROM THE LIST OF MULTIPLE
FARES FOR PAX1-3
AFTER FXP, TO SELECT DIFFERENT FARE FOR DIFFERENT PASSENGERS
FROM THE LIST OF MULTIPLE FARES
NOTE: TO SEE THE PASSENGER TYPE CODES SELECT THE HELP PAGE (HE PTC).TO SEE THE IATA DISC

Amadeus Best Pricer automates the search for the cheapest flights by integrating flight availability and pricing i
the same process. The booking functionality allows you to book the lowest fare returned by Amadeus Best Price
one single entry Note: With standard access airlines, avoid using the Best Pricer commands
REBOOK TO THE LOWEST FARE AND DO NOT CREATE A TST FOR A BOOKED
CABIN
REBOOK TO THE LOWEST FARE AND DO NOT CREATE A TST FOR A SPECIFIC
CABIN

DISPLAY LOWEST FARE & REBOOK BY RETAINING THE O/B & I/B CABIN
EG :OB IS BOOKED IN ECONOMY AND IB IS BOOKED IN BUSINESS.

DISPLAY A LIST OF LOWER FARES

SELECT A FARE AFTER FXA, REBOOK AND DO NOT CREATE A TST

SELECT A FARE AFTER FXA, REBOOK AND CREATE A TST

 CONFIDENTIAL #_x000D_

DISPLAY LOWEST POSSIBLE FARE, IRRESPECTIVE OF AVAILABILITY

REBOOK TO THE LOWEST FARE AND CREATE A TST

REBOOK TO THE LOWEST WITH FREE BAGGAGE ALLOWANCE

BEST PRICER REBOOK ENTRY USING EXPANDED PARAMETERS (THIS

CAN BE USED FOR FARES WHICH USE AUTOMATED RULES)

NON- REFUNDABLE FARES

REFUNDABLE FARES
FARES WITH NO PENALTY
FARES WITH NO ADVANCE PURCHASE

DISPLAYING A TST / DISPLAY TST HISTORY

DISPLAY A TST LIST
DISPLAY A TST BY NUMBER
DISPLAY TST FOR ADULT PAX ONLY
DISPLAY TST FOR INFANTS ONLY

TO VIEW COMMISSION FROM THE AMADEUS COMMISSION TABLE

Sometimes an Asterix can be seen next to the TST number. This indicates that the TST is confidential. In such a
that made it confidential. A confidential TST can be viewed in the same way as a normal TST is viewed.

DISPLAY HISTORY OF TST 1

DELETING A TST
DELETE THE ONLY EXISTING TST
DELETE SPECIFIC TST
DELETE MULTIPLE TSTS
DELETE ALL TSTS
DELETE A TST FOR SELECTED PASSENGERS
DELETE A SPECIFIC PASSENGER FROM A SPECIFIC TST
DELETE TSTS FOR ALL PAX EXCEPT INFANTS
With every TST deletion a new TST number is allotted to the existing TST

FARE CALCULATION PRICING INDICATORS

 CONFIDENTIAL #_x000D_

The fare should have been quoted using an Amadeus automatic pricing
function without any overrides and a fare record (TST) should be
automatically stored with a fare calculation pricing indicator (FCPI). The
system generates a fare calculation pricing indicator (FCPI) when you price
& issue a ticket. FCPI is a letter or number that indicates how the itinerary
was priced. FCPI is visible in a TST display & in E-ticket display.

LIST OF FCPI VALUES

TST Indicator / FCPI
I/0
M or N/1
M/3
M/4
I/5

M9

B/9

AMADEUS QUEUES
DISPLAY TOTAL QUEUE COUNT
DISPLAY QUEUE COUNT FOR BRANCH OFFICE
DISPLAY ALL EXISTING QUEUES FOR AN OFFICE
START QUEUE PROCESSING

NOTE : YOU CAN ALSO CLICK ON CATEGORY TO START QUEUE

REMOVE ITEM FROM QUEUE, DISPLAY NEXT ONE

REMOVE ALL PNRS FROM SPECIFIC QUEUE

Note: Where xx is the queue number. Using the QR entry, will remove all
PNRs and messages from a specific queue, category & date range

