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Instrument Panel Noise Diagnosis Guide

The document outlines procedures for diagnosing and repairing noise issues in the vehicle's interior, particularly focusing on squeaks and rattles. It includes precautions for battery terminal removal, preparation for service, and detailed steps for symptom diagnosis, including customer interviews and noise isolation techniques. Additionally, it provides a list of commercial service tools and a guide for removing and installing the instrument panel assembly.

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0% found this document useful (0 votes)
9 views16 pages

Instrument Panel Noise Diagnosis Guide

The document outlines procedures for diagnosing and repairing noise issues in the vehicle's interior, particularly focusing on squeaks and rattles. It includes precautions for battery terminal removal, preparation for service, and detailed steps for symptom diagnosis, including customer interviews and noise isolation techniques. Additionally, it provides a list of commercial service tools and a guide for removing and installing the instrument panel assembly.

Uploaded by

Dandy
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

BODY INTERIOR

INSTRUMENT PANEL
SECTION IP B

E
CONTENTS
PRECAUTION ............................................... 2 SYMPTOM DIAGNOSIS ............................... 5 F

PRECAUTIONS ................................................... 2 SQUEAK AND RATTLE TROUBLE DIAG-


Precautions for Removing Battery Terminal ............. 2 NOSES ............................................................... 5 G
Work Flow ................................................................. 5
PREPARATION ............................................ 3 Inspection Procedure ................................................ 7
Diagnostic Worksheet ............................................... 9
PREPARATION ................................................... 3 H
Commercial Service Tools ....................................... 3 REMOVAL AND INSTALLATION ............... 11
CLIP LIST ............................................................ 4 INSTRUMENT PANEL ASSEMBLY ................. 11
Clip List ..................................................................... 4 I
Exploded View .........................................................11
Removal and Installation .........................................12
IP

Revision: 2014 August IP-1 AD0


PRECAUTIONS
< PRECAUTION >
PRECAUTION
PRECAUTIONS
Precautions for Removing Battery Terminal INFOID:0000000010282625

• When removing the 12V battery terminal, turn OFF the ignition
switch and wait at least 30 seconds.
NOTE:
ECU may be active for several tens of seconds after the ignition
switch is turned OFF. If the battery terminal is removed before ECU
stops, then a DTC detection error or ECU data corruption may
occur.
• For vehicles with the 2-batteries, be sure to connect the main bat-
tery and the sub battery before turning ON the ignition switch.
NOTE:
If the ignition switch is turned ON with any one of the terminals of
SEF289H
main battery and sub battery disconnected, then DTC may be
detected.
• After installing the 12V battery, always check "Self Diagnosis Result" of all ECUs and erase DTC.
NOTE:
The removal of 12V battery may cause a DTC detection error.

Revision: 2014 August IP-2 AD0


PREPARATION
< PREPARATION >
PREPARATION A
PREPARATION
Commercial Service Tools INFOID:0000000010038256
B

Tool name Description


C

D
Engine ear Locates the noise

E
SIIA0995E

Remover tool Removes clips, pawls and metal clips

JMKIA3050ZZ

IP

Revision: 2014 August IP-3 AD0


CLIP LIST
< PREPARATION >
CLIP LIST
Clip List INFOID:0000000010038257

JMJIA3734GB

Revision: 2014 August IP-4 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
SYMPTOM DIAGNOSIS A
SQUEAK AND RATTLE TROUBLE DIAGNOSES
Work Flow INFOID:0000000010038258
B

G
SBT842

CUSTOMER INTERVIEW H
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any of
the customer's comments; refer to IP-9, "Diagnostic Worksheet". This information is necessary to duplicate the
conditions that exist when the noise occurs. I
• The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain
all the facts and conditions that exist when the noise occurs (or does not occur).
• If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is IP
concerned about. This can be accomplished by a test drive with the customer.
• After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
K
defining the noise.
• Squeak – (Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces
= higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping L
• Creak – (Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch depen-
dent on materials/often brought on by activity. M
• Rattle – (Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.
• Knock – (Like a knock on a door) N
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
• Tick – (Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver O
action or road conditions.
• Thump – (Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
• Buzz – (Like a bumble bee) P
Buzz characteristics include high frequency rattle/firm contact.
• Often the degree of acceptable noise level will vary depending upon the person. A noise that a technician
may judge as acceptable may be very irritating to the customer.
• Weather conditions, especially humidity and temperature, may have a great effect on noise level.
DUPLICATE THE NOISE AND TEST DRIVE

