Course: Warehouse and Distribution Center Management
Code: 011968112103
Your name:
FINAL TEST
SESSION A: 15 QUESTIONS, 2 MARK FOR EACH
A.1. T/F questions
Please indicate if the following statement are true or false (T/F) by marking T/F in the column
T/F accordingly:
No Statement T/F
1. If a warehouse stores goods according to customs regulations
F
then we call this a “bonded warehouse”
2. There are 3 types of logistics services: logistics center, transport
T
center, distribution center
3. Order picking lists are necessary information for the warehouse
personnel to collect different goods from the warehouse and to T
consolidate into outgoing consignment
4. The location is very important criteria in choosing a warehouse T
5. 2D Barcode is a new type of barcode that has much more
T
powerful vs. 1D barcode
A2. Multiple choice Questions (5 questions)
Please circle in the first column choose the RIGHT answer from below options:
1. Classification of customers and products of the warehouse include:
a. 1PL, 2PL, 3PL, 4PL
b. Bulk cargo, retail cargo,…
c. Fast moving consumer goods, Sporting goods
and the fashion, High technology, Car
industry, Dangerous cargo,…
d. Simple goods, complex goods.
e. All of above
2. One kind of Value Added Logistic services can be:
a. Technical Quality control (Test, Inspection,…)
b. Financial accounting
c. Transport of the goods
d. Customer satisfaction survey
e. Material planning
3. Which warehouse operation accounts for the highest cost?
a. Order picking
b. Storage
c. Shipping
d. Receiving
e. Put away
4. This system to use in warehouse management:
a. TMS
b. WMS
c. ERP
d. FMS
e. GPS
5. The warehouse contract should contain the following item:
a. Market rate of rental
b. Delivery term (e.g. FOB, CIF, etc.)
c. Detailed goods description
d. Competitors of client
e. Suppliers of client
6. Outbound process in warehouse operation includes:
a. Picking – Value added Service –
Issue/Dispatch - Packing
b. Picking – Value added Service –
Issue/Dispatch - Return
c. Picking – Value added Service – Packing -
Issue/Dispatch
d. Picking - Return - Value added Service –
Issue/Dispatch
e. Return – Picking - Value added Service –
Issue/Dispatch
7. What is not the characteristic of the random location system?
a. When goods arrived, goods are placed in
vacant compartment
b. There higher utilization of storage space
c. Most popular and most economic
d. Each item has a fixed storage space for the life
cycle
e. Cost is relatively lower
8. How many methods of stock-taking:
a. 1
b. 2
c. 3
d. 4
e. 5
9. Raw materials from many suppliers will be gathered at the warehouse and then distributed to
production lines. So what is the type of that warehouse?
a. Manufacturing Support Warehouse
b. Break Bulk Warehouse
c. Consolidation Warehouse
d. Bonded Warehouse
e. b & c are correct
10. Inbound process in warehouse operation includes:
a. ASN – Put away – Return - Picking
b. ASN – Return - Receiving - Picking
c. ASN – Receiving – Checking – Put away
d. ASN – Picking – Storages - Return
e. ASN – Picking – Return - Storages
SESSION B: 2 SHORT QUESTION, 30 MARKS
Please answer the following questions:
1. If you are receiving 100 refrigerators from a container into a warehouse, if there
are 4 refrigerators that are wet, how to handle it (15 marks)
- Stop receiving
- Take pictures
- Report to Leader
- Inform to Customer to find solutions
- Customer confirm solutions
2. During the process of receiving goods, what should the warehouse do if it is found
that the truck has the wrong seal (15 marks)
…………………………………………………………………………………………….
- Take pictures
- Report to Leader
- Inform to Customer
- Customer confirm right seal by email
- Continue receiving process
SESSION C: 1 LONG QUESTIONS, 40 MARKS
An electronics distributor wants to rent your warehouse with area of 10,500 m2 - Over Floor and
high dock (Long-150 m x Width-70m) to store TVs, audio systems, and small appliances — all
packed on pallets. Their forecasted stock is shown below:
Month 19- 19- 19- 19- 19- 19- 19- 19- 19- 19- 19- 19-
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Inbound 12
(CBM) 1656 1379 1344 1702 916 716 15 1347 311 1819 458 1708
Outbou
nd 1456 1279 1044 1302 1216 1016 1015 1047 1111 1119 1258 1308
(CBM)
Stock 8 88 9 9 9 8 9 9 8 9 8 8
(CBM) 700 00 100 500 200 900 100 400 600 300 500 900
Current Facilities of warehouse:
Using wooden pallets: Long x Width is 1.2m x 1.2m.
The distance between the two lines of pallet in layout is 30 cm.
An average pallet can contains 2.25 CBM.
Goods are allowed to stack pallets: Stacking rate in 3 layer: 60%, 2 layer 30%, 1 layer
10% (cannot be stacked due to small carton & small shipment).
The area of internal roads + fire protection area is 35% of the area of storage.
With your knowledge to calculate whether the 10,500 m2 warehouse can meet the space to
operate the warehouse for this customer and the actual space need to serve?
(Good Luck)
Average Stock:
(8,700+8,800+9,100+9,500+9,200+8,900+9,100+9,400+8,600+9,300+8,500+8,900) ÷ 12 =
9,000 (CBM)
Total pallet needed:
9,000 ÷ 2.25 = 4,000 (Pallets)
Occupied area of 1 pallet position (included distance between the two lines of pallet in
layout):
1.2 × (1.2 + 0.3) = 1.8 (m²)
Number of pallet positions with 3 layers stacked
4,000 × 60% ÷ 3 = 800 (Pallet positions)
Number of pallet positions with 2 layers stacked
4,000 × 30% ÷ 2 = 600 (Pallet positions)
Number of pallet positions with 1 layers stacked
4,000 × 10% ÷ 1 = 400 (Pallet positions)
Total pallet positions:
800 + 600 + 400 = 1,800 (Pallet positions)
Total storage area:
1,800 × 1.8 = 3,240 (m²)
The area of internal roads + fire protection area:
3,240 × 35% = 1,134 (m²)
Total area need to operation:
3,240 + 1,134 = 4,374 (m²)
With 10,500 m2 warehouse, we can meet the space to operate.
Total actual space need to serve this customer is 4,374 (m²)