DELAY ITEM, DISPLAY NEXT ONE

IGNORE PNR AND EXIT QUEUE MODE
REDISPLAY QUEUE MESSAGE
PLACE PNR TO QUEUE CATEGORY OF OWN OFFICE
GENERAL DOS AND DONTS FOR RESERVATIONS

Note -These guidelines are generic and may change periodically, depending
1. Do not use fictitious passenger names or speculative segments to block space.
2. Ensure passenger names are identical to travel documents and passports including complete first names.
3. Do not cancel an HL (waitlist) segment and rebook the same flight as HK (confirmed) in one transaction as
 CONFIDENTIAL #_x000D_

4. Do not cancel and rebook segments for the purpose of extending the airline’s time limit as it is considered
cancellation by the carrier.
5. Do not override minimum connecting time warnings generated by the system at the end of transaction. Pl
SSR/OSI formats (regarding time limit, minimum connecting time, duplicate bookings, etc.) and abide by the sam
6. To remove all inactive segments having status codes HX/NO/UC in a PNR please perform RFXX;ERK (xx is y
7 Always adhere to the ticket time limits received from airline.
8. Do not insert duplicate ticket numbers in SSR/OSI, if FA/FH element already exist.
9. Do not add duplicate segments or create duplicate PNRs.
10. Avoid churning of the PNR & adhere to married segment policy of the airline.
11. Do not make any modifications to a PNR in the same transaction as a split. Ensure you have received the r
for any modifications.

12. Do not use any of these special characters or symbols (. ; : # $) in SSR fields in the PNR. They are not reco
rejected upon transmission.

13. Contact numbers should be put in the SSR field.

14. Do not re-use an inactive PNR which has expired or has been cancelled for any reason. Instead, the RRP en
create a new PNR

15. Use the direct access availability display to book a seat on the airline participating in direct access (*) leve
16. Do not use the SB entry to rebook flights. It is recommended to cancel and rebook in two separate transac
17. Check Airline Policy for Group PNR bookings
18. Check Queues regularly
19. Do not perform XE on name element. Instead, always split the PNR & after receiving respective Airline rec
required.
20. Always read & adhere to the Airline Policy for Amadeus bookings
 CONFIDENTIAL #_x000D_

QUICK REFERENCE GUIDE - BASIC

HE SIGN
[Link]

HE AIS
GG AIS
GGAIR xx (xx=carrier code)
GG PCA xx (xx=carrier code)

GG PCAL AIR x (X=first letter of the airline name)

GG PCAL COU x (X=first letter of the country name)

GG CODE
GG CODE W
GG ALLIANCE

HE HE
HE NM
HE MEAL CODES
HE/

You can also quickly search for any of the cryptic entries by clicking on Amadeus Service
Hub from the Main page of Amadeus selling platform connect

HE CONVERT or HEENC
DAN ROME
DAN CIN*
DAN LONDON/GB
DAN DELHI/N
DAC TYO
DNA BRITISH AIRWAYS
DNA SN
DC FRANCE
DNS FLORIDA
DNS US FL
DNS US
DNEBOEING
 CONFIDENTIAL #_x000D_

DNE 734

HE DD
DD SIN
DD LON/LAX
DD LON1500/LAX
DD ZZZ1500/DEL

DD22JUN25/30

HE DF
DF 889;1733;669
DF 1955-889
DF1604*33
DF1509/34

HEAN
AN10DECDELLON
AN10DECDELSIN/ASQ
AN10DECDELSIN/ASQ,MH,TG

AN23DECDELLON/A-VS, LX

AN12SEPDELLON/ABA142
AN10JANDELLON0900/ABA

AN20DECDELBKK/ATG/CM

AN20DECDELLON/ABA/KY

EMIUM ECONOMY, KM-ECONOMY, KY-ECONOMY WITH

AN23DECDELLON/B4

AN23DECDELBKK/ATG/CM/B4

AN28JUNDELLAX/XBKK
AN28JUNDELSFO/XBKKLAX
AN10DECDELSFO/ALH/XMUC
AN19SEPDELLON/X-FRA/ALH
AN26DECDELLAX/O
AN15JULSINBKK/FN
AN15JULSINBKK/FD
ANLH15SEPFRANYC
AN*A15SEPDELLON (Star Alliance)
 CONFIDENTIAL #_x000D_