Revision: 2014 August IP-5 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when the repair is reconfirmed.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle “twist”.
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.
• Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
• If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Engine Ear or mechanics stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:
• Removing the components in the area that is are suspected to be the cause of the noise.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.
• Tapping or pushing/pulling the component that is are suspected to be the cause of the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only tem-
porarily.
• Feeling for a vibration by hand by touching the component(s) that is are suspected to be the cause of the
noise.
• Placing a piece of paper between components that is are suspected to be the cause of the noise.
• Looking for loose components and contact marks.
Refer to IP-7, "Inspection Procedure".
REPAIR THE CAUSE
• If the cause is a loose component, tighten the component securely.
• If the cause is insufficient clearance between components:
- Separate components by repositioning or loosening and retightening the component, if possible.
- Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. These insulators are available through the authorized Nissan Parts Department.
CAUTION:
Never use excessive force as many components are constructed of plastic and may be damaged.
NOTE:
• URETHANE PADS
Insulates connectors, harness, etc.
• INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
• INSULATOR (Light foam block)
• FELT CLOTHTAPE
Used to insulate where movement does not occur. Ideal for instrument panel applications.
The following materials, not available through NISSAN Parts Department, can also be used to repair
squeaks and rattles.
• UHMW(TEFLON) TAPE
Insulates where slight movement is present. Ideal for instrument panel applications.
• SILICONE GREASE
Used in place of UHMW tape that is be visible or does not fit.
Note: Will only last a few months.
• SILICONE SPRAY
Used when grease cannot be applied.
• DUCT TAPE
Used to eliminate movement.
CONFIRM THE REPAIR

Revision: 2014 August IP-6 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same
conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet. A
Inspection Procedure INFOID:0000000010038259

Refer to Table of Contents for specific component removal and installation information. B
INSTRUMENT PANEL
Most incidents are caused by contact and movement between:
C
1. Cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish D
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter E
7. A/C defroster duct and duct joint
These incidents can usually be located by tapping or moving the components to duplicate the noise or by
pressing on the components while driving to stop the noise. Most of these incidents can be repaired by apply- F
ing felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring har-
ness.
CAUTION: G
Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the recheck
of repair becomes impossible.
CENTER CONSOLE H
Components to pay attention to include:
1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C I
3. Wiring harnesses behind audio and A/C control unit
The instrument panel repair and isolation procedures also apply to the center console.
IP
DOORS
Pay attention to the following:
1. Finisher and inner panel making a slapping noise
K
2. Inside handle escutcheon to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops L
Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate
many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks to
repair the noise. M
TRUNK
Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.
In addition look for the following: N
1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together O
4. A loose license plate or bracket
Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) caus-
ing the noise. P

SUNROOF/HEADLINING
Noises in the sunroof/headlining area can often be traced to one of the following:
1. Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking

Revision: 2014 August IP-7 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these
incidents. Repairs usually consist of insulating with felt cloth tape.
SEATS
When isolating seat noise it is important to note the position the seat is in and the load placed on the seat
when the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the
noise.
Cause of seat noise include:
1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. Rear seatback lock and bracket
These noises can be isolated by moving or pressing on the suspected components while duplicating the con-
ditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component
or applying urethane tape to the contact area.
UNDERHOOD
Some interior noise may be caused by components under the hood or on the engine wall. The noise is then
transmitted into the passenger compartment.
Causes of transmitted underhood noise include:
1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment
These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best
method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine RPM
or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or
insulating the component causing the noise.

Revision: 2014 August IP-8 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >
Diagnostic Worksheet INFOID:0000000010038260

IP

LAIA0072E
P

Revision: 2014 August IP-9 AD0


SQUEAK AND RATTLE TROUBLE DIAGNOSES
< SYMPTOM DIAGNOSIS >

PIIB8742E

Revision: 2014 August IP-10 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
REMOVAL AND INSTALLATION A
INSTRUMENT PANEL ASSEMBLY
Exploded View INFOID:0000000010038261
B

IP

P
JSKIA4081ZZ

Instrument panel assembly Instrument side finisher Finisher console


Instrument lower panel Console boot Audio unit
Cluster lid C Steering column lower cover Steering column upper cover
Cluster lid A Combination meter Headlamp aiming controller knob
(if equipped)

Revision: 2014 August IP-11 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
A/C control

: Pawl
: clip
: Metal clip

Removal and Installation INFOID:0000000010038262

WORK STEP
When removing instrument panel assembly, combination meter, and audio unit take steps as per the order
shown in the following chart.

INSTRUMENT AUDIO UNIT INSTRUMENT


COMBINATION
PARTS PANEL or INSTRUMENT LOWER PANEL
METER
ASSEMBLY MASK ASSEMBLY
Steering wheel [1]
[1]
Steering column cover [2] Steering column
upper cover
Spiral cable [3] [2]
Combination switch [4] [3]
Cluster lid A [5] [4]
Combination meter [6] [5]
Cluster lid C [7] [1]
Audio unit [8] [2]
A/C control fixing screws (with manual A/C) [9]
Finisher console [10] [1]
Selector lever knob [11] [2]
Console boot [12] [3]
Head lamp aiming controller [13] [4]
Instrument lower panel [14] [5]
Instrument panel side finisher [15]
Dash side finisher [16]
Front pillar garnish [17]
Front body side welt [18]
Instrument panel assembly [19]
[ ]: Number indicates step in removal procedures.