AN*O18DECBKKSYD (One World)

AN*S12JULDELNCE (Sky Team)
AN/17DECBOMNBO/AKQ/CN

MU
MD
MT
MB
MN
MY

HE AC / HE ACR (For schedule change replace AC in the entries below with SC)

AC 15DEC
AC 5
AC -3
AC/ABA
AC SN
AC BOM
AC // KUL
ACR20DEC
ACR20DEC/ABA
ACR90
ACLx (where X=line no of availability display)

HE AN
AN12DECDELBOM/AAI*
AN12DECDELLHR/ABA*16DEC
AN12DECDELLON/ABA*25DECLONNYC/AAA

MUF/ MDF/ MNF/ MYF

MUS/ MDS/ MNS/ MYS

HE DIR VS (FOR VIRGIN ATLANTIC)

1VSAD23DECBOMLHR
1VS MN (MOVE NEXT)
1VS MY (MOVE YESTERDAY)
1VS MD (MOVE DOWN)
 CONFIDENTIAL #_x000D_

1VS MU (MOVE UP)

TNDELSIN

TNDELBOM/ASG

TN10DECDELSIN/ASQ

SNDELLON

SN15DECDELBOM/ASG

S LEVELS FOR INFORMATION ON ACCESS AND FUNCTION LEVES BY

N AIRLINE, REFER TO GG PCA XX

"Amadeus Complete Access gives the highest level of

connectivity between an airline and Amadeus,
including last-seat availability and immediate
confirmation. Examples of airlines supporting this
feature are: BA, AF. The access level is represented
by a (/) in the Amadeus availability displays. Note: If
the airline is not an Altea airline, so we can still
perform ACL or 1XXad entry if supported by the airline”

Amadeus Access Sell offers a fully secure sale for

each seat. When a seat sell request is made, Amadeus
checks the flight in the airline’s own inventory system.
According to the status, the sale is confirmed,
waitlisted, or rejected immediately. If the airline
confirms the booking at segment sell time, a HK status
is returned. The Airline’s own record locator is
automatically appended to the Amadeus PNR after
EOT. If the airline does not confirm the booking, a UC
or HL status code is returned. Note: Agents may use
direct access to get last seat availability
 CONFIDENTIAL #_x000D_

Direct Access provides a real-time link to the airline’s

own system to display an accurate availability at the
time the request is made. This link is created through
the use of Direct Access entries (ACL or 1xxAD entries).
This functionality provides last seat availability of the
airline on a secondary display. Seats sold on this real
time link carry a LK status code. The airline may have
the record locator return option supported.
It is important that the sell entry be made within 3
Minutes of accessing the direct access display.

Schedules are updated on a weekly basis. When you

book a seat on a standard access airline, the airline
may respond with the confirmation or rejection of sale
within 12 hours. If the airline supports Record Return
option, its own record locator is appended to the PNR.
Seats sold are in SS status code

A Slash indicator, (/), displayed before the Departure

city indicates that the seat count you see is obtained
in real time from the airline’s inventory. The seat
count shown for a class is the true number of seats
left in that class.

HE DO

DO TG774 /23DEC /BKKLAX

DO 2 (where 2 is the segment no. of PNR or the line no. of availability display

DO 21

HE DM
DM FRA
DM LHR-LGW

DM ORYW-CDG2B

DM BA/ LHR /AA

DM BA/ LHR-LGW /AA
 CONFIDENTIAL #_x000D_

DM 1

DM 2/4

DMI

HE DRT
DRT DEL BJS

DRT 19AUG DELBJS / ATG

DRT 19AUG DELBJS / A-TG

DRT 19AUG DELBJS / XHKG

DRT QF 15AUG DEL HNL

HE PNR

PHONE / REFERENCE / ITINERARY / NAME /TICKETING ARRANGEMENT (PRINT)

HE SS

SS1Y3

SS1YM4

SS2Y1*11

SS1Y1*F13

SS1Y1/PE
SSTG316M03AUGDELBKK1
SSTG316C03AUGDELBKKPE1
SS1K21
SS1C3 /UM5 (Where 5 is the age of the UMNR)

HE NM
NM1SMITH/STEVEN MR
NM2GARNER/ERIC MR/JANE MS
NM1GARNER/JANE MS 1SMITH/JULIA MS
NM1SMITH/JULIA MS(INF/WILLIAM/02FEB24)
NM1SMITH/JULIA MS(INFDAVIS/JOE/06JAN24)
NM1SMITH/JULIA MS(CHD/06APR19)
 CONFIDENTIAL #_x000D_

the child’s and infant’s name and age. If the infant’s

ate as the infant’s DOB.
ame field when the booking is for an Unaccompanied Minor

d can contain up to 57 Characters (60 - 3 characters for

mum Name Length Allowed at Ticket Issuance Can
sed Limits. Please Refer HENM

HE AP
AP
AP BOM CTCH 46446600 CTCB 46446600 CTCR 46446600
APM - DEL 9123456789
APE - XYZ@[Link]

HE TK
TKOK
TKTL05OCT
TKTL05OCT/1200

TKXL/06APR

HE RF
RF GEORGE

HE ER / HE ET
ER
ET
IG
IR
bining them with a “;” (Semi Colon)
H46446600;TKOK;RFDAISY;ER

HE AB/HE AM/HE RM/HE RC/HE OP/HE RIR

AB 2115 HOTEL SHERATON, DELHI
AB//CY-AMADEUS/A1-156 SECTOR 24 /A2-GREENPARK AVENUE/CI-NEWDELHI /ZP-
110070/CO-IN
(Where CY=Company, CI=City, CO=Country)
AM 1198 BASANT LOK,DELHI
AM//CY-AMADEUS/A1-156 SECTOR 24/A2-GREENPARK AVENUE/CI-NEWDELHI/ZP-
110070/CO-IN
 CONFIDENTIAL #_x000D_

(Where CY=Company, CI=City, CO=Country)

RM PAX WILL COLLECT TICKETS COPY
RC PAX PAYS BY CCVI33333553/1009
RX VIP PAX TAKE CARE/S4/P1
RIR HAVE A PLEASANT FLIGHT

RIR COMPLIMENTARY CAR TRANSFER ON ARRIVAL/S4

OP12DEC/US VISA TO BE APPLIED

HE OSI
OS BA PAX CIP MD ASIA TYRES/P1
OS YY 91 1234567890 - XYZ TRAVELS AND TOURS
OS YY PAX CIP MD ASIA TYRES/P1 (YY- For All Airlines)

HE SSR GPSR4
SR AVML
SR SFML/P2/S4-5
SRWCHR/ P3/ S5
SRBSCT/P1

HEST
ST/A (NON SMOKING AISLE)
ST/W (NON SMOKING WINDOW)
ST/E (EXIT ROW SEAT)
ST/21A/P2

HE SM
SMLH761/C/03SEPDELFRA
SM
SM4

RTSTR

SRSPML - ANNIVERSARY CAKE/ P1/ S7

SRMAAS - PAX WITH INFANT/P2
FXK
SR FOID IB HK1-DL12345678/P1 (Please refer to HE FOID for more details)
SRUMNR-UM06 (where 6 the age of the UMNR)
 CONFIDENTIAL #_x000D_

SRUMNR-UM06/07/08

SRCTCM-9123456789/XX (XX-COUNTRY CODE)

SRCTCE-XYZ//[Link]

HE APIS
SRDOCSBAHK1-P-IND-E12345678-IND-30JUN93-M-14APR28-SHARMA-ROHIT-AMAR-H/P1/
S3
DOCS: SSR code for APIS primary travel document
BA=airline code
HK1=action code and number of services requested
P=travel document type