CAUTION:
When removing, always use a remover tool that is made of plastic.
REMOVAL
1. Remove steering wheel. Refer to ST-10, "Removal and Installation".
2. Remove steering column covers.

Revision: 2014 August IP-12 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
a. Remove steering column cover fixing screws .
b. Pull up to disengage fixing pawls, and then remove steering col- A
umn upper cover .

: Pawl B

c. Pull down the steering column lower cover .


C

JSJIA0402ZZ
d.
D
3. Remove spiral cable. Refer to ST-10, "Exploded View".
4. Remove combination switch. Refer to BCS-50, "Removal and Installation".
5. Remove cluster lid A. E
a. Pull back cluster lid A, and then disengage pawls according to
the numerical order 1→3 as shown in the figure.
F
: Pawl

JSKIA0131ZZ
H
6. Remove combination meter. Refer to MWI-59, "Removal and Installation".
7. Remove cluster lid C.
a. Remove docking system mobile holder (if equipped). I
b. Apply protective tape (A) on the part to protect from damage.
IP

JSKIA4191ZZ

c. Using remover tool (A) disengage cluster lid C fixing metal clips M
from instrument panel.

: Metal clip N

JSKIA4192ZZ
P

d. Disconnect harness connectors, and then remove cluster lid C.


8. Remove audio unit (if equipped) .Refer to AV-19, "Removal and Installation".

Revision: 2014 August IP-13 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
9. Remove A/C control fixing screws .

JSKIA4037ZZ

10. Pull up to disengage finisher console fixing pawls, and then


remove finisher console from instrument lower panel.

: Pawl

JSKIA4224ZZ

11. Remove shifter lever knob. Refer to TM-17, "Removal and Installation".
12. Pull up to disengage console boot fixing pawls, and then remove
console boot from instrument lower panel.

: Pawl

JSKIA4184ZZ

13. Remove headlamp leveling controller.


a. Pull the headlamp leveling controller knob .

JSKIA4036ZZ

b. Remove headlamp leveling controller fixing screws.


14. Remove instrument lower panel.

Revision: 2014 August IP-14 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
a. Pull back instrument lower panel and disengage the fixing clips, pawls, and metal clips 1→6 as shown
by the arrow in the figure. A

JSKIA4185ZZ

F
: Clip
: Pawl
G
: Metal clip

b. Remove instrument lower panel from instrument panel assembly.


H
15. Using remover tool (A), disengage instrument side finisher fixing
pawls, and then remove instrument side finisher.

: Pawl I

CAUTION:
• Wrap the tip of remover tool with a shop cloth.
IP
• Pull instrument side finisher as the direction of the arrow
indicated.

K
JSKIA4188ZZ

16. Remove dash side finisher. Refer to INT-21, "DASH SIDE FINISHER : Removal and Installation" ( 2 seat
rows ) or INT-51, "DASH SIDE FINISHER : Removal and Installation" ( 3 seat rows ). L
17. Remove front pillar garnish. Refer to INT-22, "FRONT PILLAR GARNISH : Removal and Installation" ( 2
seat rows ) or INT-52, "FRONT PILLAR GARNISH : Removal and Installation" ( 3 seat rows ).
18. Remove front body side welt. Refer to INT-22, "BODY SIDE WELT : Removal and Installation" ( 2 seat M
rows ) or INT-52, "BODY SIDE WELT : Removal and Installation" ( 3 seat rows ).
19. Remove instrument panel assembly.
a. Disengage the fixing pawls and then remove data link connector N
.

: Pawl O

JSKIA4218ZZ

Revision: 2014 August IP-15 AD0


INSTRUMENT PANEL ASSEMBLY
< REMOVAL AND INSTALLATION >
b. Disengage the fixing pawls to remove hood opener lever.

: Pawl

JSKIA4181ZZ

c. Disconnect Ignition switch harness connector.


d. Disconnect the power socket connector.
e. Remove harness fixing clips and disengage harness from instrument panel assembly.
f. Remove instrument panel assembly mounting screws , and then remove instrument panel assembly.

JSKIA4038ZZ

CAUTION:
• Cover tool with a shop cloth to prevent windshield glass from being damaged.
• When removing instrument panel assembly, 2 workers are required to prevent it from dropping.
• Cover shift selector or shift lever upper surface with a shop cloth to prevent damage.
20. Remove the following parts after removing the instrument panel assembly.
• Side ventilator grille LH and RH. Refer to VTL-6, "SIDE VENTILATOR GRILLE : Removal and Installa-
tion".
• Center ventilator duct. Refer to VTL-6, "CENTER VENTILATOR DUCT : Removal and Installation".
• Power socket. Refer to PWO-6, "Removal and Installation".

INSTALLATION
Note the following items, and then install in the reverse order of removal.
CAUTION:
• Adjust the parking brake lever stroke. Refer to PB-9, "Adjustment".
• Never use the steering wheel mounting nut after removal, replace with the new nut.

Revision: 2014 August IP-16 AD0

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