IND=travel document issuing country / state use the three letter AIRIMP country code

E12345678=travel document number (up to 15 digits including spaces)

IND=passenger nationality in the three letter AIRIMP code
30JUN93=date of birth of the passenger
M=gender of the pax
14APR28=date of expiry of the passport
SHARMA=last name of the passenger
ROHIT=first name of the passenger
AMAR=middle name of the passenger (if any)
H=passport holder indicator
/P1=passenger association
/S3=segment association
SR DOCS BA HK1-----30JUN93-M--SHARMA-ROHIT/P1

SRDOCO BA HK1-AHMEDABAD IND-V-17317323-MUMBAI IND-10APR25-USA/P1/S3

where SR=primary transaction code

DOCO-SSR code(mandatory)
BA=airline code
HK1=action code and number of services requested (mandatory)
Ahmedabad India=passenger place of birth
 CONFIDENTIAL #_x000D_

V=travel document type

17317323=visa number
Mumbai India=visa place of issue
10APR25=date of issue for visa
USA=country / state where the visa applies
/P1=passenger association
/S3=segment association
SRDOCA BA HK1-D-USA-301 PARK AVENUE-NEWYORK- NY-10022/P1/S3
where SR=primary transaction code
DOCA-SSR code(mandatory)
BA=airline code
HK1=action code and number of services requested (mandatory)
D=type of destination (D for destination & R for residence)
USA=country (optional)
301 Park Avenue=address details
New York=city (optional)
NY=state/ province/country as free text (optional)
10022=zip code / postal code
/P1=passenger association
/S3=segment association

HE SR GPGST
SRGSTN-IND/22AAAAA0000A1Z5/Amadeus/P1
SRGSTA-IND/3rd FLOOR BLOCK 3/WORLD TECH PARK/DLF IT SEZ SILOKHERA/GURUGRAM
HARYANA/122022/P1
SRGSTP-IND/911234567890/910987654321/P1
SRGSTE-IND/[Link]//[Link]/P1

HE FFN

GG PCA XX (where XX = carrier code)

FFNAF-01234509876/P1
VFFD BA
 CONFIDENTIAL #_x000D_

FFNBA-01234509876,QR,BA

FFAAF-01234509876

FFDAF-01234509876

SR FQTV XX-FF22115 (Depends on the Airline)

HE SI

SI ARNK

HE SS

SSSQ401Y20DECDELSINGK1/ABC123 (where ABC123 is the airline record located)

HE RT
RT QVH1A5
RT/SINGH
RT/SINGH/J
RT/SINGH/J*A
RT/15AUG-SINGH
RT4
RT0
RTLH761/14SEPDELFRA-SINGH

RTTKT/016-1234567890

RT

HERT , GPPAR, MS64

RTI
RTG
RTR

RTF,I

RT/P2
RL
RTSVI3 (Segment 3)
RTU
RT*E
 CONFIDENTIAL #_x000D_

RTQ

HE XE/HE XI/HE DL/HE SB

XE 4
XE 4-8
XE 4,6
XI

1/(INF/First Name/DD/MMM/YY)

1/

RF INITIALS;ERK or RF INITIALS;ETK

DESCRIPTION / ACCESS TYPE

HOLDING CONFIRMED / AMADEUS ACCESS,

ACCESS SELL
HOLDING NEED / AMADEUS ACCESS,
ACCESS SELL
WAITLISTED / AMADEUS ACCESS, ACCESS SELL
HOLDING CONFIRMED / DIRECT ACCESS
SOLD / ACCESS UPDATE, STANDARD ACCESS
NEED SEGMENT / ON REQUEST
CONFIRMED / AMADEUS ACCESS, ACCESS SELL
WAITLISTED / AMADEUS ACCESS, ACCESS SELL
CONFIRMING, ADVISE PASSENGER NEW TIMES
CONFIRMING FROM WAITLIST
CONFIRMING
UNABLE FLIGHT CLOSED, HAVE NOT WAITLISTED
UNABLE, DOES NOT OPERATE
NO ACTION TAKEN
HOLDING CANCELLED

HE ES
ES DELI22133-R

ES DELI22134-B

ES DELI22134-T

ESDELI22123-R,DELI22124-T,DELI22125-B
 CONFIDENTIAL #_x000D_

ESD

ESX

HE IED/HE IEP
IED/P2
IEP/P2
IEPJ
IEP-EML-ABC@[Link]
IEPJ-EML-ABC@[Link]

IEP-EMLA

IEPJ-EMLA

HE SP

SP 1,4
RF INITIALS;EF
RF INITIALS;ER
RT AXR

HE RH
HERH.148

RH
RHA
RHG
RHS2 (Segment 2)
RHQ
EHP/D
RH/ALL

HE RPD

RPD/RLC-A123B4/03JAN25 (any date between PNR creation and PNR purge)

 CONFIDENTIAL #_x000D_

RPD/AF7708/16JAN25 (flight date)

RPD/TKT-1257894561230
RLD
RLDT3

( Where T - MANDATORY OUTPUT DISPLAY, E.G. T FOR TERMINAL Q FOR QUEUE, OR P

FOR PRINTER 3- LINE NUMBER IN THE OFFICE REQUEST LIST

PAST 3 [Link]: PNR PURGED ONCE SENT TO AIRLINE CAN BE RETEIVED AFTER 24HRS

HE LP
LP/BA256/22MAY/DELLHR
LP/W/BA256/22MAY/DELLHR
LP4
LP0
HE LPO

HELPO.358
LPO/ALL
LPO/A(AF,BA)
LPO/D(20JUN)

LPO/W(*X)

LPO/K(10APR)

[Link]

AMADEUS FARES

By using the Amadeus fares and pricing entries, you can

- Display fares
- Price an itinerary
- Request fare rules and conditions
- Request currency conversions
- Calculate mileage for a route of city pairs
- Request the pricing of an itinerary, without storing the data
- Request the system to find the lowest available fare
- Request excess baggage charges for a specific city pair

HE FQD
FQDDELPAR
FQDDELBKK/ATG
FQDDELLAX/ABA, AF, LH
 CONFIDENTIAL #_x000D_

FQDDELLON/A-BA
FQDDELPAR/AAF/D15DEC
FQDDELPAR/AAF/D12DEC**16JAN

FQDDELLON/ABA/D10SEP*15SEP

FQDDELPAR/AAF/IO
FQDDELPAR/AAF/IR
FQDDELPAR/AAF/D23DEC/R,NUC
FQDDELPAR/AAF/D23DEC/R,NUC/IH
FQDDELLON/ABA/KF

FQDDELLON/ABA/CS
FQDFRAMNL/ALH/FF

HEFQD
FQDDELLON/ABA/D15APR25
FQDDELLON/ABA/D22JAN/R,01APR25
(where 01APR25 is E-ticket issue date)”

HE FQN
FQN4

FQN1-1

FQN4*LI
FQN4*AP,PE,CD or FQN4//PE

HETAX
FQNTAX/IN (where IN is the country code)
FQZ PFC ATL
FQNGST/IN

HE FQS
FQS4

HE FQR
FQR4

FQR 2-1

HE FQP
 CONFIDENTIAL #_x000D_

FQPDELPARZRHPARDEL
FQPDEL/ABALON/ABADEL
FQPDEL/ABA/D12DEC/CYLHR
FQPDEL/AQR/D14JANDOH/D16JANLON-/AQR/D02FEBDEL
FQPDEL/ABALON/ABADEL/RCH
FQPDEL/ABALON/ABADEL/RIN
FQPDELLONDEL/OBA
FQPBOM/ASQSIN--KUL/ASQBOM
FQPDEL/D01SEP/ASQSIN---KUL/ASQ/D15SEPDEL
FQPBOM/D12JAN/ABALON/R,01APR25
(where 01APR25 - DOI)
HE FQA
FQAINDIA or FQA INR
FQAINDIA/23JAN25

FQC100USD/INR
FQC1000USD/NUC
FQC1000USD/INR/12JAN25

HE FQM
FQMDELSINTYOLAXSFOHNL
FRM/S4-6
FRM1
HE FXX / HE FXP / HE BEST BUY
FXX
FXX/P1 or FXX/P1,3
FXX/S4 or FXX/S3,4
FXX/R,01APR25 (where 01APR25 is DOI)
FXX/RADT*CH*IN
FQQ1

FXX/R,U

FXX/R,UP

FXX/R, UXXXX (where XXXX is the corporate code)

HE FXP

FXP
 CONFIDENTIAL #_x000D_

FXP/P2,4

FXP/PAX/P1

FXP/INF
FXP/S5,7
FXP/R,VC-HR

FXP/R, UXXXX (where XXXX is the corporate ID)

FXP/R,U

FXP/S2X,3,5

FXP/S4S,6S

FXP/R,*RF
FXP/R,*NRF
FXR/R,*NPE
FXP/R,*NAP
FXP/SBF

FXP/R,DOI (DOI - Date of Issue)

FXT04

FXT3/P1-3

FXT2/P1//3/P2-3

ELP PAGE (HE PTC).TO SEE THE IATA DISCOUNT CODE LIST (HE IAD)

s by integrating flight availability and pricing in

e lowest fare returned by Amadeus Best Pricer in
he Best Pricer commands

FXR

FXR/KC

FXR/K

FXA

FXZ1 (1-Fare Line Number)

FXU1 (1-Fare Line Number)

 CONFIDENTIAL #_x000D_

FXL

FXB
FXB/SBF

HEFARE, GPOPT.484

FXR/R,*NRF (nonrefundable fares)

FXR/R,*RF (refundable fares)
FXR/R,*NPE
FXR/R,*NAP

HE TQT / HE TTH
TQT
TQT/T1
TQT/PAX
TQT/INF

TQT/FM

dicates that the TST is confidential. In such a case TST and its history can be seen only by the office
same way as a normal TST is viewed.

TTH/T1
HE TTE
TTE
TTE/T1
TTE/ T1-2 or TTE/T4, 5
TTE/ALL
TTE/P1, 3
TTE/ T1/ P2
TTE/PAX
ng TST

HEFCPI
 CONFIDENTIAL #_x000D_

HEFCPI.85
MESSAGE / EXPLANATION
AUTOMATICALLY PRICED
MANUALLY CREATED OR UPDATED TST
TICKET OR PRICE BY FARE BASIS
MANUAL MANIPULATION OF TAXES
NOT PRICED AT PASSENGER TYPE REQUIRED
IT FARE TICKET / TICKET WITH Y OR I AS THE
FARE INDICATOR IN TST
NEGOTIATED FARE / TICKET WITH Y OR I AS THE
FARE INDICATOR IN THE TST AND MANUAL
MANIPULATION OF TST

AMADEUS QUEUES
QT
QT/DEL1A0900
QTQ
QS97C0D1

QN
QRXX

QD
QI
QU
QE8C1
L DOS AND DONTS FOR RESERVATIONS

and may change periodically, depending on the queries reported.

nts to block space.
nd passports including complete first names.
flight as HK (confirmed) in one transaction as it may cause a reject in the airline system.
 CONFIDENTIAL #_x000D_

ding the airline’s time limit as it is considered system abuse by carrier and may result in PNR

ed by the system at the end of transaction. Please do not ignore the remarks sent by airlines in
duplicate bookings, etc.) and abide by the same.
/UC in a PNR please perform RFXX;ERK (xx is your name or initials).

ement already exist.

cy of the airline.
tion as a split. Ensure you have received the record locator in the new PNR and only then proceed

# $) in SSR fields in the PNR. They are not recognized by the airline system; hence they can be

n cancelled for any reason. Instead, the RRP entry can be used to copy the passenger’s data to

he airline participating in direct access (*) level.

to cancel and rebook in two separate transactions.

e PNR & after receiving respective Airline record locators in both Amadeus PNRs, action the PNR as

ings